The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.91
809 verified reviews
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Value
Result
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Filter by rating

Amazing!

Vicky Sellers
8th Mar 2026
Team Member: Kirsty
5.0
Appointment verified by Phorest

Love my new cut! Kirsty was brilliant! 🤩

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Transformed

JLog
7th Mar 2026
Team Member: Ian
4.5
Appointment verified by salonspy

Walked out of The Chapel feeling and looking rejuvenated after Ian worked his magic. Thank you Ian

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Amazing service

Giedre
7th Mar 2026
Team Member: Leticia
5.0
Appointment verified by salonspy

Always amazing experience and results with Leticia, she is so attentive to detail and always exceed expectations. Beautiful salon and friendly staff also.

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Amazing first experience

Chloe Streatfield
7th Mar 2026
Team Member: Ola
5.0
Appointment verified by salonspy

I booked in for a last minute blowdry. The staff over the phone asked in detail questions of length of hair and extensions etc. to make sure they could arrange the appropriate time for me. I was given the lovely Ola who was so amazingly attentive, polite, professional and kind from start to finish.
She never made me feel rushed, she spoke with me beforehand and made me feel so comfortable!
I was made a beautiful latte and offered different refreshments throughout my appointment, such as a healthy juice shot, Brazil nut in dark chocolate and some other bits along side! This made the experience even more fantastic.
I left the salon so extremely happy for my first experience with this place,
I will definitely be returning and asking for Ola,

Thank you to all for your amazing professionalism and thank you to Ola for being professional and amazingly talented!

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So pleased with new hairstyle

Julie
6th Mar 2026
Team Member: Leticia
5.0

Very professional service. Relaxing atmosphere. Very pleased with end result.

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Amazing experience

Nadia
5th Mar 2026
Team Member: Symon
5.0
Appointment verified by salonspy

Symon absolutely understood my situation with the recent colour disaster and has put into place a plan to ‘restore’! Extremely empathic, a lovey human and came away feeling grateful!

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Cut and Finish

Alison Cackett
5th Mar 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

A fantastic cut from Rhys. Will definately be back.

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Relaxing and enjoyable

Linda dawes
5th Mar 2026
Team Member: James
5.0
Appointment verified by salonspy

Very welcoming and takes time to decide what cut is right for my hair. Always pleased with the result. Saw Symon for my colour and he is excellent

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A wonderful experience

Lucy Foster
4th Mar 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

An absolutely wonderful experience from start to finish - Sarah listened to what I wanted and I couldn’t be happier. My colour and cut was carried out in a calm , professional manner and every aspect of the salon and the stylist was first class - thank you

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Blow drying

Anonymous
4th Mar 2026
Team Member: Nina
5.0

Best blow dryer expert I’ve ever had! Makes me like having my hair dried whereas before I’d rather run out with wet hair

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Amazing, finally found the perfect Salon.

Lottie Perez
28th Feb 2026
Team Member: Ola
5.0
Appointment verified by salonspy

From the moment I walked in, I fell in love with the studio. You made me feel relaxed, welcome and at home. Everyone there is smiling and just so friendly and calm. Ola you truly are Incredible, you never judged for the awful things I have done to my hair in the passed and I honestly can't wait to go on my curly hair journey with you. Thank you so much and see you soon, next visit will be booked and I won't be going anywhere else. 20/10.

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Very special salon

Elizabeth Malik
27th Feb 2026
Team Member: Clare
5.0
Appointment verified by Phorest

The Chapel is an exceptional salon as the philosophy of its staff shines through in every aspect of what is offered. It’s like going for a warm hug as well as an excellent haircut. The building has been so well restored and I feel that I’m part of a friends’ club when I’m there. Amanda and Toby have achieved so much with their salons and Clare is a real gem.

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Excellent experience

Penny
26th Feb 2026
Team Member: Nina
5.0
Appointment verified by salonspy

Really please with cut and colour done by Nina. She listened to what I wanted, was very attentive and did a great job thanks. Cuppa, juice and snack were all appreciated too.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Penny for your fabulous words and for entrusting Nina with your hair for the first time.
Enjoy your beautiful har and we look forward to seeing you in May
With our best wishes
/. olivia

Fantastic new hair

Holly Myers
26th Feb 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro was genius he listened and connected with me and he created what worked for me and my hair and lifestyle. Extremely happy and will be returning

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Lovely experience

Rose Connolly
26th Feb 2026
Team Member: Leticia
5.0
Appointment verified by Phorest

I generally don't love getting my hair cut but this morning was an exception - Leticia was kind, gentle and gave some good advice about what to do with my hair. I loved the outcome. Thank you.

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Looked after

Cloey Horton
25th Feb 2026
Team Member: Nina
5.0
Appointment verified by salonspy

As always, I felt looked after by Nina and left the salon with a haircut i love. Particularly enjoyed the hair wash and new products.

