William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,442 verified reviews
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Highly recommended

Marine
17th Nov 2018
Team Member: Joe
5.0

Love this salon, always happy with my color and cut by Joe. I wouldn’t go anywhere else. Joe is a great hairdresser, very professional and gives great advice.

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Response from William Charles Hair

Thank you Marine for your 5 star review of Joe and William Charles Hair. We all look forward to seeing you on your next visit.

10 years younger...

Anne Shapiro
16th Nov 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

What a great experience! Wonderful head and neck massage, coffee, and a terrific cut with an accomplished stylist. I will definitely be back! Thank you all!

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Response from William Charles Hair

Thank you Anne for your 5 star review of William Charles Hair. We are happy that you enjoyed the extras that are only at AVEDA. We look forward to seeing you back in our salon for another terrific cut.

Bushell

Emma
15th Nov 2018
Team Member: Rona
5.0

So I went in with awful coloured /damaged hair - Rona insisted I was going to have my lovely hair back and was very honest about it, with maybe it taking a couple of attempts to get it to what I wanted (Pinterest picture in hand) The reality being that to achieve what I needed and wanted I would need to come back for the second treatment as Rona was worried how blonde I Had it previously - she 100% new what she was doing in order to gain what I wanted - because my expectations were HIGH (Pinterest inspired high) I put my faith in her and with two visits to the salon she had rectify and given me the look I wanted .. the salon including its products and people have extremely good values and morals - and they train their staff to an impressive level, to be the best and to give the most professional service that they can ... I am so impressed by this salon and high recommend it

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Response from William Charles Hair

What a wonderful review Emma.
We do understand that walking into another salon after a ‘not so great experience’ elsewhere is daunting enough let alone trusting us to get it right. Your Pinterest pics were actually a great help to get to your goal.
Rona always educates the staff about the importance of our guests understanding how we will achieve the look and the length of time it will take to get there.
Thank you for having faith in William Charles Hair

From long to short

Teresa Cane
14th Nov 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Had a wonderful experience from start to finish. Nicole took the time to understand exactly what I wanted the finished result to look like and i felt confident in her ability to get it right. All the staff were very friendly and my whole experience was special from the fabulous neck and shoulder massage to the finishing touch of lipstick before i left. I will definitely be returning. Oh and i loved the music ????

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Response from William Charles Hair

Teresa thank you so much for taking the time to write this lovely review.
William Charles hair are so proud of Nicole. She started as a Saturday girl and has grown into such an amazing hairdresser with the best customer service for all her guests.
We look forward to seeing you at your next relaxing visit.

From long to short

Teresa Cane
14th Nov 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Had a wonderful experience from start to finish. Nicole took the time to understand exactly what I wanted the finished result to look like and i felt confident in her ability to get it right. All the staff were very friendly and my whole experience was special from the fabulous neck and shoulder massage to the finishing touch of lipstick before i left. I will definitely be returning. Oh and i loved the music ????

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Response from William Charles Hair

Thank you Teresa for your lovely 5 star review of William Charles Hair. The 'only at AVEDA' extras you get are amazing and we are glad you enjoyed these little extras. We look forward to your next visit to our salon. I will get the playlist sorted

From long to short

Teresa Cane
14th Nov 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Had a wonderful experience from start to finish. Nicole took the time to understand exactly what I wanted the finished result to look like and i felt confident in her ability to get it right. All the staff were very friendly and my whole experience was special from the fabulous neck and shoulder massage to the finishing touch of lipstick before i left. I will definitely be returning. Oh and i loved the music ????

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Response from William Charles Hair

Thank you Teresa for your lovely 5 star review of William Charles Hair. The 'only at AVEDA' extras you get are amazing and we are glad you enjoyed these little extras. We look forward to your next visit to our salon. I will get the playlist sorted.

Gents cut and style

Gary Bodle
14th Nov 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Nicole provides excellent customer service which combined with her natural talent and skill makes the whole experience most pleasant.

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Response from William Charles Hair

Gary, you’re very kind and thank you for taking time to post this review. William Charles Hair are very proud of Nicole- She has grown into a lovely hairdresser with, as you say, excellent customer service.
See you at your next pre booked appointment.

