Hair Lab - Basingstoke

16 Mayfair House, Hollins Walk (in Festival Place), Basingstoke, Hampshire, RG21 7JT

About us

Hair Lab Hair Salon in Basingstoke.

Hair Lab salons were founded by husband and wife team Chigz and Hina Hirani.

We offer a wide range of services including ladies & gents hair cuts & styling, hair colour, balayage, colour correction services, bridal hair & deep conditioning treatments including olaplex, plus, we stock only the best professional home hair care products to keep your hair looking its best once you leave our salon.

Whether you are looking to change your hair cut, update your hair colour or reinvent your look with a re-style, our skilled hairstylists are here to help you. Ask for advice on which hairstyle would suit your face shape and lifestyle so we can create a hairstyle that you absolutely love.

Using only the latest products from world-renowned hair experts such as L’Oréal, Kérastase and GHD, our skilled hairstylists combine both modern and traditional techniques to give you a 5 star personalised service.

Read more...

Opening hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 11:00 - 17:00

Services

Hair

Our work

Reviews

4.82
164 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Cutting back bob

Marilyn Ball
19th Jan 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Very friendly atmosphere
And I left with very good hair cut real pleased

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Response from Hair Lab - Basingstoke

Dear Marilyn,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you enjoyed the friendly atmosphere at our salon and that you were pleased with your hair cut. Our team strives to create a welcoming and enjoyable experience for all of our clients.

We're glad we could make your visit to our salon a positive one and we appreciate your support. It means a lot to us! We look forward to seeing you again for your next hair appointment.

Take care!

The team at Hair Lab - Basingstoke

Thank You!

Morgan Hartley
17th Jan 2026
5.0
Appointment verified by SaloniQ Software

I never usually book in at a salon as I’ve had the same hairdresser for years, but decided to bite the bullet and I’m so glad I did. I booked in with Ellie and she was lovely and made me feel at ease straight away. Talked me through the process and how I can maintain my hair and rejuvenate my curls. A big thank you to Ellie!

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Response from Hair Lab - Basingstoke

Dear Morgan,
We are thrilled to hear that you had a positive experience at our salon. Thank you for trying out our services despite having a trusted hairdresser for years. We're delighted that Ellie made you feel comfortable and talked you through the process. We are glad that she was able to provide maintenance tips for your hair and help rejuvenate your curls. We will surely pass on your kind words to her. Thank you once again for choosing our salon.
Best regards,
The team at Hair Lab - Basingstoke

Regular customer

Jacky Pyle
17th Jan 2026
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

On spot appointment for under cut
Thank you

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Response from Hair Lab - Basingstoke

Dear Jacky,

Thank you so much for taking the time to leave us a review. We're happy to hear that you had an on-the-spot appointment for an under cut at our salon.

We always strive to provide our clients with prompt and efficient services. We're delighted that this was reflected in your experience with us.

Thank you for choosing our salon for your hair needs. We look forward to welcoming you back in the future.

Best regards,

The Team at Hair Lab - Basingstoke

Excellent

Anna Atanasova
16th Jan 2026
Team Member: Izzy
5.0

Excellent service and friendly attitude

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Response from Hair Lab - Basingstoke

Hi Anna, thank you for leaving us a review! We are so happy to hear that you had an excellent experience at our salon. We strive to provide both top-notch services and a friendly and welcoming atmosphere. We appreciate your kind words and look forward to seeing you again soon. Warmly, the team at Hair Lab - Basingstoke.

Professional and friendly specialists.

Alexandra Suliman
14th Jan 2026
Team Member: Sing
5.0

Amazing results. Very happy with my hair colour.

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Response from Hair Lab - Basingstoke

Hi Alexandra!

Thank you so much for leaving us such a lovely review! We're thrilled to hear that you had an amazing experience with us and that you're happy with the results of your hair colour. It's always our goal to make sure our clients leave feeling satisfied and confident.

We can't wait to have you back in our salon for your next appointment. If there's anything else we can do to improve your experience, please let us know. We're always here to listen and help.

Take care and see you soon!

