Crackers & Chaps

4.94
26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.94
13 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Hair colour and style

Janine Moles
28th Jun 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Had a wonderful experience at the salon today! Tegan did an amazing job with my colour and style — she really listened to what I wanted and made my hair look better than it has done for a few weeks. I left feeling fresh, confident, and so happy with the result. Highly recommend Tegan if you’re looking for beautiful hair and a friendly, professional stylist.

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Colour

Donna Wilby
27th Jun 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always look forward to having my hair done , it’s like meeting up with friends, Jade always seems to know what looks good and full of helpful advice, can’t recommend enough, thanks Jade x

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New hairstyle

Linda Chandler
27th Jun 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Wonderful service. Emily was first class! Am very pleased with the service I received.

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Response from Crackers & Chaps

Dear Linda,

Thank you so much for your kind review! It means a lot to us that you took the time to share your positive experience at our salon. We are thrilled to hear that you had a wonderful service with Emily, and we will be sure to pass on your kind words to her.

At Crackers & Chaps, we strive to provide every client with top-class services, so we are happy to know that we were able to exceed your expectations. Your satisfaction is our priority, and we are glad to have achieved that with you.

We appreciate your support and look forward to seeing you again soon!

Best,
The Team at Crackers & Chaps

Excellent service as usual

Nadine
26th Jun 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Kayleigh always listens to what I would to achieve from my apt and delivers every time. I love coming away with beautiful glossy hair that’s carefully cut and styled. Laurel gave the most amazing shampoo and head massage today too - thanks Crackers and Chaps

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Response from Crackers & Chaps

Hi Nadine,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you always have a great experience with us, with Kayleigh delivering beautiful glossy hair and Laurel providing a relaxing shampoo and head massage.

We strive to listen to our clients and deliver their desired results, so it's wonderful to know that we've achieved that for you. We look forward to seeing you again and continuing to provide you with top-notch service.

Best,
The team at Crackers & Chaps

Relaxing experience

Mrs Dolores Ward
26th Jun 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Had a lovely wash, cut and blow dry. Wonderful head massage. Such a relaxing and happy visit. The hair looks great!

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Response from Crackers & Chaps

Dear Mrs Dolores Ward,

Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you had a lovely wash, cut and blow dry, and that our head massage added to your overall relaxation. It's always our priority to ensure our clients leave feeling happy and satisfied with their new look. We are delighted that your hair looks great!

Thank you for choosing our salon and we look forward to welcoming you back again soon.

Best Regards,
The team at Crackers & Chaps

Highlights

Sharon Pollintine
26th Jun 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Kayleigh is always thorough and friendly. She takes time to listen and has helpful advice, and I am always pleased with the results.

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Response from Crackers & Chaps

Hi Sharon,

Thanks so much for leaving us such a lovely review about your experience with Kayleigh! We are delighted to hear that she always takes the time to make sure you are satisfied with the results. We believe that listening to our clients' needs and providing helpful advice is key to achieving great results. We are glad that you have enjoyed your appointments with us and we look forward to seeing you again soon.

Take care,
The team at Crackers & Chaps

Great cut

Freddie Boone
25th Jun 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Naomi has done a great cut, probably the best I’ve had in 9 years!

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Response from Crackers & Chaps

Hi Freddie, thank you so much for taking the time to leave a review! We're thrilled to hear that Naomi gave you the best haircut you've had in 9 years. We pride ourselves on delivering excellent service to all of our clients, and we're so glad that you were pleased with your experience at our salon. We hope to see you again soon for another fantastic haircut. Take care!
The team at Crackers & Chaps

L

Hayley Murrell
25th Jun 2025
Team Member: Kayliegh
5.0

Love coming here to have my hair done, Kayliegh always does a fantastic job! All the ladies are lovely that work there and it’s a lovely place to go to have your hair done!

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Response from Crackers & Chaps

Hi Hayley, thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Kayliegh and enjoyed our salon's atmosphere. We take pride in providing excellent service and creating a welcoming environment for our clients. We can't wait to see you again soon for your next hair appointment. Take care!
- The team at Crackers & Chaps

Excellent service

Peter Sorrell
24th Jun 2025
5.0
Appointment verified by SaloniQ Software

I always enjoy having my hair done at Crackers and Chaps.

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Value
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Response from Crackers & Chaps

Hi Peter,

Thank you for taking the time to leave us a review! It means a lot to us that you always enjoy your visits to our salon.

We strive to provide top-notch hair services and a welcoming atmosphere for all our clients, and we are glad to hear that we have been successful in doing so. Your continued support and satisfaction are greatly appreciated.

Thank you again for choosing our salon. We look forward to seeing you again soon!

Warmly,
The Team at Crackers & Chaps

Amazing Hair

Anonymous
24th Jun 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely girls, always welcoming, a nice chilled vibe with music playing.
Emily is an amazing hairdresser, she is very professional, she listened to what i wanted and helped me to decide what was best for me, my hair looks and feels amazing, so many people have commented and I literally was like 'wow' when I saw the colours in my hair, Thank you Emily x

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Response from Crackers & Chaps

Dear valued customer,

Thank you so much for your wonderful review! The team and I are thrilled to hear that you had a great experience at our salon. It's great to know that the relaxed atmosphere and music made you feel comfortable and welcomed.

We're especially grateful for your kind words about Emily. Our team takes pride in providing professional and attentive service, and it's fantastic to hear that Emily helped you achieve your desired look. We're sure you look stunning with your new hair colour!

We truly appreciate your feedback and are grateful for your support. We look forward to seeing you again at Crackers & Chaps.

Sincerely,
The team at Crackers & Chaps.

colour and cut

Betsy Henderson
24th Jun 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

such a lovely girl, super friendly and love my hair

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Response from Crackers & Chaps

Dear Betsy,

Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you had a great experience at our salon and that you love your hair.

Our team at Crackers & Chaps strives to create a friendly and welcoming atmosphere for all of our clients. We are glad that our efforts did not go unnoticed and that you felt comfortable during your visit.

We hope to see you again soon . Thank you for choosing Crackers & Chaps for your hair !

Best,
The team at Crackers & Chaps

Fabulous as always

Amanda Coleman
24th Jun 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I have been coming to this salon for over 20 years and wouldn't go anywhere else. Lovely staff and professional. Donna has always been my hairdresser and I trust her completely. Never pushy, gives advice on the best styles, colours for my hair type, and they always remember I have a mug not a cup for my beverage 😂

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Response from Crackers & Chaps

Hi Amanda,

Thank you so much for taking the time to write such kind words about our salon. We are thrilled that you have been a loyal customer for over 20 years and wouldn't go anywhere else.

We also appreciate your trust in Donna as your hairdresser. Our staff at Crackers & Chaps strives to provide professional and friendly service to our clients. We are glad that you feel comfortable and valued here.

Thank you for mentioning our attention to detail, such as remembering your preference for a mug over a cup. We want to make sure you have the best experience possible during your visit.

We look forward to seeing you again soon and providing you with more great hair services.

Warmly,

The team at Crackers & Chaps

Hair cut

Carol Taylor
24th Jun 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always have Donna don’t have to worry just relax

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Response from Crackers & Chaps

Hi Carol,

Thank you so much for taking the time to leave us a review. We are so happy to hear that Donna takes such great care of you and that you can relax during your appointments with us. That's exactly the kind of experience we strive to provide for all of our clients. We hope to see you again soon!

Best,
The team at Crackers & Chaps