Serene Hair & Beauty

I had a well needed haircut today with Robert and he was wonderful, listened to what I wanted, gave me the best haircut and left me feeling gorgeous! Thank you!

All I have to say is... WOW.
The service I have received today from Robert was exceptional. From the moment I walked into the salon to the moment I left. He was so attentive, polite, professional. I came to the salon upon recommendation from my mother who previously had a great experience and now I am so glad I did! It was the best hair cut I have ever had and that is because Robert took time to ensure he knew exactly what I wanted. He has made me so happy with my hair and now know who I will be returning to time and time again! Also recommending all my friends. Thanks so much Robert.

Usual friendly and professional service at Serene following their post-lockdown re-opening. Covid precautions in place and staff directing new procedures confidently with minimal impact on clients.

As usual very good cut and service. Although very good procedures were in place like screens and staff very thorough on cleaning I did not feel entirely safe as an older client. I would have liked to see staff wearing masks as well as a visor, although I do appreciate this is harder especially in hot weather. Also although where I had hair washed and cut was very apart from other clients as I went up stairs there was a client seated either side and the hairdresser working on hair behind them which meant to go through was a narrow space. Otherwise everything was excellent and look forward to next appointment.

First visit to Serene. My once short hair gave no indication of how It used to be. Robert managed to cut and style my hair and I left more than happy.
Salon managed the post-COVID way of working really well. Thank you.

Megan tided up my lockdown hair and put my extensions back in after 3 months and did a fantastic job as ever!

Fantastic atmosphere!

Jacqui cut my hair just before lockdown and the cut has lasted so well!
Today she trimmed and freshened it up again and I’m over the moon as usual.
Fabulous cut and I felt safe and well looked after. Great steps have been taken to keep both staff and clients safe and I certainly felt comfortable at all times.
Thank you Jacqui!

So happy with my haircut by the brilliant Pauline. I travel a long way just for her to trim my curly locks! Wouldn’t go anywhere else! Really good to see Serene back up and running. Everyone is so friendly.

Very pleased with my post-lockdown back-to-normal locks. Recommend Kat and the salon highly.

Went into the salon with 4 month lockdown hair and left with shiny, blonde highlighted and a well cut hairstyle. Very impressed with Robert’s friendly, approachable and professional manner, his soothing and relaxing head massage and his great cut and colour he gave me. Totally delighted and happy.
Thank you Robert

Absolutely loved my time in the salon, very friendly environment.

Best Salon! Best Haircut! Thank you to Serene Salon & Kat for a great haircut & a safe & comfortable place to feel relaxed & cared for during these truly difficult & 'interesting' times!

So pleased to have my hair done after so long . Thank you to Kat I love my hair and thank you to the team .

Thank you,Jacqui.Great to get hair done after 14 week absence and very pleased with lovely cut, colour and style
Safety and hygiene protocol well above required standard .All the staff were working hard to put clients at ease and enjoy their return to the Salon. Jacqui really has gone the extra mile keeping up to date with guidance and keeping clients well informed throughout lockdown.Thank you

Robert is brilliant! His blow drying is amazing ! Serene's safety to their clients is fantastic , felt very safe and comfortable, it was good to have some normality back x

The measures the staff have put in place to be Covid safe are superb. They could not have done any more to protect their clients and staff. Pauline did a fantastic job with my hair. Cut and colour look amazing. Whole experience was fantastic

Everything was very well organised. Offered a bottle of water because no hot drinks allowed under the present circumstances. A happy atmosphere.

Like many I was looking forward to going to the hairdressers again after the months of lockdown. I was given the usual friendly welcome, Kat was in fine fettle and we chatted about our respective experiences from the past few months while she washed, highlighted and cut my hair. All the necessary virus precautions had been put in place but they did not intrude and there was a happy and relaxed buzz in the salon. I left feeling uplifted and glamorous! Just one tiny niggle! I missed my cup of coffee. I was led to believe from your website that coffee and tea would be available in disposable cups but this was not so. Luckily Kat was able to provide a bottle of water to assuage my thirst. Thank you Serene for brightening not only my hair but also my day!