The team at Hair Lab - Basingstoke

Hair cut

Tina Lilleker
12th Jan 2026
5.0

Excellent staff the make you very welcome i would reccomend this salon it excellent the always give me a good cut and style

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Response from Hair Lab - Basingstoke

Hi Tina, thank you for taking the time to leave us a review! We are happy to hear that you have had a positive experience with us and that you would recommend our salon. Our team takes pride in making our clients feel welcome and providing them with great cuts and styles. Your satisfaction is our top priority and we appreciate your support. We look forward to seeing you again soon for your next visit.
Warmly, the team at Hair Lab - Basingstoke

Colour, cut, blowdry

Tracy Hance
11th Jan 2026
2.5
Appointment verified by SaloniQ Software

Over all, I didn't have the best experience.
I went for a consultation with Patience where we went through my requirements. This included a hair treatment, half head colour and cut. I was told that I would receive 50% of colour which helped ease the price of£240 (I was quoted £180). I had the half head colour (leaving a fair bit of grey) and toner. I asked about the treatment as I had been told it was in the colour and was told it goes in the toner. My cut was basic and took 5 minutes. I'm not overly happy with it (specially as Patience is the top stylist). The blow-dry was equally underwhelming and again took around 5 minutes. My hair did feel in good condition though and I will say the colour is loads better than it was. When I went to play, they wanted to add an extra £30 for the treatment. I questioned this as I was sure it was included in the quote. I didn't actually receive a breakdown of the costs on the quote so there was no evidence t he at it wasn't included. I was just told it would be half price for the colour and therefore £187 in total. Since we had discussed the treatment going in during the colour I had assumed it was included (especially at those prices). I believe the fault was on the salons part but was made to feel very uncomfortable when I questioned and was spoken downto be Patience who was clearly not happy at all. I left with a bad taste in my mouth and a not particularly good haircut. After my first wash at home, I already have frazzled ends despite using the products which I purchased on Patience's recommendation (not from the salon). On the plus side, Patience was good in recognising that I didn't want to make idle chit chat which was good as I prefer to sit quietly.

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Response from Hair Lab - Basingstoke

Hi Tracy,

We are very sorry to hear that your experience at our salon did not meet your expectations. We strive to provide top-notch services and it is disappointing to hear that we fell short in your case. We sincerely apologize for any inconvenience caused.

It's great that you enjoyed the overall condition and color of your hair after your visit. However, we regret to hear that you were not satisfied with the quality of your haircut and the miscommunication regarding the treatment. Our team takes great pride in their work and we apologize for any discomfort caused during your visit.

We appreciate your honest feedback and we will definitely take it into consideration in order to improve our services for future visits. We hope to have the opportunity to make it up to you in the future.

Thank you for choosing us and we hope to see you again soon.

Best,
The team at Hair Lab - Basingstoke.

Miss

Dawn
10th Jan 2026
Team Member: Patience
5.0

Amazing appointment with Lovely Patience , she listened to me of what I wanted my blow dry is wonderful with my lovely curls , I had a Lovely treatment done to .

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Response from Hair Lab - Basingstoke

Dear Dawn,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had an amazing experience with Patience. Our team always strives to listen to our clients' wishes and provide the best service possible.

It's great to hear that you're happy with your blow dry and the lovely curls that Patience created for you. We also love hearing that you enjoyed the lovely treatment during your appointment.

We truly appreciate your kind words and look forward to welcoming you back to our salon in the future.

Best, The Hair Lab - Basingstoke team

Blow dry

Stef Walker
9th Jan 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Great blow dry. Friendly team.

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Response from Hair Lab - Basingstoke

Hi Stef,

Thank you for taking the time to leave us a review! We are glad to hear that you had a great blow dry at our salon. Our team takes pride in providing quality services and creating a welcoming atmosphere for all our clients.

We truly appreciate your feedback and it means a lot to us. We hope to see you again soon for another great experience.

Thank you for choosing us.

The team at Hair Lab - Basingstoke

Excellent work

Maritza Bast
7th Jan 2026
Team Member: Sing
4.5
Appointment verified by SaloniQ Software

The best Stylist in the world. Professional, Kind, caring, creative and patron for what Sing does.

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Response from Hair Lab - Basingstoke

Hi Maritza Bast,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience with our stylist. Our team at Hair Lab-Basingstoke strives to provide professional, kind, and creative services to all of our clients.

It means a lot to us that you felt cared for during your visit with us. We take great pride in making sure each and every client feels like a VIP when they step into our salon.

Thank you once again for your lovely review. We look forward to welcoming you back for your next visit.

Best,
The Hair Lab-Basingstoke Team

Thank you

Laura Williamson
2nd Jan 2026
Team Member: Mollie
4.5
Appointment verified by SaloniQ Software

Thank you to Mollie as always. I love my hair, I always come out of hair lab feeling good about myself.

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Response from Hair Lab - Basingstoke

Hi Laura, thank you so much for your kind review! We are thrilled to hear that Mollie always takes such great care of you and that you love your hair. It is our goal at Hair Lab to make sure all our clients feel great about themselves when they leave our salon. We appreciate your support and look forward to seeing you again. Take care, The team at Hair Lab - Basingstoke.

