Hair Lab - Basingstoke

16 Mayfair House, Hollins Walk (in Festival Place), Basingstoke, Hampshire, RG21 7JT

About us

Hair Lab Hair Salon in Basingstoke.

Hair Lab salons were founded by husband and wife team Chigz and Hina Hirani.

We offer a wide range of services including ladies & gents hair cuts & styling, hair colour, balayage, colour correction services, bridal hair & deep conditioning treatments including olaplex, plus, we stock only the best professional home hair care products to keep your hair looking its best once you leave our salon.

Whether you are looking to change your hair cut, update your hair colour or reinvent your look with a re-style, our skilled hairstylists are here to help you. Ask for advice on which hairstyle would suit your face shape and lifestyle so we can create a hairstyle that you absolutely love.

Using only the latest products from world-renowned hair experts such as L’Oréal, Kérastase and GHD, our skilled hairstylists combine both modern and traditional techniques to give you a 5 star personalised service.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 11:00 - 17:00

Services

Hair

Our work

Reviews

4.80
198 verified reviews
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Value
Result
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Atmosphere
Filter by rating

First visit

Carla Hack
18th May 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy was lovely, helped me to decide on the haircut and style I wanted. A lovely hair wash with massage and of course not forgetting the easy going chat. Was a pleasant and easy hair appointment, not had one like that in a long while.

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Hair cut

Tina Lilleker
18th May 2026
5.0
Appointment verified by SaloniQ Software

I love by hair cut the staff are always friendly excellent service i would recommend this hairdresses

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Great experience

Pippa W-P
18th May 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

I had a great experience getting my hair cut and styled by Sing! He really took the time to find out what I wanted and it looks fab!

He also kindly did a colour consultation the same time which I really appreciated as it’ll make booking my next appointment easier.

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Disappointed

Wendy Sneddon
14th May 2026
3.0
Appointment verified by SaloniQ Software

Firstly I’m unable to select my stylist as her name isn’t on the list….it was Grace. Overall I’m happy with my hair cut but what was disappointing was the welcome & general customer service.
When I entered the salon, I was met with a very uninterested & unwelcoming person. During the hair washing, I had a head massage for no more than 20 seconds & felt very rushed. I wasn’t offered any refreshments (free or otherwise) & once the cut & blowdry was complete, I was just told to meet Grace at the desk to pay & she just walked off with no advise on any future bookings. Hence I will not be booking with Hairlab again.

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Lovely haircut

Sharon Jones
13th May 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Mollie is a lovely and professional hairdresser. My looked an felt amazing

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Response from Hair Lab - Basingstoke

Hi Sharon,

Thank you for leaving such a kind review about Mollie at our salon. We are so happy to hear that you had a positive experience and were pleased with your hair. We pride ourselves on having a team of skilled and friendly hairdressers who strive to make our clients feel amazing.

We hope to see you again soon for your next appointment!

Best,
The Hair Lab team.

Pretty busy Izzy

Claire Bajaj
12th May 2026
Team Member: Izzy
4.5
Appointment verified by SaloniQ Software

Izzy was very personable and I felt confident pretty quickly that she would do a good job on my hair. She did!

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Response from Hair Lab - Basingstoke

Hi Claire, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon and that Izzy took great care of you! We pride ourselves on our friendly and skilled team, and we are glad that it showed during your visit. Thank you for trusting us to take care of your hair, and we hope to see you again soon! Best, The team at Hair Lab - Basingstoke

Grace

LJ
11th May 2026
5.0
Appointment verified by SaloniQ Software

Had such a great experience with my recent haircut! Grace was absolutely lovely and really listened to what I wanted. The cut turned out fab — I’m so happy with it. Will definitely be coming back!

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Response from Hair Lab - Basingstoke

Hi LJ,

Thank you for taking the time to leave such a kind review for our salon. We're thrilled to hear that you had a great experience with Grace and that she listened to your haircut desires. We understand the importance of a great haircut and we appreciate your trust in our team. We look forward to seeing you again soon!

