Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
It was my second haircut with Rob and have booked again. This time I had a cut and colour finished with a curly blow dry. It was exactly what I wanted. The products used on my hair smelt gorgeous.
Hi Sarah,
Thank you for taking the time to leave your review and rating.
I am so pleased you got exactly what you wanted from your service and you received the best blow dry ever.
We look forward to welcoming you back soon.
Antony - Business Manager
From the moment I walked in Rob made me feel comfortable! It had been a while since my last hair cut so was a bit nervous. Rob listened to everything I said and I felt very relaxed throughout. Hair looks wonderful for my holiday away! Thankyou Rob! You're a cool dude ;) x
Hi Carlie,
It is so important to feel comfortable while in salon so it is great that Rob made you feel this way.
Its is hugely important for your stylist to listen to what you want from your service and explain the steps as they happen to ensure you are at ease. I am delighted you were happy with the end result. I hope you have a great holiday.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
Michael is both professional and friendly, cutting and styling my hair exactly how I want and using specialised products and drying techniques for my hair type. Highly recommend.
Hi,
It is important that we create a friendly and professional environment for our clients. I am pleased you experienced this.
It is important for our stylists to understand your hair type and what you desire for them to then translate this into your service.
Thank you for your recommendation it is a huge compliment.
We hope to see you gain soon.
Antony - Business Manager
Staff was very polite. They have transformed my hair so much better than it was before
Hi,
Great to read that you are pleased with your transformation.
It is also fantastic to know the team looked after you in a polite manner.
Thank you for leaving your review and we hope to see you again soon.
Antony - Business Manager
…great professional, great hairstyle, was a great experience…
Hi Risto
Thank you for taking the time to leave your review. I am pleased you had a great experience in salon and you received a great hairstyle. Sian is a true professional.
We hope to welcome you back soon.
Antony - Business Manager
Gave me exactly what I asked for. Had a lovely experience, was very comfortable and will definitely be returning in the future.
Hi Charlotte,
I am pleased that yo felt comfortable while in salon. This is exactly how we want you to feel.
It is important to our stylists to really listen during the consultation and translate what you are looking for into your service.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business manager
the nicest my hair has ever looked and i enjoyed my visit i felt relaxed
Hi Sarah
We want the salon to be a relaxing environment for our clients so it is fantastic that this is what you experienced. It is also a pleasure to read that your hair has never looked better and that you are so happy with the service you received.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Even though I had to be rearranged, everyone was so lovely and accommodating. Beck did and amazing job I love my new hair!
Hi Sam,
Fantastic to read the team were so accommodating during your visit. We want to create a friendly welcoming and relaxed environment. I am pleased that you were happy with your new hair.
I would also like to apologise for having to rearrange your appointment.
We hope to welcome you back soon
Antony - Business Manager
Great haircut! Second time getting my hair cute my Rob. Really friendly and great hair advice
Hi Ammaarah,
Great to read that you are so happy with your haircut. It is important that you have consistency in your in salon experience so I am pleased that Rob has provided this.
We look forward to welcoming you back into salon soon.
Antony - Business Manager
Very happy with my haircut and style by Leighton
Hi.
Thank you for your feedback. It is fantastic to read that you are happy with your haircut from Leighton. I will be sure to pass on your review to him.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Sorry I cannot remember who I saw but it was my bd on Saturday and me and my friend really wanted to get our hair done as our hotel was awful .it was short notice and we came in and was seen straight away and omg what amazing amazing friendly people .
The lovely guy I saw used to live in Bedfordshire where I live and he is so lovely .
We felt a million dollars when we went out of there we will defo be back .
Thank you so so much I would recommend this amazing salon to anyone going to Liverpool ,even better than the huge one round the corner .
Hi,
Thank you for taking the time to leave your review. It was a pleasure to read.
I'm so pleased that you enjoyed the friendly atmosphere in-salon, and that we were able to find you an appointment, making your visit to Liverpool that little bit more enjoyable.
