Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

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Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.94
144 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Excellent service

Andrea Rostorn
2nd Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

What a fabulous service.
Professional staff and wonderful atmosphere.
Lovely coffee too

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Best salon, I wouldn’t go anywhere else

Jo Sayer
1st Dec 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Donna has been colouring and cutting my hair for several years now. I wouldn’t go anywhere else. It is always a lovely experience, all the staff are friendly and helpful. My hair always looks amazing after seeing Donna.

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Value
Result
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Always a good experience

Jennie Powell
26th Nov 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

I always enjoy a visit to Crackers and Chaps. Naomi is a very skilled stylist and I have often been complimented on my haircut. Highly recommend!

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Value
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Good, as always.

Peter Sorrell
26th Nov 2025
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

It's always a pleasure to have Grace sort out my hair.

Service
Value
Result
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Atmosphere

Hair

Claire Pretty
19th Nov 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Amazing once again. Thank you for making me feel better about myself. Looking forward to my next appointment.

Service
Value
Result
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Atmosphere

Wash cut blowdry

Emma Pretty
19th Nov 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade sorted my hair for me, she is a lovely hairdresser with lots of knowledge

Service
Value
Result
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Atmosphere

Cut and blowdry

Jan Mackay
18th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Perfect as usual

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Value
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One happy customer

Alice Mullen
17th Nov 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Really pleased with the end result and her advice and suggestions worked well. Definitely gave her a challenge with my long neglected hair!

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Value
Result
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Great Service

Angie Dean
11th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Great stylist, amazing service, my cuts and styles always get me wonderful compliments! Thank you Donna!

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Value
Result
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Mrs

Gillian Ball
11th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always happy with my treatments & all the staff are great.
Donna has been looking after me for 20 years I wouldn’t go anywhere else

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Value
Result
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Atmosphere

Perfect colour

Emma Clarke
10th Nov 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Perfect cut and colour everytime. I travel out of the city to visit Crackers and Chaps.

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Salon review

Michaela Blandford
8th Nov 2025
Team Member: Jade
4.0

Always lovely to come into the salon.All lovely girls.Great cut.

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Value
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Miss

Gabrielle Cobb
7th Nov 2025
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

Friendly,talkative made sure I was happy with my hair

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Value
Result
Cleanliness
Atmosphere

Excellent service

Julia Mason
7th Nov 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Great to have Kayleigh cut my hair just how I wanted. She listened carefully and gave me exactly what I asked for .Always smiling and I am delighted with the outcome.

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Value
Result
Cleanliness
Atmosphere

Excellent

Katie Tucker
5th Nov 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Excellent!

Always so happy with my hair - Tegan is very experienced & professional!
Always happy & friendly ,
Lovely salon with a Relaxed atmosphere

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Value
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Wonderful experience

Fran Higgins
2nd Nov 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Kayliegh was really lovely, she did a great job and my hair feels soft and looks amazing.

Thank you Kayliegh!

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Value
Result
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Amazing Hair

Sophie Chatfield
1st Nov 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

First time getting my hair done by laurel and she truly made it a great experience, my hair feels exceptionally healthier.

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Value
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Great to be back!

Mary Aslett
31st Oct 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

After an absence of three years while looking after my mother, it was great to be back for a fantastic appointment with Tegan.
The salon and reception area were immaculate.
Tegan took time to understand how I wanted my hair to look.
The results were wonderful- great colour, cut and blow dry.

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Great

Anonymous
30th Oct 2025
Team Member: Tegan
5.0

Amazing as always. My daughter was home for half term and had an appointment today.

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Value
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Fantastic

Samantha Willsher
30th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Fantastic as always makes me feel at ease with my health problems and as allow me to bring support pet too! Been going here gor about 2 years now and wouldn't go anywhere else fantastic team and company 👏

Service
Value
Result
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Fantastic

Nikki Widderson
29th Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Always gives the best hair cut/colour. Friendly, chatty, amazing. Would definitely recommend

Service
Value
Result
Cleanliness
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Hairi

Donna Cooper
29th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Blow dry

Service
Value
Result
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Atmosphere

Excellent as always

Amanda Coleman
28th Oct 2025
Team Member: Donna
5.0

Excellent as always

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Value
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Atmosphere

Cut and Blo dry

Linda Biggs
27th Oct 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Fabulous Hair cut as always.
Love Visiting the salon.
Always Friendly and polite.

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Value
Result
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Atmosphere

Great quality cut

Leonie Axten
25th Oct 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely friendly service, gentle hair wash, listened to how I wanted my hair cut, came out with a fantastic hairstyle beautifully cut.
Highly recommend Emily.

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Eyelash extension

Anonymous
24th Oct 2025
Team Member: Naomi
5.0

Great eyelash extension as usual

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Value
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Good as ever

Kim Muil
23rd Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Been going for about a year now , friendly excellent service and reasonably priced

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Value
Result
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Fantastic as Always

Janie Hall
22nd Oct 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Donna has cut and coloured my hair every 8 / 10 weeks for years! Couldn’t be happier. Thank you Donna so so much.