Warm regards,
The Hair Lab - Basingstoke team

A friendly salon with very knowledgeable staff

Emma Campbell
11th May 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy advised on a style suitable for my long and limp hair and cut and styled it beautifully.
Thank you 😊

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Response from Hair Lab - Basingstoke

Hi Emma, thank you for taking the time to leave us this lovely review! We are so glad to hear that you had a great experience with Izzy, and that she was able to help you find a style that suits your hair type. We will make sure to pass along your kind words to her. Thank you for choosing our salon, and we hope to see you again soon! 😊 Take care, The team at Hair Lab - Basingstoke

Best experience

Rachel Evans
8th May 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

I have such a good experience the chat and har service was impeccable

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Response from Hair Lab - Basingstoke

Dear Rachel, thank you for taking the time to leave us a review. We are so happy to hear that you had a great experience at our salon! Our team takes pride in providing impeccable service and making sure our clients feel comfortable and welcome. We hope to see you again soon for your future hair needs. Best regards, the team at Hair Lab - Basingstoke.

Long layered bob

Cristina Popescu
8th May 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

My haircut result was amazing I extremely appreciate his patience,
talent and professionalism!
I massively recommend Sing! He is a truly artist !

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Response from Hair Lab - Basingstoke

Hi Cristina,

We are thrilled to hear that you had a positive experience at our salon. Thank you for taking the time to share your thoughts about Sing's talent and professionalism. We will make sure to pass along your kind words to him.

We are always striving to provide our clients with amazing results, so your recommendation means a lot to us. We hope to see you again soon for your next haircut.

Warm regards,
The Hair Lab team, Basingstoke

Best haircut I’ve ever had

Sophie Bane
7th May 2026
5.0
Appointment verified by SaloniQ Software

I had a cut and blow dry appointment with grace, and it’s the best haircut I’ve ever had, I had a bad experience with another salon before so have always been rather nervous about getting my hair cut again, but she was absolutely wonderful, rlly nice, and so professional, you can tell she rlly values the work that she is doing!! Will definitely being going back

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Response from Hair Lab - Basingstoke

Dear Sophie,

Thank you so much for leaving such a lovely review about your experience at our salon. We are thrilled to hear that Grace gave you the best haircut you've ever had and made you feel comfortable and at ease during your appointment.

At Hair Lab, we take pride in delivering top-quality service and it means a lot to us that you noticed our team's professionalism and passion for our work.

We would love to have you back for your future hair needs and we are looking forward to seeing you again!

Best regards,

The team at Hair Lab - Basingstoke

amazing service :)

Lily
7th May 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

She was absolutely lovely, first time getting hair cut alone so was super nervous and she made it a great experience. 100/10 haircut and did exactly what I asked.

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Response from Hair Lab - Basingstoke

Hi Lily,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you had a great experience at our salon and that our stylist was able to make you feel comfortable during your first solo haircut.

We always strive to provide our clients with the best service possible and it means a lot to us that you were happy with your haircut. We're glad that we were able to achieve the look you wanted!

We look forward to welcoming you back to Hair Lab - Basingstoke in the future.

Best regards,
The team at Hair Lab - Basingstoke

Spoiling myself

Shirley Matthews
7th May 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Very pleasant young lady, made me feel very comfortable.
Pleased with outcome so I’ll be back.

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Response from Hair Lab - Basingstoke

Dear Shirley,

We are so glad to hear that you had a great experience at our salon! It's wonderful to hear that our team member made you feel comfortable and that you were pleased with the outcome of your visit. We pride ourselves on providing a welcoming and relaxing environment for all our clients.

Thank you for choosing our salon and we can't wait to see you again on your next visit. Please don't hesitate to let us know if there is anything we can do to make your future visits even better.

Best regards,
The Hair Lab - Basingstoke team

Olaplex treatment

Anonymous
5th May 2026
1.5

Not happy with the olaplex treatment I had yesterday.
There is no difference in hair at all. Staff appeared to be in rush too.

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Response from Hair Lab - Basingstoke

Dear valued customer,

We are sorry to hear that you were not satisfied with your olaplex treatment at our salon. We take all customer feedback seriously and our team would like to express our apologies for any inconvenience caused.