I'm delighted that you left feeling a million dollars and we would love to welcome you back next time you visit the city.
Antony - Business Manager
Excellent service offered advice on how to look after the style and colour. I needed highlights but didn't have the time so suggested a toner to see me through until next time.
Hi Suzanne,
Great to read that Callum provided an excellent service. Providing advice to enable you to maintain your style, the look, and health of your hair is massively important to all our stylists.
We look forward to seeing you again soon.
Antony - Business Manager
Excellent service offered advice on how to look after the style and colour. I needed highlights but didn't have the time so suggested a toner to see me through until next time.
Hi Suzanne,
Great to read that Callum provided an excellent service. Providing advice to enable you to maintain your style, the look, and health of your hair is massively important to all our stylists.
We look forward to seeing you again soon.
Antony - Business Manager
Such a lovely blow dry, cut and wash! My hair felt really amazing for a night out and Rob was great at recommending realistically how much to cut off! Will come back! :)
Hi Gemma,
Fantastic to hear that you were so happy with your hair and that it flt amazing after your cut and blow dry. I hope you had a great night out.
It is vital that our stylists listen to what you want from your service and provide recommendations to achieve this.
Thank you for taking the time to leave your review and we look forward to seeing you again.
Antony - Business Manager
Had a lovely time. My hair was gorgeous. Staff were very attentive. I'll be back x
Hi Gina
Such a delight to read that you had a lovely time with us and that you left with gorgeous hair.
I am pleased that you received a 10/10 experience.
We look forward to welcoming you back.
Antony - Business Manager.
Leighton can cut hair. And he cut mine.
Exceptionally.
MFs as a whole is a decent salon. They offer a wide variety of drinks and sometimes snacks or cakes whilst waiting or even mid cut should you desire.
From stylists to what they should probably be dubbed "hair artistes" you receive a fantastic service no matter the tier. Leighton is likely the latter on that note and would wholeheartedly recommend booking with him.
Hi James,
What a great review!!!
I am so pleased you happy with your exceptional cut.
Thank you for taking the time to leave your feedback and we hope to see you again soon.
Antony - Business Manager
Had an amazing blow dry with Chelsea. She put a mask to rejuvenate my hair and make it look soft and beautiful again. Thanks so much for an amazing service
Hi Gabriella,
Thank you for taking the time to leave your review and 5* rating.
It is a pleasure to read that Chelsea made your hair soft and beautiful again and that you were so happy with your blow dry.
Providing an amazing customer experience is always our intention so it is fantastic to know that we were able to do this for you.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
He make something that. I didn’t ask for and he damaged my hair
Hi Asmaa,
I apologise that you had a bad experience with us. It is never our intention for a client to leave the salon unhappy with the service they have received.
I thank you for contacting us after the first service you received highlighting your concerns regarding your colour. After this feedback we welcomed you back into the salon to correct your hair and provide you with the colour you were looking for, which you accepted.
I have since tried to contact you regarding this. If you would like to discuss your hair further I am always here to help.
Antony - Business Manager
Thank you, Michael For your patience and For The lost beautiful colour ! I alawys go back to this guy ! My hair smells Very nice and is very healthy after treatments ! I Alawys Leave happy when Michael makes my hair Shine! I Love to have conversation with him about everything and in special about hair ! When I arrived in this city I saw on google The best hair stylist is M Franks and I was courious to try ! After 1 year half I m still to The best stylist ever ! And really I went to many hair stylist in this city But No One is like Michael ! I Love this guy and him results ! I’m So happy with my colour and I can’t wait to come back to The best !!! Thank you, Love !!! Honestly can’t believe How much patience you have… But is normal when you Love The hair !!! Congrats ! You deserve The Title “The best hair stylist ! “ ❤️❤️❤️
Hi Denisa,
Your review is such a delight to read.
It is so pleasing to know that you have such an amazing experience when you visit us. We want nothing more than for you to leave happy and loving your hair.
Michaels passion for hair and providing a memorable customer experience really does shine through in everything he does.
