Serene Hair & Beauty

88 High St, Broadstairs, Kent, CT10 1JJ

About us

Serene Hair & Beauty provides a truly relaxing environment, dedicated to delivering the highest customer service.

Situated in the heart of Broadstairs High St our highly trained creative stylists and beauty technicians offer a full range of hair and beauty services.

We endeavour to treat each client as an individual and our hairdressing is all about creating a total look that is personalised to perfection.

Serene is bursting with creative energy and we love the harmonious vibe that is at the heart of every experience when you visit our salon. Our team of experts are highly skilled in transforming ordinary into extraordinary, making you look and feel amazing.

Serene's beauty technicians are trained to be tuned-in to what you need and love nothing more than ensuring you receive the very best and leave feeling relaxed and refreshed.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair
Nails
Beauty
Face

Our work

Reviews

4.92
954 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Lovely Broadstairs salon

Caroline Spearpoint
3rd May 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Been 3 times so far, and every time I’ve loved my hair and the experience of visiting the salon. Used to have my hair done at home but this feels like such a treat I’ll keep going back. Very friendly, welcoming service.

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Response from Serene Hair & Beauty

Thank you so much Caroline , we really appreciate your review ,

Satisfied customer

Dave Short
1st May 2021
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Pauline's a complete professional and courteous hairdresser and also a very nice person! She's been cutting my hair for a long time now and have nothing but praise for her and indeed the whole business itself is run with very friendly staff and would recommend it to anyone who wants special treatment!

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Response from Serene Hair & Beauty

Thank you so much Dave .

A great cut

Sue Bailey
1st May 2021
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Really pleased with my cut, especially as it’s been 9 months since the last one!

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Response from Serene Hair & Beauty

Thank you so much Sue .

Brazilian blow dry

Samantha Grant
1st May 2021
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Amazing I had frizzy dry hair and it’s now silky smooth and straight!! Staff were really informative and prompt and I’m over the moon with the results.

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Response from Serene Hair & Beauty

Thank you so much Sam .

Amazing

Jeannette Read
1st May 2021
Team Member: Pauline
5.0

Always an amazing experience. The stylists listen to the clients and advise what will work and not work with your hair. I think this gives the client confidence. This is the first salon where I have never had a bad cut and colour. Thank you Serene Hair and Beauty.

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Response from Serene Hair & Beauty

Thank you so much Jeannette , we really appreciate your Review .

Long waited cut and blow dry

Paula Venn
30th Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

As usual I felt relaxed and utterly spoilt by Robert, I feel wonderful with my lovely new hair cut. Robert is always polite and friendly and checks all through the cut to make sure I am happy. Many thanks ?

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Response from Serene Hair & Beauty

Thank you so much Paula we really appreciate your Review .

Beginners Luck

Christine Barella
30th Apr 2021
Team Member: Megan
5.0

Very pleased with the cut .and as it was a first appointment, I didn't expect the result ,to be perfect , as it takes time to get to know someone's hair and the way it grows.
But Meg has done a great job, and took time to make sure I was happy , even my Husband complimented me.Thank you , I look forward to my next appointment .Thank you Meg
From one satisfied Customer ..Chris x P.S It would be nice to see a loyalty voucher system applied .after so many visits ,with a percentage off the price , or pensioner rates ,Like other Salons .. or am I being cheeky ? ??

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Response from Serene Hair & Beauty

Hi Chris , thank you so much we are really pleased that your happy , we do have a loyalty scheme every £1 you spend you get a point once you have collected so many points we give a voucher , we also do recommend a friend , they get 50% off their first visit and you get a £10 voucher , we do also do pensioners prices on certain days on certain services , hope that helps , if we have your email address you will recieve all our promotions as well , regards jacqui

Saved by Megan

Karen Cronin
29th Apr 2021
Team Member: Megan
5.0
Appointment verified by SaloniQ Software

Megan was excellent in sorting out my lockdown colours and the disastrous cut that I had previously. I am very pleased with my hair just in time for my daughters wedding.
Thank you

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Response from Serene Hair & Beauty

Thank you so much , we are so pleased that you are happy .

So happy!