Very Good Experience

Freddie Brook
13th Nov 2018
5.0
Appointment verified by iSalon Software

Mehmet was very good with my eight year old, nice and friendly atmosphere, wasn't a chore for Fred to sit still. Lovely cut!

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Response from William Charles Hair

Thank you for taking the time to review your visit, we really appreciate it.
William Charles Hair are very proud of Mehmet. He is patient, kind and a great stylist too.
We hope Freddie looks forward to his next visit to William Charles Hair.

Feeling fabulous

Pippa Gagie
2nd Nov 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona transformed me and my hair! How cool is that! I arrived feeling bleuch and frumpy and left feeling fabulous and gorgeous. My daughter said my hair looks amazing and it does (now!!!). Thank you Rona xxx

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Response from William Charles Hair

Pippa, thank you for taking time once again, to write such a kind review. Rona continually educates the wonderful staff at William Charles Hair to ensure guests look great but more importantly, that they feel amazing. We love the time we spend with you Pippa,and really look forward to your next pre booked appointments.

Blow Dry

Karen Philipps
1st Nov 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

My hair is always done beautifully, just as I like it!

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Response from William Charles Hair

Karen, Thank you for your lovely review for William Charles Hair. We always look forward to seeing you and your smiley face when you come in the door.
Rona, Emily and the team will always strive to ensure you will receive our consistant, professional, friendly and relaxing service.
Look forward to seeing you next week.

Hair cut today

Anonymous
30th Oct 2018
5.0

Expert styling, friendly service

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Response from William Charles Hair

Thank you so much for taking time out to leave your lovely review. All our team at William Charles Hair strive to ensure you receive a professional service. We hope you felt welcomed and made to feel relaxed too.
We look forward to the next visit from you.

Child’s cut and dry

Karen Pilcher
29th Oct 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Considering I had a 7yr old and 12yr old at loggerheads, Nichole very calmly carried on cutting my daughters hair. Nichole was very professional and kept going throughout. Thank you Nichole for putting up with my boys.

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Response from William Charles Hair

Hi Karen
Thank you for grabbing time in your busy life, with the children, to write this review for Nicole and William Charles Hair.
We understand siblings have good days and bad- and Nicole wasn’t phased at all.
So glad you were happy with the service and the hair cut.
Look forward to your next visit. See you soon.

Mrs

Sue Clark
26th Oct 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily listened and spent time doing my new hairstyle

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Response from William Charles Hair

Thank you so much for taking time to write a review for Emily at William Charles Hair.
We know you were looking for a change and hopefully you feel more confident about your hair.
We look forward to seeing you soon to see how it’s going.

Cut and finish

Jenny Mcoy
24th Oct 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Lovely cut and plenty of body in the fonal look. Can see this morning I will be a le to.manage perfectly.

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Response from William Charles Hair

Thank you Jenny for your 5 star review of William Charles Hair. We will see you very soon for your next visit.

Another lovely appointment

Gabby Brooks
20th Oct 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Lovely colour, cut and curls by Mehmet. Thank you for another great visit to William Charles.

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Response from William Charles Hair

It is always a pleasure to look after you Gabby. We will see you soon for your next lovely colour and curls at William Charles Hair

Cut and colour

Claire Clapp
17th Oct 2018
5.0

Always very happy with the service and results of my hair appointments at William Charles

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Response from William Charles Hair

Thank you Claire for the 5 star review. We are always happy to look after you in our salon. See you very soon for your next visit.

Restyle

Laura Smith
16th Oct 2018
Team Member: mehmet
4.5
Appointment verified by iSalon Software

Fabulous makeover by Mehmet
... perfectionist extraordinaire! Thank you for all your tips and advice too.

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Response from William Charles Hair

Thank you Laura for this amazing review of Mehmet the perfectionist, it is always a pleasure to look after you in William Charles Hair.

Highlights and cut

Karen Rickwood
16th Oct 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Great colour, really pleased with the results. Good cut too. Have already booked another appt!

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Response from William Charles Hair

Thank you Karen for the 5 star review. AVEDA colour lets us create some amazing results. We look forward to seeing you on your next appointment.

