Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,452 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Feeling fabulous again

Sarah
6th Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Needed a change & Lyndsey listened carefully and made some great suggestions, colour & cut looks great!

Service
Value
Result
Cleanliness
Atmosphere

Excellent experience

Susan Atkinson
6th Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Excellent experience as always. Lyndsey always gives great advice when I am unsure of what to do with my hair. Coffee was piping hot which is appreciated.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic as usual

Carol Ann Hall
6th Nov 2022
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Fantastic experience as always having Molly cut and style my hair.

Service
Value
Result
Cleanliness
Atmosphere

Great service

Rachael
6th Nov 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Really friendly service and out my two children at ease having their hair cut. Helped make it a lovely experience. Thanks!

Service
Value
Result
Cleanliness
Atmosphere

Ms

Annie
6th Nov 2022
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I absolutely love my stylist, no one has been able to cut my hair style the way she does. I get stopped by people in the street all the time asking me where I have my hair cut. She is the best stylist I’ve ever had and I’m 57! Not only is she an amazing stylist, she is great company too. Win win!

Service
Value
Result
Cleanliness
Atmosphere

Wonderful

Yvonne Whiston
5th Nov 2022
5.0
Appointment verified by Shortcuts Software

Sharleen was very professional and welcoming. Can't wait for next session. Came out feeling refreshed and relaxed

Service
Value
Result
Cleanliness
Atmosphere

Happy day

Anonymous
5th Nov 2022
5.0

Stylist Graham brilliant best ever , don’t ever retire been with Graham for years ,really knows my hair

Service
Value
Result
Cleanliness
Atmosphere

My haircut

Anonymous
4th Nov 2022
5.0

Brilliant

Service
Value
Result
Cleanliness
Atmosphere

Very good

Karen palmer
4th Nov 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

She is a very good hairdresser. Also very friendly.

Service
Value
Result
Cleanliness
Atmosphere

Great salon

V Hartley
4th Nov 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Consistently great hair cut and colour. Can honestly say I’ve had the best cut and style here than any other hairdresser I’ve been to over the years.

Service
Value
Result
Cleanliness
Atmosphere

Haircut

MATT MACKAY
3rd Nov 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Amazing experience, very knowledgeable person and also has a great sense of humour.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Margaret Boulton
3rd Nov 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

I have been coming to Lyndsey for a long time now. She is a brilliant hairdresser and also a lovely person. Very friendly
I always look forward to coming to Jo,and Cass.

Service
Value
Result
Cleanliness
Atmosphere

Perfect perfect perfect

paula biddulph
2nd Nov 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I had not been in a salon for years as a friend has always done my hair so trying somewhere new can be quiet scary letting someone else loose who’s never done my hair before . My experience from walking in your salon to leaving well I couldn’t of asked for more I was so pleased with the end result and I will be back !!

Service
Value
Result
Cleanliness
Atmosphere

Ali is amazing

New Client
2nd Nov 2022
Team Member: ALY
5.0
Appointment verified by Shortcuts Software

I came into the salon today as a new client and was recommended Aly todo my hair. She’s the best hairdresser I’ve ever had, she made me feel a million dollars. She recommended new colours to me and gave me great advise about what products I should be using. I’ve never had a hairdresser mention a face shape before. I was blown away.

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Deborah Pike
2nd Nov 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

I've been coming to Jo & Cass for 21 years and every time it is a lovely, relaxing experience . Even to my annual glass of champagne at Christmas, everything is done to make you feel good & have a pleasurable experience. All staff are always happy and welcoming. Paige is amazing. I have full head highlights, she uses several colours and takes time & care always checking I'm happy with the result. The cut is always superb.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Liz sharples
2nd Nov 2022
Team Member: PAIGE
5.0

Excellent service, very professional but also friendly and thoughtful.

Service
Value
Result
Cleanliness
Atmosphere

Great first visit

Sally P
1st Nov 2022
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

I was delighted with my first appointment at Jo & Cass - will be booking again.

