At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.
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Hair
Excellent service and delighted with my hair after colour and blow dry. Thank you 😀
Great colour, great cut, and great people!!
My daughters are so happy with their cuts. Philippa gave great advice about my younger daughter’s cut and she so pleased with the result. Thank you so much for a lovely experience as always.
Absolutely love my colour and cut. Harriet is awesome.
Very happy with my cut as always and always feel totally relaxed and looked-after. Thank you!
I went to just get my usual roots done but with spring arriving have been thinking to get a little change to lighten my hair. After talking it through and showing a photo of the caramel type colour I liked I am so very happy with the outcome. Phillip talked me through everything she was doing explaining what she was using and why which no other hairdressers I have been to before have done this. Just this understanding will help me going forward. Definitely recommend Phillip and just a lovely hairdressing salon and nice atmosphere.
Great cut as always from Emily & the toner was perfect - toning done my “yellows” to a softer tone, thank yiu
It was amazing, my hair looks great and I am very happy. The staff are lovely and talkative and will happily indulge the most random of conversations (they put up with me lol). Genuinely a great service.
Hi Alfie,
Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had an amazing experience at our salon and we are glad to know that you are happy with your new look. Our team loves making our clients feel beautiful and it's always a pleasure to chat with you during your visit. We appreciate your kind words and can't wait to have you back at our salon.
Best wishes,
The team at William Charles Hair
Outstanding as always. Good coffee too ;)
Hi Mark, thank you so much for your review. We're thrilled to hear that you had a great experience at our salon. We always strive to provide exceptional service to our clients, and we're happy that you were satisfied with your visit. Oh, and glad you enjoyed your coffee! We love a good cup too. We appreciate your support and hope to see you again soon. Have a great day! Cheers, the team at William Charles Hair.
Emily revived my hair after many months of chemotherapy, which left it thin, dry and dull. After an hour in her hands my hair has shape, shine and definition. Thank you; a lovely salon experience as always.
Hi Beverley,
Thank you so much for taking the time to share your experience at our salon. We're thrilled to hear that Emily was able to revive your hair after your challenging journey with chemotherapy. We understand how important it is to feel confident and comfortable with your hair, and we're grateful to have been a part of your journey.
Our team takes great pride in providing a top-notch salon experience for each and every client, and we're glad that Emily was able to deliver that for you. Your kind words mean a lot to us, and we can't wait to see you again soon!
Warmly,
The team at William Charles Hair
As always feel pampered from the moment I arrive. Beau gave me a lovely shoulder and neck massage and washed my hair again a head massage blissful. Emily then cut my hair into my usual Bob.Looked great so pleased thank you Emily x
Dear valued customer,
Thank you so much for your kind words and positive review. We are thrilled to hear that you always feel pampered when you visit us! Our team at William Charles Hair takes great pride in providing a relaxing and enjoyable experience for all of our clients.
We are happy to hear that Beau provided you with a lovely shoulder and neck massage and that Emily gave you a great Bob cut. It's wonderful to hear that you were pleased with your results.
We truly appreciate your support and look forward to seeing you again soon!
Best wishes,
The team at William Charles Hair
Rona has done my hair for a few years, now, and knows me and my hair very well!!
She shows empathy and patience with whatever I suggest, and I trust her implicitly with any style and colour advice she gives me.
I had a restyle, both colour and cut yesterday, and I’m so pleased with the results. Thankyou Rona xx
Dear Linda,
Thank you for taking the time to share your experience at our salon. We are delighted to hear that Rona has been taking care of your hair for a few years now and has built a great understanding of your needs and preferences.
It's always a pleasure to work with clients like you who trust our stylists' expertise and appreciate their patience and empathy in bringing your desired style and colour to life. We're thrilled to hear that you were pleased with your recent restyle and thank you for the kind words.
We look forward to seeing you again and providing you with the best hair care services. Thank you for choosing us.
Best regards,
The team at William Charles Hair
Rona has done my hair for a few years, now, and knows me and my hair very well!!
She shows empathy and patience with whatever I suggest, and I trust her implicitly with any style and colour advice she gives me.
I had a restyle, both colour and cut yesterday, and I’m so pleased with the results. Thankyou Rona xx
Emily as usual did an amazing job and root colour and trim was perfect
Hi there,
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with Emily at our salon. We are happy to know that your root color and trim turned out perfectly - Emily is truly skilled in her craft and we are lucky to have her on our team.