We would like to assure you that our team always strives to provide the best service to our customers and we regret that you did not feel that way during your visit. We would appreciate it if you could share more details about your experience with us so that we can work towards improving our services in the future.

Thank you for bringing this to our attention and we hope to have the opportunity to provide you with a better experience in the future.

Best regards,
Hair Lab - Basingstoke Team

Great salon and service

Tia Rookes
4th May 2026
5.0
Appointment verified by SaloniQ Software

Grace was wonderful. both my daughters loved their new haircuts. Will be returning!

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Response from Hair Lab - Basingstoke

Hi Tia Rookes,
Thanks for taking the time to leave us a review. We're so glad you and your daughters had a great experience at our salon. We always strive to provide excellent service and we're happy to hear that we met your expectations. We can't wait to see you and your daughters again for their next haircuts. Thank you for choosing our salon!
Best,
The Hair Lab - Basingstoke team

Fantastic service

Mollie Webb
3rd May 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Sing did a wonderful job reviving my hair colour after a long break from treatment, highly recommend!

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Response from Hair Lab - Basingstoke

Dear Mollie,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you were happy with the results of our colour treatment! We strive to give all our clients the best possible experience, and it's great to know that we succeeded in reviving your hair colour.

We truly appreciate your recommendation and we can't wait to have you back in our salon. Our team always looks forward to making our clients feel and look their best. Let us know if there's anything else we can help you with in the future.

Thank you again for trusting us with your hair. Take care and see you soon!

Warmest regards,
The Hair Lab team - Basingstoke

Wonderful

Danielle Duce
3rd May 2026
5.0
Appointment verified by SaloniQ Software

Really enjoyed having my hair cut. Always a treat but it’s made more enjoyable when the stylist is chatty and friendly.

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Response from Hair Lab - Basingstoke

Hello Danielle, thank you for taking the time to leave us a review! We're so happy to hear that you enjoyed your recent haircut with us. We pride ourselves on not only providing quality services, but also creating a welcoming and friendly atmosphere for our clients. We're glad our stylist's chatty and friendly nature added to your overall experience. We look forward to welcoming you back to our salon in the future. Take care! Team at Hair Lab - Basingstoke.

Amazing

Samantha Stanton
3rd May 2026
Team Member: Sing
4.5
Appointment verified by SaloniQ Software

As always sing was fantastic so happy with my cut and colour

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Response from Hair Lab - Basingstoke

Hi Samantha,

Thank you so much for your lovely review! We're thrilled to hear that you were happy with your cut and colour at our salon. It's always our goal to provide the best possible experience for our clients, and we're so glad we were able to achieve that for you.

We truly value your loyalty and we're grateful to have you as a customer. We can't wait to see you again at Hair Lab - Basingstoke and continue to provide you with fantastic services.

Take care!

The team at Hair Lab - Basingstoke

Blup

Gillian Ward
1st May 2026
5.0
Appointment verified by SaloniQ Software

Sophie is not in the list. She has always given me a great haircut. Sadly now left on maternity leave. Will miss her

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Response from Hair Lab - Basingstoke

Dear Gillian,

Thank you so much for taking the time to leave us a review. We are happy to hear that you have always had a great experience with Sophie and we will definitely miss her while she is on maternity leave. We hope to have her back at our salon in the future, but in the meantime, our other stylists are more than capable of giving you a great haircut.

We appreciate your support and hope to see you at our salon again soon!

Best regards,

The team at Hair Lab - Basingstoke

Great

Gillian Ward
30th Apr 2026
5.0
Appointment verified by SaloniQ Software

Sophie gives me a great haircut. Need a good replacement as she is now on maternity leave. Had a Final Cut with her today.

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Response from Hair Lab - Basingstoke

Dear Gillian,

Thank you so much for your kind words about Sophie's haircut! We're so happy to hear that you were pleased with your experience at our salon.

We completely understand your need for a good replacement while Sophie is on maternity leave. Rest assured, we have a talented team of stylists who are more than capable of giving you the same level of great service that you received from Sophie.

