TONI&GUY Bluewater

Bluewater Centre, Upper Rose Gallery, Greenhithe, Dartford, Kent, DA9 9SP

About us

TONI&GUY Bluewater opened in the shopping centre in 1999, As a salon we are dedicated to providing the ultimate salon experience with a strong team of talented and passionate stylists and technicians.
We take pride on Delivering the highest standards of customer service to each and every client.
Members of our technical team hold Goldwell colour expert giving them the status of Colour Specialists. Their knowledge and expertise are on hand to advise you on the latest colours and techniques.

Our talented team of stylists are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.
We offer many additional services including Strength in style, Nano Keratin Smoothing Treatments, Olaplex and Occasion hair up.

Our wide range of haircare products include label. M, Kerastase and GHD to keep your hair salon perfect until your next visit.

For any enquires please call and speak to our friendly reception team who will be more than happy to help.

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Opening hours

Monday 09:30 - 21:00
Tuesday 09:30 - 21:00
Wednesday 09:30 - 21:00
Thursday 09:30 - 21:00
Friday 09:30 - 21:00
Saturday 08:30 - 21:00
Sunday 10:30 - 17:00

Reviews

4.68
1,534 verified reviews
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Cut & blow dry

Clare Biggs
2nd Oct 2017
Stylist: Ashlie
4.5

As always, pleased with my cut and great service.

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Unorganised

Anonymous
2nd Oct 2017
2.5

The stylist was fine, but loads of training going on, waiting for someone to rinse my hair, going over my30 minutes..
then having someone rinsing my hair who offered the treatment which she knew nothing about..
the same girl had to dry my hair and I was her first customer, as expected was very nervous had to call someone to give her advice at the end..

My appointment seems to be cancelled a day before due to some excuse happened twice, then having to tell the receptionist that I need my discount fir rebooking my next appointment, to be told oh ok they will give it to me due to my inconvenience caused fir the cancellations, which had nothing to do with it.,

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New hair style

Linda topliffe
2nd Oct 2017
Stylist: Marcus
5.0

Great new hair style. Girl who washed my hair was friendly and polite. (They make a nice cuppa as well)

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Fantastic haircut but confused but environment

Anonymous
2nd Oct 2017
Stylist: Lily
4.0

Lily was quick and brilliant! Loved my hair! I think one of the best hair cuts I’ve ever had. You may be a bit pricey but with stylists like lily, worth every penny. Would definitely want to book with we again!

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Good experience

Barbara Smith
2nd Oct 2017
Stylist: Marcus
5.0

A good professional service and an excellent cut, thanks

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Service and atmosphere

Anonymous
1st Oct 2017
4.0

Start going to this place a year ago and what a result it is im really happy with my hair and the staff is really helpful and polite with a lot of patience

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Carrie

Anonymous
30th Sep 2017
4.5

Carrie is brilliant. She listens to what you want and her styling is always consistently great. She is friendly and experienced. I always come to Bluewater for a cut and blow dry for Carrie specifically. I hope Toni & Guy appreciate her value.

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Claire is a fabulous hairdresser.

Christine Hardcastle
30th Sep 2017
Stylist: Claire
5.0

Bluewater T&G gives excellent customer service. I have been going there at least 12 years.

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Splendid

Anonymous
30th Sep 2017
Stylist: Marcus
5.0

As always, a perfect haircut. The only hairdresser ever to get a tune out of my very weird hair and consistently so for over 14 years. Special mention this time for assistant Poppy who is utterly charming and sets a benchmark.

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New experience

Susan Sutherland
29th Sep 2017
Stylist: Marcus
5.0

Having gone to the same salon for 10yrs
My Experience with Marcus today has restored my faith in good hairdressers.

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Appointment 29.9.2017

Kathleen Vella
29th Sep 2017
Stylist: Sophia
4.5

Sophia has been cutting and styling my hair now for almost 10 years. Think this statement says it all!!

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A pleasure

MARIAN BAVISTER
29th Sep 2017
Stylist: Carrie
5.0

Another great haircut from Carrie. The Salon staff as ever were friendly and helpful.

