William Charles Hair

50 high street, Tenterden, Kent, TN30 6AR

About us

At William Charles Hair, we proudly use AVEDA & KEUNE products in our salon. Our dedicated team provides luxury hairstyling and colouring services. We offer a vast selection of premium retail products, personally recommended by our stylists for you to enjoy at home.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 11:00 - 19:00
Thursday 08:00 - 19:00
Friday Closed
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
1,588 verified reviews
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Filter by rating

Hair colour

Gaie Loftie
5th Jun 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Perfect 2 hours in salon

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Sarahjane

Sarah Batt
5th Jun 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

I was very Impress with the friendly service,

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Fabulous service

Richard Johnson
3rd Jun 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

The whole team are attentive, professional and highly skilled. I really wouldn’t go anywhere else!

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My perm

Mary Burgess
3rd Jun 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

I had a really good experience at William Charles today, everyone was so friendly and I was absolutely thrilled with my cut and perm. Thanks to Emily!

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Response from William Charles Hair

Dear Mary,

Thank you for leaving such a lovely review about your recent visit to our salon. We are delighted to hear that you had a great experience with us and that you were happy with your cut and perm. We will make sure to pass on your kind words to Emily!

Our team strives to create a welcoming and friendly atmosphere for our clients, and we are glad that this was reflected in your visit. We look forward to seeing you again at William Charles Hair.

Best regards,

The team at William Charles Hair

Mrs

Carol Upsher
2nd Jun 2025
Team Member: Joe
5.0

Managed to get appointment straight away with Joe really pleased with cut very friendly thank you see you next time

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Response from William Charles Hair

Hi Carol,

We're so glad to hear that you had a great experience with Joe! Thank you for taking the time to leave us a review. We pride ourselves on providing friendly and efficient services, so we're happy to know that you were able to get a quick appointment and receive a fantastic haircut. We can't wait to see you again next time!

Cheers,
The Team at William Charles Hair

Fabulous Joe and Amy

Fiona Hoye
31st May 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Amy is a fantastic assistant. Really attentive and great hair wash / head massage. Joe fabulous as always.

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Response from William Charles Hair

Hi Fiona Hoye,

Thank you for leaving a review for our salon and sharing your experience with Amy and Joe. We're so glad to hear that you enjoyed your visit and that Amy provided you with a fantastic experience – we'll be sure to pass along your kind words to her. We're also glad that Joe lived up to his usual fabulous standards! Thank you for choosing us for your hair care needs and we hope to see you again in the future.

Warmly,
The team at William Charles Hair

Highlights

Daphne Mckerrell
29th May 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Excelleny

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Response from William Charles Hair

Hi Daphne,

Thank you so much for leaving such a kind review about your experience at our salon. We really appreciate your feedback and are so glad to hear that you had an excellent visit.

We strive to provide top-notch service and create a welcoming atmosphere for all of our clients. It means a lot to us that you had such a positive experience.

We hope to see you again soon for your next hair appointment!

Take care,
The team at William Charles Hair

Always amazing colour and cut!

Amelia Curtis
24th May 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

I have been going to William Charles for a few years now for highlights, toner and a cut done by Joe - every single time the outcome is amazing! I couldn’t recommend more. Everyone is always friendly which makes for a really lovely experience.

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Response from William Charles Hair

Hi Amelia,

Thank you so much for your kind words and for being a loyal customer at William Charles Hair! We are thrilled to hear that you have been consistently happy with your highlights, toner, and cut done by Joe. We pride ourselves on providing exceptional results for our clients.

We appreciate your recommendation and are glad to know that you have also had a great experience with our friendly team. Thank you for choosing us as your go-to salon for all your hair needs.

We can't wait to see you again and continue making your visits to our salon truly lovely. Take care!

