Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,456 verified reviews
Service
Value
Result
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Atmosphere
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Always lovely

Viv
18th Feb 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Always lovely to come to Jo and Cass. A therapy session as well as a hair ‘do’. All the staff looked after me well.. Holly did a super job, as always xxx

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Hair cut and restyled

Brenda Redpath
18th Feb 2023
5.0
Appointment verified by Shortcuts Software

I have always felt a million dollars when l have had my hair cut and styled with Graham. The .experience at Jo&Cass is always relaxed, happy , personal. and the experience makes you feel very special and the only person in the room . The standards are second to none. I have been coming toJo&Cass for 40 years and would never dream of going anywhere else as the standard here is unbeatable

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Half head highlights and salon manicure

Debbie Baxter
18th Feb 2023
Team Member: FAYE
5.0
Appointment verified by Shortcuts Software

I love coming to Faye, she offers advice on care and style as well as calmly and efficiently performing magic. I was passed to Ruby for nails who was also lovely. A young hairdresser washed my hair and she responded to my suggestions, about heat and pressure. Thankyou everyone concerned. All of you are assets to Jo and Cass.

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Great haircut

Cat
17th Feb 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Thanks Holly for a great haircut, I felt really looked after.

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Perfect ?

Anonymous
17th Feb 2023
5.0

Dan was fantastic she made me feel so welcome it was lovely to have her doing my hair thank you.

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Helen was fab!

Libby
16th Feb 2023
Team Member: HELEN
5.0

Helen was amazing! First time she has done my hair and I’m in love with it! Would definitely recommend her to others.

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Fabulous

Jane
16th Feb 2023
5.0

Chelene is an excellent beautician - she has healing hands! I love the way she is so sensitive to your need for quiet relaxation. She is gentle and efficient- and remembers all your details about skin type and sensitivity. I would thoroughly recommend her.

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Cut & blow dry

Anonymous
14th Feb 2023
5.0

Excellent services as usuall

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Styled by David

Anonymous
12th Feb 2023
Team Member: DAVID
5.0

As always David was professional and charming. He always creates a great look and never fails to make my hair look great.

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Fantastic Liam!

Alison Morris
11th Feb 2023
Team Member: LIAM
4.5
Appointment verified by Shortcuts Software

As always, fantastic hair created by Liam. Always knows exactly what’s needed.

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Value
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Colour

Natalie Green
11th Feb 2023
5.0
Appointment verified by Shortcuts Software

Erin was fantastic. She advised on the best colours for my hair to look natural and gave warmth.

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Tint and shimmers and cut

Yvonne Goodrick
10th Feb 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Delighted with my slightly shorter cut and lots of beautiful new shimmers, appointment flew by chatting with Hannah and she does the best wash and head massage- so relaxing ! Worth the travel ?

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Value
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Fabulous

Louise M Robinson
10th Feb 2023
5.0
Appointment verified by Shortcuts Software

Graham has been cutting my hair for years now, and I would never let anyone else cur my hair. He knows my hair now and always makes me feel a million dollars whenever I come to the salon.

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Perm

Anonymous
10th Feb 2023
4.5

Really good service, she advised on everything, She put me at ease straight away will definitely be back again

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Cut and dry

Sue Spencer
10th Feb 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Lyndsey is very professional and welcoming she instantly puts you at ease and is interested in the customers input or to do what she feels is right.
No time pressure or chatting to others it’s a on to one experience.
The lady who washed my hair was lovely and carried out a head massage which was lovely.
Would definitely recommend especially if you’re more elderly and nervous about going to a big salon..
Lyndsey was recommend by a staff member of Marks and Spencer’s who has been going to her for years (young person with lovely colour and style).

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Great appointment with Aly!

Anna Goddard
9th Feb 2023
Team Member: ALY
4.0
Appointment verified by Shortcuts Software

Aly was brilliant, as usual, she’s got my hair exactly right. Nothing too much trouble, good advice, and genuine care. She’s a gem

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Response from Jo & Cass - Lancaster

Thanks so much we are in the process of a refurb , we’ve had several firms in to quote and work should commence this year

Highlights

Margaret Boulton
9th Feb 2023
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Danielle was very friendly. Gave me good advice.

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Lovely as always

Kimberley Brocklebank
5th Feb 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Lovely as always, advised what was best for my hair and did a great job :)

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Haircut and colour

Nyree Barker
3rd Feb 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Excellent. Very lovely lady, great cut & style, love the colour. I was very well looked after.

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Harley Quinn

Helen Bell
3rd Feb 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Excellent as always. I asked for advice and he was spot on to what I wanted.

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Lovely colour and great work

Joelle
1st Feb 2023
5.0

Michelle was very professional. I loved my hair, and got so many compliments for the colour.

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Michelle

Chrystal Sudhan
31st Jan 2023
5.0
Appointment verified by Shortcuts Software

The Stylist name is Michelle but her name is Not on the Select list. Please correct this

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Value
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Response from Jo & Cass - Lancaster

Thanks I’ll
Get shortcuts to amend

Michelle

Chrystal Sudhan
31st Jan 2023
5.0
Appointment verified by Shortcuts Software

The Stylist name is Michelle but her name is Not on the Select list. Please correct this

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Value
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New Hair

Rach
31st Jan 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Best hair cut I’ve had in years.

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Excellent as always

Caroline scarisbrick
30th Jan 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Always a lovely experience going to Jo & Cass. Expert hair care and advice. Molly always ensures you are happy with your style and colour.

