True Hairdressing

83, High St, Gravesend, Kent, DA11 0BH

About us

True Hairdressing - Warm and friendly hair professionals. Precision cutting, blowdrying, extensions and a Wella Master Colour Salon

In 2001, True Hairdressing was created by the husband and wife team Phil & Jane Hales. Since then, it’s been an outstanding success, growing in size and reputation. With their daughter Jade part of the team, they’ve created a family business that cares for the customer.

The Salon takes every chance it can to learn new techniques with its supplier Wella and utilises every possible opportunity for staff training. Trust in the team at True to transform your look.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 16:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 18:00
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.96
606 verified reviews
Service
Value
Result
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Atmosphere
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Short pixi crop haircut.

Barbara Barnett
1st Feb 2022
Stylist: Philip
5.0
Appointment verified by iSalon Software

Perfect hair cut every time from Phil!
Lovely Salon - always a pleasure...
Thank you True, thank you Phil.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

The best blonde

Hazel Oppong'adarkwa
30th Jan 2022
Stylist: Jade
5.0
Appointment verified by iSalon Software

As always a wonderful visit, everyone in the salon is so lovely and makes you feel so welcome. Cannot recommend them more. Very pleased.

Service
Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Excellent as always

Betty Hart
29th Jan 2022
Stylist: Philip
5.0
Appointment verified by iSalon Software

The perfect hair colour and cut as usual in a lovely relaxed and friendly environment

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Drink please

Emily Colley
28th Jan 2022
Stylist: Laura
4.0
Appointment verified by iSalon Software

Friendly first impression and happy with my cut and dry but unfortunately I was in the salon an hour and a half and nobody offered me a drink.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Graveseend

Cut and blow dry

Michelle Coleman
22nd Jan 2022
Stylist: Jade
5.0
Appointment verified by iSalon Software

Wonderful cut with Jade D today. I feel refreshed and am very pleased with the results. Jade was very thorough and ensured I was happy throughout.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Salón visit

Valerie Miller
21st Jan 2022
Stylist: Katie
5.0
Appointment verified by iSalon Software

Katie is always very good at adapting my style from my idiosyncratic feedback. I was very happy with the latest cut today.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Thank you

Sheila Gardiner
21st Jan 2022
Stylist: Helen
5.0
Appointment verified by iSalon Software

Very professional, excellent and friendly service

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Full head highlight

Anonymous
15th Jan 2022
5.0

Amazing job , kind and caring , very happy

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Perfect!

Caroline Higgins
15th Jan 2022
Stylist: Katie
5.0
Appointment verified by iSalon Software

I always get what I want. Katie listens. Every time I visit I make a little tweak. Katie has great understanding and carries it out. Thank you.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Excellent

Jean Parker
14th Jan 2022
Stylist: Philip
4.5
Appointment verified by iSalon Software

I have been seeing Phil for 50 years. Hygiene standards excellent. Feel safe in environment.

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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Super salon

Sharon Lambert
12th Jan 2022
Stylist: Helen
5.0
Appointment verified by iSalon Software

Lovely visit today for cut and blow dry . Left the salon feeling like a new woman thanks to Helen .

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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Five star treatment

Carole Sulsh
7th Jan 2022
Stylist: Katie
5.0
Appointment verified by iSalon Software

This is -in my opinion the best salon in Gravesend .

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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Mrs

Amanda Watts
6th Jan 2022
Stylist: Laura
5.0
Appointment verified by iSalon Software

Fantastic relaxing service.

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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Fabulous as ever

Pauline Downes
2nd Jan 2022
Stylist: Jade
5.0
Appointment verified by iSalon Software

I travel from Herne Bay by public transport to get my haircut with Jade - I wouldn’t even think of going anywhere else.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Great as always

Catherine Gurney
31st Dec 2021
Stylist: Laura
5.0
Appointment verified by iSalon Software

I always have a relaxing time at my appointments. Been a customer for the best part of 11 years and would thoroughly recommend any of the stylists.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Perfect

Kylie O’connor
22nd Dec 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

When you have the professionalism of a salon with the intimacy of feeling like you’re in their front room. A perfect mix. Plus you leave with a wonderful colour and gorgeous hair. A lovely experience every time.

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Always the best!

Ella Taylor
21st Dec 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Always the best place to get my hair cut. Jade and Phil are fab!!

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Value
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Professional friendly service

Debra Johnson
21st Dec 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Professional service with attention to detail.

