William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 11:00 - 19:00
Thursday 08:00 - 19:00
Friday Closed
Saturday 08:00 - 15:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
1,769 verified reviews
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Filter by rating

The best

Pauline Hosegood
13th Feb 2026
Team Member: philippa
5.0
Appointment verified by Salon Manager

Great hair salon, always greeted with a smile and warm welcome. Take the time to make sure they give you want you ask for. It was raining when I was ready to go and the staff insisted I wait in the salon until my pick up came even though they were ready to close up, such kind and thoughtful people. I will continue to use them and recommend them to all.

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Response from William Charles Hair

Hi Pauline,

Thank you so much for taking the time to leave such a kind review. We are delighted to hear that you have had a positive experience at our salon and have been satisfied with the services provided.

Our team takes great pride in ensuring that each and every client receives the exact hair style they desire and it's heart-warming to know that we have succeeded in doing so for you.

We also appreciate your kind words regarding our team's hospitality and their willingness to go the extra mile for our clients. We always aim to create a warm and welcoming environment at our salon and it's lovely to hear that we have achieved this for you.

Thank you for your loyalty and for recommending us to others. We look forward to having you back at our salon soon!

Warm regards,
The team at William Charles Hair.

Always a pleasure

Sally Goldthorpe
11th Feb 2026
Team Member: Rona
5.0
Appointment verified by Salon Manager

Rona and all the team work together to make the visit an enjoyable one. And the quality of the cut and colour was excellent.

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Response from William Charles Hair

Hi Sally,

Thanks for taking the time to leave a review. We're thrilled to hear that you had an enjoyable experience with us and that you were pleased with the quality of your cut and colour. Our team works hard to ensure every visit is a great one, so it means a lot to us to hear your positive feedback.

We look forward to seeing you again soon and providing you with another excellent service.

Warm regards,
The team at William Charles Hair

A satisfied client.

Anonymous
6th Feb 2026
5.0

I came in looking for a last minute appointment and was so pleased to be offered one later in the afternoon. Very pleased with the cut and blow dry.

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Response from William Charles Hair

Hi there,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were able to get a last minute appointment and that you were pleased with your cut and blow dry.

At William Charles Hair, we strive to provide our clients with quality services and exceptional customer service. So we're happy to hear that you had a positive experience with us.

We hope to have the opportunity to see you again in the future for all your hair needs. Don't hesitate to reach out if there's anything else we can assist you with!

Best regards,
The team at William Charles Hair

Foils

Darrell
5th Feb 2026
Team Member: emily
5.0

Great colouring with foils by Emily

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Response from William Charles Hair

Hi Darrell,

Thank you for leaving such a lovely review about your experience with Emily at our salon. We are so happy to hear that you loved your new colour with foils. Emily is a talented stylist and we are lucky to have her on our team.

We hope to see you again soon for your next appointment. If there is anything else we can do to make your visit even better, please don't hesitate to let us know.

Thank you again for choosing us and for taking the time to share your feedback. Have a wonderful day!

Best regards,

The team at William Charles Hair

Debbie is fantastic

Fiona
2nd Feb 2026
Team Member: Debbie
5.0

Thanks Debbie. Love the colour and cut. Oh and the chat.

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Response from William Charles Hair

Hi Fiona,

Thank you for leaving this lovely review! We are so happy to hear that you loved the colour and cut, as well as the chat during your visit. We strive to not only provide excellent hair services, but also create a friendly and welcoming environment for our clients.

We hope to see you again soon at our salon and continue to make your hair and chat experience even better each time. Thanks again for your feedback!

Best regards,
The team at William Charles Hair

Fringe cut

Jamima Clark
31st Jan 2026
Team Member: Rona
5.0
Appointment verified by Salon Manager

Excellent service fantastic cut too!

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Response from William Charles Hair

Hi Jamima,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience at our salon and that you were happy with your haircut, too.

Our team strives to provide top-notch service and we are glad that it shows. We appreciate your kind words and are grateful for your support.

Thank you again for choosing our salon and for leaving us a positive review. We can't wait to see you again soon!

Warmly,
The team at William Charles Hair

Fantastic

Poppy Wellard
28th Jan 2026
Team Member: Debbie
5.0
Appointment verified by Salon Manager

Debbie was wonderful. She really listened to what I was asking for, she took in my inspi pictures and matched me perfectly. Olivia who washed my hair was fab she made it a dreamy experience. Overall it was such a lovely appointment and very much needed. Rona & Russell were really warm and so friendly too.

