Edward James London - Battersea

18 Northcote Road, Battersea, Greater London, SW11 1NX

About us

We are Edward James, four award winning and beautiful boutique salons in South London.

Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.

Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 08:00 - 20:00
Saturday 09:00 - 18:30
Sunday 09:00 - 18:00

Services

Hair

Reviews

4.85
167 verified reviews
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Value
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Filter by rating

Low highlights

Lucy Lewis
16th Jun 2024
5.0

I absolutely love the little touch on the t-section Sara did for me. It is exactly the shade of blond I wanted to have. It was my first visit at Edward James and definitely not the last! Thank you Sara S!

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Haircut

Valentine Snell
16th Jun 2024
Team Member: Mide
4.0
Appointment verified by Shortcuts Software

I have been coming to the salon since it opened and always found the staff lovely and always get lovely cut and highlights.
However yesterday as well as the time before when I had a haircut, I get to the till and the price has gone up by £6-7 which I find quite outrageous. There is no warning of this either or signage to say prices have gone up.
I paid £110 last time and yesterday suddenly the same service with Mide was £116 without any explanation.
I don’t like to quibble but I feel this is somewhat misleading and unfair to the customer as I got a. Coming confirmation that clearly stated my haircut was to be £110 yesterday.

So I was disappointed and felt slightly cheated by this. And as a very loyal client for over 10 years I felt I should be treated with more care and transparency.

Also I’d like and explanation about this as I left feeling somewhat apprehensive about returning to the salon given your pieces seem to escalate every time I have an appointment.

Kind regards

Valentine Snell

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Excellent

Mireille
12th Jun 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Very professional and experienced

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Response from Edward James London - Battersea

Dear Mireille,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us was professional and that our team was able to provide you with excellent service.

As a salon, we pride ourselves on our expertise and experience and it brings us joy knowing that you had a positive experience with us. We hope to continue providing our clients with top-quality services and an enjoyable experience.

Thank you again for choosing our salon. We can't wait to see you again soon.

Warmly,
The team at Edward James London - Battersea

Great experience

Bethan
10th Jun 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

In love with my new hair Zayde. Atmosphere in salon was lovely, felt truly pampered and welcome. Zayde is great, she picked the perfect colour and advised how best to get the look I was after. Also did the best blow dry!

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Response from Edward James London - Battersea

Hi Bethany,

Thank you so much for taking the time to leave such a kind review about your recent visit to our salon! We are thrilled to hear that you love your new hair, and that Zayde did an amazing job with the colour and blow dry. We pride ourselves on providing a welcoming and pampering atmosphere for all our clients, and it is lovely to know that you felt truly pampered during your appointment.

We hope to see you again soon for another wonderful experience!

Warm regards,

The Team at Edward James London - Battersea

Thank you Penny

Poppy Evans
5th Jun 2024
Team Member: Penny
5.0

It was my first cut with Penny and she did a brilliant job and was lovely to chat too

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Response from Edward James London - Battersea

Hi Poppy,

Thank you so much for choosing our salon for your first cut and for taking the time to leave us a review. We are thrilled to hear that Penny did a brilliant job and that you enjoyed chatting with her. Customer satisfaction is our top priority and it's wonderful to know that we have met your expectations.

Thank you again for your kind words and we can't wait for your next visit!

Best wishes,
The team at Edward James London - Battersea

New go to salon

Tabitha Clifton
5th Jun 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

This was my first time going to Edward James and it won’t be the last. I’ve struggled to find a good hairdresser in London but this ticks all the boxes, brilliant haircut by Sara who clearly knew exactly what she was doing and knew what I wanted, amazing drinks menu, very relaxing massage! Left with a big smile on my face and already can’t wait to go back!

