Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.
Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.
We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.
Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.
Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.
Monday
Closed
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
09:00 - 17:00
Sunday
Closed
Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.
Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.
We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.
Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.
Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.
797 reviews
I went in for my 6 weekly colour touch up with Clare. She has magic hands! Best hair wash and head massage ever and the most amazing blow dry. Perfect service from beginning to end. If you haven’t visited Serene before then I strongly recommend that you do.
Dear Linda,
Thank you for taking the time to leave such a lovely review about your experience here at Serene. We are so pleased to hear that Clare’s magic hands did not disappoint and that you enjoyed absolutely everything about your visit with us. We aim to provide the best possible service from start to finish and Clare is the perfect example of this.
We appreciate your recommendation and send our sincere gratitude.
Kind Regards,
The Team at Serene Hair & Beauty.
She's terrific....as is the Salon
Thank you so much Elaine , have a lovely xmas x
A lovely relaxing visit . Today Meg knew exactly what I needed and I’m really pleased with the result !.
Also I had a wonderful hair wash and massage from Ruby . Thanks for a professional and an overall lovely experience
Dear Clare,
Thank you for your kind words about our team. We are delighted that Meg knew exactly what you needed and you were happy with the result. We also strive to make your visits relaxing, so we are very glad that Ruby's massage was wonderful.
It always means a lot to us when our customers take the time to share their positive experiences. We are grateful for your support.
We look forward to your next visit to Serene Hair & Beauty.
Kind regards,
The team at Serene Hair & Beauty.
Megan has cut my hair for a while and knows what I like. She is always very friendly. Thank you.
Hi Sue,
Thank you for your kind review! We are so glad that you feel comfortable with Megan when she is styling your hair and that she knows what you like.
We appreciate your feedback and are pleased to hear that you had a positive experience at Serene Hair & Beauty.
We love hearing feedback from our customers so thank you for taking the time to leave us a review.
Warm regards,
The team at Serene Hair & Beauty
Booked in for cut and blow dry. All staff very friendly - had a lovely head massage when my hair was being washed. Pauline gave my hair a wonderful cut and I am so pleased with the result. Thank you so much.
Thank you for your kind words and positive feedback! We are glad that you enjoyed your experience at our salon, especially the head massage - our stylists are trained to make sure that customers like yourself feel relaxed and indulged. Pauline is delighted to hear that you are happy with the cut and we are so glad that you are pleased with the result. We value our customers and thank you for your visit. We look forward to seeing you again soon!
Kind regards,
Team at Serene Hair & Beauty
Jackie was so lovely and did a great job on my hair. The salon was so beautifully decorated & gave all the Christmassy vibes 🎄
Hi Robyn,
Thank you for taking the time to leave a review. We're so pleased Jacqui was able to give you the Christmas vibes through the decorations in the salon, and to deliver a great job on your hair. Your kind words are truly appreciated and will be passed on to the team.
We look forward to a reunion with you soon.
Best wishes,
The Team at Serene Hair & Beauty
Very nice welcome. Excellent stylist took time to really talk about what I wanted from my visit. Good coffee. Result certainly better than I had hoped. Confidence building. Overall a great experience and I will certainly book with Jacqui P again
Hi Harriett,
Thank you for your wonderful review of your recent stay at Serene Hair & Beauty! We pride ourselves on providing a warm and friendly welcome and it warms our hearts to hear you experienced just that.
We are delighted to hear that you were happy with our stylist Jacqui's thoughtful conversation and the coffee as well. We are also over the moon that you are feeling so much more confident after your visit and that you will continue to make appointments with us.
We hope to welcome you back soon.
Warm Regards,
The Team at Serene Hair & Beauty
Very nice welcome. Excellent stylist took time to really talk about what I wanted from my visit. Good coffee. Result certainly better than I had hoped. Confidence building. Overall a great experience and I will certainly book with Jacqui P again
Wonderful as always Relaxing facial and my hair looks beautiful
Thank you so much Diane .
Very friendly and efficient Nice to meet new salon on move into area
unfortunately I did not catch the young ladies name I think it was Clare but apologies if that’s wrong
Hi Jane,
Thank you for taking the time to review Serene Hair & Beauty. We are delighted that you enjoyed your experience with us, and the team here would like to thank you for joining us in our new area.
