Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Our work

Reviews

4.92
874 verified reviews
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Filter by rating

Very happy customer

Louise Doyle
3rd Oct 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui J is amazing, she always listens to what I want and explains the options, I feel at ease with her and I know I can trust her. I had a great appointment today and I’m very happy. All the staff are lovely and always very friendly.

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New customer

Anonymous
21st Sep 2024
5.0

What a friendly and professional service I received.
I have recently relocated and as you can imagine i was nervous about trusting someone else on my eyebrows.
I was over the moon with them and the service i didn't get the therapists name.
I know i talked a lot as I'm here on my own so human contact is relished.
She was so friendly i booked my hair appointment and am looking forward to this being my go to place for all my beauty needs

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Response from Serene Hair & Beauty

Dear valued customer,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you were pleased with the friendly and professional service provided to you. We understand how nerve-wracking it can be to try a new salon, especially when it comes to something as personal as your eyebrows.

We appreciate your kind words and are happy to hear that our therapist made you feel so comfortable and at ease during your appointment. We apologize for not getting their name, but we will be sure to pass along your positive feedback to our team.

We are even more excited to hear that you have already booked your next appointment with us for your hair. We look forward to welcoming you back and being your go-to destination for all your beauty needs. Thank you again for choosing our salon.

Best regards,
The team at Serene Hair & Beauty

Fantastic hair salon

Jo Mahon
21st Sep 2024
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Fantastic friendly salon, first visit, cannot recommend enough!! So so happy with my cut, amazing beautiful lady, thank you so much Jo xxx

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Response from Serene Hair & Beauty

Hi Jo, thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you had a fantastic first visit to our salon and that you cannot recommend us enough. It means a lot to us that you were so happy with your cut and our stylist. We hope to see you back soon for another amazing experience! Thanks again for choosing our salon. Have a wonderful day! From the team at Serene Hair & Beauty.

And refresh!

Donna James
21st Sep 2024
Team Member: Megan
4.5

I've always loved having various beauty treatments with Meghan. She is professional and interested in her clients

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Response from Serene Hair & Beauty

Hi Donna James,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoy your beauty treatments with Meghan. She is an exceptional professional and truly cares about her clients' needs.

We always strive to provide the best services to our clients, and we are glad that Meghan has been able to meet your expectations. Your satisfaction is our top priority!

Thank you for choosing our salon for your beauty needs. We look forward to welcoming you back soon.

Best regards,

The team at Serene Hair & Beauty

Waxy

Ness Cramp
19th Sep 2024
5.0
Appointment verified by SaloniQ Software

Wonderful atmosphere, very professional, staff are friendly & very helpful, I would highly recommend Serene

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Response from Serene Hair & Beauty

Hi Ness,
Thank you so much for leaving us such a lovely review! We are glad to hear that you enjoyed our wonderful atmosphere and found our staff to be professional, friendly, and helpful. As a team, we strive to create a relaxing and welcoming environment for all our clients. We truly appreciate your recommendation and hope to see you again soon. Thank you for choosing us for your hair and beauty needs.
Warmly,
The team at Serene Hair & Beauty

Highlights and blow dry

Clare church
14th Sep 2024
Team Member: Megan
5.0

Always a pleasure to visit Serene.Friendly,professional and a welcoming team. I’m so pleased with the results the colour is beautiful and Meg really knew just what I needed . And a wonderful hair wash and head massage .! Thank you !

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Response from Serene Hair & Beauty

Dear Clare ,

Thank you so much for taking the time to leave us such a lovely review! We really appreciate your kind words and are so glad to hear that you enjoyed your experience at our salon.

Our team always strives to create a friendly and welcoming environment for our clients, and we are thrilled to hear that you felt this during your visit. Meg will be delighted to hear that you are pleased with the results of your hair color and that she was able to meet your needs.

And of course, we are always happy to provide our clients with a relaxing and luxurious hair wash and head massage!