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Response from Edward James London - Battersea

Dear Tabitha,

We are thrilled to hear that you had such a positive experience at our salon. Thank you for choosing Edward James for your hairdressing needs in London. Our team is dedicated to providing exceptional service and we are happy to hear that we exceeded your expectations. We will make sure to pass along your kind words to Sara for her outstanding skills as a hairdresser.
Also, we are glad you enjoyed our drinks menu and the relaxing massage. It's our goal to make every visit a memorable one. We can't wait to have you back and give you another fantastic experience. Thank for taking the time to leave us this lovely review.
Best,
The team at Edward James London - Battersea

Haircut

Paul
31st May 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Excellent as always!

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Response from Edward James London - Battersea

Hi Paul,

Thank you for your kind words! We are so happy to hear that you had an excellent experience at our salon. Our team takes pride in ensuring that every visit is enjoyable and we're glad to know that we've succeeded.

We appreciate your continued support and look forward to seeing you again soon.

Best,
The team at Edward James London - Battersea

Amazing

Simi Ducat
31st May 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Lovely colour could not of done it anymore perfectly. Exactly what I wanted, could not of asked for better!!

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Response from Edward James London - Battersea

Dear Simi,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you are happy with the colour and that it was exactly what you wanted. Our team takes great pride in providing our clients with the best possible service and we are glad that we were able to exceed your expectations.

It would be our pleasure to have you back at the salon for your future hair needs. We promise to maintain the high standard of service and to continue giving you the results you are looking for.

Thank you again for your kind words and we look forward to seeing you again soon.

Warm Regards,
The team at Edward James London - Battersea

Highlight

Lily
30th May 2024
Team Member: Zayde
5.0

Zayde was wonderful and did a fabulous job! She delivered exactly was I was hoping for and it was even better!

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Response from Edward James London - Battersea

Hi Lily,
Thank you for taking the time to leave this lovely review. We are so glad to hear that Zayde did a wonderful job and delivered exactly what you were hoping for. We can't wait to see you again and continue providing you with fabulous hair services.
Best regards,
The team at Edward James London - Battersea.

Colour

Gaby
16th May 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Penny is amazing! She knows exactly what to do! I loved the colour of my roots and the toner! Always amazing! I will recommend her to anyone!

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Response from Edward James London - Battersea

Hi Gaby,

Thank you so much for your lovely review! We're thrilled to hear that Penny did an amazing job on your hair – she truly is a talented stylist! We're glad you enjoyed the color of your roots and the toner. We appreciate your recommendation to others – word of mouth is the best form of advertising and we're grateful for it! We can't wait to have you back in the salon for your next appointment. Thank you for choosing our salon!

Best,
The Team at Edward James London - Battersea

Fantastic balayage by Zayde

Anonymous
14th May 2024
4.5

Professional and friendly service, Zayde did a great job of refreshing my balayage and lifting the blonde colour for summer!

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Response from Edward James London - Battersea

Hello,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you enjoyed your experience with Zayde at our salon. It's great to know that our team provided you with professional and friendly service, and that you were happy with the results of your balayage refresh. We always strive to give our clients the best possible experience and it's feedback like yours that keeps us motivated.

Thank you once again for choosing us for your hair needs and we hope to see you again soon for your next appointment!

Best regards,
The team at Edward James London - Battersea

Mrs.

MaryAlice Wilson
30th Apr 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

I like Zayde and she has given me a great cut in the past and now my colour.

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Response from Edward James London - Battersea

Dear Mary Alice,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you have had a positive experience with Zayde at our salon. We will be sure to pass on your kind words to her.

We hope to see you again soon for another fabulous hair experience at our salon!

Best regards,
Edward James London - Battersea

The best hair!

Sophie Stratton
29th Apr 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Absolutely loved my time at the salon, Poppy is great and completely understood what I wanted - really pleased with my hair and will certainly be back.

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Response from Edward James London - Battersea

Hey Sophie,

Thank you for taking the time to leave us a review! We are so glad to hear that you had a great experience at our salon and that Penny understood exactly what you wanted. It's always our goal to make sure our clients feel happy and satisfied with their hair. We can't wait to have you back at the salon and provide you with another great service. See you soon!

