Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.88
1,738 verified reviews
Service
Value
Result
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Atmosphere
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Cut and blow dry

Sally
1st Aug 2025
5.0

Vicky was as lovely as always.

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Wonderful hair

Sarah
1st Aug 2025
5.0
Appointment verified by Shortcuts Software

Excellent advice from Danielle as usual. She gets to know your hair and blends in roots expertly and advised threading extra blond through the front for a natural look. My hair looked amazing! Danielle makes your hair look the very best it can and is so kind and friendly. It was lovely to see Bradley who always remembers who you are and the reception staff who are very welcoming. The whole team make you feel like family. Can thoroughly recommend!

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Hair with Paige

Karen Riley
1st Aug 2025
5.0
Appointment verified by Shortcuts Software

I love coming and having my hair done with Paige, it's a great experience.She is fabulous at her job and has a vast amount of knowledge.I always love my hair when she has done it 🄰🄰

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Beauty at Jo and Cass Salon

Clare
1st Aug 2025
5.0
Appointment verified by Shortcuts Software

Great experience at the salon Chelene is amazing

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Liam is a curly haired girls angel

Zakia Jabeen
30th Jul 2025
5.0
Appointment verified by Shortcuts Software

Loved Liam, he knew exactly what I was going for and gave me the best curly cut I've ever had!

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Jo and Cass Lancaster

Deborah Peppert
29th Jul 2025
5.0
Appointment verified by Shortcuts Software

Colour regrowth and finish. Danielle was fantastic, really friendly and did a good job. I had my son with me, and Danielle managed to organise a cut for him too with the barbers whilst I was waiting for my colour to set.

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Disappointed with the brasiness

S
28th Jul 2025
2.5
Appointment verified by Shortcuts Software

I had balayage foils and was disappointed that they were quite brassy. I mentioned this after styling and I could see the result properly but since they were closing up, the advice was to go back for a toner or buy a semi permanent box dye at home. Bit galling when you’ve spent over Ā£100 having it professionally coloured.

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Disappointed

Jayne Park
28th Jul 2025
4.0
Appointment verified by Shortcuts Software

Zero conversation, complained about reception not booking enough time out.
After well over 20 years salon experiences this was not the best !!

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Super hair

Debbie Allan
25th Jul 2025
4.5
Appointment verified by Shortcuts Software

My whole experience was excellent Hannah is great and the coffee is good too

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Value
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Highlights and lowlights

Lesley Metcalfe
25th Jul 2025
5.0
Appointment verified by Shortcuts Software

Absolutely beautiful hair as always. I'm thrilled with it

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Value
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Wonderful service from Erin

Jen Pardoe
25th Jul 2025
5.0
Appointment verified by Shortcuts Software

Erin really took time on my daughter’s haircut. She was very attentive and patient.

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Value
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Great experience

Catherine
25th Jul 2025
5.0
Appointment verified by Shortcuts Software

Eryn was great she did mine and my daughters hair thorough consultation for both of us and perfect cuts by the end, she was friendly and made it a lovely experience.

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Value
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Very good experience

Sue clancy
24th Jul 2025
5.0
Appointment verified by Shortcuts Software

I really enjoyed my hair dressing with Issi.
She was lovely to talk to with a very nice manner.
She is also a very good stylist, she seemed very intuitive and gave me a good trim and fringe cut as well as a lovely hair wash and massage. I would highly recommend Issi to anyone.

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Great service

Sue Clancy
24th Jul 2025
5.0
Appointment verified by Shortcuts Software

I really like the hairdresser I saw. Her name was Isai and she was friendly and chatty.
My hair style was just a trim and fringe cut bet she seemed like a very competent stylist.

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Another great experience

Shelan
22nd Jul 2025
5.0
Appointment verified by Shortcuts Software

Today we had a colour and blow dry with Liam. All staff were professional and polite making the whole jo and cass experience so enjoyable. Liam is an absolute gem if always highly recommend!

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Value
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Best hair dresser in town

Amy Warburton
20th Jul 2025
5.0
Appointment verified by Shortcuts Software

I’ve been coming to haley for over 15 years! Always brilliant! The most beautiful colour and cut

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Relaxing

Ally
20th Jul 2025
5.0

Thanks as always to Matthew for a relaxing experience and my hair looks just as I’d hoped.

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A great experience

Annabelle Cottam
19th Jul 2025
4.5
Appointment verified by Shortcuts Software

After feeling that I had lost control over my hair Holly B listened to my concerns, suggested what to do and regularly checked if I was happy.

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Value
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Matthew Snelling

Steven Moorhouse
19th Jul 2025
5.0
Appointment verified by Shortcuts Software

Superb

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Value
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Cut and blow-dry with David Cross.

Jennifer Leach
18th Jul 2025
4.5
Appointment verified by Shortcuts Software

Excellent, as usual.

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Value
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Shear Bliss

Sheila Doldon
18th Jul 2025
5.0

As soon as I walked through the door the experience begins ! At reception I was greated like a long lost friend they couldn’t do enough for me. Hot drink of my choice while I waited for Rachel. Rachel came and greated me with a big smile and we discussed what I wanted today. We chatted and laughed and finally I was shown the finished result- gorgeous , just what I wanted! Rachel has been doing my hair for over 20 years she is a gem! ā­ļø

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Value
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Colour and cut

Anna Krauss
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

I had a very pleasant experience

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Value
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Danielle cut and highlights

Rachel
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

10/10
Outstanding colourist and hairdresser plus she's a lovely professional. Lucky to have her.