Haircut

Anonymous
2nd Jan 2026
5.0

The salon was very welcoming and friendly I had to choose a different stylist as Millie is on maternity leave but she listened to everything I said and I felt very comfortable Thankyou Mollie

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Response from Hair Lab - Basingstoke

Hi there!

Thank you so much for taking the time to leave us a review. We're glad to hear that you felt welcome and comfortable during your visit to our salon. We understand that it can be nerve-wracking to see a new stylist, especially when your regular one is on leave, but we're happy to hear that you were still able to have a positive experience.

We really appreciate your kind words and we hope to see you again soon!

Best,
The team at Hair Lab - Basingstoke

Delighted with new style

Katy King
2nd Jan 2026
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Patience was so friendly and clearly competent that I was immediately congudent I was in good hands. My old lifeless bob was so shapeless and nothingy that I was feeling dejected by it and therefore so revitalused to have this lvely shorter shape. Makes me look and feel better. Thank you Patience

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Response from Hair Lab - Basingstoke

Dear Katy,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a positive experience at our salon and that Patience was able to revitalize your hairstyle. Our team is dedicated to making our clients feel confident and happy with their hair and we are so glad to hear that we achieved that for you.

We appreciate your kind words and we look forward to seeing you again for your next appointment. Thank you for choosing Hair Lab - Basingstoke and have a lovely day!

Best,
The team at Hair Lab - Basingstoke

Not worth

Meenu Gupta
31st Dec 2025
1.0
Appointment verified by SaloniQ Software

Such a waste of time and money. He was too rushed in between his appointments that he rushed my haircut. Made to wait for more than hour to start with and then in between he started attending other client telling me that someone else will dry iron my hair and then he will give touch ups later. To be honest other than smaller length I don’t find any difference in my hair before and after(I was supposed to get good layers). I am sure after paying for senior stylist, you expect little change. I did not even felt like telling him as the client before me too complained and he did not acknowledged it fully.
Highly disappointed with the service and definitely not coming back.

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Response from Hair Lab - Basingstoke

Dear Meenu,

We're so sorry to hear about your disappointing experience with us. We apologize for any inconvenience caused during your visit, it's not our intention to rush through appointments or make our clients wait. We pride ourselves on providing quality services, so we're disappointed to hear that you did not see a noticeable change in your hair.

We would love the opportunity to make it up to you and ensure that you leave with the beautiful layers you were looking for. We value your feedback and take it seriously, so we will address this issue with our stylist. We hope you can give us another chance to show you the level of service and quality that we strive to provide.

Thank you for bringing this to our attention, and we hope to see you again.

Warm regards,

The team at Hair Lab - Basingstoke

Perfect

Christina Lee
29th Dec 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Love my hair as usual, and the amount of teas the staff are willing to make me <3

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Response from Hair Lab - Basingstoke

Hi Christina! Thank you so much for leaving us such a lovely review. We are thrilled to hear that you love your hair and that our staff took such good care of you. Making our clients feel comfortable and welcomed is always a top priority for us. And of course, we are always happy to make a nice cup of tea for our guests! We appreciate your continued support and look forward to seeing you again soon. Take care! The team at Hair Lab - Basingstoke.

Consistently great

Victoria Aujla
24th Dec 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

I keep coming back to Izzy because no one else can do my hair the way she does and it looks great every time! Would highly recommend, she’s the reason I travel to Basingstoke to get my hair cut

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Response from Hair Lab - Basingstoke

Dear Victoria Aujla,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that Izzy has been able to provide you with exceptional haircuts that keep you coming back. It's wonderful to know that her skills have been consistently meeting your expectations.

We will make sure to pass on your kind words to Izzy. We are lucky to have such a talented stylist on our team who is able to make our clients feel confident and satisfied.

Thank you for recommending Izzy and our salon. It's always a pleasure to have you here and we look forward to seeing you again soon.

Best regards,

The team at Hair Lab - Basingstoke

Hair Colour

Claire S
24th Dec 2025
4.5
Appointment verified by SaloniQ Software

I visited the Salon in November and Grace who is a student did a really good job! Starting with a good consultation and great advice so that I can achieve what I’m looking for. All the staff I encountered were very friendly and thrre was a good atmosphere I was very pleased with my colour cut and blow dry. Excellent value. Thank you Grace.

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Response from Hair Lab - Basingstoke

Hi Claire,

Thank you for taking the time to leave us a review. We are so glad to hear that your visit to our salon in November was a success! We strive to provide top-notch services and it means a lot that our student, Grace, was able to impress you with her skills and consultation.

We are also happy to hear that our team was able to create a friendly and welcoming atmosphere for you and that you were pleased with the end result of your colour, cut, and blow dry. It is always our goal to provide excellent value to our clients.

