The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
629 verified reviews
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Value
Result
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Superb visit

Mandy White
8th Dec 2025
Team Member: Callum
5.0

Another brilliant hair cut by Callum he is so knowledgeable and talented

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Excellent as always

Lester Young
7th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Excellent as always

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Great hair colour advice

Jane Costello
7th Dec 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Callum is always very friendly & competent. He has coloured my hair for several years & I have been very pleased with my appearance.

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New Guest

Rosina
5th Dec 2025
Team Member: Pietro
4.5
Appointment verified by salonspy

Pietro, thank you so much for making my first visit so enjoyable. It’s always difficult putting your hair in a new stylists hands. I am so pleased with my new style ( in progress). Thank you so much fellow Italian. See you in January.

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Feedback

Tracey Austin
5th Dec 2025
Team Member: Leticia
5.0
Appointment verified by salonspy

Very pleased to have discovered Leticia, not only is she a great stylist but I find her company enjoyable and relaxing

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Thank you

Gonia Plomer-Roberts
5th Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Thank you, Pietro! Always 5star service and 10 star haircut 😄. I am very pleased with my new look. See you soon ❤️

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Lovely girl

Fiona Addison Smith
5th Dec 2025
Team Member: Ola
4.5
Appointment verified by Phorest

Ola isss lovely girl with a similarly lovely manner. First time cutting my hair - I’m sure we will get there in the end.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Fiona

We're grateful to you for sharing your thoughts after your time with us yesterday. Rebecca and Ola really want to make sure every detail is really right for you.

Rebecca has been in touch and left a message for you, she's going to call you back on Tuesday as she'd love to find out how it's feeling and where to go next to give you exactly what you wish for.

Thank you for your honestly.
With our best wishes
// Olivia

Tyrrell

Joanne
5th Dec 2025
3.0
Appointment verified by Phorest

Great hair done by Paul. Just sad not to have the full chapel experience as no drink offered for two hours. Explained this when I left. I know there were issues with water in T Wells but small bottled of water to buy or juice would have done it and mince pies. The Chapel is an experience not just a haircut. Well done for staying open though.

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The best hairdresser at Chapel

Dionne mills
4th Dec 2025
Team Member: Scott
5.0
Appointment verified by salonspy

Scott is always so friendly, great stylist, the only hairdresser who truly understands my thick hair! Gives great advice in styling and products to use.

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Today

Estrella Harriman
4th Dec 2025
Team Member: James
5.0
Appointment verified by Phorest

As always, it was a pleasure to be there. James is fantastic and makes everything easy, from colour to cut or styling!
But today I can not praise enough to the fantastic manager team who kept the clients informed about the problems with water, and managed somehow to keep the salon open!!!! Well done to all of you x

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What’s not to like?

Ali Robson
4th Dec 2025
Team Member: Clare
5.0
Appointment verified by Phorest

Having my hair done at The Chapel is not just a haircut - it’s a whole experience. A warm welcome, stylish surroundings, big smiles, delicious coffee … and a great haircut by a confident and happy soul makes for a very pleasurable hour!

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What’s not to like?

Ali Robson
4th Dec 2025
Team Member: Clare
5.0
Appointment verified by salonspy

Having my hair done at The Chapel is not just a haircut, it is a whole experience.
A warm welcome, stylish surroundings, big smiles, delicious coffee …. and a great haircut by a confident and happy soul makes for a very pleasurable hour!

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Great experience all round

Angela
3rd Dec 2025
Team Member: Pietro
5.0

Pietro and all the staff at the salon are very warm and welcoming, and I know I can rely on the whole appointment being relaxing and enjoyable as well as coming away with a great hair cut!

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Amazing

Anna
2nd Dec 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro was amazing, I’ve struggled previously to find hair stylists that know how to work with my curly hair but he understood exactly what I wanted and took time and care to make sure I was happy with the result, love my hair so much, can’t wait to come back. Thank you!

