William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 11:00 - 19:00
Thursday 08:00 - 19:00
Friday Closed
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
1,564 verified reviews
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Value
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Filter by rating

Thankyou!

Marion Hudson (was Rix)
8th Jul 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Wow! So much work has been done during lockdown - perspex screens between clients but felt v unobtrusive. From the warm welcome by Emily at the door any anxiety vanished. It was professional, friendly service delivered to the usual high spec within the guidelines of the ‘new normal’. Thrilled by my cut and colour.......Thankyou Emily and Lauren?

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Response from William Charles Hair

Great to see you back in William Charles Hair, Marion. We are glad you like the new salon and felt happy in our new normal environment. We will see you again very soon. WCH

Post lockdown

Colin Campbell
8th Jul 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

Fantastic service and salon looks even better after a complete redecoration during lockdown

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Response from William Charles Hair

Great to see you again Colin. We are pleased you like the new salon after all our hard work. We look forward to seeing you again soon. WCH

Excellent service

Laura Hayes
8th Jul 2020
Team Member: emily
5.0

OMG ! I know I’m one in thousands of women out there who just couldn’t wait to get back to see my hairdresser. Once again FABULOUS and thank you ? Emily x

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Response from William Charles Hair

Its good to be making guests happy again. Welcome back Laura and thank you for the 5 star review of William Charles Hair. See you again soon. WCH

Very satisfied customer

Wendy Cockerill
7th Jul 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Well done Mehmet. My first haircut fir 21 weeks and you coped so well in adhering to all the new regulations! As usual a great cut and highlights!

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Response from William Charles Hair

Thank you Wendy for the 5 star review. Its good to be back in the salon working with our new normal. We will see you again soon for another great colour and cut, not 21 weeks. WCH

Great to be back!

Sally Hazelden
7th Jul 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Lovely to see the team again and be back in the salon for a long awaited haircut. Emily was as professional as ever and effortlessly executed a great transitional style while I’m growing out my hair.

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Response from William Charles Hair

Its great to have you back as well Sally. Thank you for this amazing review of William Charles Hair. We will see you again soon.

Thank you

Jane Edwards
7th Jul 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

I've just had a long awaited haircut and Emily is great at getting the best from my very fine head of hair. I'm very grateful to Russell for keeping in touch during the lockdown and to all the work which has taken place to make the salon safe and still welcoming. All hygiene procedures are in place and taken seriously. Thank you.

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Response from William Charles Hair

Thank you Jane for your 5 star review of William Charles Hair. I am pleased you felt safe and welcome in our new normal environment. See you again soon . WCH

100% happy

Sally Farmer
6th Jul 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

Even though they are now having to work under the Government’s Covid guidelines I still
found my visit to the salon to be a pleasurable experience. I can do more than recommend this salon as a place to have your hair styled cut and colored with professionalism.

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Response from William Charles Hair

Thank you sally for a 5 star review and recommendation of William Charles Hair. Its great to see that our professionalism shines through and we are still able to provide a pleasurable experience post covid-19. We all look forward to seeing you on your next visit. WCH

Very happy

Ros Gorman
6th Jul 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Another great experience, although a little different. A lot of hard work gone into making the customers feel safe and welcome. Felt good all day afterwards! Well done William Charles

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Response from William Charles Hair

Thank you Ros for taking some time to leave us an amazing review. Yes it was a lot of hard work getting salon ready to reopen but worth every minute to help guests feel safe. It was great to see you and we all look forward to your next visit. WCH

Hair appointments in a Post COVID-19 world

Julie Burgess
6th Jul 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Considering all the distraction of visors and screens and face coverings, I had a pleasant visit to have some much needed highlights to blur the silver I had been cultivating all around my hairline. Emily and the rest of the staff were all up to speed on their hygiene control. Obviously the usual extras like coffee and magazines and hand massages were off the menu, but I was well looked after. I had an offer of water to sip, and any other instructions were clear and simple. Thank you to Russell and Rona for all the hard work you have evidently put in to reopen William Charles Hair. ??

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Response from William Charles Hair

Thank you Julie for this amazing review of William Charles Hair and our new normal safety measures. It was great to hear you felt happy and safe in the salon and we really look forward to seeing you again soon. WCH

Hair appointments in a Post COVID-19 world

Julie Burgess
6th Jul 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Considering all the distraction of visors and screens and face coverings, I had a pleasant visit to have some much needed highlights to blur the silver I had been cultivating all around my hairline. Emily and the rest of the staff were all up to speed on their hygiene control. Obviously the usual extras like coffee and magazines and hand massages were off the menu, but I was well looked after. I had an offer of water to sip, and any other instructions were clear and simple. Thank you to Russell and Rona for all the hard work you have evidently put in to reopen William Charles Hair. ??

