At Roxby Hair Design, we aspire to give you the most personal and enjoyable experience possible every time you come into our salon.
We promise to listen to your needs, provide a solution to those needs and offer you a home care plan to keep your hair looking vibrant from when you leave us, to when you walk back in.
Read more...
Hair
Another excellent cut and blow-dry by Stevie!
Hi Carol. Thank you so much for your review. It's great to hear you liked your hair cut & style with Stevie. We look forward to seeing you next time you visit the salon.
Best wishes, Ian, Roxby Hair Design Beckenham
I love the magic of the colours Jenny uses. The price is reasonable and I am always pampered when I go to Roxby. It’s a great experience and I feel amazing walking out of the salon.
Wow, thanks Jane! It's lovely to hear how much you love your hair colour and time in our salon. Thank you so much for your loyalty and we're pleased you feel pampered. Ian, Roxby Hair Design Beckenham
I will always be so grateful to Ayten. When we first discovered her, my autistic daughter needed help. She has a pathologically demand avoidance (PDA) profile which means that every demand causes a trauma response. She has multiple panic attacks a day. The PDA along with her sensory sensitivities mean that brushing hair is difficult. But it also means she will not have it cut. As a result her hair had become really matted. I had tried for more than a month to fix this myself, and then I reached out for help. Another SEN parent recommended Ayten. She has been incredible. She has been kind and patient. There has been no judgement. She turned the music down, offered to let my daughter choose the music and made it fun. We were even a ld Uk bring our dog, as she helots to calm our daughter.. Ayten could see when my daughter was struggling and immediately stopped. My daughter had as many breaks as she needed. Was able to get up and walk around. Ayten always asked permission to start again. The detangling process took 4 appointments. These were 3-4.5 hours long each time. Ayten made these a safe space, and not once showed any sign of tiredness or frustration . After the first appointment my daughter said “this is a nice hairdressers”. The last hairdressers we had been to resulted in her having a meltdown, which was awful, we had to leave early and could never go back. Ayten and her colleagues created a space where my daughter was (and is) happy to return. My daughters hair is now finally tangle free. My daughter is currently enjoying looking after her hair again. We now plan regular appointments to wash (another miracle as she struggles with this too) dry and plait her hair, building up to a point where she feels safe enough to have a trim. Ayten and her team have created a space where my daughter feels safe and for that i will always be grateful.
Hi Beckie. Many thanks for your lovely review. It's been a pleasure having your daughter with us and it's really touching to know she feels so comfortable and happy with Ayten in our salon. We look forward to many more visits and helping to continue offering a safe space for your daughter. Ian, Roxby Hair Design Beckenham
As always Ayten did an accurate and stylish cut
Hi Lindis. Thank you so much for writing this review, we always appreciate feedback. I’m really happy to hear that your hair cut was accurate and stylist.
See you soon
Ian, Roxby Hair Design Beckenham
Always have a lovely experience at Roxby. I had a great cut and style from Ayten today. She was very friendly and asked frequently what I liked, even down to the smells of the products to check I liked them. It was very efficient from start to finish, even got my coffee super quickly!
Thanks Lauren. We're really pleased you enjoyed your haircut and style with Ayten. Also great to know you appreciate our lovely smelling products and of course, the coffee :-) We look forward to seeing you next time. Ian, Roxby Hair Design, Beckenham
I didn't have the same positive experience as I'd had the first time visiting with a different stylist. Nothing wrong with the cut or the stylist exactly. Just a less relaxing experience. I was sold to constantly & felt uncomfortable when I had to ask if 'smoothing over my hair' would cost as if I had a blow dry. People are on budgets so being more transparent with costs would be helpful.
Thanks for your feedback. I'm sorry to hear you didn't completely enjoy your recent visit. We like everyone to be 100% happy with their visit in every aspect and like the opportunity to put things right if that hasn't happened.
We do have different pricing levels and hope that there is something for every budget. Our guide pricing is on our website and online booking system and Libby's price was our lowest for a cut with rough dry at £44, whereas Jess charges more on a higher level. We do also currently offer services as a model for 50% off those entry levels prices and we completely appreciate times are difficult financially for many people so are always happy to clarify pricing or suggest alternatives where possible.
