Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Reviews

4.92
1,043 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Highlights and cut

Wendy Gray
23rd May 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren is really friendly and attentive. Listens to what you want and provides an excellent service. Would highly recommend her.

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Hair cut very well done

John D
22nd May 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui was superb and gave me a very good hair cut - thank you very much.

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Response from Serene Hair & Beauty

Hi John, thank you so much for taking the time to leave us a review. We are thrilled to hear that Jacqui provided you with a superb haircut during your visit. She is a talented stylist and we will make sure to pass on your kind words to her. Thank you for choosing our salon and we hope to see you again soon for another great experience. Best regards, the team at Serene Hair & Beauty.

Facial

Maria Shakallis
20th May 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Had a facial today, it was very relaxing and enjoyed every moment the room was warm and cosy
Will definitely be going back

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Response from Serene Hair & Beauty

Hi Maria,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a lovely experience during your facial with us. It's our mission to provide a warm and cozy environment for all our clients to relax in, and we're so glad that you felt that during your visit.

We look forward to having you back at our salon and providing you with more relaxing moments. Thank you again for your kind words and for choosing our salon.

Best regards,
The team at Serene Hair & Beauty

Excellent customer care

Gillian De Henau
8th May 2026
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Greeted as I walked in door nice warm welcome gave me Excellent advise on my hair and done a wonderful job

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Response from Serene Hair & Beauty

Hi Gillian,
Thank you so much for taking the time to leave us a review. We are delighted to hear that our team was able to give you a warm welcome and provide excellent advice for your hair. We strive to ensure that all of our clients receive top-notch service and we are glad to hear that we delivered on that for you. Thank you for choosing our salon for your hair care needs and we look forward to seeing you again in the future.
Warmly,
The Serene Hair & Beauty team

Appointment today

Judy Thorpe
6th May 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I had my hair washed cut and colored by Megan she is a lovely person she is always cheerful and we have a laugh i love coming to this hairdressers all the staff are nice and the atmosphere is lovely plus i always have a lovelt cup of coffee and a biscuit

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Response from Serene Hair & Beauty

Hi Judy, thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Megan at our salon. We pride ourselves on creating a welcoming and enjoyable atmosphere for our clients and we're glad that you feel the same way. It's always a pleasure to have you here and we're happy to hear that you appreciate the little touches like the cup of coffee and biscuit. We look forward to seeing you again soon!
Warm regards,
The team at Serene Hair & Beauty

Wash and dry

Jean Marshall
6th May 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Very pleased with the service l received.

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Response from Serene Hair & Beauty

Hi Jean, thank you so much for taking the time to leave us a review. We are so happy to hear that you were pleased with the service you received at our salon. Our team works hard to ensure that each and every client has a wonderful experience with us, and it means a lot to know that we were able to meet your expectations. We hope to see you again soon for another visit and we look forward to making your time with us just as enjoyable. Have a great day! Warmly, The team at Serene Hair & Beauty.

Wonderful stylist

Sam
2nd May 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Returned for a wash, dry & style. Always love how Lauren makes me feel welcome and how amazing she does my hair! Great service and great prices 😊

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Response from Serene Hair & Beauty

Hi Sam,

Thank you so much for your kind words about your recent visit to our salon. We are thrilled to hear that you were pleased with our wash, dry and style service and that Lauren took great care of you. Providing excellent customer service and delivering amazing results are our top priorities, and we are glad that we were able to make you feel welcome.

It's fantastic to know that you also found our prices reasonable. We strive to offer competitive prices while maintaining the highest quality of service.

Thank you for choosing our salon and for taking the time to leave this lovely review. We truly appreciate your support, and we look forward to seeing you again soon.

Warm regards,
The team at Serene Hair & Beauty

Eyebrows and haircut

Jane Thorn
30th Apr 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan is lovely and very professional. Eyebrows and hair always look great.

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Response from Serene Hair & Beauty

Hi Jane,

Thank you so much for taking the time to leave this kind review! We are thrilled to hear that your experience with Megan was wonderful and that she always leaves your eyebrows and hair looking great. We strive to provide a professional and friendly atmosphere here at Serene Hair & Beauty, and we are happy to hear that Megan embodies those qualities.

We appreciate your support and we look forward to seeing you again soon!