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Response from William Charles Hair

Thank you Julie for this amazing review of William Charles Hair and our new normal safety measures. It was great to hear you felt happy and safe in the salon and we really look forward to seeing you again soon. WCH

So happy!

Mary Vinall
6th Jul 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

It was really great to be back in the salon. I felt totally safe and was well looked after. Salon is looking very good after it's 'makeover'. Rona has lost none of her skills and did a great job on my wayward hair. Many thanks to everyone today

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Response from William Charles Hair

And many thanks for this wonderful review Mary. It was great to have you back in the salon and we are really happy you felt safe in our new environment. See you soon. WCH

Totally wonderful

Bernadette Forrest
5th Jul 2020
Team Member: mehmet
5.0

Soooo good to be back ? amazing colour & cut I was so ready for this!! Salon looking fantastic with its makeover and all the Covid procedures that are in place don’t detract from the expertise of the stylist - thank you so much

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Response from William Charles Hair

Great to have you back Bernadette. We are pleased you loved our new updated salon even with covid-19 measures in place. See you soon. WCH

Amazing restyle

Catherine Atkinson
5th Jul 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

I had a restyle today with Mehmet - 10 months since my last cut. He was friendly, talked me through his suggestions and asked questions to ensure the style would suit my lifestyle and I am delighted with the result. A dramatic change, but definitely for the better! The salon was well laid out and appeared to have good processes in place to manage covid risks

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Response from William Charles Hair

Thank you Catherine for this amazing review of Mehmet and William Charles Hair. We have worked hard on our salon and covid-19 risk measures and are pleased that this shows. We look forward to seeing you again soon for your next visit. WCH

Safe and lovely!

Ann Befroy
5th Jul 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Mehmet always gives an amazing cut. Salon set up for safety a d distancing is a amazing. Very confident it is as safe as possible to get haircut!

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Response from William Charles Hair

Thank you Ann for your amazing review of our salon and the vote of confidence in our hygiene measures. Good luck with the move. WCH

Every effort made to make me feel at ease

Lauren Dobson
4th Jul 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

So glad to have had an appointment to coincide with the easing of lockdown. Rona, Russell and the team made every effort to make me feel at ease. The salon has had a revamp and is looking sparkling fresh and as always my colour and cut is just what I asked for. Thank you for your professionalism and care.

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Response from William Charles Hair

Thank you Lauren for the 5 star review of Rona, our refreshed salon and hygiene measures. It was great to see you again in the salon. See you next time. WCH

Thank you

Donnah Parkin
4th Jul 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

I was very nervous about coming in today. Emily put my mind at rest and explained all the measures put in place to reassure me during this horrible time. It was lovely to see everyone and I’m chuffed with my new (longer!) haircut. Thank you x

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Response from William Charles Hair

Thank you Donna for your review of William Charles Hair. Its great to be back and to see you again in the salon.

Visit 21 March

Anonymous
22nd Mar 2020
4.5

Thanks for my emergency appointment. Stay well x

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Visit 21 March

Anonymous
22nd Mar 2020
4.5

Thanks for my emergency appointment. Stay well x

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Very relaxing head and neck massage pre hair cut

Pippa West
12th Mar 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Excellent cut , but more than ‘tidy up ‘ as requested , so a bit shorter than I normally like

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Hair colour and blow dry

Gaie Loftie
5th Mar 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

I love Rona and trust her implicitly with my hair . She does exactly what is needed every visit and knows me so well and what makes me feel confident !

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Fabulous and friendly from start to finish

Laura Hayes
29th Feb 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Wow ! Having been to the same hairdresser for years, I was very nervous. I had nothing to worry about as Emily certainly transformed my hair. Not only does it look and feel soft, I have my curls back ? Absolutely amazing. Can’t thank you enough..

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Child’s haircut

Victoria Bach
27th Feb 2020
5.0
Appointment verified by iSalon Software

We were a walk in appointment for my 2 year old daughter who needed a fringe trim. Everyone was helpful and our stylist was very efficient and great with my daughter. Her hair looks fantastic and she got a biscuit as a reward . She was delighted ! Thank you all

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Beautiful hair

Anonymous
27th Feb 2020
Team Member: Russell
5.0

Excellent service. Amazing results. So pleased and happy.

