At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.
Read more...
Hair
After a hectic and chaotic year, and not really looking after my hair, the time was right. I went in and saw Nicole looking much like a bush, and came out a new woman. THANK YOU Nicole for your understanding and making me feel me again.
Thank you also to the lovely lady who gave me a fantastic massage, much needed and enjoyed.
Thank you Karen for this amazing review of Nicole and William Charles Hair. Your restyle looked amazing and I am delighted you felt like yourself again. We look forward to seeing you again on your next visit.
Very good experience with Sammy. Relaxing hand message with Rosie.
Good salon atmosphere.
Thank you Rosie for taking the time to review William Charles Hair. We look forward to welcoming you back into our salon for your next experience.
I can’t remember the names of the stylist or the girl who gave me a nice head and neck massage but they were both charming. I only popped in on the off chance of a cut and was delighted to be accommodated and thrilled with the end result. Thank you all so much.
Thank you Sarah for your 5 Star review of our salon. It was Sammy who looked after you on your visit to William Charles Hair. I am happy that you were delighted with your hair and look forward to welcoming you back into our salon.
My first visit. Professional staff and great hair cut. I would definitely go back.
Thank you so much for your 5 star review of William Charles Hair and Emily. We look forward to welcoming you back into our salon for your next visit.
My first visit. Professional staff and great hair cut. I would definitely go back.
Thank you so much for your 5 star review of William Charles Hair and Emily. We look forward to welcoming you back into our salon for your next visit.
Very pleased with my hair cut but felt the whole experience was rushed. Poor attitude from hair washer, and rushed cut
Thank you so much for your review of our salon for your Saturday cut. I so glad you were so pleased with your hair cut.
I really want to apologise that we let you down with the rest of your experience with us. As you can see from our many reviews this is not the standard of service we give our guests at William Charles Hair. It is unfortunate your review was anonymous because i would really like to talk to you personally. if you could email,call or text the salon i would really appreciate that. Meanwhile, I will use your comments to reinforce to our salon team the extreme importance of consistantantly creating the perfect customer 'journey'.
Please contact me on [email protected] or 01580 762564.
Looking forward to hearing from you
Russell
Rona as always very friendly and put me at ease. Rona always makes sure you are happy with what she is doing. Rona always goes the extra mile for everyone. Highly recommend.
Thank you for this amazing review of Rona and William Charles Hair. Its good to see that all of Rona's hard work and dedication is noticed by our guests. See you very soon.
Hugely thank you for sorting out my fringe ? xx
Always a pleasure Teen. See you on your next visit to our salon.
My wife persuaded me to stop taking cheaper Barbers who just didn’t do it for me..... At my age I was suspicious but went along with her instruction with some reluctance. I’m so pleased I made this bold (for me!) step. I reckon I look five years younger..... and it certainly is a big improvement. Thank you, Rona.
Thank you John for your review of Rona and William Charles Hair. I reckon you look 10 years younger at least. See you on your next visit to our salon.
As Always a great enjoyable experience at William Charles. Coped very well during a massive power cut that put the whole of Tenterden out.
Thank you Wendy for your 5 star review. Its a pleasure to see you back in William Charles Hair. We will see you soon for your next enjoyable experience. No power cut next time.
First visit - very welcoming. Joe did an excellent job resulting in highlights I envisaged when booking appt. Complimentary hand massage and applying of Aviva lipstick a really lovely touch. Can’t wait to go back?
Thank you for a great review Laura. I am pleased Joe did an excellent colour and cut for you and with a full consultation created the look you envisaged. The massages and make up touch are lovely extras that are 'only at AVEDA' and we all feel they are a great addition to our guest experience. We all look forward to seeing you again in William Charles Hair.
It's the 1st time that I've been here, when I went in the week before to have a talk about my hair, the reception was lovely, Joe had time to talk to me.
Then on the day WOW what a lovely experience, you are treated and looked after so well. And the end result was just amazing, would highly recommend them, thank you everyone.
Thank you Tina for this amazing review of William Charles Hair and of course Joe. Its great you had a WOW experience in our salon and enjoyed being treated so well. We all look forward to your next visit.
Delighted as always
Thank you Ruth for your continued support and another 5 star review for Mehmet and William Charles Hair. It is always a delight to see you in our salon and we look forward to your next visit.
Lovely hairdressing experience, Nicole did an amazing job and I loved the complimentary massage and lipstick.
And thank you to the young lady who made a great job of washing it. ? and I loved the furry assistant ?
Thank you Leah for your amazing review of William Charles Hair and Nicole. I am really pleased you enjoyed your visit to our salon and all the extras that you get 'only at AVEDA'. This is the first review that poppy the dog has been mentioned in and I think she will be happy with that. We look forward to seeing you again.
