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William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 09:00 - 18:00
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.92
1,304 verified reviews
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Value
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Hair cut

Charlotte Barber
15th Oct 2017
Stylist: Frankee
5.0
Appointment verified by iSalon Software

I love my hair, always a great experience with Frankee she's friendly, chatty and brilliant at her job.

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Response from William Charles Hair

Thank you Charlotte for your review. 5 Stars

Wonderful exoerience

Yvonne La Roche Seeley
13th Oct 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Very attentive staff, Mehmet so thorough, attention to detail resulted in a wonderful haircut. I am blown away by result as is my husband!
Thank you

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Response from William Charles Hair

Thank you Yvonne for the amazing review. I'm glad both you and your husband loved your hair.

October

Louise Moyna
9th Oct 2017
Stylist: Frankee
5.0
Appointment verified by iSalon Software

Always a pleasant and professional experience. Love my cut and colour. Frankee is lovely and I enjoy my appointments

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Response from William Charles Hair

Thank you for your 5 satrs Louise. I know Frankee loves looking after you and your hair. See you soon

Such relief

Charlotte Lander
8th Oct 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

For the last year I have been returning to Epsom for my hair however my hairdresser has moved on and with great anxiety I looked for a hairdresser in Tenterden. I am delighted following my first cut by Mehmet and the whole William Charles experience was lovely.

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Response from William Charles Hair

Thank you Charlotte for the amazing review, 5 stars. We are all glad you enjoyed your William Charles Hair experience. Mehmet will see you real soon

Hair blow dry

Anonymous
7th Oct 2017
5.0

Awesome blow dry - best ever.

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Response from William Charles Hair

Short, sweet and perfect. Thank you for the 5 stars

Cut and colour

Anonymous
6th Oct 2017
Stylist: mehmet
4.5

Very attentive service. Loved hand massage. Good coffee. Music not to my taste.

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Response from William Charles Hair

Thank you for your review and I am glad you enjoyed your visit to our salon. We are always open to requests on our music, its hard to play music for everyone's tastes. Maybe we should do a guest playlist. See you again real soon

A Top Salon

Natalie
5th Oct 2017
Stylist: Rachel
5.0

Rachel has been in charge of my head for a year now and is an excellent and thoughtful hairdresser. She has worked hard with me over the months to create hair that I am happy with. Not an easy task. Well done, Rachel! I thoroughly recommend William Charles Hairdressing.

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Response from William Charles Hair

Thank you Natalie for your 5 star review and recommendation. Well done Rachel....

The best hairdresser I've had!

Anonymous
3rd Oct 2017
Stylist: Rona
5.0

A blissful few hours at the hairdresser as always. Friendly service and a great haircut?

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Response from William Charles Hair

Thank you for this fantastic review. See you very soon back in our salon.

SJB

Anonymous
23rd Sep 2017
Stylist: Rachel
5.0
Appointment verified by iSalon Software

Just a wonderful experience. Rachel is a very talented young lady and her attention to detail is outstanding. The hand and head massage was very good. Highly recommend the salon.

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Response from William Charles Hair

Thank you for your 5 star review. We are all pleased you enjoyed your visit to our salon. See you again very soon.

Trim

Rosemary Watson
17th Sep 2017
Stylist: Frankee
4.0
Appointment verified by iSalon Software

Impressed with the care, detail & patience shown on my first visit. Very pleased with my trim. Thank you

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Response from William Charles Hair

Thank you for your review Rosemary. I am glad you were pleased with our salon and the care taken on your trim.

Thank you ?

Natalie Callan
8th Sep 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Walked in and got a fabulous hair cut straight away. My hair was in a sorry state and Mehmet worked wonders, also got a lot of advice on the use of products and why my hair tangles. Thank you so much I'm thrilled!

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Response from William Charles Hair

Thank you Natalie for your lovely review. See you again soon.

First Time

Jayne Andrew
8th Sep 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Never been to the salon before.

I don't have straight forward hair. Mine is thin, fine and have a problem with it falling out.

Mehmet listened to my concerns then reassured me as to what he was going to do.

Very attentive, explained what he was doing step by step.

Very happy with the final result came out of salon feeling much more confident in my hair.

A bit on the pricey side but it shows on end results.

Well done

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Response from William Charles Hair

Thank you Jayne for your review of our salon. I am glad you loved the end result. See you very soon.

Balayage full head colour

Olivia Wilson 'Hazel Soze'
2nd Sep 2017
Stylist: Rachel
5.0
Appointment verified by iSalon Software

Polite, professional and an all round 5 star service. Rachel is extremely good with colour and my hair has genuinely never looked better. Highly recommended.

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Response from William Charles Hair

Thank you Olivia for your 5 star review and your recommendation. See you again very soon at William Charles.

Great colour and cut as always.