Warmly,
The Serene Hair & Beauty team

Anne Hathaway hairstyle

Doreen Shire
28th Apr 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Fabulous haircut and styling by Megan. She is simply the best hairdresser I have ever had.

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Response from Serene Hair & Beauty

Hi Doreen,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a fabulous experience with our talented hairdresser Megan. Your kind words mean a lot to us, and we will be sure to pass along your praise to her.

We are glad that you had the best haircut and styling at our salon and we look forward to welcoming you back again soon!

Thank you for choosing us and for your support.

Best regards,

The team at Serene Hair & Beauty

A lovely visit to the salon

Tina Cooper
28th Apr 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Had a lovely visit to the salon for a colour refresh and a cut. I love the colour and cut. My hair is in the best condition it’s been in ages.
Jacqui gave the best head massage, very relaxing.

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Response from Serene Hair & Beauty

Hi Tina ,

We are delighted to hear that you had a lovely visit at our salon for a colour refresh and cut. Thank you for taking the time to share your experience with us! We're glad to know that our team member, Jacqui, was able to give you the best head massage - we always strive to provide our clients with an unforgettable experience. We are also happy to hear that you love your new colour and cut, and that your hair is in the best condition it's been in ages. We can't wait to welcome you back to our salon for another pampering session!

Best,
The team at Serene Hair & Beauty

Professional Service and Beautiful Results

Sruthi Beladev
26th Apr 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I had always been a bit nervous about getting my hair coloured since my natural hair is black. After hearing about Serene online, I decided to book a hair colour treatment and later a keratin treatment, about two weeks apart.

Both experiences were amazing. Jacqui handled my treatments, and she was extremely professional throughout. She explained every step clearly, which made me feel comfortable and confident. The results turned out even better than I expected—my hair looks more stylish, shiny, and beautiful.

I would definitely recommend this salon and will be returning for future hair treatments.

Regards,
Sruthi

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Response from Serene Hair & Beauty

Dear Sruthi,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your hair colour and keratin treatments at our salon.

We understand that trying something new with your hair can be nerve-wracking, especially when it's your natural colour. However, we are glad that you trusted us to give you the results you desired.

Jacqui is one of our top stylists, and we are delighted that she made your experience comfortable and enjoyable. We will make sure to pass on your kind words to her.

We are happy to hear that you love the results of your treatments and that you feel more confident and stylish. We look forward to having you back for future hair treatments.

Thank you once again for your recommendation and for choosing to visit our salon. We appreciate your support!

Best regards,
The team at Serene Hair & Beauty.

6 week trim and blow dry

Lesley Mc Kenzie
17th Apr 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Thank you Jaqui , my hair is looking great , really pleased. With your skill and guidance my bob style keeps getting better and better. Love it ❤️

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Response from Serene Hair & Beauty

Hi Lesley,

Thank you so much for your kind review! We're thrilled to hear that you are pleased with your bob hairstyle and that it keeps getting better with each visit. Jacqueline is truly skilled and knowledgeable, and we're glad she was able to guide you to achieve your desired look.

We appreciate your continued support and we look forward to seeing you again soon. Take care!

Best regards,
The team at Serene Hair & Beauty

Restyle cut and blow dry.

Jan Suckling
17th Apr 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

A great cut thank you. Done with patience and understanding.

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Response from Serene Hair & Beauty

Hi Jan, thank you for leaving a kind review about your recent visit to our salon. We are delighted to hear that you had a great hair cut and that our team showed patience and understanding while working with you. Your happiness and satisfaction means a lot to us, and we are glad to have met your expectations. We hope to see you again soon for another relaxing experience at Serene Hair & Beauty. Take care, The team at Serene Hair & Beauty.

Another great visitbto the Salon

Kay Birkett
10th Apr 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Another great cut by Jacqui J

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Response from Serene Hair & Beauty

Hi Kay, thank you so much for taking the time to leave us a review. We're thrilled to hear that you had another great cut with Jacqui! She's truly talented and we're lucky to have her on our team. We strive to provide the best possible service and it means a lot to us when our clients are happy with their experience. Thank you for choosing to visit our salon! We appreciate your support and look forward to seeing you again soon. Take care, The Serene Hair & Beauty team.

Dream Hair

George Girdler
5th Apr 2026
Team Member: Lauren
5.0

So happy with my hair! It feels super healthy, looks really natural and the colour blend is just perfect.