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Regular six weekly appointment

Isabelle Wise
21st Oct 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

All great as always. Useful and informative discussion about colour options.
Very pleased with the results of colour and cut. Good to catch up with Donna.

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Value
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Great advice

Sylvia Merriott
20th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Just wanted to say hoe brilliant Lucy was when faced with me asking advice on a hair cut before starting treatment at hospital that may make me lose my hair. She was very kind made suggestions about what would make hair look thicker and products that may help.
my hair looked great and gave me a real boost.

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6 week haircut

Janice Murrin
17th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Great as usual

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Value
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Atmosphere

Absolutely exceptional!

Krisztina Lazar
15th Oct 2025
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

⭐️⭐️⭐️⭐️⭐️ Absolutely exceptional!

I had my hair done by Jade today and I genuinely couldn’t be happier. She didn’t just “do my hair” — she took the time to really listen to what I wanted, gave honest and professional advice, and made sure every detail was perfect.

Her attention to detail and knowledge is incredible, and the end result… WOW! I feel confident, refreshed and completely in love with my hair.

The whole experience was so warm and relaxing — Jade is not only talented but also such a lovely person to be around. You can tell she truly cares about her clients and her work.

If you’re looking for someone who goes above and beyond and delivers salon-quality results every single time, Jade is 100% the one. I wouldn’t trust anyone else with my hair now!

Highly, highly recommended!

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Value
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Cut/blow dry

Barbra Lansdale
14th Oct 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Excellent, friendly staff.

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Value
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Thank you

Sarah Dibley
11th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Thank you for fitting me in today. It was really appreciated xx

Service
Value
Result
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Atmosphere

Fantastic as always

Matt Clark
11th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always friendly and really very good at her Job indeed!

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Value
Result
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Excellent salon

Sandy Peters
9th Oct 2025
Team Member: Tegan
4.5
Appointment verified by SaloniQ Software

Teagan is a wonderful hairdresser and I trust her completely. I always leave happy with my hair.

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Value
Result
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Atmosphere

Perfect as always

Rebecca
6th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade was fantastic as always, she always listens to what I want & explains step by step what would be best. She goes above and beyond, recommending hair advice for my upcoming wedding & my hair feels fresh and rejuvenated!

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Value
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Atmosphere

The hedge whisperer

Jo B
4th Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Went in looking like I’d been dragged through a hedge backwards and came out feeling like I should be in a shampoo advert. Naomi always delivers an amazing job, and I had the best shampooist today! The whole team are friendly, professional, and genuinely make you feel looked after. Left the salon relaxed, refreshed, and absolutely loving my hair. Would definitely recommend!!!

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Value
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Atmosphere

Excellent

Mrs Susan Holloday
2nd Oct 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Young Laurel was brilliant. I am now beautiful again. Thank you young lady.

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Value
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1st time at the Salon

Tracy Hopkins
2nd Oct 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

This was my first visit to Crackers and Chaps, it has been about 18 months since my last hair cut. Laurel made me feel extremely welcome in the salon, lovely hair wash, provided advice on how much to cut off to help strengthen my hair and ensure my hair was feeling lovely afterwards.
The salon atmosphere was great,
Will definitely be back soon to enjoy more pampering

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Value
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Atmosphere

Excellent

Jan Mackay
29th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I have had Donna as my stylist for more years than I care to remember. I would never trust anyone else with my hair.

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Value
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Atmosphere

Excellent service

Amanda Fletcher
29th Sep 2025
5.0

The stylist was very friendly and professional, asking lots of questions about what I would like. As a result, my cut and blow dry was exactly what I’d asked for. She was very easy to chat to throughout and I will definitely come back again.

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Value
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Atmosphere

Hair cut

Linda Kerry
27th Sep 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Brilliant hair cut and colour, thank you Kayliegh

Service
Value
Result
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Atmosphere

Haircut

Debbie Austin
27th Sep 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Another good appointment as usual

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Value
Result
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Atmosphere

Excellent service from Jade as always

Amanda Barker
26th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade was her usual excellent stylist

Service
Value
Result
Cleanliness
Atmosphere

Wash cut and blow dry

Sharon Panetta
26th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Had jade cutting my hair today and she done a good job. Even had a good chat about our dogs

Service
Value
Result
Cleanliness
Atmosphere

Wash, Cut & Blowdry

Pippa Rice
25th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Booked a very last minute wash, cut & blow dry whilst I was in the area. Lucy was great, efficient & achieved my desired trim that was very much needed! She styled my hair lovely & I appreciated the appointment. My hair felt very healthy & looked glossy leaving the salon. Very happy customer!

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Eye brow shape and tint

Jayne
24th Sep 2025
Team Member: Grace
5.0

My appointment was on time just as I asked and very find

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Wedding Hair Trial

Racheal Young
23rd Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Thank you for making me feel and look wonderful. So looking forward to seeing you on my big day xx

Service
Value
Result
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Atmosphere

Wash and blow dry

Anonymous
18th Sep 2025
Team Member: Lucy
5.0

Lovely lady who is very good at her job

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