I'm also sorry to hear you felt sold to. Nobody likes that. We do encourage our team to recommend how to maintain hair condition and style at home, but I'm sorry if you felt Libby was overzealous on this.
I hope that you will visit us again and that your experience will be much more pleasant. If there's anything I can do to help, please get in touch with me personally. Many thanks, Ian, Roxby Hair Design
Very well looked after
Thanks for your feedback Jenny. It was lovely to have you with us and look forward to seeing you next time. Ian, Roxby Hair Design, Beckenham
Good job as always knows how I like it.
Many thanks for your feedback. It's great to hear your stylist remembers to give you the personal style you like. Ian, Roxby Hair Design, Beckenham
Libby was very thorough, precise and gentle with all the treatments she did today for me. She was very kind, I will book with her again. Thank you Libby
Thank you so much for your review and comments. We're so pleased to know you were happy with your extensions and service with Libby. We hope to see you soon. Ian, Roxby Hair Design, Beckenham
After a very distressing result from another salon, Libby calmed me, reassured me and made me feel beautiful again. Can’t thank her enough, beautiful colour and cut.
Thanks Kim. I'm pleased to learn that Libby was able to reassure and give you great results with us. We really appreciate the feedback. Ian, Roxby Hair Design, Beckenham
Always the best Roxy Hair Design. The colour is amazing.
We're blushing...thanks for calling us the best! It's lovely to know you enjoy your colour and visits with us. We look forward to seeing you next time. Ian, Roxby Hair Design, Beckenham
Another great visit to Roxby
Summer is training so she was my stylist for today along with Ayten who is supervising
So I had a cut wash and blow dry which looks great
Have rebooked for my colours again with Summer
My son who is anxious about having his hair cut came with me and he let Summer cut his hair and she explained everything she was doing
He will be going back
So thanks to all
Hi Lorraine. It's always a pleasure to have you with us. Thanks for entrusting your son with us too, we really appreciate the opportunity and are pleased he enjoyed is hair cut with Summer. We look forward to seeing you both in salon again soon. Ian, Roxby Hair Design Beckenham
Even now that we live 30mins away I always come back to the lovely Roxbys Team! Always caring and friendly from the receptionist to the stylists, they always listen and understand what I want and give a great, relaxing, welcoming and stress free experience! Thank you All xx
Many thanks! We really appreciate the feedback and it's lovely to hear you love our team as much as we love you and we're glad you feel so welcome and relaxed when you're in our salon. We look forward to next time. Ian, Roxby Hair Design Beckenham
Jess was very attentive and professional, my hair looks and feels amazing - thank you
Hi Lisa,
We are so pleased to hear that Jess has exceeded your expectations. It's great to hear that your hair looks and feels amazing! We take great pride in our customer service so it's rewarding that this has been recognised.
We always strive to deliver the very best hair care for our customers and are committed to providing a high standard of service. It's great to have loyal customers like you return to Roxby Hair Design Beckenham and we look forward to seeing you again soon.
Thanks again for taking the time to provide us with your valuable feedback, we really appreciate it.
Best wishes,
The Team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
Really friendly and thoughtful staff who give great advice and a fab result!
Hi Fiona,
Thank you for taking the time to share your positive experience at our salon. It means a lot to us to hear that our staff were friendly and provided great advice to give you a fab result. We always strive to create a welcoming and helpful environment for our clients.
We hope to see you again soon for another wonderful experience.
Warmly,
The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
Always a thoroughly great experience. Everyone welcoming and happy!
Hi Ann,
We are delighted to hear that you had a great experience at our salon! Thank you for taking the time to share your positive feedback. Our team strives to create a welcoming and happy atmosphere for all of our clients.
We look forward to seeing you again soon!