Great relaxing experience. Love the colours you did today. Had Plenty of compliments already thankyou Rona
Thank you Diane for your continued support of our salon. I am pleased you loved your hair and everyone else loved it to. We all look forward to your next visit
Lovely, friendly staff and salon, really nice products - just a bit more expensive than my usual. Very surprised to be able to get an on-the-day appointment at such a nice salon.
Thank you Catherine for your review of our salon and our lovely staff. We do try to staff our salon at a level where there is available appointments for guest looking for that spontaneous haircut. I am happy you liked our salon and the AVEDA products we all enjoy using. We look forward to seeing you again at William Charles Hair.
Despite a dull Monday morning, the welcome and service were cheerful and upbeat. Expert hairdressing and efficient staff. Thank you!
Thank you Barbara for your 5 star review of our salon. Its always a pleasure to see you in our salon. I am glad Rona is her normal cheerful self and is continually looking after you in her expert way. We look forward to seeing you soon for your next visit
Booked in for haircut came out looking 10 yrs younger! Thank you Mehmet for a great style. the whole package from the amazing neck shoulder massage to the basin for wash and another head massage Bliss Top London standards have arrived here in Tenterden Highly recommended .
Thank you so much for your 5 star review and recommendation of William Charles Hair and Mehmet. We constantly aim to offer the highest customer service to our guests. We look forward to seeing you on your next visit to our salon.
Have seen Joe for few times now and he always makes me feel pampered ??♀️and well looked after. So many times in the past I’ve met hairdressers who’s judged me from not treating my hair the “right way”. Joe is optimistic, fun and make you feel unique. ??Until next time.. ??
Thank you Rebecca for this 5 star review of Joe and William Charles Hair. Its great to see you have a good salon relationship with Joe and that he is looking after you so well.
As always, I love my hair!!!
As always Carol your hair looked amazing. See you next time and thank you for the 5 star review.
Another lovely visit to William Charles! Such an excellent, attentive salon.
Thank you Gabby. 5 star reviews like this make the hard work we put in worth while. See you on your next visit.
I’d not been in a salon for years, from start to finish I was well looked after, great treatment and Sammy did a really good cut for me. Thanks too to the lady who massaged & washed my hair!
Looking forward to my next appointment. Thank you! ?
We are looking forward to your next appointment as well Kim. I am happy you were looked after, had great treatment and a good cut from Sammy.
From first walking in to the salon, I felt at ease.. all staff so friendly.. Sammy was brilliant, knew exactly what I wanted, nothing was to much trouble. Felt like I had been going their for years...
Thank you Joanna. This is an amazing review that highlights all we try and achieve. We look forward to your next visit and hopefully see you for years to come.
very friendly and kind. Made me feel at ease and gave me the best hair cut in years. Will definatly be back.
5 stars for the best haircut in years, thank you so much for the recognition. We look forward to your next visit Andy
Very happy with whole experience
Loved the head and shoulders massage
Thank you for your review of William Charles Hair. The head and shoulder massage is an amazing extra that is typically only at AVEDA. We all look forward to your next visit.
Amazing & brilliant & good fun
Thank you Jenny for your review of our salon and Emily. We look forward to your next visit.
Nicole is excellent both in personality and skill.
Thank you Gary for the continued loyalty and 5 star reviews. We all appreciate it, especially Nicole. See you next time
I have been getting my hair done with Joe for a while now. He's always friendly and professional, and does a great job. I'd recommend him 100%. The salon is also always comfortable and a nice atmosphere.
An amazing 5 star review. Thank you Laura for the recommendation of William Charles Hair and Joe. See you next visit.
Lovely calming atmosphere, caring professional staff, excellent Aveda products = beautiful hair!
My hair is always beautiful after I have had it cut and styled!
Great experience all round.
It is always a pleasure to look after you Ethne. A great start to a Thursday morning. See you next time.
At the mercy of Rona with a razor ! This talented lady styled my hair to perfection! Rona shares her knowledge and creativity to create a really personal service !
Amazing review Sally. Thank you so much for your loyalty to both Rona, Myself and our salon. See you next time.
Excellent experience as always - great colour and cut and it’s a real pleasure to go to WILLIAM Charles - all the staff ate very friendly and happy, and Joe is very good at his job.
Thank you Tracey For your review of our salon, staff and Joe. Its always a pleasure to see you in William Charles Hair and we look forward to the next time.
Excellent hair stylist, hold onto him!
Thank you Amanda for your review of our salon and yes we will keep hold of Joe. See you for your next visit to William Charles Hair
Fantastic! Came in and my hair was flat and boring- now it has body and shine!