We cant wait to welcome you back soon.
Thank you for taking the time to leave your review.
Antony - Business Manager
Rob was absolutely lovely, and did my hair absolutely brilliantly.
Hi Hope,
I'm so pleased you enjoyed your experience in salon and you loved your hair.
I will pass on your comments to Rob.
We hope to welcome you back soon.
Antony - Business Manager
As always very enjoyable visit from beginning to end. Although Michael was busy he made me feel pampered and valued. And as always completely satisfied with colour and stykev Hair looks and feels amazing. Thank you so much. Xxxx
Hi Anne -Marie
Wonderful to read that you once again had an enjoyable experience while in salon. All our clients are highly valued and it is fantastic that we make you feel this way.
I'm pleased you are happy with your colour and cut and we look forward to making you feel pampered again soon.
Antony - Business Manager
Loved my hair!
Hi Sarah,
Thank you for leaving your review and rating. Great to read that you loved your hair.
We hope to see you again soon.
Antony - Business Manager
Boss cut and sound staff all round. On entry got offered a drink and once I got to sit down with Leighton he took time to talk me through what kind of style I wanted which was great for helping me sort out my lockdown mess of a head. Will definitely return next time I need my hair sorting. ???
Hi Michael
This review highlights everything we want a client experience to be. I'm pleased that the team were hospitable and friendly.
It is so important that your stylist to take time to listen to what you want from your cut so they are able to create the look you want. It is fantastic to know that you are so happy with your post lockdown hair.
We look forward to seeing you again.
Antony - Business Manager
I booked a last min appointment at the Salon to have my hair done for a wedding. The salon was clean, tidy and the staff were very welcoming. Robert was my stylist and he was great. He listened to what I wanted and did a great job. He was very informative on what products he was using and showed me how to curl and pin my hair incase I needed too, which was very helpful. Would definitely recommend this salon.
Hi Kimberly.
We want all our clients to feel welcome and comfortable when visiting us. Listening to what you want and then translating that into your service is so important. We like to advise on how to maintain your hair health and style to prolong that salon look, so it is fantastic to know that Robert gave you some great tips.
Thank you for your recommendation it is a massive compliment
Antony - Business Manager
So pleased chellsi is back! Fab haircut as always
Hi Dawn,
We are pleased to have Chelsea back in salon with us all to. It is fantastic that you are once again happy with your haircut. Consistency is so important so I am pleased that you always have a great experience with us.
We look forward to seeing you again soon.
Antony - Business Manager
I had a great time getting my hair dye and love the results
Hi Taygan
Thank you for taking the time to leave your review.
Fantastic to hear you are loving the results of your hair colour. It is pleasing to read that you had a great time in salon.
We hope to welcome you back soon.
Antony - Business Manager
I booked my daughter in she has really curly mixed hair…. She wanted her hair blown and wanded. The finish on her hair was so smooth & sleek. Amazing stylist
Hi Rebecca,
Thank you for your amazing feedback. It is fantastic to hear that you and your daughter were so happy with the result of her blow dry. I will pass on your comments to Tom.
Again thank you for taking the time to leave your review and 5 star rating. Myself and the team hope to welcome you back soon.
Antony - Business Manager
Booked a last minute wash, cut and blow dry as a treat for myself. I love my new cut and he styled it perfectly! Lasted all day! Thanks so much, will be back!
Hi Jade
It is such a pleasure to read your review. We all deserve to treat ourselves. I am so pleased that you love your new cut.
Thank you for taking the time to leave your review.
We look forward to welcoming you back soon.
Antony - Business Manager
Friendly
Listened to what I wanted and gave good ideas
Great short style!
Hi,
Thank you for taking the time to leave your review.
We aim to have a friendly environment in salon so I am so pleased that you experienced this.
It is essential that we listen to what you want from your service and translate this into your cut.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Great service, lovely staff and great venue. Very quick and gave me some great hair tips too. Everyone had masks and it looked very clean. Really nice hair cut and blow dry.
