Hair Lab - Basingstoke

16 Mayfair House, Hollins Walk (in Festival Place), Basingstoke, Hampshire, RG21 7JT

About us

Hair Lab Hair Salon in Basingstoke.

Hair Lab salons were founded by husband and wife team Chigz and Hina Hirani.

We offer a wide range of services including ladies & gents hair cuts & styling, hair colour, balayage, colour correction services, bridal hair & deep conditioning treatments including olaplex, plus, we stock only the best professional home hair care products to keep your hair looking its best once you leave our salon.

Whether you are looking to change your hair cut, update your hair colour or reinvent your look with a re-style, our skilled hairstylists are here to help you. Ask for advice on which hairstyle would suit your face shape and lifestyle so we can create a hairstyle that you absolutely love.

Using only the latest products from world-renowned hair experts such as L’Oréal, Kérastase and GHD, our skilled hairstylists combine both modern and traditional techniques to give you a 5 star personalised service.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 11:00 - 17:00

Services

Hair

Our work

Reviews

4.82
164 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Haircut 18/09

James Cameron
18th Sep 2025
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Patience is a brilliant stylist, she is always friendly and takes great care in making sure that she always delivers what I have asked for.
All the staff are really helpful and friendly

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Response from Hair Lab - Basingstoke

Hi James,

Thank you so much for taking the time to leave us a review. We are delighted to hear that Patience has been a brilliant stylist for you and that you have always received the service you requested. We strive to provide a friendly and welcoming atmosphere for all our clients and it's wonderful to hear that you have experienced this with all our staff.

Your support means a lot to us and we can't wait to welcome you back to our salon soon.

Best wishes,
The team at Hair Lab - Basingstoke

Excellent as always

Sheila Van Den Berg
18th Sep 2025
Team Member: Milly
5.0
Appointment verified by SaloniQ Software

Always so pleased with my hair after visiting Hair Lab and Milly.

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Response from Hair Lab - Basingstoke

Dear Sheila,

Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you are always pleased with your hair after visiting our salon and having Milly as your stylist.

We believe that our talented team members, like Milly, play a huge role in ensuring our clients leave feeling happy and satisfied with their hair. We will be sure to pass on your positive feedback to her.

We hope to see you again soon for your next appointment and continue to provide you with excellent hair services at Hair Lab - Basingstoke.

Warm regards,
The Hair Lab - Basingstoke team

Hair

Ingrid Carroll
18th Sep 2025
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Really pleased she listened carefully to what
I wanted

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Response from Hair Lab - Basingstoke

Hi Ingrid,

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us at Hair Lab. Our team always strives to listen carefully to our clients' needs and make sure they leave feeling happy and satisfied.

We appreciate you taking the time to share your thoughts and we hope to see you again soon!

Best,
The Hair Lab - Basingstoke team

Best gair

Alice Wright
17th Sep 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Best hair style I’ve had in a while. The exact colour I want and sing was absolutely lovely. I’m very happy

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Response from Hair Lab - Basingstoke

Hi Alice, thank you so much for taking the time to leave us such a kind review. We're thrilled to hear that you're happy with your hair style and that we were able to achieve the exact colour you wanted. Sing will be delighted to hear that you enjoyed your experience with us. We truly appreciate your support and we look forward to welcoming you back to our salon in the future. Take care! The team at Hair Lab - Basingstoke.

Lab hairdresser

Anonymous
17th Sep 2025
4.5

I have been going to the lab hairdressers for over 9 years. I have always found the staff very friendly and good at their job. Sing has been doing my hair and we always have a laugh and I feel very relaxed. My hair always looks good. I would recommend the lab thanks

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Response from Hair Lab - Basingstoke

Dear valued client,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you have been a loyal customer for over 9 years and have had positive experiences with our friendly and skilled staff.

We are especially glad that Sing has been able to make your hair appointments enjoyable and relaxing, while also ensuring that your hair always looks good. We strive to create a welcoming and comfortable atmosphere for all our clients, and we are grateful to have earned your recommendation.

We look forward to seeing you again at Hair Lab and continue providing you with great hair services and a laugh or two!
Best regards,
The Hair Lab - Basingstoke team

Miss

Anonymous
17th Sep 2025
Team Member: Katie K
5.0

My hair was pretty long and in good condition, until I started using box hair dyes, I was using olio with no ammonia but it still has peroxide,
A bit of my hair broke at the sides, I went to a local hairdressers in town ( I didn’t have much money) and asked him to trim the ends an blend the breaks in, well, he used a thinning comb and blended my hair into the breaks rather than the other way round and ended up chopping half a section of my hair off at the front.

I went to the lab near enough on tears, and was holding myself back from going to the local hairdressers, as I was so annoyed and use or I didn’t want to embarrass myself.

Katie played with my hair feeling the texture, she knew I was devastated at the thought of it being all chopped off.

She managed to to cut another layer and blend it in so I didn’t lose much hair, I have to say I’m very surprised of her age and her expertise, and how she managed to sort it out ( there’s still a way to go, but I’m extremely happy)

I came back three months after, and my hair is looking better and better and healthier each time.

I can’t believe how she’s managed to save my hair, I had more cut this time, as my hair is fine I don’t like too many layers.

Thankyou Katie, I’m glad I got you when I came to the lab, and I’m over the moon with the work on repairing my hair you have done so far.

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Response from Hair Lab - Basingstoke

Dear valued customer,

Thank you for taking the time to share your experience at our salon. We are sorry to hear that your previous hair coloring attempts did not go as planned and that you had a frustrating experience at a local hairdresser. We understand how important your hair is to you and we are glad you turned to us for help.

