Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.
Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.
Read more...
Hair
Had a great experience getting my haircut here for the first time. Lovely salon environment and Leighton H was first class. Love my new hair, really good value too... thank you!
Hi Ayo
It is our aim to provide a great experience for our clients so it is a pleasure to read that we were able to do this for you. Your hair did look fantastic I'm so pleased that you love it. I will pass on your thanks to Leighton.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Very happy with the hair treatment , haircut and hair styling done by Callum.
Hi Susan,
Fantastic to read that you are happy with the results of your treatment, cut and styling. I will pass on your comments to Callum.
Thank you for taking the time to leave your review and 5* rating.
Myself and the team hope to welcome you back soon
Antony - Business Manager
Absolutely gorgeous colour by Leighton! I absolutely love it and can't wait for next time
Hi Julia,
I am so pleased you are happy with your new gorgeous hair colour and cut. We want you to leave loving your hair, so thank you for letting us know.
We cant wait to welcome you back.
Antony - Business Manager
Excellent service. Michael is lovely and I'm pleased with the results as always.
Hi Jennifer,
Thank you for taking the time to leave your review. It is massively appreciated.
It is so important that you consistently receive excellent service so it is fantastic to read that you are again happy with the results of your colour and cut.
We look forward to seeing you soon.
Antony - Business Manager
Love my hair cut and the staff are all super friendly and nice.
Thank you for my hair style Thomas
Hi Laura
Thank you for taking the time to leave your review and fantastic 5 star rating.
It is a delight to read that all the team were super friendly as this is exactly how we want to be to all our clients.
I will pass on your thanks to Thomas. I hope you are loving your hair.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Excellent service, friendly and welcoming staff, fantastic value and great music.
Hi Patrick,
I'm pleased to read that you received excellent service while with us in salon. We always aim to provide a relaxed friendly atmosphere so it is great hat you experienced this. I'm glad you enjoyed the choice of music!!
We look forward to seeing you again soon.
Antony - Business Manager
Fab haircut and blow dry. Lovely staff. Thank you ?
Hi Yasmin,
Thank you for taking the time to leave your review an rating.
It is a pleasure to read that you had a great cut and blow dry. We always want to provide a warm friendly atmosphere in salon so it it fabulous that this is what you experienced.
Myself and the team hope to welcome you back soon
Antony - Business Manager
Fab haircut! Just what I wanted!
Hi Helen,
Fantastic to read that you got just what you wanted. It is so important to listen to what you want and translate that into your cut.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Love my new haircut by Sian. Really friendly and attentive to what I wanted.
Hi Lisa,
I am so pleased that you are happy with your Fabulous new haircut. It is so important to us to really listen to what you want from your cut and give you exactly what you want.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Apologises if if have my stylists name wrong. My sister & I Was treated to a blow dry by my niece while visiting Liverpool from Essex. Stylists were very welcoming. I was very impressed by the towels used and forgot to speak to the stylist about these. I have difficult frizzy dry hair but the final result was amazing receiving great compliments from my husband?. This hairdressers is situated close to the Crowne Plaza hotel which was ideal for us. Service was efficient, on time and professional
Hi Lindsey,
I hope you have had a fantastic time in Liverpool.
What a lovely treat to have your hair blow dried and styled. I am so pleased that the results were amazing. It is always an amazing feeling to receive compliments, especially from loved ones.
We use a biodegradable towels in our salons this ensures hygiene as it takes away the risk of cross contamination between clients and it also has a positive environmental impact.
Thank you for taking the time to leave your review and we hope to see you again if you visit Liverpool.
Antony - Business Manager
I came in looking for an overhaul for my outdated style and colour and Leighton has literally transformed my hair from a wall of poor conditioned blonde with six inches of roots, to a sophisticated and interesting colour and a beautiful ‘lob’ - he even wanded it into a soft wave which I am now obsessed with! Booked my next appointment immediately- can’t wait to come back. He is a genius :)
Hi Karen
I am so pleased that you are so happy with your hair transformation. Your hair did look fantastic when you left. I will pass on your comments to Leighton he will be delighted.