Thank you again for choosing our salon and we can't wait to see you again soon.

Best regards,
The Hair Lab - Basingstoke team

Wash, cut and blow dry

Lou Bedford
22nd Dec 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy, was really polite, understood what I wanted done and did it very well. I am super pleased with my cut and my hair feels soft and shiny too.

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Response from Hair Lab - Basingstoke

Hi Lou,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Izzy provided you with excellent service and that you are pleased with your cut. Our team always strives to listen to our clients' needs and deliver results that leave them feeling happy and confident.

It's great to know that your hair feels soft and shiny after your visit with us. We take pride in using high-quality products and techniques to ensure that our clients' hair is healthy and beautiful.

We appreciate your support and hope to see you again at our salon soon.

Best,
The Hair Lab - Basingstoke team

Lovely appointment!

Lucy Fenner
22nd Dec 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

First appointment with Izzy and she was gorg! She really listened to what I wanted and gave honest advice on how to achieve my hair goals! My hair is looking far healthier and I had such a lovely experience! She was super friendly and her customer service was gorg! Thank you Izzy!

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Response from Hair Lab - Basingstoke

Hello Lucy,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with Izzy during your recent appointment at our salon. We pride ourselves on our stylists' ability to listen to our clients and provide them with helpful advice to achieve their hair goals.

We are thrilled to hear that your hair is now looking healthier and that you had a lovely experience with Izzy. We will make sure to pass along your kind words to her. Providing excellent customer service is something that we value greatly, and we are happy to hear that Izzy delivered that for you.

We can't wait to see you again and continue to help you achieve your hair goals.

Best wishes,

The Hair Lab - Basingstoke Team

The best hair salon in Basingstoke

Monika Smith
21st Dec 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

So happy with my hair after each visit ☺️

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Response from Hair Lab - Basingstoke

Hi Monika, thank you so much for your kind review! We are delighted to hear that you are consistently pleased with your hair after each visit to our salon.
We always strive to give our clients the best possible experience and it's great to know that we have succeeded with you. Our team is dedicated to providing top-notch services and ensuring our clients' satisfaction.
Thank you for choosing us and we look forward to seeing you again soon!
Warmly,
The team at Hair Lab - Basingstoke

Cut and colour

Joanne Wells
21st Dec 2025
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Excellent as usual. Love my haircut and colour. Professional service.

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Response from Hair Lab - Basingstoke

Hi Joanne,

Thank you for taking the time to leave us such a lovely review! We're delighted to hear that you loved your haircut and colour at our salon. Our team takes great pride in providing professional and top-notch services to all our clients.

It's always a pleasure to have you at our salon and we look forward to seeing you again soon. Don't hesitate to let us know if there's anything else we can do to make your experience even better.

Best wishes,
The team at Hair Lab - Basingstoke

A stylist who listens to what you like

Kitkat Nerva
19th Dec 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Sing listened to the hairstyle i like and executed it beautifully. He showed me the process before styling it which is a good thing so i know what it looks like after drying it out. I am impressed with his skills and i would definitely go back to him. I highly recommend him as i had a great experience with Sing. I love my hair and i feel great about it.

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Response from Hair Lab - Basingstoke

Hey Kitkat, thank you so much for taking the time to leave us this lovely review! We are thrilled to hear that you had a great experience with Sing at our salon. Our team takes pride in their skills and we are happy to hear that Sing was able to execute your desired hairstyle beautifully. It's great that he also took the time to show you the process and ensure that you were satisfied with the end result before styling it. We truly appreciate your recommendation and we would love to welcome you back for your next hair appointment. Enjoy your fabulous hair and have a wonderful day!
Warmly,
The team at Hair Lab - Basingstoke

Mrs

Stacey
17th Dec 2025
Team Member: Sing
5.0

Excellent

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Response from Hair Lab - Basingstoke

Dear Stacey,
Thank you so much for leaving such a wonderful review! We are thrilled to hear that you had an excellent experience at our salon. It means a lot to us that you took the time to share your positive thoughts.
Our team at Hair Lab always strives to create the best possible experience for our clients, so we're happy to know that you were satisfied with our services.
We hope to see you again soon for another visit. Thank you for choosing Hair Lab - Basingstoke!
Best,
The Hair Lab - Basingstoke Team

First haircut at the Hair Lab Basingstoke

Isabella Andrews-Ogen
17th Dec 2025
4.0
Appointment verified by SaloniQ Software

Ellie was a great hair stylist, very warm and friendly. She really listened to what I wanted and made sure I was happy with everything as it was being cut. Made me feel very confident about my hair despite it being very fine and getting something slightly new like a fringe. Am looking forward to getting it cut and maybe coloured there in the future!