Gabby Brooks
30th Aug 2017
Stylist: Rachel
5.0
Appointment verified by iSalon Software

I've been going to William Charles for a few years and have enjoyed every visit. The salon is attractive, professional and well-kept. The staff are welcoming & personable. Attention to detail is paramount. I always leave feeling pampered and relaxed. Thank you to all the team.

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Response from William Charles Hair

Its always a pleasure to see you at William Charles, Gabby. also its always nice to see such lovely words about our salon. Thank you

Wonderful

Teresa Heapy
30th Aug 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

I just popped in for a fringe trim - and walked out after a mini instant blow dry! Really wonderful, attentive service - a real treat.

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Response from William Charles Hair

Thank you for your 5 star review. Hopefully we will see you again very soon in our salon.

Extreme makeover!

Nikki Ashton
26th Aug 2017
Stylist: Rachel
4.5
Appointment verified by iSalon Software

Very polite and helpful with ideas to correct a bad colour I had done elsewhere.

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Response from William Charles Hair

Thank you for your review Nikki. It was a pleasure to look after you and we all hope to see you soon.

Pamper

Diane Hemmett Ward
19th Aug 2017
Stylist: Rona
5.0
Appointment verified by iSalon Software

Head and hand massage was the best ive had. Always treated special relaxed and pampered. Always get honest advise about whats good for your hair.

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Response from William Charles Hair

Its always a pleasure to look after you Diane. See you again soon.

Another exceptional visit

Tara Overton
19th Aug 2017
Stylist: emily
5.0
Appointment verified by iSalon Software

Always come out feeling so much better. Emily understands my hair and the colour is always lovely and natural.

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Response from William Charles Hair

Thank you Tara for your kind words and 5 star review. We will see you again very soon.

Consistently good

Sarah Moug
16th Aug 2017
Stylist: emily
5.0
Appointment verified by iSalon Software

Very experienced, listens and tries to problem solve, but above all, consistently good cuts.

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Response from William Charles Hair

Thank you for your kind review. We always try to maintain our high standard of hairdressing and I am pleased this is the case. We will see you again soon.

Cut & Colour Appointment

Tricia Shannon
14th Aug 2017
Stylist: Rona
5.0
Appointment verified by iSalon Software

Brilliant service as always. Polite, efficient & would recommend William Charles salon & staff.

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Response from William Charles Hair

Thank you Tricia. Its always a pleasure to look after you and your hair. We will see you very soon.

First Visit

Anonymous
14th Aug 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Great first visit - will be back - thank you Mehmet for taking the time to understand my hair!!

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Response from William Charles Hair

Thank you for your review. We hope to see you many more times at our salon.

Restyle

Laura Smith
11th Aug 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

One very happy customer! Had a long awaited colour and cut - looks fab. Thanks to Mehmet

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Response from William Charles Hair

Thank you Laura for your 5 star review. We look forward to seeing you soon

Beautiful Hair

Anonymous
10th Aug 2017
Stylist: Russell
5.0
Appointment verified by iSalon Software

My fine flyaway hair beautifully tamed, smoothed and infused: beautiful again

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Response from William Charles Hair

Thank you for your lovely review. We will see you again very soon.

Much needed haircut!

Jake Densham
7th Aug 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

Great new haircut - thank you!

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Response from William Charles Hair

Thank you Jake for the 5 star review. We are glad you liked your new haircut. See you soon

Wow

Sharnie Montier
7th Aug 2017
Stylist: mehmet
5.0
Appointment verified by iSalon Software

First time in years to a salon and was so nervous. Needn't have worried as treated superbly from the moment I arrived. Mehmet showed such artistic talent and was an absolute star.
My hair feels amazing and look forward to my next (already booked) visit.
Thank you all x

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Response from William Charles Hair

Thank you for the WOW review. We will see you very soon in our salon.

Happy happy happy

Bernadette Forrest
4th Aug 2017
Stylist: emily
5.0
Appointment verified by iSalon Software

Just moved to Tenterden & desperately needing a colour & trim - I chose WC because I saw they used Aveda concept /products and very glad I did!! A really positive relaxing experience & believe me I am not the easiest person to please? Extremely good colour enhancement with the lovely Emily and a lovely chat & fringe trim with Mehmet - and he didn't make me feel guilty for trimming my own wonky fringe..... didn't admit it was with decorating scissors tho!! Have booked a return appointment & unusually for me really looking forward to it. A lovely introduction to moving to to a lovely town - very happy!

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Response from William Charles Hair

We are all glad that you are happy and hopefully found a salon to look after you. Thank you for the lovely review.

Fab

Ruth Clark
1st Aug 2017
Stylist: Frankee
5.0
Appointment verified by iSalon Software

Always a fabulous colour, cut & blow & blow dry.

