Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.
Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.
Read more...Came for my first hair cut today with Hair Ott. Staff were vet pleasant and helpful and I felt COVID safe. Love the hair cut too
We’re so glad you enjoyed your experience and felt safe in the Hair Ott Waterlooville salon. We love that you love your hair! :)
Just what the doctor ordered ! From the moment you enter this beautifully appointed salon, you fell well looked after. Many years ago , before I moved abroad , I was a client at Otto’s Portsmouth salon. That was a cut above the rest (no excuses for the pun) and this Whitely Salon carries on his tradition of great haircuts, undivided attention and courtesy. My stylist , Lucy, is a lovely girl, easy to chat with, listens to you attentively and cuts well.. So I am one very pleased customer.
So pleased you enjoyed your visit Edith. We look forward to seeing you again soon at Hair Ott Whiteley salon.
I am usually nervous in hairdressers as a lot can go wrong with my hair and have had disastrous results in the past. Penny put me at ease immediately and I am delighted with the result and the plan going forward!
Ah we love this Jo! We’re so happy you felt relaxed and confident in the Hair Ott Waterlooville salon. Penny is fantastic, we will pass on your lovely comments :)
I came to the salon with a picture of a new hairstyle and Lucy adapted it to suit me and my hair. I am very pleased with the result.
So pleased your happy with your new style. We look forward to seeing you soon @Hair Ott whiteley.
First haircut in a long time and Cordelle was fantastic. She spent time getting to know my requirements and did a really great job. Thank you Cordelle.
Thank you Elizabeth for your comments. Cordelle and the Hair Ott Waterlooville team were delighted to welcome you back :)
Perfect as always. Ellie always knows exactly what I want every time. She is always polite and friendly and very knowledgeable when I need advice. It is always a pleasure to visit you!
Ahh thank you Barbara for your kind words! We think Ellie is pretty special too. We’re glad you enjoyed your experience at Hair Ott Waterlooville:)
Katie as always was extremely professional even when she was faced with my lockdown mop
Thank you Lisa for your lovely comments. We’re so happy you love your new hair :)
Best wishes from Katie and the Hair Ott Waterlooville team
Cordelle was fab and very client centred, she listenedto and understood my hair needs. Feeling like a new woman!
Ahh Emily, that’s wonderful! We’re so pleased you enjoyed your experience. A big thank you from Cordelle and the Hair Ott Waterlooville team :)
So pleased with my hair - feels and looks great Thank you Lucy ?
Bill we’re really happy you love your hair! Thank you from all the team at Hair Ott Waterlooville and of course Lucy :)
Jess is a fab stylist & listens to her clients. The new Hair Ott salon in Whiteley is clean & everyone is careful about social distancing, so feels really safe!
Thankyou Susan it was lovely to see you
Soooo pleased with my hair, thank you Lucy, I will always come back to you
Thank you Sue, for your lovely review. We’re really happy you love your hair by Lucy. Thanks from all at Hair Ott Waterlooville:)
I decided to visit Hair OTT after my sister had her hair cut the previous week by Lucy and thought she did such a fab job! Lucy was amazing, gave such great advice and listened to exactly what I wanted and gave me the most stunning cut and style. 100% will be visiting again when im in need of a trim!
Thankyou Grace glad you enjoyed your first visit with us and for choosing us we look forward yo seeing you soon at Hair OTT Whiteley
After five months of regrowth, I feel like me again.
Alice is fantastic at recommending changes and her attention to detail is second to none.
An amazing colour and perfect cut ?
This sounds wonderful Caroline, thank you so much for your feedback. We agree Alice is wonderful. We’ll see you back at Hair Ott Waterlooville soon :)
First time with cordelle, very professional, spend time talking to me and explaining what she was doing. Very pleased with my haircut, and have already booked my next appointment with cordelle.
Thank you Lorraine for your lovely review. We are so pleased you enjoyed your experience with Cordelle at Hair Ott Waterlooville. We’ll see you again soon :))
LOVE IT! I’ve gone from long and heavy to short and shaggy. A big change and I was nervous but Patrick was really professional and honest about what would and wouldn’t work. Lots of styling tips and demos given so that I can play around and mix it up at home too. Really excited to show it off!
Also the chat and banter was great, added to a lovely ‘me time’ morning...Thank you x
Really pleased your happy, we look forward to seeing you soon at Hair Ott Whiteley.
Highly recommend, lovely staff, done exactly what I wanted, very clean and comfortable
So pleased you enjoyed your visit, we look forward to seeing you again soon at Hair Ott Whiteley.