Warmly,
The Team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
Excellent as usual
Hi Pam, thank you so much for taking the time to leave us a review. We're delighted to hear that you had another great experience at our salon. We pride ourselves on consistently delivering excellent service and results for our clients. Your satisfaction is our top priority and we're thrilled to know that we were able to meet your expectations. Thank you for being a loyal customer and for trusting us with your hair. We can't wait to see you again soon at Roxby Hair Design Beckenham.
Take care,
The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
Always friendly & listens to what you are you trying to achieve.
Hi there,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that we were able to meet your expectations. Our team always strives to create a friendly and welcoming environment for our clients, and we're happy that you felt listened to during your visit.
We truly appreciate your kind words and we hope to see you again soon at Roxby Hair Design Beckenham.
Best,
The team at Roxby Hair Design Beckenham.
*Follow us on insta @roxbyhair*
Another super colour, cut & style - thank you Jess. Bouncy blow dry is amazing.
Hi Sue,
We're thrilled to hear you enjoyed your recent visit to us and your feedback is greatly appreciated! It's wonderful to hear that you were so pleased with your colour, cut and style and the amazing blow dry from Jess - we will be sure to pass on your kind words.
At Roxby Hair Design Beckenham we always strive to provide our clients with the best possible service and it sounds like we got it right during your visit. We hope to welcome you back soon!
Kind Regards,
The Team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
Amazing hair cut by Jenny! Had my hair cut by Jenny before and was really easy to maintain and lasted 8 weeks of looking good which for a bob is great! Really please with my hair cut.
Hi Nickie C!
Thank you so much for your glowing review of our team member Jenny. We're delighted that you were happy with the maintenance of the haircut, especially as a bob can be tricky to keep looking great for 8 whole weeks! Your positive feedback is highly appreciated.
We aim to provide exceptional service for our customers on every visit, so we're glad that you were happy with the experience.
Thank you again from the team at Roxby Hair Design Beckenham.
All the best,
The Team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
Excellent hair cut very pleased with result very smiley and friendly put me at ease.
Hi Maureen,
Thank you so much for leaving us such a lovely review! We are happy to hear that you were pleased with your hair cut and that you felt comfortable with our team. We always strive to create a friendly and welcoming atmosphere for our clients.
We are glad that we could put you at ease and we hope to see you again soon at our salon. Thank you for choosing our team at Roxby Hair Design Beckenham!
Best,
The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
A wonderful experience as always at Roxby. I have been going for years and Thea is just great. All the team are welcoming
Hi Lydia,
Thanks for your lovely words about Roxby Hair Design. We're so glad that Thea (and the rest of the team) have been able to make your experience brilliant every time. We love hearing that our hard work is appreciated and it is only thanks to our amazing customers that we are able to provide high-quality services.
We look forward to seeing you again at Roxby soon.
Warm regards,
The team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
Libby was fantastic, really attentive, understood what I wanted and extremely thorough.
Hi Amy!
Thank you so much for taking the time to share your wonderful experience at our salon. We are thrilled to hear that we provided you with fantastic service and understood exactly what you wanted. We pride ourselves on our attentive and thorough team members, and it's always a pleasure to hear when our clients are happy.
We appreciate your kind words and look forward to seeing you again soon!
Warmly,
The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
I went as a model for Summer who was assisted by Jenny
Summer was cheerful and welcoming and we chatted throughout my visit
Summer asked me how I wanted my hair and I told her the colour and how I wanted it cut
She explained what she was doing and how long things would take
It was nice to see a young girl with so much enthusiasm for her job
Jenny was equally as pleasant and also explained things about the colour I was looking for
I always find everyone at Roxby pleasant and welcoming with the offer of a drink if you want one
I will be a returning customer for Summer
Thanks again for my hair I love it
Hi Lorraine,
We are delighted to hear that you enjoyed your visit and received the look you wanted! We are so pleased that you found both Summer and Jenny to be welcoming and knowledgeable, and that you're a regular friend here at the salon.
We at Roxby Hair Design Beckenham take great pride in our customer service, and we are so pleased to hear that we lived up to your expectations. It sounds like you received something special from Summer too; her enthusiasm is definitely a great asset to our team.
We look forward to seeing you again soon, and thank you for taking the time to review your experience.