Thank you for taking the time to leave your review and we look forward to welcoming you back. Antony - Business Manager
Lovely staff, good atmosphere! Never a bad trim
Hi Rosalia,
We always aim to provide a good atmosphere in salon so I am pleased that this was your experience.
Consistency is so important to us, so you never having a bad trim is fantastic.
Thank you for taking time to leave your review and we look forward to seeing you again soon.
Antony - Business Manager
Amazing first visit to MF, Love my new haircut by Leighton!
Hi Nina
Thank you for choosing us for your Haircut. It is a delight to read that you had an amazing experience with us and you love your haircut. I will pass on your comments to Leighton.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Really lovely appointment which left me feeling great for a night out
Hi Christina
It is a pleasure to read that you had such a lovely appointment. I hope you had a fantastic night out! We hope to see you again in the future.
Antony - Business Manager
2nd time being at Michael franks, and I couldn’t recommend enough. Sian was so lovely & friendly. Made to feel at home & at ease. She gave me exactly what I asked for - had to book my next appointment straight away. Antony was also very friendly on reception. Great team.
Hi Fiona
Being recommended by clients is such a huge compliment so I thank you for that.
We always want our clients to feel comfortable and at ease whist with us, so we aim to create a friendly welcoming environment. I am so pleased that you experienced this.
I am also delighted that Sian gave you exactly what you asked for it is so important that we listen and you leave happy.
We look forward to seeing you next month.
Antony - Business Manager
Lovely stylist. Took time to find out exactly what I needed in a supportive way. Explained the products, gave me a relaxing scalp massage and the drink of cucumber water made my visit almost like a spa experience. My biggest concerns were hair thinning and a dry scalp and the way Leighton cut and styled my hair has made such a difference. Thank you so much
Hi Amanda.
Your review is such a delight to read. It is of huge importance for our stylists to discover what it is you want from your hair cut, and to then create this during the service. I am pleased that your biggest concerns regarding your hair were addressed and accounted for within the finished cut and style.
It is great to read hat you enjoyed your cucumber water and that you had a good experience with us. I will pass on your thanks to Leighton.
We hope to welcome you back soon.
Antony - Business Manager
Really lovely haircut, exactly the length I wanted and my hair feels so much nicer, thank you
Very good covid safety measured in place, best I’ve seen so far
Hi Emily.
Fabulous to read that you received exactly what you wanted from your hair cut and your hair is feeling much nicer after your service. I will pass on your thanks.
It is of great importance for us to ensure the safety of both our clients and team. With this in mind we decided to maintain our Covid safety measures to ensure everyone in salon is kept as safe as possible.
We hope to welcome you back soon
Antony - Business Manager
Fabulous
Hi Zoe
Thank you for taking the time to leave your review and 5 star rating.
I am delighted that you were happy with your makeup and blow dry. I will pass on your comment to Sian.
Myself and the team hope to welcome you back again soon.
Antony - Business Manager
I am more than happy to review my appointment today with Michael. The brief was met with precision and the attention to detail has not been met in any other salon I’ve attempted since moving here four years ago. On top of that, Michael was approachable, kind, conversational and respectful. I felt safe in his skilful hands and highly recommend!
Hi Rachel
What a pleasure it is to read this review.
I am delighted that you left with your brief being met and that you felt safe and comfortable that you were getting exactly what you wanted due to the precision and detail Michael takes in his work.
Thank you for your recommendation it is a huge compliment.
We look forward to seeing you again soon.
Antony - Business Manager
Callum is great and will advise you on what is good for your hair.. I had a cut from him and my work colleagues asked did I change my hairdresser because the cut was so nice I then went back for colour and the colour is great just what I wanted and I love it… I have booked my next appointment with him really impressed
Hi Denise.
