Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.
Hair
CALLUM DOES MY HAIR CUT WITH LAYERS AND FRONT FEATHERS IN A WAY I WOULD WANT, HE GIVES GOOD ADVICE ON HOW TO MAINTAIN THE TEXTURE OF THE HAIR AND WHAT PRODUCTS ARE GOOD TO USE. I LIKE Michael Frank, they are really good š
Hi, Thank you for leaving a lovely review for Callum! We are glad that Callum does your hair how you would want it and follows with advice and products on how to maintain your hairs style and texture.
We look forward to seeing you at the salon again!
Thank you,
Jodie- FOH
Jen was an absolute joy! Advised what's best for my hair very well and styled beautifully. All staff were lovely and enjoyed my visit very much. Thanks :)
Hi Elain, thank you for a leaving a lovely review for Jen, we are glad Jen gave you the best advise to suit your hair and your happy with the style!
We look forward to seeing you again soon!
Jodie- FOH
Iāve been having my hair cut by Sian for a couple of years now and every time she has done an amazing job with whatever Iāve asked for, including giving some great advice when Iāve been unsure. Highly recommend!
Hi, thank you for a lovely review for Sian, we are so happy Sian does an amazing job with any style you ask for and that she gives you great advice!
We look forward to seeing you again in the salon soon!
Jodie- FOH
I am very upset with my haircut. I went in for a wash cut and blow dry. once I got home there was a piece of my hair that was a lot longer than the rest of my head which I had to cut myself. I also asked for face framing layers but got layers all around my head. The layers i got in the front are uneven, when measuring the strands there is an obvious difference in the lengths. It just doesnāt look like I have layers, thereās not really a blend to them itās just like chunk of hair. Iām upset with the actual haircut itself however the service was good, I did get there 10 mins late and they were accommodating.
Hi, we are really sorry to hear your upset with your haircut, sometimes it can feel awkward to tell the stylist that you are unhappy with your hair whilst at the appointment however it is great to see you were happy with the service that you received during your visit.
If you would like give the salon a call on 0151 345 6148 or email us on [email protected] we would love to discuss your visit as we value your feedback, we hope to hear back from you soon.
Jodie- FOH
Love the way my hair was cut and styled, Callum is the best stylist Iāve been to for a long time, and hair wash was amazing
Hi Wendy, thank you for this fabulous review! We are so pleased that you enjoyed your time in the salon and that you are happy with your services by Callum. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Greeted with happiness and positivity from Anthony, who listened to what I wanted and was very gentle and respectful and has done a amazing blow dry with wonderful advice on how to manage my hair , lovely experience again from Michael Franks team xxxthank you x
Hi Maureen, thank you for leaving a lovely review for Anthony! We are so glad you enjoyed your time here with Anthony who is a great listener and advisor, we look forward to seeing you again soon!
Kind regards,
Jodie
Fantastic service. Always provided a professional service. Very happy!!
Hey Gareth,
Thanks for taking the time to leave us a review
It's great to hear how happy you feel with the service at the salon and look forward to seeing you again soon
Jen - Front of House Team :)
Great discussion. Good advice.
Dear reviewer,
Thank you for taking the time to leave us a kind review. We are glad to hear that you had a great discussion with our team and that they were able to offer you good advice.
- Jen - Front of House Team
An absolute pleasure to attend this salon as the fantastic duo work their magic again. Massive thanks to Anthony and Chloe.
Hi Shirley,
We love how much you enjoy your time at the salon and benefit from the way in which our stylists collaborator together to give you the results you want.
See you soon
Jen - Front of House Team
An enjoyable salon experience with perfect results, friendly and helpful stylists who make it a great and relaxing experience every time.
Hey Mahsa,
Thank you for the lovely review, friendly atmosphere always adds to a good hair day and we're glad that's what you experienced. Look forward to seeing you soon
Jen - Front of House Team
Made me feel so comfortable and knew exactly what I wanted so lovely 10/10 recommend
Hi Saba,
Thanks so much for taking the time to leave us a review. We're so glad to hear that as well as getting what you wanted, you were made to feel comfortable during your visit, that's something that is really important to us.