Loved my hair, Alice is so lovely and nothing too much trouble,
Great style colour and cut
Thank you lovely Jane for your feedback. We are so glad you enjoyed your experience with Alice at Hair Ott Waterlooville:)
Love my hair Alice has been doing my hair a couple of years, fantastic sytlist, friendly nothing too much trouble
Thank you lovely Jane for your feedback. We are so glad you enjoyed your experience with Alice at Hair Ott Waterlooville:)
Fab service, quick and professional. Very happy with the results
Thank you very much for your review for Hair Ott Waterlooville :)
Completely disappointed! I’ve been going to Hair Ott for over 20 years and this was the worst experience from start to finish. The chair was tatty, the colourist was snappy, I was offered one drink the 4hours time I was there. I was left for 45 minutes with cold damp hair and a wet back. I was in the salon for cut and colour and the colour is awful. The colour is not what I asked for. I don’t recommend and will not be returning.
Hi Louisa,
We’re sorry we weren’t able to make you happy at this time. Happy to see you’ve been back to Hair Ott and it’s been rectified.
I was really looking forward to having my hair done after waiting for so long due to lockdown. I had a full head of highlights done and asked for it to look as blonde and icy as possibly however my hair colour looks exactly the same as it did before I had it done. After spending £128 I am very disappointed that i am still wanting to go get my hair coloured again elsewhere. The hair stylist who did my hair did not speak to me once after asking me what I wanted done, I thought this was terrible service and very uncomfortable. I would not recommend this hair salon. I feel I have wasted my money. My family and friends have also said my hair looks no different.
Dear Anna, we are so sorry that your visit did not match our usual high standards our Salon Partner, Patrick will be giving you a call tomorrow to discuss further. Thank you for your honest feedback. xx
Amazing results, highly recommend!
Thank you Emma, so lovely to be back and to see you. x
Maxine has again worked her miracles on a very long overdue hair cut and colour. Big thanks to her??
Thank you Maria, was lovely to see you back!!!!
Fabulous service as always! Haven’t looked back since changing salon. Love, the atmosphere & experience and my hair has never looked better! Thanks Patrick :-)
Thank you Jennie, lovely to see you back x
Always get brilliant service by the entire team from start to finish of my appointment and my hair is amazing again thanks to Kelly.
Thank you Karen. The team are so happy back doing what we love. x
After not a good cut from a different hairdresser yesterday and to be fitted in today when my mum phoned this morning I'm just so thankful, Chloe you've made me so happy and sorted out my hair, thankyou so so much, From Abi.
So happy we were able to look after you. x
Excellent friendly service the highest customer service delivered on time. Love seeing Kelly.
Thank you Lorraine, always a pleasure.x
Excellent, professional service as always always made to feel at ease.
Thank you so much for your kind review Kelly. We are thrilled you enjoyed your experience at Hair Ott Waterlooville :)
Jess always knows what I mean even when I don’t describe things quite right. I trust her absolutely with my colours to get a subtle, natural look that grows out really nicely and isn’t very obvious. She also always remembers exactly how I like it styled and dried - I’ve been going for a few years now and I never worry about it. She’s also lso very gentle with the hair/head, doesnt push products but will explain them if asked - and gives sensible options/advice on how to do certain techniques at home.
Thank you so much, was lovely to see you. x
Great with children, quick and professional. My six year old LOVES going and it means I don’t do a hair wash for those few days.
Thats good to hear,look forward to seeing you soon.
It was so lovely to be back in the salon! From the first step inside everyone was friendly and welcoming. Lucy and I chatted about my hair and agreed a plan of action and the end result was lovely. I felt like a new person. A great experience as ever.
This is wonderful to hear Joy! We’re so happy you enjoyed your experience with Lucy and the Hair Ott Waterlooville team. See you soon :)
Well what can I say came in nervous, left feeling completely listened to by Jess and happy that I can do my hair at home like Jess did. Fine hair now feels thick and looks great. Will never go anywhere else.
Thank you so much Emma, so lovely you enjoyed your visit.
After a long lockdown it was lovely to treat myself and feel like I’m back to being my pre lockdown self. Lucy and the team were so friendly and helpful!
Thank you Alice. We are all so happy to be back.
Had a great covid safe visit to HairOTT today. All the staff are lovely, especially Lucy. I showed her a couple of pictures of different styles and she advised me which one would suit my face shape. She gave me a fabulous new hairstyle in a beautiful cream blonde colour. I have been going to this salon for years and can't fault it.
Thank you for my lovely new look Lucy.
How lovely Helen! We are so pleased you loved your new look. Lucy and the Hair Ott team will be really pleased with your comments :)
Lucy always takes time to ensure that she knows exactly what you are hoping for before she starts on your hair. The colours she did for me today were exactly what I wanted and A good cut to give my hair a much better style. Thanks again Lucy
Hi Christine, it was lovely to see you. Thank you
I love my highlights and cut thank you Chloe!! And everyone in the salon are so friendly and helpful! It is the best solan?♀️. I will be coming back definitely!!
