William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,483 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Fabulous colour

Andrea
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily is the best!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Andrea,

Thank you so much for your kind words about our salon! We are thrilled to hear that Emily provided you with the best service. We will definitely make sure to pass along your compliments to her. It means a lot to us that you took the time to share your positive experience.

At William Charles Hair, our team strives to provide the best service for all of our clients. We are always here to make sure you leave feeling great and looking your best. We look forward to seeing you again soon.

Best regards,
The team at William Charles Hair

Last snip

Pippa Gagie
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Saddest day- and best haircut but the last one as we're moving away. Will I ever find someone who knows exactly how to make my hair (and therefore me) look amazing. The best hair stylist and colourist i have ever known (and I go back a lot of years of looking? Thank you Rona for being the best ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pippa! It's such a pleasure to read your lovely review. We are so happy that you enjoyed your last visit with us at William Charles Hair. We understand it's bittersweet to leave, but we are thrilled to hear that you had the best haircut with us. It means a lot to us that you recognize our stylists' skills and expertise. We will definitely miss you and we wish you all the best in your move! Thank you for choosing us and we hope to see you again in the future. Take care! - The team at William Charles Hair

To the staff

Elie Youssef
1st Jan 1970
5.0
Appointment verified by iSalon Software

Apologies for my hairs condition uppon arrival, thank you to staff who treated me im so happy with the results ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Elie,

Thank you for taking the time to leave us a review. We're glad to hear that you were happy with the results of your visit to our salon.

Our team strives to provide a positive and comfortable experience for all our clients, and we're sorry for any inconvenience you may have experienced with your hair's condition upon arrival. We're happy that our staff were able to treat you and that you left feeling satisfied.

We hope to see you again soon for another visit and we'll make sure to give you the same great experience!

Best,
The team at William Charles Hair

Thanks Joe

Helen Mount
1st Jan 1970
Team Member: Joe
4.5
Appointment verified by iSalon Software

As always, Joe does a great job and just really easy to chat with

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Helen,

Thank you so much for leaving us such a kind review! We're glad to hear that Joe did an amazing job and made your visit to our salon enjoyable. We take pride in not only providing exceptional hair services, but also creating a welcoming and friendly atmosphere for our clients.

We hope to see you again soon for your next appointment at our salon. We'd love to catch up and have a chat with you too!

Warmly,
The team at William Charles Hair

Excellent

Kate Compton
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona and her team are amazing. The best salon in the area. I wouldn’t go elsewhere.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Kate, thank you so much for the kind words about our salon and staff! We're thrilled to hear that you had a wonderful experience with us and that we are your go-to salon in the area. We pride ourselves on providing top-notch services and it's always great to receive positive feedback. We look forward to welcoming you back for your next appointment with us. Thank you again for the review and for your loyalty to our salon. See you soon! Warm regards, the team at William Charles Hair.

First Visit

Sarah C
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Love my new layered haircut and look forward to returning again soon. Apologies for not tipping as didn’t have any cash on me!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sarah,

Thank you for your lovely review! We are glad to hear that you are loving your new layered haircut. It's always a pleasure to have you at our salon.

No need to apologize for not tipping, it's completely understandable. We appreciate your kind words and look forward to seeing you again soon.

Have a great day!

The team at William Charles Hair

Excellent service all round

Ruth Archer
1st Jan 1970
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

I reqd an urgent appt as an unexpected invitation arrived for me. Unfortunately my usual stylist was on leave but Russell got me a same day appt with Georgiana. She listened intently to what I wanted (I am very fussy!) and did a marvellous job! Thank you - as usual, a very satisfied customer!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Ruth, we are so glad that you were able to book an appointment with us at such short notice! We are sorry to hear that your usual stylist was on leave, but we are happy that our team member Russell was able to assist you in getting a same day appointment with our stylist Georgiana. We are thrilled to hear that she listened attentively to your requests and delivered a marvellous result. Your satisfaction is our top priority and we are delighted to have you as a happy and satisfied customer. Thank you for taking the time to leave us such a lovely review. We look forward to welcoming you back to our salon in the future. Have a great day! Warm regards, the team at William Charles Hair.