Best,
The Team at Edward James London - Battersea

Fantastic experience

Alexandra Baker
28th Apr 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Had a fantastic afternoon with Penny! Hair looks amazing, took so much time and care and nothing was too much of a bother. Thank you for keeping the coffee coming and giving me such a good experience. I’ll be back!

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Response from Edward James London - Battersea

Hi Alexandra,

Thank you so much for taking the time to leave us a lovely review. We are thrilled to hear that you had a fantastic afternoon with our stylist, Penny. We take pride in providing our clients with the best possible experience, and we are glad to hear that our team took the time and care to ensure that your hair looks amazing. It was a pleasure having you at our salon, and we look forward to seeing you again soon.

Warmly,

The team at Edward James London - Battersea

Great haircut

Livvy
27th Apr 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

A great haircut, lots of good advice and Zayde was lovely!

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Response from Edward James London - Battersea

Hi Livvy,
We are so happy to hear that you had a great experience at our salon! We are glad that you enjoyed your haircut and received helpful tips from our stylist Zayde. We will make sure to pass along your kind words to her. Thank you for taking the time to share your feedback with us, we truly appreciate it. We hope to see you again soon at the salon. Best, the team at Edward James London - Battersea.

Consistent quality

Jane Clifton
27th Apr 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Mide is unfailingly enthusiastic polite quick and effective! She does a fine job expertly and smoothly. She is kind and warm in her manner …patient too. Hurrah!

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Response from Edward James London - Battersea

Hi Jane,

Thank you so much for your kind words about Mide! We are thrilled to hear that you had such a positive experience with her at our salon. Thank you for mentioning her warmth and patience as well, as those are qualities we value greatly in our staff.

We appreciate your support and look forward to seeing you again soon!

Best,
The team at Edward James London - Battersea

Cut and blow dry

Sarah
21st Apr 2024
Team Member: Penny
5.0

Thanks so much Penny for a great cut and blow dry! The best salon experience I’ve had in London

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Response from Edward James London - Battersea

Hi Sarah,

We're delighted to hear that you had a great experience with Penny at our salon. Thank you for taking the time to share your positive review!

Our team takes great pride in providing top-quality services and we're happy to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again soon.

Thank you for choosing to visit our salon and for giving us the chance to make your day a little brighter. Have a lovely day!

Best regards,

The team at Edward James London - Battersea

Great experience

Teddy Foster
9th Apr 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

Charli is always friendly, professional, and gives me a great haircut every time. Thank you Charli.

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Response from Edward James London - Battersea

Hi Teddy,

Thanks for taking the time to share your experience with Charli at our salon. We're delighted to hear that she provided you with friendly and professional service, and that you love your haircut every time. We'll be sure to pass on your kind words to Charli.

We appreciate your support and can't wait to welcome you back for your next appointment.

Best regards,
The team at Edward James London - Battersea

Excellent

Gaby Gribbon
23rd Mar 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Penny was amazing! So welcoming and knowledgeable about the colours and toners! She listened to me and understood what I wanted to achieve. She was super friendly and made me feel very comfortable. She was great!
I love the salon and Ed has an amazing team!

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Response from Edward James London - Battersea

Hi Gaby,

Thank you for taking the time to leave such a kind review for Penny at our salon. We are thrilled to hear that you had a great experience with her and that she was able to understand and achieve the look you wanted.

We are glad that you love our salon and are proud to be part of Edward's team. We can't wait to welcome you back for your next visit and provide you with another fantastic experience.

