Edward James London - Battersea

18 Northcote Road, Battersea, Greater London, SW11 1NX

About us

We are Edward James, four award winning and beautiful boutique salons in South London.

Bringing luxury to the high street, we offer bespoke colouring and styling services within our stunning salon environments, with locations in Balham, Battersea, Putney and Richmond.

Our team of hair experts understand how to create a first-class salon experience specifically for you while giving you the hair you have always wanted!

Read more...

Opening hours

Monday 09:00 - 21:00
Tuesday 09:00 - 21:00
Wednesday 09:00 - 21:00
Thursday 09:00 - 21:00
Friday 08:00 - 20:00
Saturday 09:00 - 18:30
Sunday 09:00 - 18:00

Services

Hair

Reviews

4.86
191 verified reviews
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Amazing

Amelda Henning
16th Sep 2024
Team Member: Pedro
5.0
Appointment verified by Shortcuts Software

Pedro is incredible and gave the best advice. I’ll be back as often as I can!

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Thorough and professional

Teddy Foster
8th Sep 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

Great advice, thorough attention to detail, and excellent professional result.

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Great wavy hair cut

Sophie
5th Sep 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

My son has long and wavy hair and Penny gave him the best cut we have ever had.

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Response from Edward James London - Battersea

Hi Sophie,

We are delighted to hear that you had a great experience with our stylist Penny at our salon. Thank you for taking the time to leave us a review! We will make sure to pass you kind words to her.

We look forward to seeing you and your son again soon for another amazing haircut!

Best regards,
The team at Edward James London - Battersea

Amazing job!

Pelin Ermis
31st Aug 2024
Team Member: Jack
5.0
Appointment verified by Shortcuts Software

Jack did a brilliant job turning around a botched balayage done by another salon! I am absolutely overjoyed and obsessed with my new hair! Thanks a million!

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Response from Edward James London - Battersea

Dear Pelin,

Thank you so much for your lovely words about Jack and our salon! We are thrilled to hear that he was able to make your balayage look amazing. We take great pride in our stylists' skills and it's wonderful to know that they are making our clients happy.

We love seeing our clients leave our salon with a big smile on their face and we are glad that you are absolutely overjoyed and obsessed with your new hair! Hopefully, it will bring you many compliments and happy hair days.

Thank you for choosing us and for taking the time to leave a review. We appreciate it!

Best,
The Edward James London - Battersea team

Refreshing & lovely experience

Rebecca Howell
29th Aug 2024
Team Member: Edward
5.0
Appointment verified by Shortcuts Software

A lovely easy experience with Edward who gave me exactly the cut I was looking for as well as top tips for quick styling . Would not hesitate to recommend . There are lovely luxe touches in the salon too including a pre-cut head massage - a proper salon experience without needing to go into the West End . Thank you !

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Response from Edward James London - Battersea

Hi Rebecca,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Edward gave you the perfect haircut and tips for quick styling. It's wonderful to know that you enjoyed our luxurious touches, such as the head massage. Thank you for recommending us, we truly appreciate it.
Kind regards,
The Team at Edward James London - Battersea

Excellent

Michele
25th Aug 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

Charly v amiable and. professional, she listened and gave good advice. My third visit and the best cuts I have ever had .

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Response from Edward James London - Battersea

Hi Michele,

Thank you so much for your kind words and for choosing our salon for your third visit! We are grateful to hear that you had a pleasant experience with our stylist Charly. It's great to know that she was able to listen to your needs and provide helpful advice.
We truly appreciate your support and we look forward to seeing you again for your next visit.

Warm regards,
The team at Edward James London - Battersea

Wonderful experience

Sharon George
24th Aug 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Zayde was fantastic. She took the time to understand exactly what I wanted & offered guidance/suggestions aligned to that. Even though she was juggling multiple clients, she managed her time very effectively & I never felt forgotten about or had to wait long. I love the cut, colour & style she did and she gave me some home styling tips and what I should book in for next time. Thank you Zayde for your kindness, talents and providing me with the boost I needed by making me feel beautiful again. I will definitely be returning to you next time.

