Crackers & Chaps

26 st nicholas street, Diss, Norfolk, IP22 4LB

About us

Whether you are looking to indulge in our hair and beauty treatments, or a little lunch hour pampering, come and see what we have to offer at Crackers & Chaps.

Our salon has been at the heart of Diss for over 20 years. During this time our team has grown and the salon has expanded to include a first floor extended hair salon and a beauty treatment room.

We offer a full range of bespoke hair services from Keune colours, Beautyworks extensions, bridal hair and Nanokeratin Blow Drys.

We have a dedicated beauty treatment room within our salon for you to be relax and enjoy. Many of our clients book in for a beauty treatment whilst they are in for a hair appointment and others prefer to pop in for a wax or to get their brows done at another time to suit them.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:00
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair
Beauty

Our work

Reviews

4.95
111 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Thank you

Sarah Dibley
11th Oct 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Thank you for fitting me in today. It was really appreciated xx

Service
Value
Result
Cleanliness
Atmosphere

Fantastic as always

Matt Clark
11th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is always friendly and really very good at her Job indeed!

Service
Value
Result
Cleanliness
Atmosphere

Excellent salon

Sandy Peters
9th Oct 2025
Team Member: Tegan
4.5
Appointment verified by SaloniQ Software

Teagan is a wonderful hairdresser and I trust her completely. I always leave happy with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Perfect as always

Rebecca
6th Oct 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade was fantastic as always, she always listens to what I want & explains step by step what would be best. She goes above and beyond, recommending hair advice for my upcoming wedding & my hair feels fresh and rejuvenated!

Service
Value
Result
Cleanliness
Atmosphere

The hedge whisperer

Jo B
4th Oct 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

Went in looking like I’d been dragged through a hedge backwards and came out feeling like I should be in a shampoo advert. Naomi always delivers an amazing job, and I had the best shampooist today! The whole team are friendly, professional, and genuinely make you feel looked after. Left the salon relaxed, refreshed, and absolutely loving my hair. Would definitely recommend!!!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Mrs Susan Holloday
2nd Oct 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

Young Laurel was brilliant. I am now beautiful again. Thank you young lady.

Service
Value
Result
Cleanliness
Atmosphere

1st time at the Salon

Tracy Hopkins
2nd Oct 2025
Team Member: Laurel
5.0
Appointment verified by SaloniQ Software

This was my first visit to Crackers and Chaps, it has been about 18 months since my last hair cut. Laurel made me feel extremely welcome in the salon, lovely hair wash, provided advice on how much to cut off to help strengthen my hair and ensure my hair was feeling lovely afterwards.
The salon atmosphere was great,
Will definitely be back soon to enjoy more pampering

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Jan Mackay
29th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

I have had Donna as my stylist for more years than I care to remember. I would never trust anyone else with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Amanda Fletcher
29th Sep 2025
5.0

The stylist was very friendly and professional, asking lots of questions about what I would like. As a result, my cut and blow dry was exactly what I’d asked for. She was very easy to chat to throughout and I will definitely come back again.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Linda Kerry
27th Sep 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Brilliant hair cut and colour, thank you Kayliegh

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Debbie Austin
27th Sep 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Another good appointment as usual

Service
Value
Result
Cleanliness
Atmosphere

Excellent service from Jade as always

Amanda Barker
26th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade was her usual excellent stylist

Service
Value
Result
Cleanliness
Atmosphere

Wash cut and blow dry

Sharon Panetta
26th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Had jade cutting my hair today and she done a good job. Even had a good chat about our dogs

Service
Value
Result
Cleanliness
Atmosphere

Wash, Cut & Blowdry

Pippa Rice
25th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Booked a very last minute wash, cut & blow dry whilst I was in the area. Lucy was great, efficient & achieved my desired trim that was very much needed! She styled my hair lovely & I appreciated the appointment. My hair felt very healthy & looked glossy leaving the salon. Very happy customer!

Service
Value
Result
Cleanliness
Atmosphere

Eye brow shape and tint

Jayne
24th Sep 2025
Team Member: Grace
5.0

My appointment was on time just as I asked and very find

Service
Value
Result
Cleanliness
Atmosphere

Wedding Hair Trial

Racheal Young
23rd Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Thank you for making me feel and look wonderful. So looking forward to seeing you on my big day xx

Service
Value
Result
Cleanliness
Atmosphere

Wash and blow dry

Anonymous
18th Sep 2025
Team Member: Lucy
5.0

Lovely lady who is very good at her job

Service
Value
Result
Cleanliness
Atmosphere

Thank you Lucy!