We would be more than happy to assist you in booking an appointment with one of our other skilled stylists. Thank you for choosing our salon for your Final Cut and we hope to see you again soon!

Best regards,
The Team at Hair Lab - Basingstoke

Emily

Nicola Cottrell
28th Apr 2026
4.0
Appointment verified by SaloniQ Software

Emily was very good and understood what I wanted. Very friendly and helpful. Very happy by the end result.

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Response from Hair Lab - Basingstoke

Hi Nicola,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Emily and that she was able to understand exactly what you wanted. We strive to provide friendly and helpful service to all of our clients, so we're glad that you felt that way. We hope you love the end result and we look forward to seeing you again soon!

Best regards,
The team at Hair Lab - Basingstoke

Perfect hair

Pam Ross
28th Apr 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy lovely girl always knows what I want very friendly would recommend her

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Response from Hair Lab - Basingstoke

Dear Pam Ross,

Thank you so much for leaving such a kind review about Izzy at our salon. We are delighted to hear that she always knows how to satisfy your hair needs and that you find her friendly. We will be sure to pass along your compliments to her.

Thank you for recommending her to others, we truly appreciate it. We look forward to seeing you at the salon again soon and giving you another fabulous experience.

Best regards,
The team at Hair Lab - Basingstoke

Absolutely amazing

Alexandra Bucur
27th Apr 2026
Team Member: Sing
5.0

I absolutely love the way Sing did my hair, everything was amazing, lovely staff as well, I totally recommend this place

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Response from Hair Lab - Basingstoke

Hi Alexandra,

We are so glad to hear that you had a great experience with Sing at our salon! Thank you for recommending us to others, we truly appreciate it. Our team takes great pride in providing exceptional services and making our clients feel comfortable and happy. We hope to see you again soon and continue to exceed your expectations.

Thank you for choosing us,
The Hair Lab - Basingstoke team

Hair cut

Sarah Sampath-Kumar
26th Apr 2026
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Excellent

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Response from Hair Lab - Basingstoke

Hi Sarah! Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had an excellent experience at our salon. Our team works hard to provide our clients with the best services possible, and we are happy to hear that we met your expectations.
We are glad that you enjoyed your visit and we hope to see you again soon! Keep an eye out for any special offers and promotions on our social media pages. We would love to have you back at our salon.
Take care and have a great day!
Best regards,
The team at Hair Lab - Basingstoke

Mrs

Anonymous
24th Apr 2026
4.5

Ellie was brilliant

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Response from Hair Lab - Basingstoke

Hi there!

Thank you so much for leaving such a lovely review! We are delighted to hear that Ellie provided you with a brilliant salon experience.

Our team at Hair Lab - Basingstoke prides ourselves on providing top-notch services to all of our clients. We will make sure to pass along your kind words to Ellie and our entire team.

We are looking forward to seeing you again and providing you with more amazing services in the future. Thank you for choosing Hair Lab - Basingstoke.

Stay fabulous!
The team at Hair Lab - Basingstoke

Haircut treatment.

Lorraine Pavey
16th Apr 2026
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Patience is always very understanding of ones needs and gives honest advice to treatments that will benefit your style and the continuing health of your hair. Receptionists are all very nice.

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Response from Hair Lab - Basingstoke

Dear Lorraine,

Thank you so much for taking the time to share your wonderful review with us. We are delighted to hear that you had a great experience with our stylist Patience. We truly believe that understanding our clients' needs and providing honest advice is crucial in achieving the best results for their hair.

It's also great to know that our receptionists were able to make your visit even more enjoyable. We strive to create a friendly and welcoming atmosphere for all our clients.

Thank you again for choosing our salon and for your kind words. We look forward to seeing you again soon.