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Looked after

Cloey Horton
25th Feb 2026
Team Member: Nina
5.0
Appointment verified by salonspy

As always, I felt looked after by Nina and left the salon with a haircut i love. Particularly enjoyed the hair wash and new products.

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Excellent cut and treatment

Rachel Gough
25th Feb 2026
Team Member: Ola
5.0

This was my second appointment with Ola and I'm so pleased with the skill and care she takes. She really listens to what I want, and takes time to check it is right. Well done Ola and thank you so much!

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Clare saved my hair

Salma
23rd Feb 2026
Team Member: Clare
5.0
Appointment verified by salonspy

I recently had a haircut from somewhere else and it turned out to be a disaster. I was so nervous to get it done again just after two weeks of my first haircut. I wasn't sure if anyone can save em as i didn't want to loose any more hair length but Clare did an amazing work. She delivered more than i expected. Hands down she's is the best in haircut. I trusted her and i am really happy with how it looks 😌

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Hair colour

Julie
22nd Feb 2026
Team Member: Beckie
5.0
Appointment verified by salonspy

Beckie is an amazing colour master! - I love my hair colour. .

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Saturday Hair

Peter Martin
21st Feb 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Wonderful experience with a team of amazing professionals .
My stylist was amazing and the whole experience second to none .

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Great experience as always

Ruth
21st Feb 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

I’ve been seeing Rhys for years and always delighted with my hair, always a pleasure to come to The Chapel

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Kroese

Karen
20th Feb 2026
Team Member: James
5.0
Appointment verified by salonspy

Also very happy when I walk out the door. James is a great hairdresser…

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Very happy

Kyra
20th Feb 2026
Team Member: Ian
5.0
Appointment verified by salonspy

This was my first cut with Ian. I am very happy. He took time to listen and looked at my hair and discussed options of what to do with it. Very pleased with the end result and he has taught me how to embrace my curls instead of having a load of frizz!

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Simply wonderful

Tina Jeffery
19th Feb 2026
Team Member: James
5.0
Appointment verified by Phorest

From the moment your step inside the vibe is relaxing friendly and inviting the staff are so friendly , James listens to my hair concerns and puts me at ease I always feel so confident after James has worked his magic

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Thank you

Louise
18th Feb 2026
Team Member: Ian
5.0
Appointment verified by salonspy

Thank you so much - such a lovely experience really greatful x

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Best experience ever!

Lilly
18th Feb 2026
Team Member: Callum
5.0
Appointment verified by salonspy

I absolutely love my new hair style. The whole experience was just lovely. Callum is so good at understanding what I was trying to communicate. He has shaped it better than I could imagine and has boosted my confidence which is just what I needed. Thank you so much!

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Friendly

Helen
18th Feb 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

I am not usually comfortable in a hairdressing salon but Rhys was genuinely friendly and his kindness made me relax. He is also a brilliant hairdresser!

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Perfect!

Louis Dunn
18th Feb 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

The wonderful host greeted me, made me feel incredibly at home - taking my coat and getting me a coffee (and a fab ginger shot during my cut!!) Rhys was great, was very happy with what I wanted during the consultation. The shampoo was wonderfully relaxing - and I’m very very happy with the cut and finish!!

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Incredible experience - as always

Dayana
17th Feb 2026
Team Member: Ola
5.0
Appointment verified by salonspy

Came back again for a new haircut with Ola. This time I had a bit of a challenge - new length and a very specific shape. It turned out exactly how I wanted. Also really enjoyed the atmosphere and service - drinks were offered as soon as I walked in, I had a scalp massage with my hair wash, everyone was very friendly and welcoming. Will be definitely coming back again!

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5 Star

Hannah F
17th Feb 2026
Team Member: James
5.0
Appointment verified by salonspy

Could not recommend James more!

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Great!

Mike Stevenson
17th Feb 2026
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro’s excellent. Friendly, makes a real effort to get to know you, listens to how you want your hair to look - and uses his expertise to deliver. Thank you Pietro.

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Fabulous colour

Tracy
15th Feb 2026
Team Member: Callum
5.0
Appointment verified by salonspy

Callum took so much trouble to understand the colour that I wanted and the best way of achieving it. The result was fabulous, I was so pleased with it.

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Amazing cut and awesome experience!

Maud Shonfeld
14th Feb 2026
Team Member: Leticia
5.0
Appointment verified by salonspy

This was my first time at the salon and I loved every minute of it, from the warm welcome, the delicious coffee, the super friendly chat pre-cut, the relaxing head massage to the awesome haircut. Everything was as I'd wished.