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Wash cut blow dry

Georgina Belford
1st Apr 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Loved my hair cut today greeted with a smile service excellent staff always lovely went out feeling much better

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Response from Serene Hair & Beauty

Hi Georgina, thank you so much for taking the time to leave us a review. We are thrilled to hear that you loved your hair cut and that our staff provided you with excellent service. We truly believe that a smile goes a long way in creating a welcoming and relaxing atmosphere for our clients. We always strive to make sure our clients leave feeling better than when they came in. Your kind words mean a lot to us and we hope to see you again soon. Thank you for choosing our salon.
Best wishes,
The team at Serene Hair & Beauty.

Wash cut blow dry

Georgina Belford
1st Apr 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Am very with my hair cut today always makes me feel better when it's done e always good service though out

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Response from Serene Hair & Beauty

Hi Georgina,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with your recent haircut at our salon. It means a lot to us that our services have made you feel good.

At Serene Hair & Beauty, our team is dedicated to providing excellent service to all of our clients, so we are glad to know that we have met your expectations. We always strive to make our clients' experience enjoyable from start to finish.

We appreciate your support and look forward to seeing you again soon!

Best Regards,
The Serene Hair & Beauty Team

Very nervous today

Debbie Cleary
28th Mar 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

An amazing experience with Jacqui. I felt so happy with the end result. I’ve been with the same hairdresser for years but due to moving I chose this Salon. Would highly recommend. Thank you so much x

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Response from Serene Hair & Beauty

Hi Debbie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an amazing experience with Jacqui and were happy with the end result. We understand that it can be difficult to try a new salon after being with the same hairdresser for years, but we are glad that you chose us and would highly recommend us.

Our team at Serene Hair & Beauty works hard to ensure that our clients leave feeling satisfied and beautiful. We truly appreciate your lovely feedback and we hope to see you again soon for your next hair appointment.

Best regards,

The Team at Serene Hair & Beauty

Hair cuts

Beth Patterson
28th Mar 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

As always 100 percent brilliant 🤩 Tailored our ideas and thoughts to our hair and what we needed. The results were fantastic! Loved it!

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Response from Serene Hair & Beauty

Hi Beth,

Thank you so much for taking the time to leave a glowing review. We're thrilled to hear that you had a 100% brilliant experience at our salon. Our team takes pride in tailoring our services to meet our clients' needs and ideas, and we're so happy to hear that we were able to achieve fantastic results for you. We love what we do, and it's wonderful to know that it shows in our work.

Thank you again for choosing us for your hair needs. We truly appreciate your support and we look forward to seeing you again soon.

Best wishes,
The Team at Serene Hair & Beauty

Cut blow dry

Anonymous
25th Mar 2026
5.0

Lovely experience very friendly

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Response from Serene Hair & Beauty

Dear reviewer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon and that our team was able to provide you with a friendly service. Our goal at Serene Hair & Beauty is to make all our clients feel comfortable and welcomed, so it brings us joy to know that we have achieved that with you.

We truly appreciate your feedback and we hope to see you again soon!

Warm regards,
The team at Serene Hair & Beauty

Perfect cut 👌🏻

Danielle Osbourn
25th Mar 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui was brilliant today. She listened to me & we went through exactly what I wanted. I’m so happy with my new style 😊

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Response from Serene Hair & Beauty

Hi Danielle,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Jacqui provided you with a great experience and a new style that you love! We are lucky to have her on our team and we will be sure to pass on your kind words to her.

We always strive to listen to our clients and ensure that we deliver their desired looks. Your satisfaction means a lot to us and we are glad we could make your experience at our salon a positive one.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best,
The Team at Serene Hair & Beauty

Good hair day

Chris Morbin
13th Mar 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I always leave myself in Jacqui's more than capable hands. She knows what works with my hair. It always looks good when she does it. She is very good and very friendly.

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Response from Serene Hair & Beauty

Dear Chris,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you always trust Jacqui with your hair and that she knows exactly what works for you. We will make sure to pass along your kind words to her.

We are glad that your hair always looks good after a visit with us and we strive to maintain a friendly and welcoming atmosphere at our salon. Thank you for mentioning Jacqui's skills and friendliness - it means a lot to our team.

Looking forward to seeing you at Serene again soon!

Warmly,
The team at Serene Hair & Beauty

Serene.