Warmly,
The Hair Lab - Basingstoke team

Great salon

Tina Harrison
8th Apr 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

My daughter and I have both used this salon and had our hair cut by Mollie, Millie and Sing and have been pleased with the cut and service

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Response from Hair Lab - Basingstoke

Hi Tina, thank you so much for your lovely review! We're happy to hear that both you and your daughter enjoyed your haircuts with Mollie, Millie, and Sing. Our team is dedicated to providing excellent service and we're glad that it shows. We hope to see you both again soon for your next haircuts. Take care! The team at Hair Lab - Basingstoke

Hair Colour

Jimmy George
7th Apr 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

I really enjoyed my experience and the colour for my hair.

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Response from Hair Lab - Basingstoke

Hi Jimmy,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at our salon and that you are happy with the colour of your hair. Our team at Hair Lab are dedicated to providing the best service and making our customers feel their best. We appreciate your positive feedback and look forward to seeing you again soon!
Best,
The Team at Hair Lab - Basingstoke

Hair cut/style

Jessica
4th Apr 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Very friendly, great hair cut and styling. Would recommend.

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Response from Hair Lab - Basingstoke

Hi Jessica, thank you for taking the time to leave us a review! We're so glad to hear that you had a positive experience at our salon and that you were happy with your haircut and styling. Your recommendation means a lot to us and we truly appreciate your support. We hope to see you again soon for your next hair appointment. Take care! - The team at Hair Lab - Basingstoke.

Half head of colour and cut

Meg Monaghan
3rd Apr 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Great, relaxing experience.
I felt listened to and the end result was uplifting .

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Response from Hair Lab - Basingstoke

Dear Meg,

Thank you for taking the time to leave us a review about your experience at our salon. We are so happy to hear that you had a great and relaxing time with us. Our team prides itself on making sure that our customers feel heard and leave feeling uplifted. It means a lot to us that we were able to achieve that for you.

Thank you for choosing our salon, and we hope to see you again soon for another rejuvenating treatment!

Best wishes,
The Hair Lab - Basingstoke team

Colour and hair treatment

Cherie Worsfold
1st Apr 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

A morning with Mollie is a treat. Her friendly happy demeanour puts me right at ease and ready to enjoy the experience l. Great colour touch up and hair treatment to get rid of the frizz. I left the salon feeling refreshed.

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Response from Hair Lab - Basingstoke

Hi Cherie!

Thank you so much for taking the time to leave this lovely review for Mollie and the team. We are thrilled to hear that you had a great experience at our salon and that Mollie made you feel at ease and refreshed during your visit.

We are glad that you were happy with your colour touch up and hair treatment, and that it helped to get rid of any frizz. We strive to provide our clients with the best possible service, and it's always wonderful to hear such positive feedback.

We look forward to welcoming you back to our salon in the future for another relaxing and rejuvenating experience. Thanks again for your kind words!

Best,
The Team at Hair Lab - Basingstoke

Great haircut

Martin Marraud des Grottes
30th Mar 2026
4.0

Ellie is meticulously and friendly. Great haircut as usual

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Response from Hair Lab - Basingstoke

Hi Martin,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Ellie provided you with a friendly and meticulous service, and that you are happy with your haircut.

We pride ourselves on ensuring that all of our clients leave feeling satisfied and confident with their hair. We appreciate your feedback and look forward to welcoming you back to our salon in the future.

Stay stylish,
The Hair Lab team at Basingstoke

5*

Emily Hebdon
30th Mar 2026
5.0
Appointment verified by SaloniQ Software

Ellie was fantastic! She talked through my options very thoroughly and made sure I felt heard and acknowledged and absolutely delivered 100%.

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Response from Hair Lab - Basingstoke

Hi Emily,

Thank you so much for your lovely review! We are thrilled to hear that Ellie provided such fantastic service during your visit at our salon. Our team strives to always listen to our clients and make sure they feel heard and understood.

We're happy to hear that Ellie talked you through all your options carefully and that you were satisfied with the end result. We pride ourselves on delivering 100% for every customer.

Thank you for taking the time to share your experience with us. We hope to see you again soon for another amazing salon experience!