Service
Value
Result
Cleanliness
Atmosphere

Brilliant

Mandy
30th Oct 2022
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

After visiting this salon I always leave feeling a million dollars …..Liam is a brilliant stylist, it’s a great environment and a first class team

Service
Value
Result
Cleanliness
Atmosphere

Excellent service

Allan
30th Oct 2022
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Great service and great chat as well

Service
Value
Result
Cleanliness
Atmosphere

Bliss

Jayne
30th Oct 2022
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Fabulous as always. Colour by Hannah who is terrific then cut and blow with David, who always creates what I want without me knowing what that is. Would never go anywhere else. Salon gorgous, all staff lovely and I have the dream team ?

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Elizabeth Dick
30th Oct 2022
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

I have had another joyful experience having my hair appointment with Toyah and Graham. Jo & Cass is a wonderful salon, every client is treated like royalty and as always I left with a stunning hair cut and colour and felt like a million dollars! Wonderful x

Service
Value
Result
Cleanliness
Atmosphere

FAB AS ALWAYS

Sarah Weighell
29th Oct 2022
Team Member: DAVID
4.5
Appointment verified by Shortcuts Software

Had to do another review just to mention the lovely David! The hot seat was a wonderful experience again David, thanks so much for a great cut and as always chat, fabulously looked after as always x

Service
Value
Result
Cleanliness
Atmosphere

FAB AS ALWAYS

Sarah Weighell
29th Oct 2022
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Excellent as always, Danielle was fab as always, managed to change blue to red, she is an absolute star ? an extremely valuable member of staff, can't praise her enough ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Thanks darling !
Im going to refurbish the salon next year and ill try harder to kee it tidier ove yiu aleays graham x

A lovely treat

Marie Smith
27th Oct 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

I came in for a treat blow dry. Samantha always makes me feel & look so much better. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Cut & blow dry

Kath Bond
27th Oct 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Yesterday was my forst visit,From walking through the door your staff greeted me with a smile,,took me to reception and hung my coat up,,everyone was so relaxed and gave a warm welcome, the reclining chair and massager was amazing as was the head massage,, I was offered a drink and a magazine whilst Danielle cleared up after her last client,,the whole experience was great ,,I booked another appointment before leaving, thank you all so much,,your salon and staff are a credit to you

Service
Value
Result
Cleanliness
Atmosphere

Great service

Amanda Sinker
27th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Fantastic cut

Service
Value
Result
Cleanliness
Atmosphere

Review

Bridget Green
23rd Oct 2022
3.0
Appointment verified by Shortcuts Software

Very good
Very attentive
Explained every step of the way
Asked what I thought

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Thanks for your constructive review , could i dig a little further and ask about the 3 star results , where did we go wrong was it the cut the blowdry not exactly what yiu wantrd ??
With yiur help we can improve and get becky on more specific training, thanks so much again graham

Best experience

Anonymous
23rd Oct 2022
5.0

I had the best experience ever and enjoyed every moment

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Thanks so much

Amazing

Sharyn
22nd Oct 2022
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

As always - superb service. Lovely colour and brilliant cut. Hannah is amazing and she is passionate about what she does xox

Service
Value
Result
Cleanliness
Atmosphere

leg wax

fiona potter
22nd Oct 2022
Team Member: ALY
5.0
Appointment verified by Shortcuts Software

clean premises. efficient and friendly therapist. excellent treatment

Service
Value
Result
Cleanliness
Atmosphere

Absolutely fabulous

Barbara Avis
21st Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always thoughtful about how I'm managing my hair, has always ideas about how best to work with my hair and makes me feel a million dollars

Service
Value
Result
Cleanliness
Atmosphere

Looking forward to the next time.

Margaret Backhouse
21st Oct 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

An enjoyable experience as always. Paige is lovely to chat to as well as colouring and cutting my difficult fine hair well.

Service
Value
Result
Cleanliness
Atmosphere

Girls cut and blows

Suzanne Parkinson
20th Oct 2022
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Excellent service, girls really enjoyed the experience and hair looked fantastic.

Will definitely be back and book Samantha again.