Hi Georgina,
It is so pleasing to read that you received a great service and enjoyed your time in salon. It is of great importance for us to provide tips on how to maintain the health and style of your hair so it is great to know that Rob did this for you.
Ensuring the safety of our clients and team along with cleanliness is paramount and this is the reason we decided to continue with Covid precautions along with a number of procedures to ensure the salon is clean and hygienic.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business Manager
Great service, lovely staff and great venue. Very quick and gave me some great hair tips too. Everyone had masks and it looked very clean. Really nice hair cut and blow dry.
Hi Georgina,
It is so pleasing to read that you received a great service and enjoyed your time in salon. It is of great importance for us to provide tips on how to maintain the health and style of your hair so it is great to know that Rob did this for you.
Ensuring the safety of our clients and team along with cleanliness is paramount and this is the reason we decided to continue with Covid precautions along with a number of procedures to ensure the salon is clean and hygienic.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business Manager
Great service, lovely staff and great venue. Very quick and gave me some great hair tips too. Everyone had masks and it looked very clean. Really nice hair cut and blow dry.
Hi Georgina,
It is so pleasing to read that you received a great service and enjoyed your time in salon. It is of great importance for us to provide tips on how to maintain the health and style of your hair so it is great to know that Rob did this for you.
Ensuring the safety of our clients and team along with cleanliness is paramount and this is the reason we decided to continue with Covid precautions along with a number of procedures to ensure the salon is clean and hygienic.
Thank you for leaving your review and we hope to welcome you back soon.
Antony - Business Manager
Michael is special, great colour and cut, looked after me with care.
Hi Susan,
Fantastic to hear you are so happy with your colour and cut and you left the salon feeling looked after this is what we aim for.
Thank you for taking the time to leave your review and rating.
We look forward to welcoming you back into salon soon.
Antony - Business Manager
Absolutely brilliant experience, last minute booking for a wedding and Leighton made me feel at ease and did my hair beautifully. Definitely be going back
Hi Glynis,
I am so pleased that you had a brilliant experience with us it is a delight to read that Leighton made you feel at ease and you left with beautiful hair.
I hope you had a fantastic time at the wedding.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
Great Service
Hi Jack
Thank you for taking the time to leave your review and 5 star rating.
Fantastic to hear you received a great service with Rob. I hope you are loving your haircut.
We look forward to seeing you soon.
Antony - Business Manager
Had a great experience getting my haircut here for the first time. Lovely salon environment and Leighton H was first class. Love my new hair, really good value too... thank you!
Hi Ayo
It is our aim to provide a great experience for our clients so it is a pleasure to read that we were able to do this for you. Your hair did look fantastic I'm so pleased that you love it. I will pass on your thanks to Leighton.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Very happy with the hair treatment , haircut and hair styling done by Callum.
Hi Susan,
Fantastic to read that you are happy with the results of your treatment, cut and styling. I will pass on your comments to Callum.
Thank you for taking the time to leave your review and 5* rating.
Myself and the team hope to welcome you back soon
Antony - Business Manager
Absolutely gorgeous colour by Leighton! I absolutely love it and can't wait for next time
Hi Julia,
I am so pleased you are happy with your new gorgeous hair colour and cut. We want you to leave loving your hair, so thank you for letting us know.
We cant wait to welcome you back.
Antony - Business Manager
Excellent service. Michael is lovely and I'm pleased with the results as always.
Hi Jennifer,
Thank you for taking the time to leave your review. It is massively appreciated.
It is so important that you consistently receive excellent service so it is fantastic to read that you are again happy with the results of your colour and cut.
We look forward to seeing you soon.
Antony - Business Manager
Love my hair cut and the staff are all super friendly and nice.
Thank you for my hair style Thomas
Hi Laura
Thank you for taking the time to leave your review and fantastic 5 star rating.
It is a delight to read that all the team were super friendly as this is exactly how we want to be to all our clients.
