William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 11:00 - 19:00
Thursday 08:00 - 19:00
Friday Closed
Saturday 08:00 - 15:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
1,685 verified reviews
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Professional but personal care

Barbara Scott
3rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent colour advice and well executed cut

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Professional Hair Salon

Barbara Scott
3rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent, professional service

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Professional Hair Salon

Barbara Scott
3rd Dec 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Excellent, professional service

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First class as always!

Richard Johnson
2nd Dec 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

The best thing about William Charles is their consistency. The whole team is dedicated to making your experience a success. I wouldn’t go anywhere else.

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Fringe cut

Susan Cheesley
2nd Dec 2025
5.0
Appointment verified by iSalon Software

Debbie kindly cut my fringe and was very helpful. This was all fitted in at short notice. Very friendly, m any thanks

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Thank you so much

Jacky Ceeney
30th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

You went out of your way, again, to make my hair look amazing. The colour of the highlights are perfect and you listened carefully to how I wanted my hair cut. I need to manage it myself and I know I can. You have the gift of making your guests feel very special.

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Lovely hair

Diane Hemmett Ward
29th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great hair cut thankyou Rona enjoyed me pamper xx

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Lovely hair

Diane Hemmett Ward
29th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great hair cut thankyou Rona enjoyed me pamper xx

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Fab environment, cut & colour!

Lesley- Farmer
27th Nov 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

This was my third visit to the salon & l could not be more pleased. Emily had cut my hair twice before. On the latter of those occasions, l sought her advice on my high-lights. She told me about the new range the salon is using (Keune) & provided a skin test. Yesterday, l returned for a cut and full head of high-lights. The colour has already been admired by family & friends. I was nervous about the new product ( for me) but need not have been. I am totally delighted.

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Response from William Charles Hair

Dear Lesley,

Thank you so much for your lovely review! We are thrilled to hear that you were pleased with your recent visit to our salon. It was such a pleasure to have you here for the third time and we are happy to know that Emily has consistently provided you with great haircuts.

We are proud to use the Keune range and we are glad that you were satisfied with the skin test and the end result of your full head of highlights. It means a lot to us that your family and friends have already admired the new colour. We understand how nerve-wracking it can be to try a new product, but we are grateful that you trusted us and are completely delighted with the outcome.

Thank you again for your kind words and we can't wait to see you again for your next visit!

Warmly,
The team at William Charles Hair

New hair colour new me !

Nancy Godding
27th Nov 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

It was my first time at William Charles and so with a lot of trepidation (after sadly dismal results at other salons) that I took the plunge and had my hair coloured. I had already had an initial consultation with Philippa, who made me feel relaxed. She was very professional and we chatted about my hair colour preference and what could realistically be achieved. The end result was above and beyond what I had expected and I am so happy with my new look. The old adage you get what you pay for is so true and was certainly more than worth the price. I have already booked another appointment for hair cut. Thank you so much

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Response from William Charles Hair

Dear Nancy,

Thank you so much for sharing your experience at our salon. We are thrilled to hear that it was your first time at William Charles and that you were pleasantly surprised with the results. We understand how nerve-wracking it can be to try a new salon, but we are glad our stylist Philippa made you feel relaxed during your initial consultation.

It is always our goal to provide professional and realistic hair services to our clients. We are delighted that you are happy with your new hair colour and felt it was worth the price. It means a lot to us that you have already booked your next appointment for a hair cut with us.

We look forward to seeing you again and thank you for choosing William Charles Hair. See you soon!

Best,
The team at William Charles Hair

Hair

Anonymous
25th Nov 2025
5.0

As always fantastic Emily is such a lovely person and my hair looks fabulous

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Response from William Charles Hair

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fantastic experience with Emily at our salon. We will definitely pass along your compliments to her. It's wonderful to know that you are happy with how your hair looks, and we're so glad that you enjoyed your time with us. We truly appreciate your support and hope to see you again soon. Thank you for choosing us for your hair needs!

Sincerely,
The team at William Charles Hair

Feeling amazing

Sarah
25th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

More than just a great cut, the whole experience is a delight and one comes away feeling wholly better than when one arrived!

