The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
812 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Great head massage and blue dry

Sue
15th Jan 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Charming and helpful- I left feeling great!

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Hair Well being

Anne Foster
15th Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah makes me feel she totally understands my hair problems and is encouraging and I like her cut, she is very good.

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James review

Hannah
14th Jan 2026
Team Member: James
5.0
Appointment verified by salonspy

James is amazing! I would never go anywhere else

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Relaxing experience

Laura Hood
14th Jan 2026
Team Member: Ian
5.0
Appointment verified by salonspy

I just went for a wash and blow dry and it was a lovely, relaxing experience. Ian does the best head massages and my hair looks really perfect now.

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Hair and style

Anonymous
14th Jan 2026
Team Member: Elsie
4.5

Excellent service, as always.

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Warm welcome

Helen
14th Jan 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

I have been coming to the Chapel for many years but today I had the warmest welcome from all the team. Everyone is usually very friendly but today the service from everyone was exceptional.
Great haircut as always from Kirsty.

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Tuesday visit.

Kate Littlefield
13th Jan 2026
Team Member: Clare
5.0

Great hairstyle. Great colour, brilliant as ever!

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Ms

Marisha kenny
13th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Excellent many thanks

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Super scissor skills

Helen
13th Jan 2026
Team Member: Kirsty
5.0
Appointment verified by Phorest

As always Kirsty worked her magic and transformed a rather dull rainy day into a cheerful positive day. Her scissor skills are so good. My hair was looking heavy and dull as it is not been feeling too well and I left with a great lively cut which lifted my spirits.
Kirsty really knows how to see what will work and always gets it right for me.

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Ms

Marysia kenny
13th Jan 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

Excellent many thannks

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Great haircut

Ros Briggs
13th Jan 2026
Team Member: Alex
5.0
Appointment verified by Phorest

Alex always takes the time to listen to any issues I’ve been having with my hair and comes up with a solution.

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Excellent

Alison Gibson
11th Jan 2026
Team Member: Pietro
4.5
Appointment verified by Phorest

Always friendly. Listens carefully and provides an excellent cut which grows out really well. Skilled withlayering very fine hair.

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Value
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Great as always

Elizabeth
10th Jan 2026
Team Member: Beckie
4.5
Appointment verified by Phorest

Always friendly, knowledgeable and accommodating. Very happy with my hair (even if it was over 8 months since my last one!)

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Blowdrt

Scilla
10th Jan 2026
Team Member: Ian
4.0
Appointment verified by salonspy

Very good blow dry but have never paid so much for one even in lindon

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Amazing experience

Avelina
9th Jan 2026
Team Member: Ola
5.0
Appointment verified by salonspy

I had an amazing experience with my cut, blow dry, and style. Ola was very professional, attentive, and really took the time to understand what I wanted. The cut was precise and flattering, the blow dry gave my hair great volume and smoothness, and the final style was beautifully finished and long-lasting. I left the salon feeling confident and refreshed. I will definitely recommend her for my friends!

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Rhys is amazing

Rebecca Rothwell
9th Jan 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Rhys is a brilliant hairdresser! He’s great at listening and translating your ideas into the style you want, he’s also really fun to chat to. A great guy. Thank you!

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Fabulous

Aly Colman
9th Jan 2026
Team Member: Callum
5.0
Appointment verified by salonspy

Wonderful experience. Great stylist and an overall excellent appointment.

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Colour snd cut

Lesley Baron
9th Jan 2026
Team Member: Elsie
5.0
Appointment verified by salonspy

Very professional and engaging as usual. Tiger was very helpful with new colour patch rules

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Haircut

Carole trapnell
8th Jan 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

Nice friendly chap and did a good cut.

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Time to unwind

Carole Wanless
8th Jan 2026
Team Member: James
4.5
Appointment verified by Phorest

James isn't overly chatty when cutting my hair, but that doesn't matter because I know that by the time he has finished I will feel so much better than when I first walked into the salon. He takes great care when cutting my hair and I always know I'm in safe hands.

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Cut and colour

Fiona
8th Jan 2026
Team Member: Leticia
4.5
Appointment verified by salonspy

Leticia has been cutting and colouring my hair for a few years. I have always had a good cut and her knowledge about colouring is spot on. She is very talented and achieves a very natural looking colour.
Always a nice atmosphere.