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Value
Result
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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Hair

Pippa
19th Dec 2021
Stylist: Katie
5.0

Enjoy having hair done

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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Always A Great Service

Karen Clarkson
11th Dec 2021
Stylist: Laura
5.0
Appointment verified by iSalon Software

Laura has always given a great service and always an amazing haircut.A very nice friendly, relaxing experience

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Response from True Hairdressing

Thank you so much for your lovely review
Phil True Hairdressing Gravesend

Haircut

Sarina C
10th Dec 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Fab , experienced and kind Phil !

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Response from True Hairdressing

Thank you so much ?

Outstanding hairdresser

Tracy Collins
9th Dec 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Jade did a fantastic wash and blow-dry again. The young lady who washed my hair did a lovely head massage. The whole event is enjoyable and I always look forward to going.

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Value
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Response from True Hairdressing

Thank you so much for your review ?
Phil True Hairdressing Gravesend

Hair colour

Helen Gay
8th Dec 2021
Stylist: Helen
5.0
Appointment verified by iSalon Software

Fabulous results every time !

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Value
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Response from True Hairdressing

Thank you so much for your review ?

Bit disappointed

Maruti Neerukonda
4th Dec 2021
3.5
Appointment verified by iSalon Software

Usually I have good experience but on this occasion I am a bit disappointed with the colour right one not done and stains all over my fingers, face, neck
Some white hair still showing as it is not fully covered

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Todays hair visit

Maureen Joannou
3rd Dec 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Enjoyed the whole experience hair lovely as always look forward to my next visit

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Value
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Response from True Hairdressing

Thank you so much for your review ?
Phil True Hairdressing Gravesend

Thank you True

Anonymous
2nd Dec 2021
5.0

After 17 yrs, still always love having my hair experience at True because every visit the staff never fail to make me feel so welcome. I enjoy the relaxed, professional atmosphere all the highly trained stylists create, & the salons beautiful surroundings.

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Value
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Response from True Hairdressing

Thank you so much for your review ?

Thank you

Kelly Ralph
1st Dec 2021
5.0
Appointment verified by iSalon Software

I always enjoy my visits to True hair .
The staff are all very professional and kind and give the best advice for my hair .in a very calm and relaxing salon

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Response from True Hairdressing

Thank you so much for your review
Phil True Hairdressing Gravesend

Wonderful as always

Maria Shortland
1st Dec 2021
Stylist: Jade
5.0

Had my hair cut by Jade. As always I came away feeling relaxed and loving my hair!

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Value
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Response from True Hairdressing

Thank you so much for your review
Phil True Hairdressing Gravesend

True quality

Tracey Collins
1st Dec 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Friendly, welcoming atmosphere. Jade is a lovely lady and a fantastic hairdresser. My haircut, blow-dry and straightening looked fantastic, healthy and shiny.

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Response from True Hairdressing

Thank you so much for your kind review.
Phil, True Hairdressing Gravesend.

Pampering and Prosecco!!

Liz Presley
26th Nov 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Excellent friendly service .

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Response from True Hairdressing

Thank you so much for your review
Phil True Hairdressing Gravesend

Bright again

Anita Clarke
25th Nov 2021
Stylist: Helen
5.0
Appointment verified by iSalon Software

I've only had my hair coloured cut and styled twice with helen who makes me feel so confident in her hands and im so happy with the results ,highly recommend this lovely lady ?

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Response from True Hairdressing

Thank you so much for your review
Phil True Hairdressing Gravesend

Consultation

Mandy Dean
24th Nov 2021
4.5
Appointment verified by iSalon Software

Colour consultation and appointment arranged. Welcoming, professional and knowledgable team thanks!

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Response from True Hairdressing

Thank you for your review, we look forward to seeing you at your appointment.

Good haircut

David Mccaffrey
24th Nov 2021
Stylist: Laura
4.5
Appointment verified by iSalon Software

The hairdressers are pleasant people. Nice and welcoming

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Perfect as always

Alexandra Huckle
21st Nov 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

After having to change my appointment to Jade at short notice, this was the first time she has done my hair & she did a perfect job of my hair colour & styled it with a wave exactly how I requested, she was professional & very friendly throughout.

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Response from True Hairdressing

Jade D was thrilled to receive your review, thank you so much.
Phil True Hairdressing Gravesend

Amazing

Nicoleta Stelea
20th Nov 2021
Stylist: Helen
5.0
Appointment verified by iSalon Software

Very good services! My hair is amazing and I am very pleased ! Great staff makes you feel welcome and I will for sure book with Helen again!