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Response from Edward James London - Battersea

Dear Sharon,

Thank you so much for leaving such a lovely review! We are delighted to hear that Zayde provided you with a fantastic experience at our salon. We take great pride in our team's ability to understand our clients' needs and provide expert guidance and suggestions. We're glad you felt well taken care of and that Zayde's time management skills were on point.

It's wonderful to know that you love your new cut, colour, and style, and we are happy to hear that Zayde also gave you some useful home styling tips. We're looking forward to seeing you at our salon again, and we promise to continue providing you with that much-needed boost of feeling beautiful.

Thank you for choosing us!

Warm regards,
The team at Edward James London - Battersea

Highlight High!

Valentine Snell
18th Aug 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

As ever, Mide does a fantastic job with my highlights making me look and feel amazing! I felt pampered and well looked after by the staff too. All in all 10/10..!

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Response from Edward James London - Battersea

Hi Valentine!
Thank you so much for your lovely feedback on your recent visit with us. We are thrilled to hear that Mide did a fantastic job with your highlights and that you left feeling pampered and well looked after by our team. We take great pride in providing high quality services to all of our clients and we are glad to see that reflected in your review.
We can't wait to have you back in our salon soon.
See you again soon,
The Team at Edward James London - Battersea.

Fabulous Service and Technique

Martha
18th Aug 2024
Team Member: Zayde
4.5

Zayde gave me a stunning haircut last month and just yesterday, like a painter, created dimension in a full highlight with three shades!

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Response from Edward James London - Battersea

Hi Martha,

Thank you for your kind words about Zayde and our salon. We are so glad to hear that you loved your recent haircut and highlights. Our team at Edward James prides on creating beautiful and personalized looks for each of our clients. We are thrilled that Zayde was able to give you a stunning new haircut and create dimension in your highlights using three shades! We look forward to seeing you again and continuing to provide you with amazing salon experiences.

Warm regards,
The Team at Edward James London - Battersea

Mrs

Rachel McLaren
13th Aug 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

Loved my cut and blow dry! Sara was fantastic - she cut and styled my hair to suit me and my face shape. So happy with the results and had a wonderful time while there. Thank you!

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Response from Edward James London - Battersea

Hi Rachel,

Thank you so much for your kind words and great review! We are thrilled to hear that you loved your recent cut and blow dry with Sara at our salon. We take pride in our team's ability to find the best style and shape for each of our clients, and we are delighted that you are happy with the results.

We always aim to create a positive and enjoyable experience for all of our clients, and we are glad that you had a wonderful time while at our salon. We hope to see you again soon for another amazing hair experience!

Best regards,

The team at Edward James London

Gorgeous haircut

Valentine Snell
11th Aug 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

As ever, excellent service and a perfect haircut by Mide. She knows what I like and does the best cut and tops it off with the ultimate blow dry! So I walk out feeling a million dollars!

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Response from Edward James London - Battersea

Hi Valentine,

Thank you so much for taking the time to write this lovely review! We are thrilled to hear that you had another fantastic experience at our salon and that Mide was able to give you the perfect haircut. We will be sure to pass along your kind words to her.

Your satisfaction is our top priority and we are delighted that you left feeling like a million dollars. We can't wait to welcome you back for your next visit.

Warmly,
The team at Edward James London

Fantastic Nat!

Caroline Dunne
9th Aug 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

Natalie and team as amazing as ever

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Response from Edward James London - Battersea

Dear Caroline,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Natalie and our team at Edward James London - Battersea. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to have you back in our salon soon.

Best,
The Team at Edward James London - Battersea

Penny is the best

Sarah Duffield
4th Aug 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Always enjoy my time with penny! Colour is perfect and cut and is very good at what she does xx

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Response from Edward James London - Battersea

Dear Sarah,

Thank you so much for leaving such a lovely review for Penny at our salon. We are delighted to hear that you always enjoy your time with her and that your colour and cut are perfect. We will be sure to pass your kind words on to Penny.