Best regards,
The team at Hair Lab - Basingstoke

First time and very happy

Gemma Addicott
27th Mar 2026
Team Member: Mollie
4.5
Appointment verified by SaloniQ Software

Mollie did a fantastic job on my hair, she lightened my hair with highlights and managed to even out the colour even though I had a box dye on it in december so had quite alot of natural regrowth and dark colour on the ends, I'm so happy with the results, mollie was friendly and chatty and honest about how light I'd be able to get it and how to proceed foward if I wanted to continue to lighten it.

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Response from Hair Lab - Basingstoke

Dear Gemma Addicott,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Mollie did a fantastic job on your hair! She is definitely an expert at creating beautiful highlights and managing color unevenness.

We are glad to hear that you are pleased with the results and that Mollie was able to provide you with helpful advice for future treatments. We pride ourselves on creating a friendly and honest atmosphere for our clients.

We hope to see you again soon at Hair Lab and we look forward to providing you with excellent service in the future.

Best regards,

The Hair Lab - Basingstoke team

Lovely service!

Cathryn Malcolm
26th Mar 2026
5.0
Appointment verified by SaloniQ Software

My experience at Hair Lab was great. I couldn’t have asked for a better appointment. I was greeted by the receptionist with a warm smile, followed by a lovely hair wash, then hair done by Ellie. I told her how I envisioned my hair and she did it no questions and even had her own suggestions (which worked so well), gave me recommendations throughout and helped me feel comfortable. Ellie was so nice and friendly, definitely going again! Thank you so much.

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Response from Hair Lab - Basingstoke

Hi Cathryn,

Thank you so much for taking the time to share your experience at Hair Lab! We are delighted to hear that you had a wonderful appointment with Ellie. Our salon team takes pride in making our clients feel comfortable and satisfied with their hair services.

We always strive to exceed our client's expectations, and we are glad to know that Ellie did just that for you. We will be sure to pass along your kind words to her. We look forward to seeing you again for your next appointment!

Best wishes,

The team at Hair Lab - Basingstoke

Bloody amazing!

Molly Catling-Allen
25th Mar 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

I come back again and again cause Izzy knows what’ll look good and does the best job and she has good chat

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Response from Hair Lab - Basingstoke

Hi Molly Catling-Allen, thank you so much for your kind review! We're thrilled to hear that you are a returning customer and that Izzy has been able to consistently provide you with great service and conversation. We will definitely make sure to pass along your positive feedback to her. It's always a pleasure to have you at our salon and we can't wait to see you again soon! Take care. Warmly, the team at Hair Lab - Basingstoke.

Lovely

Yvonne Cox
25th Mar 2026
Team Member: Izzy
4.5
Appointment verified by SaloniQ Software

Has a lovely time with Izzie. Nice cut and colour. Nice surroundings, lovely coffee

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Response from Hair Lab - Basingstoke

Dear Yvonne,

Thank you so much for writing such a lovely review about your recent visit to our salon. We are thrilled to hear that you had a great time with Izzie and that you were pleased with your cut and colour. Our team takes great pride in creating a comfortable and welcoming environment for our clients, so we're happy to hear that you enjoyed the surroundings and coffee!

We are grateful for your positive feedback and we will be sure to pass on your kind words to Izzie and the rest of our team. We look forward to welcoming you back to our salon in the future for another great experience.

Warmest regards,
The Hair Lab - Basingstoke Team

Cut and blow dry

Helen Nitsch
24th Mar 2026
Team Member: Patience
5.0

Another lovely cut and blow dry with Patience. Lovely relaxing salon, never rushed

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Response from Hair Lab - Basingstoke

Hi Helen,

Thanks so much for taking the time to leave this review about your experience at our salon. We're delighted to hear that you enjoyed your cut and blow dry with Patience and that our salon provided a relaxing atmosphere. Our team always strives to create a comfortable and unhurried environment for our clients.

We truly appreciate your support and we can't wait to welcome you back for another appointment in the future. Thank you again for choosing our salon and for sharing your feedback with us.

Take care!

