Hair Ott Whiteley, Hampshire

Unit G1 Market Square, Whiteley Shopping Centre, Whiteley Way, Whiteley, Hampshire, PO15 7PD

About us

Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.

Read more...

Opening hours

Monday 09:00 - 18:45
Tuesday 09:45 - 19:30
Wednesday 09:45 - 19:30
Thursday 09:45 - 19:30
Friday 09:00 - 19:30
Saturday 08:15 - 16:30
Sunday 09:00 - 16:30

Services

Hair

Reviews

4.91
3,721 verified reviews
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Fantastic

Helen Fleming
28th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a great covid safe visit to HairOTT today. All the staff are lovely, especially Lucy. I showed her a couple of pictures of different styles and she advised me which one would suit my face shape. She gave me a fabulous new hairstyle in a beautiful cream blonde colour. I have been going to this salon for years and can't fault it.
Thank you for my lovely new look Lucy.

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Response from Hair Ott Whiteley

How lovely Helen! We are so pleased you loved your new look. Lucy and the Hair Ott team will be really pleased with your comments :)

Post lockdown colour and cut Lucy A

Christine Withey
27th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lucy always takes time to ensure that she knows exactly what you are hoping for before she starts on your hair. The colours she did for me today were exactly what I wanted and A good cut to give my hair a much better style. Thanks again Lucy

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Response from Hair Ott Whiteley

Hi Christine, it was lovely to see you. Thank you

Highlights

Anonymous
27th Apr 2021
Team Member: Chloe
5.0

I love my highlights and cut thank you Chloe!! And everyone in the salon are so friendly and helpful! It is the best solan?‍♀️. I will be coming back definitely!!

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Response from Hair Ott Whiteley

Thats good news ,we are happy you think us the best salon,look forward to seeing you soon at Hairott Whiteley

Excellent

Hannah Pragnell
27th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Love going to get my hair done by Lucy. Always a super positive experience that brightens my day! The staff are all lovely and chatty. They always know exactly what I want and do it perfectly. I always ask loads of questions and they happily reply and give me great advice to keep my hair nice. The prices are good and I always come out feeling happy X

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Response from Hair Ott Whiteley

Hi Hannah, thank you, was lovely to see you.

My Appointment

Maria Fennemore
26th Apr 2021
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Great after lockdown. Really enjoyed my appointment & the outcome. Thanks Phoebe

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Response from Hair Ott Whiteley

Thank you Maria for your review. We’re so happy you enjoyed your experience at Hair Ott Waterlooville with Phoebe :)

What a relief.......!!

Kathy Taylor
26th Apr 2021
4.5
Appointment verified by SaloniQ Software

Lovely new Salon @ Whiteley - seating very comfortable. Shannon did a great cut on my “Lockdown” hair.

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Response from Hair Ott Whiteley

Thank you for coming to enjoy our new salon.

Will be back again!

Lyssa Badger
25th Apr 2021
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

I have recently moved and was recommended OTT. I notoriously hate getting my hair cut as I've never had a good experience, but I can safely say I have a new outlook! Laura was friendly and took the time to get to know my likes and dislikes with my hair and how I wore it day to day. My hair being thick and long, often I find hairdressers see it as a burden (sighs included!)but Laura made me feel at ease and I felt very welcome. I am so pleased with the final finish and I highly recommend OTT, Whiteley for anyone looking for a high quality service from start to finish.

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Response from Hair Ott Whiteley

Hi Lyssa, thank you, so glad you found us, we look forward to seeing you again.

Highlights

Nicky Manthorpe
25th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Just brilliant .. lovely Lucy first time she had done my hair and she really listened to what I wanted thank you xx

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Response from Hair Ott Whiteley

Hi Nicky so glad you enjoyed your experience with us and we look forward to seeing you soon

Cut and design

Georgia Jesty
24th Apr 2021
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

This was my first time at Hair OTT, Jess was amazing. She really listened to what I wanted to be done and understood how to treat curly hair. I’m so pleased with the style, thank you Jess.

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Response from Hair Ott Whiteley

So glad you enjoyed your experience with Hairott,look forward to seeing you soon.