Warmly,
The team at William Charles Hair

Occasion Hair Up

J fisher
24th May 2025
Team Member: Georgiana
5.0
Appointment verified by iSalon Software

Georgiana spent time discussing what I was after, looked at dress I was going to wear and gave me options and ensured I was happy with outcome..... very pleased.

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Response from William Charles Hair

Hello J Fisher,

We are so delighted to hear that your experience with us at William Charles Hair was nothing short of amazing! We are thrilled to know that Georgiana took the time to discuss your hair goals and even took into consideration the dress you were planning to wear. We always want to make sure our clients leave completely satisfied with their new look. Thank you for your kind words and we hope to see you again soon!

Best regards,
The team at William Charles Hair

Restyle

Jill Higgs
22nd May 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Excellent service and quality of a lovely experience. Really appreciated some positive feedback on my hair 😊 which I have never had before. Joe gave me what I needed advice on how to manage my hair with the great cut he gave me. Will definitely keep going I found staff in the salon were all fantastic and made you feel like I been somewhere special 😀 thankyou will definitely recommend 😊.

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Response from William Charles Hair

Hi Jill, thank you so much for leaving such a lovely review of your experience at our salon. We're glad to hear that you enjoyed your visit and received positive feedback on your hair, which we believe is very important in boosting confidence. We're so happy to have Joe as part of our team and are delighted that he provided you with helpful advice for managing your hair. Our staff truly strive to make every visit special for our clients, and we appreciate your kind words. Thank you for recommending us, it means a lot to us. We can't wait to see you again soon. Take care! The team at William Charles Hair.

THANK YOU

Alan Baker
21st May 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona is not a hair stylist she is a true angel. Thank you for your kindness and for looking after my lady so well for me. Wonderful place . Thank you

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Response from William Charles Hair

Dear Alan,

Thank you so much for taking the time to leave such a lovely review for us. We are thrilled to hear that you had a wonderful experience at our salon and that Rona took such great care of you and your lady.

Our team at William Charles Hair takes great pride in creating a friendly and welcoming atmosphere for all of our clients. We are glad that you felt comfortable and well taken care of during your visit.

We appreciate your kind words and look forward to welcoming you back for your next appointment. Thank you for choosing William Charles Hair, and please don't hesitate to let us know how we can continue to exceed your expectations.

Best,
The team at William Charles Hair

Very happy with my hair colour

Susan Richardson
17th May 2025
Team Member: Rona
5.0

I was really pleased with my colour today, using the new Keune colour. I have been coming here for 10 years and had got used to Aveda colour, under the care of Rona. So was rather pensive about changing to a new brand. However, Rona really exactly delivered what I needed. I wanted my very lighter strands of hair to be darkened and she did a brilliant job of gently combing through the new colour, then blending in with the darker shades, and the result was so subtle. I have always received dedicated care from Rona and her team and can highly recommend William Charles.

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Response from William Charles Hair

Hi Susan,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you were pleased with your colour using our new Keune brand. It means a lot to us that you have been a loyal customer for 10 years and we truly appreciate your trust in us.

We understand the hesitation when it comes to trying a new brand, but we are so glad to hear that Rona delivered exactly what you needed. We are also happy to hear that you were satisfied with the subtle result of blending in the darker shades with your lighter strands of hair.

Thank you for your kind words about the dedicated care you receive from Rona and the team. We are grateful for your recommendation and look forward to seeing you again soon!

Best,
The Team at William Charles Hair

Stu’s new do

Stuart Edwards
15th May 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona once again the absolute professional. Relaxed, confident as always. This time I had to take a call. Normally I wouldn’t in a salon but Rona was a legend and cracked on and did a great job - very little input from me. (Sorry luv!). Rona made the whole session seamless and hassle-free and I left with new barnet, a twinkle in my eye and snap in my stride. Great job Rona and team! Ps thanks to Isabella for the extra customer/client experience and large bickie & brew. Bosh!

