Hair Ott Whiteley, Hampshire

Unit G1 Market Square, Whiteley Shopping Centre, Whiteley Way, Whiteley, Hampshire, PO15 7PD

About us

Our Whiteley salon offers luxury hair care in a relaxed environment. A fabulous addition to the Hair Ott group.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 19:30
Wednesday 09:30 - 19:30
Thursday 09:30 - 19:30
Friday 09:30 - 19:30
Saturday 08:00 - 16:30
Sunday 09:00 - 16:30

Services

Hair

Reviews

4.91
3,635 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

What’s not to love..

Joanna Davies
18th Apr 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Had another consultation today with Jess and I can’t praise this salon team enough. It is a lovely vibe and everyone is really relaxed and friendly. Always interpret my requirements perfectly and never had a bad experience. Thanks you lovely lot!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your wonderful review Joanna, we look forward to seeing you soon at Hair Ott Whiteley.

Hair colour

Helen Deville
17th Apr 2024
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

A very good experience and always a lovely chat with Shannon. She's very caring to her customers.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Shannon is a very caring Designer Helen, we look forward to seeing you soon at Hair Ott Whiteley.

Treatment cut and blow dry

Sue Quinn
17th Apr 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Delighted xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Sue,

Thank you so much for your delightful review! We are thrilled to hear that you had a positive experience at our salon.

Our team at Hair Ott Waterlooville takes great pride in providing excellent services and it means a lot to us that you had a good time. We truly appreciate your kind words and hope to see you again soon.

Thank you for choosing us and we look forward to welcoming you back in the future.

Best regards,

The team at Hair Ott Waterlooville

Miss

Kay Hewison
17th Apr 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Ever since I’ve been coming to the hairdressers I’ve always had cordelle from day one I would never see anyone else cause she now exactly what I want xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Kay,

Thank you so much for your kind words and loyalty to our salon. We are thrilled to hear that you have had a positive experience with Cordelle and that she always knows exactly what you want.

We look forward to seeing you again in the future. Thank you for your trust and for being a valued member of our salon family.

Best regards,
The team at Hair Ott Waterlooville

Very friendly

Angela Cole
17th Apr 2024
Team Member: Katie
5.0
Appointment verified by SaloniQ Software

Always friendly service and great stylist .

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Angela,

Thank you so much for taking the time to leave us a review. We're glad to hear that you had a positive experience with our salon and that you found our team to be friendly and our stylists to be great.

We strive to create a warm and welcoming atmosphere for all our clients, and we're happy to hear that we were able to provide that for you. We appreciate your kind words and we hope to see you again soon!

Best regards,
The team at Hair Ott Waterlooville

Fabulous!

Lynn
16th Apr 2024
Team Member: Shannon
5.0

Fantastic visit as always to Hair Ott, Whiteley today
Shannon always know what styles and colours will look great on me

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

We are so pleased you love your colours and style Lyn, we look forward to seeing you soon at Hair Ott Whiteley.

Thank you Casey

Valerie Metcalf
15th Apr 2024
5.0
Appointment verified by SaloniQ Software

Hair Ott was recommended to me and I can understand why. The service is excellent and professional. Thank you Casey, I am extremely pleased with my cut and colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Valerie,

Thank you so much for your kind words about our salon. We're thrilled to hear that you had a great experience and that you are pleased with your cut and colour. We take pride in providing excellent and professional services to all our clients, and it's great to know that we met your expectations.

We also want to thank you for trusting the recommendation and choosing to visit us. We hope to see you again soon for your hair needs.

Take care,
The Team at Hair Ott Waterlooville

Happy customer!

Claire Bell
13th Apr 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Elise has done a great job with my hair. My highlights look very natural, she has picked the right colours for me. She is very detailed and obviously takes pride in her work. Thank you Elise!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your wonderful review Claire, we look forward to seeing you soon at Hair Ott Whiteley.

