Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Our work

Reviews

4.92
841 verified reviews
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Filter by rating

Great hairdressers

Nicola Smith
10th May 2024
Stylist: Ruby
5.0
Appointment verified by SaloniQ Software

Great hairdressers, would highly recommend.

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Response from Serene Hair & Beauty

Hi Nicola, thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience at our salon and that you would highly recommend us. We take pride in providing exceptional hairdressing services and it's always wonderful to receive positive feedback from our clients. If there is ever anything else we can do to ensure your satisfaction, please don't hesitate to reach out. Thank you again for your kind words. See you at your next visit! Best, The team at Serene Hair & Beauty.

Foils, roots, cut/blow dry

Judy Farmer
9th May 2024
Stylist: Pauline
5.0
Appointment verified by SaloniQ Software

Very Satisfied

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Response from Serene Hair & Beauty

Hi Judy, thank you so much for your kind review! We are thrilled to hear that you had a great experience at our salon. Our team at Serene Hair & Beauty works hard to ensure all our clients leave feeling satisfied, so it's always a pleasure to receive positive feedback. We value your support and are grateful to have you as a satisfied customer. Thanks again for your wonderful review, and we hope to see you again soon! Take care. Sincerely, the team at Serene Hair & Beauty.

Salon experience

Hetty Perkins
4th May 2024
5.0

Always a pleasant experience.

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Response from Serene Hair & Beauty

Hi Hetty,

Thanks for taking the time to leave a review! We're glad to hear that your experience at our salon was pleasant. Your kind words mean a lot to us and we appreciate your feedback.

We strive to provide a relaxed and friendly atmosphere for all of our clients and it's great to know that you felt that during your visit. We hope to continue exceeding your expectations in the future.

Thanks again for choosing us and for your lovely review!

Warmly,
The team at Serene Hair & Beauty

Facial and luxury blow dry

Diane Brana
2nd May 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Wonderful and relaxing facial as always. My hair looks beautiful too! Thanks Megan ๐Ÿ˜Š x

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Response from Serene Hair & Beauty

Hi Diane,

Thank you so much for your kind review! We are thrilled to hear that you had a wonderful and relaxing facial with us. We're glad to know that Megan did a fantastic job on your hair as well and that you left feeling beautiful.

We always strive to provide our clients with the best and most relaxing experience possible, so we're glad to hear that you enjoyed your visit to our salon. We appreciate your continued support and can't wait to see you again soon.

Wishing you a great day ahead!

Best regards,
The team at Serene Hair & Beauty

Perfect

Nev Croft
30th Apr 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

I was quite nervous about going to a salon but as soon as I walked in the door I felt at ease. It was quiet and calm and Jacqui was so good, giving me different advice and cut my hair just the way I wanted. I will definitely be going back again. Thank you Jacqui for your expert advice and friendly conversation you made me feel at ease straight away.

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Response from Serene Hair & Beauty

Dear Nev Croft,

Thank you for taking the time to leave such a kind review about your recent visit to our salon. We are thrilled to hear that you felt comfortable and at ease as soon as you walked through our doors. Our team strives to create a tranquil and welcoming environment for all of our clients.

We are delighted that Jacqui provided you with expert advice and gave you the perfect haircut. We are so happy to hear that you will be returning to our salon and we look forward to seeing you again soon.

Thank you for choosing our salon and for your kind words. It was our pleasure to have you as our guest.

Best wishes,

The Serene Hair & Beauty team

Great job!!

Hayley U
23rd Apr 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Really lovely salon experience. Jacqui really listened to what I was after and did an amazing job!! Very helpful, clean, professional service and one very happy customer. Thanks a million for A**** colour today xxx

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Response from Serene Hair & Beauty

Hi Hayley,

Thank you so much for taking the time to leave us such a kind review! It was truly a pleasure having you at our salon and we're thrilled to hear Jacqui was able to give you the results you wanted. We strive to provide a clean and professional service and we're glad you noticed.

We hope to have the opportunity to pamper you again in the future.

Warm regards,
The team at Serene Hair & Beauty

Another great visit to the Salon

Kay Birkett
19th Apr 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Always pleased with my visits to this salon great colour and cut the staff are lovely always a great experience

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Response from Serene Hair & Beauty

Hi Kay,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you're always pleased with your visits to our salon. Our team takes great pride in providing top-notch services to our clients.

