Hair Ott Whiteley, Hampshire

Phoebe is lovely and talks you through what she's going to do. Love my new hair cut

A wonderful visit, left feel great with a fab new style and a bounce in my step!

Lovely experience today , I had a colour change and wow it’s amazing just how I had pictured it to be ! Cannot fault the service or my designer in anyway ! Thanks ladies !

Lovely lady, excellent hair cut.

Fab haircut - greet stylist, listened carefully to what I wanted and checked in regularly throughout my cut. A lovely sociable atmosphere.

Everyone was friendly and polite. My stylist took the time to discuss what I wanted done and gave options and suggestions to make sure I get what I wanted but it also suits my face shape. It was reasonably price as well.

From arriving and being warmly greeted, to the hot coffee, to the attention of Patrick throughout my visit, this was a wonderful experience. Loved the colour and long overdue super cut!

Always a great experience at Hair OTT and Millie as usual has given me a lovely haircut, listened to what I wanted and gave great advice.

Very good cut and finish on my first visit . Nice relaxed vibe in the salon , nice and clean - looking forward to my next visit.

Millie is always so friendly and talks me through what she’s going to do. Always so pleased with my hair

It was an excellent experience

Lovely experience again , love going to the hairdressers now

My hair is easy to manage, sleek and smooth. Lucy gives a lot of thought to my hairs needs.

After deciding to have my hair professionally done after 4 years I chose this salon because I thaught I was more likely to get what I asked for. I had a consultation on the Tuesday and discussed what I wanted to change and showed a picture of what I was aiming for , the stylist told me that was a completely realistic colour and it would be easily achieved, following this discussion I felt happy to go ahead and book. I did however mention that I did not want any treatments as I had plenty of very good ones at home as I used to do hairdressing myself, so I was quoted for the cut and colour.
On arriving for my appointment 2 says later I met my stylist, I showed her the picture of what I wanted and again was told yes this is completely achievable. She then rough cut it and then told me 'well I can't get it like the picture without you having a treatment and insinuated my hair was in poor condition.
I replied and said I didn't want it as I discussed on Tuesday.
4 and a half hrs later I could see that the colour was nothing like I asked for , the bleach had barely lifted . Doing hair tears ago myself I know my hair lifts well with bleach but she couldn't seem to do it.
When I said I wasn't happy she kept telling me well it was what you asked for. In actual fact it wasn't I booked in for ombre and she said she'd done baliage which is more faded. Her attitude was not great at all. I proceeded to pay way more than what I was originally quoted . I was then offered to go back and redoo the colour with a different stylist. So another 5 hrs later still not what I'd asked for.
The colour that was done just looks like something I would have been able to do myself.
I made out I was OK but was absolutely gutted . When I phoned to complain I was offered a refund for the treatment I was given that I didn't want but they never refunded me. Katie the stylist the second time around was lovely.
I will never go back to a salon it's a complete rip off

Beautiful Thank-you ❤️

Ella never fails to create a lovely cut and colour for me. I always feel so welcomed and taken care of by her and the team. I wouldn't trust going anywhere else

I am very satisfied of how she asked me what i want and then offered her options to what can be done . And my new haircut is On point . I felt very welcomed , the complimentary massage is amazing . Will definitely come back . Thank you !

Great friendly place , professional service and excellent value.

Fabulous curly blow dry

Lovely girl Tegan washed my hair also a lovely girl Mia designed it. Both polite. They will go far.

As always Mel did a great job, listening to me and suggesting plan of action - very friendly
As was the young lady ( sorry don’t know her name) who gave me a lovely massage!

Friendly, welcoming and a good hair cut.

As always Mel is always welcoming and so lovely. She always does a wonderful cut/style. Can always rely on a great job. Thank you Mel xx

Entering the salon I was greeted and an offer to take my coat and a seat. This was the start of a perfect Monday morning. Hair cut was discussed. Washed and treatment applied. I returned to Ellie who worked wonders with my very unruly hair. Absolute pleasure to visit hair Ott.