Service
Value
Result
Cleanliness
Atmosphere

Jo n Cass Lancaster

Maria Partington
20th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

Simply the best

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Diane
20th Oct 2022
Team Member: LUCY
5.0
Appointment verified by Shortcuts Software

Lucy has been cutting my hair since 2017. I have always found her professional and Lucy knows how I like my hair to look.

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Thank you so much we all really appreciate this great review and we look forever to looking after you again kindest regards graham

Mrs

Margaret Backhouse
19th Oct 2022
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

She is lovely as well as a good stylist, I’m an ex hair stylist with very difficult fine hair only a few stylists over the years have been able to give me a good cut .I appreciate her very much,

Service
Value
Result
Cleanliness
Atmosphere

Felt a million dollars

Lesley metcalfe
19th Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Absolutely beautiful

Service
Value
Result
Cleanliness
Atmosphere

Over the moon with my semi perm colour

Heather
16th Oct 2022
Team Member: HOLLY
5.0
Appointment verified by Shortcuts Software

This was the first time Holly B did my hair and I’ll certainly be going back to her! She was very thorough and perfectness!

Service
Value
Result
Cleanliness
Atmosphere

Hair appointment at Jo & Cass

Janice Lamb
15th Oct 2022
Team Member: ELLIE
4.5
Appointment verified by Shortcuts Software

I always look forward to and enjoy having my hair done in the salon. I have been a customer for many years and appreciate the reliable, friendly service I receive.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Riding Diane
14th Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Great colour with Holly and cut with Graham! The best service every time- Thankyou x

Service
Value
Result
Cleanliness
Atmosphere

Hair

Isobel
14th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Love my hair, as usual Lyndsey does a great job.

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Karen Cross
13th Oct 2022
Team Member: LYNDSEY
5.0

Fantastic cut as always but also felt I’d had a lovely catch up with a friend!

Service
Value
Result
Cleanliness
Atmosphere

Hair colour at Jo and Cass

Sarah
13th Oct 2022
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle is an absolute joy, she makes you feel welcome and at ease. She’s knowledgable and skilful and offers helpful advice with colour. She makes my hair look lovely, I leave the salon feeling like I look my best. I always look forward to seeing Danielle.

Service
Value
Result
Cleanliness
Atmosphere

Mrs M

Alison Morris
12th Oct 2022
Team Member: LIAM
4.0
Appointment verified by Shortcuts Software

Fantastic as always. Brilliant stylist and colourist

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Thanks so much for the constructive review !
I intend to refurbish salon completely next year to make it shine but will try my hardest to keep it clean mean while

Excellent as ever

Nina quinn
12th Oct 2022
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

As a regular customer my hair is always done to the same high quality and holly is cheerful and friendly

Service
Value
Result
Cleanliness
Atmosphere

Fabulous colour and cut as always!

Natalie Miller
11th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

I always enjoy having my hair appointments at this salon with Koula, so much so I don’t (and wouldn’t) go anywhere else

Service
Value
Result
Cleanliness
Atmosphere
Response from Jo & Cass - Lancaster

Ah thanks so much we are very grateful to tou choosing jo and cass and hope to keep
On looking after you ,

A great experience

Carol Ann Hall
10th Oct 2022
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Another great haircut. Always a pleasure to get my hair cut at Jo and Cass with Molly who is a wonderful stylist.

Service
Value
Result
Cleanliness
Atmosphere

Fantastic

Anonymous
9th Oct 2022
5.0

Fabulous haircut as always

Service
Value
Result
Cleanliness
Atmosphere

Trusted salon

Dawn
9th Oct 2022
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Been going to Jo and Cass for several decades - Lyndsey is my trusted stylist.
Holly did a great job of putting my colours on and Lyndsey cuts it and makes it look amazing

Service
Value
Result
Cleanliness
Atmosphere

Colour, cut and blow dry

Romy Hinde
9th Oct 2022
Team Member: KOULA
5.0
Appointment verified by Shortcuts Software

Absolutely excellent!

Service
Value
Result
Cleanliness
Atmosphere