Thank you again for your kind feedback. It means a lot to us. We look forward to seeing you at our salon again soon!

Best regards,
The team at Serene Hair & Beauty

First Visit

Ruth
5th Sep 2024
Team Member: Ruby
5.0

Amazing cut & finish by Ruby today. As the junior stylist she was very well supervised throughout my cut.

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Response from Serene Hair & Beauty

Dear Ruth,

Thank you so much for taking the time to write such a lovely review. We are thrilled to hear that you had an amazing cut and finish with Ruby as your junior stylist. Our team takes great pride in providing excellent service to all of our clients.

We are glad to hear that Ruby was well supervised throughout your cut. Our experienced team works closely with our junior stylists to ensure that they deliver the highest quality services.

We hope to see you again soon at Serene Hair & Beauty for another wonderful experience. Thank you for choosing us for your hair care needs.

Best regards,
The team at Serene Hair & Beauty

Another excellent service!

Ashiima Cross
5th Sep 2024
Team Member: Jacqui
5.0

A wonderful experience once again at Serene. I decided to go for a restyle and Jacqui P brought that vision to life. From start to finish I was well looked after and so, so happy with the final result. Jacqui listened to what I wanted and treated my hair so well. Having Afro hair can make salon experiences daunting but I was in safe hands and can’t thank you all enough! See you next time.

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Response from Serene Hair & Beauty

Hi Ashiima, thank you so much for the lovely review and for choosing our salon for your restyle. We are thrilled to hear that you had a wonderful experience with Jacqui P and that she brought your vision to life. We strive to make all of our clients feel comfortable and well looked after during their visits, no matter their hair type. We truly appreciate your kind words and we can't wait to see you again. Take care! The team at Serene Hair & Beauty.

Review my appointment

Mary Curran
28th Aug 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Nice colour and cut -
Trainee Stylist took a lot of trouble to do my hair well and carefully

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Response from Serene Hair & Beauty

Dear Mary,

Thank you for taking the time to leave us a review. We are glad to hear that you had a nice colour and cut at our salon. Our team takes pride in delivering excellent results and we are happy to know that our trainee stylist took the time and effort to ensure your hair was done well and with care.

We appreciate your kind words and we hope to see you at our salon in the future for all your hair and beauty needs. We strive to continuously improve and provide our clients with the best services possible.

Thank you once again for choosing our salon and for your support.

Best,
The team at Serene Hair & Beauty

Taylor

Cherie
23rd Aug 2024
Team Member: Ruby
5.0

Very good pleased with hair

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Response from Serene Hair & Beauty

Hi Cherie,

Thank you so much for taking the time to leave a review about your recent visit to our salon. We are thrilled to hear that you were pleased with your hair! Our team strives to provide excellent service and we are so happy to know that we met your expectations.

Please don't hesitate to reach out if there is anything else we can do for you. We value your feedback and look forward to welcoming you back to the salon in the future.

Take care,
The Serene Hair & Beauty team

Excellent service

Melanie Newland
23rd Aug 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

I have very thick curly hair and Ruby did an amazing job today making my hair lovely and straight

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Response from Serene Hair & Beauty

Hi Melanie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon.

We are glad that our stylist, Ruby, was able to give you the desired results for your thick curly hair. We strive to provide quality services and it is always rewarding to hear positive feedback from our clients.

We look forward to seeing you again and helping you achieve your hair goals. Thank you for choosing our salon and for your kind words.

Best,
The team at Serene Hair & Beauty

Facial and luxury blow dry

Diane Brana
21st Aug 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Wonderful as always! My skin is glowing after a relaxing facial and my hair is lovely and sleek again

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Response from Serene Hair & Beauty

Hi Diane,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience at our salon and that your skin is glowing after your facial. We take pride in providing our clients with the best possible results.
Our team also loves to hear that your hair is looking sleek again, we always strive to leave our clients feeling confident and beautiful.
We can't wait to have you back at the salon and provide you with another relaxing experience.
Thank you again for your kind words, take care and see you soon!
The team at Serene Hair & Beauty

Cut & blow dry

Dolly Gresty
20th Aug 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Always sastified with the way Pauline does my hair , wouldn’t go anywhere else,

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Response from Serene Hair & Beauty

Dear Dolly,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you are always satisfied with the services provided by Pauline.