Good to see the Serene team back in action. Salon very clean and safety measures in place made it a comfortable visit. High standard of service as always and thank you to Jacqui who did a great job of turning my overgrown locks into a sleek style again. X

Amazing salon with exceptional service and staff. As usual an excellent cut and colour by Pauline, thank you so much. Everyone is so welcoming, I can’t wait for my next visit.

The salon has been adapted for clients safety and I felt very safe and protected. As always I had a great consultation with Pauline.

Haven’t had my hair cut since December but really enjoyed the experience today. It felt safe and Robert was really lovely and chatty and made sure I was happy. My hair feels so much better!

I found Robert really professional. He discussed my hair needs and wants with me and talked me through every step of the process with confidence. I love my fresh haircut and was really pleased with the results. Thank you Robert for a great experience.

Great hair cut and felt very safe with all the hygiene procedures that were in place.

Still managing to provide excellent results and service!

Megan is a miracle worker!!!! My blonde hair was about 50 shades of yellow and ginger and she has transformed it to an ashy dream! Cannot thank you her and your team enough! Lovely atmospheres lovely people was a first time client and have already booked in for another appointment! Staff and salon are gorgeous. Brilliant safety measure put in place by Jacqui. Can’t fault. Thank you!

Thank you so much Kat, for my amazing colour and cut. Thank you for spending your Sunday morning redoing the purple colour it may of took a few attempts to get it the colour we wanted but it looks amazing and the curls really finish it off

Even with all the new procedures in place it was still the amazing experience that I enjoy when I visit you.

Thank you

Jacqui managed to ensure the safety and comfort of all of her customers. The staff were warm and welcoming and the hair treatment was amazing as ever. Thanks guys!

Megan was a rockstar today, as first day back. Amazing service as always. Fabulous colourist! Thanks Megan :-)

I was very happy with my appointment as all precautions for safety were taken. Although the salon was very busy due to demand my treatment met the same high standard.

Had a wash cut and blow dry this morning by Jacqui. The whole experience was lovely. The salon is spotlessly clean, all staff in PPE, screens installed where needed, my own customer pack with clean gown, mask etc but above all, a great hair cut, as always.

Fantastic service, love my hair cut

Had such a lovely initial consultation with Robert today! Was so friendly and gave me one of the nicest head massages I’ve ever had when I had my hair washed! Thank you ? x

Just wanted to write about how amazing Megan has been over the last 7/8 months with my hair extensions! Couldn’t have asked for a lovelier lady, was always so informative and most importantly was the reason I had amazing hair! Thanks for everything meg! X

Made to feel very comfortable and relaxed and knew exactly what I wanted

Thanks Megan for another fabulous colour! Brilliant service as always.

Great cut jus what was needed

Amazing cut just what was needed!

Kat gave me an excellent consultation on what would be benificial for me - restyle completely or just shaping and conditioning. I went with the latter as a half way stage and am very pleased that I was advised to do this. A great improvement, condition and shape back. Plus a bonus, Alice have me a firmly done shampoo with head massage which was delightful.
Thankyou, I am converted.

i thought your service was superb, could not describe the love and attention i received throughout my experience at your hair dressers. Thank you

I love my visits to Serene, ...everyone is friendly and I feel so well looked after..
The hair wash is like a lovely treatment, and Kat is great and always transforms my hair....I leave feeling fab!!!

Love having my nails done by Megan. Always friendly and efficient. Highly recommend Serene Hair and Beauty

One of the best haircuts I have had in a long while. Thorough, attentive, professional and skilled. Thank you.

Very professional, friendly & skilled! Always enjoy having Kat cut & style my hair!

My visit was extremely professional throughout. Friendly and all expectations were met.thank you Rob for both myself and my mother's hair colours cuts and treatments today. It's very nice to meet you and will definitely be my new hairdressers for the future. Thank you to you all Lorraine and June.x

Lovely colour and hair styling with Jacqui ,professional as always

Great blowdry as always

When I moved to Broadstairs I did the rounds of local hairdressing until I came to Serenes and found Kat. I can now always rely on an excellent haircut in a very friendly salon.

From the moment if walking in I felt welcomed. Kat is an excellent stylist and has a great understanding of what clients want. I am so pleased with my hair colour and cut. Olivia did a fabulous wash

Really good experience. I left pleased and looking forward to my next visit. Kat really does know about hair, products and what suits.