Thank you for choosing our salon for your hair needs. We always strive to provide our clients with top-notch service and it is always a pleasure to hear when we have met that goal. We look forward to seeing you again soon!
Take care,
The William Charles Hair Team
Excellent visit as always. Pleasant friendly service professionally delivered.
Dear Jean,
Thank you so much for leaving us such a lovely review. We are thrilled that you had an excellent visit with us! It's great to hear that our team provided you with pleasant, friendly, and professional service. We truly appreciate your kind words and we always strive to deliver the best service possible. Thank you for choosing our salon, and we can't wait to see you again soon!
Warmly,
The team at William Charles Hair
Looks great Emily. Thank you. Great to spend time with you.
Hi Tony,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience at our salon. Our team always strives to provide the best service to our clients, and it's always wonderful to hear when we have succeeded.
We loved having you here and can't wait to see you again soon. We hope to continue providing you with top-notch services and great company.
Warm Regards,
The Team at William Charles Hair
Really pleased with my full head hair colouring
Hi Tricia,
Thank you so much for leaving us a review! We're thrilled to hear that you were pleased with your full head hair colouring.
We always strive to ensure that our clients leave our salon feeling happy and confident, and we're glad to hear that we delivered that for you.
We hope to see you again soon for another great visit.
Take care,
Team at William Charles Hair
Rona instinctively knows what is right for you. As usual I let her do her thing. I trust her recommendations and the systems not failed me yet. The team are all superb !
Hi Sarah,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Rona's expertise and recommendations have never let you down. It's always our goal to provide our clients with the best possible experience and we're so glad that you've had a positive one with us.
We're lucky to have a talented team who work hard to ensure our clients are happy and satisfied. We will definitely pass along your kind words to them.
We can't wait to have you back at the salon soon and we look forward to seeing you again soon.
Warmly,
The team at William Charles Hair
Great experience
Dear valued customer,
Thank you so much for taking the time to leave a review for William Charles Hair. We are thrilled to hear that you had a great experience with us. Our team takes great pride in providing exceptional services and we are glad to know that it has not gone unnoticed.
We always strive to make our clients feel welcome and comfortable during their visit to our salon. Your kind words mean a lot to us and motivate us to continue delivering the best experience possible.
We look forward to seeing you again and providing you with more unforgettable experiences at William Charles Hair. Thank you once again for choosing us and for your wonderful feedback.
Best regards,
The team at William Charles Hair
Great service and a warm welcome as always. Amy looked after me very well and Philippa made such an effort with my curls. Thank you again.
Hi Gabby,
Thank you so much for taking the time to leave such a lovely review! We are very happy to hear that you had a great experience at our salon. We will make sure to pass on your kind words to Amy and Philippa, they will be thrilled to hear it.
We always strive to provide top-notch service and a warm welcome to all of our clients. We are glad to know that you felt well taken care of and that Philippa did an amazing job with your curls.
Thank you again for choosing to visit our salon and for your kind words. We look forward to seeing you again soon!
Warmly,
The team at William Charles Hair
Went into salon on off chance whilst visiting Tenterden. I got lucky. Not a frequent user of hairdressers but glad I ventured into William Charles. Friendly and reassuring welcome. A relaxing shoulder massage and hairwash by Bella was followed by skillful trimming by Rona. Rona was quick to work out what I wanted and I had a super cut and blow dry which held it's shape after I did a wash and dry at home a few days later. Many thanks to you all.
Hi Suzanne,
Thank you so much for taking the time to leave such a lovely review of your experience at our salon. We're so happy to hear that you had a positive experience and that you were satisfied with your hair cut and blow dry by Rona.
At William Charles Hair, we strive to provide our clients with a friendly and comfortable environment, and we're glad that Bella was able to add to your experience with a relaxing shoulder massage and hair wash.
We're also thrilled to hear that your hair held its shape even after washing and drying it at home a few days later. We'll be sure to pass on your kind words to both Bella and Rona.
Thank you again for choosing our salon, and we hope to see you again in the future.
Best regards,
The team at William Charles Hair
Outstanding bob cut. Sharp lines and well styled. Very happy with it.
Hi there,
We are thrilled to hear that you had such a positive experience with us at William Charles Hair! It means a lot to us when our clients leave feeling happy and satisfied with their haircut. Our team puts a lot of effort into creating sharp and well-styled cuts, so it's great to know that you noticed and appreciated it.
Thank you for taking the time to share your feedback. We can't wait to have you back in our salon for your next haircut!