Miss

Stella Sidnell
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Very good salon experience! Everyone is very friendly and accommodating. Mehmet was the stylist who did balayage on my hair followed by a cut and blow dry. He listened to what I liked and wanted and delivered! I’m very happy with the result, he is an excellent hairdresser. Would definitely recommend and shall be returning. The complementary hand massage was a bonus also!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Stella!

Thank you for your kind words about your recent salon experience with us. We are glad to know that you had a very good experience and that our team was able to make you feel welcome and comfortable.

We are happy to hear that Mehmet provided you with excellent service and that you are pleased with your balayage, cut, and blow dry. We always strive to listen to our clients' preferences and deliver the desired results, so it's great to know that you are satisfied with your hair.

We appreciate your recommendation and look forward to welcoming you back to our salon in the future. And we are happy that you enjoyed the complimentary hand massage!

Take care,

The team at William Charles Hair

Ultimate pamper

Alice
1st Jan 1970
Team Member: Rona
5.0

Wonderful service

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Alice,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience at our salon. Our team at William Charles Hair is dedicated to providing top-notch service and are always happy to know when our efforts are recognized.

We take pride in our work and are passionate about creating the best possible experience for our clients. Your satisfaction is our priority, and we are delighted to know that we met your expectations.

Thank you again for choosing William Charles Hair. We cannot wait to have you back and make you feel pampered once again.

Warmest regards,

The Team at William Charles Hair

Thank you!

Rosalie Homewood
1st Jan 1970
Team Member: mehmet
4.5
Appointment verified by iSalon Software

Enjoyed ‘time out’ for myself, interesting chat with both Melmet and young assistant. Very happy with colour/style

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Rosalie, thank you for taking the time to leave us such a lovely review. We're delighted to hear that you enjoyed your "time out" at our salon and had an interesting chat with Melmet and our young assistant. It brings us joy to know that you were pleased with the colour and style you received. We appreciate your support and hope to see you back at our salon soon. Take care! Sincerely, the team at William Charles Hair.

Great service - so kind

Rachel Jones
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Great haircut and friendly and warm service not just from Mehmet but also his assistant Olivia.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Rachel,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a good experience at our salon. Our team strives to provide the best haircuts and service to all of our customers. We are glad that both Mehmet and Olivia were able to make your visit pleasant and comfortable.

We truly appreciate your kind words and hope to have you back at our salon soon. Thank you again for choosing our salon for your haircare needs.

Best wishes,
The team at William Charles Hair

Great service

Sura Albayati
1st Jan 1970
Team Member: Joe
5.0
Appointment verified by iSalon Software

My hair health has improved a lot since I have been following all the steps and products recommended by Russell and Jo.
The service I get and my daughter at William Charles is second to none.Many thanks to Sol involved!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Sura,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that your hair health has improved since following the steps and products recommended by our team members, Russell and Joe.

Our team at William Charles Hair is dedicated to providing top-notch service to all of our clients, and we are thrilled to hear that you and your daughter have received exceptional service from all our team.

We appreciate your support and choosing our salon for your hair care needs. We look forward to seeing you and your daughter again soon!

Warmest regards,

The team at William Charles Hair

Uplifting

Jill Perkins
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

A real pleasure to visit the salon , as always All the staff are so lovely

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Jill, we're delighted to hear that your visit to our salon was a pleasure! Our team takes great pride in providing a friendly and welcoming environment for our clients. Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon! Take care, The team at William Charles Hair.

Lovely start to my day!

Nicola Eames
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Great experience as usual, real treat, lovely massage and fabulous hair cut, thank you x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Nicola,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that you enjoyed your massage and hair cut. It means the world to us to make our clients feel pampered and happy.

We hope to see you again soon for another great treatment. Thank you for choosing our salon and for your continuous support.

Best regards,
The Team at William Charles Hair

Great!

Carol Pepper
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Fab cut and colour - as always ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Carol,

Thank you for taking the time to leave us a lovely review! We are thrilled to hear that you were happy with your cut and color. Your ongoing support means a lot to us ❤️ We look forward to seeing you for your next appointment.

