Roxby Hair Design Beckenham

286 Croydon Rd, Beckenham, Greater London, BR3 4DA

About us

At Roxby Hair Design, we aspire to give you the most personal and enjoyable experience possible every time you come into our salon.

We promise to listen to your needs, provide a solution to those needs and offer you a home care plan to keep your hair looking vibrant from when you leave us, to when you walk back in.

Read more...

Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 18:30
Saturday 08:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.86
178 verified reviews
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ThankYou!!

Anonymous
3rd Oct 2024
5.0

Thank you- absolutely brilliant cut :)

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Blow dry

Janet Kheraj
25th Sep 2024
Team Member: Stevie
5.0

Great tidy up today prior to my holiday.

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Cut and blow dry

Jane Flinders
19th Sep 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Really pleased with my haircut today. Ayten took the time to discuss my options. Very pleased with the result. Thank you.

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Response from Roxby Hair Design Beckenham

Dear Jane,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you are really pleased with your haircut by Ayten. Our team always strives to provide personalized services tailored to our clients' preferences and it seems like Ayten did just that for you.

We are glad that you appreciated the time she took to discuss your options and that you are pleased with the end result. We always aim to ensure that our clients leave our salon feeling satisfied and confident with their new look.

Thank you again for your kind words. We look forward to welcoming you back for your next visit.

Best regards,

The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Consistently Happy Client

Anonymous
19th Sep 2024
Team Member: Ayten
5.0

Always leave much happier than when I walked in.

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Response from Roxby Hair Design Beckenham

Thank you for taking the time to leave us a review. We are thrilled to hear that you always leave our salon feeling happier than when you walked in. This means a lot to us and it motivates us to continue providing the best services possible.

We strive to create a friendly and welcoming atmosphere for our clients, and we are glad that you have noticed and appreciated it. Your satisfaction is our top priority and we are delighted to know that we have been meeting your expectations.

We look forward to seeing you again and making sure you leave with a smile on your face. Thank you for choosing to trust us with your hair.

Warm regards,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Brilliant salon

Helen Aylward
18th Sep 2024
Team Member: Stevie
5.0
Appointment verified by SaloniQ Software

Stevie was as friendly and professional, as ever. I was completely undecided about what to do with my hair and we had a good discussion about it. No steamrollering involved! Very happy.

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Response from Roxby Hair Design Beckenham

Dear Helen,

Thank you so much for taking the time to leave us such a lovely review.

We are so glad to hear that Stevie provided you with friendly and professional service, as always.

We always strive to have open discussions with our clients and make sure that we understand their preferences before making any decisions regarding their hair.

We are delighted that you left our salon feeling happy with your new hairdo.

We look forward to seeing you again soon.

Many thanks,
The team at Roxby Hair Design Beckenham

Happy with my hair

Jane Vigon
18th Sep 2024
Team Member: Ayten
4.0
Appointment verified by SaloniQ Software

This was the third time I saw Ayten and I am very happy with the way she cut my hair exactly as I asked her to.
She also dried it as I wished.

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Response from Roxby Hair Design Beckenham

Dear Jane,

Thank you so much for taking the time to leave a review for Ayten and our team!

We are thrilled to hear that you are happy with your haircut and the way Ayten listened and followed your requests. It's always our goal to ensure our clients leave feeling satisfied and confident with their hair. We are also glad to hear that Ayten styled your hair to your liking.

Ayten is one of our more senior stylists and her higher price, compared to our other stylist levels, reflects her experience, quality and demand.

We truly appreciate your kind words and we hope to see you again for your next hair appointment. Thank you for choosing our salon!

Best,
The team at Roxby Hair Design Beckenham

Nice visit

Sylvie Saunders
26th Aug 2024
Team Member: Summer
4.5
Appointment verified by SaloniQ Software

Summer was helpful and offered advice on my hair which I am currently growing out to fully grey. Nice cut and service

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Response from Roxby Hair Design Beckenham

Hi Sylvie,

Thank you for taking the time to write a review for our salon.
We are glad to hear that you had a positive experience with Summer and that she was able to offer helpful advice for your transition to fully grey hair. We appreciate your kind words about the cut and service. Thank you for choosing our salon and we look forward to seeing you again in the future.

Best, The team at Roxby Hair Design Beckenham.
Follow us on Instagram @roxbyhair

Colour & Cut

Sue Kemmish
14th Aug 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

First time with Summer - blown away by the colour and cut and style; thrilled when I left the salon. Whole experience top notch.