Best regards,
The team at William Charles Hair
Really attentive and very professional. I am very pleased with the results. Thank you
Hi Jo, we are thrilled to hear that you had a positive experience with us! Providing attentive and professional service is what we strive for at William Charles Hair. We are glad that you are pleased with the results and we appreciate your kind words. Thank you for choosing our salon for your hair needs. We hope to see you again soon! Best, the team at William Charles Hair.
Always receive a lovely warm welcome and feel 100% pampered and happy after leaving
Thank you to a great team
Hi Pippa,
Thank you for your kind words! We are thrilled to know that you always feel welcomed and pampered when you visit our salon. Our team takes pride in providing top-quality service to our clients.
Thank you for choosing us and for trusting us with your hair care needs. We look forward to seeing you again soon!
Warmly,
The team at William Charles Hair
Emily has been my stylist for about 10 years. She is always careful to cut my hair exactly as I've requested. She always makes helpful suggestions, as well, and explains her reasoning thoroughly. I couldn't ask for a nicer, more considerate, competent stylist!
Hi Joan,
Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Emily has been taking great care of you for the past 10 years. We strive to provide our clients with the best possible service and we are happy to hear that Emily has been fulfilling that goal.
It's great to know that Emily takes the time to listen to your requests and also offer helpful suggestions. We truly believe that communication is key and we're glad that Emily is able to make you feel comfortable and satisfied with your haircuts.
Thank you again for choosing our salon and we can't wait to see you for your next appointment!
Best,
The team at William Charles Hair
Emily as always bloody amazing hair cut and colour. Thank you 🙏 x
Dear Laura,
Thank you so much for taking the time to write such a lovely review. We are so happy to hear that Emily gave you another fantastic hair cut and colour. We will make sure to pass along your kind words to her.
We always strive to provide our clients with the best experience possible, and we are thrilled that you are happy with your results. Thank you for choosing us for your hair needs.
Looking forward to seeing you again soon!
Best wishes,
The team at William Charles Hair
Emily took so much care, deciding to dry cut my hair and then washed it. It was great!😊
Hi Kate,
Thanks for leaving us such a lovely review! We are so glad to hear that you had a great experience at our salon. Our team strives to provide the best service possible, and we are happy to know that Emily took such great care of you. We love when our clients leave feeling satisfied and happy with their haircuts.
Thank you for trusting us with your hair. We hope to see you again soon!
Warmly,
The team at William Charles Hair
Lovely friendly welcome on arrival. Philippa was very patient and understanding as we explored what to do with my hair. She did an excellent job and spent time on getting the finishing look we were after. Highly recommend her. Thankyou 😊
Hi Louise,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a wonderful experience at our salon and that Philippa was able to create the perfect look for you. Our team takes pride in providing excellent service to our customers, and we are glad that we were able to meet your expectations.
We appreciate your recommendation and hope to see you back at our salon soon.
Kind regards,
The team at William Charles Hair
Had a long appointment with Joe today. Overdue foils, treatment, cut and dry. Very very pleased and discussion all the way. Great head massage too. Took years off me I think!
Hi Sarah,
We are thrilled to hear that you had a wonderful experience during your appointment with Joe! It is always our goal to make sure our clients feel comfortable and satisfied throughout their time with us.
Thank you for acknowledging the great communication and the indulgent head massage, we are glad to know that they added to your overall experience at our salon. We are even more delighted that you feel rejuvenated after your service.
We truly appreciate your trust in our team and for choosing to spend your time with us. We hope to see you again soon for another refreshing visit to our salon!
Warmly,
The team at William Charles Hair
On arriving great welcome fitted me in for appointment with Philippa. Very relaxed but busy salon which was impressive.
Hi Sandra,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience at our salon and that Philippa was able to fit you in for an appointment. We always strive to provide a relaxed and welcoming atmosphere for our clients, so we're glad that came across during your visit. Our team works hard to maintain a busy and thriving salon, so we really appreciate your kind words. Thank you again for your support and we hope to see you soon at William Charles Hair.
Best,
The team at William Charles Hair
Always a pleasure great music choice
Hi Carol,
Thank you so much for taking the time to leave us a review. We're glad to hear that you had a pleasant experience at our salon and enjoyed the music selection. We always strive to create a welcoming and enjoyable atmosphere for our clients.
We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing us for your hair needs!
Cheers,
The Team at William Charles Hair
Great result. Very happy as usual.