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First Visit to bluewater salon

Sheila Harrison
29th Sep 2017
Stylist: Ashlie
5.0

Very impressed & Ashlie was very caring & friendly

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Great cut

Emma
28th Sep 2017
Stylist: Carrie
4.5

Carrie was fantastic. Love my hair and she was so helpful in some tips to help sort my hair out

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Great experience as always

Anonymous
27th Sep 2017
Stylist: Marie
5.0

Brilliant as always

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Highlites

Jo
27th Sep 2017
Stylist: Emily
4.0

Lovely girl
Highlites are perfect lots of fine ones close to the root

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Colour, cut and blow dry

Rachael
26th Sep 2017
5.0

Friendly team and love my hair. Thank you.

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Not worth the price

Anonymous
26th Sep 2017
4.0

The service was great and they were very attentive however it just seemed like they didn't know what they were doing and I had to ask tell what I needed and some cutting looked shabby and it didn't look neat or clean I understand however they normally do women's hair and I'm a man but I personally feel that my normal £10 haircut achieved a lot better result than this £47 haircut did , its very unlikely I will come again however everyone at the shop was very attentive and kind .

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding our quality of service.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact someone from our management team at the salon at your convenience.

Regards
Toni&Guy Bluewater

Great experience

Katrina Macdonald
26th Sep 2017
5.0

Emily who is the hair stylist currently turning my hair from a disaster to amazing! Its a long process to go from my hair which has like 5 different colours of browns/blacks to a balayage. Im amazed at the results after only having 4 sessions! Definitely recommend Toni and Guy as I went in with a picture and they knew exactly what I wanted. :)!

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Taya and keratin

Sharon Beadle
25th Sep 2017
5.0

Thoroughly relaxing experience, Taya is just such a talented technician.,..her work is always outstanding. Many thanks once again Taya

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Wet and dreary Monday morning

Brenda
25th Sep 2017
5.0

It's a wet dreary Monday morning today and the salon is empty - just me and one other client and traffic is bad so girls are having trouble getting in. But the receptionist greets me with a smile and we chat for a minute. Ashleigh beams at me as always. Hair wash and head massage is wonderful - could easily have drifted off to sleep! Cut and style is as always superb ... and we catch up again on life and hair. I leave feeling ready to face the dreary weather and knowing my hair looks a million times better than when I walked into the salon this morning (my stylist is Ashleigh)

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Haircut

Anonymous
24th Sep 2017
5.0

Love the cut and she is a really lovely girl xx definitely will be coming back

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Professional

Clare Kent
23rd Sep 2017
5.0

Taya is great at her job ! She does A tremendous job on my hair but also she is polite interesting interested and very professional . I very much look forward to my next appointment with her.

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Great service!

Matt Hollow
23rd Sep 2017
4.0

Always get a good standard of cut at Toni & Guy! Sophia cut my hair today and.was very confident and quick and we had a lovely chat!

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Hair cut and colour

Geraldine Pickering
22nd Sep 2017
5.0

Chelsea was my stylist and I am delighted how she does my hair Taya coloured my hair very happy with the colour

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Great experience

David
20th Sep 2017
4.0

All good, great cut and great service

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Superb, cut Wash and Blow with the best

Anonymous
19th Sep 2017
Stylist: Claire
5.0

I can't fault Claire for her amazing skills. She is so talented, together with being so friendly and making you feel very relaxed. I always love my cut and walk away more than happy.... a superb service. I often get asked who cuts my hair or am I a hairdresser. Thanks to Clare, she takes out the hassle, by giving me such a good cut and perfect finish.

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Mrs

Jane
18th Sep 2017
Stylist: Lorraine
4.0

Very good

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Excellent cut

Debbie Muscat
18th Sep 2017
Stylist: Marcus
5.0

Marcus always remembers me! A great cut every time. Always listens to what I want. Never disappoints.

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Feedback

Valerie Tapp
18th Sep 2017
4.0

My stylist was Sophie

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Feedback

Ann-Marie
18th Sep 2017
Stylist: Marcus
5.0

Always a pleasure.