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Response from Roxby Hair Design Beckenham

Hi Sue,

Thank you so much for your kind review! We're glad to hear that you had a great time with Summer in the salon and love your new colour, cut, and style.

Have a wonderful day!

Best regards, The team at Roxby Hair Design Beckenham.

Follow us on Insta @roxbyhair

Amazing ๐Ÿคฉ

Kim Tucker
8th Aug 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

This salon is so welcoming and professional, all the staff are lovely and I am always listened to carefully as to my quirky little needs! Colour is perfectly done and the cut is exquisite. If you want a really outstanding experience, this is the perfect salon.

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Response from Roxby Hair Design Beckenham

Hi Kim,

Thank you for your kind words and for taking the time to leave a review.

We are so happy to hear that you had a positive experience with Ayten. Our team prides themselves on being welcoming, professional and attentive to all our clients' needs and we are glad this reflected in your visit. We are also delighted that you are pleased with your color and cut - our goal is to always provide an outstanding service.

We look forward to welcoming you back to our salon soon. Take care!

- The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Excellent service by Jenny!

L H
25th Jul 2024
5.0
Appointment verified by SaloniQ Software

Another great session with Jenny! So so gutted she is leaving and yet not surprised. Ever since Gina has gone this salon has only felt half alive, the phone rings and rings..often it's only 2 staff there now. Such a shame as ive been coming here for 10 years and seen it lose some excellent staff

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Response from Roxby Hair Design Beckenham

Hi

Thank you so much for taking the time to leave a review. We are glad to hear that you had a great session with Jenny. It's disappointing to hear that she is leaving, but we wish her all the best in her future endeavours.

We understand that with Gina's departure a year ago, the salon may not feel the same, however, we had to make that difficult decision in order to safeguard the salon's future along with our lovely team. The salon was making a significant financial loss when we were acquired it 8 years ago and we have only just started to break even, largely as a result of this change. We simply could not sustain the losses any longer and with over 4,500 salons closing across the UK in the last few years, we wanted to ensure we weren't going to add to that number.

We do our best to accommodate flexible working for our 6 stylists, which means some of them choose to work part-time and on different days, therefore with one on maternity leave it can seem quiet at times especially if anyone is on holiday,

Thank you for your feedback and we will do our best to address any issues. If you have any further concerns, please don't hesitate to get in touch.

Take care,
The team at Roxby Hair Design Beckenham

Great service

Natasha
9th Jul 2024
Team Member: Summer
5.0

Summer was so thoughtful today and really listened to me in terms of the colour and cut I was after. I'm so, so pleased with the results.

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Response from Roxby Hair Design Beckenham

Hi Natasha,

Thank you so much for taking the time to leave us this lovely review. We're thrilled to hear that you had a great experience at our salon and that Summer was able to give you the colour and cut you were after. Our team strives to listen to our clients and provide the best results possible, so it's always wonderful to hear when we've succeeded.

We're so pleased that you're happy with the results and we hope to see you again soon at Roxby Hair Design Beckenham.

Best,
The Team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Feedback

Bernadette Pereira
6th Jul 2024
3.0
Appointment verified by SaloniQ Software

I have been coming to this salon for years and have always got good service. However I think that recently the prices have rocketed. Even after the rise in prices, the worst is that after hair tinting , even the rough hair drying is being charged for. What will be next? Charge for washing the hair?
Not happy.

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Response from Roxby Hair Design Beckenham

Hi Bernadette,

We're sorry to hear that you were not happy with your recent experience at our salon. We value our long-time customers like yourself and always strive to provide top-quality service at reasonable prices.

We understand your concerns about the price increase and would like to assure you that we have carefully considered various factors before making the decision. Our team works hard to constantly improve our skills and stay updated with the latest trends and techniques in the industry, which reflects in the end result of each service.

Unfortunately we have sustained cost increases, including an average of 20% this year on top of around 10% on the previous year. Our team take a percentage of the income from their services, so we need to ensure the prices accommodate these costs in order for the salon to survive and support our team's livelihoods.

Having made a loss since acquiring the salon in 2016, we have just started to turn this around and with over 4,500 salons closing in recent years, we have had to take steps to ensure our own survival.

As for the hair drying charge, that is a standard practice in many salons as it requires time, effort, and use of professional products. However, we apologise if this was not communicated clearly to you. As not all clients want or need a rough dry, rather than incorporating that cost in the service, we felt it would be fairer to give clients the choice if they didn't wish to have it.

We appreciate your feedback and will take it into consideration for future improvements. We hope to have the opportunity to provide you with an excellent experience in the future.