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Response from William Charles Hair

Hi Sarah,

We are thrilled to hear that you had a wonderful experience at our salon. Thank you for taking the time to share your feedback, it means a lot to us.

Our team always strives to provide not just a great cut, but also a delightful experience for our guests. We are glad that you left feeling better than when you arrived!

We hope to see you again soon for another pampering session. Thank you for choosing William Charles Hair.

Best,
The team at William Charles Hair

Royal treatment

Charlotte L Hall
21st Nov 2025
Team Member: Joe
5.0

Customer Service is here next to none , absolute first class treatment from all the staff .. they greet/ treat you with the highest respect , doors opened , head massage, aromatherapy , hot drinks , adjusting seating ..all the finery of a first class experience. The salon looks top notch high end and is immaculate. Joe J is lovely and attentive , he advices yet ultimately listens to you, the result was the bouffant big wavy hair I desired. Wonderful.

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Response from William Charles Hair

Hi Charlotte,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a first-class experience at our salon. Our team takes great pride in providing top-notch service and we're happy to know that you felt well taken care of.
Joe J is definitely one of our stars and we're glad that his advice and attention resulted in the bouffant big wavy hair you desired.
We strive to maintain a high-end and immaculate salon environment for our clients and we're delighted to know that you noticed and appreciated it.
We hope to see you again soon for another wonderful salon experience.
Best,
The team at William Charles Hair

Highlights

Angharad (ann Garad) Bowman
20th Nov 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Professional and approachable. Felt relaxed and comfortable. And my colour is perfect, thank you xx

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Response from William Charles Hair

Dear Angharad,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you felt relaxed and comfortable during your visit to our salon. Our team prides themselves on being both professional and approachable, and we are glad to hear that it was reflected in your experience.

We are also delighted that you are happy with your perfect hair colour! Nothing makes us happier than knowing our clients are satisfied with their results. Thank you for trusting us with your hair.

We really appreciate your feedback and hope to see you again soon. Take care!

Warmly,
The team at William Charles Hair

Great appointment

Anne Sproson-Gambrill
20th Nov 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Georgiana was great this was my first appointment and i've already booked my second. She listened to want I wanted

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Response from William Charles Hair

Dear Anne,

Thank you very much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with our stylist, Georgiana, during your first visit to our salon. It's wonderful to know that she listened to your needs and that you were so pleased with the results, that you have already booked a second appointment.

We truly appreciate your kind words and your loyalty to our salon. We can't wait to welcome you back for your next appointment with us. Thank you again for choosing to visit us and for trusting us with your hair.

We are thrilled to be able to provide you with great service and we look forward to seeing you soon!

Warm regards,

The team at William Charles Hair

Always a wonderful experience

Susan Richardson
20th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Have been seeing Rona for ten years now, and have never had a bad experience. She has an instinctive feel for colour, and I love the natural look she achieves. I always feel listened to and my preferences understood. The whole team looks after me and the coffee is great! Keep up the good work.

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Response from William Charles Hair

Hi Susan,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you have been a loyal client of Rona's for ten years and have always had a great experience with her. We strive to make sure that our clients feel listened to and their preferences understood, so we are glad to know that Rona achieves this for you.

We also appreciate your kind words about the rest of our team and our coffee. We will definitely keep up the good work and look forward to seeing you in the salon again soon!

Warm regards,
The team at William Charles Hair

Hair

Judith
19th Nov 2025
Team Member: Harriet
4.5

Excellent

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Response from William Charles Hair

Dear Judith,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you had an excellent experience at our salon. Our team works hard to provide top-notch services and we are happy to know that it did not go unnoticed.

We are also glad that you found our salon to be warm and welcoming. We strive to create a comfortable and friendly environment for all our clients. It was a pleasure to have you at our salon and we hope to see you again soon.

Thank you again for your kind words and for choosing our salon. We truly appreciate your support.