We're glad to know that you're happy with both the colour and cut you receive from us. It's always our goal to give our clients a great experience, and we're happy to hear that we've succeeded with you.

Thank you for your kind words about our staff. We truly have an amazing team of talented and friendly individuals.

Looking forward to seeing you again soon!

The team at Serene Hair & Beauty

Enjoyable experience.

Kay Downie
18th Apr 2024
Stylist: JACQUi
5.0
Appointment verified by SaloniQ Software

I really enjoyed my visit today. It was my first visit to a salon in over twenty years. I was pretty desperate. My hair was in terrible condition. Jacqui immediately filled me with confidence. She was so knowledgeable and she has excellent people skills. I am not always in Broadstairs but when I am I will certainly return.

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Response from Serene Hair & Beauty

Hi Kay, thank you so much for your lovely review! We are glad to hear that you enjoyed your visit to our salon and that Jacqui was able to help improve the condition of your hair. We pride ourselves on having knowledgeable and friendly staff, and we are happy that this was reflected in your experience. It means a lot to us that you would consider returning to our salon in the future, even if you are not always in Broadstairs. We look forward to welcoming you back anytime! Best wishes, The team at Serene Hair & Beauty.

Wash and cut

Janet Packham
17th Apr 2024
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

Very pleased with haircut- just how I wanted it

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Response from Serene Hair & Beauty

Hi Janet,

We're thrilled to hear that you were pleased with your haircut and that it turned out exactly how you wanted it. Our team at Serene Hair & Beauty always strives to meet our clients' expectations and we're glad that we were able to fulfill yours.

Thank you for taking the time to share your positive experience with us. We hope to see you again soon for your next appointment.

Warmly,

The team at Serene Hair & Beauty

Hi lights cut and blowdry

Linda Stanford
5th Apr 2024
Stylist: Pauline
4.0
Appointment verified by SaloniQ Software

Superb cut and colour. A little disappointed that my hair was only washed once after having a colour and this was done rather quickly. ๐Ÿฅฒ

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Response from Serene Hair & Beauty

Hi Linda,

Thank you so much for taking the time to leave a review. We are glad to hear that you are happy with your cut and colour. We apologize for any disappointment regarding the hair wash after the colouring process. Our team always tries their best to ensure a thorough wash and cleanse, but we will definitely make a note of your feedback and make improvements going forward.
We appreciate your support and we hope to see you again soon at Serene Hair & Beauty.

Best wishes,
The Serene Hair & Beauty team

Trim

Jan Suckling
4th Apr 2024
Stylist: Pauline
5.0
Appointment verified by SaloniQ Software

After seeking advice on what way to go with my thick hair, Pauline gave me her expert opinion and cut, greatly improving my style. Sometimes, you think you know what you want, but it is best to be guided in my view.

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Response from Serene Hair & Beauty

Hi Jan!

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a positive experience with us and that Pauline was able to give you the expert guidance that you needed. We truly believe that our team's knowledge and expertise in hair can help our clients achieve their desired look.

We are so glad that you are happy with your new style and we hope that it continues to bring you joy. We appreciate your trust in us and we look forward to seeing you again soon.

Wishing you all the best from the team at Serene Hair & Beauty.

Just brilliant

Ginny Dephlesis (Thomson)
29th Mar 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Once again a wonderful experience with this Jackie P and Ruby, this is the best kept secret in Thanet

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Response from Serene Hair & Beauty

Hi Ginny! Thank you so much for your lovely review and for choosing our salon. We're thrilled to hear that you had a wonderful experience with Jackie and Ruby. It's always great to hear such positive feedback from our clients. We strive to be the best kept secret in Thanet and we're so glad that we could provide you with a relaxing and enjoyable visit. We can't wait to see you again soon! Take care, Team at Serene Hair & Beauty

Styling

Lusia Antoniou
20th Mar 2024
Stylist: Jacqui
4.0
Appointment verified by SaloniQ Software

Jacqui was very welcoming and knowledgeable. Did what I asked for. Excellent stylist. Maybe put a price list up for additional costs allowing client to see before accepting.

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Response from Serene Hair & Beauty

Hi Lusia Antoniou,

Thank you so much for taking the time to share your feedback on your recent visit to our salon. We're thrilled to hear that Jacqui provided excellent service and met your expectations with your request. We will definitely take your suggestion into consideration about displaying additional costs on a price list for our clients to view before accepting.