Colour and cut

Sue Wills
13th Apr 2024
Team Member: Nicky
5.0

I'm quite new to the Salon having moved to the area 8 months ago. My daughter recommended the Whiteley salon and I feel lucky to have met Nicky. She has made me feel welcome and has worked hard on my colour and cut, listening to my views and encouraging a slightly different look.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review Sue, Nicky is an amazing Designer , we look forward to seeing you soon at Hair Ott Whiteley.

Fabulous

Kate Cornwell
12th Apr 2024
5.0
Appointment verified by SaloniQ Software

Casey was brilliant and I love my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hey Kate,
Thank you for taking the time to leave us a review!
We're so happy to hear that Casey provided you with a brilliant experience and that you love your hair.
We pride ourselves on our team's talent and we're glad it shines through.

Hope to see you again soon for your next hair transformation.
The team at Hair Ott Waterlooville

Happy customer

Karen lewis
12th Apr 2024
Team Member: Eloise
5.0

Eloise was as lovely as always. I am very happy with my hair cut and the service I have received.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Karen,

Thank you for taking the time to leave us such a kind review! We are delighted to hear that you are pleased with your recent hair cut and the service provided by our stylist, Eloise.

Our team at Hair Ott Waterlooville strives to ensure that every client has a positive and enjoyable experience, and we are thrilled that we were able to achieve that for you. We will be sure to pass along your compliments to Eloise.

Thank you again for choosing to visit our salon, and we look forward to welcoming you back for your next appointment!

Best,
The Hair Ott Waterlooville team

Cut and colour

Helen(Penny's Client) Robinson
12th Apr 2024
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

Came out of the salon looking good.....as always. A very relaxed and enjoyable experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Helen,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you left our salon feeling good, as always. It is our top priority to make sure our clients have a relaxed and enjoyable experience. We hope that you continue to choose our salon for all of your hair needs.

Thank you again for your kind words, we truly appreciate it. We look forward to seeing you again soon!

Best regards,

The team at Hair Ott Waterlooville

The worst visit in 17 years

Laura Donaldson
11th Apr 2024
1.5
Appointment verified by SaloniQ Software

Liz did a great cut as always but was not supported by the rest of the staff ….

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Laura,

We're so delighted to hear that you had a great cut with Liz! We always strive to provide exceptional service to each and every one of our clients so we thank you for your feedback. We appreciate you thanking our Manager Jane for 'going above and beyond' helping your sister get booked in too.

Best wishes,
The team at Hair Ott Waterlooville

Totally satisfied

Julie Rogers
11th Apr 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Elise listened and advised. Very pleased with end result Made my visit very pleasant.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thats what we like to hear Julie, we look forward to seeing you soon at Hair Ott Whiteley.

My hair appointment

Sharon Sanders
10th Apr 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Cordelle did her usual great job of cutting and styling my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Sharon,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that Cordelle did an amazing job on your hair. Our team at Hair Ott Waterlooville strives to provide the best services to our clients, and your kind words are welcomed.
We look forward to seeing you again soon!
Best,
The team at Hair Ott Waterlooville

Absolutely brilliant hair cut every time.

Sophie Davison
10th Apr 2024
Team Member: Kelly
5.0
Appointment verified by SaloniQ Software

Been coming here to have my hair cut by Kelly since the salon opened. I’ve never had a single problem with any cuts, always really pleased with them. No problems getting appointments and it’s a very friendly, clean salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your wonderful review Sophie, we look forward to seeing you soon at Hair Ott Whiteley.

Feel good factor overload

Tracy Woodley
10th Apr 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Always gives 100% attention to detail she is amazing at colour, takes her time you never feel rushed. Elise is such a genuine nice person too so talking to her is always a real pleasure. Feel good factor overload.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Elise is an amazing Designer Tracey, we are so pleased you love your hair, and we look forward to seeing you soon at Hair Ott Whiteley.