Best regards,
The team at William Charles Hair

My visit to William Charles

Jayne Lipscombe
1st Jan 1970
Team Member: Joe
5.0
Appointment verified by iSalon Software

I really loved my trip there today .Excellent service and Joe is really good at his job .Im always made to feel at home .Emily looked after me she was so very sweet and good at her job of which she is loving it. .A very warm and friendly staff that make you feel special

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Jayne,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you loved your recent visit to our salon! It's wonderful to know that you received excellent service and that Joe did a great job. We pride ourselves on making all our clients feel at home and we're glad that Amy's warm and friendly nature added to your experience. We'll make sure to pass along your kind words to her.

It was a pleasure having you in our salon and we look forward to seeing you again soon.

Best wishes,
The team at William Charles Hair

Mrs

Anonymous
1st Jan 1970
Team Member: Georgiana
4.5

Really good

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear valued customer,

Thank you for taking the time to leave a review. We are delighted to hear that you had a great experience at our salon. It means a lot to our team at William Charles Hair to receive positive feedback from our clients.

Your kind words and appreciation encourage us to continue providing exceptional services to all our customers. We are glad that you were happy with your visit and we hope to see you again soon.

Thank you for choosing our salon and for sharing your positive experience with us. We appreciate your support and look forward to welcoming you back for your next hair appointment.

Best regards,
The team at William Charles Hair

Great experience would recommend.

Mary Curtin
1st Jan 1970
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

I am new to the area, this was my first visit.I was greeted by Beau a very pleasant and friendly young lady who gave me first class treatment,made md feel very welcome and relaxed, as did Georgiana my stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Mary,

Thank you for choosing us for your first salon experience in the area. We're so glad to hear that you had a positive experience with Beau and Georgiana. We take pride in our welcoming and relaxed atmosphere at our salon.

Our team at William Charles Hair aims to provide all of our clients with first class treatment. We're thrilled to know that Beau and Georgiana were able to make you feel comfortable and at ease during your visit.

We hope to see you again soon for your next hair appointment. Thank you for your kind words and support.

Best regards,
The William Charles Hair team

Mrs

Mary Reiss
1st Jan 1970
Team Member: mehmet
5.0

Mehmet was very attentive and took great care of my hair today. Olivia was great too. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Mary,

Thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience with Mehmet and Olivia at William Charles Hair. Our team strives to provide attentive and quality service to all of our clients.

We will be sure to pass along your kind words to Mehmet and Olivia. They will be thrilled to know that you were pleased with their care and service.

We appreciate your support and hope to see you again soon!

Warmly,
The team at William Charles Hair

Fabulous

Pauline Hosegood
1st Jan 1970
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Great stylist, easy to talk to and was quick with my root tint just as I like it.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pauline,

Thank you so much for your kind review! We are thrilled to hear that you had a great experience with us and that our stylist was able to deliver on exactly what you were looking for with your root tint. We always strive to provide a friendly and efficient service, and we are happy to hear that was the case for you.

We hope to see you again soon for your next root tint appointment. Thank you for choosing to visit us at William Charles Hair.

Best,
The team at William Charles Hair

Todays visit

Jean Boorman
1st Jan 1970
Team Member: emily
4.5
Appointment verified by iSalon Software

Lovely relaxing time as usual. Friendly & experience staff. Emily has been my stylist for a number of years & knows my hair well. Always pleased with the end result.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Jean,

Thank you so much for taking the time to leave us a lovely review! We are delighted to hear that you had a relaxing and enjoyable experience at our salon. Our team at William Charles Hair strives to create a warm and inviting atmosphere for all our clients.

We greatly appreciate your continued trust in Emily as your stylist. It brings us joy to know that she has been taking great care of your hair for several years now. We pride ourselves on having experienced and friendly staff who are dedicated to giving the best end result possible.

Thank you once again for your kind words. We look forward to seeing you again soon at William Charles Hair!