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Response from William Charles Hair

Hi Stuart,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that Rona provided you with a relaxed and confident experience, even while you were taking a call. We understand the importance of a stress-free appointment, and we're thrilled that Rona was able to deliver that for you.

We'll make sure to pass on your kind words to both Rona and the rest of our team. Your happiness is our top priority, and we're so grateful for your support.

Thanks again for choosing to visit us, Stuart. We hope to see you soon for another stress-free and enjoyable session!

Best,
The team at William Charles Hair

Hair Cut

Carolyn Hays
14th May 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Hello
As expected I had an excellent cut and blow dry. The cut suits my face shape and I left the salon with soft and shiny hair 😁

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Response from William Charles Hair

Dear Carolyn,

Thank you so much for your lovely review! We're thrilled to hear that you had an excellent cut and blow dry at our salon. Our team works hard to ensure that each client walks out feeling confident and fabulous.

We're glad that the cut suits your face shape and that your hair is feeling soft and shiny. It's always our goal to make sure our clients look and feel their best.

We look forward to seeing you again soon for another pampering session at William Charles Hair.

Take care,
The Team at William Charles Hair

Enjoyable experience

Sally Williams (joe's)
13th May 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Joe has been very helpful and understanding with my awkward hair.

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Response from William Charles Hair

Hi Sally,

We're thrilled to hear that Joe was able to provide helpful and understanding service for your hair! Our team at William Charles Hair always strives to make sure our clients feel comfortable and satisfied during their visit. We appreciate your feedback and hope to see you again soon.

Best wishes from the team at William Charles Hair

Cut and Blowdry

Susan Bryer
12th May 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Fabulous cut and blowdry from Emily I will definitely be back she looked after me so well from start to finish
Very very happy

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Response from William Charles Hair

Hi Susan,

Thank you so much for the positive review about Emily's services at our salon. We are thrilled to hear that you had a fabulous experience during your visit and we appreciate you taking the time to share your feedback.

At William Charles Hair, our team strives to provide top-notch services and make every client feel well taken care of from start to finish. We are happy to hear that Emily was able to exceed your expectations with her skills and customer service.

We look forward to welcoming you back to the salon for your next cut and blowdry. See you soon!

Warmly,
The team at William Charles Hair

Always a fabulous experience

Pam Russell
10th May 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Had a Colour and trim at William Charles and a very enjoyable experience as always. the salon is lovely and welcoming. The staff are friendly and advice is second to none. Rona always takes the time to discuss the hair condition and ensure that you are happy with the intended service. The new Kuene products are great, I have now changed over to the Kuene colour and I couldn't be happier, it lasts well the colour has depth. I particularly like the hair masques, you only need a small amount so it will last ages and is very good value. I look forward to my trips to the salon and am always very happy with the results.

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Response from William Charles Hair

Hi Pam,

Thank you for your kind words and for taking the time to leave us a review. We are so glad to hear that you had an enjoyable experience at our salon. Our team takes pride in creating a welcoming environment and providing top-quality services.

We are glad to hear that you have had positive experiences with our staff and our new Keune products. We always strive to use the best products for our clients and we are happy to hear that it has made a positive difference for you. Your satisfaction is our top priority.

Thank you for trusting us with your hair and for being a loyal client. We look forward to seeing you again and helping you achieve your desired results.

Best,
The team at William Charles Hair

Short hair

Diane Hemmett Ward
10th May 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great short cut. Explained what i need to do as my hair is so dry and my sculp. Given tester to try. Thankyou xx

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Response from William Charles Hair

Hi Diane,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great short cut with us! It's always our goal to provide our clients with a cut that not only looks great, but is also manageable for their individual hair needs.

We're happy to hear that Rona was able to explain how to care for your dry scalp, and we hope the tester we gave you will help with its health.

Thank you again for your review and for choosing our salon. We hope to see you again soon.

Best wishes,
The team at William Charles Hair

Perfect haircut

Tracey Robertson
8th May 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent as always.