Thank you for being a loyal customer.

Sincerely,
The team at Roxby Hair Design Beckenham

Perfect

Danielle Alexander-Brown
22nd Jun 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

I am delighted with the results had highlights and low lights with Summer this is the second time she has done my hair and I wouldn't go with anyone else she gets exactly what you want and as if by magic makes it happen so thank you Summer you are a magician

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Response from Roxby Hair Design Beckenham

Dear Danielle,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you are delighted with the results of your highlights and low lights done by Summer. We are so glad that you have chosen to come back to us for the second time.

We are very proud to have Summer as part of our team, she truly works magic with hair! We will make sure to pass on your kind words to her. We appreciate your trust in our salon and we look forward to welcoming you back in the future!

Thank you once again for choosing us for your hair needs.

Sincerely,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

New hair

Melanie Burns
19th Jun 2024
Team Member: Ella
5.0
Appointment verified by SaloniQ Software

Ella did my hair just how I wanted. Very good!

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Response from Roxby Hair Design Beckenham

Hi Melanie,

Thank you so much for taking the time to leave us a review! We are delighted to hear that Ella did your hair exactly how you wanted it. Customer satisfaction is our top priority and we are happy to know that you were pleased with your experience at our salon.

We appreciate your kind words and feedback, and we hope to see you again in the future. If there is anything else we can do for you, please don't hesitate to let us know.

Wishing you all the best,
The team at Roxby Hair Design Beckenham

Incredible talent!!

Kelly
15th Jun 2024
Team Member: Summer
4.5
Appointment verified by SaloniQ Software

Summer is always very patient when having to look at photos of new colours for my hair! Today I asked to go lighter while keeping a dark running throughout.. and I have to say the outcome was incredible! And exactly what Iโ€™d ask for, Summer is a credit to the salon and always makes me feel really welcome x

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Response from Roxby Hair Design Beckenham

Hi Kelly,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that Summer was able to give you the exact look you wanted. It's wonderful to know that she made you feel welcome and was patient in discussing your hair color options.

Our team at Roxby Hair Design Beckenham takes pride in creating personalized and stunning looks for our clients, and we are happy that you are satisfied with the outcome. We look forward to seeing you again soon and creating more amazing hair transformations for you.

Best regards,
The team at Roxby Hair Design Beckenham

When you find a fab hairdresser stick with her.

Nicki Parry
15th Jun 2024
Team Member: Jenny
4.5
Appointment verified by SaloniQ Software

Jenny listens And understands my hair needs.

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Response from Roxby Hair Design Beckenham

Hi Nicki,

Thank you so much for taking the time to leave us such a positive review! We are delighted to hear that Jenny was able to listen and understand your hair needs. Our team at Roxby Hair Design values customer satisfaction and we are glad to see it reflected in your review. We hope to see you again soon for your hair needs.

Best,
The Team at Roxby Hair Design Beckenham
Follow us on Instagram @roxbyhair

Great service

Shelley Mulcahy
8th Jun 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Full head of highlights by the lovely Summer. Really happy with my hair. Looking forward to booking in her Summer again.

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Response from Roxby Hair Design Beckenham

Hi Shelley,

Thank you so much for taking the time to write this lovely review. We are thrilled to hear that you are happy with your recent visit to our salon and with the beautiful highlights done by Summer. We will be sure to pass along your kind words to her.

We can't wait to have you back and book you in with Summer again. We're sure she'll do an amazing job once more!

Thanks again for choosing us and supporting our salon.

Team at Roxby Hair Design Beckenham
Follow us on Instagram @roxbyhair

LOVE!!

Rachel Ogleby
1st Jun 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

I am extremely impressed with my salon experience earlier today. Summer listened to what I wanted, and it was exactly what I got. Usually highlights seem to take forever but Summer managed to do them so slickly I couldnโ€™t believe they were already all foiled up! The hair wash was amazing and she has previously been my favourite to wash..it was SO relaxing. Then she cut my hair taking her time over the smaller details. I am SO happy with my hair and have already booked in with her again. Will definitely be recommending her! Thank you SO much Summer!!

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Response from Roxby Hair Design Beckenham

Dear Rachel,

We are overjoyed to read your kind words about your recent visit to our salon. It was a pleasure to have you and we are so glad to hear that Summer provided you with the exact look you wanted. She truly is a skilled stylist who takes great pride in her work, and we are lucky to have her on our team.

It makes us happy to know that our clients feel relaxed and comfortable during their appointments, and we are glad that our hair wash service provided you with that experience. We are also glad that Summer took her time to pay attention to every detail of your haircut.