We appreciate your kind words and thank you for choosing our salon. We value your patronage and look forward to seeing you again soon.

Warm regards,
The team at Serene Hair & Beauty

Mrs

Elaine Bell
19th Mar 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Really enjoyed my first haircut here .The hairdresser listened to my requests and was friendly and professional

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Response from Serene Hair & Beauty

Dear Elaine,

Thank you so much for taking the time to leave us a lovely review! We're thrilled to hear that you enjoyed your first haircut with us.

Our team takes pride in listening to our clients' requests and creating a friendly, professional environment for all. We're glad to hear that you experienced this first-hand.

We truly appreciate your support and hope to see you again soon. Thank you for choosing us for your hair and beauty needs.

Best,
The Serene Hair & Beauty team

Happy hair

Pamela Irene Butler
18th Mar 2024
Stylist: Pauline
5.0

Lovely, professional, prompt service in a happy atmosphere-and in the heart of Broadstairs.

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Response from Serene Hair & Beauty

Dear Pamela Irene Butler,

Thank you so much for your kind review! We are thrilled to hear that you had a lovely experience at our salon. Our team takes great pride in providing professional and prompt services in a happy atmosphere for our clients, and we are glad to know that you felt the same.

We are also grateful to hear that our location in the heart of Broadstairs was convenient for you. Your satisfaction is very important to us, and we are grateful for your support.

Thank you for choosing our salon, and we look forward to seeing you again soon!

Best Regards,

The Team at Serene Hair & Beauty

Colour and cut

Elaine Blackmore
15th Mar 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Great cut and colour - perfect in every way .
Lovely experience

Would highly recommend

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Response from Serene Hair & Beauty

Dear Elaine,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you had a great cut and colour at our salon. It's wonderful to know that your experience with us was perfect in every way.

We truly appreciate your recommendation and we're grateful for your kind words. It's our goal to provide exceptional services and we're glad that we could meet your expectations.

Thank you for choosing our salon and we hope to welcome you back soon for another lovely experience.

Best regards,

The team at Serene Hair & Beauty

Great experience

Dee Tarry
7th Mar 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

I had a wonderful manicure and Pedicure today, Megan is very professional and friendly.
Have booked for next month.

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Response from Serene Hair & Beauty

Dear Dee Tarry,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a wonderful experience with our team member Megan during your manicure and pedicure session. We take pride in providing professional and friendly services to all our clients.

We truly appreciate your continued support and we are looking forward to seeing you again next month. Don't hesitate to reach out if you have any questions or concerns. Our team at Serene Hair & Beauty is always happy to assist.

Warmly,
The Serene Hair & Beauty team

Mrs

Jill Maunton
7th Mar 2024
Stylist: Pauline
5.0
Appointment verified by SaloniQ Software

Always very happy with how Pauline does my hair! She is always very professional and ensured I have a good experience!

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Response from Serene Hair & Beauty

Hi Jill,

On behalf of our team at Serene Hair & Beauty, thank you for taking the time to leave us such a positive review! We're thrilled to hear that you are always happy with the service provided by Pauline. She is a valued member of our team and we will make sure to pass on your kind words to her.

We pride ourselves on providing a professional and enjoyable experience for all our clients, so it's great to know that we have succeeded in doing so for you. We look forward to seeing you again soon at our salon.

Take care,

The team at Serene Hair & Beauty

Hair colour and cut

Jenny Martin
6th Mar 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Always so pleased to help, and so cheerful ๐Ÿ˜€ Great haircut ๐Ÿ‘

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Response from Serene Hair & Beauty

Hi Jenny! Thank you for leaving us such a lovely review. We are happy to hear that you had a great experience with us and that you love your new haircut. We aim to provide our clients with the best service and a cheerful atmosphere, so we are delighted to know that we achieved that during your visit. We truly appreciate your kind words and hope to see you again soon at our salon. Have a lovely day! From the team at Serene Hair & Beauty.

Keratin treatment

Jackie Hickman
6th Mar 2024
Stylist: JACQUi
5.0
Appointment verified by SaloniQ Software

Fab experience love my hair
Jacqui is a lovely stylist

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Response from Serene Hair & Beauty

Dear Jackie Hickman,

Thank you so much for taking the time to write us a lovely review! We are delighted to hear that you had a fab experience at our salon and that you are happy with your new hair. We strive to provide the best service to our clients, so it means a lot to us that you had a positive experience with our stylist.