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Response from William Charles Hair

Dear Poppy Wellard,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a wonderful experience at our salon with Debbie, Olivia, and our team Rona & Russell.

We always strive to provide the best service to our clients and we are happy to hear that you felt listened to and had a dreamy hair-washing experience. We are also glad that we could help you achieve your desired look based on your inspiration pictures.

Your kind words mean a lot to us and we truly appreciate your support. Thank you for choosing our salon and we look forward to pampering you again in the future.

Best regards,

The team at William Charles Hair

Excellent team work

Michelle Taylor
28th Jan 2026
Team Member: Rona
5.0
Appointment verified by Salon Manager

The team worked well to do my roots and cut & blow dry so I left the salon feeling great again with beautiful hair.

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Response from William Charles Hair

Hi Michelle, thank you for taking the time to leave us a review. We are so glad to hear that our team did a great job on your roots and cut & blow dry. We always strive to make our clients feel great and we are happy we helped you achieve beautiful hair. On behalf of the team at William Charles Hair, we hope to see you again soon! Best, Team at William Charles Hair

Hair

Laura Hayes
21st Jan 2026
5.0

As always bloody amazing

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Response from William Charles Hair

Hi Laura,

We are thrilled to hear that you had an amazing experience at our salon! Thank you so much for taking the time to share your feedback. Our team at William Charles Hair strives to provide top-notch services every time.

We appreciate your continued support and look forward to seeing you again soon. Have a wonderful day!

Best regards,
The team at William Charles Hair

So happy!!

Ellie Martinez
21st Jan 2026
Team Member: philippa
5.0
Appointment verified by Salon Manager

Thank you SO much Phillipa, Im soooo happy with what you’ve done with my hair!!

You’ve made my day and was so lovely!

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Response from William Charles Hair

Dear Ellie,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you are happy with the services provided by our talented hair stylist Phillipa. She takes great pride in her work and strives to make each client's experience as delightful as possible.

We are glad that we could make your day and that you found Phillipa to be both skilled and friendly. We will be sure to pass along your kind words to her.

We look forward to seeing you again at William Charles Hair and providing you with exceptional hair care. Thank you for choosing our salon.

Best regards,
The team at William Charles Hair

New Hair Style

Geraldine Stafford
21st Jan 2026
Team Member: Harriet
5.0
Appointment verified by Salon Manager

Absolutely love what Harriet has done with my hair today.

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Response from William Charles Hair

Dear Geraldine,

We're so glad to hear you had a wonderful experience with Harriet at our salon! Thank you for taking the time to share your feedback. We pride ourselves on providing top-notch services and we're thrilled that she was able to meet your expectations.

We appreciate your support and cannot wait to have you back in the salon. Let us know if there's anything else we can do for you. Our team is always here to make sure you leave feeling great about your hair.

Thanks again for choosing William Charles Hair. See you soon!

Best regards,
The Team at William Charles Hair

Amazing Hair

Geraldine Stafford
20th Jan 2026
Team Member: Harriet
5.0
Appointment verified by Salon Manager

Harriet did an amazing job on my hair today x.

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Response from William Charles Hair

Hi Geraldine,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that Harriet did an amazing job on your hair today! We are very lucky to have Harriet as a member of our team and we will be sure to pass along your praise.

We strive to provide the best experience for our clients and it means a lot to us that you are satisfied with the service you received. We look forward to seeing you again soon and hope to continue to exceed your expectations.

Best regards,

The team at William Charles Hair

Cut and blow dry

Linda Innocent
16th Jan 2026
Team Member: emily
5.0
Appointment verified by Salon Manager

As always, very pleased!

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Response from William Charles Hair

Hi Linda!

Thank you so much for leaving us such a kind review. We are thrilled to hear that you are always pleased with your salon experience at William Charles Hair.

It is always our goal to provide top-notch service and make our clients feel their best. We are grateful for your loyalty and we look forward to your next visit with us.

Take care and have a great day!

Sincerely,
The William Charles Hair team

Drop in appointment

Fran Talbot
14th Jan 2026
Team Member: Debbie
5.0
Appointment verified by Salon Manager

Came in on a whim and was greatly surprised , lovely staff , make to feel welcomed from the start and the stylist was very helpful and listened to my needs and I left with a great hair cut and feeling a million dollars . Will def return and can’t thank her and the young lady who washed my hair , enough for making it a lovely experience .