Sincerely,
The Team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
I came as a model for Summer who was assisted by Jenny
I am so pleased with the colour of my hair
Summer was a really nice person she was warm and welcoming
She asked what I wanted her to do with my hair and explained what she was doing
I was so pleased with the colour and cut that she did for me
It was really nice to see a young girl with so much enthusiasm and ambition for her work
I will be returning to see Summer for some additional colour
Again another fantastic service from Roxby and such a wonderful team
Thank you ?
Dear Lorraine,
Thank you so much for your wonderful review. It's always great to hear that our team members are providing the best service. It's wonderful that you loved the colour and cut of your hair! We are really proud to have such an enthusiastic team member as Summer, she should be feeling great! We are very much looking forward to seeing you again soon.
We really appreciate you taking the time to leave us such a positive review. On behalf of the team at Roxby Hair Design Beckenham, thank you!
Regards,
The Team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
Have used this salon, on and off, for many years. Always friendly & welcoming. Jenny is an excellent stylist. The salon also offers an excellent customer reward system
Dear Sue,
Thank you so much for taking the time to share your kind words about our salon. We're really pleased to hear that you've been using us for many years and that you like our friendly and welcoming atmosphere. Our team is delighted to have Jenny on-board, and we’re glad to know she’s doing a great job. We appreciate your feedback on our Trebbly customer reward system as well.
It’s always really encouraging to hear positive comments from our customers, and we hope we'll get the opportunity to welcome you at the salon again soon.
Warm regards,
The team at Roxby Hair Design Beckenham
Insta: @roxbyhair
www.roxbyhair.com
Great cut and shaping by Libby! Thank you x
Hi Siobhan, thank you so much for your kind review of our salon. We are thrilled to hear that you had a great cut and shaping experience.. Our team at Roxby Hair Design Beckenham always strives to provide our clients with the best possible services and we are glad that we were able to do so for you. Thank you for choosing us and we hope to see you again soon! Keep rocking that new haircut!
Warm Regards,
The team at Roxby Hair Design Beckenham.
*Follow us on insta @roxbyhair*
So happy with my hair, thank you Thea.
Great hair wash by Summer, too.
A wonderful welcome from all the girls.
Gina, gave me some very useful & great info regarding Roxby & looked after me, as always, at the reception desk, thank you lovely Gina.
Hi Carol,
Thank you so much for taking the time to leave such a positive review. We are delighted to hear that you were happy with your hair and it's always lovely to see you!
Thank you again for your support and we look forward to seeing you again soon.
Warm regards,
The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
After being on mat leave Jenny is back I feel I am in great hands, she also checks in through out the cut, I leave happy in the knowledge that she knows what I like and what works for my hair
Dear Nicky,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our stylist, Jenny. It's wonderful to know that her skill and attention to detail made you feel comfortable and confident during your visit.
We strive to provide our clients with personalized and attentive service, and we are glad that Jenny was able to deliver that to you. It's always a pleasure to have you in our salon and we look forward to seeing you again soon.
Warm regards,
The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
Stevie and Gina are lovely .
Hi Georgina,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our hair salon. Our team takes great pride in creating a welcoming and friendly atmosphere for all of our clients.
We appreciate you taking the time to leave a review and we hope to see you again soon at Roxby Hair Design Beckenham.
Best wishes, The team at Roxby Hair Design Beckenham
*Follow us on insta @roxbyhair*
This was my second visit to Roxby. Thea previously did a balayage for my wedding day which was unbelievable, but this time was a long overdue restyle and new colour!
Thea knows exactly what she’s doing, makes you feel as ease and doesn’t push you into anything you’re not comfortable or confident with.
I would highly recommend her!
Hi Cerise,
Thank you so much for taking the time to leave us a review about your recent visit to our salon! We are delighted to hear that you have been to our salon before and that Thea did an unbelievable job on your balayage for your wedding day.
We are thrilled to hear that you came back for a restyle and new color, which was long overdue. We are so glad that Thea knew exactly what she was doing and made you feel at ease throughout the process. We pride ourselves on not pushing our clients into anything they are not comfortable or confident with, so we are happy to hear that you felt this way during your visit.