We hope you continue to love your hair and we look forward to seeing you again soon.
Thank you again for choosing our salon.
Warmly,
The team at Serene Hair & Beauty

Not a great cut or experience

Natalie
4th Mar 2024
2.0

I had 3 good cuts before. This one was not great. My hair is chopped unevenly and the back looks like a V has been cut into it. Not quite what I asked for. I also asked for a wet cut, but mid-cut she told me she has to turn it into a cut and blow-dry to do a better finish at the end. I felt as if I could not decline, it seemed rude, however the result of the more expensive cut was disappointing.

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Response from Serene Hair & Beauty

Hi Natalie,

We are sorry to hear about your recent experience at our salon. We strive to provide all our clients with exceptional cuts and services, and we apologize if your visit did not meet your expectations.

We take all feedback seriously, and we will definitely address your concerns with our team to ensure that this does not happen again in the future. We want our clients to leave feeling completely satisfied with their hair.

We would love the opportunity to make things right i will contact you know to arrange for you to come back so we can put this right for you .i have messaged you Iโ€™m just waiting for you to reply .
Thank you for bringing this to our attention, and we appreciate your honest feedback!

Best regards,

The team at Serene Hair & Beauty

Pleased with my colour and cut

Barbie Bevon
29th Feb 2024
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

Delighted with my cut and colour. Discussed this with Clare and decided to try a different colour which I am so pleased with.

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Response from Serene Hair & Beauty

Hi Barbie,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are delighted with your recent cut and colour at our salon.

It's great to hear that you had a chance to discuss your hair goals with Clare and that you both decided to try a different colour. We are so happy that you are pleased with the results.

We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Serene Hair & Beauty for your hair needs.

Best regards,
The team at Serene Hair & Beauty

Love my new hair style

Gemma Greenstreet
27th Feb 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Lovely hair salon
Great atmosphere . Always nervous before having hair done but today felt at ease and so happy with results! Recommend hair dressers. Thankyou shall be back !!

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Response from Serene Hair & Beauty

Hi Gemma,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you enjoyed our lovely atmosphere and that you felt at ease during your visit. We understand how nerve-wracking it can be to try a new salon, so we always strive to make our clients feel comfortable.

We are also so glad that you were pleased with your results. Our team takes pride in providing top-notch service and we are thrilled to know that we met your expectations. Thank you for recommending us and we can't wait to see you again soon!

Best wishes from the team at Serene Hair & Beauty

Review of visit on 27th Feb 2024

Stewart Mars
27th Feb 2024
Stylist: Pauline
5.0
Appointment verified by SaloniQ Software

As always Pauline did a fantastic job with my hair. She is a first class hairdresser

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Response from Serene Hair & Beauty

Hi Stewart Mars,

Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you had a fantastic experience with Pauline. We pride ourselves on having first class hairdressers like her on our team. Your kind words mean a lot to us and we will be sure to pass them along to Pauline.

We hope to see you again soon at Serene Hair & Beauty!

Sincerely,
The team at Serene Hair & Beauty

Cut & blow dry

Jill Rimmington (Roden)
23rd Feb 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Great hair cut as always

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Response from Serene Hair & Beauty

Hi Jill,

Thank you for your wonderful review! We're thrilled to know that you had another great experience at our salon. We strive to consistently deliver top-notch haircuts to our valued customers like yourself.

We're honored to have you as one of our loyal customers and we look forward to seeing you again soon.

Best regards,
The team at Serene Hair & Beauty

Fabulous

Julie Pilcher
23rd Feb 2024
5.0

Always a lovely visit. A wonderful cut in a friendly atmosphere. Already booked next appointment xx

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Response from Serene Hair & Beauty

Hi Julie, thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you enjoyed your recent visit to our salon and that you were happy with the atmosphere and your cut. We strive to create a friendly and welcoming environment for all of our clients, and we are glad that this came across during your visit.

It's fantastic to hear that you have already booked your next appointment with us. We look forward to seeing you again soon! Thank you again for your kind words and for choosing us for your hair and beauty needs.