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First visit

Sharon Arnott
24th Feb 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Thank you for the new look. Husband and daughter both approve. Expert recommendation for the cappuccino. Will be back

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Super Sammy!

Imogen Dunn
21st Feb 2020
Team Member: Sammy
5.0
Appointment verified by iSalon Software

Sammy cuts both me and my 2 daughters’ hair! She is a talented cutter with a keen eye and a sharp pair of scissors to match! She always takes the time to discuss the type of cut and how it will suit the hair. The salon is always welcoming and a fun place to be- I thoroughly recommend both Sammy as a stylist and the salon itself.

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Hair balayage

Hannah Franks
20th Feb 2020
Team Member: Sammy
4.5
Appointment verified by iSalon Software

Lovely friendly staff, warm and friendly environment. After care great and pleased with colour x

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New stylist for me

Lyn
20th Feb 2020
Team Member: Joe
5.0

Excellent. Normally hate having a new stylist but Joe was great....phew?

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New to the area

Gina Mckay
15th Feb 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Having recently moved into the area, I was keen to find a decent hairdresser.
I was given a recommendation to give William Charles Hair a try. I was not disappointed. Everyone at the salon was very friendly. Complimentary drinks were offered aling with hand and head massages. There was even a complimentary lip colour.
Emily is an excellent stylist, finding the right colour and cutting my hair exceptionally well.
A second appointment was booked.
It looks like I have found a great salon.

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Top hairdressing salon

Pauline Hosegood
15th Feb 2020
Team Member: mehmet
5.0
Appointment verified by iSalon Software

Great hairdressers. From the stylists to the juniors everyone are very attentive and friendly. I have Mehmet as my stylist a very lovely man nothing is too much trouble and he always makes sure you go away happy.

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Excellent

Michelle Taylor
12th Feb 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona, as always, retrieved my beautiful hair from the frizzy, dry mess I presented her with. Excellent work!

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Excellent

Louise Hockney
12th Feb 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Love Emily who is always welcoming and a skilled stylist

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❤️

Anonymous
12th Feb 2020
5.0

Lovely visit & wonderful hair MOT - good to go until next time ??‍♀️ Xx

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My hair cut

SALLY DRUMMOND-GRIEVE
10th Feb 2020
Team Member: Sammy
5.0

Friendly helpful staff

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Relaxing visit

Pam Russell
10th Feb 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

Wonderful, friendly salon. Nothing is too much trouble and I come out feeling amazing. Rona always seems to know exactly how I am feeling and tailors the experience accordingly. The salon is clean, the staff are warm and friendly and the coffee and biscuit or selection of cold drinks is great. Everyone comes into a welcoming "hello" and leaves with a cheery "goodbye" you feel like you are a valued customer. On top of all this the hair advice is brilliant !!

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Wouldn’t go anywhere else

Tara Overton
2nd Feb 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

I’ve been going to Emily for more than three years and trust her implicitly with my cut and colour. The salon itself is always a pleasure to visit, and everyone is lovely. The cappuccinos are always great too!

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Response from William Charles Hair

Thank you Tara for reviewing William Charles Hair and Emily. Lovely guests like yourself make the salon a pleasure to work at. We look forward to your next visit and will have the coffee ready.

Fabulous hair cut!

Annabel Brown
30th Jan 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

A wonderful experience from my head & shoulder massage to the great advice and styling from Emily. Thrilled with my new hair style & cut!

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Response from William Charles Hair

We are so happy you are thrilled with your new hair and service you received from William Charles Hair and Emily. Thank you, Annabel, for taking the time to give us a 5 star review. We look forward to your next visit in our salon.

Thank you, Emily!

Ginny Whitelaw
28th Jan 2020
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily stepped in when Mehmet was away and she did a fantastic job, following what I usually have to the letter. Very much appreciated!

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Response from William Charles Hair

Thank you Ginny for taking the time to review Emily and William Charles Hair. It is always good to have a back up hairdresser. We all look forward to your next visit.

Pampered

Tina Ward
28th Jan 2020
Team Member: Sammy
4.0
Appointment verified by iSalon Software

Felt very pampered today. Love my hair xx

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Response from William Charles Hair

Thank you Tina for your review of our salon. I am so happy you felt pampered and loved your hair. We look forward to seeing you again in William Charles Hair.

Nutriplenish

Ethne Tragett
23rd Jan 2020
5.0
Appointment verified by iSalon Software

I am very pleased with the new Aveda Nutriplenish range. It was used for the first time on my rather dry flyaway hair and the result is beautiful hair and a calm scalp. The hair cut is always good but the results today are superb!
Thank you William Charles Hair!