Jane H. Omahony
11th Mar 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I always leave the Salon very pleased with my hair, cut and colour..looking so much better.
I also really enjoy the experience, and have a marvellous hair wash..
A great salon. Great team

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Response from Serene Hair & Beauty

Hi Jane,

We are delighted to hear that you always leave our salon feeling pleased with your hair! Our team takes pride in providing excellent services and we are glad that you had a positive experience.

We understand that the hair wash can make all the difference and we're happy to hear that you enjoyed it. It's important to us that our clients feel relaxed and pampered during their visit.

Thank you for taking the time to leave us a review, we really appreciate it. We look forward to welcoming you back to our salon in the future.

Warm regards,
The team at Serene Hair & Beauty

Fabulous hair cut

Simone Adkins
7th Mar 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Fab hair cut, blow dry, great fun and good laughs! Thank you Jacqui

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Response from Serene Hair & Beauty

Hi Simone,

Thank you so much for taking the time to leave such a kind review about your recent visit to our salon. It means a lot to us and we truly appreciate it.

Jacqui is an amazing stylist and she will be thrilled to hear that you had a fab hair cut and blow dry with her. We are so delighted that you had a fun experience and shared some good laughs at our salon. That's exactly the kind of atmosphere we aim to provide for our clients.

Thank you again for choosing to visit us. It was a pleasure having you at our salon and we can't wait to see you back for your next hair appointment.

Warmly,

The Team at Serene Hair & Beauty

Luxury blow dry

Gemma Pettman
6th Mar 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Always a pleasure going into the salon to have my hair done, lovely head massage and blow dry. Always lovely service. Thank you.

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Response from Serene Hair & Beauty

Dear Gemma,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that you had a pleasant experience during your recent visit.

Our team takes great pride in providing exceptional service to our clients, and we are happy to know that you enjoyed our head massage and blow dry. We strive to make every visit to our salon as relaxing and enjoyable as possible.

Once again, thank you for trusting us with your hair and for your kind words. We can't wait to welcome you back and provide you with another fabulous salon experience.

Warm regards,

The team at Serene Hair & Beauty

Great experience for hair & nails

Melanie Sheehan
28th Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Friendly welcoming staff, another fantastic haircut by Jacqui J and I had my nails done by Kine - the first time I'd had builder gel and I was very pleased with the result. I left the salon feeling a million dollars! Thank you Serene, I'll definitely be back.

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Response from Serene Hair & Beauty

Hi Melanie Sheehan,

Thank you so much for taking the time to leave us such a lovely review. We are so happy to hear that your experience at our salon was a positive one and that you left feeling fabulous.

We are lucky to have such talented staff, like Jacqui J and Kine, who always strive to make our customers feel welcome and leave with impeccable results. We are glad that you enjoyed your haircut and your first time trying builder gel.

We hope to see you again soon at Serene Hair & Beauty for another top-notch experience. Thank you for choosing us for your beauty needs.

Best Wishes,
The team at Serene Hair & Beauty

First visit

Heather Hallinan
27th Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Felt welcome, friendly & got good advice. Looking forward to my next visit.

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Response from Serene Hair & Beauty

Hi Heather! Thank you so much for taking the time to leave us such a wonderful review! We are so pleased to hear that you felt welcome and received friendly service during your visit. Our team is dedicated to providing our clients with knowledgeable and helpful advice. We are excited to have you return for your next appointment and we look forward to giving you the same warm and welcoming experience. Thank you again for your kind words, they truly mean a lot to our team. See you soon!
Warm regards,
The team at Serene Hair & Beauty

Fitted in at short notice

Cheryl Holland
26th Feb 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

I phoned on the morning of my appointment and was fitted in within the hour. Great customer service!

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Response from Serene Hair & Beauty

Hi Cheryl,

Thank you for taking the time to leave us a review. We're so glad you enjoyed our customer service. It's always our goal to accommodate our clients as best as we can, and we're happy we were able to fit you in last minute.

We hope your appointment went well and we look forward to seeing you again soon.

Sincerely,

The Team at Serene Hair & Beauty

Very happy with my restyle and new colour

Louise Doyle
21st Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

As always, Jacqui J has worked a miracle on my hair. I have a lot of hair and I wanted a big change today. I left very happy. Thanks again!

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Response from Serene Hair & Beauty

Hi Louise Doyle,

We are delighted to hear that you had such a positive experience at our salon. Jacqui J is a skilled stylist and we are glad to hear that she was able to give you the change you were looking for. We know how important it is to leave the salon feeling happy and we are happy to have met your expectations.