Thank you for recommending Thea and our salon. We appreciate your kind words and we hope to welcome you back again soon!
Best,
The team at Roxby Hair Design Beckenham
Follow us on Instagram @roxbyhair
I had a fabulous cut and style with Thea - always great advice on products and care. Very professional, reliable - exceptionally good!!
Hi Jane, thank you so much for leaving such a lovely review about your experience at our salon. We are glad to hear that you had a fabulous cut and style with Thea. We will pass on your kind words to her and the rest of our team. We pride ourselves on our professionalism and reliability, and we are delighted that we were able to provide you with exceptional service. Thank you for trusting us with your hair and for taking the time to leave a review. We look forward to seeing you again soon for your next appointment.
Sincerely,
The Team at Roxby Hair Design Beckenham
Follow us on Instagram @roxbyhair
Lovely salon, Thea always cuts off the exact amount I ask for and gets the colour just right.
Hi Hannah,
Thank you so much for your kind words about our salon and Thea's skills as a stylist. We are thrilled to hear that you are always happy with your haircuts and color. Our team at Roxby Hair Design Beckenham put in a lot of effort to ensure our clients are satisfied with their services, so it means a lot to us to receive such positive feedback.
We hope to continue providing you with exceptional hair services and making your salon experience a pleasant one. Thank you for choosing Roxby Hair Design Beckenham!
All the best,
The Team at Roxby Hair Design Beckenham
Follow us on Instagram @roxbyhair
Absolutely 5stars. Jess was so welcoming and friendly and listened to exactly what I wanted. A brilliant cut and a lovely experience all round. Definitely recommend. Such a lovely salon.
Hi Kelly,
Thank you so much for leaving such a kind review! We are delighted to hear that you enjoyed your experience with Jess at our salon and that you are happy with your haircut. We strive to create a welcoming and friendly atmosphere for all our clients.
We appreciate your recommendation and we look forward to seeing you again soon at our salon. Thank you for choosing Roxby Hair Design Beckenham.
Best wishes from our team at Roxby Hair Design Beckenham.
Follow us on Instagram @roxbyhair
15 years at the same hair salon …. Always great service, always a friendly welcome, and always a fantastic hair cut and colour. Roxby have never let me down … even did my wedding hair.
Stevie is wonderful … highly recommend her and the salon
Thank you so much Joyce. We really value your loyalty...15 years, wow and great that our salon was a part of your special day back then. Thanks for your review and feedback about your recent haircut and colour with Stevie. We look forward to seeing you next time. Ian, Roxby Hair Design, Beckenham
Another super visit - enjoyed my down time in the salon, chatting to the girls about all sorts.
Stunning cut & blow dry as always - thank you x
Hi Sue. Thank you for you for your lovely review and feedback! It's a pleasure to hear you love your hair cut and blow dries with Jess. We'll see you soon. Ian, Roxby Hair Design, Beckenham
Stevie is great as always ...However it would have been nice to be offered a drink water / warm drink etc...like the salon always does ..
Hi Thank you for your feedback. I'm glad to know you appreciate seeing Stevie. I'm very sorry to hear you weren't offered a drink (especially as we usually like to offer such a wide choice!). I have passed this feedback to the team and I hope this error won't happen again - but it's really helpful you brought our attention to things that weren't quite right this time. We hope to see you again soon. Ian, Roxby Hair Design, Beckenham
Lovely young lady asset to your salon
Many thanks Antoinette. We're so pleased you enjoy seeing Sian for your hair. You feedback is really appreciated and we look forward to seeing you next time. Ian, Roxby Hair Design, Beckenham
Too expensive.
Hi Justyna. Thank you so much for your review and feedback. We're pleased you liked your balayage with Thea. I do understand that our costs are high and they are reflective of our increasing overheads and being able to offer ongoing development of our team while using high quality products. I hope you'll sign up to our loyalty scheme so that we can help give a little 'thank you' back on future visits. Please visit here for more info: https://www.trebbly.com/roxby-hair-design-101074.html Ian, Roxby Hair Design, Beckenham
Always great result makes me come back to Jess again and again.