Thank you Stacey for your 5 star review of our salon. AVEDA products are amazing for the hair, and making it shine. An amazing cut for the body. We look forward to seeing you for your next visit in our salon.
Excellent as usual
Thank you Ann for the 5 star review. Rona will always put in 100% to make sure your visits are excellent. We look forward to seeing you soon.
Super comfortable and a very understanding stylist considering my hair is a permanent mess.
Don’t waste the opportunity to take the free head massage, the girl who does it is amazing
Thank you Elly for this review of our salon. The head massage is a lovely experience that everyone receives in William Charles Hair, and I agree that it is amazing. We look forward to your next visit.
First visit and very impressed. I somewhat underestimated how long it would take but the hand and head massages were wonderful
Thank you Leticia for the 5 star review of William Charles Hair. We find everyone loves the extra massages you receive in an AVEDA salon. We look forward to your next visit
A lovely clean,smart salon,with genuine character that fits right in with tenterden town,but modern too.
I had a freindly welcome and a very nice coffee,a relaxing head and neck massage with a hair wash that did not wash my whole face too!
Sammy cut my hair very well and even offered a make up retouch which was a nice little extra.
Thank you Heather for your amazing review that highlights some of the qualities of our salon. We look forward to welcoming you back into our salon for your next visit.
Another lovely experience, another great look
And another great review. Thank you Ros. We look forward to your next visit to William Charles Hair.
Excellent, thank you. Fitted me in after misunderstanding with my name, tel no, phone number and appointment time!
Mehmet listened to what I wanted and expertly delivered. All the staff were harming and attentive. A great experience and I shall be back!
Thank you Ginny for your review of our salon and i am pleased that you were very well looked after once in the salon. I can only apologise for the initial misunderstanding with your name and telephone number and hopefully i can discuss this matter with you asap. Russell
So pleased with new cut and colour and just love the atmosphere.
Thank you Diane for taking the time to review our salon. We are happy that you are pleased with your colour and cut and look forward to your next visit.
Thanks to Rona's skill and patience my hair looks amazing and she made me feel fabulous.'Result' should be 6 out 5 stars! Thank you x
Your hair always looks amazing Pippa. We look forward to seeing you soon and thank you for the 6 star review.
Lovely salon, with friendly caring staff. Highly recommended Mehmet. Thank you.
Thank you Jo for your recommendation of our salon and also Mehmet. We look forward to seeing you again in William Charles Hair.
Excellent, friendly and professional service. Needed my hair sorted for a wedding Delighted with my haircut and style. It looked very natural and soft but maintaining the style.
Thank you Maria for your review of our salon. I am happy you had excellent service and that you were delighted with your hair cut and style. We all look forward to seeing you soon.
Was very good loved all the little extras
Thank you Julie for your review of William Charles Hair. We are all pleased that you love the extras you receive only at AVEDA. We look forward to seeing you soon.
I went back to William Charles because I liked how Mehmet cuts and styles my hair and the attention to detail he gives.
Thank you for your review of our salon. I am pleased Mehmet is very attentive to you in our salon and we all look forward to seeing you soon.
Excellent! A great haircut and lovely girl. One slight thing- I should really avoid too much talking as I need to max out on resting and mindfulness as I am so ridiculously busy. Don’t like to be rude and say that I don’t really want to chat as I am quite a chatty person. It would suit me to have the option.
Thank you Gemma for your Excellent review of William Charles Hair. We are looking at introducing a quiet seat/area and appreciate your feedback on this matter. We look forward to seeing you very soon in our salon.
Excellent. Highly recommend
Thank you for your amazing review and the recommendation of William Charles Hair. We look forward to seeing you again in our salon.
Thank you again...always leave William Charles feeling fab
Thank you Ruth for the 5 star review. We hope you are liking the new fringe. See you soon.
I’d rather go to the dentist than have my hair cut ! That’s what I used to say but Rona has changed all that . I’ve found someone who just gets me and I am now a regular . Excellent in every way , I cannot fault this salon and I love the results . Thank you Rona , and thank you for taking the time with my daughter giving her advice and then managing to fit her in for a cut too x
Thank you Kimberley for the 5 star review of William Charles Hair and Rona. Who would of thought you would love coming to the hairdressers. See you soon. Russell
A great 1st unplanned visit as hadn't booked. I was thoroughly well looked after by Mehmet who made me feel very comfortable. I left feeling great! Thanks to the whole team...
Thank you Carol for your 5 Star review of Mehmet and William Charles Hair. We are extremely happy you felt comfortable in our salon and the whole team made you feel great. We look forward to seeing you in the salon very soon.
At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.