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Response from Hair Lab - Basingstoke

Hi Isabella,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Ellie provided you with a warm and friendly experience, and that she listened to your hair needs. We are always dedicated to ensuring our clients feel confident and happy with their hair, no matter the texture or style.

We can't wait to welcome you back for your next appointment, and perhaps even a new color in the future! Thank you again for your support and for choosing our salon.

Best regards,
The team at Hair Lab - Basingstoke

Excellence

Marlene Henry
17th Dec 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Sing is great,
Always listens in consultation and gives great advice.
Lovely haircuts,brilliant customer service.
Excellent hairdresser.

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Response from Hair Lab - Basingstoke

Hi Marlene,

Thank you so much for taking the time to leave us a review. We're glad to hear that you had a great experience with Sing and that she provided excellent customer service.

It's fantastic to know that you appreciate her listening skills and the advice she gives during consultations. We strive to make sure our clients are happy with their haircuts, so we're thrilled that you love yours.

Thank you for choosing Hair Lab - Basingstoke and we hope to see you again soon!

Best regards,

The team at Hair Lab - Basingstoke

Haircut and blowdry

Amruta Joseph
15th Dec 2025
5.0
Appointment verified by SaloniQ Software

It's been 3 years now I'm doing my haircut in Hairlab. I always like the haircut done by all girls. It has really friendly environment and all stylist are amazing in their work.

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Response from Hair Lab - Basingstoke

Hi Amruta,

Thank you so much for leaving us this lovely review! We are delighted to hear that you have been a loyal customer with us for the past 3 years.

We love hearing that you have always been happy with your haircuts by our talented team of stylists. We pride ourselves on providing a friendly and inviting environment for all our clients.

Thank you for your continued support and we look forward to seeing you again soon!

Best,
The Hair Lab - Basingstoke Team

Haircut and blowdry

Anonymous
15th Dec 2025
5.0

It's been 3 years now I'm doing my haircut in Hairlab. I always like the haircut done by all girls. It has really friendly environment and all stylist are amazing in their work.

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Response from Hair Lab - Basingstoke

Hi there,

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you have been coming to our salon for three years now and have consistently received great haircuts from all of our talented stylists. It's our goal to create a friendly and welcoming environment for all of our clients, so we are glad that has been your experience.

We truly appreciate your patronage and look forward to welcoming you back for many more haircuts in the future.

Warmly,
The team at Hair Lab - Basingstoke.

Excellent

Linda Pergusey
15th Dec 2025
5.0
Appointment verified by SaloniQ Software

Tammy, who is training, did an excellent cut and I am very pleased with the result.

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Response from Hair Lab - Basingstoke

Hi Linda, thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had an excellent cut by Tammy and that you are pleased with the result. We are very proud of our team here at Hair Lab and we always strive to provide the best experience for our clients, whether it's with our trained staff or our state-of-the-art equipment. Thank you again for your kind words and we look forward to seeing you again soon. Take care! The team at Hair Lab - Basingstoke

Excellent

Linda Pergusey
15th Dec 2025
5.0
Appointment verified by SaloniQ Software

Tammy, who is training, did an excellent cut and I am very pleased with the result.

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Response from Hair Lab - Basingstoke

Dear Linda,

Thank you for taking the time to leave us a review. We are so happy to hear that you had an excellent experience with Tammy during your haircut. She is a talented trainee and we are glad that she was able to provide you with a satisfying result.

Our team at Hair Lab - Basingstoke strives to provide the best service for our clients, and it is always lovely to hear when we have achieved this. We appreciate your support and look forward to welcoming you back for your next appointment.

Warmly,
The team at Hair Lab - Basingstoke

Hair cut

Monika
14th Dec 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

Love having hair cut with Sing. He knows exactly what I want. He is the best!!

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Response from Hair Lab - Basingstoke

Hi Monika,

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that Sing was able to give you the perfect haircut and that you are happy with the results. We will be sure to pass along your compliments to him.

At Hair Lab, we strive to provide the best possible service and make sure our clients leave feeling confident and satisfied. We are glad to hear that was the case for you.

Thank you again for choosing Hair Lab - Basingstoke. We appreciate your support and look forward to seeing you again soon!

Best,
The Hair Lab - Basingstoke Team

Mrs

Nichole James
13th Dec 2025
Team Member: Milly
5.0

Milly always does a great job on my hair. I will miss her, and wish her all the best in the new year with the arrival of her baby.