I'm so pleased that you are loving both your cut and colour. Its always great to receive compliments from your colleagues.
I love reading that we were able to provide exactly what you wanted.
Thank you for leaving your review and we look forward to seeing you again soon.
Antony - Business Manager
Micheal is an amazing stylist, always gets the style spot on everytime, if you haven't been here before then i strongly advise you get yourself booked in, always walk out of there smiling ?
Hi Anthony
Thank you for your kind words and recommendation. It is a delight to read that we consistently get your style spot on. To read you always leave smiling is such an amazing compliment.
Thank you for taking the time to leave your review.
Antony - Business Manager
Had my hair and makeup done by Sian and was so happy with it! Will definitely be booking in again!
Hi Jo
Thank you for taking the time to leave your review and 5 star rating.
Your hair and makeup looked amazing and I hope you had a great night.
Myself and the team look forward to welcoming you back.
Antony - Business Manager
Was very happy with the location
Staff were very friendly..
Liked the atmosphere in salon
Hi Roxy
It is so pleasing that you were happy with the salon. We always aim to provide a relaxing and friendly environment for our clients.
I hope you had a fantastic time in Liverpool.
We look forward to welcoming you back later on in the year.
Antony - Business Manager
After a disastrous experience at another salon, I was a little nervous to get my hair done at a salon. My fears were put at ease when Michael expertly brought back health and beauty to my hair. I love that he cares enough for his clients. It was an absolute pleasure to have my hair done by someone who is a master and also enjoys what he does!
Hi Paola,
I am delighted that we were able to ease your nerves and have provided you with confidence to come back into a salon for your cut and colour. Our clients mean everything to us so this feedback encompasses everything we want to achieve.
I'm so pleased you are loving your balayage and cut.
Myself and the team hope to welcome you back into salon soon.
Antony - Business Manager
It was fabulous my jobs been quite stressful since I started it in May and Michael gave me a fabulous head massage and the haircut I’ve always wanted I didn’t get to bed till 4am on Saturday night I was so relaxed after my cut and blow dry needed my night out though thanks ?
Hi Nikki.
Your review is so fantastic to read. I am delighted that we were able to provide a bit of relaxation and relief to your stressful day to day, and gave you the haircut you have always wanted.
It is so important that we really listen during your consultation and translate your vision into your cut.
I hope you had an amazing night out and we look forward to welcoming you back again soon.
Antony - Business Manager
It was my first time at Micheal Franks and it was great. Micheal was very nice, cut my hair exactly how I imagined/wanted. Nice atmosphere, everything went as planned didnt wait or didn’t leave later then supposed to.
Hi Cansu
It was lovely to have you in salon and I am so pleased that your first experience with us was so positive. It is massively important to us to listen to what you want from your service and translate that into your cut.
Thank you for taking the time to leave your review and we hope to welcome you back soon.
Antony - Business Manager
Brilliant smcustomer service - found me an appt at short notice and were really quick so I could squeeze it into my lunch break. Ready to head out to an evening event straight from the office now
Hi Clare.
Thank you for your amazing review. We will always strive to find you an appointment where possible and customer experience is so important to us so it is a delight to read that you received great service.
I hope you had a fantastic time at your event.
Antony - Business Manager
Love my cut from Callum, best my hair has looked in a long time! Gave me exactly what I wanted.
HI Eavan,
Thank you for taking the time to leave your review. It is fantastic to read that you are loving your cut and it is the best it has looked in a long time. We always ensure we listen to exactly what you want and then translate this into your service.
Myself and the team hope to welcome you back soon.
Antony - Business Manager
Very easy to book online appointment. I had a reminder phone call the day before. Very pleasant staff made you feel welcome. Leighton cut and blow dryer my hair beautifully and was very friendly. Definitely go again next time I’m home in Liverpool.
Hi Janet
It's great to hear that we made you feel welcome during your visit. This is exactly the way we want you to feel. It is a pleasure to read that you are happy with the results of your cut and blow dry. We hope to see you next time you visit.