We are grateful that you have already booked your next appointment with Summer. Your recommendation means a lot to us and we hope to continue providing you with exceptional service.

Thank you for choosing our salon and we look forward to seeing you again soon.

Best regards,

The team at Roxby Hair Design Beckenham
Follow us on Instagram @roxbyhair

Good hair cut

Jane Vigon
30th May 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

I have just moved to the area si was very happy with my former hairdresser.
I expected it to be difficult to find another hairdresser who would do my hair as I wished but Iโ€™m very happy that Ayten did exactly that!

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Response from Roxby Hair Design Beckenham

Dear Jane

Thank you so much for taking the time to leave us a review. We are delighted to hear that your experience with Ayten at our salon was a success and that she was able to meet your hair expectations.

We understand that finding a new hairdresser can be a daunting task, especially after being happy with your former one, but we are glad that we were able to make it a seamless transition for you. Ayten is an excellent stylist and we are lucky to have her on our team.

We hope to continue providing you with the same level of satisfaction with each visit. Thank you for choosing us, and we look forward to seeing you again soon.

Best regards,

The team at Roxby Hair Design Beckenham

Follow us on Insta @roxbyhair

One Happy customer!

Nickie Cheney
21st May 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Love the way Ayten does my highlights - always really pleased with them.

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Response from Roxby Hair Design Beckenham

Hi Nickie, thank you so much for your kind review! We're thrilled to hear that Ayten does an amazing job with your highlights. We pride ourselves on providing high-quality results that leave our clients feeling satisfied. We're grateful for your loyalty and we look forward to seeing you soon for your next appointment.

Have a wonderful day!

The team at Roxby Hair Design Beckenham.

Follow us on Instagram @roxbyhair

One Happy customer!

Nickie Cheney
21st May 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Love the way Ayten does my highlights - always really pleased with them.

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Response from Roxby Hair Design Beckenham

Hi Nickie,

Thank you for taking the time to leave such a lovely review! We are delighted to hear that you always love the way Ayten does your highlights. We always strive to provide top-notch services and it's great to know that we have succeeded in meeting your expectations.

At Roxby Hair Design, we are passionate about hair and it gives us great joy to see our clients happy with their hair. We appreciate your support and we look forward to seeing you again soon.

Warmly,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Friendly staff!

Nida Khan
8th May 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Ayten was my hairdresser today. She was super friendly and gave great advice. We discussed what I wanted before she started cutting my hair. Great service and would love to come back!

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Response from Roxby Hair Design Beckenham

Hi Nida,

Thank you so much for taking the time to leave us a review! We're so happy to hear that you had a great experience with Ayten. Our team at Roxby Hair Design Beckenham takes pride in providing friendly and knowledgeable service, so we're thrilled to know that she met your expectations.

We also appreciate that you felt comfortable discussing your desired haircut with Ayten beforehand. Communication is key in achieving the perfect style, and we're glad that Ayten was able to deliver what you wanted.

We would love to have you back at our salon in the future. Thank you for choosing Roxby Hair Design Beckenham!

Best,
The Team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Amazing Hair!!!!

K.Owen
24th Apr 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Walked in not knowing what I wanted and came out loving my hair.
Summer was helpful, patient and delivered exactly what I was looking for.

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Response from Roxby Hair Design Beckenham

Dear K.Owen,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you loved your hair after your visit to our salon. We are lucky to have Summer as part of our team, and we're delighted that she was able to help you achieve exactly what you wanted.
Our team is always here to assist our customers with their hair needs and it makes us truly happy when we can deliver results that our clients love.

We hope to see you again soon at Roxby Hair Design Beckenham. Thank you for choosing us for your hair styling needs.

Best regards,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Pleasure to be there

Barbara Kurtz
19th Apr 2024
Team Member: Jenny
5.0
Appointment verified by SaloniQ Software

As usual a pleasant relaxing couple of hours having my hair done. Very pleased with the result

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Response from Roxby Hair Design Beckenham

Hi Barbara, we are thrilled to hear that you had a pleasant and relaxing experience during your recent visit with us!

We always strive to provide our clients with the best service and we are happy to hear that we were successful in achieving your satisfaction. Thank you for choosing our salon and for leaving us such a positive review. We are glad that you are pleased with the result of your hair, as our goal is to make our clients happy and confident in their new look. We appreciate your kind words and look forward to seeing you again soon!

Take care, The team at Roxby Hair Design Beckenham.