We look forward to welcoming you back to our salon in the near future.

Best,
The team at Edward James London - Battersea

Always perfect

Miranda
2nd Aug 2024
Team Member: Natalie
5.0
Appointment verified by Shortcuts Software

I’ve been a client of Natalie’s for many years now and she’s honestly the best hairdresser I’ve been to. I also love the Edward James salons, the setting is always relaxing and they take care of everyone in the same way.

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Response from Edward James London - Battersea

Dear Miranda,

Thank you so much for taking the time to leave us such a lovely review! We're so happy to hear that you have been a loyal client of Natalie's for many years and that she has always provided you with the best hair care. We're also glad that you enjoy the peaceful and inviting atmosphere of our salon. Creating a relaxing experience for all our clients is one of our top priorities.

Thank you again for your kind words and for choosing our salon for your hair needs. We look forward to seeing you again soon.

Best,
Team at Edward James London - Battersea

Blow Dry

Anonymous
31st Jul 2024
5.0

I was surprised by the blow dry at first, but I ended up receiving many compliments. I highly recommend this salon.

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Response from Edward James London - Battersea

Dear valued customer,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you were pleasantly surprised by your blow dry and received many compliments afterwards. We take pride in our work and it means a lot to us when our clients are happy with the results.

Your recommendation means a lot to us and we appreciate your kind words. We hope to see you again at our salon for your future hair needs.

Warmly,
The Team at Edward James London - Battersea

A Lovely Experience!

Brie
31st Jul 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

This was my first visit to the Edward James salon and I will definitely be back! All the staff were friendly and kind and Zayde did a great job on my hair cut. Thank you very much 😊

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Response from Edward James London - Battersea

Hi Brie,

Thank you so much for your kind words and for choosing to visit our salon! We are thrilled to hear that you had a great experience with Zayde and that you will be coming back. Our team takes pride in providing friendly and kind customer service, so it's wonderful to hear that this was reflected during your visit. We can't wait to see you again and we will make sure to pass along your appreciation to Zayde.

Thank you again for your lovely review and for giving us the opportunity to take care of your hair. See you soon!

Best,
The team at Edward James London - Battersea

Brilliant

Emma Louise Jones
31st Jul 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Really relaxing and enjoyable experience, thank you!! The massage is something special.

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Response from Edward James London - Battersea

Hi Emma,

Thank you so much for taking the time to leave us a review on your experience at our salon. We are delighted to hear that you found your visit and the massage to be really relaxing and enjoyable.

We would love to welcome you back to our salon in the future for another relaxing and enjoyable time. Thank you again for your kind words.

Best wishes,
The team at Edward James London - Battersea

Lovely experience, great cut

Emma Colquhoun
16th Jul 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

I always love getting my hair cut with Charli, the cut itself is always elegant and earns me compliments for weeks. The whole experience is a little bit of luxury in my week!

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Response from Edward James London - Battersea

Hi Emma,

Thank you for your lovely review! We are so happy to hear that Charli always gives you an elegant cut that earns you compliments for weeks. It's great to know that your experience at our salon adds a touch of luxury to your week. We always aim to provide exceptional service and it's wonderful to hear that we have met your expectations.

We can't wait to have you back again for your next appointment.

Best wishes,
The team at Edward James London - Battersea

Zayde is amazing!!

Alice
11th Jul 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

She is so wonderful! Love my hair!!!

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Response from Edward James London - Battersea

Hi Alice,

Thank you for taking the time to leave a review! We are so happy to hear that you love your hair after your visit to our salon. Our team takes pride in creating beautiful styles for our clients and we are thrilled that we were able to achieve this for you.

We hope to see you again soon for your next hair appointment. If there is anything else we can assist you with, please don't hesitate to let us know.

