Mettyear's

Lower Floor, 97 High Street, Methodist Church, Herne Bay, Kent, CT6 5LA

About us

Retreat to Mettyear's in Herne Bay for a unique range of hair care and beauty treatments offered in a luxurious spa enviroment. Schedule your cut, colour and spa treatments to suit your hair and beauty needs - take as little or as much time as you need to relax and recharge your feel good batteries.

Created by Jamie Mettyear, Mettyear's Day Spa & Salon offers leading beauty and Aesthetic treatments by Decleor and Carita, alongside L'Oreal's ultimate haircare and colour products Kerastase and Majirel.

Bringing together a team of talented professional stylists, colourists, technicians and beauticians, Mettyear's is your personal spa retreat. Together, we will give you the attention and care you deserve to achieve the results you crave - from the tips of your toes to the top of your head.

Read more...

Opening hours

Monday 10:00 - 16:00
Tuesday 09:00 - 20:30
Wednesday 09:00 - 18:00
Thursday 09:00 - 20:30
Friday 09:00 - 18:00
Saturday 08:00 - 15:00
Sunday Closed

Reviews

4.93
1,957 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Disappointed

Faye Denyer
7th Jul 2023
1.0

Came here with my mum. Let just say I will not be coming back. I can’t believe when I phoned up to complain about the food and the Wishy washy treatment I had. The response from staff was so unprofessional. One lady /girl said to me ‘it’s not my problem.’I’ve had lots of spa treatments and NEVER BEEN SPOKEN TO LIKE THIS. I’ve emailed the manager as I can not get over how I was spoken to.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mettyear's

Hello Faye thank you for taking the time to leave a review. You failed to mention that you spoke to our staff in a rude and abusive behaviour on the phone which shall not be tolerated. Unfortunately any of the team does not accept any abuse of any kind which is why the call was terminated from our side. It seems as though you have tried to find fault with everything.

Lovely place

Edele
7th Jul 2023
Stylist: Myles
5.0

Myles is so lovely. Always so welcoming and recently really helped with my colour. I’ve always been really nervous about changing it up but he put me at ease and explained everything well. I’m so glad I’ve found a place I can go in herne bay. I’ve also had facials here and they are brilliant. Highly recommend x

Service
Value
Result
Cleanliness
Atmosphere

Sisters 40th

Tracey
28th Jun 2023
5.0

Lovely relaxing morning, spent time in the hydrotherapy pool followed by a facial and a fabulous afternoon tea.

Service
Value
Result
Cleanliness
Atmosphere

Perfect mother's day present

Angie
24th Jun 2023
5.0

My daughter bought this for me for mother's day. What a wonderful place. All staff were friendly and very welcoming. We spent time in the hydropool, I had an amazing face and head massage, and the afternoon tea was superb great place would highly recommend.

Service
Value
Result
Cleanliness
Atmosphere

Great hair cut

Caroline
22nd Jun 2023
Stylist: Lauren
5.0

Had a cut and blow dry today with Lauren. I hadn’t been to a salon for years snd Lauren was really welcoming and chatty made me feel relaxed. My hair looks lovely really pleased with the end result

Service
Value
Result
Cleanliness
Atmosphere

Very peaceful

Wendy Almond
21st Jun 2023
Stylist: Hydrotherapy
5.0

Had a very relaxing time this afternoon really enjoyed the massage.

Service
Value
Result
Cleanliness
Atmosphere

New to having my hair done

Teide Doggett
20th Jun 2023
Stylist: Amy
5.0

I am new to having my hair done and hadn’t had it cut in years. Amy was so lovely and explained everything really well. She was absolutely amazing even when I didn’t even know what I wanted for my hair, she helped explain my options and how it would be functional in my everyday life

Service
Value
Result
Cleanliness
Atmosphere

Ladies day

Cindy, Marlene, Pauline & Carol
12th Jun 2023
5.0

We had the best time on our annual trip to the salon, hydrotherapy pool, 4 facials and a manicure for the birthday girl. Afternoon tea was excellent! Fantastic therapists. Can’t wait for next year! Would highly recommend! ❤️

Service
Value
Result
Cleanliness
Atmosphere

First hair visit, will return

Lisa
10th Jun 2023
Stylist: Amy
5.0

Had a balayage and cut. Amy was lovely, listened to what I wanted and I left feeling very spoilt. Happily with the result and will return.

Service
Value
Result
Cleanliness
Atmosphere

Excellent service and facilities

Jade Roy
9th Jun 2023
Stylist: Becci
5.0

My mum and I came for a spa day and it was lovely. The food was lovely and the treatment was amazing. I’m not sure if the girl was called Becca but she is a credit to your establishment.
The only criticism I have would be to have a chill out room to wait for treatments/afternoon tea.