Best regards,
The team at William Charles Hair

Tenterden

David Young
18th Nov 2025
Team Member: Russell
5.0
Appointment verified by iSalon Software

Professional
A pleasure to be at the salon

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Response from William Charles Hair

Hi David,

Thank you so much for leaving us a review. We are thrilled to hear that you had a positive experience at our salon. Providing a professional and enjoyable visit for our customers is our top priority. Your kind words are greatly appreciated and we hope to see you again soon!

Take care,
The team at William Charles Hair

Hair day

Gaie Loftie
13th Nov 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Lived everything about my morning kept sighing I was so relaxed coffee , hug from Rona welcome from Russell . Liberty very sweet and polite . Love my hair xx

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Response from William Charles Hair

Dear Gaie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a relaxing morning with us and that you loved your hair. It means a lot to us that you enjoyed our coffee and the warm welcome from Rona and Russell. Liberty is definitely a sweetheart and we are glad she made your experience even more enjoyable. We hope to see you again soon at our salon!

Warmly,

The team at William Charles Hair

Always happy with the result!

Mary Kinsey
13th Nov 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe listens to what I’m saying and then he goes ahead with the cut - I’m ALWAYS pleased with the result. Always a nice relaxing experience.

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Response from William Charles Hair

Dear Mary,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Joe always listens to your needs and delivers great results. Our team strives to create a relaxing and enjoyable experience for all our clients, and we are glad to know we are succeeding.

We appreciate your loyalty and look forward to seeing you again soon!

Best,
The Team at William Charles Hair

Great Salon

Pauline Hosegood
13th Nov 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

A lovely, friendly and warm professional stylist, my colour was perfect and I felt great.

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Response from William Charles Hair

Dear Pauline,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience with our stylist and that you were happy with your perfect colour. Making our clients feel great is our top priority, and we are delighted to know we were able to achieve that for you.

We truly appreciate your support and hope to see you again soon at William Charles Hair.

Warmly,
The Team at William Charles Hair

Great style advice

Janet Uttley
8th Nov 2025
Team Member: Joe
4.5
Appointment verified by iSalon Software

Joe really listens and doesn’t rush to give you something you can’t manage yourself - great advice too.

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Response from William Charles Hair

Hi Janet!

Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a positive experience with Joe at our salon. We pride ourselves on providing attentive and knowledgeable service to all of our clients.

We'll make sure to pass along your kind words to Joe. It's always wonderful to hear when our team members have made a lasting impression on our clients. Thank you for choosing us for your hair needs!

Best,
The team at William Charles Hair

Rona Rocks!

Anonymous
29th Oct 2025
5.0

Excellent as always and great coffee too.

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Response from William Charles Hair

Dear valued customer,

Thank you so much for your kind words about your experience at our salon. We're delighted to hear that you enjoyed the services provided by our team. We take great pride in providing high-quality services to our clients.

We're also glad to hear that you enjoyed our coffee! Our goal is to ensure that our clients have a pleasant and relaxing experience at our salon, and we're happy to know that you were satisfied with both our services and refreshments.

Thank you for choosing to visit our salon and for taking the time to leave us a review. We truly appreciate your support and hope to see you again soon at William Charles Hair.

Best regards,
The team at William Charles Hair

Cut and blow dry

Linda Innocent
28th Oct 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

I am always happy with my hair. Thank you Emily!

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Response from William Charles Hair

Dear Linda, thank you so much for taking the time to leave us a review. We're thrilled to hear that you are always happy with your hair and that Emily has done a great job. We will definitely pass along the kind words to her. We always strive to provide excellent service and it means a lot to us to hear that you are satisfied. Please let us know if there's anything else we can do to make your experience at our salon even better. Thank you again for your support and we look forward to seeing you again soon! Best, The team at William Charles Hair.

A huge thank you

Jacky Ceeney
24th Oct 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

You can trust Rona. She listens, she genuinely cares about her clients and wants them to be as thrilled as I am about my hair. I love the colour and the cut. Visiting the salon and being so well looked after by the staff is a lovely experience. I walk away with a huge smile.

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Response from William Charles Hair

Hi Jacky,

Thank you for the wonderful review! We are so glad you had a lovely experience at our salon with Rona. At William Charles Hair, we strive to make every client feel cared for and heard, and it's great to hear that Rona was able to achieve that for you.