Mathilda Hartland
18th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy is the perfect hairdresser, she’s talented, kind, friendly and is great at her job! I’m so happy with my hair, I had a balayage and cut and really couldn’t have asked for a better service. Thank you Lucy!

Service
Value
Result
Cleanliness
Atmosphere

Excellent hair cut as usual

Barbra Brookes
17th Sep 2025
Team Member: Naomi
5.0
Appointment verified by SaloniQ Software

The colour and cut is exactly as I like it. Naomi is friendly and attentive

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Julia Wallace-King
16th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Fantastic as always. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Great as always

Sharon Hobbs
16th Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Always a joy to come, lovely atmosphere x

Service
Value
Result
Cleanliness
Atmosphere

Haircuts

Jo Downey
12th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade is an excellent stylist and very likeable and charming

Service
Value
Result
Cleanliness
Atmosphere

Colour dream

Kate Marty Cofie
10th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always such a pleasure to be in the buzzing and beautiful atmosphere of the Salon. Jade did a great job with my colour!

Service
Value
Result
Cleanliness
Atmosphere

Balayage

Leilah Comerford
10th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Really pleased ,with my hair , was so pleased with the result , had lots of comments x

Service
Value
Result
Cleanliness
Atmosphere

Great service

Joan
10th Sep 2025
Team Member: Tegan
5.0

Friendly polite staff
No waiting
Great service, advised on how to work future appointments

Service
Value
Result
Cleanliness
Atmosphere

Hair!!!

Kate Martin
6th Sep 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always a pleasure to get my hair done at Crackers and chaps the whole team are so friendly. Honest professional advice am so pleased with the result thank you

Service
Value
Result
Cleanliness
Atmosphere

Outstanding

Alice Masters (Primrose mum)
4th Sep 2025
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Gave my little girl a big chop, she was so caring and gave Primrose so much attention and made her feel so comfortable, the cut was stunning I was so impressed. She’s had so many comments about her new hair cut.

Service
Value
Result
Cleanliness
Atmosphere

Amazing as always

Alice Masters
4th Sep 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Look forward to my appointments, have never come away feeling disappointed. Amazing team and 10/10 service and hair every single time.

Service
Value
Result
Cleanliness
Atmosphere

Hair appt cut & blow dry

Gail Marsh
4th Sep 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Excellent I go fr hairdresser to hairdresser they never do what I really want Tigan is gt I am always pleased.

Service
Value
Result
Cleanliness
Atmosphere

Hair colour and styke

Christine London
2nd Sep 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

First class service. Colour is just what I wanted. The style of hair is prefect. Donna discusses if I am happy with the style and is more than happy to give advice. .

Service
Value
Result
Cleanliness
Atmosphere

Positive

Debbie Belham
27th Aug 2025
Team Member: Grace
5.0

Lovely experience as always,

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Anonymous
22nd Aug 2025
5.0

I always enjoy coming to have my hair done regardless of who does it, the stylists are all lovely

Service
Value
Result
Cleanliness
Atmosphere

Sharon cobb

Sharon Cobb
20th Aug 2025
Team Member: Jade
5.0

Always a great experience, friendly and very friendly

Service
Value
Result
Cleanliness
Atmosphere

Colour, cut and blow dry

Hayley Murrell
20th Aug 2025
Team Member: Kayliegh
5.0
Appointment verified by SaloniQ Software

Love coming to have my hair done here, all the ladies are lovely. Kayliegh does mine and i am always so very happy with it.

Service
Value
Result
Cleanliness
Atmosphere

Hair appt.

Julie Russell
20th Aug 2025
Team Member: Tegan
5.0

Tegan did my hair for the first time yesterday, I like the different cutting style and she used great products on my hair for more body 👍

Service
Value
Result
Cleanliness
Atmosphere

Fabulous!

Amanda Christoforo
19th Aug 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

A lovely experience as ever! Always very happy with my hair. I have been coming to Crackers & Chaps for years and have never been disappointed! A brilliant hairdressers! Thanks Donna x

Service
Value
Result
Cleanliness
Atmosphere

Hair

Debbie Austin
16th Aug 2025
Team Member: Grace
5.0
Appointment verified by SaloniQ Software

Lovely hair appointment, very friendly and professional experience as always

Service
Value
Result
Cleanliness
Atmosphere

Hair

Donna Cooper
15th Aug 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair.
TEGAN always looks after me well .
Wonderful.service

Service
Value
Result
Cleanliness
Atmosphere

Experience of salon

Michaela Blanford
14th Aug 2025
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

Jade did my hair for my daughters wedding.Jade did a lovely style to my hair .Also Tegan did a lovely style for my daughters hair for her sisters wedding.well done girls great job.