We value your feedback and look forward to seeing you again soon. If you ever have any specific requests, please don't hesitate to let us know.

Take care,
The team at Serene Hair & Beauty

Lovely relaxed experience

Maya Calvert
13th Feb 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Had a cut and blow dry , fantastic service , great head massage , cut and style very good , Lauren is a lovely young lady, friendly and attentive and listened to what I wanted she did a great job I will be back 😀

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Response from Serene Hair & Beauty

Hi Maya,

Thank you so much for taking the time to write us a review! We are thrilled to hear that you had a fantastic experience at our salon. We are glad that you enjoyed our services, especially the head massage. It's always great to hear when our customers are happy with the result of their cut and style.

We will be sure to pass along your kind words to Lauren. She will be delighted to hear that you appreciated her attentive and friendly service. We are lucky to have her as part of our team!

We can't wait to see you again for your next visit. Thank you for choosing us for your hair and beauty needs.

Best wishes,
The team at Serene Hair & Beauty

Micro needling happy client

Lisa whiskin
12th Feb 2026
Team Member: Megan
5.0

Was very nervous for this treatment but was happy it was pain free after great care and attention taken by therapist

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Response from Serene Hair & Beauty

Hi Lisa!
We're thrilled to hear that your experience at our salon was pain-free and that our therapist took great care of you during your treatment. We completely understand being nervous, but we're glad that we were able to make you feel comfortable and at ease. Thank you for trusting us with your beauty needs, we appreciate your support.
Looking forward to seeing you again soon!
Team at Serene Hair & Beauty

Hair extensions

Anonymous
12th Feb 2026
5.0

So helpful , fixed my hair extension without charging, would definitely recommend this hairdressers. They are amazing.

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Response from Serene Hair & Beauty

Hi there!

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had such a great experience at our salon. Our team at Serene Hair & Beauty takes pride in providing exceptional service to our customers.

We're glad that we were able to fix your hair extension and it's even better to know that we didn't have to charge you for it. Your recommendation means a lot to us and we truly appreciate it.

Thank you for choosing us for your hair needs and we hope to see you again soon!

Best,
Team at Serene Hair & Beauty

Miss

Sarah Duncan
11th Feb 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

My daughter had a consultation today and it went well .

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Response from Serene Hair & Beauty

Hi Sarah, thank you so much for taking the time to leave us a review. We're glad to hear that your daughter's consultation went well! Our team at Serene Hair & Beauty always strives to provide great service and we're happy to see that reflected in your experience. We look forward to seeing your daughter again soon and helping her achieve her hair goals. Thanks again for choosing our salon. Take care! From the team at Serene Hair & Beauty

Appointment today

Judy Thorpe
11th Feb 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I always look forward to having my hair cut and colured and dried i always have excellant service all the staff are so kind and caring and the service i get is 100 % my stylist Megan is wonderful

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Response from Serene Hair & Beauty

Hi Judy,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you always have a great experience at our salon and that Megan takes such good care of you. We truly value our amazing team and we appreciate you mentioning their kindness and care.
We always strive to provide top-notch service and it's fantastic to know that we have succeeded with you. We look forward to your next visit and continuing to make you feel your best.
Warm regards,
The Serene Hair & Beauty Team

The best experience

Natasha Fitzgerald
7th Feb 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

I had a full head of highlights and a style yesterday and I couldn’t be happier with how it turned out. My stylist really listened to what I wanted and gave great advice about what would suit my hair. The colour is blended so nicely and the style made my hair look and feel amazing.
The whole experience was lovely, such a friendly, welcoming atmosphere and I felt really looked after. Thank you so much, I’ll definitely be back and would 100% recommend!

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Response from Serene Hair & Beauty

Hi Natasha, thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a great experience with us and that you are happy with your full head of highlights and style. It means a lot to us that our stylist listened to your needs and gave you helpful advice. We are thrilled that you felt welcomed and looked after during your visit. We look forward to seeing you again soon and thank you for recommending us!
Warm regards,
The team at Serene Hair & Beauty

great

clare
31st Jan 2026
Team Member: Jacqui
5.0

jacqui j is brilliant she always does a great cut that grows out perfectly and i always get compliments on my hair

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Response from Serene Hair & Beauty

Dear clare,

We are thrilled to hear that you had a great experience with Jacqui J at our salon. Thank you for taking the time to leave such a lovely review. We're delighted to know that you always receive compliments on your hair after getting a cut with her. We'll be sure to pass on your kind words to Jacqui J.