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Brilliant hair cut

Penny Hamilton
2nd Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

This is the haircut I’ve been trying to get for ages, but didn’t know phos to describe it. Absolutely brilliant!

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Miss

Charlotte North
30th Nov 2025
Team Member: Clare
5.0
Appointment verified by salonspy

Clare is always really welcoming and friendly and instantly puts you at ease. I trust her implicitly with my hair and wouldn’t go anywhere else. I absolutely love my colour from my last visit!

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The Chapel

Emily Platt
30th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Excellent service from start to finish - thank you!

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Amazing Experience!

Jenny
29th Nov 2025
Team Member: Alex
5.0
Appointment verified by Phorest

I had a wonderful experience with Alex - by far the best hair cut I have ever had. Alex took her time and really listened to what I wanted. Thank you!

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Therapeutic and comfortable experience

Olivia Young
29th Nov 2025
Team Member: James
5.0
Appointment verified by salonspy

James was amazing, my hair turned out exactly how I envisioned it. James was easy to talk to and was overall lovely experience. Looking forward to be coming back soon.

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Chapel Hairdressers T/Wells

Jacqui Boarer
29th Nov 2025
Team Member: Ian
5.0
Appointment verified by salonspy

I’ve been a customer of Ian’s for several years and love how he cuts my hair-what a wonderful hairdresser x

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Appointment with Sarah

William Tuke
27th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Very pleased indeed. Particularly appreciative that Sarah was able to wash my hair downstairs as I am on Chemotherapy and I find walking extremely tiring. A really good experience, I will be back.

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Excellent as always

Siriol POWNEY
26th Nov 2025
Team Member: Kirsty
5.0
Appointment verified by salonspy

All the staff are always friendly, helpful and professional. The atmosphere is very welcoming and I always enjoy my visits. Kirsty always does a great job with my hair, she listens and discusses what she’s going to do.

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A calming experience

Leila de Paiva
26th Nov 2025
Team Member: Callum
5.0
Appointment verified by Phorest

I am most grateful for kind and excellent attention from Callum It was much appreciated and well remembered

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A joyful time

Leila de Paiva
26th Nov 2025
Team Member: Callum
5.0
Appointment verified by salonspy

Most grateful for a time of sensitive care and expert styling. It will be a pleasure to have Callum’s attention in future.

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Perfect

Phil
25th Nov 2025
Team Member: Clare
5.0
Appointment verified by Phorest

Thanks for making Rachael feel and look sensational

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GREAT STYLE

Linda Stormer
23rd Nov 2025
Team Member: Clare
5.0
Appointment verified by Phorest

Clare was wonderful as always. Pays attention to what I want and comes up trumps time and time again. Left Chapels feeling happy.

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Hair

Melanie Pearce
20th Nov 2025
Team Member: Pietro
5.0
Appointment verified by salonspy

Great hair cut and service from Pietro.
However he unfortunately was running late and know one on reception informed of this . After 25min I had to ask someone.

I do feel that people on reception could have been aware of the situation.

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A great experience

Jacqueline Lever
20th Nov 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

The chapel experience is always a good one.
My hair has received at least 30 likes today!
Must be due to my Hairdresser.😂
Please pass on my thanks and tell him it looks even better with makeup

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Fantastic

Clare Connolly
19th Nov 2025
Team Member: James
5.0
Appointment verified by salonspy

I loved my colour and felt like James really listened to what I wanted. I feel like a new woman!

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Lovely haircut.

Michele Gillespie
19th Nov 2025
Team Member: Pietro
5.0
Appointment verified by Phorest

I had a super haircut from Pietro, good advice and always easy to style afterwards myself.
Highly recommend!!

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Brilliant Cut and Experience

Sophia Aronson
19th Nov 2025
Team Member: Callum
5.0
Appointment verified by Phorest

Callum was absolutely brilliant from the moment I met him and we discussed what I was after, lots of beverages offered throughout which is a bonus, and a fabulous haircut to finish. Callum is wonderful and I am delighted with my new hair!