Hair cut and style

Mrs Amelia New
10th Apr 2024
4.5
Appointment verified by SaloniQ Software

My appointment with Mia today went well, very pleased with end result as always thanks Mia

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Mrs Amelia,

We are so thrilled to hear that you had a great experience with Mia at our salon! We pride ourselves on delivering excellent results and we are glad to hear that Mia didn't disappoint. We are grateful for your kind words and we look forward to seeing you again in the future.

Thank you for choosing us for your hair styling needs.

Best regards,
The team at Hair Ott Waterlooville

Happy hair happy me.

Zainab Zain
6th Apr 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Always makes me feel happy after I had my hair done. Thank you Elise.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review Zainab, we look forward to seeing you soon at Hair Ott Whiteley.

Experience

Samantha Rance
6th Apr 2024
Team Member: Otto
5.0
Appointment verified by SaloniQ Software

Otto spent a lot of time cutting my hair yesterday which showed his dedication and perfection . Otto offered me drinks and made me feel welcome . Otto stayed open late in the salon to finish my hair which I felt bad about and would have left with my hair wet. I appreciate what you did for me Otto. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Samantha,

We are so glad to hear that you had a positive experience at our salon! Thank you for taking the time to share your thoughts with us.

Our team at Hair Ott Waterlooville values each and every one of our clients and strives to provide the best services possible.

Thank you for recognizing Otto's effort to stay open late and complete your hair. We appreciate your understanding and are glad that we could accommodate your needs. Your satisfaction is our top priority.

We can't wait to see you again and continue to provide you with exceptional service.

Team at Hair Ott Waterlooville

Salon

Ingrid Elkin
3rd Apr 2024
Team Member: Phoebe
5.0

Lovely friendly salon very professional stylists

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Ingrid, thank you so much for leaving us a review.
We are thrilled to hear that you had a positive experience at Hair Ott Waterlooville. Our team takes pride in providing both professional and friendly services, so it's always great to receive feedback like this.
We hope to see you again soon. All the best, The Team at Hair Ott Waterlooville.

1st Class Service

Sindy Roberts
2nd Apr 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Phoebe is a wonderful stylist, plus she is always friendly and welcoming.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Sindy,

Thank you very much for your lovely review! We are so glad to hear that you had a positive experience with Phoebe at our salon. She is indeed a wonderful stylist and we are lucky to have her as part of our team.

We strive to create a friendly and welcoming atmosphere for all our clients, and we are delighted that you have felt that during your visit. We look forward to welcoming you back to our salon in the future.

Thank you again for your kind words.

Best wishes,

The team at Hair Ott Waterlooville

Another lovely Haircut

Jackie
28th Mar 2024
Team Member: Penny
5.0

I’m always very pleased with my haircut when I’ve been to Hair OTT, I have Penny do my hair and she never disappoints, Penny is always friendly chatty but most of all professional.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Jackie,

Thank you so much for leaving us such a kind review. We're thrilled to hear that you have been consistently pleased with your haircuts at our salon, and that Penny always delivers the perfect style for you. We're proud to have her as a part of our team.

Thank you again for your kind words. We always strive to provide the best service and will make sure to pass your lovely feedback onto Penny.

Warm regards,
The team at Hair Ott Waterlooville

OTT

Becky Lansley
26th Mar 2024
5.0
Appointment verified by SaloniQ Software

Had a phone call to see if I would like to come in earlier than my appointment which was great. Casey did a fantastic job on my hair and I’m very pleased with it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Becky,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a fantastic experience at our salon and that Casey did a great job on your hair.
We always try to accommodate our clients' schedules and we're glad we were able to offer you an earlier appointment.

We strive to provide the best possible service to all our clients, and we're happy to hear that you were pleased with your hair. We appreciate your valuable feedback and hope to see you again soon!

Best,
The Team at Hair Ott Waterlooville

Made me feel great

Lesleyanne Sergeant
26th Mar 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Went in feeling a bit down, Elise cut and finished my hair making it feel and look brilliant. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thats what we like to hear Lesley , we look forward to seeing you soon at Hair Ott Whiteley.