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Brilliant

Elizabeth
29th Jan 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Thank you Toyah for another superb colour and thank you Graham for another fabulous cut. Love coming to Jo & Cass x

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Great result

Dawn Bradley
29th Jan 2023
Team Member: LYNDSEY
4.5
Appointment verified by Shortcuts Software

Professional, friendly, organised staff and service

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Always a great experience

Clair
29th Jan 2023
Team Member: PAIGE
4.5
Appointment verified by Shortcuts Software

Exactly the cut I wanted. Lovely stylist and finish. Thanks Paige

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Great experience

Samantha Murphy
29th Jan 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Molly made sure she knew what I wanted and I was checked on frequently.

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Excellent

Anonymous
28th Jan 2023
4.5

Excellent ,but expensive

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Response from Jo & Cass - Lancaster

Thanks for feedback ,
We really are trying to keep prices down!
This was first increase in two years due to electric which is now up to 15 k a month and wage increases and product rises but we still have cut and blow s from £21 pounds with young stylists!
Again thanks for bringing this to my attention

Hair appointment

Charlotte Fletcher-Armer
28th Jan 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

I had a lovely day getting my hair done by Helen, she is so lovely bubbly and an amazing hair stylist I’ve never felt so confident in my hair it’s amazing I can’t thank her enough.

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Brilliant again

Mandy Hedley
27th Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liams talent for listening to my needs means I always leave the salon feeling great and looking forward to my next visit. He is such a talented hairdresser, always informs me of latest trends and makes sure I am happy with what he plans to do….. on top of that his personality is warm and friendly and he is a joy to see …… The 76 mile round trip to see him is worth the distance and I am always complemented by my friends and family, even strangers on the appearance of my hairstyle
Thank you …. always a joy to visit Jo and Cass Lancaster

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5*

Lisa Molloy
26th Jan 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Yet again Claire nailed it - I travel 40 miles each way - so nice to have a stylist who does such a great job ?

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25th Jan 2023
Team Member: KOULA
5.0

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Value
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Root colour

Anne Krauss
22nd Jan 2023
Team Member: CLAIRE
4.0

Claire was very friendly and provided good advice

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Hair toner and cut

Johanna Collins
22nd Jan 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I really enjoyed my experience at jo and cass hannah did a brilliant job x i was so happy leaving salon ?

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Cut and blow dry

Nicky Graves
22nd Jan 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Great service - thank you.

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10-30

Val Nelson
21st Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Wonderful experience Liam did my hair perfect .

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Excellent Service

Elaine Woolham
21st Jan 2023
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Joe & Cass for over ten years - excellent service and wouldn’t have my hair done anywhere else. Thankyou Ellie!

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First experience

Kathryn
21st Jan 2023
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

Will be recommending to family

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Proper towels please

Fiona
20th Jan 2023
Team Member: MOLLY
4.0
Appointment verified by Shortcuts Software

Great cut Crappy synthetic cloth instead of a proper towel wrapped turban style as you walk from sinks to chairs.

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Response from Jo & Cass - Lancaster

Thanks for the feedback !
We are debating the towel situation, there advantage is they are only ever used once so very hygienic,and more environmentally friendly than washing powder heat etc however they dont defer as nice ?

C&BD

Jacqui
20th Jan 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Excellent as always.

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Fabulous as always Graham & Holly

Anonymous
20th Jan 2023
Team Member: Hollie
5.0

THE best salon experience! ????

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Mrs lavender

Cherry lavender
19th Jan 2023
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

The staff at Lancaster, are amazing!!!!!!!!! In every way , Becca had done my daughter’s hair and myself, what a great job !!!!!!!!!! Fantastic ?love it , can’t wait to go back for more treatments!!!!!!!!!!!!

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Holly and David

Chloe
19th Jan 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

David always the best to cut my hair but holly the best colourist ever had. Seamless balayage and such a lovely girl. Thank you

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Hair appointment

Nyree Barker
19th Jan 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

What a lovely lady she was. Knew exactly what my 12 year old son wanted as a cut/style and the result was perfect. Ready for his dance show. That impressed by her skills and manner I’ve booked a cut and colour with her. Thank you Sam.

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Drummond

Caron
16th Jan 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Great cut, great care and service

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Above and beyond

Maria
15th Jan 2023
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

I made a mess of my on line booking and therefore turned up without an appointment. The receptionist managed to squeeze me in with someone else even tho it was last thing on Saturday afternoon. I was really well looked after by Holly who really got the measure of my very thick hair and made me feel a million dollars. Only negative was that my coffee arrived just as I was getting my hair washed so it was not very hot when I could drink it.

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AMAZING

Irene
15th Jan 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Wow, you've done it again Danielle x transformed my hair with a wonderful new colour ready for my 60th birthday x I can't thank you enough x love it xxx also I love your hair colour and it was great seeing Helen for a chat, she looks nearly as good as me lol x lovely friendly place, will have a glass of ? next time x

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Poor results

Anonymous
15th Jan 2023
2.0

Did not get the result I was hopping for. I always ask for an edgy hair cut that I don’t seem to get. I asked for a specific colour result, I didn’t get that either.

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Response from Jo & Cass - Lancaster

Oh no im so sorry, if you could give me your name I’ll investigate and resolve all these issues ,
Re the salon decor we are refurbishing it all in sumner