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Response from William Charles Hair

Hi Fran,
Thank you for taking the time to leave us such a wonderful review! We're so glad you had a great experience at our salon. Our team at William Charles Hair always strives to make our clients feel welcomed and taken care of, and we're glad we were able to achieve that with you. We're also happy to hear that you were pleased with your haircut and left feeling like a million dollars - that's our goal! We can't thank you enough for your kind words and we can't wait to have you back in our salon. See you soon!
Best, the team at William Charles Hair

Excellent as always

Annie King
14th Jan 2026
Team Member: emily
5.0
Appointment verified by Salon Manager

Always friendly and always good

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Response from William Charles Hair

Hi Annie,
Thank you so much for your kind words! We are delighted to hear that you have consistently had great experiences at our salon. Our team takes pride in providing friendly and high-quality service to all our clients. We appreciate your support and look forward to welcoming you back soon.
Warmly,
The team at William Charles Hair

Excellent as always

Annie King
14th Jan 2026
Team Member: emily
5.0
Appointment verified by Salon Manager

Always friendly and always good

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Response from William Charles Hair

Hi Annie, thank you so much for your kind words! We strive to make every visit to our salon a welcoming and enjoyable experience. We're thrilled that you consistently have a positive experience with our team. Looking forward to seeing you again soon. Warmly, The team at William Charles Hair.

Amazing

Grace Leoard
10th Jan 2026
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

I really amazing nice and calming experience as well as a fabulous haircut and style

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Response from William Charles Hair

Dear Grace,

Thank you so much for sharing your experience at our salon! We are delighted to hear that you had a calming and fabulous haircut and style here at William Charles Hair. It means a lot to us that you had a positive and enjoyable time at our salon.

We are always striving to provide our clients with the best service possible, and it is heart-warming to know that we were able to meet your expectations.

Thank you for choosing us for your hair needs, and we look forward to welcoming you back to our salon in the future!

Best,
The Team at William Charles Hair

Great cut and colour

Julie Wren
9th Jan 2026
Team Member: Joe
4.5
Appointment verified by iSalon Software

Many thanks 👍

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Response from William Charles Hair

Dear Julie,

Thank you so much for your kind review! We are thrilled to hear that you had a positive experience at our salon. Our team at William Charles Hair takes great pride in providing excellent service to all of our clients.

We are always striving to make each visit a five-star experience, so your feedback means a lot to us. We hope to have the opportunity to see you again in the future.

Thank you again for your lovely review and for choosing our salon. Take care!

Best regards,
The team at William Charles Hair

Cut and blow dry dry

Kate Rawlinson
8th Jan 2026
Team Member: philippa
5.0
Appointment verified by iSalon Software

Lovely cut, carefully done, thank you!

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Response from William Charles Hair

Dear Kate,

Thank you so much for leaving us a review! We're delighted to hear that you had a lovely cut at our salon. We always strive to provide our clients with carefully crafted hairstyles, and it's always wonderful to hear when we've succeeded in doing so.

Thank you again for your kind words, and we look forward to seeing you at our salon again soon!

Best, The Team at William Charles Hair

Thank you

JA
5th Jan 2026
Team Member: Rona
5.0

Thanks for another lovely hair cut and styling - happy customer 🤗

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Response from William Charles Hair

Hi JA,
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you're a happy customer and that you loved your recent haircut and styling with us. Your satisfaction means a lot to our team at William Charles Hair and we always strive to provide the best services for our customers.
We look forward to welcoming you back for your next visit and creating another fabulous look for you. Have a great day!
Best,
The team at William Charles Hair

Cut and colour

Valerie Powell Jackson
5th Jan 2026
Team Member: Debbie
5.0
Appointment verified by iSalon Software

Excellent as always.

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Response from William Charles Hair

Hi Valerie,

Thank you for your kind words and feedback! It's always a pleasure to have you visit our salon. Our team works hard to ensure that every experience is excellent. We appreciate your support in making us your go-to salon for your hair needs. We look forward to seeing you again soon!

Warmly,

The team at William Charles Hair

Regular appointment

Helen Walsh
5th Jan 2026
Team Member: Georgiana
4.5
Appointment verified by iSalon Software

Georgiana is a great colourist and a very skilful cutter. . We’ve met quite a few times and I have to say we chatted a lot this last time! Unfortunately when I looked at my hair when I got home I realised it was a lot shorter than I had wanted. I did say the fringe didn’t need trimmming - which it wasn’t - but the rest is much shorter than I wanted, bearing in mind I had only asked for just the ends to be trimmed as I liked the length it already was. So I know we chatted way too much, possibly, but I don’t like my hair!