Alex
28th Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Lock down hair was getting me down, so I was so glad to get an appointment at Serene as I’d heard good things! All of the staff were welcoming and friendly and made me feel at ease straight away! I didn’t really know what I wanted but Robert gave me some good advice and I felt confident to let him do his thing. Wow! Walked out feeling fresh and confident again! Thanks Robert, such a talented hair dresser! I will definitely be booking with you again! :)

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Response from Serene Hair & Beauty

Thanks so much Alex .

Cut/Blow Dry and Head Massage

Judy Farmer
27th Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Very enjoyable, Robert was a very Nice Polite Young Man, very pleased

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Response from Serene Hair & Beauty

Thank you so much Judy , looking forward to seeing you for your colour appointment /

Excellence as usual

Anonymous
26th Apr 2021
5.0

Couldn’t wait to get back in the chair! Excellent service and such a warm welcome from everyone. As usual Megan worked her magic on my hair, so happy with the results. Thank you.

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Response from Serene Hair & Beauty

Thank you so much .

You're back! Horrah

Jilly Bolding
25th Apr 2021
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

My first haircut in about 6 months and it was as good as ever. Thank you Pauline!

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Response from Serene Hair & Beauty

Thank You Jilly , it was lovely seeing you ,

Ms

Ginny Thompson
24th Apr 2021
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

This was a Christmas gift for my youngest daughter and she can be a bit pick because the last hairdresser (NOT AT THIS salon) made a mess of it but she was over the moon with salon a massive thank you Jackie ?

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Response from Serene Hair & Beauty

Thanks Ginny , i loved doing it .

Haircut

Kathryn Cox
23rd Apr 2021
Team Member: Megan
5.0

Thank you for a beautiful cut Megan can’t wait to have my highlight !!

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Response from Serene Hair & Beauty

Thank you Kathryn , it was lovely seeing you ,

First visit since lockdown was lifted

Margaret Skelton
23rd Apr 2021
Team Member: Pauline
5.0
Appointment verified by SaloniQ Software

Pauline is such brilliant stylist. Her cutting is second to none.

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Response from Serene Hair & Beauty

Thank you Margaret it was ;lovely seeing you .

Great afternoon

Kay Birkett
21st Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

First time at this salon and very excited to be getting my hair cut and highlighted. Robert was very knowledgeable and we picked a colour that I must say I love and what a great cut. He was very attentive and kept me informed on what was going to happen and I had a great head massage. Finished with a pedicure which was great! I’ll be back soon x

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Response from Serene Hair & Beauty

Thank you so much Kay , we are so happy that you loved your treatments , see you again soon .

Highly recommend!

Lauren
21st Apr 2021
Team Member: Robert
5.0

Amazing staff, great professional and friendly service!

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Response from Serene Hair & Beauty

Thank you Lauren, its great to be back .

Satisfied customer

Anonymous
21st Apr 2021
5.0

Jacqui is always very professional and courteous. She's been cutting my hair for many years and I'm always satisfied with the finish.

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Response from Serene Hair & Beauty

Thank you so much .

Hair cut and blow dry

Jan Bowles
21st Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Excellent -

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Response from Serene Hair & Beauty

Thank you Jan .

Amazing Balayage

Izzy Springthorpe
20th Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Had the most gorgeous balayage done today with Robert!. So lovely to chat to and does THE best head massages! So happy to have been back in the salon again.

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Response from Serene Hair & Beauty

Thank you so much Izzy it’s looks amazing .

Ms

Ginny Thompson
18th Apr 2021
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

I always enjoy going to salon they make me feel like I'm apart of their own I'm so looked after and considering it's been lock down all the safety measures are in place well done team and a massive thank you Jackie for making me feel special thanks

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Response from Serene Hair & Beauty

Thanks Ginny also lovely seeing you and doing your hair .

Consultancy

Claire Drew
17th Apr 2021
Team Member: Robert
5.0
Appointment verified by SaloniQ Software

Felt very confident about my hair after talking to Robert and looking forward to my first appointment.

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Response from Serene Hair & Beauty

We are looking forward to seeing you .

Lovely salon

Sam Kendall
16th Apr 2021
Team Member: JACQUi
5.0
Appointment verified by SaloniQ Software

Such a treat, love spending time in the salon, thank you. See you again soon

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Response from Serene Hair & Beauty

Thanks Sam

Amazing hair!