Sincerely,

The team at Edward James London - Battersea

Wonderful Customer Service

Anonymous
20th Mar 2024
4.0

I had my hair coloured and wasn’t quite happy with it the following day. All the staff were fantastic at Edward James - from the receptionist to the stylist. They changed my colour that day all free of charge. I was blown away by their amazing service and attention to detail. Thank you

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Response from Edward James London - Battersea

Hello,

We appreciate your kind feedback on your recent visit to our salon. We are delighted to hear that you had a great experience with our team at our salon.

We apologize for any inconvenience you may have experienced with your hair colour, but we are pleased to know that our team were able to rectify it for you and to your satisfaction. We take great pride in ensuring exceptional service and attention to detail for all our clients.

Thank you for choosing us and we look forward to welcoming you back for another great experience in the future.

Best regards,
The team at Edward James London - Battersea

Excellent service

Eleanor Hafner
19th Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Such a lovely experience and great advice from Zayde. It was quick, thorough and perfect. I will definitely be returning. Thank you so much.

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Response from Edward James London - Battersea

Hi Eleanor,
Thank you so much for leaving such a lovely review about your recent visit to our salon. We're delighted to hear that you had a wonderful experience with Zayde and that you received great advice during your visit. We look forward to welcoming you again in the future. Thanks again, the team at Edward James London - Battersea.

Amazing Service & Result

India Rand
17th Mar 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Edward James for years, but recently had to switch stylist due to my previous one moving on. I didn’t think I could be more impressed with the stylists at Edward James but Penny proved that wrong! She was brilliant, decoding exactly what I wanted to do with my hair and delivered the most beautiful colour results. I also felt that she really listened to me in terms of what I wanted with my haircut and delivered to perfection. Honestly couldn’t recommend her/Edward James more.

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Response from Edward James London - Battersea

Hello India,

Thank you for being a loyal client at our salon. We are so glad to hear that you have had a great experience with our stylist Penny, and we agree that she is truly talented and listens to our clients' needs. We are happy to have been able to provide you with the beautiful colour and perfect haircut you were looking for.

We greatly appreciate your kind words and your recommendation to others. We hope to continue exceeding your expectations in the future.

Best,
The team at Edward James London - Battersea

Sara is the best !!!

Tash
10th Mar 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

Sara has been doing my balayage for 18+ months and she never misses!! Defo recommend

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Response from Edward James London - Battersea

Hi Tash,
Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that Sara has been consistently delivering excellent balayage for you and that you are happy with the results. We will be sure to pass on your kind words to her.
We truly appreciate your recommendation and look forward to welcoming you back to the salon soon!
Warmly,
The team at Edward James London - Battersea

Fabulous

Sophie
7th Mar 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Loved seeing Mide and Ed again. Great energy in the salon. Always a pleasure.

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Response from Edward James London - Battersea

Hi Sophie,

Thank you for your kind words and for taking the time to leave us a review. We are thrilled to hear that you enjoyed your recent visit with Mide and Ed at our salon.

It's always a pleasure to have you in our salon and we love to see your positive energy and enthusiasm.

Thank you again for your support and we look forward to seeing you again soon at the salon.

Warm regards,
The team at Edward James London - Battersea

Bright Blonde!

Ashleigh Hillman
7th Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

This is the 3rd time I’ve been to Zayde and every time she does an amazing job! She got me to a perfectly blended bright blonde which many hairdressers have failed to do on my hair. Definitely will be going back again x

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Response from Edward James London - Battersea

Dear Ashleigh,

Thank you so much for taking the time to leave a review for Zayde at our salon! We are thrilled to hear that she has consistently provided you with amazing results and achieved your desired bright blonde look. It's always a pleasure to have you visit our salon and we look forward to seeing you again soon.

Sincerely,
The Team at Edward James London - Battersea

Perfect Cut and Blowdry

Amie
4th Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Thank you to Zayde for making my hair look so pretty. Absolutely loved my cut and bouncy blow dry!

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Response from Edward James London - Battersea

Dear Amie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Zayde did an amazing job on your hair and that you loved the cut and blow dry.

We appreciate your kind words and we hope to see you again soon for another fabulous hair experience.