We appreciate your recognition of our team member, and we're sorry that we were unable to catch their name. In any instance, please do not hesitate to send our team any other queries or feedback you may have.
Once again, thank you for your kind comments - we look forward to seeing you again soon!
Warm regards,
Team at Serene Hair & Beauty
Best kept secret, these ladies work their magic to make feel fantastic
Thanks ladies for your support when I lost my step parents
Hi Ginny,
Thank you for your kind words about us! We're so glad you had a great experience and that we could provide some solace during a difficult time. We always strive to provide our customers with the highest level of service, so we truly appreciate your feedback.
We hope you'll come back to us soon and have a great day!
Warm regards,
The Team at Serene Hair & Beauty
Megan is very professional as always and a credit to your team
Thank you so much Mandy .
I am happy to have found my stylist Jacqui here. She's such a good hair dresser, great professional and genuinely nice person.
Hello Vladislava,
Thank you for taking the time to share your positive experience with us. It's always a pleasure when good professionals like Jacqui work together to make our customers happy. We are glad that you found her here and we look forward to seeing you again soon.
We'd like to take this opportunity to thank you for your support of our salon.
All the best,
The team at Serene Hair & Beauty
Always on time. Happy to see me. Great stylist. Great value for money. Lovely atmosphere . Lovely coffee! Thank you again!
Hi Zoe,
Thank you so much for your wonderful review of us! We really appreciate the time you took to share your experience.
We are delighted to hear that you were seen on time and enjoyed the experience with us. Our team works hard to ensure all customers feel comfortable and valued. We are so happy that you were happy with the service provided and the great value for money. It's always a pleasure to serve you!
We hope to see you again soon.
Thank you again for your support,
The team at Serene Hair & Beauty.
Great!
Thank you so much , we really appreciate your review .
Very welcoming, very honest and helpful. Had a lovely head massage as well, and the cut and blow dry was amazing. Thank you
Hi Yvonne,
Thank you so much for your kind words! We are delighted you had a great experience with us here at Serene Hair & Beauty. We pride ourselves on providing excellent services and hope that each visit is a positive one. We appreciate your support and hope to see you again soon.
Warm regards,
The Team at Serene Hair & Beauty
Ruby is an outstanding stylist …. I had a full head foils and it looks great
Thank you Ruby.
Serenes is a lovely professional salon x
Hi Adele,
Thank you for your kind words and we are delighted that you enjoyed your experience with us. Ruby will be thrilled to hear that you love your full head foils.
We strive to provide a professional and relaxing environment at Serene Hair & Beauty and it is rewarding to know that we have achieved that.
We appreciate your custom and thank you for taking the time to share your feedback.
From the team at Serene Hair & Beauty.
We love Megan and have been coming to Serene ever since my daughters were very little. I’m sorry to say that this will be our last visit, as for some reason, the price of a dry trim for a child (my daughter is 14) has jumped from £25 to £33. My daughter was barely in the seat for 10 minutes. I understand that the cost of products has risen, but no products were used on Betty’s hair, so I find an £8 price hike unjustifiable. Megan agreed for us to pay £25 today - I think this is fair as I was not informed before the haircut that prices had jumped up. Unfortunately we will be looking to go elsewhere for my daughters’ haircuts as I just cannot afford this large new price increase.
Dear Gemma,
Thank you for visiting us and for allowing Megan to take care of your daughters’ haircuts. We understand your concerns about the price increase for children’s haircuts and we are sorry that you feel this was not justified. We value your custom and we regret that you will be looking elsewhere from this point on. It was agreed for £25 to be charged today to make up for the lack of prior notice and we hope you felt that satisfactory. Our Child cuts prices go up to age 12 , we can offer you a different Stylist who is at a lower price tier as well as Meg is our Top Stylist
We hope you have a great day and thank you again for choosing us at Serene.
Best wishes,
The Team at Serene
I had a cut and blow-dry with Ruby and love the results, she took her time with the cut and listened to what I wanted. I'd definitely recommend Ruby to anyone looking for a new stylist.
Hi Diana,
We’re glad to hear that you had a great experience with Ruby at Serene Hair & Beauty! Our team works hard to deliver the highest quality service and hearing that you’re happy with the result is rewarding. We’ll be sure to share your kind words with Ruby and the team.
We’d love to see you again in the future if you're looking for a cut and blow-dry.