Brilliant service

Viv Thathiah
24th Mar 2024
Team Member: Patrick
5.0

Patrick did a great job touch up my roots. Mel explained the full process and what would work best for my hair. I thoroughly enjoyed my visit and the nice head massage. I will definitely be returning. Well done guys.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review Viv, we look forward to seeing you soon at Hair Ott Whiteley.

Always a friendly welcome

Barbara Tatford
23rd Mar 2024
Team Member: Mel
5.0
Appointment verified by SaloniQ Software

Always a friendly welcome & Mel was great as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Mel is an amazing Designer Barbara, we look forward to seeing you soon at Hair Ott Whiteley.

Eloise

Michelle Poulton
23rd Mar 2024
Team Member: Eloise
5.0

Thank you to Eloise for sorting my hair out.
Her hair cutting is amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Michelle!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a fantastic experience at our salon and that Eloise did an amazing job with your haircut. We will make sure to pass along your kind words to her. It's wonderful to know that you're happy with the results.

We appreciate your support and we can't wait to see you again soon!

Best regards,
The Hair Ott team in Waterlooville

Love my gair

Tracey Yates
23rd Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Lots of information, suggestions, advice.
Hair feels great. lol thank you for the chat

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Tracey,

Thank you for sharing your experience at our salon! We are so happy to hear that you received lots of information, suggestions and advice during your visit. Our team is dedicated to providing the best service and making sure you leave with beautiful, healthy hair. We are thrilled that you are happy with the results!

We also love when our clients have a great time at our salon and enjoy some friendly chats. It's always a pleasure to make our clients feel comfortable and relaxed while they are here.

Thank you again for taking the time to leave us a review. We hope to see you again soon at Hair Ott Waterlooville.

Best,
The team at Hair Ott Waterlooville

My happy place

Jane Crowhurst
22nd Mar 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

As always Cordelle has done a great job the young girl that washed my hair was so lovely and the receptionist was very attentive

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Jane,

Thank you so much for taking the time to leave us a review! We're so glad to hear that Cordelle did a great job on your hair. Our team is dedicated to providing excellent service, so it's always great to know when our clients are happy.

We're also happy to hear that our young hair wash assistant and receptionist made your visit even more pleasant. We will make sure to pass along your kind words to them.

We are very grateful for your continued support and look forward to seeing you again soon.

All the best,
The Team at Hair Ott Waterlooville

Great haircut.

Lesley Stroud
22nd Mar 2024
Team Member: Kelly
5.0
Appointment verified by SaloniQ Software

Kelly always listens to me and always delivers. I feel great when I leave the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review Lesley, we look forward to seeing you soon at Hair Ott Whiteley.

Superb…. As ever

Julie Wheeler
22nd Mar 2024
Team Member: Patrick
5.0
Appointment verified by SaloniQ Software

I’ve been going to Hair Ott in Whiteley for years even though I have now moved out of the area. Patrick is superb and it’s always a lovely experience with a great haircut. I wouldn’t go anywhere else! I’ve also had two other stylists when Patrick wasn’t available and been pleased vit it’s great to have a regular ‘friend’ doing your hair. I always come out happier all round!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your wonderful review Julie, we like to know you are happier after seeing the amazing Patrick, we look forward to seeing you soon at Hair Ott Whiteley.

5* Service

Lois Buckland
21st Mar 2024
5.0

Thoroughly enjoyed my treatment today with Penny, Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Lois Buckland,

Thank you for taking the time to leave a review for Hair Ott Waterlooville. We are so glad to hear that you had a great experience with Penny and enjoyed your treatment.

We appreciate your kind words and will make sure to pass on your compliments to Penny. We take pride in providing excellent service and it means a lot to us when our customers are happy.

Thank you again for choosing Hair Ott Waterlooville and we hope to see you again soon for another relaxing treatment.

