The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
813 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Hair cut

Anonymous
18th Dec 2025
5.0

Leticia listens to exactly what you hope to achieve. Always been extremely happy with my cut. I have been seeing Leticia for a few years and never been disappointed! I would highly recommend her.

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Superb

Maggs Carr
18th Dec 2025
Team Member: Kirsty
5.0

I cannot fault The Chapel.
Wonderful staff, who are kind, caring & helpful. I have been very late a couple of times, but Kirsty has is never phased by it, she calms me down and does my hair, even giving up her lunch. I would never consider leaving The Chapel

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An appointment at The Chapel

Jane Adams
17th Dec 2025
Team Member: Sarah
5.0

An appointment at The Chapel is for the hair and the soul. I always leave looking and feeling better.

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Amazing Colour & Great Experience

Malwina
17th Dec 2025
Team Member: Ola
5.0
Appointment verified by salonspy

I had such a great experience. Ola took the time to understand what I wanted and absolutely nailed the colour. It’s beautifully blended and looks amazing. I couldn’t be happier and will definitely be coming back.

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Fantastic haircut

Natalie Greenwood
17th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Having my hair cut by Sarah is always a real treat. She is considerate and spends time and thought over how a style might look, cutting it in a skilful, precise way. She really knows my hair type and is accommodating and always easy to talk to. When I leave The Chapel, I feel as though I've left a spa - the hour is genuinely relaxing and transformative.

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Treat

Maggie Hall
17th Dec 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

My appointments with Rhys are always a treat. He styles my hair beautifully.

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Value
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Treat

Maggie Hall
17th Dec 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

My appointments with Rhys are always a treat. He styles my hair beautifully.

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Great haircut and lovely environment

Elizabeth
16th Dec 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

I love my visits here. It's a very calming place to be in a beautiful location but fundamentally I end up with a haircut I like! Rhys is great. He listens to what you want and checks in which is great. He's also obviously very experienced in his craft!

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White

Sandra
16th Dec 2025
Team Member: James
5.0
Appointment verified by salonspy

Always a pleasure to see James . He is very personable and an excellent colourist / hairdresser. His blow dries are always the best !

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Excellent as always

Dorinda Hobbs
16th Dec 2025
Team Member: James
5.0
Appointment verified by Phorest

I love The Chapel. I've been using it for so many years it's like catching up with old friends. An excellent place that I know I can rely on for a great cut and a very professional team.

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A treat

Maggie Hall
16th Dec 2025
Team Member: Rhys
5.0
Appointment verified by Phorest

As always it was a treat to have my hair done by Rhys.

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Thank you. Thank you.

Teresa Adams
16th Dec 2025
Team Member: Clare
5.0
Appointment verified by Phorest

What a pleasure my visit is to visit Clare at The Chapel. Such a positive bubbles personality person.
She has a great listening ear as to what I would like or need. A great colourist/stylist. Thank you Clare.
Have a great Christmas and Best Wishes for 2026.

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A treat.

Maggie Hall
16th Dec 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

As always, it was a treat to have my hair done by Rhys.

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Goes the extra mile

Yvonne Grace
16th Dec 2025
Team Member: Callum
5.0
Appointment verified by salonspy

Callum is always so attentive to what he knows I like for my hair colour and cut. He genuinely wants me to be happy with his work and my look and he goes the extra mile to keep me feeling fabulous!

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Happy haircut

Russell
16th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Perfect early morning visit to The Chapel. Nice great, cup of tea, consultation, hair wash, cut and finish. All done in less than an hour. Fantastic!

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Delighted

Paula Ingham
15th Dec 2025
Team Member: James
5.0
Appointment verified by Phorest

Always an excellent hair cut and enjoyable to chat to

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Great visit

Anonymous
15th Dec 2025
Team Member: Clare
5.0

Clare is always wonderful and no different today. I always feel very looked after and listened to.

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Best experience ever

Emma
15th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

I had the most wonderful afternoon. I was made to feel so beautiful. Pietro styled my hair and advised on washing and styling. He was a ball of happy energy and was so so kind.

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10/10

Stella
13th Dec 2025
Team Member: Ola
5.0
Appointment verified by salonspy

Loved it, super informative and really enjoyed myself :)

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Incredible styling and service by Clare

Sofie Hammar Audritt
12th Dec 2025
Team Member: Clare
5.0
Appointment verified by Phorest

I have had another absolutely lovely visit with Clare at the Chapel. Clare always provides an incredible service, she knows exactly what I want in terms of style and colour and always gets it right!