We truly value your loyalty and are grateful to have you as a client. We strive to provide exceptional service and it means a lot to us that you would not go anywhere else for your hair needs.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon!

Best,
The team at Serene Hair & Beauty

One of the best blow drys ever

Emma Gillespie
18th Aug 2024
Team Member: Clare
4.5
Appointment verified by SaloniQ Software

What a fabulous salon . I am new to the area and very apprehensive about finding a new hairdresser , but Clare was great . Very attentive and listened to what I was looking for . And the blow dry was so good . Thank you

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Response from Serene Hair & Beauty

Dear Emma,

Thank you for sharing such kind words about your experience at our salon. We're delighted to hear that you enjoyed your visit and that Clare provided you with attentive and exceptional service. We understand that finding a new hairdresser can be daunting, especially when new to the area, so we're thrilled that we were able to make you feel comfortable and satisfied with your hair.

We'll be sure to pass along your compliments to Clare for her fantastic work on your blow dry! It's wonderful to hear that she listened to your hair goals and delivered the results you were looking for.

Thank you again for your lovely review. We look forward to welcoming you back to Serene Hair & Beauty in the future!

Best regards,
The team at Serene Hair & Beauty

Another great hair experience

Kay Birkett
17th Aug 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always very satisfied with my visits to this Salon great friendly staff always feel very welcome

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Response from Serene Hair & Beauty

Hi Kay,
Thank you so much for your lovely review! We are delighted to hear that you have always had a positive experience at our salon. Our team strives to create a welcoming and friendly atmosphere for all our clients. We appreciate your support and look forward to seeing you again soon.
Warmly,
The Serene team

Eyebrows

Jane Thorn
17th Aug 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan tinted and shaped my eyebrows.
Love them! Also, a great new fringe. Very friendly too! Thank you Megan

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Response from Serene Hair & Beauty

Hi Jane,

Thank you for taking the time to leave us a review. We are so happy to hear that you love your tinted and shaped eyebrows done by Megan. We appreciate your kind words about the new fringe as well. It's always our goal to provide our clients with top-notch services, and Megan definitely delivered.

We are thrilled that you had a friendly experience at our salon. We strive to create a welcoming and comfortable atmosphere for all our clients.

Thank you again for choosing us for your beauty needs. We look forward to seeing you again!

Warmly,
The Team at Serene Hair & Beauty

So Happy!

Linda Florides
15th Aug 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Just got back from holiday so my hair was in need of attention. Clare did my colour, so happy with the result. Conditioning treatment and an amazing blowdry left it feeling silky smooth. Thank you once again.

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Response from Serene Hair & Beauty

Dear Linda,

Thank you so much for taking the time to leave us a review. We are glad to hear that Clare was able to take care of your hair after your holiday. We always strive to provide excellent service and we are happy to know that you are pleased with the results. Your locks deserve the best care and we are glad that you left our salon feeling silky smooth. We look forward to seeing you again soon!

Best,
The team at Serene Hair & Beauty

Great salon & all staff are lovely

Nicola Smith
9th Aug 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Had a fab experience. Ruby does my hair exactly how I like it. Great atmosphere & very clean. All the staff are so helpful & friendly, I would highly recommend Serene Hair.

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Response from Serene Hair & Beauty

Dear Nicola,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you had a fabulous experience and that Ruby was able to give you the perfect hairstyle. Our team takes great pride in creating a warm and clean atmosphere for our clients and it's wonderful to know that you noticed the effort we put into it.

We appreciate your kind recommendation and are grateful for your support. We hope to see you again soon and continue providing you with excellent hair and beauty services.