Service
Value
Result
Cleanliness
Atmosphere

Balayage

Jade
8th Jun 2023
Stylist: Leah
5.0

Always does the best balayage and is so lovely

Service
Value
Result
Cleanliness
Atmosphere

Eyebrow

Mary
8th Jun 2023
Stylist: Becci
5.0

She was very polite.This was my first time coming to her to get my eyebrows waxed will be coming back ..

Service
Value
Result
Cleanliness
Atmosphere

A big thank you!

Abby
6th Jun 2023
Stylist: Amy
5.0

A big thank you to Amy. She was very welcoming and helpful in helping me deciding what my hair needed. My hair feels and looks amazing! I will definitely be coming back! Thank you again!

Service
Value
Result
Cleanliness
Atmosphere

Lovely place

Karen Walsh
2nd Jun 2023
Stylist: Cafe
5.0

Sunbed - lovely friendly staff,lovely atmosphere, very clean,very impressed.

Service
Value
Result
Cleanliness
Atmosphere

Awesome

Claire
2nd Jun 2023
Stylist: Jamie
5.0

I had the best experience today, thank you Jamie. I love my new hair style you gave me everything I asked for. I am delighted with my new look.

Service
Value
Result
Cleanliness
Atmosphere

Great cut and highlights

Hermance
2nd Jun 2023
Stylist: Myles
5.0

Myles did a fabulous job: I love the subtle colours in the highlights and the cut is great too. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Daughter’s cut and blow dry

Kirsten Collin
31st May 2023
Stylist: Leah
5.0

Fabulous cut and service as always from the lovely Leah. Great attention to detail and my daughter is very happy with her hair.

Service
Value
Result
Cleanliness
Atmosphere

Blonde

Hayley
30th May 2023
Stylist: Amy
5.0

Amy always provides an excellent service and knows how to work her magic on blondes!

Service
Value
Result
Cleanliness
Atmosphere

Superb treatment

Ian
26th May 2023
Stylist: Becci
5.0

As ever the complete professional Becci was outstanding throughout the treatment. Thank you Becci and Mettyears.

Service
Value
Result
Cleanliness
Atmosphere

Lovely experience

Sally
25th May 2023
5.0

My partner and I had a lovely time this afternoon! The hydrotherapy pool was so relaxing, a calming massage and a delicious afternoon tea!
Staff were really friendly and welcoming, thank you all

Service
Value
Result
Cleanliness
Atmosphere

Amazing Salon

Melanie Parsonage
25th May 2023
Stylist: Myles
5.0

Absolutely the best salon in Herne Bay.
So friendly, great service.
Thank you so much, l will return.

Service
Value
Result
Cleanliness
Atmosphere

Great Haircut

Toni Driver
24th May 2023
Stylist: Amy
5.0

Visited for the first time yesterday , after a recommendation from my daughter Claire Baldry. So pleased with my haircut , after a having a cut a another salon that needed correcting. Will definitely return ?

Service
Value
Result
Cleanliness
Atmosphere

Great afternoon

Vanessa
23rd May 2023
5.0

My sister and I had a lovely afternoon tea and use their pool . Lovely staff and area was very clean and organised.

Service
Value
Result
Cleanliness
Atmosphere

Hydrotherapy pool and Afternoon Tea

Amy Twiston Davies
22nd May 2023
Stylist: Cafe
5.0

My Friend and I had an absolutely wonderful afternoon using the Hydrotherapy pool and the afternoon tea that was absolutely delicious. The staff were very friendly and professional. I would definitely recommend the hydrotherapy pool to others as my friend has been suffering from on going back problems and this really helped him.

Service
Value
Result
Cleanliness
Atmosphere

Absolutely brilliant spa package incl afternoon tea

Anne
22nd May 2023
Stylist: Hydrotherapy
5.0

Loved every minute of spa package; Hydrotherapy pool, which was for our own private use ( I believe this is as standard ); facial treatment including head massage, and, afternoon tea. We requested vegetarian afternoon tea and it was delicious. Cannot fault anything. Beautiful decor and very clean. Felt so comfortable, spoilt and fully relaxed. We are definitely going to return and tell all our friends and family about Mettyear’s. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Incredible Salon

Holly Abraham
22nd May 2023
Stylist: Jamie
5.0

I came in today to see Jamie and he transformed my long full hair into a fab bouncy cut that I’m super happy with

Service
Value
Result
Cleanliness
Atmosphere

MOST COMFORTABLE LADIES WAX EVER!!