Follow us on Instagram @roxbyhair

Haircut

Louise Rhodes
13th Apr 2024
3.5

Somehow ended up with the one thing I said I didn't want!

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Response from Roxby Hair Design Beckenham

Hi Louise,

We would like to apologise for the unwanted experience you had at our salon. We always strive to meet our customers' expectations and it seems like we fell short in your case. Please know that we take your feedback very seriously and we will make sure that this doesn't happen again.

Thank you for giving us the opportunity to put it right for you, we hope you are happier with the result now.

Best,
The team at Roxby Hair Design Beckenham

Marvellous hairdressers

Valerie king
3rd Apr 2024
Team Member: Ayten
5.0

Ayten is a great stylist and always feel welcomed at the salon Very happy with my hair.

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Response from Roxby Hair Design Beckenham

Hi Valerie,

Thank you for taking the time to leave such positive feedback about your experience with us. It brings us great joy to hear that you always feel welcomed at our salon and that you are happy with your hair after Ayten's service. We strive to provide excellent service and we are thrilled to know that we have met your expectations.

We look forward to seeing you again soon and continuing to provide you with quality hair services.

Best regards,

The team at Roxby Hair Design Beckenham.

Follow us on Instagram @roxbyhair

Balayage

Andrada Petre
26th Mar 2024
Team Member: Summer
5.0

I want to say what a great work and a welcome attitude Summer had. If you are looking for a nice salon with professional products and stylist give it a try you will love it!

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Response from Roxby Hair Design Beckenham

Hi Andrada, thank you so much for your kind words about our salon. We are so happy to hear that you had a great experience with Summer and that you appreciate the professional products and stylists here. It's our goal to make all our clients feel welcome and at ease during their visit. We would love to see you again soon for your next appointment.

Thank you for choosing our salon.

Best regards from the team at Roxby Hair Design Beckenham.

Follow us on Instagram @roxbyhair

Lovely friendly salon

Helen Aylward
20th Mar 2024
Team Member: Stevie
5.0

Friendly staff, lovely atmosphere and a good cut. I particularly like the fact that your hair is washed out of sight!

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Response from Roxby Hair Design Beckenham

Hi Helen,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you enjoyed your experience with us at our salon. Our team prides itself on creating a welcoming atmosphere and providing excellent service to all our clients.

We are glad to know that you appreciated our salon's layout where the hair is washed out of sight, giving you a more relaxed and private experience. Thank you for mentioning that!

We are also happy to hear that you loved your haircut. Our stylists always strive for perfection and it's great to know that we were able to deliver what you were looking for.

We look forward to seeing you again soon.

Best regards,
The team at Roxby Hair Design Beckenham

Pampering sess!

Ayesha Campbell
15th Mar 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Summer was so professional and kind. She washed and cut my hair with such care and I absolutely loved the results!!! Felt like a new woman all day! Iโ€™m a mum of two and this was a much needed haircut and me time! Thank you Summer ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

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Response from Roxby Hair Design Beckenham

Hi Ayesha,

Thank you so much for taking the time to leave such a lovely review! We're so glad to hear that your experience with Summer was nothing short of professional and kind. We strive to provide the best service possible and we're thrilled that you loved the results - feeling like a new woman is always a bonus!

We understand the importance of self-care, especially for busy mums like yourself. It was our pleasure to provide you with a much needed haircut and some well-deserved "me time". We will make sure to pass on your kind words to Summer - she will be delighted to hear that she made your day.

Thank you again for your kind words and for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Cut and blow dry

Maureen Burch
9th Mar 2024
Team Member: Ayten
4.0
Appointment verified by SaloniQ Software

Very good nice cut .

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Response from Roxby Hair Design Beckenham

Hi Maureen, thank you for taking the time to leave us a review!

We're so glad to hear that you enjoyed your cut and had a good experience at our salon. It's always our goal to provide our clients with top-quality services and we're happy to know that we were able to achieve that for you. We hope to see you again soon for your next hair appointment. Thank you again for your kind words!

Warmly,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Haircut

Joanna Clinton
29th Feb 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Carefully cut and styled with thought.

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Response from Roxby Hair Design Beckenham

Hi Joanna,

Thank you so much for leaving a review for our salon. We're thrilled to hear that you had a positive experience with us and that you were happy with your cut and style. Our team always strives to provide thoughtful and top-quality services to our clients.

Your kind words mean a lot to us and we truly appreciate your support. We hope to see you again soon for another appointment.

Best regards,
The Team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Full head highlights

Jane Hall
28th Feb 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Aytem - excellent work as always. I am trilled with my new head of hair ! I am so grateful for the time and care that Aytem took with my highlights today .