Best,
The team at Edward James London - Battersea

More than a haircut

Nellie
2nd Mar 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

I'll be honest - it's just the whole
Experience - not just a haircut - from the warm friendly stylish staff and atmosphere to the amazing head/neck massage, followed by a glass of bubbles then colour then treatment/rinse in a massage chair (never had a full body massage THAT good from an electronic bed whilst having my hair rinsed - then cut and the best blow dry style ever - never had so many compliments - or had more self worth with just a cut and colour but it is truly amazing what a good cut and colour and all round general pampering / time out can do for one's self worth / esteem and soul ! And all considering I just left it all iin the capable hands of Charli ! A very very happy customer, many thanks 🙏🏽

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Response from Edward James London - Battersea

Hi Nellie,

Thank you so much for taking the time to write such a lovely review! We're thrilled to hear that you enjoyed your experience at our salon. Our team takes great pride in providing excellent service and making sure our clients feel pampered and relaxed.

We're glad you were able to unwind and enjoy our massage chair while getting your hair rinsed. And it's wonderful to hear that Charli took such good care of you and gave you an amazing cut and color. We hope you continue to receive many compliments on your fabulous new style!

Thank you again for choosing us and for your kind words. We can't wait to see you again and provide you with another enjoyable experience.

Best wishes,
The Team at Edward James London - Battersea

Amazing hair cut and British blow dry

Sophie
2nd Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Amazing hair cut and British blow dry. Zayde was friendly and very knowledgable about the hair cut that would suit my face shape and hair texture. I highly recommend her!

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Response from Edward James London - Battersea

Dear Sophie,
Thank you so much for taking the time to leave us such a lovely review. We're glad to hear that you had an amazing experience at our salon with Zayde. We pride ourselves on having friendly and knowledgeable stylists who are always dedicated to finding the perfect style for our clients. We truly appreciate your recommendation and look forward to welcoming you back for your next appointment. Have a wonderful day!

Best,
The team at Edward James London - Battersea

Blow dry

Sarah
29th Feb 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

Edward was excellent and perfect as usual with his admirable styles.

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Response from Edward James London - Battersea

Hi Sarah,

Thank you for taking the time to leave a review! We are so glad to hear that you had a great experience with us. We agree, Edward's styling skills are truly admirable. We will make sure to pass your kind words to him.

We appreciate your continued support and we look forward to seeing you again soon!

Best,
The team at Edward James London - Battersea

Thank you

Harriet
28th Feb 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

Sara was amazing. My hair was looking a complete mess and she did a balayage and now looks great so thank you so much!

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Response from Edward James London - Battersea

Hi Harriet,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Sara was able to work her magic and transform your hair with a beautiful balayage. We strive to provide amazing services and it brings us great joy to know that we have delivered on that promise.

Please do not hesitate to contact us if you need any further hair treatments or styling in the future. We would love to have you back at the salon and work with you on maintaining your newly refreshed look.

Best,
The team at Edward James London - Battersea

Brilliant

Michele
25th Feb 2024
Team Member: Charli
4.0
Appointment verified by Shortcuts Software

This was the best haircut, I have had in years. I am very nervous in hairdressers but. Charli listened and did an amazing cut. So skilled and confident.

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Response from Edward James London - Battersea

Hi Michele,
We are so glad to hear that you had a fantastic experience with Charli at our salon! We understand that trying out new hairdressers can be nerve-wracking, but we are thrilled that Charli was able to give you such a great cut. Thank you for trusting us with your hair and we hope to see you again soon!
Best,
The team at Edward James London - Battersea

Lovely as always

GG
25th Feb 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

Amazing blow dry and really thorough.

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Response from Edward James London - Battersea

Dear Grainne,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an amazing blow dry experience at our salon. Our team takes great pride in providing thorough and personalized services to all of our clients.