Lauren
19th May 2023
Stylist: Becci
5.0

So I booked in with Becci for the first time today for a Hollywood wax, and honestly I couldn’t recommend her enough! Not just how comfortable she made me feel but how little to none the pain was! I’ve had previous waxing done before and I was ready for the pain BUT I actually cannot believe how gentle she actually is. If you’re looking for someone to do your lady waxing she is the ONE!

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Nicki
19th May 2023
Stylist: Amy
5.0

Such a lovely friendly venue. Amy made me feel comfortable and at ease. Talked me through all my options. Offered advice and my cut and blow dry was perfect. Could not stop looking at myself in shop windows. Lol.

Service
Value
Result
Cleanliness
Atmosphere

Spa

Carlie-Ann Scott
13th May 2023
Stylist: Claire
4.5

We had a little spa day and massage with afternoon tea on 12th May.
Hot tub was lovely had a extreme amount of chlorine in and found 3 whole tabs on my chair which I took out till we was done as it was already burning my eyes. It would be perfect if it had a steam room to get the real spa feel.
Massage was amazing my husband I couldn't fault Claire she was professional and extremely good best massage I have had it years.
Afternoon tea was really yummy and quiche was very good. Over all really nice day just glad we paid the groupin price.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Kim king
12th May 2023
Stylist: Matthew
5.0

I had a colour a cut and blow Dry was excellent thank you

Service
Value
Result
Cleanliness
Atmosphere

Birthday treat

Alan
12th May 2023
Stylist: Cafe
5.0

I booked the hot tub; a facial and afternoon tea for my boyfriend’s birthday. I didn’t know what to expect since I’ve only ever done something like that abroad. Kelly gave really good advice.
I ordered some Prosecco, which was ready for us, by the hot tub.
Then we had the facial. It was much more than I expected and we could have it together in the same room.
Tea was lovely. It was obvious that it was home made. Delicious quiche and beautiful bread and some more Prosecco.
We both felt so relaxed after everything. It’s s lovely spa; friendly staff and we are more than happy to recommend it to our family and friends.

Service
Value
Result
Cleanliness
Atmosphere

Another fabulous experience

Amanda
11th May 2023
Stylist: Jamie
5.0

I love that Jaimie tells me what style will suit me and will work to deliver the best outcome. Another different style. Love love. Thank you. All other staff are top notch and make the atmosphere a really welcome one. Will return as always.

Service
Value
Result
Cleanliness
Atmosphere

Fabulous new hair

Ellie Purvis
9th May 2023
Stylist: Jamie
5.0

Thank you Jamie for my fabulous hair colour and cut and blow dry love love love
I should really be taking my hair out feels and looks fabulous

Service
Value
Result
Cleanliness
Atmosphere

Amazing!

Phillippa
6th May 2023
5.0

We were made very welcome and had a brilliant spa morning and a lovely afternoon tea.

Service
Value
Result
Cleanliness
Atmosphere

OK for birthday present

Victoria
4th May 2023
3.0

It was my birthday present, premium package treatment...I guess that was not enough for Mettyears staff to create an excting atmosphere for me. In short: service level is very low, pool needs a thorough clean, my hair appointment from the 250£ package was just forgotten. Cafe was not working on the day (and i stayed there from 10.20 to 3.30) and at the end I was completely forgotten by everybody and silently just walked away. On a different note the beautician Becci was as helpful and professional as you can be when you are overbooked. Apart from her amazing magical hands I wouldn't like to come back or recommend this place.

Service
Value
Result
Cleanliness
Atmosphere
Response from Mettyear's

Hello Victoria thank you for your review, at the time of your booking we had sent you a message to inform you of the hair appointment needed organising as your other treatments had taken priority that day. Unfortunately we was not informed that this was for your birthday and upon walking in the lady on reception was already on the phone with another client. She did acknowledge you arriving and said she wont be a moment.
Our hydrotherapy spa area is always kept to a satisfactory sterile standard for every customer, if there was any particular areas of concern from yourself we would have been more than happy to rectify, the water itself is tested twice a day to maintain correct parameters.
Our cafe is only available for afternoon tea which is pre-booked, this was offered at the original time of booking and also stated on our webpage.
This feedback has come as a complete shock to us as we always have rave reviews from our packages. I can only apologies that you feel this way from your experience.

Brilliant

Vanessa
3rd May 2023
Stylist: Cafe
5.0

Did hydro first then afternoon tea. Staff member who dealt with us was lovely helpful and attentive.