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Always amazing

Eleanor
14th Feb 2026
Team Member: Elsie
5.0
Appointment verified by salonspy

I've never been one to rebook salon appointments until I started coming to Elsie because she really takes the time to get to know what will be right for you and your hair before starting. I love coming to the appointments now and am booked in advance for the next year. Genuinely couldn't be happier with Elsie, she is so excellent at what she does, and is also very empathetic and understanding about any hair issues (hair thinning for myself). Always leave super happy, thank you so much.

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Great haircut experience

Dilara Arin
14th Feb 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

This was a great customer experience as Sarah has paid great attention to my habits, considered all different options and discussed with me what would be the best solution to what I need and want. The result was fantastic too. Thank you!

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Simply exceptional

Sonia Fischer
13th Feb 2026
Team Member: Symon
5.0
Appointment verified by Phorest

Symon is, without question, the best colour specialist I have ever met! Calm, confident, professional and genuinely warm, he makes me feel completely at ease from the moment I sit down with him. I am never rushed, always listened to, and most importantly truly understood. His eye for exceptional tone and detail is outstanding, and the result always speaks for itself. It’s a five-star experience every single time. Thank you so very much Symon!

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Returning customer review

Sally
13th Feb 2026
Team Member: Rhys
5.0
Appointment verified by salonspy

I have been visiting Rhys at The Chapel for over five years, always an amazing cut, advice if needed. I’ve used many salons in 60 years, I can honestly say that it is the most comfortable feeling, lovely waiting area, great coffee and sometimes treats, everyone I speak to feels like a friend. I think it’s a fair price for the whole experience.

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Cut and colour

Emma
13th Feb 2026
Team Member: Ian
5.0

Ian was attentive and kind, the perfect balance of chatty but also respecting I was using the appointment as a 'time.out'. Beautiful haircut and great colour. Thank you!

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Cut and blow dry

Ann Marie
13th Feb 2026
Team Member: Kirsty
5.0
Appointment verified by salonspy

Always welcoming, professional and great at cutting. Always feel a million dollars when I leave.

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Fantastic experience

Melissa
13th Feb 2026
Team Member: Elsie
5.0
Appointment verified by Phorest

I totally trust Elsie's creative vision. She really understands what I need and executes it brilliantly. My hair is now a dream to manage, rather than the nightmare it was before I found her.

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The most amazing colorist

Sue Bell
12th Feb 2026
Team Member: Beckie
5.0
Appointment verified by Phorest

I have been loyal to Beckie for over the last 25 years …the reason being that she is , without doubt, the expert in colour and just an amazing person ….wouldn’t go anywhere else ….very happy !

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Rhys I thank you!

Johanna
12th Feb 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

Just a cut, but 45 mins later I'm delighted with what he did and advised. Brill!

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Hair cit

Sophie
12th Feb 2026
Team Member: Ian
5.0
Appointment verified by Phorest

Ian was absolutely brilliant. He really took the time to listen to what I wanted and offered thoughtful advice that made me completely at ease.He was incredibly helpful. I am thrilled with the results and couldn't recommend him highly enough.

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Borowska

Rae
10th Feb 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

I was thinking of a different cut and a colour change so had some trepidation about how it would suit me . Sarah was brilliant as usual and the consultation allayed any concerns I had . The colour and cut were just what I had wished for so I couldn’t be more pleased. Also the ambiance in the salon is always friendly and soothing , a real pleasure to be there.

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Borowska

Rae
10th Feb 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

I was thinking of a different cut and a colour change so had some trepidation about how it would suit me . Sarah was brilliant as usual and the consultation allayed any concerns I had . The colour and cut were just what I had wished for so I couldn’t be more pleased. Also the ambiance in the salon is always friendly and soothing , a real pleasure to be there.

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Great place to be. The best place for a haircut!

Sarah
10th Feb 2026
Team Member: Clare
5.0
Appointment verified by salonspy

It’s always a pleasure coming to the chapel. I’m glad I found it 8 years ago and I’m glad I left the London salon, I used to go to, behind: my hair hasn’t looked so good or been in such good health. Clare really does make my hair my crowning glory. Thank you

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Always brilliant

Niki
8th Feb 2026
Team Member: Leticia
5.0
Appointment verified by salonspy

Leticia has magic hands. I have quite a specific cut and she gets it and me. And I always enjoy my experience

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Ticehurst

Rebecca
8th Feb 2026
Team Member: Ian
5.0
Appointment verified by Phorest

After several not so great haircuts elsewhere I am so happy I have returned to the Chapel after 18 years,.I turned up with a list of likes and dislikes to go through with Ian and he listened, and advised. My hair is so much better after just one cut, and have had someone ask where I get my hair cut so you have a referral already, thank you Ian.

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Haircut

Gini Chapman
8th Feb 2026
Team Member: Rhys
5.0
Appointment verified by Phorest

You listen to what I’ve wanted and I always come away not disappointed! A great haircut and experience at the salon.

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