As good as ever!

Carol Pepper
15th Oct 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

I love my hair - as I always do when I come from Rona at William Charles!

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Response from William Charles Hair

It is always a pleasure to look after you in William Charles Hair. Rona looks forward to your next visit, Thank you Carol.

Best in town

Kim Cowley
11th Oct 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Great service very professional and value for money

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Response from William Charles Hair

Thank you Kim for your 5 star review. We look forward to seeing you and your daughter back in William Charles Hair very soon.

Beyond Grateful Mama to the whole Team

Teen
28th Sep 2018
Team Member: emily
5.0

I never ordinarily write reviews but the extraordinary support, professionalism, patience & kindness that Rona, Emily (& back up Team!) have shown to my daughter on trying to correct what could only be described as a hair disaster caused by another salon has been unreal .. it has taken a very long time to correct and get my daughter back but every painful step has been worth it as the amazingly dedicated William Charles Team brought ‘her back’ .. I shall be forever grateful to you all .. we got there! ????
with our most grateful thanks
Fondest Regards T x

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Response from William Charles Hair

An amazing review for our team at William Charles Hair. We got there... See you very soon back in the salon.

Great experience

Janet Lally
25th Sep 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Professional and thoughtful service. Pleased with result

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Response from William Charles Hair

Thank you Janet for this 5 Star review. We look forward to seeing you in the new year

Not just a hair trip a real treat !

Barbara Scott
22nd Sep 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great colour, great cut and great products. Coupled with a good old natter... what could be nicer?

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Response from William Charles Hair

Thank you Barbara for the 5 star review of William Charles Hair. Its good to see you are loving your trips to the salon, and a natter as well. See you soon.

Joe is amazing...

Rebekah
20th Sep 2018
Team Member: Joe
5.0

After never walking out of a salon with the cut/color I had in mind, I assumed that was the way it would always go. I was so pleased and excited after my first appointment with Joe - he listened and gave great feedback, and I left with a head of hair that was even better than I had imagined. Five stars isn’t enough - Joe is a legend and if I could convince him to move to America to be my stylist for life... it would be a dream come true. But for now, while in the UK, I’m only booking with him!

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Response from William Charles Hair

Thank you Rebekah for this amazing 5 star review. We are glad that your visit to William Charles Hair was better than you imagined, and what can I say about the amazing Joe. 5 stars all round.

Beautiful Hair!

Ethne Tragett
20th Sep 2018
Team Member: Russell
5.0
Appointment verified by iSalon Software

Went in to William-Charles feeling frazzled, with frazzled hair and came out with beautiful shiny hair , and feeling relaxed!
Kindly careful staff, coffee and Aveda products - lovely.

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Response from William Charles Hair

Thank you Ethne for the 5 star review of William Charles Hair. It is always a pleasure to give you tame, shiny hair. See you on your next visit to our salon.

lovely experience

Melanie Smith
12th Sep 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Love the colour and cut and felt very pampered.

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Response from William Charles Hair

Thank you Melanie for your review of William Charles Hair. It is always good to feel pampered and leave the salon with hair you love.

Excellent

Jo Ross
10th Sep 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

William Charles is a lovely hair salon very professional but relaxed as well. Rona is brilliant and has made such a massive difference to my hair. Thank you - I wouldn't go anywhere else.

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Response from William Charles Hair

Than you Jo for your 5 star review of William Charles Hair. Rona and the team look forward to seeing you on your next visit.

Client

Anonymous
7th Sep 2018
Team Member: Nicole
5.0

Brilliant advice given by Russel and duly supported by Nicol on colour head root drag through! Out come Fabulous. Loving it and so natural looking . Just a touch of sunlight as opposed to a bleached Ginger. Hair feels soft and nourished. Loved the additional Hand Massage whilst waiting and the amazing head massage . Best ever thank you I’ve already booked for 6 weeks time

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Response from William Charles Hair

Thank you for this amazing review of William Charles Hair. We are so happy you left feeling fabulous and look forward to seeing you on your next visit.

happy times

Cheryl Wright
6th Sep 2018
Team Member: mehmet
4.0
Appointment verified by iSalon Software

very happy with the results. Georgia and Mehmet have excellent service.