We are delighted to hear that our stylist, Katie, was able to save your hair and give it a fresh, healthy look. She is certainly a talented and skilled member of our team, and we have passed along your kind words to her. We are happy that you have noticed improvement in your hair's condition and we look forward to continue taking care of your hair.

Thank you for choosing our salon and for putting your trust in us. We appreciate your support and hope to see you soon for your next appointment.

Best regards,
The team at Hair Lab - Basingstoke

Great hair

Ingrid Carroll
16th Sep 2025
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Great

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Response from Hair Lab - Basingstoke

Hi Ingrid, thank you for your kind review! We're thrilled to hear that you had a great experience at our salon. Our team works hard to ensure that all our clients leave feeling satisfied and happy with their hair. We appreciate your positive feedback and hope to see you again soon. If there is anything else we can do to improve your experience, please do let us know. Thank you for choosing Hair Lab for your hair care needs. Sincerely, the team at Hair Lab - Basingstoke.

Amazing

Pam Ross
16th Sep 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Very good at doing my hair she is a very friendly person confident in her job

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Response from Hair Lab - Basingstoke

Hi Pam,

Thank you for taking the time to leave us a review! We are so happy to hear that you enjoyed your visit to our salon and that you were pleased with your hair. Our team takes pride in providing excellent service and we are thrilled to hear that you found our stylist to be friendly and confident in her job.

We look forward to seeing you again soon and thank you for choosing Hair Lab for your hair needs.

Best regards,

The team at Hair Lab - Basingstoke

Hair style

Tracy Wake
16th Sep 2025
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

What i like is that Mollie listens to my ideas, as well as telling me her ideas as well. We always decide between us.

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Response from Hair Lab - Basingstoke

Hi Tracy,

Thank you for taking the time to leave your feedback about Mollie at Hair Lab. We are glad to hear that you appreciate her collaborative approach and it's great to know that you both come to a decision together. Our team always aims to listen to our clients' ideas and provide our own suggestions as well. We believe in working together to achieve the best results for our clients.

We look forward to seeing you again at Hair Lab soon!

Warmly,
The team at Hair Lab - Basingstoke

First class

Georgina Karahassan
15th Sep 2025
5.0
Appointment verified by SaloniQ Software

Very friendly

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Response from Hair Lab - Basingstoke

Dear Georgina,

Thank you so much for leaving us such a kind review! We pride ourselves on providing a friendly and welcoming atmosphere for all of our clients. It's always great to hear when our efforts are appreciated.

We are delighted that you had a positive experience at our salon. Our team works hard to create a comfortable and inviting space for everyone who walks through our doors.

We hope to see you again soon and continue to provide you with excellent services. Thank you again for your kind words.

Best Wishes,
The Hair Lab - Basingstoke Team

Brilliant haircut

Carol Cullen
12th Sep 2025
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Had a restyle today and am extremely happy with the result. Gone from a sad and limp looking bib to a choppy trendy looking pixie cut and couldn’t be happier

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Response from Hair Lab - Basingstoke

Hi Carol, thank you for taking the time to leave us a review! We are so glad to hear that you love your new choppy pixie cut. Our team at Hair Lab - Basingstoke always strives to give our clients the best possible experience and we are thrilled that we could meet your expectations. We hope to see you again soon for your next restyle! Best, the team at Hair Lab - Basingstoke.

Blowdry

Maritza Bast
12th Sep 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Extraordinary job. Sing usually goes no a mile instead a 100 miles!!!

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Response from Hair Lab - Basingstoke

Dear Maritza,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an extraordinary experience at our salon.

We pride ourselves on always going the extra mile for our clients and it means a lot to us that you noticed. It's our goal to exceed your expectations and we're glad that we were able to do so.

Thank you again for your kind words and for choosing to visit our salon. We can't wait to see you again soon!

Best regards,

The team at Hair Lab - Basingstoke

Haircut

Diana Ciocoi
11th Sep 2025
Team Member: Milly
5.0
Appointment verified by SaloniQ Software

⭐️⭐️⭐️⭐️⭐️
I’ve been coming to Milly for my haircut and color for the past two years, and I couldn’t be happier! She always understands exactly what I want and makes me feel amazing every single time. Today’s haircut and blow dry were perfect – she has such a great eye for detail and style. Milly is not only incredibly talented but also so kind and professional, which makes every appointment a real pleasure. I always leave the salon feeling confident and refreshed. Highly recommend her!

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Response from Hair Lab - Basingstoke

Hi Diana,

Thank you so much for taking the time to leave such a lovely review. It's always great to hear that you have been happy with your experience at our salon and with Milly.

It's wonderful to hear that Milly's skills and expertise have helped you achieve the perfect haircut and color for the past two years! We are so glad to have her on our team. It's also great to know that Milly's professionalism and kindness make your appointments a real pleasure.

We are thrilled to have such a loyal and satisfied client like you and we are looking forward to seeing you again in the future!

Best regards,

The team at Hair Lab - Basingstoke

Love my new hair cut! 😀

Raki Anis
11th Sep 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

I've been coming to the Basingstoke Hair Lab for years now and been having my haircut by Sing. He knows my hair now better than me and Intrust him completely with it.
So happy with my latest cut today.
Thank you Hair Lab and Thank you Sing!

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Response from Hair Lab - Basingstoke

Hi Raki,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you have been coming to Hair Lab - Basingstoke for years and that Sing has been taking such good care of your hair. We truly appreciate your trust in him and are happy to hear that you were pleased with your latest cut.

We are grateful to have such loyal customers like you, and we look forward to seeing you again soon!

Best,
The Team at Hair Lab - Basingstoke