Best regards,
The team at Serene Hair & Beauty

Perfect

Ella Houghton
3rd Aug 2024
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Jacqui did an amazing job, so much more than I could have asked for. Absolutely perfect, so pleased!

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Response from Serene Hair & Beauty

Hi Ella, we are thrilled to hear that you were pleased with your experience at our salon. Thank you for taking the time to share this lovely review. We pride ourselves on providing top-notch services and are so happy to hear that Jacqui exceeded your expectations. It means a lot to us. We hope to see you again soon and thank you for choosing our salon. Have a wonderful day! Warmly, The team at Serene Hair & Beauty.

Pleasant experiences whipped the friendly

Sue Smith
1st Aug 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

I enjoyed the friendly atmosphere & was completely happy with the result of my cut colour & style

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Response from Serene Hair & Beauty

Hi Sue,

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed the friendly atmosphere at our salon and that you were completely happy with the result of your cut, color, and style. Our team strives to provide a relaxed and welcoming environment for our clients, and we are thrilled that you felt that during your visit. We truly appreciate your kind words and look forward to seeing you again in the future.

Best,
The team at Serene Hair & Beauty

Excellent Service

Lily Hennessy
19th Jul 2024
5.0
Appointment verified by SaloniQ Software

Excellent work and lovely tea! Will definitely come again

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Response from Serene Hair & Beauty

Dear Lily,

Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your experience at our salon! Our team strives to provide excellent work and we are delighted that you appreciated it. A warm cup of tea always adds to the relaxing atmosphere of our salon, and we are glad that you enjoyed it.

We can't wait to have you back at our salon, Lily. Please don't hesitate to let us know how we can make your next visit even better. We appreciate your support and look forward to seeing you again soon.

Best regards,
The team at Serene Hair & Beauty

Half head colour, wash and luxury blow dry

Diane Brana
17th Jul 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Wonderful! Colour looks beautiful and my hair is nice and smooth. Great job as always-thank you Megan! x

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Response from Serene Hair & Beauty

Dear Diane,

We are absolutely delighted to hear that you had a wonderful experience at our salon. Thank you so much for taking the time to share your feedback with us and our team. We are glad that the colour turned out beautiful and your hair is smooth. Our stylist Megan is thrilled to know that you are happy with her work.

Thank you for being a loyal customer and for trusting us with your hair. We always strive to provide the best services to our clients and your satisfaction is our top priority. We look forward to seeing you again soon and giving you another amazing salon experience.

Best regards,
The Team at Serene Hair & Beauty

Hair Cut

Jenny Martin
17th Jul 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Perfect 🤩 always a great cut !

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Response from Serene Hair & Beauty

Hi Jenny,

We are so glad to hear that you had a great experience at our salon! Thank you for taking the time to leave us such a lovely review. Our team at Serene Hair & Beauty strives to provide quality service and we're happy to know that we met your expectations once again.

Thank you for choosing us and we look forward to seeing you soon!

Team at Serene Hair & Beauty

Very happy with my hair cut

Vinka Knight
16th Jul 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Very happy with my hair cut
Thank you Pauline

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Response from Serene Hair & Beauty

Dear Vinka Knight,

Thank you so much for your lovely review! We are thrilled to hear that you are very happy with your recent hair cut by Pauline. She is truly talented and we are lucky to have her on our team.

At Serene Hair & Beauty, we strive to provide our clients with the highest quality services and we are delighted to know that we have met your expectations. We hope that you will continue to visit us and we look forward to seeing you again.

Thank you for choosing our salon and for taking the time to share your experience. Your support means a lot to us.

Best wishes,

The team at Serene Hair & Beauty

Fab

Anna Truscott
13th Jul 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Loved what she did with my hair- different from what I normally do but really nice. Will be back

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Response from Serene Hair & Beauty

Hi Anna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you loved the new look our stylist gave you. We always strive to provide unique and stylish options for our clients to try. We can't wait to see you again soon and help you find new ways to enhance your natural beauty.