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Response from William Charles Hair

Thank you Ruth for your kind words. It is always a pleasure to welcome you to William Charles Hair. See you soon

Very professional, personal & friendly service

Lynn Taylor
24th Jul 2017
Stylist: Frankee
5.0
Appointment verified by iSalon Software

It's the attention to detail that makes a visit to this salon so enjoyable - from the welcome on arrival to the level of professional service provided by all of the team. The head massage during hair washing is very good together with the neck & shoulder and/or hand massages included in the appointment. Mine are usually given by Sammy who is very good at all of these. Frankee makes a point of ensuring that each client is treated as an individual and is always prompt to involve and motivate the junior members of staff who in turn, always show a keen interest. The overall impression is that everyone has a passion to deliver an excellent level of customer service - which they do!

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Response from William Charles Hair

Thank you Lynn for your 5 star review. It is always a pleasure when someone notices the hard work we all put in, as a team, in running the salon. See you very soon.

Wash, cut and blow dry

Laura Minett
22nd Jul 2017
5.0

First time at the salon and will definitely be going back. Really friendly greeting as soon as you walk in the door, Sammy who did my pre shampoo head, neck and should massage and then washed my hair was excellent. Really friendly, really professional and very good at what she does. Mehmet did a wonderful job in cutting and styling my hair. I'm always anxious when seeing a new stylist but he was amazing and made sure I was happy with everything he did before he did it. I will definitely go back to him. I am over the moon with my hair! Highly recommend this salon.

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Response from William Charles Hair

Thank you for your 5 star review and recommendation. We look forward to seeing you very soon in our salon.

Wonderful relaxing experience

Pam Russell
22nd Jul 2017
5.0
Appointment verified by iSalon Software

The salon is welcoming, the staff are friendly and approachable, nothing is too much trouble. Rona, as always, is determined to make your visit as enjoyable and relaxing as possible. Not to mention, great hair styling. Wouldn't go anywhere else.

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Response from William Charles Hair

Thank you Pam for the kind words and 5 Star review. Rona would not let you go anywhere else now. We all look forward to seeing you soon.

Top notch!

Barbara Scott
21st Jul 2017
5.0
Appointment verified by iSalon Software

This salon gives a professional service using lovely Aveda products. The addition of hand or head massages and proper coffee adds to the whole experience. This is city pzzazz in a country town.

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Response from William Charles Hair

Thank you Barbara. We our proud of our professionalism and customer service and we all look forward to your next visit.

Hair Re-Style

Karen Pilcher
21st Jul 2017
5.0
Appointment verified by iSalon Software

I love going to William Charles hairdressers. They're always very welcoming and the staff are very attentive.
The head, neck, shoulder and back massage is just what the doctor ordered, really sets me up for the day. Rachel is a fantastic stylist, and always helps me with my re-styles, and what would suit me. Thank you so much for today my hair looks and feels lovely.

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Response from William Charles Hair

Thank you for your kind review. It is always a pleasure to look after you Karen, Rachel looks forward to seeing you soon.

Fabulous

Paige Ripley (Smith)
21st Jul 2017
5.0
Appointment verified by iSalon Software

Always fabulous service, fabulous atmosphere, fabulous hair cut every time! Frankee is a fabulous stylist!!

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Response from William Charles Hair

It was good to see you again Paige. We look forward to your next visit.

Good hair day

Katrina Meulemans
17th Jul 2017
4.5
Appointment verified by iSalon Software

Great first time experience of this salon and Aveda products. I have already booked my next appointment!

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Response from William Charles Hair

Thank you for your review and we look forward to seeing you soon. We are glad you enjoyed our salon

Fabulous!

Danielle Drury
17th Jul 2017
5.0
Appointment verified by iSalon Software

Fantastic blow dry with mehmet on Friday for my friends wedding!
The service I received from start to finish was second to none.
I had a fantastic neck & shoulder massage followed by one of the best shampoos I've ever had with Beth.
Then Mehmet took so much care and attention over my hair it lasted all day and felt amazing. I had so many complements that day it was lovely.
I will definately be sending all my friends and family along!
Thankyou everyone at William Charles! Xxx

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Response from William Charles Hair

Thank you Danielle for your 5 Star review. We are glad you enjoyed your visit to our salon. We look forward to seeing you soon.

Thick & wavy!

Margaret Nash
14th Jul 2017
5.0
Appointment verified by iSalon Software

I have had styling problems for quite a while but no longer - I am delighted by all the time & advice received. It is a long time since I felt listened to. Thank you Mehmet

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Response from William Charles Hair

Thank you for your 5 star review. Mehmet looks forward to seeing you again at william charles hair.

It must be good !

