Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.93
226 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Amazing

Carly Tyrrell
14th Mar 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade has been doing my hair for many years now and, honestly, I’m very fussy about who I trust with it, if Jade wasn’t about I would rebook when she was.
From day one, Jade has been amazing.
My hair is very thick and needs someone who truly understands how to work with it, and she absolutely does.
She gave me confidence with my hair right from the start and has never disappointed. Jade is always professional, and whenever I’m stuck on what I want, she comes up with great ideas that always turn out beautifully.
As a mortgage broker, presentation is really important to me, and having my hair done by Jade always makes me feel confident and put together. I’d honestly be lost without her.
Next appointment is for my wedding and I am extra excited for this appointment.
Highly recommend, Jade is the best

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Lovely salon and staff

Annette Sweeney
13th Mar 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

My first time at the salon. Naomi was professional and friendly and we discussed the colour and cut which I’m very happy with.

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Value
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Wiggles

Rachel France
12th Mar 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade did something no one has ever done and that was get my fear of hairdressers making my hair flat, and I then look like a boy or old woman. She was amazing and my hair best I’ve seen for years- thank you jade

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Hair cut

Carol Mcgeever
11th Mar 2026
3.5

I had a dry cut in the chair 10 mins cost £50. Ridiculous price

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Value
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Amazing!

Sarah Mills
7th Mar 2026
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Grace did an amazing job with my hair. The colour and cut are absolutely perfect! She’s so lovely and made the whole experience really enjoyable. I’d highly recommend her to anyone looking for a great stylist!

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Kayleigh works her magic

Nadine Hunt
7th Mar 2026
Team Member: Kayliegh
4.5
Appointment verified by SaloniQ Software

I always look forward to my hair appointment with Kayleigh. She’s so friendly and welcoming, and she always takes the time to listen to exactly what I want from my appointment. She’s worked her magic again today and I’ve left the salon feeling so happy with the result. I wouldn’t hesitate to recommend her!

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Wash/ Cut & Blow dry

Linda Biggs
4th Mar 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Excellent Cut and very Freindly atmosphere as always.I always ask for something different every time I visit,but its never an issue😊

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Today’s appointment

Jan Mackay
3rd Mar 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Excellent service as always wouldn’t trust anyone else with my hair 😊

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Value
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Excellent colour and cut

Barbra Brooks
1st Mar 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

As always a lovely vut

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Value
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Hair and beauty

Jo Driver
28th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

I can't thank Tegan enough for her efforts to make my 60th birthday so enjoying.Even going the extra mile today to just re-wand my hair for another celebration tonight.My life saver.x

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Haircut

Liz Pitcher
27th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent at giving me the exact styles I ask for.

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Value
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Men’s mod style

John Harrop
27th Feb 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Possibly the best haircut of all time …

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Value
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Restyle

Rachel
27th Feb 2026
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Naomi has been cutting my hair for a while and it’s always an excellent cut but this time I went for a restyle and I absolutely love it. She is so knowledgeable and tailored the cut to what would suit me best and be manageable for me to style at home. Thank you Naomi

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Fantastic

Pippa Ballard
26th Feb 2026
5.0

As always an absolutely brilliant service. Jade is so good with my children, always on time, chatty, kind, listens carefully to what they want done to their hair and is so good with them

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Eyelash Tint

Julia Wallace-King
26th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Great advice, patience and eyelash tint from Tegan. Really understanding and great beautician. I’m really pleased with the result. Thank you Tegan

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Value
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Haircut

Kelly Floyd
26th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always fantastic with my son and he adores her! She cannot do enough for you and is just the best!

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Great salon - friendly and welcoming

Samantha
24th Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

My daughter said she had "her best haircut". She was listened to and Lucy did a great job. Thank you 😊

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TL

Tracey Laurie
23rd Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is lovely and I am very pleased with my hair colour and cut.

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Value
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Brilliant service

Mandy Williams
21st Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan was lovely , she was patient and did a great job on my hair . Love it 🥰 thank you
Everyone seemed so friendly .

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Wouldn’t go anywhere else

Becky Goodey
19th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

I’ve been having my hair done by Tegan for quite some time now, always friendly and welcoming. Lovely salon. Highly recommended x

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Value
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Head spa

Rachel Stock
19th Feb 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Just had my first Japanese head spa with the lovely Laurel. What an amazing experience! So relaxing, what a treat! Laurel was very professional and knowledgeable about the products and explaining the processes of the treatment. I will definitely be booking in again!

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Price

Mrs Jenny Watkins
17th Feb 2026
4.0
Appointment verified by SaloniQ Software

Hair cut and colour were good but far too expensive

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Value
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Fresh hair day

Denise Goodall
17th Feb 2026
Team Member: Donna
5.0

Always a fabulous experience, never left the salon unhappy. Donna is brilliant and listens to my ideas no matter how crazy they might be. Wouldn't trust anyone else with my hair.

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Wash and blow dry

Liz Farrow
16th Feb 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

I really enjoyed having my hair done by Lauryl and she took a lot of care and attention to how I wanted my hair to look. I especially liked the waves she put in

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Value
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Lovely Salon

Amy Spragge
15th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

I always look forward to coming to Crackers and Chaps! Everyone always makes you feel so comfortable and I have been getting my hair done with Jade for a few years now, I always walk out feeling my best and always have such a lovely experience. Nothing is too much to ask and she always understands what my vision is and brings it to life! I would recommend to anyone and I look forward to every appointment

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Very pleased with my hair and my eyebrows

Karen Ward
13th Feb 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

My first appointment here & it was a great experience. From my greeting when I arrived to my haircut ,my eyebrow wax & further booking, everyone was very friendly, supportive & professional.
Emily listened to what I wanted & advised me accordingly. She also knew that I wanted vegan, cruelty free products- I had stated this when I booked so obviously that had been noted at time of booking- which is really considerate & much appreciated.