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Response from William Charles Hair

Hi Tracey! Thank you so much for taking the time to leave us a review. We are so happy to hear that you had another great experience at our salon. Your continuous support means the world to us. We can't wait to have you back and provide you with the best service again. Thank you for choosing us for your hair needs. Keep being amazing!
Warmly,
The team at William Charles Hair

Colour and blow dry

Anonymous
8th May 2025
5.0

Excellent service and delighted with my hair after colour and blow dry. Thank you 😀

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Response from William Charles Hair

Dear [Reviewer],

Thank you for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience at our salon and that you are delighted with your hair after your colour and blow dry session. Our team takes great pride in providing top-notch service to our clients, and we are glad to see that it has made a positive impact on you. We appreciate your trust in us and hope to see you back for any future hair needs.

Best,
The William Charles Hair team

Great!

Carol Pepper
7th May 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Great colour, great cut, and great people!!

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Response from William Charles Hair

Hi Carol,

Thank you so much for leaving us such a lovely review! We are delighted to hear that you loved your colour, cut, and enjoyed working with our team. It makes us happy to know that you had a wonderful experience at our salon.

We are dedicated to providing exceptional service and we are glad to know that we could meet your expectations. Your kind words mean a lot to us and we truly appreciate your support.

Thank you for choosing us and we look forward to seeing you again soon!

Best,
The team at William Charles Hair

So happy

Emma Ketteringham
7th May 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

My daughters are so happy with their cuts. Philippa gave great advice about my younger daughter’s cut and she so pleased with the result. Thank you so much for a lovely experience as always.

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Response from William Charles Hair

Hi Emma,

Thank you for taking the time to share your positive experience with us. We are happy to hear that your daughters are pleased with their cuts and that Philippa provided helpful advice for your younger daughter's cut. We are glad to have provided a lovely experience for you and your family. We look forward to seeing you all again soon.

Best,
The William Charles Hair Team

Awesome colour and cut

Geraldine Stafford
6th May 2025
Team Member: Harriet
5.0
Appointment verified by iSalon Software

Absolutely love my colour and cut. Harriet is awesome.

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Response from William Charles Hair

Dear Geraldine,

Thank you so much for leaving such a lovely review! We're so glad you loved your colour and cut done by our stylist Harriet. We'll make sure to pass on your kind words to her.

We strive to provide the best service and experience for our clients, so we're delighted to hear that you had a positive visit with us. We can't wait to have you back in our salon!

Thanks again for your support and kind words.

Warmly,
The Team at William Charles Hair

Always lovely

Emma Ketteringham
5th May 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Very happy with my cut as always and always feel totally relaxed and looked-after. Thank you!

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Response from William Charles Hair

Hi Emma, thank you so much for taking the time to leave us a review! We're thrilled to hear that you were happy with your cut and that you always feel relaxed and looked-after at our salon. Your satisfaction is our top priority, and we can't thank you enough for your kind words. We look forward to seeing you again soon! Cheers, The Team at William Charles Hair.

Colour and blow dry

Fiona R
30th Apr 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

I went to just get my usual roots done but with spring arriving have been thinking to get a little change to lighten my hair. After talking it through and showing a photo of the caramel type colour I liked I am so very happy with the outcome. Phillip talked me through everything she was doing explaining what she was using and why which no other hairdressers I have been to before have done this. Just this understanding will help me going forward. Definitely recommend Phillip and just a lovely hairdressing salon and nice atmosphere.

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Response from William Charles Hair

Hi Fiona,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had a great experience at our salon and that you're pleased with your new hair colour! Phillip is an amazing stylist and we're glad she was able to help you achieve your desired look.

We're always striving to provide our clients with a comfortable and enjoyable atmosphere, so we're thrilled to hear that you found our salon to be lovely and welcoming. And we're happy to hear that Phillip took the time to explain her process and product choices, as we want our clients to feel confident and informed about their hair care.