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Response from William Charles Hair

Hi Helen!

Thank you for taking the time to leave us a review. We really appreciate your positive feedback about our team member, Georgiana. We're happy to hear that you enjoyed chatting with her during your visit.

We're sorry to hear that the end result of your haircut was not what you were expecting. We understand that it can be frustrating when your hair turns out shorter than you wanted. We apologize for any miscommunication and will be sure to address this with Georgiana.

We value your feedback and always strive to provide a great experience for our clients. We hope to have the opportunity to make it up to you in the future. Thank you again for your review and we look forward to seeing you again soon.

Best,
The team at William Charles Hair

Fab!

Carol Pepper
23rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great colour, cut and style! As always. Rona never fails and is the best hairstylist in England!!

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Response from William Charles Hair

Hi Carol,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Rona and that you are happy with your colour, cut, and style. We couldn't agree more about Rona being the best hairstylist in England!

Your support means the world to us and we look forward to seeing you again soon at our salon. Thank you for choosing us for your hair needs.

Best regards,

The team at William Charles Hair

Lovely as always.

Helen Walsh
23rd Dec 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

A lot busier today with Christmas around the corner. I do prefer it quieter but I picked the appointment!

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Excellent Treat, wonderful experience

Pam Russell
23rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great Colour, Cut, Advice, Treatment and Products at William Charles. Always a consultation at the beginning of the appointment to check and confirm services, colour etc. This is my relaxation. The salon is bright and clean, staff are friendly and helpful and above all Rona really knows about hair. The Kuene products are great, I used to like the Aveda ones but these new Kuene products are brilliant and great value as they last for ages. The Glowwa tablets are really good and I wouldn't be without them. I thoroughly enjoy my sessions and leave there feeling on top of the world. Fabulous hairdresser. Thank you all at William Charles.

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Response from William Charles Hair

Hi Pam,

Thank you for taking the time to leave such a lovely review for our salon. We are delighted to hear that you had a great experience at William Charles Hair. Our team takes great pride in providing the best colour, cut, advice, treatment and products to our clients.

We are glad that our consultation process has been helpful in ensuring that you leave our salon satisfied with the services, colour, and products. We are also happy to hear that you find our salon bright and clean and our staff friendly and helpful.

It is also great to know that you appreciate Rona's expertise in haircare and that our Kuene products have become your new favourite. We are glad that the Glowwa tablets are working well for you as they are an important part of our haircare regimen.

We look forward to seeing you at our salon again and helping you relax and leave feeling on top of the world. Thank you for trusting us with your hair and for being a fabulous client.

Best regards,

The team at William Charles Hair

Reluctant salon goer

Suzanne Le Sage
18th Dec 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

I'm not a keen hair salon goer, and never really know how I want my hair cut. I went today with the vague desire to 'get my hair off the back of my neck'. Philippa talked through the options and we decided on something. She updated me on what she was doing throughout the cut and I felt very confident in her expertise. I left with a cut I'm very happy with. Thank you, Philippa,I'm sorry I was so vague!

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Response from William Charles Hair

Hi Suzanne, thank you for taking the time to share your experience with us at William Charles Hair. We're delighted to hear that Philippa was able to provide you with a cut that you are very happy with. We understand that it can be difficult to know exactly what you want, but we pride ourselves on our team's expertise in guiding our clients to find the perfect style for them. It's great to hear that Philippa communicated with you throughout the cut to ensure your satisfaction. We hope to see you again soon for your next hair transformation! Warm regards, The team at William Charles Hair.

Good Hair

Ethne Tragett
18th Dec 2025
Team Member: Russell
5.0
Appointment verified by iSalon Software

I am always treated with consideration, and asked what I would like, in my case,
having my fine thick hair cut and styled into being tamed and shiny.

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Response from William Charles Hair

Dear Ethne,

Thank you for taking the time to leave a review. We are delighted to hear that you continually have a positive experience at our salon and that our team considers your preferences and desires for your hair.

At William Charles Hair, we prioritize making our clients feel valued and listened to during each appointment. We are happy to hear that we have met those expectations for you.

Thank you for choosing our salon for your hair needs. We appreciate your support and look forward to seeing you again soon.