Patrick is just great. I always leave the salon feeling great about my hair and Pat always manages to make me laugh. He’s a genius hairdresser and has a lovely personality. In fact he’s “practically perfect in every way”. That’s a quote from Pat.
The whole team at Hair OTT Whiteley are really nice people.

No matter what my mood is when I go in, I’m always guaranteed a giggle with Patrick and a great cut when I leave.

Very pleased with cordelle

I visited the salon yesterday after having a bit of a problem from a previous appointment.
The manager was so lovely and very professional.
She really took her time talking me through and showing me how to style my fringe, which was the main problem.
I left feeling so much better.
I would also like to add how nice, warm and welcoming the receptionist was.

Cordelle was very friendly, and did a lovely cut and finish on my hair, very happy with end result.

I'm not a leave a review person, but I needed to come on here. In all my years of going to hairdressers, I've never had such an amazing experience. I can't praise Phoebe enough. I can tell she put every ounce of her knowledge into my hair and never missed a beat. She really listened to me and went above and beyond to get my hair right. I've never met someone so passionate about her job and I am definitely going back to her from now on. Also to note, all the girls there are terrific. Please go to Hair Ott, Waterlooville, they deserve every penny and more.

No fuss haircut which I love. Shannon is always true to her word regarding how much she intends to cut off. Thnx

Always get a friendly welcome on arrival, Lucy always does a lovely cut and blow dry

Another great experience, Shannon worked her magic and gave me a new colour, which looks great, thanks again Shannon

Absolutely amazing ? love the results massive thankyou to Lovely Lizzie ♥️?

Really professional cut and style. Friendly service and warm welcome at the salon as always

Started 5 years ago at the Salon in Lakeside and then transferred to Mille at Whiteley. Lovely team, always friendly and chatty, always on time appointment wise and very easy team to deal with on booking and changes if required. Clean and professional with easy parking and have been very happy with the service over the years. Would recommend Mille as a stylist and the salon.

Very good service and attention to detail.
Result as requested, most satisfied.

From the minute I walked into the salon I felt comfortable. I was greeted by a lovely friendly lady and shown to my seat where I waited, I was about 15 minutes early. Whilst waiting all of the staff smiled and acknowledged me, which was nice.
Katie, the stylist who did my hair, was excellent. From start to finish she was very attentive and did exactly as we discussed my hair was to be.

Lucy @ Hair OTT is a top class hairdresser, always look forward to my appointment as I know Lucy will cut and style hair in a manageable style and gives you her full attention whilst doing so.
Highly recommend

Excellent service and always very professional

Friendly professional and efficient service. Enjoyable experience.

Lovely experience and Lucy so very chatty and knowledgeable. Thank you very much Lucy.

A wonderful appointment as always with lovely Liz. Thank you thank you thank you ? xx

I am so happy with my new cut and colour. Mia took the time to go through colour options and really listened to what I wanted. I usually find the hairdressers a bit stressful as they usually get a bit scissor happy! Lucy took off what I asked and my hair looks healthy. The price was not as much as I thought it would be and was worth every penny. Lovely salon and lovely people. Thank you Mia!

First time at hair OTT and really glad I discovered it! Lucy did a Brazilian blow dry, she was friendly and chatty. The chemicals were quite strong and was a bit stingy on the eyes but the results are worth it. All the staff there are lovely and welcoming. Thank you Lucy!

I'm overjoyed. I wanted to go for a 'daring' colour, well for me anyway. Ellie took her time to work with me and understand what I wanted and I am happy with the result

Very pleased with my appointment today. Everyone is very friendly. Eloise has cut and styled my hair beautifully. Thanks Eloise ??

Lovely visit as always, Maxine is super friendly, knowledgeable and nothing is ever too much trouble. I always leave feeling pampered and my curls last for days!

Been goi g to Patrick for years and always look forward to my visit. Great to chat to and very welcoming but most importantly always a great cut and go out feeling a million dollars! ?

This salon and stylist Maxine are always welcoming, I’m never disappointed. I wouldn’t go anywhere else. Patrick is excellent too, really kind. My hair always looks amazing after a visit.