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Response from Roxby Hair Design Beckenham

Dear Jane,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with your new hairdo and had a great experience with Ayten.
Our team strives to provide the best possible service to our clients, and we are glad that Ayten's care and attention made a difference for you.

We appreciate your business and look forward to seeing you again at Roxby Hair Design Beckenham.

Best,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

re growth colour

Norma Dickson
23rd Feb 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

absolutely fabulous
Summer made me very comfortable she was also confident in getting colour perfect
thank you Summer for making me happy again

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Response from Roxby Hair Design Beckenham

Hi Norma,

Thank you so much for your kind words about your recent experience at our salon. We are delighted to hear that you found our stylist Summer to be fabulous and confident in finding the perfect color for you.

We always strive to ensure our clients are comfortable and leave our salon feeling happy, so it means a lot to us that we were able to achieve this for you.

We appreciate your feedback and look forward to seeing you again soon!

Best regards,

The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Blow dry club

Lynn Waldron
16th Feb 2024
Team Member: Jenny
5.0
Appointment verified by SaloniQ Software

I felt like a VIP. And thank you for the waves

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Response from Roxby Hair Design Beckenham

Hi Lynn,

Thank you so much for your lovely review! We are thrilled to hear that you felt like a VIP during your visit at our salon. It's always our aim to make every client feel special and pampered.

We're glad you enjoyed the waves, and we appreciate your kind words. We can't wait to see you again soon and create another VIP experience for you.

Take care!

The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Haircut

Jackie Robinson
9th Feb 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Very professional and friendly. Good advice and lovely haircut.

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Response from Roxby Hair Design Beckenham

Hi Jackie, we are so happy to hear that you had a positive experience at our salon! We take great pride in providing a professional and friendly environment for our clients.

Thank you for mentioning the good advice you received and we are glad you love your new haircut.

We hope to see you again soon for another fabulous visit!

Team at Roxby Hair Design Beckenham.

Follow us on Instagram @roxbyhair

Mrs

Sara Greenidge
9th Feb 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

A Miracle worker, true talent that is hard to find. All I want to say is a big thank you for correcting the mistake from another hair salon in Penge that destroyed my hair, making it look tacky and cheap.

You have definitely got a customer for life, and I highly recommend you to all my family and friends who need a colouring, styling, or haircut.

Thank you so much xxx

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Response from Roxby Hair Design Beckenham

Dear Sara,

Thank you for taking the time to leave us such a kind review. We are delighted to hear that you had a positive experience at our salon and that we were able to help fix the mistake from your previous hair salon in Penge. We always strive to provide true talent and high-quality services to our customers, so we are thrilled that you have become a loyal customer.

Your recommendation means a lot to us, and we are grateful to have you and your loved ones as part of our salon family. We look forward to seeing you again soon for any of your styling, coloring, or haircut needs.

Best wishes,

The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Fantastic

Lorraine Dowler
2nd Feb 2024
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Another great visit to Roxby today
Had a slight change to my usual haircut
Summer was really helpful in advising on the cut and added a little wave after drying my hair
Lots of compliments already on how nice it looks
Already booked in for my colour and highlights
Thanks again Summer im really pleased with my hair

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Response from Roxby Hair Design Beckenham

Hi Lorraine, thank you for taking the time to leave such a lovely review. We're thrilled to hear that your recent visit to our salon was another great one.

We're glad that Summer was able to help you with a slight change to your usual haircut and that you're already receiving compliments on how nice it looks.

We're also happy to hear that you've booked in for your color and highlights, we can't wait to see the end result.

Thank you for choosing our salon and we look forward to seeing you again soon. All the best, the team at Roxby Hair Design Beckenham.

Follow us on Instagram @roxbyhair

Blow Dry Club

Lynn Waldron
2nd Feb 2024
Team Member: Summer
5.0

Lovely relaxing hair wash. Gave me a few curls today. Great start to day

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Response from Roxby Hair Design Beckenham

Dear Lynn,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a relaxing experience at our salon and that you loved your curls. We strive to provide our clients with top-notch service and we are happy that we were able to start your day off on the right foot.

We hope to see you again soon for another pampering session. Thank you for choosing us for your hair needs.

Best wishes,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Lovely colour refresh

Julie Whitney
31st Jan 2024
Team Member: Stevie
5.0
Appointment verified by SaloniQ Software

My colour appointment had to be changed last minute due to staff illness, so I met Stevie for the first time at my appointment. She was able to work out exactly what I'd talked about with Ayten at my consultation and we even worked out a plan together moving forwards. She was extremely knowledgeable and really friendly through my whole appointment. The salon was a calm, relaxing environment and I felt very welcomed and at ease.