Best regards,

The team at Hair Ott Waterlooville

Regular visit

Rosemary Stenning
19th Mar 2024
Team Member: Cordelle
5.0

Cordelle is. for me, the perfect hair stylist. She is always happy and totally consentrated on the comfort and happiness of the customer, The other staff in the salon are always polite, but more importantly, friendly and helpful.
It is always a pleasure to attend an appointment. Thankyou.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Rosemary,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon! We are so glad that Cordelle was able to provide you with the perfect hair styling and that our team made you feel comfortable and happy.

We truly appreciate your kind words about our staff's politeness, friendliness, and helpfulness. As a team, we always strive to make our customers' appointments a pleasant and enjoyable experience.

Thank you again for your support and for choosing our salon. We can't wait to welcome you back for your next appointment.

Best regards,
The team at Hair Ott Waterlooville.

Cut and colour

Sharon Mackinder
18th Mar 2024
5.0
Appointment verified by SaloniQ Software

Lovely cut and colour service as excellent as ever lovely staff

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your review Sharon. Your hair looked super. We look forward to seeing you again @ Hair OTT Whiteley

Haircut and Dying

Marika Morsch
17th Mar 2024
Team Member: Mel
5.0
Appointment verified by SaloniQ Software

Very efficient and excellent service

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review Marika, we look forward to seeing you soon at Hair Ott Whiteley.

Fresh hair again

Denise Smithard
16th Mar 2024
Team Member: Mel
5.0
Appointment verified by SaloniQ Software

As always Mel made me look tidy again as she does every 6 - 7 weeks. Lovely atmosphere and well looked after as usual.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your wonderful review Denise, we look forward to seeing you soon at Hair Ott Whiteley.

Style & cut

Valarie Mcgowan
16th Mar 2024
Team Member: Phoebe
5.0

Phoebe was very friendly and patient and she did my mums hair the way she wanted it it looks Fabulous and we will definitely be getting Phoebe to style it again

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Valarie,

Thank you so much for leaving us such a lovely review! We're glad to hear that Phoebe was able to give your mum the hairstyle she wanted and that it turned out fabulous. We'll be sure to pass along your kind words to Phoebe and we look forward to having her style your mum's hair again in the future.

Thank you for choosing our salon and we can't wait to see you and your mum again!

Warmly,
The team at Hair Ott Waterlooville

Perfect as always

Mary-Lyn Thomas
16th Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Perfect as always, Thanks Lucy, I am a new woman again...

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Mary-Lyn,

Thank you for the lovely review! We are so happy to hear that you had a perfect experience at our salon and that Lucy helped you feel like a new woman. We strive to make all our clients feel refreshed and cared for during their visits. We appreciate your support and hope to see you again soon.

Best,
The team at Hair Ott Waterlooville

today

Pat Chalmers
15th Mar 2024
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Happy as usual with my cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Pat,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were once again happy with your haircut at our salon.

We appreciate your continued support and look forward to seeing you again soon. If there is ever anything we can do to make your experience even better, please don't hesitate to let us know.

Take care!

-The Team at Hair Ott Waterlooville

Great Salon &. Stylists

Val Rose
15th Mar 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

I’m a regular and wouldn’t want to go anywhere else. Always greeted as a friend by everyone in the salon.
Jess knows my hair and is an exceptional colourist and stylist.
I look forward to my visit every 6 weeks.
Thanks All

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you Val for your comments. Always a pleasure to see you @ Hair Ott Whiteley. Jess loves creating amazing colour and styles for her clients. We look forward to seeing you on your next visit.

From haystack to stunning hair!

Lyndsay Edwards
13th Mar 2024
Team Member: Lucy
5.0
Appointment verified by SaloniQ Software

Once again, Lucy worked magic on my hair that had just been through 3 weeks of hot, humid weather and horrid hotel hairdryers!

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Lucy is amazing Lyndsay, we are so glad you have had some magic done, look forward to seeing you soon at Hair Ott Whiteley.