Take care,

The team at Serene Hair & Beauty

Hair

Deborah Corbin
4th Jul 2024
Team Member: Clare
5.0

Brilliant

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Response from Serene Hair & Beauty

Dear Deborah,

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience at our salon.

We pride ourselves on providing top-notch services and creating a serene atmosphere for our clients, and we are delighted that you were able to experience that firsthand. We truly appreciate your kind words and support.

We hope to have the pleasure of pampering you again soon. Thank you for choosing our salon.

Best,
The Serene Hair & Beauty Team

Cut and colour

Tina Watson
14th Jun 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

It's a pleasure having my hair done by Pauline. Extremely pleased as always.

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Response from Serene Hair & Beauty

Hi Tina,

We are so glad to hear that you had another great experience with our team member Pauline! We always strive to provide top-notch services to all our clients and we are happy to know that we have met your expectations once again.

We appreciate your continuous trust and support in our salon and we cannot thank you enough for choosing us. We will make sure to pass along your kind words to Pauline and the rest of our team.

Thank you for taking the time to leave us a review. We look forward to seeing you again soon!

Best regards,
The team at Serene Hair & Beauty

Great visit to hairdressers

Jane H. Omahony
14th Jun 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

I enjoyed my visit to Serene, great colour,
Lovely hair wash, all very relaxing…
Thank you.

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Response from Serene Hair & Beauty

Hi Jane,

We're so pleased to hear that you had a great experience at our salon! Thank you for taking the time to leave us a positive review. We strive to create a relaxing and enjoyable atmosphere for all of our clients, and we're glad that you felt that during your visit. Our team takes great pride in providing top-notch hair color and wash services, and it's always a delight to hear when our customers are happy with the end result.

We appreciate your support and look forward to seeing you again soon!

Take care,
Team at Serene Hair & Beauty

Low lights

Debbie Simmons
11th Jun 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I’m always so happy with my hair -Megan is always so welcoming and friendly as are all the girls- and I love my coffee

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Response from Serene Hair & Beauty

Dear Debbie,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you are always happy with your hair, and that Megan and our team have made you feel so welcomed and at ease during your visits. Oh, and we're glad you love our coffee too! It's always a pleasure to have you in our salon, and we can't wait to see you again.

Best,

The Team at Serene Hair & Beauty

Dry cut

Kathleen Perry
31st May 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Very good cut always come out feeling good

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Response from Serene Hair & Beauty

Dear Kathleen,

Thank you so much for your lovely review! We are delighted to hear that you always leave our salon feeling good after your haircut. This means a lot to our team at Serene Hair & Beauty. Your satisfaction is our top priority and we are grateful for your continued support.

We look forward to seeing you again and providing you with more exceptional services that will make you feel pampered and rejuvenated.

Take care,
The team at Serene Hair & Beauty

Colour query

Maggie Evans
25th May 2024
Team Member: Pauline
4.5
Appointment verified by SaloniQ Software

A great result from a question as to how to adapt my hair colour to increasing white/ great.
Thank you, Pauline, I love my new hair!

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Response from Serene Hair & Beauty

Hi Maggie,

We are delighted to hear that you had a great experience at our salon and are loving your new hair! Thank you for taking the time to leave this lovely review, and for trusting us with your hair color. Our team prides itself on providing excellent services, and we are glad that we could help you adapt your hair color to your changing needs.

We hope to see you again soon for your next hair appointment. Until then, take care and stay beautiful!

Best wishes,
The team at Serene Hair & Beauty

Great new style

R
24th May 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Looks great with the new cut & colour, thank you for the care and follow up!

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Response from Serene Hair & Beauty

Hi R,

We are so glad to hear that you are happy with your new cut and colour! Thank you for taking the time to leave us a review. Our team at Serene Hair & Beauty strives to provide excellent care and follow up to all of our clients. It means a lot to us that you appreciate our efforts. We hope to see you back in the salon soon!