Best regards,
The team at Serene Hair & Beauty

Mrs

Shashi Gunerathe
20th Feb 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

I had a wonderful hair done by Megan and Ruby . They are absolutely lovely and friendly people. Megan has done a perfect brown highlights on my black hair. (Long) I was searching for new salon because I do love my hair so much ..I'm glad I found this salon.Also the expected final result is amazing. Prices are also reasonable.Salon atmosphere is nice and clean. I highly reccommend this place to anybody has hair goals. ๐Ÿ‘๐Ÿ‘

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Response from Serene Hair & Beauty

Hello Shashi,

Thank you so much for taking the time to leave us such a lovely review. Megan and Ruby are amazing at what they do and we are thrilled to hear that you had a wonderful experience with them. We are glad that you found us and that Megan was able to achieve your hair goals with the perfect brown highlights on your black hair.

At our salon, we strive to provide a comfortable and clean atmosphere for all of our clients. We are also happy to hear that our prices were reasonable for you. Thank you for recommending us to others and we hope to see you again soon!

Best,
The team at Serene Hair & Beauty

Trim and root colour.with highlights

Jan Suckling
16th Feb 2024
Stylist: Pauline
5.0
Appointment verified by SaloniQ Software

Pauline is a superb cutter and always does exactly as I ask.

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Response from Serene Hair & Beauty

Hi Jan Suckling,

Thank you so much for taking the time to leave us this lovely review! We are so happy to hear that Pauline did a great job and met your expectations. We'll make sure to pass on your positive feedback to her.

Our team at Serene Hair & Beauty strives to provide exceptional service to all our clients, and we're glad to know that we succeeded with you. We truly appreciate your support and hope to see you again soon.

Warmly,
The Serene Hair & Beauty Team

Extensions

Natasha Calia
14th Feb 2024
Stylist: Clare
4.5
Appointment verified by SaloniQ Software

Clare did a wonderful job on hair extensions and Megan gave a perfect consultation, support and advice.

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Response from Serene Hair & Beauty

Hi Natasha,

Thank you so much for leaving us such a kind review! We're thrilled to hear that you had a great experience with our team. Clare and Megan are both truly talented stylists and we're glad that they were able to provide you with quality service and advice.

We hope you're loving your new hair extensions and that Megan's consultation was helpful in finding the perfect look for you. We're grateful for your support and we can't wait to see you back at our salon!

Take care,
The team at Serene Hair & Beauty

Great service

Nicola Smith
26th Jan 2024
Stylist: Ruby
5.0
Appointment verified by SaloniQ Software

Love my hair, great service. Would highly recommend. Thank you.

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Response from Serene Hair & Beauty

Hi Nicola! Thank you for your kind words and for taking the time to leave us a review. We're happy to hear that you had a great experience at our salon and that you're happy with your hair. We strive to provide exceptional service to all our clients and it's wonderful to know that we met your expectations. Thank you for recommending us, it means a lot to us. We hope to see you again soon for your next hair appointment. Have a lovely day!
The team at Serene Hair & Beauty

Lovely re-style

Sharon Frost
25th Jan 2024
Stylist: JACQUi
5.0

Very professional stylist Jacqui gave me a consultation before re-styling my hair & showed me a picture of what would suit me It was cut to give me more texture with my fine hair & I was very happy with the outcome

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Response from Serene Hair & Beauty

Hi Sharon,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a positive experience with our stylist Jacqui. We always strive to provide professional and personalized consultations to our clients.

We are glad that Jacqui was able to give you a clear vision of the potential outcome and that you were happy with the result. Our team takes great pride in creating haircuts that enhance the natural texture and volume of our clients' hair.

Thank you again for your kind words. We hope to see you again soon at our salon.

Best,
The team at Serene Hair & Beauty.

Hair colour

Georgina belford
19th Jan 2024
Stylist: Jacqui
5.0

I was feeling very low and Jacqui p did my hair lovely can't thank her enough and the staff are all lovely and enjoy my visit every time

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Response from Serene Hair & Beauty

Hi Georgina,

Thank you for taking the time to leave such a kind review. We are so glad that Jacqui was able to help lift your spirits and create a lovely hairstyle for you. Our team strives to provide exceptional service to all of our clients, and we are happy to hear that you enjoy your visits with us every time. We look forward to seeing you again soon.