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Great Service

Anonymous
16th Sep 2017
Stylist: Marcus
5.0

Another great cut and style from
Marcus
Friendly receptionist and staff

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Always A Pleasure

Anonymous
15th Sep 2017
5.0

Very friendly staff, never feel rushed or intimidated like in some salons . Especially enjoy head massage whilst getting my hair washed ?

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Miss

Anonymous
15th Sep 2017
Stylist: Claire
5.0

Always good as usua

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Excellent experiece

Heather mitchell
15th Sep 2017
5.0

Usual good service and great cut by Chelsea

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Bluewater Hairdressers

Matthew
14th Sep 2017
3.0

First experience of having my haircut in a Toni&Guy hairdressers. The overall experience was very luxurious, however some members of staff seemed particularly unenthusiastic. Not sure I would pay this amount of money again for a haircut.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the quality of your haircut.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact someone from our management team at the salon at your convenience.

Regards
Toni&Guy Bluewater

Fab cut

Claire Sandell
13th Sep 2017
5.0

Excellent cut and blow dry as usual. My hair always looks fabulous after my visit!

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Bluewater toni&guy

Glyn stanley
13th Sep 2017
5.0

Stylist Cary. Always a good service, the best stylist

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Best hairdresser by far

Anonymous
12th Sep 2017
Stylist: Marcus
5.0

Always provides exceptional customer service, friendly, helpful and always positive, I always leave with a smile on my face.

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Haircut

Catherine
12th Sep 2017
4.0

Chelsea is lovely, very friendly and cut my hair beautifully today

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Blow dry with Ashlie

Varuna
10th Sep 2017
5.0

.

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Mrs

Fiona Chspman
9th Sep 2017
Stylist: Aimee
5.0

Excellent cut and colour too (Sarah)

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Disappointed

Eva Cook
9th Sep 2017
2.0

I went in to Toni & Guy on the offchance to see if I could get my hair tidied up. They booked me in with a senior stylist. I explained that I didn't like the long layer in my hair and wanted it to blend in (my hair is very thick and was just past shoulder length) I asked for a long bob. We agreed to take a little bit off the longest length so the layer would look better. I now have a really short layer on top which is longer one side . I asked the lady to curl it with tongs and that also looked bad. The short bit on top was sticking out. I came straight home and washed it again and tried to re-style it. I will go to another salon today and ask their opinion on the cut. Only positive is that the staff are polite. I'm very disappointed and I paid £62.00 for it.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding the quality of your service.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact someone from our management team at your convenience.

Regards
Toni&Guy Bluewater

Angela

Angela
8th Sep 2017
Stylist: Marcus
5.0

Brilliant as usual thank you!

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Mrs

Fay
8th Sep 2017
5.0

I had my haircut with Ashley she was excellent very professional and friendly. I was very pleased with my hair.

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Haircut

Anonymous
7th Sep 2017
4.0

Polite,on time & efficient

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New hair style

Linda topliffe
6th Sep 2017
5.0

Great stylist. Great new style

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Great

Karen
6th Sep 2017
5.0

It's my third time having my hair cut with Marcus and I can honestly say it's the best haircut I have ever had. Thank you

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Terrible experience 1st in years

Michelle
6th Sep 2017
2.0

I had the worst salon experience of my life. My colourist left me to have her hair washed by juniors, resulting in mine turning green. Also my stylist left to me to have my hair blow dried by a young lady still training whilst she cut her uncle and aunts hair. I also suffered rude behaviour from a sylist who decided it was a great idea to have 4 people standing on chairs above my head cleaning the mirrors above me. This is a large salon, why clean where your only customer is sitting. Refused to pay because I was in tears, was made to still pay £120. It time I've ever had to complain. Won't be returning.

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Response from TONI&GUY Bluewater

Thank you for your review and I'm sorry to hear of your disappointment regarding your hair and the quality of service you received.

Our client's satisfaction is paramount to us and we would welcome the opportunity to discuss this with you in order to regain your goodwill.

Please contact either Marcus or Claire at your convenience.

Regards
Toni&Guy Bluewater

Hair cut

Brian Edwardes
5th Sep 2017
5.0

Very good through out especially Amie

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