We truly appreciate your kind words and look forward to welcoming you back for another visit. Thank you for choosing our salon!

Best regards,
The team at Edward James London - Battersea

The amazing Ed

Debbue
22nd Feb 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

I have seen Ed for years. He and the team are superb. I would not go anywhere else

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Response from Edward James London - Battersea

Hi Debbie,

Thank you so much for your lovely review!

We appreciate your loyalty, and we look forward to seeing you again for your next appointment. If there is ever anything we can do to make your experience even better, please do not hesitate to let us know.

Best regards,

The team at Edward James London - Battersea

Fab as per usual

Michelle Brown
22nd Feb 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Midi is fab and knows exactly what to do, to suit what you want.

I

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Response from Edward James London - Battersea

Hi Michelle,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Mide at our salon. We will be sure to pass along your kind words to her.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best regards,
The team at Edward James London - Battersea.

Fabulous every time !

Jane
22nd Feb 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Always exceptional service 🥰

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Response from Edward James London - Battersea

Dear Jane,

Thank you for taking the time to leave us such a wonderful review!
We truly appreciate your support and your kind words.
We are looking forward to having you back in our salon.

Best,
The team at Edward James London - Battersea

Very happy

MaryAlice Wilson
20th Feb 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Zayde made my experience at Aveda very special. She took time listening to me and offering her opinion at what she thought would be best for my hair.

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Response from Edward James London - Battersea

Dear Mary Alice,

Thank you so much for taking the time to leave a review about your experience at our salon.
We believe in creating a customized experience for each and every client, so we are glad that Zayde was able to make your visit personalized and unique.

We appreciate your kind words and we hope to welcome you back to our salon in the near future!

Best regards,
The team at Edward James London - Battersea

Excellent as always

Jess Talbot
15th Feb 2024
Team Member: Sara
4.0
Appointment verified by Shortcuts Software

I have trusted Sara with my hair for years and for good reason! Shes also incredibly lovely and kind. The massage, Prosecco and massage chair are also lovely parts of the experience at Edward James.

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Response from Edward James London - Battersea

Dear Jess,

Thank you so much for taking the time to leave a review for our salon. We are thrilled to hear that you have been a loyal client of Sara's for years and that you trust her with your hair, she is truly talented and we are incredibly lucky to have her on our team.

We are so happy to hear that you enjoyed the added benefits of our Stress Relieving Massage, Prosecco, and massaging backwash chair! We have also noted your kind and helpful private comments and want to let you know how much this is appreciated. If there is ever anything that we can do in our salons to help make you feel more comfortable during your visit please do let us know. We love to provide a bit of respite from the outside world and to help our clients feel amazing, both during and after their experience.

We hope to see you again soon and continue providing you with beautiful hair at Edward James.

Kindest regards,
The team at Edward James London - Battersea

Fabulous as always

Louise Allen
14th Feb 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Both professional & friendly Edward James is the perfect place for all you need to take care of your hair at any age!

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Response from Edward James London - Battersea

Hi Louise,
Thank you so much for your kind words about our salon! We are delighted to hear that you had a positive experience with our team. Our goal is always to provide a professional and friendly environment for all of our clients, regardless of age.
We truly appreciate your support and hope to see you again soon.
Best,
Edward James Team - Battersea.

Usually good

Emma
7th Feb 2024
Team Member: Jack
4.0

Really nice and friendly
Good atmosphere
Usually very good

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Response from Edward James London - Battersea

Dear Emma,

Thank you so much for taking the time to leave such positive comments about our team and salon atmosphere, creating a warm and inviting salon experience is very important to us!

We look forward to welcoming you back in on your next visit with us!

Kindest regards,
The team at Edward James London - Battersea

Charli is great!