Antony - Business Manager
Excellent, styled hair exactly how I wanted it.
Hi Alex
Wow! Your best ever hair appointment, what a compliment.
We always want our clients to leave with exactly what they want so communication is so import to us during the service.
We look forward to seeing you again soon.
Antony - Business Manager
Fabulous treatment. I went to get a hair straightening done- Michael explained the treatment very well so that I knew the various steps and how the final look would be.
I was very happy following the treatment.
Great ambience in the salon too.... even on a busy day, you feel like you are receiving a luxurious treatment
Hi Oshin,
It is so important to us to ensure you are aware of each step of the service you are receiving in salon to allow you to understand what the final look will be. I'm delighted that you ae happy with the results of the straightening treatment.
I loved reading your comment about the ambiance of the salon. This is exactly what we want to achieve in how our guests feel. It should be a luxurious treat visiting the salon so I'm so pleased you felt this way.
We hope to see you again in the future.
Antony Business Manager
Fabulous hair do and great chat!
Hi Jennifer,
Great to hear you left salon with a fabulous hair do and had a good connection with your stylist.
Thank you for taking time to leave your review and we hope to see you soon.
Antony - Business Manager
Really pleased with hair cut Leighton was really friendly and listened to and delivered what I wanted
Hi Ruth
Thank you for taking the time to leave your review.
I hope you are loving your hair! It is fantastic that you were so pleased with the result. It is so important to us to really listen and you leave with exactly what you want.
We hope to see you again soon. Antony - Business Manager
Hair stylist was very attentive and helpful. Had a really lovely haircut and she made sure I was happy with the results. Highly recommend and will definitely rebook for my next haircut!
Hi Amina
I'm so pleased that you are loving your haircut and had a great experience in salon. There is no greater compliment than being recommended by our clients, so I thank you for this.
Myself and the team look forward to welcoming you back soon.
Antony - Business Manager
Wouldn't let anyone else cut my hair now took me long enough to find him he never fails to do what I ask for and better .Gives great advise on colour to and to top it off he's such a nice person
Hi Kathy,
What an amazing review to read!! Consistency in your services is so important to us and to exceed expectations is fantastic.
We agree in salon, Michael is such a nice person.
Thank you for taking the time to write your review and we look forward to seeing you soon.
Antony - Business Manager
Decided to go with a new colour following advice from Leighton. I couldn't be happier with my hair and have booked in again for 6 weeks time.
Hi Lisa
Fantastic to read that you were so happy with your new hair colour. Our stylists will always be on hand to provide advice.
We look forward to seeing you in six weeks.
Antony - Business Manager
Brilliant - Chellsi was extremely helpful, knowledgeable and did an amazing job on my very out of condition broken hair! I left feeling fabulous - what more could you ask for!
Hi Tracy,
I'm so pleased to read that you love your hair and left the salon feeling fabulous. It is a great feeling!!!
I hope you had a fantastic time in Liverpool and we hope to see you again.
Antony - Business Manager
Chelsea was so lovely, she talked me through everything and the result was exactly what I’d asked for. Really professional and an excellent hairdresser!
Hi Kira
Thank you for taking the time to leave your review and ratings.
We believe it is really important to listen to, and understand what you want from your service. Then translate that into the finished result. It is also important to us to explain the process as we go along so I am pleased to read that you experienced this.
Myself and the team hope to see you again soon.
Antony - Business manager
High quality hair cut and experience
Hi Michael,
We strive to provide a memorable client experience so it is fantastic to read that we have managed to achieve this for you. It is also pleasing that the quality of your cut was high.
Thank you for taking the time to leave your review and we hope to see you again soon.
Antony - Business Manager
Michael is the benchmark to judge all other colourists by! Perfect yet again and now I have been visiting the salon for more than a year, the improved condition of my hair is noticeable. Always covid-safe too.