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Response from True Hairdressing

How lovely, thank you so much for your review
Phil True Hairdressing Gravesend

My hair

Val Miller
19th Nov 2021
Stylist: Katie
5.0
Appointment verified by iSalon Software

Katie is very flexible as I change my mind at every appointment. I am very happy with my cut today. She has found the best way between my recent very short cut and my former look. It helps me to decide how I want my Christmas look.

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Response from True Hairdressing

Thank you for your review Val, much appreciated.
Phil True Hair Gravesend

Wonderful as always.

Lesley Cook
19th Nov 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Left the salon feeling relaxed and happy, after my appointment , beautiful colour applied by Jade and a great cut by Phil. Would never go anywhere else.

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Response from True Hairdressing

How lovely Lesley, thank you so much for your review
Phil True Hairdressing Gravesend

Love this salon

Gillian Pretious
17th Nov 2021
Stylist: Laura
5.0
Appointment verified by iSalon Software

Always love coming to the salon, Everyone is so friendly and I always leave feeling amazing! Laura does a great color and cut everytime.

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Response from True Hairdressing

A lovely review, thank you so much.
Phil True Hairdressing Gravesend

Professional and friendly every time

Debra Johnson
15th Nov 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

When Jade T colours and cuts my hair, I know that I am in a safe pair of hands. She always takes the extra time for attention to detail and answers any styling questions I have.

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Response from True Hairdressing

How lovely, thank you so much for your review.
Jade T True Hairdressing Gravesend

New hairstyle

Susan Coxon
12th Nov 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Love my new hair style, it’s easy to get stuck in a rut, so thank you Phil for your excellent knowledge and skills.

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Response from True Hairdressing

How lovely, thank you so much for your review.
Phil True Hairdressing Gravesend

New cut

Yve
12th Nov 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Love my new cut, hair looks the best in years!
So much care and attention, lovely staff

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Response from True Hairdressing

How lovely, thank you so much for your review.
Phil True Hairdressing Gravesend

True hairdressing

Fay Wood
11th Nov 2021
Stylist: Helen
5.0

Lovely friendly salon and a great haircut.

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Response from True Hairdressing

How lovely, thank you so much for your review.
Phil True Hairdressing Gravesend

Haircut and styled by Jade T.

Anonymous
10th Nov 2021
Stylist: Jade
5.0

Hair looks amazing, as always a joy, best place in Gravesend.... My sanctuary.

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Response from True Hairdressing

How lovely, thank you so much for your review.
Phil True Hairdressing Gravesend

Excellent as always

Lee French
7th Nov 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

Always excellent!

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Response from True Hairdressing

Hi Lee, thank you so much for your review.
Phil True Hairdressing Gravesend

Hair extensions

Alexandra Mako
6th Nov 2021
Stylist: Philip
5.0
Appointment verified by iSalon Software

All people very nices and good advice and help xxxx I love the salon

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Response from True Hairdressing

How lovely, thank you so much for your review.
Phil True Hairdressing Gravesend

Amazing!

Melanie Bentley
5th Nov 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Jade is literally a magician! I went in with scruffy long hair that hadn’t been cut in 2 years. She transformed my hair into a very funky shag cut which looks and feels amazing! Thanks Jade, this tired mummy looks brand new now!

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Response from True Hairdressing

How lovely, thank you so much for your review. Jade True Hairdressing Gravesend

True Experience

Kerry Smith
5th Nov 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Jade took care of me today and I couldn’t be happier with the results. Colour refreshed for Autumn and a conditioning treatment has restored the soft feel and shine I love. Wonderful to be back and feeling relaxed and pampered, thank you x

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Response from True Hairdressing

Thank you so much for your review, much appreciated
Phil True Hairdressing Gravesend

Colour

Beverley Price
4th Nov 2021
Stylist: Laura
5.0
Appointment verified by iSalon Software

Lovely colour as always and looking forward to my next appointment. Thank you ?

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Value
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Response from True Hairdressing

Thank you so much for your review ?
Phil True Hairdressing Gravesend

Hair style

Val
3rd Nov 2021
Stylist: Helen
5.0

Lovely stylist, extremely professional and friendly.

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Response from True Hairdressing

Thank you so much for your review.
Phil True Hairdressing Gravesend

Consultation for colour

Natasha Coe
27th Oct 2021
Stylist: Jade
5.0
Appointment verified by iSalon Software

Very personable and talked through my hair health and current colour and what would be suited to a more natural tone to my hair - skin tested - filled out form for colour assessment- felt confident and happy to book my colour appointment with Jade - well done ? keep up the great service

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Response from True Hairdressing

Thank you so much for your review, it is much appreciated.
Phil True Hairdressing Gravesend