Look forward to seeing you soon
Jen - Front of House Team
Once again Callum has made me feel marvellous š¤©
Hi Barbara, thank you for this wonderful review! It is so good to see that you are happy with your haircut and are feeling marvellous after your experience in the salon with Callum! We look forward to seeing you again soon- SiĆ¢n - Front of House Team
Callum is very professional and does his job with due diligence. I am happy with application of mask, cut and blow dry done by Callum .
Hi Susan,
Thank you so much for your review, we're glad to hear that you have felt good during every step of your service at the salon with Callum. We will certainly pass on the words of encouragement - Jen - Front of House Team
Lovely pamper as always beautiful colour and hi lights fabulous cut realy happy. Thank you Sian
Hi Anne-Marie thank you for taking the time to leave us a review. We're so glad that you feel pampered when you visit the salon and that you feel good from both your colour and cut with Sian.
We'll see you soon - Jen - Front of House Team
Callum did treat me very well as he was listening to me carefully
Hi Marisa,
It always adds to a positive experience when you feel listened to and we're glad you felt that with Callum.
Look forward to seeing you again soon
Jen - Front of House Team
Anthony and Chloe and all staff really considerate and treatment off Anthony and Chloe is second to none. Look after you from go in until come out and hair looks great!
Hi June,
Thank you for your review, it's to important that clients feel well cared for from start to finish at the salon so we're glad you feel so positive from when you arrive to when you leave. Will certainly pass on the encouraging words to Anthony & Chloe
See you again soon - Jen - Front of House Team
The
Hi Sallam, thank you for this 5* review! We are so pleased that you enjoyed your visit to the salon. We hope to see you again soon -SiĆ¢n - Front of House Team
Jen so friendly , attentive . Enjoyed my salon experience with Jen
Hi Glenys, thank you for this lovely review! It is so good to see that you enjoyed your experience in the salon with Jen and that you are happy with your blow dry. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Love this hairdressers, really lovely people, such a relaxed atmosphere .
Anthony is my stylist , my hair has been so much better since going here & getting my first curly cut. Thank you for you're expertise & your help .
Hi Sharon, thank you for this lovely review! We are so happy to see that you are enjoying your visits to the salon and that you are pleased with the progress of your hair journey with the help from Anthony. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
I always have an amazing experience at MICHAEL FRANKS with Michael from the moment I walk in, I feel welcomed and comfortable. Michael takes the time to really listen to what I want and gives great suggestions based on my hair type and lifestyle. The whole process is always relaxing, and the atmosphere of the salon is wonderful. Highly recommend
Hi Zeliha, thank you for this amazing review! I am so pleased to see that you had a lovely and relaxing time in the salon and enjoyed your appointment with Michael. I will pass on this great feedback and we look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Recommend this salon for hair & makeup. Jen is a great stylist, highly recommended
Hi Sharon, thank you for this lovely review! We are so pleased to see that you were happy with your hair and makeup, we hope you had a fab day! We look forward to seeing you again soon - SiĆ¢n - Front of House Team
Very nice salon Jen was lovely
Hi Helen,
Thank you for the lovely review, we're glad you felt good in the salon and look forward to seeing you again soon.
Front of House Team - Michael Franks Salon
Sian did an excellent toning, conditioning treatment and cut and blow dry and styled my hair just how I like it! Fab customer service as always! :)
Hi Claire, thank you for this brilliant review! I am so happy to see that you are pleased with your hair and that you enjoyed your time in the salon. I look forward to your next appointment! - SiĆ¢n - Front of House Team
Chloe has been coloring my hair for several years now and I wouldn't go anywhere else. As well as being a wonderful person, she is so talented and my hair looks perfect every time. I wouldn't hesitate to recommend Chloe.
Hi Susie,
Thank you for the review and we will certainly pass on these lovely words to Chloe. Great to hear how continuously happy you are with the colour service from Chloe.
See you soon - Jen - Front of House
Callus has been doing my hair for more than seven years now. He is amazing, he has mastered his craft, a true artist. The staff are lovely so very welcoming, I wouldn't go anywhere else. Highly recommended .
Hi Karen,
Thank you for the great review, it's lovely to hear your admiration for Callum and his talent!
We'll see you soon
Jen - Front of House
Lovely blow dry , thanks Jen , I had a rotten week but feel good again . Loved being at salon
Hi Glenys, thank you for this lovely review! I am so pleased to see that you enjoyed your visit to the salon, and that Jen helped you feel better with a beautiful blow dry. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Callum was a great stylist and attentive.