We are committed to providing our clients with the best hair services and it's always a pleasure to hear positive feedback. We look forward to having you back and giving you another wonderful hair experience.

Best wishes,
The team at Serene Hair & Beauty

Wash cut blow dry

Georgina Belford
28th Jan 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I had a lovely visit to the salon today staff always lovely give good service had my hair done by Jacqui she did a lovely cut on my hair went in feeling down but came out feeling better great job lovely salon

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Response from Serene Hair & Beauty

Dear Georgina,

Thank you for leaving a review about your recent visit to our salon. We are delighted to hear that our staff provided you with great service and that Jacqui gave you a lovely haircut. It brings us joy to know that we were able to turn your bad day into a better one.

We always strive to create a welcoming and relaxing atmosphere in our salon, and we are happy that you had a positive experience. Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,
The team at Serene Hair & Beauty

Just brilliant

Ginny Dephlesis (Thompson)
24th Jan 2026
Team Member: Jacqui
5.0

Professional as always they always make me feel better
Massive thankyou 🙏 ❤️

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Response from Serene Hair & Beauty

Dear Ginny Dephlesis,

Thank you for taking the time to leave us a review. We are thrilled to hear that our team at Serene Hair & Beauty always makes you feel better and provides a professional service. We truly appreciate your kind words and support.

It is our goal to ensure that each and every client leaves our salon feeling amazing. Your satisfaction is our top priority, and we are grateful to have you as a loyal customer.

Thanks again for your feedback and for choosing Serene Hair & Beauty. We look forward to seeing you soon!

Best regards,
The team at Serene Hair & Beauty

Short Bob Cut

Lesley Mackenzie
23rd Jan 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Great styling and cut, hair just falls into place every time and really for me to maintain. Friendly and professional, offers good advice on products. Love it thank you

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Response from Serene Hair & Beauty

Hi Lesley, thank you so much for your lovely review of our salon. We are thrilled to hear that you had a great experience with us and that your hair falls into place after every visit. Our team takes pride in providing friendly and professional service, and we are glad that you felt well taken care of during your visit. We always strive to offer helpful advice on products to our clients, so we are happy to hear that you found our recommendations useful. Thank you again for choosing to visit us, and we look forward to seeing you again soon. Take care!
-The team at Serene Hair & Beauty

Short Bob Cut

Lesley Mackenzie
23rd Jan 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Great styling and cut, hair just falls into place every time and really for me to maintain. Friendly and professional, offers good advice on products. Love it thank you

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Response from Serene Hair & Beauty

Hi Lesley Mackenzie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a positive experience at our salon. Our team takes great pride in providing friendly and professional service, as well as offering helpful advice to our clients.

It's also wonderful to hear that you are happy with your cut and that your hair falls into place easily. We strive to give our clients a beautiful and low-maintenance style that they can maintain at home.

Thank you again for choosing our salon and for your kind words. We look forward to welcoming you back in the future!

Best,
The team at Serene Hair & Beauty

Blowdry

Mandy Adams
23rd Jan 2026
Team Member: Lauren
5.0
Appointment verified by SaloniQ Software

Lauren is always so happy and friendly and makes you feel at ease.

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Response from Serene Hair & Beauty

Hi Mandy, thank you for taking the time to share your experience. We are so glad that you enjoyed your visit with Lauren. Our team strives to create a warm and welcoming atmosphere for all of our clients. We hope to see you again soon!
Best,
The team at Serene Hair & Beauty

Great service every time

Lisa Ball
22nd Jan 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

As always Meg cuts my hair brilliantly and has a good chat too. I always feel welcome whenever I visit the salon.

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Response from Serene Hair & Beauty

Hi Lisa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Meg always gives you a brilliant haircut and makes you feel welcome at our salon. We'll make sure to pass along your kind words to Meg - she'll be delighted to hear them!

We strive to provide our clients with top-notch services and a warm and friendly environment, so it means a lot to us that you feel welcome whenever you visit us. We can't wait to have you back for your next appointment!