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Thank you Carla

Victoria Hamilton
12th Dec 2025
Team Member: Leticia
4.5
Appointment verified by salonspy

After a fraught morning (flat tyre), please thank Carla so much for going out of her way to buy me a much needed tea! So grateful ☺️. Leticia, great as ever!

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15 years of glamour!

Louise A Clarke
12th Dec 2025
Team Member: Scott
5.0
Appointment verified by Phorest

I love coming to the Chapel every 8 weeks. It’s like a haven of relation and pampering in my busy life. Scott is amazing and always manages to make me feel a million dollars by the time I leave. All the staff are so friendly and can’t do enough for you. I wouldn’t go anywhere else!

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Great visit

Heather
11th Dec 2025
Team Member: Kirsty
5.0
Appointment verified by Phorest

Yet another relaxing and enjoyable visit to The Chapel.

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Cut & Colour

Sarah
11th Dec 2025
Team Member: Leticia
5.0
Appointment verified by salonspy

Leticia is an amazing stylist. So thoughtful, caring and gentle in her approach. Her advice is always appreciated, needed and always taken! She has an incredible eye for colour and her cut and styling are impeccable. She truly makes me feel so much better about my hair and myself.

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Exactly the experience I wanted!

Annie
11th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I came to Sarah with some apprehension as I had had a few very disappointing haircuts in the past, but after an initial consultation I felt totally reassured. Sarah properly listened to me, understood what I was asking for in both style and maintenance, and delivered an absolutely beautiful haircut. She gave me tips and advice for maintenance that were totally achievable and fit with my lifestyle. I just felt that she 'got' me, and I left feeling more like myself than ever with the perfect haircut. Thank you Sarah!

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Cut with Kirsty

Sophie
11th Dec 2025
Team Member: Kirsty
5.0
Appointment verified by salonspy

Kirsty as always took immense trouble discussing the cut before we started.she really wants to get it right and make sure I am happy. I have complete trust in her. One of the best haircuts ever.

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Excellent

Jackie
10th Dec 2025
Team Member: Clare
5.0

As always I enjoy coming to see Clare. She is a brilliant hairdresser and I love my hair colour and cut. Thank you

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Great cut

Georgina stewart
10th Dec 2025
Team Member: Callum
5.0
Appointment verified by salonspy

Callum listened to what I wanted and I was very happy with the result

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Not advised for a curly cut.

Alex
10th Dec 2025
2.0
Appointment verified by Phorest

My curly hair was straightened for this cut, so my natural texture and shape were ignored. When advised of how my hair texture naturally sits I was told I could 'finish the cut myself at home'

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Alex for sharing your thoughts.

We're glad that we got to speak this morning and to hear a little more detail about how you were feeling and we're sorry that your hair wasn't has you were expecting. Just to reiterate what Dan said, we'll look forward to welcoming you in when you are ready for your next Appt with Ian or Sarah, without charge. When you are ready to book that, please just reply to Dan's eMail.

With our best wishes
// olivia

Always an amazing experience

Deana Matthews
10th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I’ve been coming to the chapel for over a year now to see the lovely Sarah. I get a colour, gloss, blow dry and trim. She always listens to your hair needs and checks in each time to check your happy inbetween appointments. The overall atmosphere is very calming and friendly.

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Mrs

Roswitha Shanahan
9th Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

I am coming to Sarah since donkey's year. That should tell you everything!
Without ever crossing professional boundaries, Sarah feels like a friend. She takes care to understand my wishes, advises me with honesty, respect and kindness, and it feels just comfortable and fun to be with her.

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Haircut with Kirsty

Rosemarie Powell
9th Dec 2025
Team Member: Kirsty
5.0
Appointment verified by salonspy

Wonderful in every way: efficient, charming, GREAT haircut

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Excellent

Rebecca
9th Dec 2025
Team Member: Callum
5.0
Appointment verified by salonspy

Callum came highly recommended - firstly for being an excellent cutter and secondly for being a really nice guy.
After my appointment today, I can confirm that both of these are very much the case.

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the James experience

Voula karavias
8th Dec 2025
Team Member: James
5.0
Appointment verified by salonspy

James has a very relaxed approach. I automatically felt very confident telling and showing my mood board of what I wanted to change. He listened very well and added his opinions too. His cut seems very good. The hair fell where it needed to and was very complimentary to my shape of face. Will def use James and recommend. Thank you Beckie for organising it last minute.