Natasha Spurr
23rd Dec 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Lovely salon and really friendly staff, always love my hair and look forward to my salon visits, would highly recommend!

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Response from Serene Hair & Beauty

Thank you so much Natasha

Ms

Ginny Thompson
20th Dec 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

The junior girl was very professional in her dealing with me thank you

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Response from Serene Hair & Beauty

Thank Ginny , See you soon , Happy Christmas x

Wonderful Pauline

Joanne Berry
19th Dec 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

It’s always a treat to go to Serene. Everyone is so friendly and welcoming and Pauline who did my hair is brilliant .

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Response from Serene Hair & Beauty

Thank you Joanne , Happy Christmas

Perfect

Francesca Gardner
19th Dec 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Lovely experience love my hair, had balayage for the first time and absolutely love it.

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Response from Serene Hair & Beauty

Thank you so much Francesca for your review .

A very happy experience

Shirley Webb
18th Dec 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

When I first made an appointment at serene I was appointed Robert as my stylist, he is the only man at this saloon, but he has magic hands, and now I've found him I wouldn't go anywhere else, this is my happy place

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Response from Serene Hair & Beauty

Thank you so much Shirley we really appreciate it and we are so glad your happy x

Feeling pampered

Laura Orsler
12th Dec 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Thank you Megan for my birthday hair and the little birthday treats. The Prosecco was a lovely treat on my birthday. ? thank you x

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Response from Serene Hair & Beauty

Your very welcome , have a great Christmas .

Very pleased!

Caroline Tompsett
10th Dec 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

As a new customer, I felt Megan listened to what I wanted and we decided together on colour and cut.

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Response from Serene Hair & Beauty

Thank you Caroline I’m so pleased you love your hair .

Highlight

Denise Woodman
9th Dec 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

I was very pleased with my highlight, cut and blow dry.

My husband was also pleased with his cut.

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Response from Serene Hair & Beauty

Thank you so much Denise .

Great - as always ...

Liz Addison
6th Dec 2020
Team Member: JACQUi
5.0
Appointment verified by iSalon Software

Long overdue full highlights, cut and blow dry with Jacqui and my hair now looks great, I’m really thrilled. The lift of colour in my hair looks so natural and has made such a difference to my complexion too. The salon looks great, super clean and safe and the service was fantastic, as always. An absolute all round pleasure - thank you Jacqui. P.S. Great shampoo and head massage from Jemima too.

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Response from Serene Hair & Beauty

Thank you so much Liz , we really appreciate your lovely review .

Perfect!

Katy Wren
5th Dec 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Fantastic end result! Great colours and cut. Amazing conditioning treatment and head massage. Can’t wait for my next appointment in 6 weeks!

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Response from Serene Hair & Beauty

Thank you so much Katie x

1st class

Linda Florides
5th Dec 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Once again i cannot fault the service I received. I was looked after by Robert and Megan and Olivia. Serene is the only salon that you leave with exactly what you’ve asked for!
Warm friendly professional welcome and talented stylists. What more could you ask for...

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Response from Serene Hair & Beauty

Thank you so much Linda , lovely to see you x

Fabulous

Hilary Howlett
3rd Nov 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

Pleased I booked before Lockdown, another great cut & blow dry with Pauline, I have a double crown & she knows exactly what to do with my hair & never disappoints. Everyone at Serene makes you feel so welcome & all very friendly, wouldn’t go anywhere else.

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Response from Serene Hair & Beauty

Thank you Hilary , we will see you in December .

Hair before Lockdown 2

Jane Axford
2nd Nov 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Felt very comfortable and safe. I am so pleased with my hair its Fabulous
Thankyou

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Response from Serene Hair & Beauty

Thank you Jane we really appreciate your review .

Pleased with hair colour

Barbie Morgan
1st Nov 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Robert is a very attentive stylist who Listens to what style and colour you would like and in addition will also make suggestions. He is friendly and approachable.

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Response from Serene Hair & Beauty

Thank you a Barbie , we look forward to seeing you in December .