I will pass on your thanks to Thomas. I hope you are loving your hair.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Excellent service, friendly and welcoming staff, fantastic value and great music.
Hi Patrick,
I'm pleased to read that you received excellent service while with us in salon. We always aim to provide a relaxed friendly atmosphere so it is great hat you experienced this. I'm glad you enjoyed the choice of music!!
We look forward to seeing you again soon.
Antony - Business Manager
Fab haircut and blow dry. Lovely staff. Thank you ?
Hi Yasmin,
Thank you for taking the time to leave your review an rating.
It is a pleasure to read that you had a great cut and blow dry. We always want to provide a warm friendly atmosphere in salon so it it fabulous that this is what you experienced.
Myself and the team hope to welcome you back soon
Antony - Business Manager
Fab haircut! Just what I wanted!
Hi Helen,
Fantastic to read that you got just what you wanted. It is so important to listen to what you want and translate that into your cut.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Love my new haircut by Sian. Really friendly and attentive to what I wanted.
Hi Lisa,
I am so pleased that you are happy with your Fabulous new haircut. It is so important to us to really listen to what you want from your cut and give you exactly what you want.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Apologises if if have my stylists name wrong. My sister & I Was treated to a blow dry by my niece while visiting Liverpool from Essex. Stylists were very welcoming. I was very impressed by the towels used and forgot to speak to the stylist about these. I have difficult frizzy dry hair but the final result was amazing receiving great compliments from my husband?. This hairdressers is situated close to the Crowne Plaza hotel which was ideal for us. Service was efficient, on time and professional
Hi Lindsey,
I hope you have had a fantastic time in Liverpool.
What a lovely treat to have your hair blow dried and styled. I am so pleased that the results were amazing. It is always an amazing feeling to receive compliments, especially from loved ones.
We use a biodegradable towels in our salons this ensures hygiene as it takes away the risk of cross contamination between clients and it also has a positive environmental impact.
Thank you for taking the time to leave your review and we hope to see you again if you visit Liverpool.
Antony - Business Manager
I came in looking for an overhaul for my outdated style and colour and Leighton has literally transformed my hair from a wall of poor conditioned blonde with six inches of roots, to a sophisticated and interesting colour and a beautiful ‘lob’ - he even wanded it into a soft wave which I am now obsessed with! Booked my next appointment immediately- can’t wait to come back. He is a genius :)
Hi Karen
I am so pleased that you are so happy with your hair transformation. Your hair did look fantastic when you left. I will pass on your comments to Leighton he will be delighted.
Thank you for taking the time to leave your review and we look forward to welcoming you back. Antony - Business Manager
Lovely staff, good atmosphere! Never a bad trim
Hi Rosalia,
We always aim to provide a good atmosphere in salon so I am pleased that this was your experience.
Consistency is so important to us, so you never having a bad trim is fantastic.
Thank you for taking time to leave your review and we look forward to seeing you again soon.
Antony - Business Manager
Amazing first visit to MF, Love my new haircut by Leighton!
Hi Nina
Thank you for choosing us for your Haircut. It is a delight to read that you had an amazing experience with us and you love your haircut. I will pass on your comments to Leighton.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Really lovely appointment which left me feeling great for a night out
Hi Christina
It is a pleasure to read that you had such a lovely appointment. I hope you had a fantastic night out! We hope to see you again in the future.
Antony - Business Manager
2nd time being at Michael franks, and I couldn’t recommend enough. Sian was so lovely & friendly. Made to feel at home & at ease. She gave me exactly what I asked for - had to book my next appointment straight away. Antony was also very friendly on reception. Great team.
Hi Fiona
Being recommended by clients is such a huge compliment so I thank you for that.
We always want our clients to feel comfortable and at ease whist with us, so we aim to create a friendly welcoming environment. I am so pleased that you experienced this.
I am also delighted that Sian gave you exactly what you asked for it is so important that we listen and you leave happy.
We look forward to seeing you next month.
Antony - Business Manager
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.