Best,
The Serene Hair & Beauty Team

Just brilliant

Ginny Dephlesis (Thomson)
18th May 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

As always I was made to feel wonderful as this week was a sad week as it was the first anniversary of my partner passing 💔

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Response from Serene Hair & Beauty

Dear Ginny,

We are so glad to hear that you had a wonderful experience at our salon despite the sadness of this past week. Thank you for taking the time to leave us a review. Our team at Serene Hair & Beauty strives to make every client feel special and we are happy to hear that we succeeded in making you feel wonderful.

We hope to continue to provide you with exceptional service and pampering in the future. Thank you for choosing our salon to brighten up your week.

Sending you lots of love and positive vibes during this difficult time.

Love,
The team at Serene Hair & Beauty

Great hairdressers

Nicola Smith
10th May 2024
Team Member: Ruby
5.0
Appointment verified by SaloniQ Software

Great hairdressers, would highly recommend.

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Response from Serene Hair & Beauty

Hi Nicola, thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience at our salon and that you would highly recommend us. We take pride in providing exceptional hairdressing services and it's always wonderful to receive positive feedback from our clients. If there is ever anything else we can do to ensure your satisfaction, please don't hesitate to reach out. Thank you again for your kind words. See you at your next visit! Best, The team at Serene Hair & Beauty.

Foils, roots, cut/blow dry

Judy Farmer
9th May 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Very Satisfied

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Response from Serene Hair & Beauty

Hi Judy, thank you so much for your kind review! We are thrilled to hear that you had a great experience at our salon. Our team at Serene Hair & Beauty works hard to ensure all our clients leave feeling satisfied, so it's always a pleasure to receive positive feedback. We value your support and are grateful to have you as a satisfied customer. Thanks again for your wonderful review, and we hope to see you again soon! Take care. Sincerely, the team at Serene Hair & Beauty.

Salon experience

Hetty Perkins
4th May 2024
5.0

Always a pleasant experience.

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Response from Serene Hair & Beauty

Hi Hetty,

Thanks for taking the time to leave a review! We're glad to hear that your experience at our salon was pleasant. Your kind words mean a lot to us and we appreciate your feedback.

We strive to provide a relaxed and friendly atmosphere for all of our clients and it's great to know that you felt that during your visit. We hope to continue exceeding your expectations in the future.

Thanks again for choosing us and for your lovely review!

Warmly,
The team at Serene Hair & Beauty

Facial and luxury blow dry

Diane Brana
2nd May 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Wonderful and relaxing facial as always. My hair looks beautiful too! Thanks Megan 😊 x

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Response from Serene Hair & Beauty

Hi Diane,

Thank you so much for your kind review! We are thrilled to hear that you had a wonderful and relaxing facial with us. We're glad to know that Megan did a fantastic job on your hair as well and that you left feeling beautiful.

We always strive to provide our clients with the best and most relaxing experience possible, so we're glad to hear that you enjoyed your visit to our salon. We appreciate your continued support and can't wait to see you again soon.

Wishing you a great day ahead!

Best regards,
The team at Serene Hair & Beauty

Perfect

Nev Croft
30th Apr 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

I was quite nervous about going to a salon but as soon as I walked in the door I felt at ease. It was quiet and calm and Jacqui was so good, giving me different advice and cut my hair just the way I wanted. I will definitely be going back again. Thank you Jacqui for your expert advice and friendly conversation you made me feel at ease straight away.

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Response from Serene Hair & Beauty

Dear Nev Croft,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are thrilled to hear that you felt comfortable and at ease as soon as you walked through our doors. Our team strives to create a tranquil and welcoming environment for all of our clients.

We are delighted that Jacqui provided you with expert advice and gave you the perfect haircut. We are so happy to hear that you will be returning to our salon and we look forward to seeing you again soon.

Thank you for choosing our salon and for your kind words. It was our pleasure to have you as our guest.