Thanks for taking the time to let us know your thoughts.
Best,
The team at Serene Hair & Beauty
Love coming to have my hair done and a good chat :) always so welcoming and peaceful!
Thank you so much Emma , we really appreciate your Review .
Brilliant as usual thanks hun
I like to thank Serena team of ladies for their love and support that they have given me (both my step parents passed over within 16 days of each other), and they went over and above their duty to make me feel better
Thank you so much Ginny and we are so sorry for your loss .
Brilliant as usual thanks hun
Thank you so much ?
My hair is great and the new hairstyles cut my hair I felt great after I left thanks to all the staff on today making my visit a good one and Megan for putting my colour on and the assistant who washed my hair great service
Thank you so much Georgina ,
Professional, highly skilled hair stylist with good attention to detail
Thank you for your Review .
To me Pauline is the best hair stylist you can get she does my hair just right a big thank you Pauline.
Thank You so much for your Review .
Megan is kind, courteous and fabulous in what she does.....
Thank you so much .
Claire is a good cutter and listened and advised l
Thank you Elizabeth we really appreciate your Review .
Megan is super efficient and professional and is a pleasure to be looked after by. I did the GK professional treatment for the third time and I have to say it is a life changer for us with the frizz problem! Thank you Megan
Thank you so much Emma , see you soon .
Lovely cut with Jacqui and great advice about how best to solve fine hair problems.
Thank you so much Linda for your Review we really appreciate it .
Hairstylist was very knowledgeable about what style would suit me as it has thinned and changed texture due to chemo. She gave me a bob and said I look like a head teacher. This made me smile as my daughter agreed it matched my attitude. I look like a different person and I feel great.
Ruby was thorough she gave a great consultation…. Her cutting and finishing skills are fabulous…. She put a lovely loose curl in and I’ve had so many compliments …. Thank you Ruby x
Thank you Adele x
First time at salon. Jacqui P spent time to understand my requests on the cut. Very professional and experienced hairdresser. Will return
Thank you so much Margaret we really appreciate it
Megan has been my hairdresser for many years and I am always happy with the result. I would always recommend this salon to my friends.
Thank you so much Jill we really appreciate your Review .
Felt very weclome and confidence in my stylist
Thank you Rosemary lovely to have met you , see you soon
Felt very weclome and confidence in my stylist
Thank you Rosemary lovely to have met you , see you soon
Very pleased to be able to maintain my hair care & style
Thank you Rosemary .
As usual Clare worked her magic…. Colour touch up, cut and the most amazing blow dry. Highly recommend
Thank you so much Linda , always lovely to see you .
So happy with my cut and colour
Thank you so much
Thank you so much Dawn we really appreciate your Review .
Excellent
Thank you Jan .
Amazing job
Thank you Fraya
Megan was very helpful and professional and gave great advice. She demonstrated expert technique when colouring and cutting my hair and I am very happy with the outcome. Thank you!
Thank you so much Aimee .
Jacqui’s first day! Great stylist. Very happy chatty well qualified lady. Lovely atmosphere. Lovely staff. Thank you! Total restyle and I love it!
Thank you so much Zoe we really Appreciate your Review .
Jacqui was so professional and understanding.
I am very shy and I was made to feel very welcomed and well cared for.
She is honest and will give you the best advice for your hair.
Thank you so much Emily for your lovely Review we really appreciate it .
I am an elderly lady with unruly hair. Clare knocked into shape with an excellent wet and stylish cut. Exactly what I wanted.
Thank you so much Adele for your lovely review we really appreciate it ,
Pauline was very professional, she did an amazing job of my hair. The salon was very relaxing and lived up to it's name, I would highly recommend!
Thank You so much Naomi we really Appreciate your Review ,
They managed to fit me in at such short notice & done a fabulous job!
Thank you faye we really appreciate your Review .
First time at Serene. My appointment started on time, which is rare at other salons. The service was exactly what I wanted and Megan was great.
Thank you so much ,
As always they professional and kind
Thank you so much Ginny
couldn't have asked for better.
Thank you so much Diane it was lovely to meet you .
I’m so sorry I forgot ladies name but I know she’s the only beautician there, fabulous service lovely lady didn’t feel rushed will definately come back
Thank you so much Cheryl , we hope to see you soon .
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