Perfect ?

Vicky
24th Apr 2021
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura was just the loveliest ? my hair looks amazing ? Laura was so friendly and really listened to what I wanted ? thank you ?

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Response from Hair Ott Whiteley

So pleased you enjoyed your experience with Hairott and we look forward to seeing you soon.

Mrs

Lynn Hinton
24th Apr 2021
Team Member: Scarlett
4.5
Appointment verified by SaloniQ Software

Very happy with new style, exactly what I wanted and good to get Scarlett’s advice before the chop.

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Response from Hair Ott Whiteley

We are so pleased you love your new hair style and look forward to seeing you soon.

Another wonderful mop chop

Lin Dodd
23rd Apr 2021
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

Love this salon, Patrick is such a great guy, who cuts and styles my hair just so, and always a great chat and a good laugh. Lovely salon environment xxx

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Response from Hair Ott Whiteley

So glad you enjoyed your experience with Hairott ,look forward to seeing you soon.

Beautiful service and colour

Catherine Jessep
23rd Apr 2021
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I was fortunate to be seen by both Lucy and Chloe in the brand new Whiteley Salon, it's the first time either ladies have coloured my hair and I wanted a natural brown with a few gold highlights, after I had ruined my hair myself in lockdown with self dyes etc. My hair has changed over the years and lately it has developed a strong natural warm undertone. Initially, after my visit I felt my roots were still a touch too warm. This was not a problem at all with these beautiful ladies, I was seen the very next morning for a consultation to look at the result and see how we could achieve the desired affect. I am delighted that I was seen in the same week and the desired colour was achieved perfectly. They both did a wonderful job! You never quite know how a new colour will take to an individual's hair and I am delighted to say that as always, Hair Ott cared and nurtured me throughout. Thank you all from front desk to Saturday girls. It's always a pleasure to be pampered with you all. I have been with hair ott since 2012 and there is no other salon I will trust with my hair. Thank you all, wonderful team at hair Ott, I'm looking forward to seeing you all again soon. Love Catherine

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Response from Hair Ott Whiteley

Brilliant news ,look forward to seeing you soon.

Hair

Sharon Goodspeed
23rd Apr 2021
3.5
Appointment verified by SaloniQ Software

Quite disappointed, not sure I will be back. Have been coming to hair ott for a long time and did not expect to be made to feel how I was. My hair colour did not turn out how I wanted at the roots and I was made to feel uncomfortable because I wasn’t happy. I only asked for it to be rectified and the hair dresser was upset because I said something. I should be able to say if I’m not happy with the result and it should be dealt with professionally but wasn’t.

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Response from Hair Ott Whiteley

Hi Sharon,
Thank you for your comments. We are sincerely sorry that you felt that way. It is never our intention to make our clients feel anything but great and enjoy a relaxing experience. We will of course put the feedback back into the salon so we can be better next time. We have noticed you have booked a future appointment and we really hope to welcome you back on your next visit.

Best wishes

Pleased

Jacqueline Mears
23rd Apr 2021
Team Member: Cordelle
5.0

Very pleased Cordelle made a lovely job

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Response from Hair Ott Whiteley

We’re very happy to hear you enjoyed your experience Jacqueline :) We will of course pass on your comments to Cordelle and the Hair Ott Waterlooville team :)

Survey

Anne Newey
23rd Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lovely to be back, thank you Lucy for a lovely cut

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Response from Hair Ott Whiteley

Thank you Anne for taking the time to send us some feedback. Lucy and the Hair Ott Waterlooville team will be very happy. We’re so glad you enjoyed your experience:)

Great News

Jan Braybrooke
22nd Apr 2021
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

Hey guys. Pat I was stopped in Winchester by a lady who wanted to know where I had such a lovely haircut just 2 hours after I left you on 22.4. I told her, but she didn’t drive so couldn’t make it over. She kept saying it was a lovely shape. Drs have volunteer drivers ? just an idea!! Jan Braybrooke xx

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Response from Hair Ott Whiteley

It is so nice when someone else comments on your hair ,look forward to seeing you soon.