Straightening

Margret Diable
28th Oct 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

She was lovely
Professional,, made me so comfortable
We didnt have to chat all through
Was a lovely experience

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Response from Serene Hair & Beauty

Thank you Margret fit your review we really appreciate it , see you soon .

Cut and colour at Serene

Jan Wood (rabjohns)
27th Oct 2020
Team Member: Pauline
5.0
Appointment verified by iSalon Software

A lovely cut and blow dry and my colour was just right. Thank you Pauline a very good result .

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Response from Serene Hair & Beauty

Thank you so much Jan for your review we really appreciate it .

Brilliant

Janine
24th Oct 2020
Team Member: Robert
5.0
Appointment verified by iSalon Software

Delighted is an understatement. Rob listened to what I wanted and my hair exactly as I wanted and definitely returning.

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Response from Serene Hair & Beauty

Thank you so much for your lovely review , we really appreciate it .

Skin Test and Consultant

aston green
24th Oct 2020
3.5

Very welcoming, robert was very helpful and was able to explain what i required

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Response from Serene Hair & Beauty

Thank you , see you Saturday for your colour .

Salon experience

Anonymous
22nd Oct 2020
Team Member: Robert
5.0

Excellent stylist , very professional and the serene is a very safe experience, beautifully clean , I wouldn’t go anywhere else thank you

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Response from Serene Hair & Beauty

Thank you so much for your Review we really appreciate it .

Excellent

Dianne Amos
15th Oct 2020
Team Member: Robert
5.0

This is the first time that Robert has coloured my hair. He has listened to exactly what I wanted and has done a wonderful job. He is very gifted. I will definitely be booking again.

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Response from Serene Hair & Beauty

Thank you so much Diane for your lovely review .

Facial and Luxury Blow Dry

Diane Brana
15th Oct 2020
Team Member: Megan
5.0

Fantastic! I felt very special-my hair.looks gorgeous and my skin looks fantastic and glowing., very relaxing. Thanks Megan, you always make me look good x

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Response from Serene Hair & Beauty

Thank you so much Diane , we really appreciate your review .

Why did I wait so long?

Anonymous
14th Oct 2020
5.0

Well what can I say? From the minute I walked in to such a warm friendly welcome, I was looked after in a way I haven’t experienced in any other salon. After a complete colour change and highlights, I decided I loved the highlights so much that I wanted more. I was booked in the following week to complete the look I wanted. All the staff are lovely but a big shout out to Megan who I now refer to as ‘The Blow Dry Queen’. She knows why!
Serene has been on my doorstep for years but I’m ashamed to say I’d never been. Don’t wait like I did, book in now. I can’t recommend serene enough!!

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Response from Serene Hair & Beauty

Thank you so much , we really appreciate that lovely review .

Cut and Colour

Bekie Stringer
10th Oct 2020
4.5

Felt safe and very clean, nice staff and very knowledgeable

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Response from Serene Hair & Beauty

Thank you For your review , unfortunately we had a lot of cancellations that day due to illness plus we limit the amount of guests we do so that our guests feel safe we work on a one guest per stylist at a time so we are following the correct guidelines , hope to see you soon .

Hair colour

Anonymous
3rd Oct 2020
5.0

Had a lovely colour put threw my hair exactly what I asked for - salon clean and safe environment ,staff as usual very friendly - all in all a great experience

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Response from Serene Hair & Beauty

Thank you so much for your review we really appreciate it

Brilliant

Karen King
2nd Oct 2020
Team Member: Megan
5.0
Appointment verified by iSalon Software

Megan has done fantastic highlights on my hair and cut and styled it beautifully..5 stars from me

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Response from Serene Hair & Beauty

Thank you so much Karen , we really appreciate Your review .

Autumn Hair styling

Steph Crowley
1st Oct 2020
Team Member: JACQUi
5.0

As always I was very happy with my colour, cut and blow dry today.
Jacqui has been my stylist for over 30yrs and is always professional, hardworking and up to date with current trends. Thank you

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Response from Serene Hair & Beauty

Thank you so much Steph .

Colour

Mary Dutton
29th Sep 2020
Team Member: Pauline
5.0

Great service. Listened to my concerns regarding colour and my hair looks beautiful.

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Response from Serene Hair & Beauty

Thank you Mary for your Review , we really appreciate it .