Best regards,
The Team at Serene Hair & Beauty

Hair with Megan

Anonymous
22nd Jan 2026
Team Member: Megan
4.5

Lovely hair trim and blow dry . I always get compliments from friends who comment on the lovely cut and styling. Thank you Megan

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Response from Serene Hair & Beauty

Hi there! We are thrilled to hear that you had a lovely hair trim and blow dry experience with us. We are even more delighted that your friends have noticed and complimented your cut and styling. Thank you for giving a special mention to Megan – we will definitely pass on your kind words to her. It was a pleasure having you at our salon and we can't wait to see you again soon. Take care and stay fabulous! Love from the team at Serene Hair & Beauty.

Brilliant Service

Anonymous
22nd Jan 2026
Team Member: Megan
5.0

I always choose Megan to cut my hair . She is a kind hair dresser. I cant wait to come and get all the updates on Nelly :). She knows what suits your face shape. I would never go anywhere else for my hair cut .

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you for taking the time to leave us such a lovely review. We are so happy to hear that you always choose Megan to cut your hair and that you trust her expertise. It means a lot to us that you have such confidence in our team.

Megan will be thrilled to know that she has made a positive impact on your hair and that you enjoy catching up with her about Nelly's updates. We always strive to provide the best service to our customers and we are proud to have Megan as a part of our team.

Thank you again for your kind words and for choosing us for your haircuts. We can't wait to see you again soon!

Best regards,
The team at Serene Hair & Beauty

Wonderful salon

Barbie Bevon
18th Jan 2026
5.0
Appointment verified by SaloniQ Software

I always have the best experience at SERENE salon. The team are so welcoming, professional and genuinely care about making you feel your best. They listen carefully and always do an amazing job. My hair always looks and feels fantastic afterwards. I have tried many of the stylists and they are all professional and excellent in the treatment of their clients. I have been a client for 6 years now and am never disappointed.

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Response from Serene Hair & Beauty

Hey Barbie,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you always have a great experience at Serene Hair & Beauty. Our team takes pride in providing excellent customer service and creating the best possible experience for our clients.

It means a lot to us that you have been a loyal client for 6 years now, and we are grateful for your positive feedback. We always strive to listen carefully and understand each client's unique needs in order to provide the best results.

We appreciate your kind words about our stylists and their professionalism. They are all dedicated to their craft and we are glad to hear that you have had great experiences with each of them.

We can't wait to continue providing you with top-notch services and making you feel your best. See you soon!

Sincerely,
The Serene Hair & Beauty Team

Hair

Maddy Drake
16th Jan 2026
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

A great experience. Megan was patient, polite and did a good job with my difficult hair.

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Hair Spray Intolerance

Johanna Clark
10th Jan 2026
Team Member: Lauren
4.5
Appointment verified by SaloniQ Software

Mostly pleasant experience apart from my intolerance to hair spray in room

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Response from Serene Hair & Beauty

Hi sorry to hear that , we have a downstairs salon so we could always see you there next time so you won’t be subjected to Hairdpray x

Wet cut

Galadriel Botterill
10th Jan 2026
Team Member: Lauren
4.0
Appointment verified by SaloniQ Software

I’d like to say firstly the stylist who trimmed my daughter’s hair was excellent however there are a significant amount of spit ends left, and because she is only 13 didn’t mention as felt embarrassed. We are going to have to have it cut again.

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Response from Serene Hair & Beauty

Can we please invite you back so we can correct this for you and take a bit more off to get rid of the split ends

Great visit to the Salon

Kay Birkett
10th Jan 2026
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

So pleased with my hair cut and colour as always very friendly staff always a pleasure

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Senior Hair stylist

Anna Partrick
8th Jan 2026
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

I love going to Serene for hair cut, restyle and colour. Jacqui, the business owner is extremely competent, skilled and professional. She has an excellent rapport with the clients, providing an advice, making you comfortable and relaxed. You can sip your complementary well presented drink in peace and quiet.

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Response from Serene Hair & Beauty

Hi Anna,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you have been enjoying your visits to our salon for hair cuts, restyles, and color. Jacqui is truly a gem and we are lucky to have her as a part of our team.

It's wonderful to hear that you appreciate her competence, skills, and professionalism. We always strive to provide top-notch services and it's great to know that we are meeting your expectations. And of course, we are glad that you enjoy our complimentary drinks while you relax during your appointment.

We appreciate your support and hope to continue serving you in the future.

Best,

The team at Serene Hair & Beauty