Best,
The Team at Serene Hair & Beauty

Brilliant service

Jayne Narraway
18th Jan 2024
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Absolutely brilliant canโ€™t praise enough, love my new colour thanks Megan

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Response from Serene Hair & Beauty

Hi Jayne, thank you so much for your lovely review! We are thrilled to hear that you are happy with your new hair color, and we will make sure to pass your kind words along to Megan. Our team loves nothing more than making our clients feel pampered and satisfied. We hope to see you back at our salon soon for another great experience. Have a wonderful day! Cheers, the team at Serene Hair & Beauty.

Hair colour and cut

Yvonne Blucher
18th Jan 2024
Stylist: Pauline
5.0
Appointment verified by SaloniQ Software

I arrived for my appointment, to be told it was booked in for next week, was disappointed as had plans for the weekend. Pauline was so accommodating, squeezed me in, said I would have a bit of a wait after my colour for my cut, then during my colour I was offered a hair mask free as had time . All staff were so friendly and worked as a great team. The tea also was lovely, served in an individual tea pot๐Ÿ˜Š . A very happy customer indeed. Thank you

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Response from Serene Hair & Beauty

Dear Yvonne,

Thank you so much for taking the time to leave a review of your recent experience at our salon. We are glad to hear that you had a pleasant and accommodating visit with us.

We apologize for the mix-up with your appointment, but we are happy that Pauline was able to fit you in and make sure you were taken care of. We pride ourselves on our team's friendliness and teamwork, and we are delighted that it was reflected in your visit.

We are also happy to hear that you enjoyed our complimentary hair mask and tea. We strive to make sure our clients have a relaxing and enjoyable experience with us.

We appreciate your support and hope to see you again soon.

Warm regards,
The team at Serene Hair & Beauty

New look for 2024

Wendy Fairweather
17th Jan 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

My first visit to this Salon and I'm delighted!
A warm and friendly welcome followed by an extensive and personal consultation. I felt confident and comfortable with the advice given which has resulted in a complete change to my hair style which I absolutely love.
I will look forward to my next visit and would highly recommend this Salon.

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Response from Serene Hair & Beauty

Hi Wendy,

We are thrilled to hear that you had a great experience during your first visit to our salon. Our team at Serene Hair & Beauty aims to create a warm and welcoming atmosphere for all our customers. We are glad that you felt comfortable with our extensive and personal consultation, and that it resulted in a hairstyle that you absolutely love. We appreciate you recommending our salon and we can't wait to see you again for your next visit!

Thank you for choosing Serene Hair & Beauty for your hair needs.

Warmly,
The team at Serene Hair & Beauty

Great service

Nicola Smith
12th Jan 2024
Stylist: Ruby
5.0
Appointment verified by SaloniQ Software

Great experience I would highly recommend.

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Response from Serene Hair & Beauty

Hi Nicola,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and we truly appreciate your recommendation.

Our team takes pride in providing top-notch service and creating a serene environment for our clients. It means a lot to us that you enjoyed your visit.

We hope to have the pleasure of seeing you again and providing you with more great experiences in the future!

Warmly,

The Team at Serene Hair & Beauty

Marvellous Megan

Steph Crowley
10th Jan 2024
Stylist: Megan
4.5

Lovely cut and blow dry by the lovely Megan. Had lots of lovely comments after leaving the salon

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Response from Serene Hair & Beauty

Hi Steph Crowley,

Thank you for taking the time to leave us a review! We're delighted to hear that you had a lovely cut and blow dry from Megan. We take pride in providing excellent services to all of our clients and it seems like you were very happy with your experience.

It's always great to receive compliments after a visit to the salon, we're glad you received lots of lovely comments! We'll be sure to pass along your kind words to Megan.

We look forward to seeing you again soon and providing you with another wonderful experience. Thank you for choosing our salon for your beauty needs.

Best,
The team at Serene Hair & Beauty

Cut and blow dry

Diane Turrall
10th Jan 2024
Stylist: Megan
4.5
Appointment verified by SaloniQ Software

Excellent

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Response from Serene Hair & Beauty

Dear Diane,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience at our salon, and we really appreciate your kind words. Your satisfaction is our top priority, and it makes us so happy to know that we have met your expectations.

We are constantly striving to provide our clients with the best service and we are grateful for your recognition. It was a pleasure to have you at our salon, and we hope to see you again soon.

Thank you again for choosing our salon and for your lovely review. We truly appreciate your support and look forward to pampering you again in the future!