The team at Hair Lab - Basingstoke

Hair cut

Tina Lilleker
23rd Mar 2026
5.0
Appointment verified by SaloniQ Software

Emily is excellent she always does a good cut and style by hair how i like it all staff are excellent very friendly boss

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Response from Hair Lab - Basingstoke

Hi Tina!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Emily and that our entire team was friendly and accommodating. We strive to provide excellent service and make sure all our clients leave with the hairstyle they desire.

We appreciate your kind words and look forward to seeing you again at Hair Lab! Have a wonderful day.

Best regards,
The team at Hair Lab - Basingstoke

Best hair service in town

Kate Petkova
22nd Mar 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

I’ve been having my hair styled by Sing for few years and I am extremely happy with the service provided by him. His always very attentive and I value a lot his professionalism! Not once I felt my expectations aren’t met!

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Response from Hair Lab - Basingstoke

Hi Kate Petkova,

Thank you so much for your kind words! We are thrilled to hear that you have been happy with Sing's services for the past few years. We greatly appreciate your loyalty and are happy to have you as a valued customer.

It's fantastic to hear that Sing has always been attentive and professional during your appointments. We strive to provide the best service possible to meet our clients' expectations. Your satisfaction is our top priority.

Thank you for taking the time to leave us a review. We look forward to seeing you at your next appointment.

Best wishes,

The team at Hair Lab - Basingstoke

Haircut and colour

Joanne Wells
21st Mar 2026
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Love my hair, happy as usual.

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Response from Hair Lab - Basingstoke

Dear Joanne,

We are thrilled to hear that you loved your recent visit to our salon. It brings us great joy to know that you are always satisfied with your hair when you leave our salon.

We are grateful for your kind words and your continued support. Our team at Hair Lab - Basingstoke is dedicated to providing exceptional services to our clients and we are delighted that you have had a positive experience with us.

Thank you for taking the time to share your feedback. We appreciate it greatly. Looking forward to seeing you again soon!

Best regards,
The team at Hair Lab - Basingstoke

Professional and warm service!

Reshmi Sarkar
21st Mar 2026
Team Member: Sing
4.5
Appointment verified by SaloniQ Software

Been a client of Hair Lab for over a decade now. Sing is a wonderful hairstylist. Molly and the others are good too. I like visiting HairLab.

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Response from Hair Lab - Basingstoke

Hi Reshmi,

Thank you so much for taking the time to leave us a review! We truly appreciate your loyalty as a client for over a decade. It means a lot to us that you have continued to choose our salon for all your hairstyling needs.

We are thrilled to hear that you have had positive experiences with Sing, Molly, and the rest of our team. We take pride in providing excellent services to all our clients and we are happy to know that you have enjoyed your visits to Hair Lab.

Please do not hesitate to reach out to us if you need anything in the future. We would love to continue serving you and keeping your hair looking great.

Best,
The Hair Lab - Basingstoke team

Brilliant

Helena Maddocks
16th Mar 2026
5.0
Appointment verified by SaloniQ Software

Ellie was wonderful and my new hair looks amazing

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Response from Hair Lab - Basingstoke

Dear Helena Maddocks,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a wonderful experience with Ellie and that you love your new hair! We pride ourselves on providing our clients with top-notch service and we're glad Ellie was able to deliver that for you.

We hope to see you again in the future for another amazing hair transformation. Thank you for choosing our salon!

Best regards,
The Hair Lab - Basingstoke team

Excellent cut

Linda Pergusey
16th Mar 2026
5.0

Excellent cut by Tammy

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Response from Hair Lab - Basingstoke

Dear Linda, thank you for leaving a review and for choosing to come to our salon. We are thrilled to hear that you had an excellent cut by Tammy. We pride ourselves on providing high-quality services and your positive feedback is greatly appreciated. We will make sure to pass on your kind words to Tammy, as she will be delighted to hear them. We look forward to welcoming you back to our salon soon. Thank you for your support and trust in our team. Best, The Team at Hair Lab - Basingstoke.

First visit

Kelly Moore
13th Mar 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy was brilliant really friendly and made me feel welcome and comfortable. I’m really happy with my hair and what she done.

