The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
747 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

All wonderful except one thing!

Catherine
8th Aug 2025
Team Member: Sarah
4.0
Appointment verified by salonspy

Love the Chapel. Such a beautiful space and always come away feeling great about my hair. The staff are all so pleasant and it’s lovely to be offered little treats like the ginger shot. I really like the hair products that are used. But why do you let the atmosphere be spoilt by horrible bass throbbing (can’t even call it) music? Surely you can find something inoffensive to everyone if you really need background sound?

Service
Value
Result
Cleanliness
Atmosphere
Response from The Chapel Hairdressers - Tunbridge Wells

Dear Catherine

We wanted to write to say thank you for taking the time to share your thoughts with us via the SalonSpy review. We're grateful for your positivity and your honesty too.

We were sorry to hear that the music intruded on your peace. Please always feel free to ask us to change the playlist as we are always exploring new playlists, as sometimes the balance is off. Sarah was grateful for your feedback so that she could share it with the team.

With our best wishes
Olivia + Dan

Excelkent

Alma Leaper
7th Aug 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Exactly what I needed. Perfect long layers and great conversation.

Service
Value
Result
Cleanliness
Atmosphere

Always a joy ….

Emma Andrews
7th Aug 2025
Team Member: Rosalinda
5.0
Appointment verified by salonspy

To have an hour being pampered with great chat and often a laugh … I love my visits to The Chapel and entire team are so welcoming.

Service
Value
Result
Cleanliness
Atmosphere

Rosalinda is the best 😎

Deborah Jones
7th Aug 2025
Team Member: Rosalinda
5.0
Appointment verified by salonspy

I love having my hair done - Rosalinda has become a friend and always makes me feel better for seeing her again
Professional, talented, entertaining, warm- always does my hair exactly how I like it
Thank you again xxxx

Service
Value
Result
Cleanliness
Atmosphere

Great hairdressers

Christine
7th Aug 2025
Team Member: James
5.0
Appointment verified by Phorest

Extremely nice person , very very please with my haircut , just what I wanted.

Service
Value
Result
Cleanliness
Atmosphere

V happy with the haircut

C Bowles
6th Aug 2025
Team Member: Dawn
5.0
Appointment verified by salonspy

Back to The Chapel after a few years. Not disappointed at all. Dawn did my hair the first time - and I am happy with my new hair style.
The salon also served us the ginger lemon vinegar shot. Nice touch.

Service
Value
Result
Cleanliness
Atmosphere

Thank you so much

Abbey Ross
6th Aug 2025
Team Member: Leticia
5.0
Appointment verified by Phorest

Thank you so much! Great Baliage and cut, am so pleased and see you again soon. Abbey x

Service
Value
Result
Cleanliness
Atmosphere

great colour

philippa mackinnon
6th Aug 2025
Team Member: Symon
5.0
Appointment verified by salonspy

Great hair colour and cut. Very happy

Service
Value
Result
Cleanliness
Atmosphere

Being a model!

Kate Graham
5th Aug 2025
Team Member: Ola
5.0
Appointment verified by salonspy

It didn’t matter that I was a model. Ola was absolutely lovely as was Becky. Felt very welcome and well looked after. My hair is stunning, it was a truly lovely experience, thank you!

Service
Value
Result
Cleanliness
Atmosphere

Callum being amazing as always

Hannah
2nd Aug 2025
Team Member: Callum
5.0
Appointment verified by salonspy

Callum once again did an amazing job with my post holiday hair and is always so lovely!

Service
Value
Result
Cleanliness
Atmosphere

Great haircut, Elsie is lovely.

Sarah
2nd Aug 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

I had a really nice time at the salon today, everyone is friendly and welcoming and vibe is so relaxed. Elsie did a great job of my hair, I love it, and was really fun to chat to as well.

Service
Value
Result
Cleanliness
Atmosphere

Dievers

Jeannie
2nd Aug 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Rhys is always pleasant and helpful. He understands my problems with my fine hair. I feel listened to.

Service
Value
Result
Cleanliness
Atmosphere

A great first visit!