Kimberely Trow
12th Jul 2017
5.0
Appointment verified by iSalon Software

I am a hairdresser phobic , I'd rather go to the dentist than have my haircut however since meeting Rhona I am beginning to relax and actually enjoy my salon experience! I have rebooked in advance which is a first . The WC team go out of their way to make you welcome and to understand what you do and don't like ! My hair looks amazing and I highly recommend Russ,Rhona and the staff . Thank you

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Response from William Charles Hair

Thank you for the 5 Stars Kimberly. Its good to see we are winning you round. See you next time.

Brilliant new hair

Lorraine
11th Jul 2017
5.0

I had my first visit and couldnt be happier.
Great staff and atmosphere.
I will be returning for sure.

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Excellent Service and Cut

Marcus Field
8th Jul 2017
5.0
Appointment verified by iSalon Software

Really happy with the haircut, stylist and salon. I have defenitely found a regular and local hairdresser. Saves me going to Rye!

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Response from William Charles Hair

Thank you Marcus for your 5 Star review. See you real soon.

Gorgeous hair cut

Lorraine Burningham
7th Jul 2017
5.0
Appointment verified by iSalon Software

Not being a girly girl, I let my hair go and wore a ponytail everyday for 3 yrs..
A friend recommended the salon and personal circumstances meant a drastic change..
I could not be happier.. great cut, friendly staff and worth a visit

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Response from William Charles Hair

Thank you Lorraine for your lovely review. I hope you are still enjoying the change. See you soon.

Wash cut and blow dry

Jo Kingaby
4th Jul 2017
5.0
Appointment verified by iSalon Software

Excellent - Mehmet listened to my request and didn't cut too much off but I came out the salon with a lovely layered style. Thank you

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Response from William Charles Hair

Thank you Jo for your 5 Star review. We will see you very soon back in our salon.

Great hair cut

Anonymous
3rd Jul 2017
4.5

Haircut and Highlights with Mehmet. Very pleased with both. Carol of Tenterden

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Response from William Charles Hair

Thank you Carol for your review. Always a pleasure to see you in our salon.

Creating a new me!!!

Anonymous
1st Jul 2017
5.0

I came today to have a WCB with Rachel and I do feel like a new me! Rachel was very attentive and did exactly what I wanted! It was a very relaxing experience and I shall definitely be back! I shall also be telling my friends! Thank you x

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Response from William Charles Hair

Thank you for your review and spreading the word for us. We all look forward to seeing you soon..

So relaxing

Anonymous
30th Jun 2017
5.0

Just had my first taste of this salon! Went in for a blow dry and had a lovely complimentary head and shoulder massage with essential oils, wonderful styling and an offer to touch up my make up on departure...so thoughtful and professional. I've decided to rebook immediately for colour and cut!! And I can't wait!! Great Avesda products too...

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Response from William Charles Hair

So glad you enjoyed your first visit to our salon. We love the AVEDA products as well. The customer experience is so important at William Charles Hair. look forward to seeing you again

It's all good!

Anonymous
26th Jun 2017
5.0

I am always happy coming in to William Charles salon -and always very happy with my hair when I leave! It's more of a social event really ????

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Response from William Charles Hair

That's because we are always happy to see you. Thank you for the 5 star review.

Excellence

Anonymous
22nd Jun 2017
5.0

Great hair cut by Joe. Superb head and shoulder massage. Solved my trapped nerve.

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Response from William Charles Hair

We are glad that we gave you a 5 star service and solved the trapped nerve. Well done Joe. See you real soon

Hair cut

Anonymous
22nd Jun 2017
5.0

Never been before and found the staff friendly and helpful. Emily listened to what I wanted and cut my hair perfectly. Enjoyed the neck and head massage!

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Response from William Charles Hair

Thank you for your 5 star review. We love the massages too and feel they are a great addition to any service within our salon. We look forward to seeing you soon.

Super

Anonymous
19th Jun 2017
5.0

Got In at short notice and hair cut by Frankie who was excellent

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Response from William Charles Hair

Thank you for your excellent review. All our staff endeavour to give the highest customer experience. We cant wait to see you again very soon.

Friendly salon

Anonymous
1st Jun 2017
4.5

Emily was wonderful, so careful about products to use because of my allergies. Thrilled with haircut...husband says I look years younger! Result! Thank you

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Response from William Charles Hair

Thank you for your review. Looking younger is always good. We look forward to seeing you very soon at our salon.

Wouldn't go anywhere else!

Rebecca Bright
27th May 2017
5.0

Always very friendly and very professional, they have got that mix spot on. Made to feel welcome and special the moment you walk through the door . Sometimes salons can be trying too hard to be funky and up-beat which makes you feel overwhelmed and itching to get out , here, it's a little respite from all that nonsense! Highly recommended, been coming here for seven years and now they're stuck with me !

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Response from William Charles Hair

We are so happy to be stuck with you Rebecca. All of us at William Charles Hair look forward to seeing you again soon.