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Response from William Charles Hair

Thank you Ethne for the 5 star review of William Charles Hair. I am pleased the new Nutri-Plenis shampoo and conditioner, we are getting amazing results from it. See you soon.

Different women!

Melanie O'hagan
20th Jan 2020
Team Member: Sammy
4.5
Appointment verified by iSalon Software

Sammy did exactly what I wanted. The colours and cut are lovely- thank you. It was also a nice to have a hand massage while colours were taking. My only slight criticism is that it was very cold in the salon. But all in all a relaxing experience with lovely staff and super cut and colours.

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Response from William Charles Hair

Thank you Melanie for the review of William Charles Hair and Sammy. I am pleased that your cut and colour were super for you. I apolgoise that the salon was slightley cold, this can happen on a monday morning being an old building. It is a problem that we are working towards rectifying. We will see you on your next visit.

Consistently good

Julia Arkwright
20th Jan 2020
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rhona is extremely experienced and listens to what you want from your finished haircut

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Response from William Charles Hair

I am pleased that Rona looks after you so well Julia. Thank you for the 5 star review of William Charles Hair.

First visit

Gabriela
18th Jan 2020
Team Member: Joe
5.0

Amazing service from Joe today! My first time in the salon but will definitely come back! Thank you Joe and the team!

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Response from William Charles Hair

Thank you Gabriela for your 5 star review of William Charles Hair and Joe. I am pleased we all looked after you so well and you will be continuing to visit us. We look forward to seeing you again in our salon.

Perfect service

Lucy Ratter
8th Jan 2020
Team Member: Joe
5.0
Appointment verified by iSalon Software

Absolutely lovely experience with a perfect cut and great blow dry, beautiful natural products, an unexpected aromatherapy neck, shoulder and scalp massage and pretty good value too.

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Response from William Charles Hair

Thank you Lucy for this amazing 5 star review of William Charles Hair. It describes perfectly everything we aim to achieve and I am pleased we are succeeding in this. We all look forward to your next visit.

Thank you!

Rachel Densham
6th Jan 2020
Team Member: mehmet
5.0

Always creative and professional! Thank you..

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Response from William Charles Hair

Thank you Rachel for the 5 star review of our salon. It is always a pleasur to see you in William Charles Hair and to look after you. We look forward to your next visit.

Beautiful service, friendly and approachable

Hannah Franks
3rd Jan 2020
Team Member: Nicole
4.5
Appointment verified by iSalon Software

Really happy with cut, friendly staff and atmosphere - would recommend to others.

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Response from William Charles Hair

Thank you Hannah for the recommendation of William Charles Hair. We really look forward to your next visit to our salon.

Hair cut

Dee dee
23rd Dec 2019
Team Member: emily
5.0
Appointment verified by iSalon Software

Great hair cut. Friendly service and lively atmosphere.

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Response from William Charles Hair

Thank you for your amazing review of our salon. Service is something we all pride ourselves.We all look forward to many more successful visits to William Charles hair.

Christmas at William Charles

Wendy Fletcher
20th Dec 2019
Team Member: emily
5.0
Appointment verified by iSalon Software

As always an excellent a bonus this time with Russell's play list x

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Response from William Charles Hair

Thank you Wendy for the 5 star review. I will take this one for the playlist. We all look forward to your next visit at William Charles Hair.

Should of done sooner

Heather Tuck
19th Dec 2019
Team Member: Joe
5.0
Appointment verified by iSalon Software

Lovely afternoon so relaxing. I’m won over going to come back that’s a first!!

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Response from William Charles Hair

Thank you Heather for your amazing review of William Charles Hair. I am so pleased you enjoyed your visit and that you will be visiting us again. We all look forward to many visits in our salon.

Feeling gorgeous

Pippa Gagie
19th Dec 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

As always, I arrive feeling bleuch and leave transformed. Lovely colour - very natural ;) and a great cut too. Add in a relaxing head massage (thank you Lauren) and loads of tea. I felt cherished and gorgeous.

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Response from William Charles Hair

Thank you Pippa for another amazing review of our salon. It iss good to see that everyone looks after you so well at William Charles Hair and we all look forward to your next visit.

Usual good service!

Barbara Scott
19th Dec 2019
Team Member: Rona
5.0
Appointment verified by iSalon Software

As usual I had a great experience. Professional service and friendly.

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Response from William Charles Hair

Thank you Barbara for your 5 star review of William Charles Hair and Rona. It is always a pleasure to look after you in our salon and we all look forward to your next visit.