Jo & Cass Hair & Beauty Preston, Lancashire

I had an appointment with Shaun Frew on Tuesday 20 June 2023. He had the unenviable task of transforming my bleached, straw-like hair and getting rid of my very dark roots.
He took such great care to ensure the results were perfect and he has done an amazing job. I am delighted with my new look and have had so many compliments.
Thank you Shaun F. xx

Always happy

Emily was great, she listened, to me, made suggestions accordingly end result is great

Emily is a natural hairdresser and always makes me feel welcome. She asks what I want and I always leave feeling fresh.

Was looked after from steeping in the door Great service

Great cut and experience as always!

Thanks to the advice of Victoria the conditions of my hair has improved so much since I’ve been having my roots treatments and dying done at Jo and Cass Preston. I love my hair so much more now ? and I can’t thank you enough Xx

Always a great experience, Vickie is fantastic, everyone is lovely.

Victoria did a brilliant cut and blow dry, really pleased to be back.

Very well done though there were some hiccups in the beginning

Friendly, experienced, stylist, lovely relaxing experience.

A pleasant experience managing the alterations well

From booking in to coming out it was an enjoyable experience yet again. The young lady who washed my hair was sociable and very polite and Victoria styled my hair just the way I like it. Thankyou.

At the end the lady appeared annoyed that I asked for loose curls/waves which I asked for at the beginning saying it was Eid and I’d come from Manchester so I wanted a nice finish at the end for the celebration. At the beginning lady blow dried my hair into a blow dry style without loose curls.

I was looking forward to my cut as it had been 8 months since I had one, unfortunately it wasn’t what I had expected. I was told that she was one of the managers and highly experienced staff so I had high expectations coming in.

Katie is so amazing and so thorough- takes her time and really is amazing as colour I wouldn’t go anywhere else now! Amazing salon and everyone so police and friendly! Many thanks Jo and cass.

Very pleased with my hair cut hannah took her time and was very happy with cut snd style.

Thank you so much for everything you do – you're a truly talented stylist and I always enjoy my appointments. Briitany not only does my hair but also my daughters and we always leave looking amazing. Britannia always advises of what suits us and what doesn’t … fabulous hairdresser with a lovely personality. We have now been going for a few years and will continue

Fabulous as always

Lucy was my stylist and she did a fantastic job she was so friendly and kind. Thanks Lucy

Excellent service from walking in the door

Sean is always professional, polite and informative about products.

I have been coming to Jo & Cass and Katie for many years. You are always make to feel special and the staff are so attentive. Not only this but Katie just takes all my hair style ideas/changes and makes them work for me. She gives great advice on styling and maintenance. Always a treat getting a haircut at Jo & Cass

Regular customer of Brits - always amazing! Always come away with refreshed and healthy looking hair - and exactly what I’ve asked for. Always a pleasure

Great service as usual.

I went into the salon feeling in need of oomph
and came out feeling a million dollars.
Just brilliant!!

Usual high standard. Very pleased.

Great service from stepping on the door

I have very fine hair and Emily is one of the few hairdressers I have come across that cuts and styles it very well.

I love my experience every time I come to the salon! Dan is amazing and puts up with my huge amount of hair! He's always very organised and prepared...and let's me fall asleep if I need to! Thank you always :)

Beautiful salon and great staff.
Shaun is so professional and friendly and always makes the condition of my hair his priority.
Shaun gives the best advice regarding products to help my hair stay in the best condition. My hair has never been in a better condition and the colour and cut advice is perfect.
Highly recommend, there’s no other salon that has the care, expertise and knowledge.

Excellent service Very friendly staff and I always look forward to having my hair done.Lots of lovely drinks and magazines in addition to head massage; very relaxing afternoon and looking forward to my next visit.

Hi, Amie was professional as always, she’s very personable and welcoming. We always discuss my needs and what I’m expecting from my appointment. She explains what she’s doing and why. She always asks if I’m comfortable or if I want a drink etc too. I’d also like to mention that Mark is lovely and always makes me feel welcome and has a chat with me and a giggle. Overall I’m very happy with my experiences at the salon. Thanks again x

Always an Excellent experience, Friendly helpful team, Good front of house, superb stylist . I travel an hour to have my hair done would not go anywhere else. Highly recommended

Victoria is brilliant, in all aspects.

Amazing as always

Only thing I can say
“Fabulous “
Friendly
Professional
Love my hair/style as normal,Victoria purely a miracle worker ??

I paid over £200 for my hair! And it’s the worst it’s ever looked. My roots haven’t been done properly and it doesn’t look clean & fresh, the colour is a trashy blonde & it’s really not what I asked for. When I put my hair up it looks awful as all you can see is dark roots, for the money not impressed & sadly stuck with it now :-(

Shaun as attentive and friendly as usual. Mark on reception always willing to help with appointments. First class service all round.

Great cut and thoroughly enjoyable experience

My hair always looks fabulous after being with Amie, really happy with the colour and service, it’s a lovely salon that makes the experience feel special like a real pamper.

Great service from all the team but especially Shaun, friendly and great cut and colour.

As ever, Mark was excellent on reception and guided me through to the salon, promptly returning with a white wine. I’m one of those people who can say the least amount to get by during appointment after appointment, then suddenly decides to want to talk and Shaun deals with whatever mood I might be in, whilst providing me with a consistently professional service.

It’s always a pleasure to have my hair cut here, there’s never any issues and I can be in and out in no time at all. Highly recommended!

Shaun has been cutting my hair for a few years now and he always does a stellar job! I honestly wouldn't go to anyone else. The staff are always friendly and Mark is great on the front! Defientely reccomend :)

Very friendly, professional, knowledgeable. Lovely cut . Thank you.

Always friendly with great style advice

I came in feeling a bit bedraggled and left feeling amazing. Sean did a fantastic job with my colour and cut. Been coming to Jo & Cass for years and would definitely recommend.

It was okay. I think everyone at the salon seemed drained from work and it wasn’t really a lively mood. Also because I was a male I feel Victoria was hesitant in what to say, I felt awkward at times. Honestly, for the price I paid, I don’t think I would return. The person at the desk seemed lifeless too.

I adore my monthly colour experience- I walk in feeling rubbish and walk out feeling fabulous and strut my way back to my car☺️

Holly looked after me and gave me a great bouncy blow dry

Everything great from the welcome through the door to the cut and Colour.
Katie did a great job and took on board what I wanted. Won't go any where else. Been using your salon for years.