Our team takes great pride in creating beautiful and personalized haircuts and colours for our clients, so we are thrilled to know that you love your new look. It's also wonderful to hear that your visit to the salon was a pleasant one and that our staff took good care of you.

Thank you for choosing us, and we look forward to seeing you again soon!

Sincerely,

The team at William Charles Hair

Special experience

Sarah Mead
23rd Oct 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Visit 20/10,
Stylist also on day
Emily
Russel
Just wanted to say a special thank to you all for making a dark day a very special day.

Going through some stressful times at present, my hair also, my colour and cut was fantastic, I left feeling very special.

The whole team were fantastic they treat their customers exceptionally well.

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Response from William Charles Hair

Hi Sarah,

We're so glad to hear that you had a wonderful visit with us at William Charles Hair! Thank you for taking the time to leave such a kind review.

We are thrilled that Rona, Emily and Russell were able to make your day extra special. Our team always strives to provide exceptional service to our customers, and it's heart-warming to know that we succeeded. We're also happy that your hair turned out fantastic and left you feeling special.

We appreciate your continued support and look forward to seeing you again soon!

Best,
The team at William Charles Hair

Appointment with Georgiana and Beau

Carol Waters
22nd Oct 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

As always a very pleasant, relaxing and friendly visit to the salon today. Thank you.

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Response from William Charles Hair

Dear Carol,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a pleasant and relaxing visit at our salon.

Our team works hard to create a warm and friendly atmosphere for all our clients, so it is very rewarding to know that we have succeeded in making you feel comfortable and at ease during your visit.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The William Charles Hair team

Excellent Hair Cut

Charlie Boxall
21st Oct 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe cut my 19 month olds hair this morning and did an amazing job - he was calm, quick and skilled and keeping a very wiggly boy still! Thanks so much Joe!

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Response from William Charles Hair

Hi Charlie,

Thank you for taking the time to leave us a review! We are thrilled to hear that Joe did an amazing job cutting your 19 month old's hair. It can be quite a challenge with a wiggly little one, but we're happy to hear that Joe was calm, quick, and skilled in keeping your son still.

We truly appreciate your kind words and we will make sure to let Joe know that his hard work is appreciated. Thank you for choosing us for your son's haircut and we look forward to seeing you again soon!

Best regards,

The team at William Charles Hair

Thanks

Netta Hotchkiss
20th Oct 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

As always a pleasure to visit the salon and as ever a fantastic hairdo. Thank you Emily.

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Response from William Charles Hair

Dear Netta,

Thank you for taking the time to leave such a lovely review of your recent visit to our salon. We are delighted to hear that you continue to enjoy your experience with us and we are so happy that you are pleased with your hairdo by Emily.

We take great pride in providing our clients with exceptional hair services, and we are thrilled to hear that this was reflected in your visit. We truly appreciate your kind words and look forward to welcoming you back to our salon in the future.

Thank you for your support!

The team at William Charles Hair.

Love it!

Carol Pepper
16th Oct 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

I don't know how this creative lady manages to make my hair look so fabulous every time!

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Response from William Charles Hair

Hi Carol,

Thank you so much for your kind words and for trusting us with your hair! Our team at William Charles Hair is dedicated to creating fabulous looks for our clients every time they visit us. We're so glad to hear that we have been successful in achieving that for you.

We take great pride in our creative skills and are always happy to see our clients leave the salon feeling confident and happy. It's clients like you that make our work so rewarding.

We look forward to seeing you again soon and creating more fabulous looks for you.

Take care,
The team at William Charles Hair

Love it!!

Carol Pepper
16th Oct 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

I don't know how this creative lady manages to make my hair look so fabulous every time!!

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Response from William Charles Hair

Hi Carol,

Thank you so much for leaving such a lovely review! Our team at William Charles Hair is always dedicated to providing amazing hair transformations for our clients and we are so glad to hear that you keep loving your hair every visit.

We truly appreciate your kind words and we will pass on your compliments to our creative stylist. Your satisfaction is our top priority and we look forward to welcoming you back to our salon in the future.