Best wishes,

The Serene Hair & Beauty team

Great job!!

Hayley U
23rd Apr 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Really lovely salon experience. Jacqui really listened to what I was after and did an amazing job!! Very helpful, clean, professional service and one very happy customer. Thanks a million for A**** colour today xxx

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Response from Serene Hair & Beauty

Hi Hayley,

Thank you so much for taking the time to leave us such a kind review! It was truly a pleasure having you at our salon and we're thrilled to hear Jacqui was able to give you the results you wanted. We strive to provide a clean and professional service and we're glad you noticed.

We hope to have the opportunity to pamper you again in the future.

Warm regards,
The team at Serene Hair & Beauty

Another great visit to the Salon

Kay Birkett
19th Apr 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always pleased with my visits to this salon great colour and cut the staff are lovely always a great experience

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Response from Serene Hair & Beauty

Hi Kay,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you're always pleased with your visits to our salon. Our team takes great pride in providing top-notch services to our clients.

We're glad to know that you're happy with both the colour and cut you receive from us. It's always our goal to give our clients a great experience, and we're happy to hear that we've succeeded with you.

Thank you for your kind words about our staff. We truly have an amazing team of talented and friendly individuals.

Looking forward to seeing you again soon!

The team at Serene Hair & Beauty

Enjoyable experience.

Kay Downie
18th Apr 2024
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

I really enjoyed my visit today. It was my first visit to a salon in over twenty years. I was pretty desperate. My hair was in terrible condition. Jacqui immediately filled me with confidence. She was so knowledgeable and she has excellent people skills. I am not always in Broadstairs but when I am I will certainly return.

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Response from Serene Hair & Beauty

Hi Kay, thank you so much for your lovely review! We are glad to hear that you enjoyed your visit to our salon and that Jacqui was able to help improve the condition of your hair. We pride ourselves on having knowledgeable and friendly staff, and we are happy that this was reflected in your experience. It means a lot to us that you would consider returning to our salon in the future, even if you are not always in Broadstairs. We look forward to welcoming you back anytime! Best wishes, The team at Serene Hair & Beauty.

Wash and cut

Janet Packham
17th Apr 2024
Team Member: Clare
5.0
Appointment verified by SaloniQ Software

Very pleased with haircut- just how I wanted it

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Response from Serene Hair & Beauty

Hi Janet,

We're thrilled to hear that you were pleased with your haircut and that it turned out exactly how you wanted it. Our team at Serene Hair & Beauty always strives to meet our clients' expectations and we're glad that we were able to fulfill yours.

Thank you for taking the time to share your positive experience with us. We hope to see you again soon for your next appointment.

Warmly,

The team at Serene Hair & Beauty

Hi lights cut and blowdry

Linda Stanford
5th Apr 2024
Team Member: Pauline
4.0
Appointment verified by SaloniQ Software

Superb cut and colour. A little disappointed that my hair was only washed once after having a colour and this was done rather quickly. 🥲

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Response from Serene Hair & Beauty

Hi Linda,

Thank you so much for taking the time to leave a review. We are glad to hear that you are happy with your cut and colour. We apologize for any disappointment regarding the hair wash after the colouring process. Our team always tries their best to ensure a thorough wash and cleanse, but we will definitely make a note of your feedback and make improvements going forward.
We appreciate your support and we hope to see you again soon at Serene Hair & Beauty.

Best wishes,
The Serene Hair & Beauty team

Trim

Jan Suckling
4th Apr 2024
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

After seeking advice on what way to go with my thick hair, Pauline gave me her expert opinion and cut, greatly improving my style. Sometimes, you think you know what you want, but it is best to be guided in my view.

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Response from Serene Hair & Beauty

Hi Jan!

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a positive experience with us and that Pauline was able to give you the expert guidance that you needed. We truly believe that our team's knowledge and expertise in hair can help our clients achieve their desired look.

We are so glad that you are happy with your new style and we hope that it continues to bring you joy. We appreciate your trust in us and we look forward to seeing you again soon.