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Response from Hair Lab - Basingstoke

Hi Nichole!
Thank you so much for taking the time to leave us a review. We are so glad to hear that Milly did a great job on your hair! We will definitely miss her as well, but we are so happy for her and her growing family. We wish her all the best in the new year and cannot wait to welcome her back to our team in the future. Thank you for being a valued client at our salon and we look forward to seeing you again soon!
Warmly,
The team at Hair Lab - Basingstoke

Hair cut and colour by mighty Sing x

Madelyn Dy-Ross
12th Dec 2025
Team Member: Sing
5.0
Appointment verified by SaloniQ Software

He never disappoints. I am always at ease that Sing has my best interest. That’s why my husband and I love him :)

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Response from Hair Lab - Basingstoke

Hi Madelyn,

Thank you for your lovely review! We are so glad that you and your husband continue to have a wonderful experience with Sing at our salon. It's always our goal to make sure our clients feel at ease and that their best interest is taken care of. Your ongoing support means a lot to us and we can't wait to see you both again soon!

Warmly,
The Team at Hair Lab - Basingstoke

Great root colour

Sam
11th Dec 2025
Team Member: Mollie
5.0
Appointment verified by SaloniQ Software

My second visit - for root colour and a few foils today,
I love the colours!
Great, friendly care and attention from Mollie. Thanks for curling it too! Love it! Thank you!

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Response from Hair Lab - Basingstoke

Hi Sam,

Thank you so much for taking the time to leave us a review, we really appreciate it! We are thrilled to hear that you loved your second visit to our salon. Mollie is a true talent and we are lucky to have her on our team. We are glad that she took great care of you and paid attention to your needs. It's wonderful to know that you loved the colors of your root and foils, and the curls too!

Your kind words mean a lot to us and we strive to provide excellent service to all our clients. We can't wait to have you back for your next appointment and give you another great experience!

Thank you again for choosing to visit us, Sam.

Warmly,
The Team at Hair Lab - Basingstoke

Ok

Dawn Hawkins
8th Dec 2025
3.0

My hair was amazing and happy with my blow dry , I’m afraid my curis didn’t stay in my hair very long , I was very disappointed to be honest .

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Response from Hair Lab - Basingstoke

Hi Dawn,

Thank you for taking the time to leave us a review. We are so happy to hear that you were pleased with your blow dry at our salon!

We're sorry to hear that your curls didn't stay in for as long as you had hoped. Our team always strives to give our clients long-lasting styles, so we are disappointed to hear that this wasn't the case for you.

If you would like to come back in for a touch-up or consult with one of our stylists for tips and tricks on how to make your curls last longer, please don't hesitate to reach out.

Thank you again for your feedback. We hope to see you again soon at Hair Lab - Basingstoke!

Best,
The team at Hair Lab - Basingstoke

Christmas cut and curl by Sophie

Jo Douglas
6th Dec 2025
5.0
Appointment verified by SaloniQ Software

Lovely experience, great cut and style. Thank you Sophie and merry Christmas to you all. 🎄

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Response from Hair Lab - Basingstoke

Hi Jo,

Thank you so much for your lovely review and for choosing our salon for your recent visit. We're thrilled to hear that you had a great experience and that Sophie gave you a fantastic cut and style. We'll be sure to pass along your kind words to her.

We hope you had a wonderful Christmas and wish you all the best for the new year. We can't wait to see you back at the salon soon.

Kind regards,
The team at Hair Lab - Basingstoke

Amazing haircut

Joy Das
5th Dec 2025
Team Member: Patience
4.5
Appointment verified by SaloniQ Software

Amazing haircut, she put my hair in layers without taking too much of the length off

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Response from Hair Lab - Basingstoke

Hi Joy! Thank you so much for leaving us such a kind review. We're thrilled to hear that you loved your haircut and that our stylist was able to create beautiful layers without taking off too much length. Our team always strives to give our clients the best possible experience, and we're so glad that we were able to achieve that with you. Thanks again for your feedback, it means a lot to us. Come visit us again soon!
Best,
The Hair Lab - Basingstoke team

Amazing!!!

Molly Catling-Allen
5th Dec 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy is amazing! She’s able to listen to my very vague wants and make something magical out of it. I love my hair and I love her!

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Response from Hair Lab - Basingstoke

Hi Molly Catling-Allen,

Thank you so much for your wonderful review! We're thrilled to hear that Izzy was able to create something magical for you. We take pride in our stylists' ability to listen to our clients' preferences and deliver amazing results.

We're so glad to hear that you love your hair and love Izzy - we think she's pretty amazing too! We look forward to seeing you again soon for all your hair needs.

Warmly,
The Hair Lab - Basingstoke team

Highlights

Helene Pinto
5th Dec 2025
5.0
Appointment verified by SaloniQ Software

Ellie did a great job colouring my hair she was very polite had a good sense of humour but most of all very professional.