Thank you again for your recommendation and we look forward to seeing you at your next appointment!

Best,
The Team at William Charles Hair

Fab colour & cut

Darrell King
29th Apr 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Great cut as always from Emily & the toner was perfect - toning done my “yellows” to a softer tone, thank yiu

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Response from William Charles Hair

Hi Darrell,

Thank you for leaving us such a lovely review! We're so glad to hear that you had a great experience with Emily and that she was able to achieve the perfect toner for you. We always strive to make sure our clients are happy with their results.

We appreciate your kind words and we look forward to seeing you again soon. If there's ever anything else we can do for you, please don't hesitate to let us know.

Take care,
The team at William Charles Hair

Love Rona! Great haircut :=]

Alfie Hazeldine
28th Apr 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

It was amazing, my hair looks great and I am very happy. The staff are lovely and talkative and will happily indulge the most random of conversations (they put up with me lol). Genuinely a great service.

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Response from William Charles Hair

Hi Alfie,

Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had an amazing experience at our salon and we are glad to know that you are happy with your new look. Our team loves making our clients feel beautiful and it's always a pleasure to chat with you during your visit. We appreciate your kind words and can't wait to have you back at our salon.

Best wishes,
The team at William Charles Hair

Rona Rocks!

Mark Iveson
28th Apr 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Outstanding as always. Good coffee too ;)

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Response from William Charles Hair

Hi Mark, thank you so much for your review. We're thrilled to hear that you had a great experience at our salon. We always strive to provide exceptional service to our clients, and we're happy that you were satisfied with your visit. Oh, and glad you enjoyed your coffee! We love a good cup too. We appreciate your support and hope to see you again soon. Have a great day! Cheers, the team at William Charles Hair.

Reviving cut and blow-dry

Beverley Harvey
28th Apr 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily revived my hair after many months of chemotherapy, which left it thin, dry and dull. After an hour in her hands my hair has shape, shine and definition. Thank you; a lovely salon experience as always.

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Response from William Charles Hair

Hi Beverley,

Thank you so much for taking the time to share your experience at our salon. We're thrilled to hear that Emily was able to revive your hair after your challenging journey with chemotherapy. We understand how important it is to feel confident and comfortable with your hair, and we're grateful to have been a part of your journey.

Our team takes great pride in providing a top-notch salon experience for each and every client, and we're glad that Emily was able to deliver that for you. Your kind words mean a lot to us, and we can't wait to see you again soon!

Warmly,
The team at William Charles Hair

Great cut

Anonymous
26th Apr 2025
5.0

As always feel pampered from the moment I arrive. Beau gave me a lovely shoulder and neck massage and washed my hair again a head massage blissful. Emily then cut my hair into my usual Bob.Looked great so pleased thank you Emily x

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Response from William Charles Hair

Dear valued customer,

Thank you so much for your kind words and positive review. We are thrilled to hear that you always feel pampered when you visit us! Our team at William Charles Hair takes great pride in providing a relaxing and enjoyable experience for all of our clients.

We are happy to hear that Beau provided you with a lovely shoulder and neck massage and that Emily gave you a great Bob cut. It's wonderful to hear that you were pleased with your results.

We truly appreciate your support and look forward to seeing you again soon!

Best wishes,
The team at William Charles Hair

Restyle

Linda McEwan
25th Apr 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona has done my hair for a few years, now, and knows me and my hair very well!!
She shows empathy and patience with whatever I suggest, and I trust her implicitly with any style and colour advice she gives me.
I had a restyle, both colour and cut yesterday, and I’m so pleased with the results. Thankyou Rona xx

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Response from William Charles Hair

Dear Linda,

Thank you for taking the time to share your experience at our salon. We are delighted to hear that Rona has been taking care of your hair for a few years now and has built a great understanding of your needs and preferences.