Wishing you all the best from the team at Serene Hair & Beauty.

Just brilliant

Ginny Dephlesis (Thomson)
29th Mar 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Once again a wonderful experience with this Jackie P and Ruby, this is the best kept secret in Thanet

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Response from Serene Hair & Beauty

Hi Ginny! Thank you so much for your lovely review and for choosing our salon. We're thrilled to hear that you had a wonderful experience with Jackie and Ruby. It's always great to hear such positive feedback from our clients. We strive to be the best kept secret in Thanet and we're so glad that we could provide you with a relaxing and enjoyable visit. We can't wait to see you again soon! Take care, Team at Serene Hair & Beauty

Styling

Lusia Antoniou
20th Mar 2024
Team Member: Jacqui
4.0
Appointment verified by SaloniQ Software

Jacqui was very welcoming and knowledgeable. Did what I asked for. Excellent stylist. Maybe put a price list up for additional costs allowing client to see before accepting.

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Response from Serene Hair & Beauty

Hi Lusia Antoniou,

Thank you so much for taking the time to share your feedback on your recent visit to our salon. We're thrilled to hear that Jacqui provided excellent service and met your expectations with your request. We will definitely take your suggestion into consideration about displaying additional costs on a price list for our clients to view before accepting.

We appreciate your kind words and thank you for choosing our salon. We value your patronage and look forward to seeing you again soon.

Warm regards,
The team at Serene Hair & Beauty

Mrs

Elaine Bell
19th Mar 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Really enjoyed my first haircut here .The hairdresser listened to my requests and was friendly and professional

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Response from Serene Hair & Beauty

Dear Elaine,

Thank you so much for taking the time to leave us a lovely review! We're thrilled to hear that you enjoyed your first haircut with us.

Our team takes pride in listening to our clients' requests and creating a friendly, professional environment for all. We're glad to hear that you experienced this first-hand.

We truly appreciate your support and hope to see you again soon. Thank you for choosing us for your hair and beauty needs.

Best,
The Serene Hair & Beauty team

Happy hair

Pamela Irene Butler
18th Mar 2024
Team Member: Pauline
5.0

Lovely, professional, prompt service in a happy atmosphere-and in the heart of Broadstairs.

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Response from Serene Hair & Beauty

Dear Pamela Irene Butler,

Thank you so much for your kind review! We are thrilled to hear that you had a lovely experience at our salon. Our team takes great pride in providing professional and prompt services in a happy atmosphere for our clients, and we are glad to know that you felt the same.

We are also grateful to hear that our location in the heart of Broadstairs was convenient for you. Your satisfaction is very important to us, and we are grateful for your support.

Thank you for choosing our salon, and we look forward to seeing you again soon!

Best Regards,

The Team at Serene Hair & Beauty

Colour and cut

Elaine Blackmore
15th Mar 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Great cut and colour - perfect in every way .
Lovely experience

Would highly recommend

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Response from Serene Hair & Beauty

Dear Elaine,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you had a great cut and colour at our salon. It's wonderful to know that your experience with us was perfect in every way.

We truly appreciate your recommendation and we're grateful for your kind words. It's our goal to provide exceptional services and we're glad that we could meet your expectations.

Thank you for choosing our salon and we hope to welcome you back soon for another lovely experience.

Best regards,

The team at Serene Hair & Beauty

Great experience

Dee Tarry
7th Mar 2024
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

I had a wonderful manicure and Pedicure today, Megan is very professional and friendly.
Have booked for next month.

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Response from Serene Hair & Beauty

Dear Dee Tarry,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience with our team member Megan during your manicure and pedicure session. We take pride in providing professional and friendly services to all our clients.

We truly appreciate your continued support and we are looking forward to seeing you again next month. Don't hesitate to reach out if you have any questions or concerns. Our team at Serene Hair & Beauty is always happy to assist.

Warmly,
The Serene Hair & Beauty team