Amel
7th Feb 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

Charli has been doing my hair for a few years now. She listens carefully and communicates really well. I feel in safe hands! She is great with colour, cut and keratin treatments, experienced and talented and a pleasure to chat to. Thanks Charli

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Response from Edward James London - Battersea

Hi Amel,

Thank you so much for your lovely review! We're delighted to hear that Charli is such a valuable team member and that you always feel in safe hands with her. It's also wonderful to hear that chatting with her is always a pleasure. We appreciate your kind words and we're glad to have Charli as part of our team. We will make sure to pass your wonderful words of appreciation on to her.

Best wishes,
The team at Edward James London - Battersea

Loved it!

Alexandra Hellyer
4th Feb 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Had a really good experience and love my hair. Zayde was very friendly and super helpful in terms of me getting what I wanted right and I love the outcome. Also the experience generally is lovely - with the head massage, overall customer service etc.

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Response from Edward James London - Battersea

Hi Alexandra,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us and that you love your hair. We will be sure to pass along your kind words to Zayde; she will be delighted to hear that he was able to help you get the exact look you wanted.

We take pride in providing exceptional customer service and we are happy that you enjoyed the head massage. We hope to welcome you back for another wonderful appointment soon!

Best, the team at Edward James London - Battersea

Timings

Sophie
31st Jan 2024
Team Member: Zayde
4.5

Been coming to EJ for many years and I love the place. I would t go anywhere else.

My only comment is that a regrowth colour, and rough dry, took over two hours. As lovely as it is in the salon, that seems a bit unnecessary for both parties!!

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Response from Edward James London - Battersea

Dear Sophie,

Thank you so much for your kind words and for being such a loyal guest of ours over the years. We are thrilled to hear that you love our salon and delighted to hear you would not go anywhere else! We will be sure to share your wonderful comments with the team - thank you!

We also truly appreciate your feedback about the time it took for your regrowth colour and rough dry. We apologise for any inconvenience this may have caused and assure you that we will take this into consideration for future appointments. We always strive to provide efficient and quality services with every visit.

Thank you once again for your continued support and encouragement and we hope to see you again soon.

Best regards,
The team at Edward James London - Battersea

Colour and blow dry

Emily
31st Jan 2024
5.0
Appointment verified by Shortcuts Software

Colour is fantastic. Experience is always brilliant. However the seats for the hair sinks are not at all supportive for people’s back. In addition they don’t support taller people.

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Response from Edward James London - Battersea

Dear Emily,

Thank you so much for your positive review about the colour and experience you had with us! We are happy to hear that you are pleased with the results of your visits to our salon.

We appreciate your feedback about the salon chairs and apologise for any discomfort you may have experienced. We understand that salon basins are not always the most comfortable, however we try to make them as comfy as possible with the massage function and elevated leg rest. We have many cushions available in the salon if you would like additional support for your back, and can also provide an additional boost for your legs to see if this provides you with more support on your next visit. We also find that some taller guests prefer to not use the leg rest as it is more comfortable for them that way. We will definitely take this into consideration and are more than happy to make suitable adjustments to ensure better support for all of our clients where possible.

Thank you again for taking the time to share your thoughts with us. We hope to see you again soon for your next appointment!

Best regards,
The Edward James London - Battersea team

Root tint

Gina Stevens
27th Jan 2024
4.0
Appointment verified by Shortcuts Software

Unfortunately the root ring is quite light and translucent and can see grey through :(

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Response from Edward James London - Battersea

Dear Gina,

Thank you for taking the time to leave a review of your colour service. We just wanted to apologise for this once more and to ensure you are now happier with your colour that was re-done the week after.

Please don't hesitate to reach out to us in the future, we are always happy to make any adjustments to the colour if it doesn't feel or look right. We want our clients to love their hair!

Thank you again for choosing us, we really appreciate your feedback and we hope to see you again soon.

Warm regards,
The team at Edward James London - Battersea

Absolutely love my haircut and the salon

Grace Heath
25th Jan 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

It was my first time going to an Edward James Salon and I will definitely be going again and booking with Zayde. She gave me one of the best hair cuts I have ever had and it was such a lovely experience! Thank you.