Take care,
The team at Serene Hair & Beauty

Lovely salon

Christine Webzell
6th Jan 2024
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui was very friendly and helpful in discussing my hair. Many tips for me to manage my hair at home. Unrushed and a very pleasant experience.

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Response from Serene Hair & Beauty

Hi Christine Webzell,

Thank you for taking the time to leave us a review. We are very pleased to hear that Jacqui provided you with a friendly and helpful consultation for your hair. We always strive to ensure our clients feel comfortable and well-informed during their visit.

We are happy that you found Jacqui's tips useful for managing your hair at home. Our goal is to provide our clients with not only great hair services, but also helpful advice for maintaining their hair between visits.

Thank you for choosing us for your hair needs, and we hope to welcome you back soon for another relaxing and pleasant experience.

Best wishes from the team at Serene Hair & Beauty.

Blowdry

Marion Evans
23rd Dec 2023
Stylist: Ruby
5.0
Appointment verified by SaloniQ Software

Loved my hair, Ruby is so good, happy friendly and polite.

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Response from Serene Hair & Beauty

Hi Marion,
Thank you so much for your kind words. We're over the moon to hear that our stylist, Ruby, could make you so happy. We're thrilled that you love your hair and that you found Ruby to be so friendly and polite. We're always striving to make everyone's experience at our salon as pleasant and enjoyable as possible.

We really appreciate your positive feedback and it's great to know that you had a good experience at our salon.

Thank you again for taking the time to review us.

Best wishes,
The team at Serene Hair & Beauty

Full head highlights and cut

Loz Elliot
20th Dec 2023
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

I had a full head of highlights & cut by Jacqui P,
Lovely lady. Talked me through what she was doing before going ahead.
She has done an amazing job.

I absolutely love it, feel like a different person. She said what products to use after also and if I want to come back to have just a toner put on, I can. Highly recommended Jacqui P to anyone.
Thank you to all the girls at serene & also Lauren who booked me in and for the coffee & hair wash.
10/10 all round

Merry Christmas Girls

Thank you!!

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Response from Serene Hair & Beauty

Dear Loz,

We are delighted to hear you had such a great experience at Serene Hair & Beauty. Special thanks for Jacqui P. for taking the time to go through the steps she was going to undertake. We're thrilled to hear that you love the results and we appreciate your kind words about the rest of the team.

We hope you had an enjoyable experience with us. It's always our pleasure to make sure each client's needs are met. Thank you for taking the time to share your feedback.

We send our best wishes to you during this festive season.

Warm regards,
Team at Serene Hair & Beauty

Full head highlights

Loz Elliot
20th Dec 2023
Stylist: Jacqui
5.0
Appointment verified by SaloniQ Software

I had a full head of highlights & cut by Jacqui P,
Lovely lady. Talked me through what she was doing before going ahead.
She has done an amazing job.

I absolutely love it, feel like a different person. She said what products to use after also and if I want to come back to have just a toner put on, I can. Highly recommended Jacqui P to anyone.
Thank you to all the girls at serene & also Lauren who booked me in and for the coffee & hair wash.
10/10 all round

Merry Christmas Girls

Thank you!!

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Response from Serene Hair & Beauty

Hi Loz,

Thank you for taking the time to write such a positive review on your experience with us at Serene Hair & Beauty. It's great to hear that you had such a lovely experience with Jacqui who went through the process with you and provided advice for afterwards.
Good hair days can help us feel like a different person and it's great you love your results!
We really appreciate your kind comments and the fact you recommended Jacqui to others. Thank you also for wishing us a Merry Christmas - we hope you had a great one!

If there's anything else we can do for you, please just let us know.

Thanks again!

From the team at Serene Hair & Beauty

Full works for xmas

Tracy
19th Dec 2023
Stylist: Megan
5.0

Excellent as always

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Response from Serene Hair & Beauty

Hi Tracy,
Thank you for the review, we are really pleased to hear that your visit with us was excellent. We always strive to provide the best service for our clients and it's great to know that you are happy with the results.

At Serene Hair & Beauty, we understand the importance of offering a top-notch service to ensure our clients feel relaxed and beautiful. We take great pride in providing excellent service, and your review means a lot to us.

We appreciate your support and hope you visit us at Serene Hair & Beauty again soon.