It's always a pleasure to work with clients like you who trust our stylists' expertise and appreciate their patience and empathy in bringing your desired style and colour to life. We're thrilled to hear that you were pleased with your recent restyle and thank you for the kind words.

We look forward to seeing you again and providing you with the best hair care services. Thank you for choosing us.

Best regards,
The team at William Charles Hair

Restyle

Linda McEwan
24th Apr 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona has done my hair for a few years, now, and knows me and my hair very well!!
She shows empathy and patience with whatever I suggest, and I trust her implicitly with any style and colour advice she gives me.
I had a restyle, both colour and cut yesterday, and I’m so pleased with the results. Thankyou Rona xx

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Hair

Anonymous
23rd Apr 2025
4.5

Emily as usual did an amazing job and root colour and trim was perfect

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Response from William Charles Hair

Hi there,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with Emily at our salon. We are happy to know that your root color and trim turned out perfectly - Emily is truly skilled in her craft and we are lucky to have her on our team.

Thank you for choosing our salon for your hair needs. We always strive to provide our clients with top-notch service and it is always a pleasure to hear when we have met that goal. We look forward to seeing you again soon!

Take care,
The William Charles Hair Team

Hair appt 17/4/25

Jean Boorman
18th Apr 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Excellent visit as always. Pleasant friendly service professionally delivered.

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Response from William Charles Hair

Dear Jean,
Thank you so much for leaving us such a lovely review. We are thrilled that you had an excellent visit with us! It's great to hear that our team provided you with pleasant, friendly, and professional service. We truly appreciate your kind words and we always strive to deliver the best service possible. Thank you for choosing our salon, and we can't wait to see you again soon!
Warmly,
The team at William Charles Hair

Good hair cuy

Tony Ceeney
16th Apr 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Looks great Emily. Thank you. Great to spend time with you.

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Response from William Charles Hair

Hi Tony,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience at our salon. Our team always strives to provide the best service to our clients, and it's always wonderful to hear when we have succeeded.

We loved having you here and can't wait to see you again soon. We hope to continue providing you with top-notch services and great company.

Warm Regards,
The Team at William Charles Hair

Lovely friendly staff. Great service

Tricia Hook
15th Apr 2025
Team Member: emily
4.5
Appointment verified by iSalon Software

Really pleased with my full head hair colouring

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Response from William Charles Hair

Hi Tricia,

Thank you so much for leaving us a review! We're thrilled to hear that you were pleased with your full head hair colouring.

We always strive to ensure that our clients leave our salon feeling happy and confident, and we're glad to hear that we delivered that for you.

We hope to see you again soon for another great visit.

Take care,
Team at William Charles Hair

Taken good care of again !

Sarah Patten
9th Apr 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Rona instinctively knows what is right for you. As usual I let her do her thing. I trust her recommendations and the systems not failed me yet. The team are all superb !

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Response from William Charles Hair

Hi Sarah,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Rona's expertise and recommendations have never let you down. It's always our goal to provide our clients with the best possible experience and we're so glad that you've had a positive one with us.

We're lucky to have a talented team who work hard to ensure our clients are happy and satisfied. We will definitely pass along your kind words to them.

We can't wait to have you back at the salon soon and we look forward to seeing you again soon.

Warmly,
The team at William Charles Hair

Highlights cut and style

Anonymous
8th Apr 2025
5.0

Great experience

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Response from William Charles Hair

Dear valued customer,

Thank you so much for taking the time to leave a review for William Charles Hair. We are thrilled to hear that you had a great experience with us. Our team takes great pride in providing exceptional services and we are glad to know that it has not gone unnoticed.

We always strive to make our clients feel welcome and comfortable during their visit to our salon. Your kind words mean a lot to us and motivate us to continue delivering the best experience possible.

We look forward to seeing you again and providing you with more unforgettable experiences at William Charles Hair. Thank you once again for choosing us and for your wonderful feedback.