Hi Linda,
We are thrilled to hear that you had a great experience at our salon, as always! Thank you for taking the time to leave us a review and for your continuous support. Your satisfaction is our top priority and we're so glad we were able to achieve the desired result once again.
We look forward to seeing you again soon and providing you with another outstanding service. Thank you for choosing us and for being a valued member of our salon family.
Best,
The Team at William Charles Hair
This was the first time that Philippa had coloured, styled & dried my hair & she did an excellent job. The colour match was perfect & I’ve had lots of compliments.
Hi Nina,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our stylist Philippa. We take pride in providing excellent hair colouring, styling, and drying services to all of our clients.
We are glad to hear that you were happy with the results and that the colour match was perfect. It's always a great feeling to receive compliments on our hair, and we are happy to have played a part in making that happen for you.
We hope to see you again soon and continue to exceed your expectations. Thank you for choosing us for your hair needs!
Best,
The team at William Charles Hair
Russell always knows what product to use to make my hair its best . It always looks really good when he has finished.
Hi Ethne,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that Russell always knows how to make your hair look its best and that you love the end result!
We'll be sure to pass along your kind words to Russell, he'll be happy to know he's been able to provide you with great service. We can't wait to have you back in our salon again soon.
Warm regards,
The team at William Charles Hair
Been going here for along time. Treated well. Nice coffee, head and hand massage. Hair transformed. Highly recommend this salon.
Hi Sonia,
Thank you so much for your lovely review and for choosing to visit us at William Charles Hair! We are delighted to hear that you have been a loyal customer for a long time and appreciate your kind words about our service. It's always our goal to make sure our clients feel well taken care of, and we're glad to hear that you enjoy our complimentary coffee and relaxing head and hand massages. Transforming hair and making our clients happy is what we love to do, so thank you for recommending us to others. We look forward to welcoming you back for your next visit.
Best regards,
The team at William Charles Hair
Really kind hairdresser,
Did an amazing job for my toddler
Hi Cassian,
Thank you so much for your kind words and positive review! We are thrilled to hear that you and your toddler had a great experience at our salon. Our team takes pride in providing excellent service and making our young clients feel comfortable and happy during their appointments.
We appreciate you taking the time to share your feedback with us. It means a lot to our team. We look forward to seeing you both again for your next haircut!
Keep in touch,
The team at William Charles Hair
My first visit and Philippa, couldn’t have been more helpful. My hair isn’t the easiest to cut. She did an amazing job.
Hi Jan, thank you so much for taking the time to leave us a review. We are thrilled to hear that Philippa provided you with exceptional service during your first visit to our salon. We understand that cutting difficult hair can be challenging, but we are glad that Philippa did an amazing job on your hair. We are proud to have such a talented stylist on our team. We appreciate your kind words and we hope to see you again at William Charles Hair in the future. Thank you and take care,
The team at William Charles Hair
Been a cluent here for 10 years.Everyone at the salon is nice. Both Emily and Philippa are great at colour. Thanks
Hi Sarah,
Thank you so much for being a loyal client for 10 years! We truly appreciate your support and feedback. We are very happy to hear that you have had positive experiences with our team at William Charles Hair. Emily and Philippa are both very talented when it comes to colour and they are grateful for your kind words.
We are always dedicated to providing a friendly and welcoming atmosphere for our clients, and we are glad it has been appreciated. Thank you again for choosing our salon and we can't wait to see you again!
Best regards,
The team at William Charles Hair
Absolutely EXCELLENT ❗️Rona and her staff are not only fully qualified to do their complete hairdressing work - they do it with care and kind support
Hi Sylvie,
Thank you so much for your kind words about our salon! We are absolutely thrilled to hear that you had an excellent experience with our team, especially with Rona and her staff. Our top priority is to not only provide our clients with amazing hair services, but to do so with care and kindness. Your feedback means a lot to us and we will make sure to pass it along to our team.
We can't wait to see you again for your next hair appointment!
Best wishes,
The team at William Charles Hair
Very helpful.
Hi Helen,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team to be helpful. It's always our goal to provide great customer service, so we're glad we could assist you.
We hope to see you again soon, and thank you for choosing our salon.
Best regards,
The Team at William Charles Hair
Emily got the colour change i wanted spot on. So pleased with it.
Dear Suzanne,
Thank you so much for leaving us such a lovely review! We are thrilled to hear that Emily was able to give you the perfect colour change that you wanted. We always strive to give our clients the best results and it's wonderful to know when we've succeeded.