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Impressed and happy

Lynne
8th Jan 2026
Team Member: Sarah
4.5
Appointment verified by Phorest

The Chapel is unlike any salon I've experienced. It has a level of individuality that, to be honest, is a little unnerving when you first arrive because it's so unfamiliar: the lack of exterior signage, the expansive, galleried open space, and the absence of any hairdressing happening in front of you! But there's also a genuine and quietly generous welcome from the staff, which put me instantly at ease. This was my first appointment with Sarah and I'll definitely return: she understands curly hair, she has great insights into style and management, and I really liked her calm and reassuring manner. I felt comfortable, valued, and understood. And left with my hair dressed in a way I was extremely happy with. Thank you.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Lynne

Thank you so much for taking the time to share your thoughts via SalonSpy after your first visit to us. We really appreciate you sharing your reflections, which are so insightful and brilliant for us as a team to read and understand.
We wished to follow up on your feedback on the Cutting Room. The change of atmosphere is very distinct and we’re sorry that it felt clinical, rather than welcoming. We wish to give all our Guests the feeling of air and space from their chair with a view out into the room and mirror reflections bouncing back the big space the idea of you feeling like you are the only one in the building.

We’re grateful you entrusted us with your hair and are very happy to hear that it was en pointe.
Thank you again.
With our best wishes
Olivia

Hair cut and blow dry

Alex Wright
8th Jan 2026
Team Member: Ola
5.0
Appointment verified by salonspy

Ola did the most amazing job and her service was incredibly!

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Wonderful as always

Sue
7th Jan 2026
Team Member: Elsie
5.0
Appointment verified by salonspy

Elsie is a wonderful stylist, a real artist. I never leave disappointed. She is attentive to what I want style wise and always manages to pull it off. Today I attended with a bad back and she really couldn’t have done more to make sure I was comfortable.

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Another Fab Cut

Nicola Clarke
7th Jan 2026
Team Member: Pietro
5.0

Back at The Chapel today and another fab cut from Pietro. A warm welcome and v friendly atmosphere always, too. 10/10.

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Routine cut and dry

Pam Dymond
6th Jan 2026
Team Member: Clare
5.0
Appointment verified by salonspy

Always a pleasant welcome with offer of drink. Clare knows what I like and treats me as an individual with cheerful conversation.

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Mrs

Anonymous
6th Jan 2026
Team Member: Ola
5.0

Ola is the Chapel’s little ray of sunshine. She has done my roots and a blow dry today, all beautifully and skilfully done.

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Short Haircut

Claire
6th Jan 2026
Team Member: Orla
5.0
Appointment verified by salonspy

Absolutely love my haircut. Very professional and friendly.
The only thing I would say is it was absolutely freezing in there today and I hate being cold 🤣
If anyone else needs models for anything I'd definitely love to come back thoroughly enjoyed it 😀

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My experience with The Chapel

Patricia Buckland
3rd Jan 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

Always feel welcome and ensured I am happy with end result.
Nothing is ever too much trouble and would happily recommend Sarah to others.

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New Year

penny tapsfield
3rd Jan 2026
Team Member: Ian
5.0
Appointment verified by Phorest

Sarah who usually does my hair was already booked up. She arranged for Ian to do my hair
I was very pleased with the outcome.
Same great service.

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Wash, cut and blow dry.

Joanna Clare
3rd Jan 2026
Team Member: Ian
5.0
Appointment verified by salonspy

Always friendly and great to chat to. Gives fabulous ideas for hair styles and looks ahead at styles that suit the person. A lovely cut with attention to detail.

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Excellent as always

Kay
3rd Jan 2026
Team Member: Ian
5.0
Appointment verified by salonspy

Always a delight to have my hair cut by Ian. Great head massage and a lovely cut. Very relaxing!

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James is a true professional - the best colour and cut in town

Lisa
1st Jan 2026
Team Member: James
4.5
Appointment verified by Phorest

I love my appointments with James - he's calm, thoughtful and technically excellent. I am always complemented on my hair after leaving the Chapel. I have, for the first time in 10 years as a client, knocked some stars off the atmosphere score because of the way some clients and staff are affecting the experience of the hair wash section which is diluting the overall salon experience.

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Review

Vicky
23rd Dec 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

Elsie was fab. Really lovely and has given me a great haircut.