Very good
Hey Frances,
Thanks for the lovely reply, wonderful to hear how good you felt with Callum
Hope to see you again soon
Jen - Front of House Team
Fab visit as always. Came away pampered and realy happy with results thank you Michael.
Hi Anne-Marie, thank you for this lovely review! We are so pleased that you enjoyed your experience in the salon and that you are happy with your hair. See you soon! - SiĆ¢n - Front of House Team
Callum always do professional . Takes time to understand what I want
Hi Glenys, thank you for this 5* review! It is great to see that you enjoyed your time in the salon and we hope to see you again soon! - SiĆ¢n - Front of House Team
Iāve been going to chloe for a few months for a blow dry and a cut and itās never looked better! also since using products chloe recommended itās looked and felt so much healthier and sheās always so lovely and welcoming and very knowledgeable and gives great advice and styling tips! my mum also gets her hair coloured and cut by chloe and she loves it we always have such a good experience and are always so over the moon and we always feel so confident all thanks to chloe! would definitely recommend š
Hi Zahra, thank you for this brilliant review! We are so pleased to see that yourself and your mum are happy with your hair by Chloe, and all the advice and products that she recommends. It is also great to see that you feel comfortable and welcome in the salon, we hope every client feels this way. We look forward to seeing you both again soon! - SiĆ¢n - Front of House Team
Thank you to Jen for squeezing in a hair cut for me at the end of the day, as I accidentally only booked a blow dry! Great hair and I'll be back next time for some layers š
Hi Laura, thank you for this great review! It is lovely to see that you were happy with your haircut by Jen and I am so pleased that we were able to accommodate your change in service. We hope to see you again soon! - SiĆ¢n - Front of House Team
Callum is best, after moving from Leicester for 5 years I couldn't get to have the hair cut exactly I wanted. I was missing Jenny my hairdresser from Leicester. Today for the first time I had my hair cut with Callum and he did how exactly I wanted , 100% perfect, I am so happy I found my hairdresser in Liverpool finally. My children have their haircut with Callum too. Excellent Xx
Hi Umas, thank you for this lovely review! We are so pleased to see that you and your family have found your new hairdresser here in Liverpool with Callum and are happy with your results. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
I came for a wash and cut and was really disappointed. We agreed that we would cut an inch off while wet and then once styled if I wanted any more off then we could do it then. I could see the hair falling on my lap which was 3/4 inches long, when it was straightened the length wasnāt even mentioned because it was clear it was way shorter than we discussed. We agreed we would wave my hair and once I left the salon it dropped within 5 minutes, Iām so glad that I wasnāt getting it styled for an occasion because I was absolutely gutted with the result. Itās very intimidating to say this in the salon, especially when the hair has already been cut too short and there is nothing that can be done.
Hi Phoebe, thank you for taking the time to leave this review. I have tried to contact you regarding your recent visit as your feedback is very much appreciated. I am so sorry that your visit was disappointing this time and that you were unhappy with your cut and styling. I can only apologise that you did not have an enjoyable experience, this is not the way we want anybody to feel when leaving the salon. I hope to hear from you soon to discuss this further, please don't hesitate to get in touch on 0151 345 6148 or email [email protected]. Thank you - SiĆ¢n - Front of House Team
Inot sure of name as I have forgotten. However the experience was fantastic. Very thoutful stylist who takes his time and has high standards
Hi Diane, thank you for this lovely review! It is great to see that you enjoyed your time in the salon and that you were happy with your hair by Callum. We hope to see you again soon! - SiĆ¢n - Front of House Team
I image myself as an annoying customer, never quite knowing what I want. Jen totally got it. Love the result
Hi Lynne, thank you for this amazing review! We are so pleased to see that you enjoyed your time in the salon with Jen and that you are happy with your hair! We hope to see you again soon! - SiĆ¢n - Front of House Team
Sian did an amazing job on my toning and conditioning treatment and perfect cut and blow dry just how I wanted and provided great customer service as always!
Hi Claire, thank you for this brilliant review! I am so happy to see that you are pleased with your hair and that you enjoyed your time in the salon. I look forward to your next appointment! - SiĆ¢n - Front of House Team
Blow and dry with Callum .