Best,
The team at William Charles Hair

Happy customer

Kim Kelsey
16th Dec 2025
Team Member: emily
5.0

I had a really nice cut and colour I was very pleased with the results

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Response from William Charles Hair

Hi Kim, we’re thrilled to hear that you had a great experience at our salon! Thank you for taking the time to leave us a review. Our team takes great pride in delivering exceptional cuts and colours, and we’re happy that you were pleased with the results. We hope to see you back at our salon soon for your next hair appointment. All the best from the team at William Charles Hair.

What a fantastic salon and people

Anonymous
15th Dec 2025
5.0

Just the most amazing team
Hair looked amazing on both my daughter and myself and even Ozzy our doggie loved it I can’t think of another salon where it was busy but you’d never know it most magical attentive kind team and we ll be back for some tlc thankyou

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Response from William Charles Hair

Dear valued customer,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you and your daughter had an amazing experience at our salon. As for Ozzy, we are always happy to have furry friends visit us as well.

It makes us proud to know that the team at William Charles Hair provided you with magical, attentive, and kind service. We strive to create a welcoming and relaxing environment for all our clients, so we are glad to hear we succeeded in doing so.

We look forward to seeing you all again soon for some much-needed tlc. Thank you for choosing us for your hairstyling needs.

Best,
The team at William Charles Hair.

Excellent service

Anna Toombs
15th Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona is a delight - thoroughly professional and friendly at the same time. The results are always excellent and the coffee is good, too!

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Response from William Charles Hair

Hi Anna,

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you had a delightful experience with Rona. Our team is dedicated to providing top-notch, professional services while also creating a warm and friendly atmosphere for all our clients.

We're also happy to hear that you enjoyed our coffee. We believe that a good cup of coffee is the perfect addition to a great salon experience.

We look forward to seeing you again soon!

Warmly,
The William Charles Hair team

Nice experience

Corinne Davis
15th Dec 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Always enjoy

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Response from William Charles Hair

Dear Corinne,

First of all, we would like to thank you for taking the time to leave us a review. We truly appreciate it.

We are thrilled to hear that you always enjoy your experience at our salon. Our team takes great pride in providing exceptional services to all of our clients.

We are delighted to have you as a loyal customer and look forward to seeing you again soon. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.

Thank you again for choosing our salon. We couldn't be more grateful for your support!

Best regards,
The team at William Charles Hair

Wonderful staff

Sura Albayati
13th Dec 2025
5.0
Appointment verified by iSalon Software

Amy was wonderful in getting my hair done within very restricted time in view of very tricky parking. She was utterly helpful and very professional as always.

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Response from William Charles Hair

Dear Sura, thank you for taking the time to leave us a review. We are thrilled to hear that Amy was able to accommodate your hair appointment despite limited parking. Our team takes pride in providing exceptional and professional service to all our clients. We value your support and hope to see you again soon. Take care and have a great day! Warmly, The team at William Charles Hair.

Amazing experience

Nick Knowles
13th Dec 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Just wanted to thank Joe and the apprentices for making me feel so welcome, first time visiting a proper hairdressers in years and the overall experience was great. See you again in a few weeks! 🌟

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Response from William Charles Hair

Hey Nick, thank you so much for taking the time to leave us such a lovely review! We're so glad that you had a great experience at our salon. We always strive to make our clients feel welcome and comfortable during their visits. We look forward to seeing you again in a few weeks and providing you with another enjoyable experience. Take care, the team at William Charles Hair.

Cut and style

Gary Bodle
10th Dec 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Philippa did an excellent job.

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Response from William Charles Hair

Hi Gary,

Thank you so much for leaving us such a kind review! We are delighted to hear that Philippa did an excellent job. We will make sure to pass on your kind words to her and the rest of the team.

We are glad to hear that you had a positive experience at our salon. Our team prides themselves on delivering high-quality services and we are thrilled that we met your expectations.

Thank you for choosing William Charles Hair and we look forward to seeing you again soon!

Best,
The William Charles Hair Team

Professional but personal care

Barbara Scott
3rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent colour advice and well executed cut

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Professional Hair Salon

Barbara Scott
3rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent, professional service

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Professional Hair Salon

Barbara Scott
3rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent, professional service

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Response from William Charles Hair

Hi Barbara,

Thank you for taking the time to leave a review for our salon. We are so glad to hear that you had an excellent and professional experience with us. Our team strives to provide top-notch services to all our customers.