We hope that you continue to love your new look and we look forward to seeing you again in the future.
Best regards,
The team at William Charles Hair
A perfect haircut as always.
Hi Karen, thank you so much for your kind words! We are thrilled to hear that you were happy with your recent haircut at our salon. Our team at William Charles Hair takes great pride in providing top quality services to our clients, and we are happy to know that we have met your expectations. We look forward to seeing you again soon and providing you with another amazing experience. Thank you for choosing us for your hair needs. Take care!
Team at William Charles Hair
Great job by Joe, happy with the restyle . Thank you
Hi Helen,
Thank you so much for leaving such a lovely review for Joe at our salon! We are thrilled to hear that you are happy with your restyle and that Joe did a great job. We will be sure to pass on your kind words to him.
We are always committed to providing our clients with the best experience possible, and we are glad to hear that we delivered on that for you. We appreciate you taking the time to share your feedback, and we look forward to seeing you again at William Charles Hair.
Best,
The team at William Charles Hair
Nice manner. Friendly
All
Staff are so friendly and welcoming
Hi Paula, thank you for leaving us such a kind review! We are delighted to hear that you enjoyed our friendly and welcoming staff. At William Charles Hair, we strive to create a welcoming and pleasant environment for all of our clients. Thank you for recognizing our team's efforts. We hope to see you again soon.
Best,
The Team at William Charles Hair
Love my hair cut emily listened to what I wanted and delivered it thank you so much Mrs kelsey
Dear Kim,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you love your haircut and had a great experience with Emily. We pride ourselves on listening to our clients and delivering their desired look.
We hope to see you again soon and keep delivering top-notch haircuts.
Best,
The team at William Charles Hair
Lovely experience today at William Charles before I had a hair wash I had a neck and shoulder massage in between perm I received a hand massage. Very customer conscious well done lovely cut and perm
Hi Vicki,
Thank you so much for leaving such a kind review of your recent visit to our salon. We're thrilled to hear that you had a lovely experience with us and that you enjoyed the added touch of a neck and shoulder massage and a hand massage during your appointment. We're happy to know that our team made you feel well taken care of and that you left with a lovely cut and perm. We hope to see you back at William Charles for your next hair appointment.
Best,
The team at William Charles Hair
My first visit, but definitely will be coming back!
Hi Marion!
Thank you for choosing to come to our salon for your first visit. We are delighted to hear that you had a positive experience and that you will be coming back. Our team strives to provide exceptional service to all our clients, so it is great to know that we have met your expectations. We can't wait to have you back and give you the same fantastic experience again. See you soon!
Warm regards,
The team at William Charles Hair.
I regularly go to Joe for root regrowth colour and this appointment I had a brilliant haircut too. Excellent service, as always, and wonderfully relaxing head massage from Amy.
Hi Ami, thank you so much for taking the time to write this lovely review! We are thrilled to hear that you had a great experience at our salon with Joe and Amy. We strive to provide excellent service and we are glad that we were able to make your visit wonderfully relaxing. We appreciate your support and look forward to welcoming you back for your next root regrowth colour and haircut. Take care and have a wonderful day!
Sincerely,
The team at William Charles Hair
I had to change my colourist because mine had moved away from the area after 6 years. Joe made me very comfortable and despite my thinking the regrowth colour was too dark Initially we agreed to keep it until my next visit. I have had so many complements that I am really happy I took Joe's advice. I look forward to my next visit.
Hi Patti,
We are so glad to hear that you had a great experience with Joe at our salon! Thank you for taking the time to leave us a review. We understand that it can be difficult to change colourists after building a relationship with one for 6 years, but we're happy that Joe was able to make you feel comfortable during your appointment.
We are also thrilled to hear that you received compliments on your new hair colour and that you are happy with the results. We believe that our team at William Charles Hair is dedicated to providing the best advice and services to our clients.
We look forward to your next visit and can't wait to see you again!
Best,
The team at William Charles Hair
Wanted an spur of the moment haircut and you fitted me in perfectly for me .
And I had a relaxing experience .thank you
Hi Heather, thank you so much for taking the time to leave us a review! We are glad to hear that we were able to accommodate you for a spur of the moment haircut and that you had a relaxing experience with us. Our team strives to provide exceptional service to each and every client and we appreciate your kind words. We hope to see you again soon for your next visit. Warmest regards, The team at William Charles Hair.
At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.