Best wishes,

The team at William Charles Hair

Excellent colour appointment

Ami Stewart
1st Jan 1970
Team Member: Joe
5.0
Appointment verified by iSalon Software

As per usual, expert colour treatment today and great advice on products too.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Ami,

Thank you so much for taking the time to leave us a review! We're so happy to hear that you had another great experience with our colour treatment and product recommendations. Our team at William Charles Hair always strives for excellence in both our services and client satisfaction.

We appreciate your continued support and we can't wait to see you again.

Best,
The team at William Charles Hair

🤩🙏❤️

Pippa Gagie
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Honestly Rona, i love the way you understand my hair and make me feel fantastic when I leave. Also thanks to Isobel.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Pippa,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your experience at our salon and that our team was able to make you feel fantastic. We will be sure to pass along your kind words to Rona and Isobel – they will be delighted to hear that you are happy with your hair.

We always strive to provide our clients with excellent service, and it means a lot to us when we receive such positive feedback. We look forward to seeing you again soon!

Warm regards,

The team at William Charles Hair

Cut

GiIlian Allard
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Very good , as always

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Gillian, thank you so much for taking the time to leave us a review! It means a lot to us to hear that your experience at our salon was very good, as always. We strive to provide excellent services and we are thrilled to know that we have met your expectations once again. Thank you for your continuous support and we look forward to seeing you again at William Charles Hair. Take care, The team at William Charles Hair

Fabulous wolf cur

Kristin Watt Bonar
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

And just like that
I’m back in the game!
One of my most memorable hair cuts of all time.
I am super foxy and super fly according to my teenagers!
High praise indeed; and it is all down to fabulous Rona. Uncovering my hidden beautiful
Bone structure . Woo Hoo roll
On summer

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Kristin,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a memorable and enjoyable experience at our salon. We are delighted to know that Rona was able to bring out the beauty of your bone structure and make you feel super foxy and fly, as praised by your teenagers! We are so happy to have helped you feel confident and ready to take on the game again.

We can't wait to welcome you back for your summer hair appointments and give you more fabulous haircuts. We are grateful for your continued support and trust in our team at William Charles Hair. See you soon!

Cheers,
The team at William Charles Hair

Lovely experience

Martine Trouard
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona and her team always look after me and I always leave feeling fabulous!😁

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Martine,

We are so glad to hear that we were able to make you feel fabulous during your visit with us! Thank you for taking the time to leave us such a lovely review. Rona and our team strive to provide exceptional service and make each of our clients feel special. We look forward to seeing you again soon and helping you feel fabulous once again.

Take care!

The team at William Charles Hair

Summer delight

Linda Elliston
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Fabulous Emily coloured & cut my hair just how I like it
I feel all summery now

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Linda,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that Emily was able to give you a fabulous color and cut. We pride ourselves on creating styles that make our clients feel their best.

It's great to know that you feel summery now after your visit. We hope you continue to enjoy your new look and that we can see you again soon.

Take care,
The Team at William Charles Hair

Fantastic!

Anonymous
1st Jan 1970
5.0

A fantastic haircut. I feel 10 years younger
Thank you Georgiana

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear valued customer,

We are thrilled to hear that you had a fantastic haircut at our salon! Our team at William Charles Hair takes great pride in providing top-notch services to help our clients look and feel their best.

Thank you for specifically mentioning Georgiana, we will make sure to pass on your kind words to her. We are happy to hear that her skills and expertise made you feel 10 years younger!

It is always a pleasure to have you at our salon and we look forward to seeing you again for your next visit.

Best regards,
The Team at William Charles Hair

Cut and blow dry

Linda Stymest
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Really pleased with my hair after appt today!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Linda,

Thank you so much for leaving a positive review of your recent visit to our salon. We are thrilled to hear that you are pleased with your hair and we appreciate you taking the time to share your experience.

Our team at William Charles Hair always strives to provide top-quality services and it is rewarding to know that we have met your expectations. We hope to continue spoiling you with fabulous hair and exceptional customer service in the future.

Thank you again for choosing our salon. We look forward to seeing you again soon!