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Response from Roxby Hair Design Beckenham

Dear Julie,

Thank you for taking the time to share your experience at our salon. We are glad to hear that Stevie was able to step in and make your appointment a success despite the last minute change. We strive to provide exceptional service to our clients and we are happy to know that Stevie was able to accurately understand and deliver what you had discussed with Ayten during your consultation. It's fantastic that you were able to work out a plan together for future appointments.

We are also pleased to hear that you found Stevie to be extremely knowledgeable and friendly. Creating a welcoming and relaxing environment for our clients is a top priority for us, and we appreciate your kind words about our salon. We look forward to seeing you again soon.

Best wishes,
The team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair

Amazing hair cut

Veronica Zanabria
25th Jan 2024
Team Member: Stevie
5.0
Appointment verified by SaloniQ Software

I keep coming back as Stevie and the team are very friendly and Stevie listens what I what and she does it! She is great! Btw I used to go to central London for all my hair but now that I found this salon and so close to my home there is no reason to travel far.

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Response from Roxby Hair Design Beckenham

Hi Veronica, thank you for taking the time to share your experience with us. We are so happy to hear that you have been enjoying your visits with us at Roxby Hair Design Beckenham.

We strive to provide both friendly and attentive service, and we are glad that you feel Stevie truly listens to your wants and needs. It means so much to us that you have chosen our salon over traveling into central London. We look forward to seeing you again and providing you with top-notch haircare!

See you soon, The team at Roxby Hair Design Beckenham.

Follow us on Insta @roxbyhair

I Love Roxbys!

Kate
23rd Jan 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Great blow dry from Ayten today, always enjoy my time in the salon as itโ€™s such a lovely team! I e got very thick hair and Ayten always does such a fantastic job with it!

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Response from Roxby Hair Design Beckenham

Hi Kate,

Thank you for taking the time to leave us such a lovely review! It makes us so happy to hear that you enjoyed your recent visit to our salon and that Ayten did a fantastic job with your thick hair. We're glad you always have a great experience with our team.

We look forward to seeing you again soon!

The team at Roxby Hair Design Beckenham.

Follow us on Insta @roxbyhair

Great service and cut

Daryl
23rd Jan 2024
Team Member: Jenny
5.0
Appointment verified by SaloniQ Software

Jenny is a great stylist and is very good at interpreting what clients want. I wouldnโ€™t go anywhere else atm.

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Response from Roxby Hair Design Beckenham

Dear Daryl,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Jenny and that she was able to understand your needs and deliver the style that you wanted. We truly appreciate your loyalty and choosing us as your go-to salon.

Thank you again for your support and we look forward to seeing you at your next appointment.

Best,
The team at Roxby Hair Design Beckenham

Follow us on insta @roxbyhair

Thank you Roxby.

Lisa Mcandrew
10th Jan 2024
Team Member: Ayten
4.5
Appointment verified by SaloniQ Software

A full head of highlights is always a personal challenge with my quantity of hair but Ayten and Summer looked after me beautifully & the time flew by. Iโ€™m very pleased with my colour and cut and left the salon feeling relaxed and ready for the rest of the day. Thank you

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Response from Roxby Hair Design Beckenham

Hi Lisa,

Thank you for leaving us a lovely review. We are thrilled to hear that our team, Ayten and Summer, took great care of you during your recent visit. We understand that a full head of highlights can be quite the challenge, especially with a lot of hair, but we are happy to hear that they made the process smooth and enjoyable for you.

We are also delighted to know that you left our salon feeling relaxed and satisfied with your hair's color and cut. Our team takes pride in providing top-notch service to our clients, and we are glad to see that you had a positive experience with us.

Thank you again for choosing our salon, Lisa! We look forward to welcoming you back for your next hair appointment.

Best,
The team at Roxby Hair Design Beckenham

Follow us on Insta @roxbyhair

Cut & style ๐Ÿ‘Œ

Sue Kemmish
6th Jan 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Super cut & bouncy blow dry by Ayten. Always a very welcoming salon, great chat too. Thoroughly relaxing visit, feeling amazing when I left in readiness for a posh night out.

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Response from Roxby Hair Design Beckenham

Dear Sue,

Thank you so much for taking the time to leave such a kind review about your recent visit to our salon. We are thrilled to hear that you had a super cut and bouncy blow dry by Ayten. We pride ourselves on providing excellent service and we are pleased that you felt welcomed and enjoyed the great chat.