Lockdown hair cut

Carol Bradley
22nd Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Amazing as always, loving my post lockdown haircut!!

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Response from Hair Ott Whiteley

Thank you Carol for your lovely words for the Hair Ott Waterlooville team. We’re so happy you enjoyed your experience:)

Excellent job

Annette Love
22nd Apr 2021
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Cordelle was brilliant, as usual. She listened to my ideas and made suggestions, then gave me a fantastic hair cut, which was much needed - it was the first since 'lockdown'. Thanks very much.

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Response from Hair Ott Whiteley

Thank you Annette for your fantastic feedback for Cordelle and the Hair Ott Waterlooville team. We look forward to seeing you again soon! :)

Mrs

Tina Rooney
22nd Apr 2021
Team Member: Kelly
5.0

Very good has normal

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Response from Hair Ott Whiteley

lovely, look forward to seeing you soon

1st haircut after lockdown

Nicky Johnson
22nd Apr 2021
Team Member: Cordelle
5.0

Just got back from my first haircut in months and as usual had a very nice experience. Always greeted with a smile and just a lovely atmosphere in the salon. Thank you Cordelle.

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Response from Hair Ott Whiteley

Thank you so much Nicky for your lovely words. Cordelle and the Hair Ott Waterlooville team will be so pleased :)

Happy haircut day!

Gary Mancini
22nd Apr 2021
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Katie was awesome. She looked at the photograph of the style that I wanted, and knew exactly what to do, checking with me along the way that it was looking okay, and if I wanted any changes made as she went. Friendly and chatty, it’s always a pleasure to return to have Katie cut my hair. And of course I’m very happy with the result. :)

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Response from Hair Ott Whiteley

Happy Haircut Day indeed! Thank you Gary for your lovely review. We will pass on your comments to Katie and the Hair Ott Waterlooville team :)

Delighted

Anonymous
21st Apr 2021
5.0

Visited twice in a week for cut and colour then keratin. As always, results excellent. Thank you.

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Response from Hair Ott Whiteley

This makes us very happy! Thank you for your lovely review of Hair Ott Waterlooville, we’re so pleased you are delighted :)

Hair cut

Shelia Woolven
21st Apr 2021
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Very pleased with my haircut and I have a style once again. Thank you.

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Response from Hair Ott Whiteley

Thank you Shelia for your lovely review. We’re pleased to hear you love your hair. We will pass on your comments to Emma and the Hair Ott Waterlooville team :)

Great salon

Jan Byne
21st Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Always feel safe at Hair Ott Waterlooville. Lucy did an amazing colour, cut and finish.
Will definitely be a regular customer.

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Response from Hair Ott Whiteley

Thank you Jan that’s wonderful to hear. We will pass on your wonderful comments to Lucy and the Hair Ott Waterlooville team :)

Finally the cut I have been waiting for...

Sara Mondey
21st Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

I am so happy with my hair, words fail me. Lucy listened and clearly understood how I would like my hair. She talked me through what she planned to do and explained how it would make my hair look. I wanted to see movement with layers and not have a blunt cut finish. What she has done with my hair is lovely and I will definitely be back again soon for her to cut my hair again. Thank you Lucy!

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Response from Hair Ott Whiteley

So glad you are pleased with your hair,look forward to seeing you soon.

Long awaited haircut

Caroline Raddon
20th Apr 2021
Team Member: Cordelle
5.0

Cordelle did a super job on my hair. I always get a great haircut,she listens to what I want and always gives me advice on what would suit me-and she is always right.

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Response from Hair Ott Whiteley

Thank you Caroline for taking the time to give us your feedback. We’re really happy you enjoyed your visit with Cordelle at Hair Ott Waterlooville:)

Hair restyle at last

Anonymous
20th Apr 2021
Team Member: Phoebe
5.0

Phoebe is very caring and listens to what you think you want She will discuss this at length I have every confidence in her ability and really enjoy the experience and care she takes

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Response from Hair Ott Whiteley

Thank you so much for your wonderful review. Phoebe is a fantastic stylist within the team at Hair Ott Waterlooville. :)

Hair appointment

Sharon Birkett
20th Apr 2021
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Millie is always knowledgeable about what I want and styles that suit me
She is always friendly and helpful

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Response from Hair Ott Whiteley

Thats brilliant news
,look forward to seeing you soon

Cut and highlights

Katrina
19th Apr 2021
Team Member: Phoebe
5.0

Amazing new colour that phoebe suggested. She's done a brilliant job as always!

