Hair Ott Waterlooville is the destination salon for the Hampshire area. This exceptional team of designers includes holders of the Wella Master Colour Award plus long hair specialists.
Hair Ott Waterlooville is the destination salon for the Hampshire area. This exceptional team of designers includes holders of the Wella Master Colour Award plus long hair specialists.
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Hair
Very professional, friendly and no fuss.
Hi Sonia,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at our salon. Our team prides themselves on providing excellent service and creating a welcoming atmosphere for our clients.
Best wishes,
The Hair Ott Waterlooville Team
Phoebe as usual gave me a very good haircut and it keeps me coming back. However there are a couple of comments I would like to make regarding this salon. Today I was almost rushed out of the door after my haircut and someone had the door open before I had time to even do my coat up! Even though the stylist was busy with the previous client it seems that the customer is not allowed to sit on the comfortable seating at front of salon but have to sit at the styling area. This has happened several times and is not a one off!! Also I think the customer should be asked if they want a reminder that their appointment is due. To get a phone call and also a text reminder is an irritation rather than a help. I have an appointment card given me when I book the appointment and I also have a calendar so I would prefer to not have both a phone call and text reminder as well. These are minor issues which mar slightly an otherwise excellent salon.
Dear Margaret,
Thank you so much for taking the time to share your feedback with us. We are happy to hear that Phoebe provided you with a great haircut, as always. We take great pride in our stylists and their skills, and it means a lot to us that you continue to choose our salon.
We apologize for the rush you felt during your visit. We value each and every one of our clients and never want them to feel hurried. We will make sure to communicate with our team about taking the time to properly assist customers, even during busy times.
Regarding the seating, we do encourage our customers to make use of our comfortable front area or styling area at their preference. We will also remind our staff to kindly offer seating options to all customers.
We appreciate your feedback about appointment reminders. We understand that multiple reminders can be overwhelming, and we will make sure to only provide necessary reminders in the future.
Thank you again for your valuable input. We look forward to seeing you again at our salon.
Kind regards,
The team at Hair Ott Waterlooville
Absolutely lovejy cut
With care -as usual
Delighted
Always a treat. Well looked after, Always listen to what I think I want and discuss my options. I feel pampered after a lovely head and shoulder massage and a coffee.
As always Phoebe gives great csre and expertise to her work making the visit enjoyable and the results excellent Thsnkyou
As always, a wonderful cut and blow dry.
Liz cut my hair beautifully. Just how l wanted it,so so pleased lovely cut and lovely Liz thankyou so much
Cordelle listens to what I’d like and gives great advice and I value her opinion and recommendations. She’s always incredibly calm, and professional. I am very pleased with my colour and cut :)
I came to be a model for the trainee Mia and Otto assisted her. I was so pleased with the result! Well Done 👏!
Another great service. As always, Phoebe has got my hair looking good! She knows exactly how to cut and style it and never disappoints! She's always cheerful and chatty and her expertise shines through every time!
Great service, had full head highlights. Love the colour, love the staff.
Eloise is a perfectionist and spends time on ensuring every hair is in its place by the end of the cut and styling. Really happy with my hair. Thank you.
Toner appointment with penny today. Staff friendly and attentive as usual. Penny has been so helpful and kind for all of my appointments. Offering advice and giving suggestions.
Lovely welcome and very competent stylist.
As always an excellent stylist and her attention to detail is to be commended.
Casey did my hair brilliantly, thank you
Had my hair cut by casey. Recently moved to the area. Have had the same stylist for 15 years. She was fantastic took on all that I asked and also suggested options
Lucy did a great job today, love my haircut.
I always look forward to my hair appointment…I’m made to feel welcome and I enjoy the pampering, especially the head massage! Phoebe is a great stylist and I trust her thoughts and ideas on what she recommends.
Always a pleasure to visit Cordelle & leave happy pleased & rejuvenated Hair Ott should be on the NHS such a great boost to moral
Casey was great thank you very much
Friendly salon very professional
Really pleased with my haircut - easy to keep looking nice too
She is professional! It was my first time in salon but she made me feel comfortable and made my hair look gorgeous. Can't wait to go back for colour again soon
She is professional! It was my first time in salon but she made me feel comfortable and made my hair look gorgeous. Can't wait to go back for colour again soon
She is professional! It was my first time in salon but she made me feel comfortable and made my hair look gorgeous. Can't wait to go back for colour again soon
Always feel Cordelle does such a smashing job.
Thank you
Cordelle took over from Katie today as she’s away
She did a lovely job on my hair
Tried really hard to do what I asked for
Pleased with the results
She couldn’t do enough to keep me happy
Excellent
Highly recommend
❤️
Thank you for listening and advising what is the best cut for my hair type. Delighted as ever!
Cordelle has cut my hair a few times so I asked for her to do my half head of foils. I loved the time she took even though she was busy and the end result was just what I wanted.
Casey made a brilliant job of my messed up cut . She came to the rescue !
Eloise was very friendly and polite on arriving. She explained everything thoroughly during the appointment and made sure to ask plenty of questions about what I wanted which I really appreciated. I'm very happy with the end result and she also gave me advice on how to maintain the style
Love it Thankyou very much
Another great cut and style by Liz. Really enjoyed the whole experience
Always fantastic. Took such care when cutting my hair. Great attention to detail.
I enjoyed my appointment today, thank you. Nice premises, attention to detail, friendly and professional staff - what more could we want!
Penny is brilliant with colour, getting it just right for my skin tone & preferences, & I'm not the best at explaining what I want!
Penny understood my requirements and offered various options before we agreed the final option. I am very please with the cut and colour. Thank you
Excellent appointment as always with lovely Liz. Time was taken to discuss colour refresh, with some highlights added to brighten as recommended by Liz and then modified the style cut and design. Very happy with result 🙂
Love her service and attitude, didn't love this experience too much.. I felt my hair was pulled a lot (especially in hair wash, also the lady washing my hair had a wet bracelet that kept hitting me in the eye) and dye left on my face.. My stylist did help me with the dye though.
Left in a not very good mood and a headache :(
Polite and friendly greeting, attentive and professional
I have been going to Hair Ott for years and I can’t fault them. All staff are wonderful, kind and friend. I have never had a problem. 🥰
A superb style as always! Thank you Otto!!
Happy Christmas to all the staff who are always so kind, friendly and above all professional. Thank you all!!
A superb style as always! Thank you Otto!!
Happy Christmas to all the staff who are always so kind, friendly and above all professional. Thank you all!!
Good service as always and very friendly team
Mia's name not on list
Had a lovely experience very nice girl
All the staff very nice
As always a pleasure. Love the cut and Eloise was lovely as always. Lovely hot coffee and chocolate as well.
Eloise was Very friendly nice to talk
Lovely cups of teas too
Hair Ott Waterlooville is the destination salon for the Hampshire area. This exceptional team of designers includes holders of the Wella Master Colour Award plus long hair specialists.