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Response from William Charles Hair

Thank you Cheryl for your review of our salon. I am glad you got excellent service from Mehmet and Georgia. We look forward to seeing you soon.

Wash / cut

Linda Raybould
4th Sep 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Excellent ...no waiting and nicole did what i wanted

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Response from William Charles Hair

Thank you Linda for the 5 star review. I am glad you enjoyed your visit to William Charles Hair and Nicole did exactly what you wanted.

Hair colour

Diane Hemmett Ward
3rd Sep 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Love having my hair done here. Great hand massage and head massage. Always interested in what you are doing. A great listening ear. Thankyou Rona xx

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Response from William Charles Hair

Thank you Diane for your amazing review of our salon, you describe Rona to a tee. See you soon back in William Charles Hair.

Mixed review

Naomi Hardy
31st Aug 2018
2.5
Appointment verified by iSalon Software

I arrived for my appointment to find it had been booked for the wrong day. ***** said he could do my hair anyway which I was grateful for. I was not offered a tea or coffee or even a glass of water the whole 90 minutes I was there. ***** talked me out of the style I originally wanted and I started to think this was because he wanted to do my hair very quickly before his next client. When he finished my hair I wasn’t happy with it but felt awkward to ask for changes when his next client was sat waiting in a chair along from me. He then went and got someone else to finish my hair. Mehmet was really nice, went over my hair again and held a conversation with me and is the reason my rating isn’t lower.

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Response from William Charles Hair

Thank you Naomi for this review and for giving us the opportunity to resolve this issue. I hope now you are happy with your haircut and service provided by us and accept our apologies for how this visit went. We look forward to seeing you back in our salon for your next visit.

Beautiful hair!

Anonymous
24th Aug 2018
5.0

Friendly very professional care, result: lovely shiny well behaved hair , beautiful!

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Response from William Charles Hair

Thank you for your 5 star review of William Charles Hair. We are all pleased you were happy with your hair and our salon.

Haircut

Gary Bodle
23rd Aug 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

Excellent first time cut with Nicole. A great personality.

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Response from William Charles Hair

Thank you Gary for your review of Nicole and William Charles Hair. We will see you soon for your next visit.

Excellent experience

Steve Oneill
20th Aug 2018
Team Member: Rona
5.0
Appointment verified by iSalon Software

Such a wonderful personal service! The staff are all very friendly but professional! There is no being rushed, the stylist ask and actually listen to how you would like you hair styled/ coloured and give you informed ideas!

The salon is very relaxing and professional without being pretentious, like some salons I have visited.

I would recommend anyone to try it out, you won’t be disappointed!!!!

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Response from William Charles Hair

Thank you Steve for the 5 star review of William Charles Hair. It is always a pleasure to see you in our salon.

Salon experience

Ruth Moore
19th Aug 2018
Team Member: mehmet
5.0

Delighted with my colour, cut and finish . Thank you

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Response from William Charles Hair

Thank you Ruth for your continued support. I am pleased Mehmet gave you a colour and cut you can be delighted with. See you real soon back in William Charles Hair.

Very happy with this Salon

Vicky
18th Aug 2018
Team Member: mehmet
5.0

A good experience.
Mehmet had a professional approach and instilled confidence that he understood my requirements.
I'm very pleased with my highlights.

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Response from William Charles Hair

Thank you Vicky for the 5 star review. I am pleased Mehmet gave you a confident, professional service. We look forward to seeing you again soon in William Charles Hair.

Perfect colour and cut!

Rachel Densham
8th Aug 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Love the colour, cut and service! Many thanks.

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Response from William Charles Hair

Thank you Rachel for the 5 star review. Its always a pleasure to see you in William Charles Hair.

Brilliant experience

Vicky Ginn
4th Aug 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Have left today feeling pampered and well looked after, Emily put me at ease after taken over from my usual stylist. I’m so happy with the result, she took the time to work out what my hair needed and styled it beautifully for me. Thank you!