Best regards,
The team at William Charles Hair

Another lovely visit

Gabby Brooks
4th Apr 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Great service and a warm welcome as always. Amy looked after me very well and Philippa made such an effort with my curls. Thank you again.

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Response from William Charles Hair

Hi Gabby,

Thank you so much for taking the time to leave such a lovely review! We are very happy to hear that you had a great experience at our salon. We will make sure to pass on your kind words to Amy and Philippa, they will be thrilled to hear it.

We always strive to provide top-notch service and a warm welcome to all of our clients. We are glad to know that you felt well taken care of and that Philippa did an amazing job with your curls.

Thank you again for choosing to visit our salon and for your kind words. We look forward to seeing you again soon!

Warmly,
The team at William Charles Hair

First visit

Suzanne Beale
30th Mar 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Went into salon on off chance whilst visiting Tenterden. I got lucky. Not a frequent user of hairdressers but glad I ventured into William Charles. Friendly and reassuring welcome. A relaxing shoulder massage and hairwash by Bella was followed by skillful trimming by Rona. Rona was quick to work out what I wanted and I had a super cut and blow dry which held it's shape after I did a wash and dry at home a few days later. Many thanks to you all.

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Response from William Charles Hair

Hi Suzanne,

Thank you so much for taking the time to leave such a lovely review of your experience at our salon. We're so happy to hear that you had a positive experience and that you were satisfied with your hair cut and blow dry by Rona.

At William Charles Hair, we strive to provide our clients with a friendly and comfortable environment, and we're glad that Bella was able to add to your experience with a relaxing shoulder massage and hair wash.

We're also thrilled to hear that your hair held its shape even after washing and drying it at home a few days later. We'll be sure to pass on your kind words to both Bella and Rona.

Thank you again for choosing our salon, and we hope to see you again in the future.

Best regards,
The team at William Charles Hair

Perfect haircut

Anonymous
29th Mar 2025
5.0

Outstanding bob cut. Sharp lines and well styled. Very happy with it.

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Response from William Charles Hair

Hi there,

We are thrilled to hear that you had such a positive experience with us at William Charles Hair! It means a lot to us when our clients leave feeling happy and satisfied with their haircut. Our team puts a lot of effort into creating sharp and well-styled cuts, so it's great to know that you noticed and appreciated it.

Thank you for taking the time to share your feedback. We can't wait to have you back in our salon for your next haircut!

Best regards,
The team at William Charles Hair

Wash and blow dry

Jo Shepherd
28th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Really attentive and very professional. I am very pleased with the results. Thank you

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Response from William Charles Hair

Hi Jo, we are thrilled to hear that you had a positive experience with us! Providing attentive and professional service is what we strive for at William Charles Hair. We are glad that you are pleased with the results and we appreciate your kind words. Thank you for choosing our salon for your hair needs. We hope to see you again soon! Best, the team at William Charles Hair.

Super haircut

Pippa West
28th Mar 2025
Team Member: Rona
5.0
Appointment verified by iSalon Software

Always receive a lovely warm welcome and feel 100% pampered and happy after leaving
Thank you to a great team

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Response from William Charles Hair

Hi Pippa,

Thank you for your kind words! We are thrilled to know that you always feel welcomed and pampered when you visit our salon. Our team takes pride in providing top-quality service to our clients.

Thank you for choosing us and for trusting us with your hair care needs. We look forward to seeing you again soon!

Warmly,
The team at William Charles Hair

Very satisfied!

Joan Mccollough
26th Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily has been my stylist for about 10 years. She is always careful to cut my hair exactly as I've requested. She always makes helpful suggestions, as well, and explains her reasoning thoroughly. I couldn't ask for a nicer, more considerate, competent stylist!

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Response from William Charles Hair

Hi Joan,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Emily has been taking great care of you for the past 10 years. We strive to provide our clients with the best possible service and we are happy to hear that Emily has been fulfilling that goal.