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Response from Hair Lab - Basingstoke

Hi Helene,

Thank you so much for taking the time to leave a review. We are thrilled to hear that Ellie did a great job on your hair. Ellie is a valued member of our team and we will be sure to pass on your kind words to her.

We pride ourselves on providing both a friendly and professional service to all of our clients, and we are glad that you experienced this during your visit. We hope to see you again soon at Hair Lab!

Warmly,
The team at Hair Lab - Basingstoke

Great service

Kim Holt
3rd Dec 2025
Team Member: Patience
5.0
Appointment verified by SaloniQ Software

Patience is a genius! She was able to give me exactly the look I asked for and really listened to my needs. She was great to chat to, really professional and made me feel really well taken care of. Would recommend 100%. Thanks!

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Response from Hair Lab - Basingstoke

Hi Kim Holt,

Thank you so much for your kind words! We are thrilled to hear that Patience was able to give you the look you wanted and that you enjoyed your time at our salon. We pride ourselves on listening to our clients and providing professional services, so it's great to know that Patience exceeded your expectations. We would be happy to see you again and continue taking care of your hair needs. Thank you for recommending us, it means a lot to us.

Best regards,
The team at Hair Lab - Basingstoke

Great!

Louise Laithwaite
3rd Dec 2025
5.0
Appointment verified by SaloniQ Software

Ellie is a great cutter and a pleasure to chat with. Re-style was as good as I hoped. First visit and will definitely be back. (I may have misheard name as it's not on the drop-down menu above?)

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Response from Hair Lab - Basingstoke

Hi Louise,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our stylist Ellie. We are glad to know that you were pleased with your re-style and enjoyed chatting with her.

We are sorry if there was any confusion with the stylist's name. It is indeed not listed on the drop-down menu, but we will make sure to update it. Thank you for bringing that to our attention.

We appreciate your support and are looking forward to seeing you again in the future. Take care!

Best Regards,
The Team at Hair Lab - Basingstoke

Good

Yvonne Cox
2nd Dec 2025
Team Member: Izzy
4.5
Appointment verified by SaloniQ Software

Izzy s very nice and friendly. Was a bit shocked when I paid and it had gone up and I hadn’t been advised

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Response from Hair Lab - Basingstoke

Hi Yvonne, we're so glad you had a positive experience with Izzy at our salon. We apologize for any confusion regarding the price increase. Our rates may change from time to time to reflect the quality of service we provide. We apologize if this was not communicated to you beforehand. Thank you for bringing this to our attention and we hope to see you again soon! Warmly, the team at Hair Lab - Basingstoke.

Fantastic!

Alicia Vujevic
1st Dec 2025
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Izzy, you are absolutely fantastic! I’m in love with the result. I walked into the salon, told her how I wanted to look and play with my hair, and she understood me from the very first minute. Now I’m completely ready for my Christmas party!

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Response from Hair Lab - Basingstoke

Dear Alicia,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had such a positive experience at our salon and that you are in love with the result! We strive to understand our clients' needs from the very first minute and we are delighted to hear that you felt understood by Izzy.

We are also excited to hear that you are ready for your Christmas party now! We hope that you have a fabulous time and that our services helped you feel confident and beautiful.

Thank you again for your kind words. We truly appreciate your support.

Warm regards,
The Hair Lab - Basingstoke Team

Excellent haircut

Myth
1st Dec 2025
Team Member: Sing
5.0

Amazing as always !

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Response from Hair Lab - Basingstoke

Dear Myth,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had an amazing experience at our salon. Our team at Hair Lab - Basingstoke strives to provide all of our clients with top-notch services and exceptional results.

We truly appreciate your kind words and your support. We can't wait to see you again and have you walk out feeling amazing. If you ever need any hair care tips or recommendations, don't hesitate to reach out to us. We're always happy to help.

Thanks again for your support!

Warm regards,

The team at Hair Lab - Basingstoke

Lovely service and Ellie was amazing

Sophie Gartley
30th Nov 2025
5.0
Appointment verified by SaloniQ Software

Ellie was great from the moment I had my consultation to doing my hair. I’m very untrusting of people doing my hair because I like it certain ways, Ellie listened to what I wanted and did everything right :) she was lovely and chatty. I will definitely be back and booking with her again I love my hair

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Response from Hair Lab - Basingstoke

Hi Sophie,

Thank you for taking the time to leave us such a lovely review. We are so glad that you had a great experience with our stylist, Ellie. Our team at Hair Lab - Basingstoke pride ourselves on listening to our clients' needs and providing top-notch service.

We are happy to hear that Ellie was able to achieve your desired look and you enjoyed her friendly and chatty demeanor. We can't wait to have you back in our salon and we will make sure to book you in with Ellie again.