Mrs

Ann Walmsley
13th Mar 2024
Team Member: Cordelle
5.0
Appointment verified by SaloniQ Software

Always so happy with my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Ann, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you are always happy with your hair after your visits with us. Our team works hard to ensure every client leaves feeling satisfied and confident. We appreciate your kind words and hope to continue providing you with great hair experiences in the future. Take care and see you at Hair Ott Waterlooville soon!
Warmly,
The team at Hair Ott Waterlooville

Very happy with result.

Ginny Brimble
13th Mar 2024
5.0
Appointment verified by SaloniQ Software

Mia (student) did a fantastic restyle with supervision from a qualified stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Ginny,

Thank you so much for taking the time to leave us this lovely review! We are thrilled to hear that you had a fantastic restyle with Mia. Our stylists always strive to provide top-quality services and guidance, and we are happy that this was reflected in your experience.

Best wishes,
The team at Hair Ott Waterlooville

Lovely- feel like a new woman!

Sonia Passingham
12th Mar 2024
Team Member: Penny
5.0
Appointment verified by SaloniQ Software

Very professional, friendly and no fuss.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Hi Sonia,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. Our team prides themselves on providing excellent service and creating a welcoming atmosphere for our clients.

Best wishes,
The Hair Ott Waterlooville Team

Relaxing

Sandra Ashford
12th Mar 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Excellent as always super cut with a delightful stylist 5 stars 🌟

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review Sandra, we look forward to seeing you soon at Hair Ott Whiteley.

Relaxing

Sandra Ashford
12th Mar 2024
Team Member: Elise
5.0
Appointment verified by SaloniQ Software

Excellent as always super cut with a delightful stylist 5 stars 🌟

Service
Value
Result
Cleanliness
Atmosphere

Cut and blowdry

Margaret Gibson
11th Mar 2024
Team Member: Phoebe
4.5

Phoebe as usual gave me a very good haircut and it keeps me coming back. However there are a couple of comments I would like to make regarding this salon. Today I was almost rushed out of the door after my haircut and someone had the door open before I had time to even do my coat up! Even though the stylist was busy with the previous client it seems that the customer is not allowed to sit on the comfortable seating at front of salon but have to sit at the styling area. This has happened several times and is not a one off!! Also I think the customer should be asked if they want a reminder that their appointment is due. To get a phone call and also a text reminder is an irritation rather than a help. I have an appointment card given me when I book the appointment and I also have a calendar so I would prefer to not have both a phone call and text reminder as well. These are minor issues which mar slightly an otherwise excellent salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Dear Margaret,

Thank you so much for taking the time to share your feedback with us. We are happy to hear that Phoebe provided you with a great haircut, as always. We take great pride in our stylists and their skills, and it means a lot to us that you continue to choose our salon.

We apologize for the rush you felt during your visit. We value each and every one of our clients and never want them to feel hurried. We will make sure to communicate with our team about taking the time to properly assist customers, even during busy times.

Regarding the seating, we do encourage our customers to make use of our comfortable front area or styling area at their preference. We will also remind our staff to kindly offer seating options to all customers.

We appreciate your feedback about appointment reminders. We understand that multiple reminders can be overwhelming, and we will make sure to only provide necessary reminders in the future.

Thank you again for your valuable input. We look forward to seeing you again at our salon.

Kind regards,
The team at Hair Ott Waterlooville

Great experience

Anonymous
9th Mar 2024
Team Member: Kelly
5.0

Always enjoy coming in and seeing Kelly as I get well looked after and lots of advice about my hair problems

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your lovely review , we look forward to seeing you soon at Hair Ott Whiteley.

Fantastic service

Evgeniia Brazene
9th Mar 2024
Team Member: Jess
5.0
Appointment verified by SaloniQ Software

Jessica is super professional and friendly, she did such an amazing job! I really enjoyed my visit! I will definitely come back🙂

Service
Value
Result
Cleanliness
Atmosphere
Response from Hair Ott Whiteley

Thank you for your amazing review Evgeniia , we look forward to seeing you soon at Hair Ott Whiteley.