Hair Ott Waterlooville Hampshire

Amazing work

Good service with lots of advice given for my next appointment in March

Lovely relaxing her apt where Ella spent time talking through my choices and making suggestions based on my questions. Hair colour looked fab

Very friendly and professional

Yes. I always do.

Yes. I always do.

Cordelle was lovely, as usual. Listened to what I wanted and it was perfect.

Hi, visited Phoebe today, very skilled stylist. She is a skilled stylist who beautifully feathered and reduced weight in my hair manually whereas other stylists will fall back on the drawing scissors. Colour looks great and she took the time to get it right.

Casey was my tech assistant and as always she was ace, taking an interest in my chat and checking I was ok , brilliant customer service.

Another tech assistant (apols don’t know her name),helped me with my car ticket, really nice personable hair ott colleague who went above and beyond.

Usual superb experience, always feel better when Eloise does my hair ❤️❤️

Katie is always lovely and we always have a good chat. She always does my hair just how I like it❤️
Quite expensive but worth it

Lovely haircut as usual from Katie

Excellent stylist and colourist. Friendly, helpful and professional thanks Ellie.

As usual everything was perfect.

Lovely girl, listened. Explained then cut. Hair was cut very well, curls were kept in and hair styled how I liked

Beautiful cut and style great service recommend to visit

Absolutely amazing! Ellie knows me and my hair and helps me achieve the look I want

After a short time away from Hair Ott, I had forgotten how good it is.
Wonderful service, fantastic hair advice and attention to every detail (they even went to the shop to ensure I had the drink of my choice).
Highly recommended ?

Ella was so lovely and cut my hair perfectly just how I wanted it :-) see you soon x

Such a wonderful experience. Mia was great, understanding and I got exactly what I asked for. Everyone was so helpful and friendly. Definitely recommend Hair Ott

Long overdue haircut as I was growing it . Only had a small trim but it made a huge difference. Thank you Cordelle it is perfect x

Mia does a good cut, spends time chatting through what I'd like. I never feel I'm being rushed. I enjoy my hair cut with Mia

Very pleased with my hair cordelle has been absolutely brilliant all year every time I come in the salon I feel very welcome and very pleased with my hair every time I would like to say she’s a great asset to your company

Ella listened to me and advised. She cut my hair really well, exactly as I had asked, in a U-shape rather than straight across, with long layers to give my fine straight hair some movement. I was fortunate to get a same day appointment 3 days before Christmas, as she'd had a cancellation.

My first visit & from the moment I walked in, I was welcomed with friendly smiles, everyone was professional & efficient. Ella sat with me asking what I wanted & she more than delivered. I was over the moon with the outcome. Definitely will arranging my next visit soon.

A very enjoyable appt Mia is a most talented young lady very pleasant & caring who always listens to what I would like & always gives suggestions .7

Excellent stylist, very friendly and professional

Best cut Ive ever had

As always I'm so pleased with my hair cut and colour. Thank you Katiev

A fantastic service as always. Phoebe knows my hair and always gets it right!
Big thanks Phoebe!!

Always feel welcome and everyone is friendly. Ellie always makes me feel at ease. Only thing that I don't enjoy is the lighting. Its so unflattering, on my hair and skin. Feel unattractive when looking in mirror.
The place is also starting to look a little tired and run down. Especially compared to other salons. Luckily the staff make up for the shabby decor

Love having a chat with ellie , and I’m always happy with my hair when I leave the salon !

Came in feeling a bit flat … left feeling a million dollars ?very happy with hair , thank you Ellie and for greeting me at reception as reception team busy ?hence reply below

My first hair colour and cut .very happy .Lucy did a great job

Another lovely hair cut and colour by Lucy

Mia is amazing with colour. Knows exactly how to get the right result … and with me going from really dark brown to pink all over, she did amazing.

Love my hair with Emma as always she knows just what I want ☺️

Love this salon
Friendly, care taken in every aspect
Hair always looks amazing
Love the products used
Perfect

As always Phoebe has done an amazing job cutting and styling my hair!!! Lovely girl. X

I haven't been in a salon for years. I felt very welcomed soon as I have stepped into this beautiful salon. My stylist Mia, isn't just an amazing hairdressers, she is a very pleasant person as well. She talked me through the process of my haircut, the products she used, and at the end she aslo showed me how to style my hair at home. I will be a returning customer for sure :)

Cordelle always cuts my hair so beautifully and she looks after me with such kindness. Everyone in the salon is lovely.

Really pleased with the results, lovely cut and great colour blend. Thank you as always Cordelle

Lovely visit from the young lady washing my to ella with a lovely haircut thankyou ?

Phoebe is lovely and talks you through what she's going to do. Love my new hair cut

A wonderful visit, left feel great with a fab new style and a bounce in my step!

Lovely lady, excellent hair cut.

Everyone was friendly and polite. My stylist took the time to discuss what I wanted done and gave options and suggestions to make sure I get what I wanted but it also suits my face shape. It was reasonably price as well.

It was an excellent experience

Lovely experience again , love going to the hairdressers now

My hair is easy to manage, sleek and smooth. Lucy gives a lot of thought to my hairs needs.

After deciding to have my hair professionally done after 4 years I chose this salon because I thaught I was more likely to get what I asked for. I had a consultation on the Tuesday and discussed what I wanted to change and showed a picture of what I was aiming for , the stylist told me that was a completely realistic colour and it would be easily achieved, following this discussion I felt happy to go ahead and book. I did however mention that I did not want any treatments as I had plenty of very good ones at home as I used to do hairdressing myself, so I was quoted for the cut and colour.
On arriving for my appointment 2 says later I met my stylist, I showed her the picture of what I wanted and again was told yes this is completely achievable. She then rough cut it and then told me 'well I can't get it like the picture without you having a treatment and insinuated my hair was in poor condition.
I replied and said I didn't want it as I discussed on Tuesday.
4 and a half hrs later I could see that the colour was nothing like I asked for , the bleach had barely lifted . Doing hair tears ago myself I know my hair lifts well with bleach but she couldn't seem to do it.
When I said I wasn't happy she kept telling me well it was what you asked for. In actual fact it wasn't I booked in for ombre and she said she'd done baliage which is more faded. Her attitude was not great at all. I proceeded to pay way more than what I was originally quoted . I was then offered to go back and redoo the colour with a different stylist. So another 5 hrs later still not what I'd asked for.
The colour that was done just looks like something I would have been able to do myself.
I made out I was OK but was absolutely gutted . When I phoned to complain I was offered a refund for the treatment I was given that I didn't want but they never refunded me. Katie the stylist the second time around was lovely.
I will never go back to a salon it's a complete rip off