Best wishes,
The team at William Charles Hair

Awesome cut and colour

Geraldine Stafford
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Absolutely love it 🥰

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Geraldine,

Thank you so much for your lovely review! We are thrilled to hear that you absolutely loved your experience at our salon. It means the world to us to know that our customers are happy and satisfied with our services. We strive to provide top-notch hair services and it brings us joy to see that our efforts have been appreciated.

We hope to see you again soon for your next appointment. We would love the opportunity to pamper you and make you feel fabulous once again. Thank you for choosing our salon, your support and loyalty mean a lot to us.

Warmly,
The team at William Charles Hair

High light/cut

Sandi Knowlson
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily really listens to what the customer wants but also advises realistic results.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hello Sandi,

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a positive experience with Emily at our salon. Our team at William Charles Hair values communication and ensuring that our clients' needs and desires are heard and addressed.

It's fantastic to know that Emily was able to provide you with realistic advice and help achieve your desired results. We strive to provide excellent service and it makes us happy to know that we were able to meet your expectations.

Thank you again for choosing William Charles Hair and we hope to see you again soon!

Warm regards,

The Team at William Charles Hair

Root tint and trim

Abigail Barbier
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Great job thank you! Very happy with my colour and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Abigail, thank you for taking the time to leave us a review! We're thrilled to hear that you are happy with your colour and cut. Our team at William Charles Hair takes pride in providing excellent services to our clients, and we're glad to know that you had a great experience. We hope to see you again for your next hair appointment. Cheers from the team at William Charles Hair!

Fabulous

Moya Symonds
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

So glad I listened to my mum who sees Mehmet. I have now found my new regular hairdresser and someone I can trust to do a great job. Can not recommend highly enough. Thanks Mehmet

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Moya, thanks for taking the time to leave a review! We are thrilled to hear that you had a positive experience with us and that you've found a new regular hairdresser in Mehmet. Trust is key when it comes to hairstyling, and we are grateful that you have found that in Mehmet. We really appreciate your recommendation and look forward to seeing you again in the future. Happy to have you as part of our salon family! Take care. The team at William Charles Hair.

My hair

Gaie Loftie
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

As always this morning was the highlight of my week. Darling Rona workers her magic . Totally professional , kind, full of advice and such a joy . Isabella was fab helping Rona and did a great hair wash and hand massage x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Gaie,

We are delighted to hear that your experience with our team at William Charles Hair was the highlight of your week. Rona is truly a master at her craft and we are thrilled that you always have a positive experience with her. Isabella is a wonderful addition to our team and we are so happy to hear that she was able to assist and provide you with a great hair wash and hand massage. We appreciate your kind words and we cannot wait to have you back in the salon again soon!

Warmly,
The team at William Charles Hair

Great

JJA
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Really pleased, as I always am and also a shout out for Rhona's assistant

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi JJA,

Thank you for leaving a review! We're so happy to hear that you were pleased with your experience at our salon. We pride ourselves on providing excellent service and making our clients happy.

We'll be sure to pass on your shout out to Rona's assistant. We love hearing positive feedback about our team members. We couldn't do it without them!

We look forward to seeing you again soon at William Charles Hair.

Best regards,

The Team at William Charles Hair

Feedback

Rene Thompson
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely cut. Really pleased. Chair was and massage most enjoyable by phillipa

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Rene, we are thrilled to hear that you had a lovely cut at our salon and that you were really pleased with the results. It's always our goal to provide our clients with enjoyable and satisfying experiences during their appointments. Your compliments about Phillipa's chair and massage skills are greatly appreciated. We'll be sure to pass along your kind words to her. Thank you for taking the time to share your positive feedback with us. We look forward to seeing you again soon at William Charles Hair. All the best, The Team at William Charles Hair

Great hair cut and colour

Suzanne Birch
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

As always a lovely colour and cut

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Suzanne!

Thank you for your kind review. We're so happy to hear that you loved your recent colour and cut at our salon. It means a lot to us that you continue to choose our salon for your hair needs.

Our team at William Charles Hair is dedicated to providing the best services and experiences for all of our clients, and we're glad to hear that we've met your expectations.

We look forward to seeing you again soon and thank you for being a loyal customer.

Warmly,
The Team at William Charles Hair

Love it!