It's great to know that Emily takes the time to listen to your requests and also offer helpful suggestions. We truly believe that communication is key and we're glad that Emily is able to make you feel comfortable and satisfied with your haircuts.

Thank you again for choosing our salon and we can't wait to see you for your next appointment!

Best,
The team at William Charles Hair

Hair

Laura Hayes
26th Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily as always bloody amazing hair cut and colour. Thank you 🙏 x

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Response from William Charles Hair

Dear Laura,

Thank you so much for taking the time to write such a lovely review. We are so happy to hear that Emily gave you another fantastic hair cut and colour. We will make sure to pass along your kind words to her.

We always strive to provide our clients with the best experience possible, and we are thrilled that you are happy with your results. Thank you for choosing us for your hair needs.

Looking forward to seeing you again soon!

Best wishes,

The team at William Charles Hair

Cut and wash

Kate Rawlinson
25th Mar 2025
Team Member: emily
5.0
Appointment verified by iSalon Software

Emily took so much care, deciding to dry cut my hair and then washed it. It was great!😊

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Response from William Charles Hair

Hi Kate,

Thanks for leaving us such a lovely review! We are so glad to hear that you had a great experience at our salon. Our team strives to provide the best service possible, and we are happy to know that Emily took such great care of you. We love when our clients leave feeling satisfied and happy with their haircuts.
Thank you for trusting us with your hair. We hope to see you again soon!

Warmly,
The team at William Charles Hair

First Visit

Louise Evans
25th Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

Lovely friendly welcome on arrival. Philippa was very patient and understanding as we explored what to do with my hair. She did an excellent job and spent time on getting the finishing look we were after. Highly recommend her. Thankyou 😊

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Response from William Charles Hair

Hi Louise,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had a wonderful experience at our salon and that Philippa was able to create the perfect look for you. Our team takes pride in providing excellent service to our customers, and we are glad that we were able to meet your expectations.

We appreciate your recommendation and hope to see you back at our salon soon.

Kind regards,

The team at William Charles Hair

Excellent

Sarah Dean
24th Mar 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Had a long appointment with Joe today. Overdue foils, treatment, cut and dry. Very very pleased and discussion all the way. Great head massage too. Took years off me I think!

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Response from William Charles Hair

Hi Sarah,

We are thrilled to hear that you had a wonderful experience during your appointment with Joe! It is always our goal to make sure our clients feel comfortable and satisfied throughout their time with us.

Thank you for acknowledging the great communication and the indulgent head massage, we are glad to know that they added to your overall experience at our salon. We are even more delighted that you feel rejuvenated after your service.

We truly appreciate your trust in our team and for choosing to spend your time with us. We hope to see you again soon for another refreshing visit to our salon!

Warmly,
The team at William Charles Hair

First Visit

Sandra Mitchell
23rd Mar 2025
Team Member: philippa
5.0
Appointment verified by iSalon Software

On arriving great welcome fitted me in for appointment with Philippa. Very relaxed but busy salon which was impressive.

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Response from William Charles Hair

Hi Sandra,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your experience at our salon and that Philippa was able to fit you in for an appointment. We always strive to provide a relaxed and welcoming atmosphere for our clients, so we're glad that came across during your visit. Our team works hard to maintain a busy and thriving salon, so we really appreciate your kind words. Thank you again for your support and we hope to see you soon at William Charles Hair.

Best,
The team at William Charles Hair

Mrs

Carol Lewis
22nd Mar 2025
Team Member: Joe
5.0
Appointment verified by iSalon Software

Always a pleasure great music choice

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Response from William Charles Hair

Hi Carol,

Thank you so much for taking the time to leave us a review. We're glad to hear that you had a pleasant experience at our salon and enjoyed the music selection. We always strive to create a welcoming and enjoyable atmosphere for our clients.

We appreciate your kind words and look forward to seeing you again soon. Thank you for choosing us for your hair needs!

Cheers,
The Team at William Charles Hair