Thank you so much Irina. We're really pleased to hear you enjoyed your recent hair cut and style with Jess. We look forward to seeing you soon, but before then, please sign up to our new loyalty scheme here https://www.trebbly.com/roxby-hair-design-101074.html Ian, Roxby Hair Design, Beckenham
Jess was very welcoming and offered a great service I was very happy with my hair and will be coming back soon
Hi Melisaa. Thank you so much for your review. It's great to see you enjoyed your time with Jess for your haircut and blow dry. We look forward to seeing you next time, but in the meantime, you can sign up to our new loyalty programme for the latest offers here: https://www.trebbly.com/roxby-hair-design-101074.html
Ian, Roxby Hair Design, Beckenham
Lovely full head and toner from Sian today
Thank you Jo - we appreciate your feedback and pleased you liked your hair colour highlights with Sian. Ian, Roxby Hair Design, Beckenham
I can never fault my experience at Roxby's. The haircut is pretty good too!
Hi Ann. Many thanks for your review. It's good to know that you like your haircut as much as you do spending time with us :-) See you again soon. Ian, Roxby Hair Design, Beckenham
Cannot speak too highly not only of Jess who cut and styled my hair beautifully today but of the whole Roxby team who always look after both me and other members of my family so very well. Nothing is too much trouble for anyone. They go out of their way to ensure you have the best experience. Thank you all.
Thank you so much for your review and feedback Clare. It's always a pleasure seeing you and your family. We look forward to seeing you next time. Ian, Roxby Hair Design, Beckenham
Another great colour, cut and bliw dry by Jess. Did exactly what I wanted. It looks and feels great. Thank you.
Hi Gillian, thanks for your review and feedback from your colour, cut & style with Jess. We're glad you enjoyed your visit and hope you had another great time today. Ian, Roxby Hair Design, Beckenham
A friend recommended me to Roxby's Hair Salon I'm Beckenham. Very impressed. Lovely girl newly qualified coloured my hair and her colleague cut and styled my hair. Very happy with the finished result a tidy up and colour of my bob. Very comfy hair washing chairs! Why don't all salons have these? Lovely polite staff and definitely recommend to my friends who want a cut , colour and style.
Thank you Libby and Sian.
Regards
Sav Woodhead ?
Thanks Saveikh, it's a pleasure to hear that you enjoyed your first visit for a hair colour cut and style, especially after our salon was recommended to you. Libby and Sian will be encouraged by your lovely feedback. Ian, Roxby Hair Design, Beckenham
Lovely Thea, great haircut, thank you
Molly, thank you for a lovely hair wash & delicious cup of coffee.
Thea & Molly, looked after me superbly, thank you.
Hi Carol, many thanks for you review. It's always lovely to see you and great to know you enjoyed your hair wash and haircut with Thea and Molly. We look forward to next time. Ian, Roxby Hair Design, Beckenham
Thea was great, listened to exactly what I wanted and did a great job. Walked out very happy and will be back to see her next time. Thank you Thea.
Thanks Jackie - It's great to hear you were happy with your experience and haircut & blow dry with Thea. We hope to see you again soon. Ian, Roxby Hair Design Beckenham
It was lovely to be back after a short break. Jess and Gina couldn’t have been more welcoming. My blow dry is super bouncy and my hair feels great. Thank you Jess.
Hi Lisa. Thanks for your review. It's been lovely to see you again and we're pleased you enjoyed your blow dry with Jess and felt welcomed by her and Gina. We look forward to seeing you soon. Ian, Roxby Hair Design Beckenham
Great service from a great stylist !
Thanks Margarita. We're so pleased you enjoyed your hair colour with Jess. We look forward to seeing you again soon. Ian, Roxby Hair Design Beckenham
At Roxby Hair Design, we aspire to give you the most personal and enjoyable experience possible every time you come into our salon.
We promise to listen to your needs, provide a solution to those needs and offer you a home care plan to keep your hair looking vibrant from when you leave us, to when you walk back in.