Katharine
1st Aug 2025
Team Member: Kirsty
5.0
Appointment verified by Phorest

I was made to feel very welcome from the second I walked through the door. Kirsty took her time to figure out what I wanted and gave lots of valuable advice. She even took the time to teach me about new techniques and brushes I could use! Everywhere was very clean and relaxing. Thank you - I’ll be back! :)

Service
Value
Result
Cleanliness
Atmosphere

Sensational experience

Teddy
1st Aug 2025
Team Member: Orla
5.0
Appointment verified by Phorest

Absolutely amazing experience, from the moment I walked in I was greeted with kindness and love. The atmosphere is wonderful and the haircut was delightful. I definitely recommend to anyone looking for a great experience.

Service
Value
Result
Cleanliness
Atmosphere

Super lovely haircut

Emma
1st Aug 2025
Team Member: Orla
5.0
Appointment verified by Phorest

Thanks for a fab hair cut! Orla is a super natural talent and made my hair look lovely. V impressed!

Service
Value
Result
Cleanliness
Atmosphere

Paxton

Pam
1st Aug 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

Elsie always gives me a great cut & I wouldn’t go to anyone else. She understands my quirky hair & suggests the best style for it with my input. I always get positive comments from friends over the shape.

Service
Value
Result
Cleanliness
Atmosphere

More than just a haircut

Conti barnard
31st Jul 2025
Team Member: Scott
5.0
Appointment verified by Phorest

My visits to the Chapel end up being more than just having my hair cut. Besides being a great stylist, Scott always has really useful little tips and advice when we chat about some of the problems I have with styling my own hair.

Service
Value
Result
Cleanliness
Atmosphere

Amazing new colour

Claire Gomez
31st Jul 2025
Team Member: Callum
5.0
Appointment verified by salonspy

It is always a pleasure to have my hair done with Callum, he listens to what I want and makes sure it happens. Chapel is so very relaxing, you feel calm when you leave. The new colours are amazing and by the time Callum had finished today, my hair wouldn't have looked out of place in a shampoo advert!

Service
Value
Result
Cleanliness
Atmosphere

Ten years younger!

Lisa Bull
28th Jul 2025
Team Member: James
5.0
Appointment verified by salonspy

I felt time for a change! James was amazing talked me through what he could achieve with my current style! I liked the length so he re layered the cut! He understands the brief! He gave me so much more texture and movement!
Im going back soon for colour changes too! I totally trust him he is extremely on the money! And knows what he’s talking about! I am a returning client, went closer to home for a few years but I think traveling to the Chapel is worth it! 👏👌

Service
Value
Result
Cleanliness
Atmosphere

Fab haircut with Nina

Amy
26th Jul 2025
Team Member: Nina
5.0
Appointment verified by salonspy

Great haircut and a very relaxing hour :) thanks Nina!

Service
Value
Result
Cleanliness
Atmosphere

Cut - refreshing my style

Anna
26th Jul 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Rhys was amazing - listened and delivered exactly what I wanted. Always nerve wrecking when trying someone different - but I’m more than happy with the results!

Service
Value
Result
Cleanliness
Atmosphere

amazing!

Poppy Chowdhury
25th Jul 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

amazing service from both Rhys and the other staff!! love my haircut thank you so much!!

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Helen Allan
24th Jul 2025
Team Member: Scott
5.0
Appointment verified by Phorest

As usual, Scott cut my hair beautifully and was precise in his detailing. He advised me how the length and shape should be for my hair. I have been coming to him for 25 years so he knows what I need when he looks at my hair. Thank you Scott.

Service
Value
Result
Cleanliness
Atmosphere

Fab Experience

Emma Davis
24th Jul 2025
Team Member: Orla
5.0
Appointment verified by salonspy

I normally hate going to the hairdressers but visiting The Chapel is a totally different experience from start to finish. I was welcomed, shown round, given goodies and loved the whole experience. Orla was totally delightful, and totally got me - so I left feeling enhanced, not questioning who I was. Will definitely be back

Service
Value
Result
Cleanliness
Atmosphere

Hair colour

Justine Lomas
23rd Jul 2025
Team Member: Beckie
5.0
Appointment verified by Phorest

I’ve been seeing Beckie for more than 10 years for my lowlights and root touch-ups and she always does an exceptional job. Her professionalism and high level of experience are evident in every appointment. Beckie is not only skilled but also incredibly client-focused - she really takes the time to understand what you want and delivers results that exceed expectations. She’s warm, approachable, and has a great ability to build strong relationships with her clients, which makes every visit a pleasure. I would highly recommend Beckie to anyone looking for a colourist they can trust.