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Response from William Charles Hair

Thank you Vicky for your 5 star review of our salon. I'm pleased that Emily stepped in and made you feel pampered and took the time to look after you. We look forward to seeing you soon back in William Charles Hair.

Fantastic as always

Bernadette Forrest
2nd Aug 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Beautiful colour as always with Emily ending with a lovely swishy blowdry with Joe

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Response from William Charles Hair

Thank you Bernadette for your fantastic review of William Charles Hair. We are always pleased to see a happy guest. See you soon

Excellent

Tom Mancais
31st Jul 2018
Team Member: Joe
5.0
Appointment verified by iSalon Software

Great haircut!

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Response from William Charles Hair

Thank you for the 5 star review Tom. We are pleased you loved your hair. See you again soon.

Brilliant

Janet Bridger
30th Jul 2018
Team Member: mehmet
5.0

My first visit – I was very impressed, nice shoulder and neck massage and then the magic began. My hair was cut by Mehmet who transformed my hair: I have received so many compliments. Not the cheapest salon but worth every penny.

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Response from William Charles Hair

Thank you Janet for rating our salon 5 stars on your first visit. I'm happy that you have received so many compliments about your hair transformation. We look forward to seeing you real soon in our salon

Quick Cut

Ann Bryant
21st Jul 2018
Team Member: emily
5.0
Appointment verified by iSalon Software

Great.

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Response from William Charles Hair

Thank you Ann for your review. I am pleased you always receive the 5 star service when at William Charles Hair, See you again soon in our salon.

Great hairdresser

Lisa Lee
20th Jul 2018
Team Member: Joe
5.0
Appointment verified by iSalon Software

Really pleased with my hair and loved the products used. Liked the nice little extras offered during my visit. Thank you!

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Response from William Charles Hair

Thank you Lisa for your 5 star review. The AVEDA products are amazing for your hair and up to 98% naturally derived. We look forward to seeing you again soon for another haircut you can love.

Gorgeous as usual!

Jo Arnell
20th Jul 2018
5.0
Appointment verified by iSalon Software

Frankie always has a hard job ahead of her when I visit, but as usual has performed a miracle with my hair. Thank you so much!!

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Response from William Charles Hair

Thank you Jo for your review. Its always a pleasure to see you in our salon. Miracles come as standard. see you again real soon.

Fantastic!

Ann Befroy
14th Jul 2018
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Always THE best. Seriously. THE best.

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Response from William Charles Hair

Amazing review Ann. Thank you so much. We all work hard to be the best and then better. See you back in William Charles Hair very soon.

Hair cut

Carmel Meade
7th Jul 2018
Team Member: Joe
5.0
Appointment verified by iSalon Software

Really good experience-loved the neck and shoulder massage! Everything you could want from a salon. Thank you

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Response from William Charles Hair

Thank you Carmel for your review of our salon. I'm glad you loved the extras you get at William Charles Hair, neck and shoulder massage, hand massage and nice massage when being shampooed. We all look forward to seeing you again soon.

Would recommend

Sally Morrison
31st May 2018
Team Member: emily
5.0

All the staff very friendly. Love the head massage music & modern interior. Lovely cut
& style by Emily. Have recommended.

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Response from William Charles Hair

Thank you Sally for the 5 star review and all the recommendations. We look forward to seeing you again soon.

Firstimer at William Charles Tenterden

Julie Reynolds
25th May 2018
Team Member: Nicole
5.0
Appointment verified by iSalon Software

I was lucky enough to win a voucher in a Charity Finction for a hair cut. Firstly very generous of them to donate in the first place, secondly I hand a wonderful relaxing experience which included shoulder and head massage. As for the cut I’m very pleased with my Sassy new look. Thank you Nicole and all at the saloon. Julie

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Response from William Charles Hair

Thank you Julie for the 5 star review. Congratulations on winning the voucher. I am glad you enjoyed our salon and was happy with your new look. We all look forward to seeing you soon back in William Charles Hair.

Cut & Style

Tricia Shannon
24th May 2018
Team Member: emily
5.0

As always friendly staff, good atmosphere & brilliant service.

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Response from William Charles Hair

Thank you Tricia for the 5 star review. Its always a pleasure to look after you in William Charles Hair. See you soon.