Carol Pepper
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great style and colour. Wouldn't dream of going anywhere else!

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Carol!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love your new style and colour, and that you wouldn't go anywhere else!
We strive to provide our clients with the best experience possible, so we are delighted to have met your expectations.
We look forward to seeing you again at William Charles Hair.
Take care!

The team at William Charles Hair

My First visit

Susan Bryer
1st Jan 1970
5.0
Appointment verified by iSalon Software

Very impressed Mehmet cut and styled my hair beautifully and seemed to know exactly what I wanted a very talented hairstylist and a lovely person to chat too he made me feel completely relaxed also I must mention Olivia who gave me a really nice neck and shoulder massage before washing my hair she was really welcoming and lovely too
A first class experience for me
Thankyou so much

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Susan,

Thank you so much for taking the time to leave such a lovely review! We're delighted to hear that you had a first class experience at our salon.

We are thrilled that Mehmet did such a great job styling your hair and that you enjoyed chatting with him. We pride ourselves on having a talented team who make our clients feel completely relaxed.

We will definitely pass on your kind words to Olivia, who will be pleased to know that her welcoming nature and massage were appreciated.

Thank you for choosing to visit us and we look forward to welcoming you back in the future.

Best,
The Team at William Charles Hair

Lovely experience & great cut.

Pamela Cairns
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

This was my first time at the salon, having recently moved into the area. The hair wash with massage was pleasant & comfortable. Mehmet took the trouble to really listen to what I wanted, gave good advice & demonstrated great cutting skill. I felt like a princess & am looking forward to my next visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Pamela,

Thank you so much for leaving us a review! We are thrilled to hear that you had a pleasant experience during your first visit to our salon. We always strive to make our clients feel like royalty and we are happy to hear that you felt like a princess.

Mehmet is one of our talented stylists who always takes the time to listen to our clients' requests and provide expert advice. We are glad that his cutting skills impressed you.

We can't wait to see you again for your next visit! It's always a pleasure to have you in our salon.

Best regards,
The Team at William Charles Hair

Mehmet was amazing

Marnie Banbury
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Thankyou mehmet and the wonderful girls helping you they both look truly amazing as always

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Marnie,

Thank you for your lovely review! We are so glad to hear that you had a great experience with our team. We will be sure to pass on your kind words to Mehmet and the girls. They truly are amazing and always strive to make our clients feel their best.

Thank you for choosing our salon, and we can’t wait to see you again soon!

Best,
The team at William Charles Hair

My first visit

Susan Bryer
1st Jan 1970
Team Member: mehmet
5.0

I am absolutely delighted with my whole experience today
A very warm welcome and then a lovely neck and shoulder massage from Olivia who made me feel so relaxed as I was very nervous having not had a haircut for a long while . Mehmet then came and discussed with me what I’d like done and I can honestly say he is a very talented hairdresser and a lovely person to chat with
He did exactly what I wanted I am so happy
Thankyou so so much

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Susan,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a wonderful experience at our salon today. It's always our goal to make our clients feel relaxed and at ease during their visit.

We're so glad that Olivia's neck and shoulder massage helped calm your nerves. And we couldn't agree more about Mehmet - he truly is a talented hairdresser and a joy to chat with. We're glad that he was able to deliver exactly what you wanted.

Thank you again for choosing our salon and for trusting us with your hair. We look forward to seeing you again soon!

Best,
The team at William Charles Hair

Fabulous hair

Anonymous
1st Jan 1970
5.0

Emily as always is a lovely lady and fantastic all rounder. I am always so pleased with cut colour etc ? X

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi there,

Thank you so much for taking the time to leave a lovely review for our salon. We are so glad to hear that Emily has consistently provided you with fantastic services and that you have been pleased with your cut and color. We truly appreciate your kind words and support.

We hope to continue exceeding your expectations in all aspects of your salon experience. Thank you again for your continued loyalty and for choosing our salon for your hair needs.

Best regards,
The team at William Charles Hair

Cut colour set

Katherine Lagden
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent experience and result. Thrilled with the colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Katherine!
Thank you so much for leaving such a lovely review for our salon. We are thrilled to hear that you had an excellent experience and were happy with the end result of your colour. It's always our goal to provide top-notch service and make our clients feel happy and satisfied with their visit.
We appreciate your support and we hope to see you again soon. Take care!