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The very best!!!

Riding Diane
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

The best hair stylist in town!! Thankyou Graham šŸ‘ Fab colour also from Erin xx

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Value
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Danielle cut and highlights

Rachel
15th Jul 2025
5.0
Appointment verified by Shortcuts Software

10/10
Outstanding colourist and hairdresser plus she's a lovely professional. Lucky to have her.

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Value
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Excellent as always

Deborah Pike
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

Excellent from Paige colour and cut fab .All staff great !

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Value
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Hollie is AMAZING

Lauren
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

I'm so glad I have been asked to leave a review. I recently visited with my daughter (7) for a birthday blow dry. I was so impressed I booked in myself with travelling quite a distance before.

The salon, service, ladies are all so welcoming. Hollie then came to greet me, talked me through everything and has done the most incredible job of my hair- I love it and truly felt as though I have made a friend for life.

Can't wait to return again in a few weeks time. THANKYOU x

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Wonderful cut by Hannah

Sara Wasson
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

As always, Hannah is such a fantastic hair stylist. I am so glad she is here !

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Value
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Simpson

Sue
10th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always a pleasant and relaxing experience at Jo and Cass. Samantha always takes the time to get the exact result that I want. Everyone is super friendly and it’s always great value.

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Great refurb

Sally Charlton
8th Jul 2025
5.0
Appointment verified by Shortcuts Software

Congratulations and thank you for refurbishing the chairs in the hair washing area. I have never felt so comfortable at a back washing basin! Normally I really struggle with them as they were always really uncomfy and I’d gave neck pain for days afterwards. Not this time! Much better! Thank you

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Great experience

Nicole
8th Jul 2025
5.0
Appointment verified by Shortcuts Software

I enjoyed my visit. Everything seemed very clean, organised and the staff worked together like a well-oiled machine. I like that the lights are low in the hair washing room so that clients are not dazzled when their heads are back. Everything seems considered and careful. Lois cut my hair really well, advising when requested, but also listening to my requests.

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Value
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Great

Helen
5th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always more than happy with treatments by Chelene. Lovely relaxing environment.

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Value
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Hair experience

Anonymous
5th Jul 2025
5.0

Loved every second from the moment I walked in to leaving, Ellie is such an amazing. Stylist, I felt so confident in everything she had done can't wait to return

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Fantastic

Louise M Robinson
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always love my visits to JO AND CASS, Graham has been doing my hair for well over 20 yrs and would never go to anyone else. He knows what I like, knows my hair.
He's the best stylist ever in my opinion. The staff are all fabulous.

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Value
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Cut and curl

Paula James
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Very pleased with the results. Staff polite, friendly and cheerful

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Value
Result
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Bridal trial with Danielle

Shelan
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Wow my hair looked fabulous! I was unsure of a style and Danielle immediately got to work on creating an amazing look. Professional and creative Danielle was so understanding. I got so many compliments afterwards and feel excited for my big day. All the staff were so kind and professional I love coming here

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Ms

Sandra johnson
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always a pleasure to visit your salon and my wonderful stylist and can I say friend Paige. She’s amazing xx

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Value
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Brilliant

Amber
3rd Jul 2025
5.0
Appointment verified by Shortcuts Software

Amazing experience, professional, polite and lovely staff throughout appointment.

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Excellent, speedy service

Harriet
3rd Jul 2025
5.0
Appointment verified by Shortcuts Software

I only needed a trim and a quick consultation about my next big hair change. I agreed to keep the length to grow my hair out for a colour change and Samantha was excellent at suggesting tips and ideas.

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Value
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First time at the salon

Debbie Allan
30th Jun 2025
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

The whole experience was wonderful and Hannah is friendly and my hair wasn’t excellent

Service
Value
Result
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Atmosphere

Wash Cut and Blowdry

Jane stokes
29th Jun 2025
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

Lovely stylist..great re-shape whilst growing out a previous pixie cut

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Value
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Hair cut

Carole Bennett
27th Jun 2025
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David is brilliant. He always cuts my hair very well. He's great at remembering things about me and is very courteous.

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Value
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Atmosphere

Francesca

Francesca Beeson
27th Jun 2025
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

I always have a lovely experience whatever I am in Jo & Cass, Liam was very helpful & did a fabulous job as always. Thank you!

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Brilliant Service

Wendy Thompson
22nd Jun 2025
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I was late to my appointment as thought it was later than it actually was - Hannah managed to still fit me in and did her usual wonderful job at colouring and cutting my hair - she is so talented and such a lovely person

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Value
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Colour refresh

Margaret Owen
22nd Jun 2025
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

As always, Danielle took great care and did a great colour refresh.

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Value
Result
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Great as,on

Louise
21st Jun 2025
Team Member: DEANNA
5.0
Appointment verified by Shortcuts Software

Really listened to what I wanted and gave me a fab haircut

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Value
Result
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Danielle jo&cass Lancaster

Lily Mortimer
19th Jun 2025
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle always does my hair perfectly everytime, she’s a lovely hairdresser who always makes you feel comfortable and heard which is so important. She is always a joy to be around!

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Value
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Hair

Anonymous
19th Jun 2025
5.0

Mint as always been sing Mathew for a good few years

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Value
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cut and restyle

Anonymous
18th Jun 2025
Team Member: MOLLY
5.0

good experience

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Spa Pedicures

Joan Nixon
17th Jun 2025
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Excellent as usual from Chloe.

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