We appreciate your positive feedback and are grateful for your support. We can't wait to see you again at our salon. If there is anything we can do to improve your experience, please don't hesitate to let us know.

Warmly,

The team at William Charles Hair

First class as always!

Richard Johnson
2nd Dec 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

The best thing about William Charles is their consistency. The whole team is dedicated to making your experience a success. I wouldn’t go anywhere else.

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Response from William Charles Hair

Hi Richard,

Thank you so much for your kind review! Consistency is something we strive for at William Charles and we are glad that it has been noticed by our valued clients like you. Our team always puts in their best effort to ensure every experience at our salon is a success. It means a lot to us that you wouldn't go anywhere else!

Thank you for your continued support, Richard. We can't wait to see you at the salon again soon.

Warmly,
The team at William Charles Hair

Fringe cut

Susan Cheesley
2nd Dec 2025
5.0
Appointment verified by iSalon Software

Debbie kindly cut my fringe and was very helpful. This was all fitted in at short notice. Very friendly, m any thanks

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Response from William Charles Hair

Hi Susan,

Thanks for taking the time to leave us a review! We're so glad that you had a positive experience at our salon with Debbie. We always try our best to accommodate last-minute appointments and provide a friendly environment for our clients.

We're happy to hear that you're satisfied with your fringe cut and we really appreciate your thanks. It means a lot to us that you had a good time at our salon.

We hope to see you again soon for your next visit.

Best,
The team at William Charles Hair

Thank you so much

Jacky Ceeney
30th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

You went out of your way, again, to make my hair look amazing. The colour of the highlights are perfect and you listened carefully to how I wanted my hair cut. I need to manage it myself and I know I can. You have the gift of making your guests feel very special.

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Response from William Charles Hair

Hi Jacky,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you are happy with your recent experience at our salon.

We take great pride in listening to our guests' needs and ensuring that they leave feeling amazing. It's wonderful to hear that you felt special during your visit and that you are happy with both your hair colour and cut.

Thank you again for choosing to visit us at William Charles Hair. We look forward to welcoming you back in the future.

Best wishes,
The team at William Charles Hair

Lovely hair

Diane Hemmett Ward
29th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great hair cut thankyou Rona enjoyed me pamper xx

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Lovely hair

Diane Hemmett Ward
29th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great hair cut thankyou Rona enjoyed me pamper xx

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Response from William Charles Hair

Hi Diane! Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you enjoyed your pamper with Rona and that you love your new haircut. We really appreciate your support and we can't wait to welcome you back to our salon in the future for more pampering sessions. Thanks again and take care! - The William Charles Hair Team

Fab environment, cut & colour!

Lesley- Farmer
27th Nov 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

This was my third visit to the salon & l could not be more pleased. Emily had cut my hair twice before. On the latter of those occasions, l sought her advice on my high-lights. She told me about the new range the salon is using (Keune) & provided a skin test. Yesterday, l returned for a cut and full head of high-lights. The colour has already been admired by family & friends. I was nervous about the new product ( for me) but need not have been. I am totally delighted.

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Response from William Charles Hair

Dear Lesley,

Thank you so much for your lovely review! We are thrilled to hear that you were pleased with your recent visit to our salon. It was such a pleasure to have you here for the third time and we are happy to know that Emily has consistently provided you with great haircuts.

We are proud to use the Keune range and we are glad that you were satisfied with the skin test and the end result of your full head of highlights. It means a lot to us that your family and friends have already admired the new colour. We understand how nerve-wracking it can be to try a new product, but we are grateful that you trusted us and are completely delighted with the outcome.

Thank you again for your kind words and we can't wait to see you again for your next visit!

Warmly,
The team at William Charles Hair

New hair colour new me !

Nancy Godding
27th Nov 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

It was my first time at William Charles and so with a lot of trepidation (after sadly dismal results at other salons) that I took the plunge and had my hair coloured. I had already had an initial consultation with Philippa, who made me feel relaxed. She was very professional and we chatted about my hair colour preference and what could realistically be achieved. The end result was above and beyond what I had expected and I am so happy with my new look. The old adage you get what you pay for is so true and was certainly more than worth the price. I have already booked another appointment for hair cut. Thank you so much

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Response from William Charles Hair

Dear Nancy,

Thank you so much for sharing your experience at our salon. We are thrilled to hear that it was your first time at William Charles and that you were pleasantly surprised with the results. We understand how nerve-wracking it can be to try a new salon, but we are glad our stylist Philippa made you feel relaxed during your initial consultation.