Thats good news ,we are happy you think us the best salon,look forward to seeing you soon at Hairott Whiteley
Love going to get my hair done by Lucy. Always a super positive experience that brightens my day! The staff are all lovely and chatty. They always know exactly what I want and do it perfectly. I always ask loads of questions and they happily reply and give me great advice to keep my hair nice. The prices are good and I always come out feeling happy X
Hi Hannah, thank you, was lovely to see you.
Great after lockdown. Really enjoyed my appointment & the outcome. Thanks Phoebe
Thank you Maria for your review. We’re so happy you enjoyed your experience at Hair Ott Waterlooville with Phoebe :)
Lovely new Salon @ Whiteley - seating very comfortable. Shannon did a great cut on my “Lockdown” hair.
Thank you for coming to enjoy our new salon.
I have recently moved and was recommended OTT. I notoriously hate getting my hair cut as I've never had a good experience, but I can safely say I have a new outlook! Laura was friendly and took the time to get to know my likes and dislikes with my hair and how I wore it day to day. My hair being thick and long, often I find hairdressers see it as a burden (sighs included!)but Laura made me feel at ease and I felt very welcome. I am so pleased with the final finish and I highly recommend OTT, Whiteley for anyone looking for a high quality service from start to finish.
Hi Lyssa, thank you, so glad you found us, we look forward to seeing you again.
Just brilliant .. lovely Lucy first time she had done my hair and she really listened to what I wanted thank you xx
Hi Nicky so glad you enjoyed your experience with us and we look forward to seeing you soon
This was my first time at Hair OTT, Jess was amazing. She really listened to what I wanted to be done and understood how to treat curly hair. I’m so pleased with the style, thank you Jess.
So glad you enjoyed your experience with Hairott,look forward to seeing you soon.
Laura was just the loveliest ? my hair looks amazing ? Laura was so friendly and really listened to what I wanted ? thank you ?
So pleased you enjoyed your experience with Hairott and we look forward to seeing you soon.
Very happy with new style, exactly what I wanted and good to get Scarlett’s advice before the chop.
We are so pleased you love your new hair style and look forward to seeing you soon.
Love this salon, Patrick is such a great guy, who cuts and styles my hair just so, and always a great chat and a good laugh. Lovely salon environment xxx
So glad you enjoyed your experience with Hairott ,look forward to seeing you soon.
I was fortunate to be seen by both Lucy and Chloe in the brand new Whiteley Salon, it's the first time either ladies have coloured my hair and I wanted a natural brown with a few gold highlights, after I had ruined my hair myself in lockdown with self dyes etc. My hair has changed over the years and lately it has developed a strong natural warm undertone. Initially, after my visit I felt my roots were still a touch too warm. This was not a problem at all with these beautiful ladies, I was seen the very next morning for a consultation to look at the result and see how we could achieve the desired affect. I am delighted that I was seen in the same week and the desired colour was achieved perfectly. They both did a wonderful job! You never quite know how a new colour will take to an individual's hair and I am delighted to say that as always, Hair Ott cared and nurtured me throughout. Thank you all from front desk to Saturday girls. It's always a pleasure to be pampered with you all. I have been with hair ott since 2012 and there is no other salon I will trust with my hair. Thank you all, wonderful team at hair Ott, I'm looking forward to seeing you all again soon. Love Catherine
Brilliant news ,look forward to seeing you soon.
Quite disappointed, not sure I will be back. Have been coming to hair ott for a long time and did not expect to be made to feel how I was. My hair colour did not turn out how I wanted at the roots and I was made to feel uncomfortable because I wasn’t happy. I only asked for it to be rectified and the hair dresser was upset because I said something. I should be able to say if I’m not happy with the result and it should be dealt with professionally but wasn’t.
Hi Sharon,
Thank you for your comments. We are sincerely sorry that you felt that way. It is never our intention to make our clients feel anything but great and enjoy a relaxing experience. We will of course put the feedback back into the salon so we can be better next time. We have noticed you have booked a future appointment and we really hope to welcome you back on your next visit.
Best wishes
Very pleased Cordelle made a lovely job
We’re very happy to hear you enjoyed your experience Jacqueline :) We will of course pass on your comments to Cordelle and the Hair Ott Waterlooville team :)
Lovely to be back, thank you Lucy for a lovely cut
Thank you Anne for taking the time to send us some feedback. Lucy and the Hair Ott Waterlooville team will be very happy. We’re so glad you enjoyed your experience:)
Hey guys. Pat I was stopped in Winchester by a lady who wanted to know where I had such a lovely haircut just 2 hours after I left you on 22.4. I told her, but she didn’t drive so couldn’t make it over. She kept saying it was a lovely shape. Drs have volunteer drivers ? just an idea!! Jan Braybrooke xx
It is so nice when someone else comments on your hair ,look forward to seeing you soon.
Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.