Hi Jenna
It is fantastic to read that you receive a consistently perfect service every time you visit the salon from Michael. It is so important to us that we manage to maintain this expectation. It is also pleasing to read that you have a noticeable change in the condition of your hair.
Safety of our clients and team is of huge importance that is why we made the decision to continue our high level of precautions in relation to Covid 19. I'm so pleased that this makes you feel safer when visiting us.
We look forward to welcoming you back soon.
Antony - Business Manager
Callum was incredibly welcoming, listened to my expectations and gave me valuable input based on what I had said and his own expertise. He made sure to keep me informed on everything he was doing so I wasn't confused at any point, and took special care to wash, cut, dry and style my hair beautifully. My only critique would be to drape a longer plastic covering over the front of the customer just so they don't get hair sticking to their clothes later. But honestly, it was a great experience overall.
She done my hair and my mums hair and we love it thanks chellsi R hope to see u again soon from Lola bunny
Hi Lola,
Thank you for taking the time to leave your review.
It an absolute pleasure to read that you and your mum loved your hair. I will pass on your thanks to Chellsi.
Myself and the team would love to welcome you back soon.
Antony - Business Manager
My hair is absolutely fabulous, stylist so attentive and professional definitely recommend him
Hi Lisa
Thank you for taking the time to leave your review and ratings.
I'm delighted that your hair is absolutely fabulous and you had a great experience at Michael Franks.
We look forward to welcoming you back into salon soon.
Antony - Business Manager
I asked Sian to glam me up and she did just that :)
Hi Janice.
There is no better feeling than feeling glam. It is fantastic to read that Sian was able to do this for you.
Thank you for taking the time to leave your review.
Antony - Business Manager
Kate was so lovely and made so much effort to give me exactly what I wanted. She took her time to make it perfect, best experience I’ve had at a hairdressers and will definitely be back!
Hi Rebekah,
Your review is such a pleasure to read. I'm delighted that Kate created the best experience you have had at a hairdressers. What a compliment!
Enjoy your fabulous haircut and we look forward to welcoming you back to Michael Franks.
Antony - Business Manager.
Fantastic cut and blow highly recommended
Hi Jayne,
Its fabulous to read that you are so happy with your cut and blow dry. Thank you for highly recommending us and thank you for taking the time to leave your review and ratings.
Antony - Business Manager.
We had done 3 make up and blow out. My hair and make up looked absolutely amazing and hold up quite long ! My boyfriend looked like a model after the make up and his mum also loved her look. Absolutely reccomend !
Hi Monika,
Thank you for your review. I will pass on your amazing comments to Sian.
I am so pleased you loved the results of your make-up and blow dry. You all looked amazing!
I cant wait to see the photographs.
We hope to see you again soon.
Antony - Business Manager.
As always very pleased with my haircut and pleased with Kate and her lovely professional attitude to my visit
Hi Susan
I love that we are able to provide a consistent experience for you and you always leave happy with your haircut.
I will pass on your amazing comments to Kate.
It was a pleasure to meet you and we look forward to welcoming you back soon.
Antony - Business Manager.
Got a very nice cut from Kate. She checked with me on the length and style the whole time. Felt very comfortable and assured even when the cut was out of my comfort zone. Did a great job!
Hi Joanalee
I am so pleased to read that you are happy with your haircut.
It is fantastic to read that Kate was able to put you at ease during your time with us. I completely understand that sometimes we can feel out of our comfort zone.
Thank you for taking the time to leave your review and we hope to see you soon.
Antony - Business Manager
Excellent, as always
Hi June
Thank you for leaving your review and fantastic 5 star rating.
It is a pleasure to read that you always receive an excellent service when visiting Michael Franks. Ensuring you leave happy each time you visit is so important.
We look forward to seeing you again soon.
Antony - Business Manager
Michael Franks salon is located on Strand Street Liverpool One. Our team of Colour Specilists, Hair Stylists, Make Up Artists, Hair Extensionists and HD brow Stylists are availible 7 days a week.