Also really appreciative of the booking lady who managed to fit me in last minute even though timings were tough!!

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Favourite place of worship..

Heli Cutler
23rd Dec 2025
Team Member: Elsie
5.0
Appointment verified by salonspy

I’ve been coming to the Chapel for five years now. I love the calm athmosphere and how well Elsie always cuts and colours my hair. Never let her go!

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Thank you!

Jo
23rd Dec 2025
Team Member: Symon
5.0
Appointment verified by salonspy

Huge thanks to Symon for fitting me in for colour refresh at short notice. Really loved the colour and Symon was friendly and so professional.

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My appointments at the Chapel

Ann Harrison
22nd Dec 2025
Team Member: Ian
5.0
Appointment verified by Phorest

I enjoy my visits to the Chapel every one is so friendly, and Ian is fantastic I don’t have to tell him what to do he knows how I like my hair. I would not go any where else.

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Haircut

Sarah
21st Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

I always have an amazing experience.. taken care of and given an amazing cut where I come out feeling all relaxed and happy!

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Fabulous hair cut

Christine Gibbons
20th Dec 2025
Team Member: Kirsty
5.0
Appointment verified by Phorest

I visited the Chapel today & yes another fabulous hair cut from Kirsty. She really listens to what you want,& I know what I want , I realise some people don’t & I am sure she would be full of suggestions. My hair is easy to look after until I come again. The staff are so accommodating & make you feel at home I am very happy with the whole experience & look forward to coming,

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Perfect Appointment

Katherine
20th Dec 2025
Team Member: Ola
5.0
Appointment verified by salonspy

Lovely atmosphere, best service and talented and trusty hairdresser! Thank you!

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Most wonderful hair salon ever!

Philippa Futter
20th Dec 2025
Team Member: Symon
5.0
Appointment verified by Phorest

The experience at The Chapel is like no other salon. The very best stylists in a highly attentive, relaxing and comfortable setting. You feel pampered from the minute you walk through the door, greeting by the welcoming team and listened to and given the best advice. Symon is my go to and wouldn’t swap him for the world!

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Thank you

Lesley
20th Dec 2025
Team Member: Scott
5.0
Appointment verified by salonspy

Great haircut as usual and a lovely experience at the Chapel!!

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Fabulous salon and brilliant stylists/colourists

Nikki
20th Dec 2025
Team Member: James
5.0
Appointment verified by Phorest

enjoyable experience, was able to relax and pleased with colour and cut

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Beckie, the best colourist in the world!

Helen Leale-Green
19th Dec 2025
Team Member: Beckie
5.0
Appointment verified by salonspy

I have been coming to the Chapel for about ten years and Beckie has always coloured my hair. She blends the colours perfectly and covers all the grey, so my hair always looks amazing. I am so grateful to her for the artistry, care and passion she shows towards her work. I come away feeling completely pampered.

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Best haircut

Maria Gandara
18th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro was brilliant. Really understood what I needed

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Practically Perfect

Hana
18th Dec 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

Professional and personable as always! Elsie always knows how to get the best results from my hair; she understands what works and what fits with my lifestyle. The entire experience is thoughtful and seamless. Quality service that truly delivers. Highly recommend!

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Amazing Nina Blowdry

Rachel
18th Dec 2025
Team Member: Nina
5.0
Appointment verified by salonspy

I asked Nina to give me a blowdry up for a big night out and said she could do what she wanted. She smiled and delivered! Could not have been happier!!!

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Great Hairdresser in wonderful surroundings

Indra Seymour
18th Dec 2025
Team Member: Elsie
5.0
Appointment verified by Phorest

I’ve been going o The Chapel in Tunbridge Wells for about 2 and half years. It’s unlike any other hairdressers Ive been to. Very spacious with designated zones for waiting around (lovely comfy sofas) colour, wash and blow dry/finish and Elsie is very knowledgeable and my hair has never been in such good shape/condition. I would definitely recommend a visit.

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The brst

Linda Hubbard
18th Dec 2025
Team Member: Rhys
4.5
Appointment verified by Phorest

best hairdresser I have ever used

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Hair cut

Anonymous
18th Dec 2025
5.0

Leticia listens to exactly what you hope to achieve. Always been extremely happy with my cut. I have been seeing Leticia for a few years and never been disappointed! I would highly recommend her.

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