Best regards,
The team at William Charles Hair

Great haircut and service as usual

Julie Manning
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Another great haircut and blow dry from Mehmet. I can’t recommend Mehmet enough. He is without doubt the best hairdresser I have ever met.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Julie,

Thank you so much for your wonderful review of Mehmet at our salon! We are thrilled to hear that you had another great experience with him and are even more grateful for your kind words about his skills as a hairdresser. It means a lot to us to have such a devoted client like yourself.

We pride ourselves on having a team of talented and dedicated stylists who strive to provide the best services to our valued customers. We will make sure to pass along your feedback to Mehmet, as we know it will make his day.

Thank you again for choosing our salon for your hair needs. We can't wait to see you again soon!

Best regards,
The team at William Charles Hair

Colour, cut and set

Katherine Lagden
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent experience. Friendly and enjoyable.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Katherine,

Thank you so much for taking the time to review your experience with us. We are thrilled to hear that you had an excellent time at our salon and enjoyed our friendly atmosphere.

We take great pride in creating a welcoming and enjoyable experience for all of our clients. It means a lot to us that you had a positive and comfortable visit.

Thank you again for your kind words. We hope to see you back soon!

Sincerely,
The team at William Charles Hair

Highlights and trim

Jackie Evans
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Absolutely delighted Thankyou.
Love the colour.
Thankyou to Philipa as well.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Jackie, we are thrilled to hear that you loved the colour of your hair! Thank you for taking the time to share your feedback. We are so lucky to have Philippa on our team and we will make sure to pass along your kind words to her. We can't wait to have you back in our salon. Take care!
Warmly,
The Team at William Charles Hair

Hair colour and razor cut

Lorna Eastwood
1st Jan 1970
Team Member: emily
5.0
Appointment verified by iSalon Software

Only been coming to this salon a short time . Emily has restored my faith in hairdressers , love the results , love the colour and the fact that Emily listens to what you want and gives you great advice .so far pleased with my whole experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Lorna,

Thank you for your lovely review and for choosing to trust us with your hair. We are thrilled to hear that your faith in hairdressers has been restored and that you love the results and colour.

At our salon, our top priority is to listen to our clients and provide personalized advice. We are happy that Emily was able to do just that and give you a great experience overall.

We look forward to seeing you again and continuing to provide you with exceptional service.

Warmly,
The Team at William Charles Hair

Yes!

Michelle Taylor
1st Jan 1970
Team Member: Rona
5.0
Appointment verified by iSalon Software

Yes! Rona took me from grey stripe old lady to cool chick ( well in my head anyway)
Looking good again

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Hi Michelle,

Thanks for leaving such a kind review! We're so happy to hear that Rona helped you achieve your desired look and made you feel like a cool chick. Our team at William Charles Hair always strives to make our clients look and feel their best.

We can't wait to see you again and continue giving you amazing hair transformations. Thank you for choosing us and for your continuous support!

Take care,

The team at William Charles Hair

AMAZING

Karen Pilcher
1st Jan 1970
Team Member: mehmet
5.0
Appointment verified by iSalon Software

After a dreadful cut at Christmas by another hairdressers (Mehmet was fully booked at the time) mehmet came to a much needed hair rescue.
He helped rectify the old cut and spoke about future cuts till I can go back to my normal cut/style. Mehmet is an amazing stylist with lots of understanding and patience.
Thank you so much x

Service
Value
Result
Cleanliness
Atmosphere
Response from William Charles Hair

Dear Karen,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Mehmet was able to rescue your hair after your disappointing Christmas cut. We understand that finding the right stylist can be challenging, but we are glad Mehmet was able to step in and help you feel more confident about your hair.

We will make sure to pass on your kind words to Mehmet. He is truly a talented stylist with a lot of patience and understanding, and we are lucky to have him on our team.

We look forward to seeing you again for your next cut and style. Until then, take care!

Best regards,

The team at William Charles Hair