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Superb visit

Mandy White
8th Dec 2025
Team Member: Callum
5.0

Another brilliant hair cut by Callum he is so knowledgeable and talented

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Excellent as always

Lester Young
7th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Excellent as always

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Great hair colour advice

Jane Costello
7th Dec 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Callum is always very friendly & competent. He has coloured my hair for several years & I have been very pleased with my appearance.

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New Guest

Rosina
5th Dec 2025
Team Member: Pietro
4.5
Appointment verified by salonspy

Pietro, thank you so much for making my first visit so enjoyable. It’s always difficult putting your hair in a new stylists hands. I am so pleased with my new style ( in progress). Thank you so much fellow Italian. See you in January.

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Feedback

Tracey Austin
5th Dec 2025
Team Member: Leticia
5.0
Appointment verified by salonspy

Very pleased to have discovered Leticia, not only is she a great stylist but I find her company enjoyable and relaxing

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Thank you

Gonia Plomer-Roberts
5th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Thank you, Pietro! Always 5star service and 10 star haircut 😄. I am very pleased with my new look. See you soon ❤️

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Lovely girl

Fiona Addison Smith
5th Dec 2025
Team Member: Ola
4.5
Appointment verified by Phorest

Ola isss lovely girl with a similarly lovely manner. First time cutting my hair - I’m sure we will get there in the end.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Fiona

We're grateful to you for sharing your thoughts after your time with us yesterday. Rebecca and Ola really want to make sure every detail is really right for you.

Rebecca has been in touch and left a message for you, she's going to call you back on Tuesday as she'd love to find out how it's feeling and where to go next to give you exactly what you wish for.

Thank you for your honestly.
With our best wishes
// Olivia

Tyrrell

Joanne
5th Dec 2025
3.0
Appointment verified by Phorest

Great hair done by Paul. Just sad not to have the full chapel experience as no drink offered for two hours. Explained this when I left. I know there were issues with water in T Wells but small bottled of water to buy or juice would have done it and mince pies. The Chapel is an experience not just a haircut. Well done for staying open though.

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The best hairdresser at Chapel

Dionne mills
4th Dec 2025
Team Member: Scott
5.0
Appointment verified by salonspy

Scott is always so friendly, great stylist, the only hairdresser who truly understands my thick hair! Gives great advice in styling and products to use.

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Today

Estrella Harriman
4th Dec 2025
Team Member: James
5.0
Appointment verified by Phorest

As always, it was a pleasure to be there. James is fantastic and makes everything easy, from colour to cut or styling!
But today I can not praise enough to the fantastic manager team who kept the clients informed about the problems with water, and managed somehow to keep the salon open!!!! Well done to all of you x

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What’s not to like?

Ali Robson
4th Dec 2025
Team Member: Clare
5.0
Appointment verified by Phorest

Having my hair done at The Chapel is not just a haircut - it’s a whole experience. A warm welcome, stylish surroundings, big smiles, delicious coffee … and a great haircut by a confident and happy soul makes for a very pleasurable hour!

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What’s not to like?

Ali Robson
4th Dec 2025
Team Member: Clare
5.0
Appointment verified by salonspy

Having my hair done at The Chapel is not just a haircut, it is a whole experience.
A warm welcome, stylish surroundings, big smiles, delicious coffee …. and a great haircut by a confident and happy soul makes for a very pleasurable hour!

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Great experience all round

Angela
3rd Dec 2025
Team Member: Pietro
5.0

Pietro and all the staff at the salon are very warm and welcoming, and I know I can rely on the whole appointment being relaxing and enjoyable as well as coming away with a great hair cut!

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Amazing

Anna
2nd Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro was amazing, I’ve struggled previously to find hair stylists that know how to work with my curly hair but he understood exactly what I wanted and took time and care to make sure I was happy with the result, love my hair so much, can’t wait to come back. Thank you!

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Brilliant hair cut

Penny Hamilton
2nd Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

This is the haircut I’ve been trying to get for ages, but didn’t know phos to describe it. Absolutely brilliant!

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Miss

Charlotte North
30th Nov 2025
Team Member: Clare
5.0
Appointment verified by salonspy

Clare is always really welcoming and friendly and instantly puts you at ease. I trust her implicitly with my hair and wouldn’t go anywhere else. I absolutely love my colour from my last visit!

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