Many thanks,

The team at Serene Hair & Beauty

Excellent colour and blow dry

Melanie Newland
9th Dec 2023
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

I have very thick , frizzy difficult hair , Clare has been looking. After my hair for a few months and I am so pleased with the result every time thank you

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Response from Serene Hair & Beauty

Hi Melanie,
Thank you for your wonderful review! We at Serene Hair & Beauty are delighted that Clare was able to able to deliver an excellent service to you. We are especially thrilled that you are pleased with the result each time you come to the salon. We are proud of our team here and we will make sure to pass on your kind words.

We look forward to continuing to look after your hair for many years to come. We appreciate the trust you have put in us.

Warmest regards,
The team at Serene Hair & Beauty

Fabulous as usual

Linda Florides
1st Dec 2023
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

I went in for my 6 weekly colour touch up with Clare. She has magic hands! Best hair wash and head massage ever and the most amazing blow dry. Perfect service from beginning to end. If you havenโ€™t visited Serene before then I strongly recommend that you do.

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Response from Serene Hair & Beauty

Dear Linda,
Thank you for taking the time to leave such a lovely review about your experience here at Serene. We are so pleased to hear that Clareโ€™s magic hands did not disappoint and that you enjoyed absolutely everything about your visit with us. We aim to provide the best possible service from start to finish and Clare is the perfect example of this.
We appreciate your recommendation and send our sincere gratitude.
Kind Regards,
The Team at Serene Hair & Beauty.

Excellent Service

Elaine Harris
30th Nov 2023
Stylist: Pauline
5.0

She's terrific....as is the Salon

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Response from Serene Hair & Beauty

Thank you so much Elaine , have a lovely xmas x

Perfect experience

Clare church
28th Nov 2023
Stylist: Megan
5.0

A lovely relaxing visit . Today Meg knew exactly what I needed and Iโ€™m really pleased with the result !.
Also I had a wonderful hair wash and massage from Ruby . Thanks for a professional and an overall lovely experience

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Response from Serene Hair & Beauty

Dear Clare,

Thank you for your kind words about our team. We are delighted that Meg knew exactly what you needed and you were happy with the result. We also strive to make your visits relaxing, so we are very glad that Ruby's massage was wonderful.

It always means a lot to us when our customers take the time to share their positive experiences. We are grateful for your support.

We look forward to your next visit to Serene Hair & Beauty.

Kind regards,

The team at Serene Hair & Beauty.

Haircut

Sue Bateman
28th Nov 2023
Stylist: Megan
5.0
Appointment verified by SaloniQ Software

Megan has cut my hair for a while and knows what I like. She is always very friendly. Thank you.

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Response from Serene Hair & Beauty

Hi Sue,
Thank you for your kind review! We are so glad that you feel comfortable with Megan when she is styling your hair and that she knows what you like.
We appreciate your feedback and are pleased to hear that you had a positive experience at Serene Hair & Beauty.
We love hearing feedback from our customers so thank you for taking the time to leave us a review.

Warm regards,
The team at Serene Hair & Beauty

Cut and Blow Dry

Anonymous
26th Nov 2023
5.0

Booked in for cut and blow dry. All staff very friendly - had a lovely head massage when my hair was being washed. Pauline gave my hair a wonderful cut and I am so pleased with the result. Thank you so much.

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Response from Serene Hair & Beauty

Thank you for your kind words and positive feedback! We are glad that you enjoyed your experience at our salon, especially the head massage - our stylists are trained to make sure that customers like yourself feel relaxed and indulged. Pauline is delighted to hear that you are happy with the cut and we are so glad that you are pleased with the result. We value our customers and thank you for your visit. We look forward to seeing you again soon!

Kind regards,
Team at Serene Hair & Beauty

Lovely

Robyn
26th Nov 2023
5.0
Appointment verified by SaloniQ Software

Jackie was so lovely and did a great job on my hair. The salon was so beautifully decorated & gave all the Christmassy vibes ๐ŸŽ„

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Response from Serene Hair & Beauty

Hi Robyn,
Thank you for taking the time to leave a review. We're so pleased Jacqui was able to give you the Christmas vibes through the decorations in the salon, and to deliver a great job on your hair. Your kind words are truly appreciated and will be passed on to the team.
We look forward to a reunion with you soon.
Best wishes,
The Team at Serene Hair & Beauty