So pleased , out with friends looking great
Hi Glenys, thank you for this great review! It is so good to see that you are happy with blowdry and are feeling glamorous! We look forward to seeing you again soon - SiĆ¢n - Front of House Team
I love my hair today .feeling special
Hi Glenys, thank you for this great review! It is so good to see that you are loving your hair and feeling special! We hope everyone feels like this when they leave the salon. See you again soon! - SiĆ¢n - Front of House Team
Jen was a joy from start to finish. Wonderful customer service and relaxing experience
Hi Suzie, thank you for this fantastic review! It is so good to see that you enjoyed your experience in the salon with Jen, we hope everyone feels this way after coming to the salon! We would love to see you again soon - SiĆ¢n - Front of House Team
Not sure who my stylist was
Hello, thank you for taking the time to leave this review! I am so happy to see that you enjoyed your time in the salon, but would love to find out more about your visit. Please call 0151 345 6148 or send over an email to [email protected] as your feedback is very much appreciated. Thank you! - SiĆ¢n - Front of House Team
Callum is always good at listening to me and working out what I want- even when Iām not sure myself!
I was really happy with previous style- but knew that as it grew longer it didnāt feel quite like me- but now I feel happy and full of bounce because I love this short cut! Thank you !
Hi Emma, thank you for this great review! It is lovely to see that you and Callum worked together to achieve a style that you love! I am so glad that you enjoy your visits to the salon, and we look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Lovely salon and Jen was very professional
Hi Lesley, thank you for this lovely review! I am pleased to see that you enjoyed your visit to the salon and found your stylist Jen very professional. We hope to see you again soon! - SiĆ¢n - Front of House Team
Michael Franks sets the highest standards in hairdressing! I canāt recommend enough, Michael is a true professional who has kept my blonde hair well maintained & looking perfect for years now ā¦ truly the best salon
Hi Alexandra, thank you so much for this brilliant review! We are so pleased to see that you are happy with your hair by Michael and have been enjoying every one your visits over the years. We cant wait to see you again next time! - SiĆ¢n - Front of House Team
Jen was amazing abd super friendly, she helped me completely change my hairstyle from long to shorter, she has fantastic attention to detail and asked questions about it the whole way through to make sure I was happy
Hi William, thank you for this amazing review! We are so pleased to see that you enjoyed your time in the salon and that you are happy with your restyle by Jen! We hope to see you again soon - SiĆ¢n - Front of House Team
Lovely visit as always. Beautiful colour and cut my hair feels and looks fabulous
Hi Anne - Marie, thank you for this lovely review! I am so pleased to see that you are happy with your hair and that you enjoyed your time in the salon. See you next time!- SiĆ¢n - Front of House Team
Callum was brilliant in his suggestions for my new haircut and the finished style was fabulous
Hi Barbara, thanks you for this brilliant review! We are so pleased to see that you are happy with your haircut and pleased with the advice from Callum. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Excellent as always- thanks so much Anthony.
Hi Johnny, thank you for this excellent review! It is great to see that you were pleased with your cut and finish by Anthony. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
What a gorgeous girl, listened to me from start to finish. Did exactly what I asked for and made my hair look so sleek and bouncy. 100000% coming back!
Hi Amy, thank you for this 5* review! It is so good to see that you enjoyed your time in the salon with Chloe and that you are pleased with your hair results. We look forward to seeing you again soon! - SiĆ¢n - Front of House Team
Hair cut and styled just as I wanted. Really efficient but friendly service. Didnāt have to wait at all, overall great experience!
Hi Zainab, really great to see that you had a great experience while having your hair cut and styled. Creating a friendly but professional environment is something that is really important to us.
Michael -Creative Director
Incredible service! The staff were also lovely and my stylist Anthony was so easy to talk to and understood what I wanted. They made sure that I was comfortable with all the decisions being made and explained the reasoning behind every step which made me feel so reassured and confident in what they were doing. You can see their experience and knowledge really shine through. Would highly recommend and wouldnāt hesitate coming back!
Thank you so much for the review and recommendation Jennifer.
This is so great to read as it is exactly the experience we aim to deliver, feeling comfortable and informed is so important.
I will be sure to pass your lovely comments onto Anthony. We look forward to seeing you again.
Michael - Creative Director
Michael Franks salon is located on Strand Street Liverpool One.
A team of Colour Specialists, Hair Stylists, Make Up Artists, Hair Extensionists.