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Response from Hair Lab - Basingstoke

Hi Kelly,
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon. Izzy is an amazing stylist and we are glad she was able to make you feel comfortable and at ease. We will be sure to pass along your kind words to her.
We are also happy to hear that you are pleased with your hair. Our team strives to provide top-notch service and we are delighted that we were able to meet your expectations.
Thank you again for choosing our salon and we look forward to seeing you again soon.
Best regards,
The Hair Lab - Basingstoke team

Haircut

Gillian Ward
12th Mar 2026
5.0
Appointment verified by SaloniQ Software

My stylist is not listed. Sophie gives me an amazing haircut. Short and messy, just how I like it.

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Response from Hair Lab - Basingstoke

Hi Gillian,
Thank you for taking the time to leave us a review. We're so glad to hear that you had a great experience with Sophie at our salon. We take pride in our stylists and it means a lot to us that you loved your haircut. Short and messy is a fun and trendy look, and we're glad Sophie was able to deliver it to your liking. We appreciate your kind words and hope to see you again soon for another amazing haircut.
Best,
The team at Hair Lab - Basingstoke

Loved!

Gemma Ockendon
10th Mar 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

I have previously only seen Sing and Milly who are amazing and had my first appointment with Mollie today - she was fantastic! I am probably a tricky customer who is fussy and has damaged hair and Mollie fully listened to me and did my hair how I wanted it without compromising on my hair health! She was very friendly and professional and I rebooked with her for next time!

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Response from Hair Lab - Basingstoke

Hey Gemma, thank you so much for leaving us a great review! We are so happy to hear that you had a fantastic experience with our stylist Mollie. It means a lot to us that she listened to your concerns and gave you the exact look you wanted without compromising on the health of your hair. We're glad Mollie was able to make you feel comfortable and at ease during your appointment. We can't wait to see you at your next visit with her! Thanks again for your support and for choosing our salon. Cheers, The Hair Lab - Basingstoke team

Amazing experience

Emma Matland
6th Mar 2026
5.0
Appointment verified by SaloniQ Software

I had Ellie cut my hair this afternoon and she was amazing. Very knowledgeable, friendly and clearly very passionate about hair!
Amazing haircut and service. Thank-you! Will definitely be booking in with you for my hair cut!

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Response from Hair Lab - Basingstoke

Hi Emma, thank you for taking the time to leave us such a kind review! We're glad to hear that Ellie provided you with an amazing haircut and service. Our team is dedicated to providing you with the best hair experience, and we're grateful for your support. We can't wait to see you again for your next haircut. Until then, take care! Best, The Hair Lab - Basingstoke Team

Fantastic skills in re styling

Stella Stefanidou
6th Mar 2026
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

Molly understood what I wanted and she delivered the exact results requested. I felt really comfortable and well cared for. I have allergies, so I was impressed with Mollie’s questions and the care she placed in avoiding any skin reactions. Thank you so much Mollie. You are really talented. See you soon

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Response from Hair Lab - Basingstoke

Dear Stella Stefanidou,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Molly understood your desired look and delivered exceptional results. It is our top priority to ensure that our clients feel comfortable and well taken care of during their appointments, and we are glad that you had such a positive experience.

At Hair Lab - Basingstoke, we take allergies seriously and it is wonderful to hear that Molly was attentive and took precautions to avoid any reactions. We are proud to have such a talented stylist on our team and we will be sure to pass along your kind words to her.

We look forward to seeing you soon for your next visit and thank you again for choosing Hair Lab - Basingstoke.

Best,
The Hair Lab - Basingstoke Team

Excellent

Aida Juozaityte
5th Mar 2026
5.0
Appointment verified by SaloniQ Software

Excellent service, very happy

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Response from Hair Lab - Basingstoke

Hi Aida,

Thank you so much for taking the time to write a review about your experience at our salon. We are thrilled to hear that you had an excellent service and that you are happy with the results.

We pride ourselves on providing top-notch service and making our clients feel satisfied with their hair. We are always striving to improve and your feedback means a lot to us.

We look forward to welcoming you back to our salon in the future.

All the best,

The Hair Lab team at Basingstoke