We are also delighted to know that your visit was thoroughly relaxing and left you feeling amazing for your posh night out. Thank you again for your kind words and we look forward to seeing you again soon.

Warmly,
The team at Roxby Hair Design Beckenham

Follow us on Insta @roxbyhair

Lovely salon, great service

Vivienne Inglis
5th Jan 2024
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

I came to this salon as my lovely friend Sarah tagged me in on a competition the salon was running on instagram. I was very pleased to win a ยฃ50 voucher and a pair of mini straightners. I had a scalp bleach with Ayten, she is clearly a very experienced hairdresser and was very attentive throughout the treatment. This salon is also very reasonably priced, I would recommend this place to my friends.

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Response from Roxby Hair Design Beckenham

Hi Vivienne,

We're so glad to hear that you had a great experience at our salon due to your friend's recommendation and winning our competition on Instagram! Ayten is one of our top hairdressers and we're delighted that she provided you with attentive and professional service during your scalp bleach treatment.

We also take pride in offering competitive pricing at our salon, so thank you for mentioning that. We appreciate your recommendation to your friends and we hope to see you, and them, at our salon again soon.

Best regards,

The team at Roxby Hair Design Beckenham

Follow us @roxbyhair on Insta

Ayten is fantastic

Angela Haggart
22nd Dec 2023
Team Member: Ayten
5.0
Appointment verified by SaloniQ Software

Ayten talked me through a restyle as I was a bit nervous of cropping my hair. I was really pleased with the result and have had loads of compliments!

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Response from Roxby Hair Design Beckenham

Hi Angela,
Thank you for such kind words about Ayten - we are so pleased that she was able to provide you with a restyle that you are happy with. We are always looking to make sure our clients feel comfortable with the service they are getting. We appreciate you taking the time to review us.
We look forward to seeing you again soon at Roxby Hair Design Beckenham!

Best wishes,
The team at Roxby Hair Design Beckenham

Follow us on Insta @roxbyhair

Brilliant service

Mariana Brighty
20th Dec 2023
Team Member: Stevie
5.0
Appointment verified by SaloniQ Software

I love both Summer and Stevie as a team - both brilliant, professional; friendly - providing great service.

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Response from Roxby Hair Design Beckenham

Hi Mariana,

Thank you for sharing your positive experience with Summer and Stevie at our hair salon. We are so glad to hear that they provided you with excellent service and that you found them to be both professional and friendly.

We will definitely pass on your kind words to them and we look forward to seeing you again soon.

Best wishes,
The team at Roxby Hair Design Beckenham

*Follow us on insta @roxbyhair*

Amazing!

Kajal
19th Dec 2023
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Summer was brilliant, very happy with my cut and blow dry! Great experience!

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Response from Roxby Hair Design Beckenham

Hi Kajal,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that Summer did such a fantastic job on your cut and blow dry.

Our team at Roxby Hair Design Beckenham takes pride in providing top-notch services to our clients and feedback like yours only motivates us to keep up the good work. We hope to see you again soon for your next hair appointment!

Best regards,
The team at Roxby Hair Design Beckenham

*Follow us on insta @roxbyhair*

Colour

Antoinette Piatek
18th Dec 2023
Team Member: Summer
5.0
Appointment verified by SaloniQ Software

Lovely as usual

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Response from Roxby Hair Design Beckenham

Hi Antoinette,

Thanks so much for leaving us a review! We're thrilled to hear that you had a lovely experience with us, as always. It's been a pleasure having you as a regular customer.

We take great pride in providing consistent and high-quality services to all of our clients. Your continued support means a lot to us and we hope to see you again soon.

Take care and have a great day!

Best,
The team at Roxby Hair Design Beckenham

*Follow us on insta @roxbyhair*

Perfect

Chloe Freestone
14th Dec 2023
Team Member: Jade
5.0
Appointment verified by SaloniQ Software

Jade did such a good job as always, perfect!

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Response from Roxby Hair Design Beckenham

Hi Chloe,
Thank you for taking the time to leave a review. We are delighted to hear that Jade did a great job as always. It is rewarding to know that our customers are pleased with our services.
At Roxby Hair Design Beckenham, we strive to provide high-quality service to make sure our customers have the best possible experience. We appreciate your patronage and thanks for the encouraging words.

Thanks again and best wishes,
The Team at Roxby Hair Design Beckenham

Follow us on Instagram @roxbyhair