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Response from Edward James London - Battersea

Hi Grace,

Thank you so much for taking the time to leave such a wonderful review of your experience at our salon. We are thrilled to hear that you enjoyed your visit and that Zayde did a haircut that you absolutely loved. It is always our goal to make every visit a memorable and enjoyable one, and we are glad to hear that we succeeded. We look forward to seeing you again soon and providing you with another fantastic experience.

Best,
The team at Edward James London - Battersea

Another Perfect Trip to Edward James

Elly
23rd Jan 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

I came for my first haircut here in September and Zayde recommended balyage. I saved to come back and am so happy I did! The massage, the attitude towards enjoying it like a spa and the friendliness are the. best.

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Response from Edward James London - Battersea

Hi Elly,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your first haircut with Zayde and that you came back for colour. Our team takes great pride in creating a spa-like atmosphere for our clients to enjoy during their appointments. Thank you for mentioning our massage and friendliness, they are definitely elements we value! We appreciate your kind words and hope to see you again soon.

Warm regards,
The team at Edward James London - Battersea

Excellent every time!

Sophie
22nd Jan 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

I have been going to Zayde for over a year now and it has been so nice to see how much she has evolved since with that time. Her confidence and my trust in her has grown, I would recommend her to anyone. She takes pride in her work and creates a nice ambience within the salon with her friendly nature. I feel great, I am already looking forward to going back and taking her advice on what direction I should go with on my hair! I will also add that the service in general is excellent from reception, to hair wash and blow dry by other staff members! Thank you xx

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Response from Edward James London - Battersea

Dear Sophie,

Thank you so much for your lovely review. We are delighted to hear that you have been a loyal client of our salon for over a year and have witnessed the growth and confidence of our stylist, Zayde. We are glad that you have enjoyed your experience and recognised the friendliness of our staff members as well. Thank you for choosing Zayde and our team and we can't wait to welcome you back for your next hair appointment.

Best regards,
The team at Edward James London - Battersea

Another great experience

Hope
18th Jan 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

I love getting my hair done at Edward James & I keep coming back even though I’ve now moved to north London! special shout-out to Zayde who is amazing at shaping & styling my hair, (and also really lovely); even though i have thick curly hair thats not the easiest to work with, she knows exactly how to shape it & has transformed the way I see my hair which I couldn’t be more grateful for!

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Response from Edward James London - Battersea

Dear Hope,

Thank you so much for your lovely review! We are thrilled to hear that you continue to choose our salon, even though you have moved to north London. Zayde is a true talent and we are grateful to have her on our team. We are delighted that she has not only transformed your hair, but also your perspective. We look forward to seeing you again soon at our salon in Battersea.

Best regards,
The team at Edward James London - Battersea

Brilliant as always

Maya Wilson Autzen
18th Jan 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Thank you Zayde. You did my highlights absolutely perfectly and I am so happy with them. That was my second time with you and I will 100% be coming back!!

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Response from Edward James London - Battersea

Hi Maya,

Thank you so much for your kind words and for sharing your positive experience with Zayde! We are delighted to hear that you are pleased with your highlights and that you will be returning for a third visit. We will make sure to pass on your lovely feedback to Zayde and the rest of the team.

We can't wait to welcome you back to our salon!

Warm regards,

The Team at Edward James London - Battersea

Super Pedro!

Patch Hughes
15th Jan 2024
5.0
Appointment verified by Shortcuts Software

From start to finish I was looked after by the team at Edward James. A great buzz and atmosphere in the Salon was topped off by a haircut I love given by Pedro! Thank you!

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Response from Edward James London - Battersea

Hi Pat,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience at our salon and that Pedro provided you with a haircut that you love.

We appreciate your kind words and we hope to see you again soon for your next haircut.

Best regards,
The team at Edward James London - Battersea