Warmly,
The team at William Charles Hair

Great haircut

Sophie Hall
16th Oct 2025
Team Member: Joe
4.5
Appointment verified by iSalon Software

Great haircut as usual from Joe, my hair always feels great after a visit to William Charles!

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Response from William Charles Hair

Hi Sophie,

Thank you so much for taking the time to leave a review. We are glad to hear that you had another great haircut from Joe! It's always wonderful to hear that our clients are happy with their hair after visiting us.

We appreciate your support and we will be sure to pass along your kind words to Joe. We can't wait to see you again soon.

Take care!
The Team at William Charles Hair

Haircut & style today

Jan Thackway
13th Oct 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Excellent cut & dry from Joe. I’m very fussy about my edgy bob & he completely understood what I wanted & delivered. My second appointment with him & I was very pleased as I was the first time. Have made 2 more appointments already!

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Response from William Charles Hair

Hi Jan,

Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that Joe was able to deliver the perfect cut and dry for your edgy bob. It's always great to hear when our stylists truly understand and deliver on our clients' desired looks.

We're happy to have you as a returning client and look forward to seeing you at your next appointments. We'll make sure to pass along your positive feedback to Joe.

Thank you again for your continued support and trust in our salon.

Sincerely,
The team at William Charles Hair

Hair tint

Sabra Din
12th Oct 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Very competent, pleasant and knew what she was doing.

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Response from William Charles Hair

Hi Sabra Din,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your recent visit to our salon was a competent and pleasant experience. We take great pride in our team's expertise and it's wonderful to know that you felt confident in our stylist's abilities.

We truly appreciate your kind words and are delighted that you were satisfied with the service. Your satisfaction is our top priority and we hope to continue providing you with fantastic experiences in the future. Thank you for choosing our salon!

Best,
The Team at William Charles Hair

Fabulous

Fiona Hoye
12th Oct 2025
Team Member: Joe
4.5
Appointment verified by iSalon Software

Fabulous as always. Thanks Joe.

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Response from William Charles Hair

Hi Fiona!

Thank you so much for taking the time to leave us such a lovely review! We're so glad to hear that Joe was able to provide you with another fabulous experience at our salon.

Our team at William Charles Hair strives to deliver excellent service and we're thrilled to know that we're meeting your expectations. We'll make sure to pass along your kind words to Joe.

We can't wait to have you back at our salon and continue to make your hair experiences fabulous. Thank you again for your support and for choosing us as your go-to salon.

Warmly,

The Team at William Charles Hair

Expert Advice

Carolyn Hays
7th Oct 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe always give honest expert advice on my hair cut as to what would suit me, be it layers or a few highlights. I would trust him completely and have always left the salon with a smile on my face 😊

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Response from William Charles Hair

Hi Carolyn,

Thank you for taking the time to leave a review! We truly appreciate your trust in our team, and we're so happy that Joe's advice has always left you with a smile on your face. We take pride in providing honest and expert hair services, and we're glad that you've been satisfied with your cuts and highlights. We can't wait to have you back in our salon for your next visit, and we look forward to continuing to provide you with exceptional service.

Warmly,
The team at William Charles Hair

Wonderful

Jo Hodge
6th Oct 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Everything about this salon is excellent! The cut and blow dry advice...i had with Georgiana was equal to any top london salon! I was also treated to a wonderful neck and shoulder massage! The staff here are also lovely, so I cannot find a single negative comment whatsoever to say!. Thank you Georgiana! See you soon! Jo H

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Response from William Charles Hair

Hi Jo,

Thank you for taking the time to leave such a lovely review for our salon. We are thrilled to hear that your experience with our stylist Georgiana was equal to any top London salon and that you also enjoyed the complimentary neck and shoulder massage. We are dedicated to providing exceptional service and it is nice to know that our efforts are appreciated.

We are also glad that you found our staff to be lovely and we will be sure to pass along your kind words to them. We strive to create a positive and welcoming atmosphere for all our clients.

Thank you again for choosing our salon and we look forward to seeing you soon!