Service
Value
Result
Cleanliness
Atmosphere

Nina is fab

Andrea Jones
22nd Jul 2025
Team Member: Nina
5.0
Appointment verified by salonspy

Such a wonderful experience and a beautiful haircut from the very talented Nina expertly guided by Kisrty

Service
Value
Result
Cleanliness
Atmosphere

Curly hair queen

Liz
19th Jul 2025
Team Member: Nina
4.5
Appointment verified by Phorest

Nina really knows what she’s doing with my curly hair. It’s always cut and styled to perfection. She also gives the BEST hair massage!

Service
Value
Result
Cleanliness
Atmosphere

5*+!!

Rachel Fernandez-Vidal
19th Jul 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

Another wonderful, fun visit to the Chapel! You can’t get a better welcome, service and experience… everyone is truly excellent at what they do! Thank you all very much.

Service
Value
Result
Cleanliness
Atmosphere

Excellent haircut

Dee Carter
19th Jul 2025
Team Member: Alex
5.0
Appointment verified by salonspy

As always, a great haircut and styling from Alex. Very happy!

Service
Value
Result
Cleanliness
Atmosphere

Haircut

KF
19th Jul 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

VG

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Lisa Weaver
18th Jul 2025
Team Member: Kirsty
5.0
Appointment verified by Phorest

I love seeing Kirsty each time for my appointment - She makes me feel so relaxed. I have never trusted anyone with my hair as I suffer from OCD.

It is so nice to be able to leave the salon and not fiddle of measure to check my hair is straight. Kirsty makes me feel so relaxed and I can always tell her if there is a little bit that is niggling me and she won’t let me leave the seat until I am happy that my OCD won’t be triggered.

Thank you so much Kirsty - you are the best!!

Service
Value
Result
Cleanliness
Atmosphere

An Amazing Experience

Ian Beach
18th Jul 2025
Team Member: James
5.0
Appointment verified by Phorest

After many many years of going to a basic Barbers my wife encouraged me to go to The Chapel
James was simply amazing transformed my look , as much as you can at my age !
He was simply wonderful enjoyed every minute
The Chapel and James exceeded all expectations

Service
Value
Result
Cleanliness
Atmosphere

Another great cut

Amanda Scrivener
18th Jul 2025
Team Member: Kirsty
4.5
Appointment verified by Phorest

Thank you to the marvellous Kirsty for another great haircut and new style. Never fails….

Service
Value
Result
Cleanliness
Atmosphere

Cut & blow dry

Deborah
18th Jul 2025
Team Member: Leticia
5.0
Appointment verified by salonspy

Lovely greeting from my new stylist Leticia. Very happy with the consultation, cut and blow dry and particularly pleased that Laticia asked how I would like my hair styled and then executed it beautifully.

Service
Value
Result
Cleanliness
Atmosphere

Amazing stylist

Sarah Jayne Davis
17th Jul 2025
Team Member: Rhys
4.0
Appointment verified by salonspy

Only my second visit but both times, the best haircut I’ve ever had and love my time with him

Service
Value
Result
Cleanliness
Atmosphere

The only place to go for layers!

Olivia McCrone
17th Jul 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

I’ve seen Pietro three times now because I simply would not trust anyone/anywhere else to do my hair as well as he does. I always ask for some fun layers and he always knows exactly what I want!

Everyone is kind and friendly, I look forward to every booking I make. Thankyou!!

Service
Value
Result
Cleanliness
Atmosphere

Consistantly Good

Denise Best
17th Jul 2025
Team Member: Pietro
5.0
Appointment verified by Phorest

A very talented hairdresser who takes time to listen to your lifestyle and hair problems, and creates a style to suit

Service
Value
Result
Cleanliness
Atmosphere

Sarah is epic!

Leigh Stevens
16th Jul 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Thank you so much for supporting John’s brave the shave for Pickering. Sarah, you were such a star, thank you.

Service
Value
Result
Cleanliness
Atmosphere

Great haor cut and very relaxing experience

Katherine Moir
16th Jul 2025
Team Member: James
5.0
Appointment verified by salonspy

So pleased with my cut and blow-dry. A wonderful calm and relaxing visit and and such friendly staff. Always such a friendly welcome too.