I’m extremely pleased & happy with my haircut & highly recommend Emily, many thanks.

Also to Jade who waxed my eyebrows- again she knew that I wanted vegan cruelty free products,& had double checked that they were. Another friendly, professional person. I highly recommend Jade,& am very pleased with the result.
I have no hesitation in recommending the salon, Crackers & Chaps,& all the staff that I met - it made for a very pleasant experience! Many thanks to everyone.

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Great

Anonymous
13th Feb 2026
5.0

Fabulous as always

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Amazing Salon!

Phoebe Mowle
12th Feb 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

I always book with Emily—she’s amazing and so thorough. I leave happy every single time. I recently went for a big chop, which was a little scary, but she absolutely nailed it. I’m beyond thrilled with the results!

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Fabulous

Kate Oakes Was Smith
11th Feb 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan is amazing. I tell what I think I want and she just does it ❤️. And also understands what will suit me xxx

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Stylish salon

Mrs H
11th Feb 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

First visit, and was greeted warmly by a younger member of the team, and shown my seat. Always daunting having a new stylist but Kayleigh was kind, calm and listened to my requests and hair concerns. The chairs are comfortable and I left with shiny hair and a good cut.
Salon is spotless and they offer a large range of services.
Only thing I would change is a personal request for a much firmer head massage.

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Review

Mary Dente
11th Feb 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Very thorough consultation and Jade made sure she knew what I wanted and discussed my options. I would recommend to anyone looking for a hairdresser.

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Value
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Miss

Debra Brown
11th Feb 2026
Team Member: Naomi
5.0

Just great, Naomi get my hair every time and very easy and and happy relaxed soul too

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Long time customer

Helen Timmons
9th Feb 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

The fact that I haven’t been elsewhere for a haircut in 20+ years tells you all you need to know. Excellent, professional service. Very happy customer.

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Hair

Mrs Val Simper
9th Feb 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Emily did a great job as always.

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Value
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Atmosphere

Japanese head spa

Stephanie Boone
9th Feb 2026
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Wonderful, very attentive and friendly. Felt so relaxed afterwards. My scalp feels refreshed.

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Value
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Atmosphere

Lash Lift And Tint

Keira Hammond
4th Feb 2026
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Very good result, lovely therapist, relaxing appointment, no problems, will be back

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Value
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Keratin blow dry

Claire Wilson
2nd Feb 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Great friendly service .. wouldn’t go anywhere else

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Value
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Colour and cut

Anonymous
29th Jan 2026
4.0

I came in as a model fir RUBY ,she was very smart ,asked all the right questions showed me the colour chart ,offered a drink,explained what she was doing ,showed confidence and knowledge ,very happy eith my colour and cut

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Eyebrows

Micki Eakers
28th Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jades always lovely & friendly, does an amazing job every time! Great with my children I bring too! Very smiley, very lovely, excellent at her job!!

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Always a pleasure!

Christine Brookes
26th Jan 2026
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Such an accommodating salon. The team can not do enough for you. I always have such a great time when I visit and my hair is always glorious. Lucy is always brilliant and knows exactly what to do 😊

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Amazing!

Sophie
25th Jan 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Wow! What a fantastic find! I am sooo over the moon with Tegan. She was honest, understanding and exceeded our expectations with the final result. It took much longer than she may have thought as my daughter has extremely thick hair, but she just carried on being so professional and lovely, while still doing her other customers. I really hope she got a break in! My anxious daughter even spoke to her towards the end! Already booked the next top up, can’t wait to go back.

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Great service

Leonie Axten
24th Jan 2026
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Beautiful cut, Emily worked with me to reach a style i am very happy with.

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Value
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Excellent

Katie Tucker
23rd Jan 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Excellent as always , love seeing Tegan & I’m always so happy with hair xx

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Value
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Cut and tapes

Donna Cooper
22nd Jan 2026
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

I am so happy with my hair..
I visit every week and i am always made to feel so special ..
Thank you

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Eyebrow shape and tint

Julie Shorter
21st Jan 2026
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Excellent very good service and really pleased with my eyebrows.

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Happy

Isabelle Wise
20th Jan 2026
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Very happy with my cut and chat about colour etc. Lovely relaxing atmosphere as always.

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Value
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Brows

Kate Norman
17th Jan 2026
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

My appointment with Jade is always a pleasant one. I don’t have any complaints about her or what she does. A satisfied customer.

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Amazing quality as always

Anonymous
16th Jan 2026
Team Member: Kayliegh
5.0

Always enjoy my visit to the salon
Pleasant staff and leave refreshed and feeling happy

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Re style

Sue Barker
16th Jan 2026
Team Member: Tegan
5.0

So happy and lovely head massage from Teagan

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Value
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Atmosphere

Colour and cut

Donna Wilby
15th Jan 2026
Team Member: Jade
5.0

As always Jade is so friendly and helpful it’s like having a catch up with a friend ❤️

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