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Amazing stylist

Danielle wright
17th Nov 2025
Team Member: Callum
5.0

Always love the way Callum cuts and styles my hair. He’s Brilliant!

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Marvellous, marvellous

Honey
14th Nov 2025
Team Member: James
5.0
Appointment verified by salonspy

Just marvellous!

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Cut and colour

Christine Walker
13th Nov 2025
Team Member: Pietro
4.5

Nice cut and very helpful. Also had colour which is in the main part good, only disappointment is l asked to get rid of the white but still have a band of it round the hairline

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My lovely hair cut

Andrea Phillipson
12th Nov 2025
Team Member: James
5.0
Appointment verified by salonspy

I loved having my hair cut today with such calm precision.

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The Chapel Cut

Sara Irwin
12th Nov 2025
Team Member: Orla
5.0
Appointment verified by Phorest

Friendly staff & nice welcome.
Orla was professional & helpfulI.
I had a good experience as a model & a great haircut. I look forward to returning.
Thank you Orla.

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Haircut

Dimitrina Dimitrova
12th Nov 2025
Team Member: Ola
5.0
Appointment verified by salonspy

It was great experience as usual!

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The iron man of Hair

Elly Hanna
7th Nov 2025
Team Member: Rhys
5.0
Appointment verified by salonspy

Fabulous cut by the fabulous Rhys. Manages to do something wonderful with my rubbish hair. He is the best!!!

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Colour

Sharon
6th Nov 2025
5.0

Amazing - a credit to the Chapel!

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Happy customer!

Alex Galvin
6th Nov 2025
Team Member: Ian
5.0
Appointment verified by salonspy

I am really happy with my new hair - Ian took time to talk it through with me and I am delighted with my cut. Thank you

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Lovely hair cut

Emily
5th Nov 2025
Team Member: Nina
5.0
Appointment verified by salonspy

Had a great haircut, thank you Nina

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Amazing as always

Amy Coppard
4th Nov 2025
Team Member: Kirsty
5.0
Appointment verified by salonspy

Kirsty always does an amazing job, she knows exactly what I want and I always leave happy. The salon is lovely, I wouldn't go anywhere else for my cut and blow drys.

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I wouldn't go anywhere else to anyone else

Laura
1st Nov 2025
Team Member: Clare
5.0
Appointment verified by salonspy

I've been coming to claire since 2021 and I will not go anywhere else to anyone else. she is friendly, excellent at her job and listens and gives great advice. My hair has never been this good.

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I wouldn't go anywhere else to anyone else

Laura
1st Nov 2025
Team Member: Clare
5.0
Appointment verified by salonspy

I've been coming to claire since 2021 and I will not go anywhere else to anyone else. she is friendly, excellent at her job and listens and gives great advice. My hair has never been this good.

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Excellent service

Emma Wagland
31st Oct 2025
Team Member: Clare
4.5
Appointment verified by salonspy

Clare was fantastic from start to finish! She listened carefully to what I wanted and was really attentive, giving me lots of advice, in addition to a lovely haircut.

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You wear your hair everyday…😂

Claire Hollywood
31st Oct 2025
Team Member: Beckie
5.0

Always a joy

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Great cut as usual

Kate Burbage
31st Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is just brilliant in my opinion. I suffer with hair loss and she is always able to cut it in a manner that disguises where the problem is most acute. She’s made me feel relaxed and comfortable discussing the condition and I’m so grateful for that.
Sarah always takes into account my lifestyle and how much time I have to spend on my hair and whenever I’ve seen her I always receive compliments from friends. Very very happy to recommend her to anyone.

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Superb haircut

Nichola
31st Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Superb haircut by Sarah.

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Miss

Mia
31st Oct 2025
Team Member: Nina
5.0
Appointment verified by salonspy

Nina was so lovely and my hair has never looked better!

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Curly hair expert

Maria
31st Oct 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

I have long frizzy hair, curly pulled down by its weight and my poor styling. Sarah layered and restyled and taught me how to best care for my hair. Very happy with the results.

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