It is always our goal to provide professional and realistic hair services to our clients. We are delighted that you are happy with your new hair colour and felt it was worth the price. It means a lot to us that you have already booked your next appointment for a hair cut with us.

We look forward to seeing you again and thank you for choosing William Charles Hair. See you soon!

Best,
The team at William Charles Hair

Hair

Anonymous
25th Nov 2025
5.0

As always fantastic Emily is such a lovely person and my hair looks fabulous

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Response from William Charles Hair

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with Emily at our salon. We will definitely pass along your compliments to her. It's wonderful to know that you are happy with how your hair looks, and we're so glad that you enjoyed your time with us. We truly appreciate your support and hope to see you again soon. Thank you for choosing us for your hair needs!

Sincerely,
The team at William Charles Hair

Feeling amazing

Sarah
25th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

More than just a great cut, the whole experience is a delight and one comes away feeling wholly better than when one arrived!

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Response from William Charles Hair

Hi Sarah,

We are thrilled to hear that you had a wonderful experience at our salon. Thank you for taking the time to share your feedback, it means a lot to us.

Our team always strives to provide not just a great cut, but also a delightful experience for our guests. We are glad that you left feeling better than when you arrived!

We hope to see you again soon for another pampering session. Thank you for choosing William Charles Hair.

Best,
The team at William Charles Hair

Royal treatment

Charlotte L Hall
21st Nov 2025
Team Member: Joe
5.0

Customer Service is here next to none , absolute first class treatment from all the staff .. they greet/ treat you with the highest respect , doors opened , head massage, aromatherapy , hot drinks , adjusting seating ..all the finery of a first class experience. The salon looks top notch high end and is immaculate. Joe J is lovely and attentive , he advices yet ultimately listens to you, the result was the bouffant big wavy hair I desired. Wonderful.

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Response from William Charles Hair

Hi Charlotte,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a first-class experience at our salon. Our team takes great pride in providing top-notch service and we're happy to know that you felt well taken care of.
Joe J is definitely one of our stars and we're glad that his advice and attention resulted in the bouffant big wavy hair you desired.
We strive to maintain a high-end and immaculate salon environment for our clients and we're delighted to know that you noticed and appreciated it.
We hope to see you again soon for another wonderful salon experience.
Best,
The team at William Charles Hair

Highlights

Angharad (ann Garad) Bowman
20th Nov 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Professional and approachable. Felt relaxed and comfortable. And my colour is perfect, thank you xx

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Response from William Charles Hair

Dear Angharad,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you felt relaxed and comfortable during your visit to our salon. Our team prides themselves on being both professional and approachable, and we are glad to hear that it was reflected in your experience.

We are also delighted that you are happy with your perfect hair colour! Nothing makes us happier than knowing our clients are satisfied with their results. Thank you for trusting us with your hair.

We really appreciate your feedback and hope to see you again soon. Take care!

Warmly,
The team at William Charles Hair

Great appointment

Anne Sproson-Gambrill
20th Nov 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Georgiana was great this was my first appointment and i've already booked my second. She listened to want I wanted

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Response from William Charles Hair

Dear Anne,

Thank you very much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with our stylist, Georgiana, during your first visit to our salon. It's wonderful to know that she listened to your needs and that you were so pleased with the results, that you have already booked a second appointment.

We truly appreciate your kind words and your loyalty to our salon. We can't wait to welcome you back for your next appointment with us. Thank you again for choosing to visit us and for trusting us with your hair.

We are thrilled to be able to provide you with great service and we look forward to seeing you soon!

Warm regards,

The team at William Charles Hair

Always a wonderful experience

Susan Richardson
20th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Have been seeing Rona for ten years now, and have never had a bad experience. She has an instinctive feel for colour, and I love the natural look she achieves. I always feel listened to and my preferences understood. The whole team looks after me and the coffee is great! Keep up the good work.

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Response from William Charles Hair

Hi Susan,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you have been a loyal client of Rona's for ten years and have always had a great experience with her. We strive to make sure that our clients feel listened to and their preferences understood, so we are glad to know that Rona achieves this for you.

We also appreciate your kind words about the rest of our team and our coffee. We will definitely keep up the good work and look forward to seeing you in the salon again soon!

Warm regards,
The team at William Charles Hair