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Response from Hair Ott Whiteley

Ah thank you so much Katrina for your kind words. We’re really happy you enjoyed your visit at Hair Ott Waterlooville! We agree, Phoebe is brilliant :)

Change of Colour

Yvonne Smith
19th Apr 2021
Team Member: Alice
5.0
Appointment verified by SaloniQ Software

First visit of 2021, more than ready for an overhaul of style and colour ?
Alice did an amazing job, the Salon are so lucky to have her!

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Response from Hair Ott Whiteley

Thanks Yvonne and we couldn’t agree more! Alice and the Hair Ott Waterlooville team are amazing! X

So glad to have a cut

Margaret Hockley
19th Apr 2021
Team Member: Ellie
5.0
Appointment verified by SaloniQ Software

After five months of lockdown hair l was very happy to have it cut into a proper style. Ellie is very friendly and professional, and did a great cut.

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Response from Hair Ott Whiteley

Thank you Margaret for your kind words, we will pass them on to Ellie and the Hair Ott Waterlooville team x

Review

Hannah Newey
19th Apr 2021
Team Member: Phoebe
4.0
Appointment verified by SaloniQ Software

Happy with hair although did pay three pounds more than last time and unsure why and did feel like the hair cut was rushed as there was other clients being done at the same time

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Response from Hair Ott Whiteley

Thank you for your comments Hannah. We are so happy you loved your hair! As explained on the phone this morning, Phoebe had earned a promotion within the 7 months between your appointments. We display these promotions for a time in the salon so clients are aware.

First class - as always!

Rosemary Chamberlain
18th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

My first visit to your new premises which were lovely and warm and felt very “COVID safe”. Lucy always takes the time to make sure my hair is exactly how I would like it- the colour is always spot on and the cut is superb - would thoroughly recommend.

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Response from Hair Ott Whiteley

So glad you enjoyed your experience with Hairott ,look forward to seeing you soon.

Amazing Experience!

Abby Saunders
17th Apr 2021
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Had a lovely visit as always, could not fault anything will continue on seeing the same hairdresser as always Styles my hair the way I like it, and listens to what you would like done. All the other staff are very friendly and can chat to making it a nice atmosphere to be in.

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Response from Hair Ott Whiteley

Thank you Abby for your lovely words. We’re really happy you enjoyed your experience. We will pass on your comments to the Hair Ott Waterlooville team x

Book now!!!!

Hollie Bedford
17th Apr 2021
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Welcoming and friendly service, great cut, definitely value for money....feel like a new woman!

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Response from Hair Ott Whiteley

Thats great news,look forward to seeing you soon.

HairOtt - The Salon to go to..

Adam Christie
16th Apr 2021
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

Excellent service... great hair cut... fantastic experience.....Every time.

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Response from Hair Ott Whiteley

Thank you for your review Adam, it’s always a pleasure to have you here :)

Best wishes
The Hair Ott Waterlooville Team (& Otto of course)

So good to get my hair cut again!

Rachel Burton
16th Apr 2021
Team Member: Kelly
5.0
Appointment verified by SaloniQ Software

Really happy to be back having my hair cut by Kelly, she always listens to what I want and understands my hair, I know I'll get a reliably good result each time. Would definitely recommend.

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Response from Hair Ott Whiteley

Thats great news ,look forward to seeing you soon.

At last!!!!

Jean Mackarness
16th Apr 2021
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

Amazing to get my hair cut after all this time. Great to see the new premises.

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Response from Hair Ott Whiteley

So pleased you enjoyed your experience with Hairott ,look forward to seeing you soon.