Service
Value
Result
Cleanliness
Atmosphere

My experience at the salon

Janice Murrin
13th Aug 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Always very friendly, Jade is the best

Service
Value
Result
Cleanliness
Atmosphere

Jade

SueSue Dodd
13th Aug 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Wonderful experience. Knew just what I wanted and delivered it to perfection thank her very much from sue Dodd

Service
Value
Result
Cleanliness
Atmosphere

Excellent colour and cut

Barbra Brookes
13th Aug 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Thank you for a lovely hair cut and I am really pleased with the colout

Service
Value
Result
Cleanliness
Atmosphere

Miss

Sarah Hardy
11th Aug 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Very good cut, careful and attention to detail.

Service
Value
Result
Cleanliness
Atmosphere

Cut and Blo dry

Linda Biggs
11th Aug 2025
Team Member: Donna
5.0
Appointment verified by SaloniQ Software

Excellent hair cut, im a difficult client who always changes styles everytime I go in . Always a Great cut thank you 😊

Service
Value
Result
Cleanliness
Atmosphere

Hair appointment

Helen Dubroeucq
10th Aug 2025
Team Member: Grace
5.0

Very friendly and knowledgable. Excellent haircut and would highly recommend.

Service
Value
Result
Cleanliness
Atmosphere

Amazing results everytime

Naki Hondus
9th Aug 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade never fails to impress me. I am always left feeling heard and amazed by the results. I’ve had a few high end colourists and specialists over the years but I can hands down say that Jade is the best and I only trust her with my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Dear Naki,

Thank you so much for your generous review! We are delighted to hear that Jade has consistently impressed you with her skills and expertise. We always strive to ensure that our clients feel heard and satisfied with the results of their hair services.

It means a lot to us that you trust Jade to take care of your hair. We are thrilled to have her as part of our team and are grateful for her dedication to providing top-notch services to our clients.

Thank you again for your kind words and for choosing us for your hair care needs. We can't wait to see you again soon!

Warmly,
The team at Crackers & Chaps

Wonderful pamper

Krystal Rose
9th Aug 2025
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Every appointment at crackers and chaps is always 10/10! Beautiful environment, friendly atmosphere and exceptional service with a smile on every single visit!! Jade always creates a sunning masterpiece for me!! Her service and skill is absolutely faultless!! I wouldn’t ever go anywhere else!! Highly recommend!

Service
Value
Result
Cleanliness
Atmosphere

Salon review

Michaela Blandford
9th Aug 2025
Team Member: Jade
4.5
Appointment verified by SaloniQ Software

Always love coming to the salon.Love having Jade do my hair , she always does a great cut and styles my hair how I like it.

Service
Value
Result
Cleanliness
Atmosphere

She’s fabulous!

Elaine Howe
9th Aug 2025
Team Member: Tegan
5.0
Appointment verified by SaloniQ Software

Tegan is always brilliant and certainly knows her stuff when it comes to colour and products for your hair.

Service
Value
Result
Cleanliness
Atmosphere

Review for Emily

Erina Webb
6th Aug 2025
Team Member: Emily
5.0
Appointment verified by SaloniQ Software

Lovely girl listened to what I wanted and came up with the goods! Set the tone for the wedding as a guest. Said if I lived in Norfolk would use the salon ! Thanks Emily we had a great chat 🙏🏻

Service
Value
Result
Cleanliness
Atmosphere
Response from Crackers & Chaps

Dear Erina,

Thank you so much for taking the time to leave us such a lovely review. We are glad to hear that you were pleased with Emily's services and that she helped get you wedding ready. We hope you had a lovely time at the wedding.
We strive to listen to our clients' requests and provide them with the best results, so it is wonderful to know that Emily succeeded in doing so.

We would love to have you as a client if you ever find yourself in Norfolk again. And we are glad to hear that you had a great chat with Emily.

Thank you again for choosing us and for your kind words. We hope to see you again if you are ever in Norfolk.

Best wishes,
The team at Crackers & Chaps