Best regards,
The team at William Charles Hair

Feeling fabulous

martine Trouard-Riolle
4th Oct 2025
Team Member: Rona
5.0

Fabulous experience. Rona always makes me feel Amazing !

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Response from William Charles Hair

Dear Martine,

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a fabulous experience at our salon. We will be sure to pass on your compliments to Rona, she will be so happy to hear that she made you feel amazing.

At William Charles Hair, we take pride in providing exceptional service and ensuring our clients leave feeling their best. It means a lot to us when our hard work is appreciated.

We look forward to welcoming you back to our salon for your next hair appointment.

Warm regards,

The team at William Charles Hair

Hair cut & style

Ethne Tragett
3rd Oct 2025
Team Member: Russell
5.0
Appointment verified by iSalon Software

Very pleased with the care taken with my fine hair. Good cut and styling, my hair is better than it has been all summer!

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Response from William Charles Hair

Hey Ethne, thank you for the kind words! We're thrilled to hear that you're pleased with the care and styling of your fine hair. We take pride in providing quality services to all of our clients and are happy to hear that your hair is looking better than ever. Thank you for choosing us and we hope to see you again soon. Happy summer!
- The team at William Charles Hair

Excellent as always

Angela Ratford
2nd Oct 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Very pleased with my hair cut together with a very enjoyable complimentary massage and relaxing hair wash. Followed by coffee and biscuit. A thoroughly enjoyable experience altogether 😊

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Response from William Charles Hair

Dear Angela, we are thrilled that you had a positive experience at our salon. Thank you for taking the time to share your thoughts with us. Our team takes pride in providing exceptional haircuts and complimentary services like massages and relaxing hair washes. It's great to hear that you enjoyed them. We're also happy that you got to enjoy some coffee and biscuits during your visit. We hope to see you again soon for another enjoyable experience. Take care! - The team at William Charles Hair

Second visit

Liam Jeffrey
30th Sep 2025
Team Member: philippa
4.5

As soon as I walked in Russell greeted me by name and after confirming my time I took a seat. Soon after Philippa came and introduced herself and took me upstairs to a chair. A drink was immediately offered and Philipa asked how I had my hair and recommended the ideal cut for my style. This transpired into a relaxing cut and made even more so by a massage and hair wash from Isabella. The appointment ended with an application of Kuene hair gel for style it’s my second visit and is now my regular hairdressers

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Response from William Charles Hair

Hi Liam Jeffrey,

Thank you so much for your kind review. We are thrilled to hear that you had a great experience with us at William Charles Hair. Your satisfaction is our top priority and we are delighted to hear that our team, Russell, Philippa, and Isabella, provided you with excellent service.

We pride ourselves on our team's expertise and personalized approach to each client's needs. We are glad to hear that you enjoyed our recommended cut and the added touches of a massage and hair wash. We also appreciate your loyalty as we are always striving to be your go-to hair salon.

Thank you again for choosing William Charles Hair. We look forward to seeing you in the future for another relaxing and enjoyable hair appointment.

Warm regards,
The team at William Charles Hair

Second haircut at William Charles

liam Jeffrey
30th Sep 2025
Team Member: philippa
4.5
Appointment verified by iSalon Software

As soon as I walked in Russell addressed me by name and told me to take a seat. Only a few seconds after, Phillipa came and introduced herself and took me upstairs and into a chair. She asked how I had my hair and recommended the desired finish. The cut was relaxing and made even more so by another great massage and hair wash by Isabella. The whole experience was finished off by lovely kuene hair gel. Only my second visit but will now my regular salon

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Response from William Charles Hair

Hi Liam Jeffrey,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon. Our team here at William Charles Hair takes pride in providing exceptional service to all our clients.

We are glad to hear that our team members Russell, Phillipa, and Isabella took good care of you during your visit. Our goal is to make each and every client feel welcome and comfortable in our salon. We are also happy to know that you enjoyed the relaxing haircut and the lovely Kuene hair gel.

We appreciate your loyalty and we look forward to having you as a regular at our salon. See you soon!