New me

Debbie Norris
16th Apr 2021
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

As usual, lovely atmosphere, happy people, always polite and helpful. Hair cut fab, bit of a change ? thank you Pat

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Response from Hair Ott Whiteley

Great news, look forward to seeing you soon.

Skin test

Anne Reid
16th Apr 2021
5.0
Appointment verified by SaloniQ Software

Simple process

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Response from Hair Ott Whiteley

:) Thank you

Hair Ott Waterlooville team x

Hair foils (full head )

Allison Hayes
16th Apr 2021
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

I honestly can’t praise Penny and the girls Eloise ,Ella , Lilly that were involved in my salon experience recently on the 13th of April 2021 . I love my hair and their professionalism care and safety given of the whole salon staff towards customers is outstanding. Thank- you so so much and see you all soon !

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Response from Hair Ott Whiteley

Thank you so much Allison for taking the time to write this for us. We’re are so happy you were thrilled with your hair. All the best, the Hair Ott Waterlooville team x

Cut and colour

Debbie Suso
15th Apr 2021
5.0

Amazing haircut and colour today by the fabulous Maxine who has ensured that I follow her wherever she goes. Totally happy ?

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Response from Hair Ott Whiteley

So pleased you are happy with your hair,look forward to seeing you soon.

Mr

Caleb Salero
15th Apr 2021
5.0
Appointment verified by SaloniQ Software

Very good, it was my first time with hair OTT after being referred by my wife and I will be back. Not sure on the ladies name but I think she was the manager.

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Response from Hair Ott Whiteley

So pleased you enjoyed your experience with Hairott,look forward to seeing you soon.

Consultation

Teresa
15th Apr 2021
5.0

Had consultation appointment made very happy ?

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Response from Hair Ott Whiteley

Thank you Teresa for reviewing Hair Ott Waterlooville :)

FANTASTIC

Sue Lawrence
15th Apr 2021
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

Amazing as always. I’ve been coming to Patrick for a VERY long time and have never left feeling anything but fabulous. The whole salon is just the best, great atmosphere, friendly service and talented staff. I wouldn’t go anywhere else.

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Response from Hair Ott Whiteley

So good to hear that ,look forward to seeing you soon.

Last minute hair slot

Amy Crafter
15th Apr 2021
Team Member: Eloise
5.0
Appointment verified by SaloniQ Software

Had Eloise for the first time as managed to take a last minute cancellation. She was lovely, very friendly and did a great job with sorting out my lock down hair!

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Response from Hair Ott Whiteley

Thank you Amy for reviewing your appointment at Hair Ott Waterlooville. Eloise is an asset to our salon, we are so happy you enjoyed your experience :)

Review

Sylvia Walton
15th Apr 2021
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

First time at the salon. Very welcoming and amazing hair cut, exactly what I wanted. Thank you Patrick.

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Response from Hair Ott Whiteley

So pleased you enjoyed your experience with Hairott,look forward to seeing you soon.

Good welcome but downhill after that!

Melanie Howard
14th Apr 2021
3.0
Appointment verified by SaloniQ Software

Sharon gave me a lovely welcome when I arrived and took me to my seat, offering me a drink and telling me to let her know if I needed anything else. Then ***** came over. She asked me what I wanted doing to my hair and then took me to the sink to wash my hair. There, she didn’t talk to me at all, whilst the person next to me was being chatted to by her stylist. During the cut and dry, ***** didn’t talk to me at all and I was quite bored. I tried talking to her a few times but she just gave short answers. Disappointing service!

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Response from Hair Ott Whiteley

Dear Melanie, I am really sorry that your visit did not match our usual high standards of client care. We would love to invite you back to the salon for a complimentary cut & design at your convenience, Sharon will give you a call on Monday to arrange. I really hope you will give us a 2nd chance. Apologies again, xx

Stylist

Lucia Collins
14th Apr 2021
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I Would definitely recommend my experience with Hair ott, friendly staff and helpful and Emma and staff very professional Excellent Service

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Response from Hair Ott Whiteley

Thank you Lucia for your kind words. We’re really happy you enjoyed your experience at Hair Ott Waterlooville:)