Service
Value
Result
Cleanliness
Atmosphere

Stylish salon, great staff

Cloey
16th Jul 2025
Team Member: Nina
5.0

Nina always perfects the finished look and I'm always so happy with how she does my hair and she treats it with care. Nina is very professional and takes pride in her work, and it shows. The salon is also a lovely experience, particularly the hair wash room, very relaxing, I love that the chairs have reclining foot rests. Overall satisfied customer.

Service
Value
Result
Cleanliness
Atmosphere

Cut + blow dry

Jennifer Burns
15th Jul 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Always love coming to see Callum as I know I’m in good hands. He puts you at ease straight away and is a very talented hairdresser. Thank you Callum :)xx

Service
Value
Result
Cleanliness
Atmosphere

hai colour and cut

katie ide
15th Jul 2025
Team Member: James
5.0
Appointment verified by Phorest

wonderful experience as always- everyone is so personable, nothing is too much trouble. i felt listen too, cared for a very relaxed, i didn't want to leave. James as a lovely calm way about him, felt very comfortable in his capable hands .

Service
Value
Result
Cleanliness
Atmosphere

Feeling Fabulous

Ronae
14th Jul 2025
Team Member: Pietro
5.0
Appointment verified by Phorest

Pietro always make you feel like a million bucks when I walk out the salon. People always compliment the cut. x

Service
Value
Result
Cleanliness
Atmosphere

New Customer

Tracy Godwin
13th Jul 2025
Team Member: Ian
5.0
Appointment verified by Phorest

Amazing first appointment. Ian was very attentive, listened to my hair concerns and advised accordingly. I was made to feel very welcome and it was a fabulous experience from start to finish.

Service
Value
Result
Cleanliness
Atmosphere

Exceptional

Tina Jeffery
12th Jul 2025
Team Member: James
5.0
Appointment verified by Phorest

James has a magic wand honestly I am not confident with my fine hair and I left the salon feeling amazing the colour and cut transformed my look , the staff are all attentive and visiting the salon is a lovely experience

Service
Value
Result
Cleanliness
Atmosphere

Perfection

Melanie Nicholson
12th Jul 2025
Team Member: Pietro
5.0
Appointment verified by Phorest

Always a treat to have my haircut by Pietro.
He really cares and is passionate about his job
Don't want to say too many nice things or you will put your price up!!!!

Service
Value
Result
Cleanliness
Atmosphere

Exceptional

Anne Smith
12th Jul 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

An exceptional experience from the moment you enter the building to when you leave. Attentive, pleasant relaxing atmosphere and above all great results.

Service
Value
Result
Cleanliness
Atmosphere

Great haircut

Anne Holwell
11th Jul 2025
Team Member: Kirsty
5.0
Appointment verified by Phorest

I’m delighted with my haircut - Kirsty always listens carefully to my wishes and delivers excellent service. She cuts my hair better than anyone else ever has and is unfailingly welcoming, charming and friendly. A delightful experience.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Sally Bracey
11th Jul 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

I have been visiting The Chapel for nearly five years, I love the atmosphere when you arrive, it is a warm welcoming feeling, I often arrive early but that’s never a problem I can comfortably sit and wait, usually with a tasty latte!
I have had the same stylist, Rhys, I feel more of a friend than customer. He always cuts my hair exactly how I ask, I feel like if I asked for something impossible he would tell me. I trust him implicitly and don’t even really watch, we are usually chatting about our love of Vinted. I’ve never had a problem but feel like if I did I would be comfortable to talk to Rhys.
I like that I can talk about products without feeling pressured to purchase.
I always have a great haircut, but for me it’s the whole experience.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Sally Bracey
11th Jul 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

I have been visiting The Chapel for nearly five years, I love the atmosphere when you arrive, it is a warm welcoming feeling, I often arrive early but that’s never a problem I can comfortably sit and wait, usually with a tasty latte!
I have had the same stylist, Rhys, I feel more of a friend than customer. He always cuts my hair exactly how I ask, I feel like if I asked for something impossible he would tell me. I trust him implicitly and don’t even really watch, we are usually chatting about our love of Vinted. I’ve never had a problem but feel like if I did I would be comfortable to talk to Rhys.
I like that I can talk about products without feeling pressured to purchase.
I always have a great haircut, but for me it’s the whole experience.

Service
Value
Result
Cleanliness
Atmosphere