Best regards,
The team at William Charles Hair

Hair

Laura Hayes
29th Sep 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

As usual a wonderful lady, a wonderful cut etc !

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Response from William Charles Hair

Hi Laura,

Thank you so much for leaving such a lovely review! We are thrilled to hear that you had a wonderful experience with us. Our team at William Charles Hair is dedicated to providing exceptional service and quality cuts. We truly appreciate your kind words and we are happy that you are satisfied with your visit.

We can't wait to see you again and provide you with another great experience. Thanks again for choosing our salon.

Warmly,
The team at William Charles Hair.

Very happy

Mary Treadgold
25th Sep 2025
5.0
Appointment verified by iSalon Software

I called in with no appointment and was fitted in. Much appreciated as they were very very busy

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Response from William Charles Hair

Hi Mary, thank you so much for leaving us a review! We are delighted to hear that we were able to accommodate you even without an appointment. Our team always strives to provide exceptional service, even during busy times. We hope you enjoyed your experience at our salon and we look forward to having you back. Have a great day!
Warmly,
The team at William Charles Hair

Thank you

Carwen Rees
22nd Sep 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe was amazing, listened to what I wanted then gave me an amazing long bob amd really took his time with my crazy hair

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Response from William Charles Hair

Hi Carwen,

Thank you so much for leaving this lovely review! We're thrilled to hear that Joe was able to give you the perfect long bob and really took the time to understand your hair. We pride ourselves on our stylists' ability to listen to our clients and deliver their desired look.

We hope to see you again soon for your next visit. Take care!

Best,
The Team at William Charles Hair

High standards

Barbara Scott
18th Sep 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

A professional service with a personal element that makes it a pleasure to have one’s hair done.

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Response from William Charles Hair

Hi Barbara,

We appreciate you taking the time to leave us a review! We are thrilled to hear that you had a positive experience at our salon. It means a lot to us that you found our service to be both professional and personal. Our team strives to create a welcoming and enjoyable atmosphere for all of our clients.

Thank you for choosing to have your hair done with us. We hope to see you again soon!

Sincerely,
The team at William Charles Hair

First Rate Salon

Joan Mccollough
18th Sep 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Entire staff is friendly and welcoming. Emily is a first rate senior stylist. If you’re looking for a precision cut, bevelled bob, she’s your stylist!

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Response from William Charles Hair

Dear Joan,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and that our staff made you feel welcome.

Emily will be delighted to hear that she did such a great job on your precision cut and bevelled bob. We are lucky to have such talented senior stylists on our team!

Thank you for trusting us with your hair and we hope to see you again soon.

Best,
The team at William Charles Hair

Superb as always

Debbie Palmer
17th Sep 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Always leave with a smile on my face. Service over and above x

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Response from William Charles Hair

Dear Debbie,

We are so thrilled to hear that your experiences at our salon have left you with a smile on your face! Our top priority is ensuring our clients receive exceptional service, so it means a lot that you feel we go above and beyond.

Thank you for taking the time to leave such a kind review. We can't wait to see you again and continue giving you the best salon experience possible.

Best regards,
The William Charles Hair Team

Hair colour

Cathy Metcalf
17th Sep 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Very good colourist matched up my natural colour from the back and I went back to that and it’s a great result

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Response from William Charles Hair

Hi Cathy,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our colourist and that they were able to match your natural hair colour perfectly. We always strive to provide the best results for our clients. We hope to see you again soon!
Best,
The team at William Charles Hair

Thank you

JjA
11th Sep 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Thank you to Rhona for another lovely haircut and salon experience and for introducing me to Keune. Thanks to Isabella for her relaxing shampoo, shoulder and scalp massage, always with a smile. 😊

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Response from William Charles Hair

Hi JjA,

Thank you for taking the time to share your positive experience at our salon. We are happy to hear that Rona provided you with a lovely haircut and that Isabella's shampoo and massage were enjoyable and relaxing. We are also glad that you enjoyed discovering the Keune products! We strive to provide our clients with the best possible salon experience, so it means a lot to us that you had a great time. Thank you for your kind words and we look forward to seeing you again soon!

Warmly,
The team at William Charles Hair