Service
Value
Result
Cleanliness
Atmosphere

First visit

Anonymous
3rd May 2023
Stylist: Myles
4.5

Had my first visit here and was very pleased with my cut done by Myles. He gave great advice, was friendly and made me feel relaxed. Only negative experience was when another staff member came along during my cut to quiz my hairdresser about a booking he had made for about 5 minutes, which distracted him and broke the ambience. I thought this conversation could have been had at the end of my booking rather than during. Otherwise very happy and would use again.

Service
Value
Result
Cleanliness
Atmosphere

First Visit

Iris
2nd May 2023
Stylist: Leah
5.0

Had my first visit to Mettyear’s today for a haircut with Leah. really happy with the outcome, already booked my next appointment. I would also like to thank Rosie for my relaxing hair wash and massage can’t wait for the next one. Thank you both. Salon has a nice friendly relaxing atmosphere.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Terri
1st May 2023
Stylist: Lauren
5.0

Brought of Groupon, every one was welcoming and hair cut from Lauren was great, she talked me through how to style my hair which was really helpful will definitely be going back .

Service
Value
Result
Cleanliness
Atmosphere

Fabulous spa afternoon!

Penny
1st May 2023
Stylist: Hydrotherapy
5.0

We visited Mettyears as a (fairly chaotic) group of 14 on a hen do for the afternoon. They were so lovely and kind - and dealt with the chaos brilliantly. Everyone had an aromatherapy massage, which they loved, followed by Prosecco in the amazing hydrotherapy pool. We then had afternoon tea, which was delicious and also catered really well to the various dietary requirements. We had a very happy bride at the end of the afternoon so thank you Jamie and team!

Service
Value
Result
Cleanliness
Atmosphere

Baby lights, Cut and Blowdry

Sophia
1st May 2023
Stylist: Lauren
5.0

Lovely experience from start to finish. Lauren is excellent, my hair looks and feels amazing. So happy with the result!

Service
Value
Result
Cleanliness
Atmosphere

Lovely pedicure

Sue Goodwin
1st May 2023
3.5

Nice friendly therapist who chatted but also let me relax! Feet feel lovely and nails sparkle…what more could I ask?

Service
Value
Result
Cleanliness
Atmosphere

Love it here

Kelly lee
29th Apr 2023
Stylist: Myles
5.0

Myles is amazing and always makes my hair look and feel wonderful! ?

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Holly
29th Apr 2023
Stylist: Matthew
4.5

Gorgeous cut and colour and lovely chat with talented Matt. I was surprised at having to pay for my coffee as I've never had to do this at any other salon; especially, when paying a significant amount for the service. The lady was very abrupt when I queried it.

Service
Value
Result
Cleanliness
Atmosphere

Superb spa session!

Liana
28th Apr 2023
Stylist: Hydrotherapy
5.0

Me and my husband attended today via the Groupon voucher. We were not disappointed, what an amazing place, we both feel so refreshed and relaxed. We started with the hydrotherapy pool which was amazing and a great way to unwind, I had a facial and my husband a deep tissue massage, we were beaming ear to ear afterwards. The afternoon tea was the icing on the cake, absolutely delicious. Cant wait to come back again. Thank you to all at Mettyear's spa

Service
Value
Result
Cleanliness
Atmosphere

Spa and afternoon tea

Anonymous
28th Apr 2023
5.0

We had the most wonderful relaxing afternoon. Staff are really welcoming and so nice. Spa was perfect as was afternoon tea . Thankyou Mettyears

Service
Value
Result
Cleanliness
Atmosphere

So amazing!!

Bonnie
27th Apr 2023
Stylist: Sharon
5.0

I visited mettyear’s today and I am so happy with how Sharon did my hair!! She completely understood what I wanted, and I am so pleased with the result. Would highly recommend :)

Service
Value
Result
Cleanliness
Atmosphere

Amazing

Carole Britnell
26th Apr 2023
Stylist: Hydrotherapy
5.0

Hydrotherapy and afternoon tea. What a beautiful spa & fantastic place. It surpassed all our expectations. My best friend and I absolutely loved it. The Managing director whom I liaised with after a problem with a voucher could not have been anymore helpful. You must try this place if you want to have a lovely relaxing day.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Helen roalf
26th Apr 2023
Stylist: Hydrotherapy
5.0

We came on the groupon voucher. Everything was absolutely exceptional. Friendly staff, lovely jet spa, towels, robes. Superb facial and delicious afternoon tea. Cannot wait to come back.

Service
Value
Result
Cleanliness
Atmosphere

Thank you ?

Abbey
25th Apr 2023
Stylist: Amy
5.0

Absolutely love Mettyears, thanks so much Amy for your time today.

The salon is always clean and all staff are so friendly and helpful.

Absolutely love my hair ?

Service
Value
Result
Cleanliness
Atmosphere