Thank you again for choosing Hair Lab - Basingstoke. We appreciate your support and look forward to seeing you soon!

Best wishes,
The team at Hair Lab - Basingstoke

Satisfied

Gillian Ward
30th Nov 2025
5.0
Appointment verified by SaloniQ Software

Sophie gave me a great haircut. Listening to what I wanted Very pleased

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Response from Hair Lab - Basingstoke

Dear Gillian,

Thank you for leaving a review about your recent visit to our salon. We are so glad to hear that Sophie gave you a great haircut and listened to your preferences. We strive to provide excellent customer service and to meet the expectations of our clients.

We hope to see you again soon at Hair Lab! If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Warmly,
The team at Hair Lab - Basingstoke

Restyle and wash

Lucie Jones
26th Nov 2025
Team Member: Izzy
5.0

It was a really nice service, my hair looks and feels amazing and Izzy was so lovely to talk to

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Response from Hair Lab - Basingstoke

Hi Lucie Jones,

We're thrilled to hear that your experience at our salon was a positive one! We take great pride in our work and it's wonderful to know that you left feeling amazing with your new hair. We'll be sure to pass along your kind words to Izzy, who is always a delight to chat with.

Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to seeing you again soon for another hair transformation.

Best wishes,
The team at Hair Lab - Basingstoke

Fab colourist

janine o'mahoney
26th Nov 2025
Team Member: Izzy
5.0

Excellent service from Izzy as always
She is friendly, consults and advises based on her expertise and always
I always leave loving my hair colour

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Response from Hair Lab - Basingstoke

Hi Janine,

Thanks so much for taking the time to leave us a review! We're so happy to hear that you had a great experience with our stylist Izzy. We strive to provide excellent service and it's wonderful to know that it shows.

We're glad you enjoyed your consultation with Izzy and felt like she used her expertise to advise you on your hair color. We always want our clients to leave feeling confident and loving their new look.

Thanks again for your support and for choosing to visit our salon. We can't wait to see you again and make sure your hair continues to look and feel amazing.

Best,
The Team at Hair Lab - Basingstoke

Experience on recent visit

Flora Balmaceda
26th Nov 2025
Team Member: Sing
4.5
Appointment verified by SaloniQ Software

He has been my hairdresser for a few years, best describe- accommodating, friendly and flexible.

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Response from Hair Lab - Basingstoke

Hi Flora,

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are glad to hear that you have been a loyal customer for a few years now.

Our team takes pride in being accommodating, friendly, and flexible, and it means a lot to us that you have described your experiences with us using those words. We always strive to provide the best service possible for all of our clients, and it's feedback like yours that motivates us to continue doing so.

We look forward to seeing you again at Hair Lab - Basingstoke and thank you once again for choosing us as your hairdresser!

Best,
The team at Hair Lab - Basingstoke

Hair colour and cut

Nikki Mirza
26th Nov 2025
Team Member: Sing
4.5
Appointment verified by SaloniQ Software

Sing is a very friendly and knowledgeable stylist, and he is very patient and listens to the costumer’s requests.

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Response from Hair Lab - Basingstoke

Hi Nikki Mirza,

Thank you for taking the time to leave us a review! We are thrilled to hear that Sing provided you with a friendly and knowledgeable experience. Our team strives to always listen to our customers' requests and provide patient and attentive service. We are grateful for your kind words and look forward to seeing you at our salon again soon.

Warmly,

The team at Hair Lab - Basingstoke

Excellent stylist!

Jean Tacadena
25th Nov 2025
Team Member: Sing
4.5
Appointment verified by SaloniQ Software

I finally got the hair that I've been aiming for since I came in this country. I just told him the style that I used to have and also showed the picture. I've been to different hair stylist and salons before and I always get disappointed as they can't get the cut I want, but this time I came out from Hair lab salon very much satisfied. I can see in his techniques/way of cutting hair that he really know his work and I find him friendly and jolly. I highly recommend him and it's worth booking for!

Other staffs I encountered during my appointment were also nice :) they make sure customers are comfortable and be able to.relax as much as possible. :)

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Response from Hair Lab - Basingstoke

Dear Jean Tacadena,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you finally got the hair you've been aiming for since coming to this country. It is always our goal to provide our clients with the best service and we are glad that you left satisfied with your visit.

We greatly appreciate your kind words about our stylist and his techniques. He is truly skilled and passionate about his work. We are also happy to hear that you found our staff to be friendly and welcoming. We strive to create a comfortable and relaxing environment for all our customers.

Thank you for recommending us and for choosing our salon. We hope to see you again soon for another great hair experience.

Best regards,
The Hair Lab - Basingstoke team