Best regards,
The Team at Edward James London - Battersea

AMAZING

Bleath Schreiber
10th Jul 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

I needed a change and I was a little unsure about it, Sara did a phenomenal job at giving me exactly what I needed and getting me excited about it! I love my new look and I’m so grateful for the confidence Sara gave me in my decision! :)

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Response from Edward James London - Battersea

Hi Bleath,

Thank you so much for taking the time to leave us such a lovely review. We're glad that your experience with Sara was so positive and that she helped you feel confident about your new look. We're always happy to hear that our team is able to give our clients the change they were looking for. We hope to see you at the salon again soon!

Best,
The team at Edward James London - Battersea

Fantastic service all around

Kimberly White
9th Jul 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Penny was perfect from her welcome to every service.

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Response from Edward James London - Battersea

Hi Kimberly,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that Penny provided you with excellent service from the moment you walked in until the end of your appointment.

We always aim to create a warm and welcoming atmosphere for our clients, and it is wonderful to know that Penny was able to deliver that for you.

We appreciate your kind words and hope to see you again soon.

Best,
The Team at Edward James London - Battersea

Mide

Jane Clifton
29th Jun 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Mide has cut my hair for several years. She is superb. She cuts beautifully and is always so pleasant warm and professional. Just a belated official acknowledgement of her skills and personality. Thanks, Mide!

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Response from Edward James London - Battersea

Hi Jane,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you have been a satisfied client of Mide's for several years. We agree, she truly is a talented stylist and a joy to have on our team.

We appreciate you acknowledging both her skills and personality. It means a lot to us that you have had such positive experiences with Mide. We will be sure to pass along your kind words to her.

Thank you again for choosing our salon for your haircare needs. We look forward to seeing you again soon!

Warmly,
The team at Edward James London - Battersea

Edward James experience

Sonja Hollands
26th Jun 2024
Team Member: Mide
5.0

As always Mide is a superstar. I’ve had Mide as my stylist for years and she has never disappointed. My daughter came in for a cut and blow and curls for a leavers dinner and she did an amazing job and my daughter was thrilled. Thank you Mide!

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Response from Edward James London - Battersea

Hi Sonja,

Thank you so much for taking the time to leave us a review. We are truly grateful for your kind words about Mide!

We are thrilled to hear that Mide has been your go-to stylist for years and that she did an amazing job on your daughter's hair for her special occasion. We always aim to make our clients feel happy and beautiful, and it sounds like Mide did just that for both you and your daughter.

Please know that we will pass on your lovely feedback to Mide. We are lucky to have her as part of our team.

Thank you again for choosing us and for your continuous support. We can't wait to see you both at the salon again soon!

Warmly,
The team at Edward James London - Battersea

Glowing Highlights

Valentine Snell
21st Jun 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

I was delighted as always with the lovely service and attention I received at the salon. I had a half head of highlights and was delighted with the results. Felt like a million dollars. Mide did a superb job and blew dry my hair to perfection. An excellent salon experience.

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Response from Edward James London - Battersea

Dear Valentine,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you were so happy with the service and attention you received at our salon. It's wonderful to know that your half head of highlights turned out so well and that you left feeling like a million dollars. We will definitely pass on your kind words to Mide.

Thank you for choosing to visit our salon and we look forward to seeing you again soon. Best wishes from the team at Edward James London - Battersea.

Low highlights

Lucy Lewis
16th Jun 2024
5.0

I absolutely love the little touch on the t-section Sara did for me. It is exactly the shade of blond I wanted to have. It was my first visit at Edward James and definitely not the last! Thank you Sara S!

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Response from Edward James London - Battersea

Hi Lucy,
Thank you so much for leaving us such a lovely review! We're thrilled to hear that Sara's work on your t-section met your expectations and that you love the shade of blonde she achieved for you. We're glad you chose to try out our salon and we can't wait to welcome you back for future visits.
Thanks again for choosing us and for taking the time to share your positive experience.
Best,
The team at Edward James London - Battersea

Haircut

Valentine Snell
16th Jun 2024
Team Member: Mide
4.0
Appointment verified by Shortcuts Software

I have been coming to the salon since it opened and always found the staff lovely and always get lovely cut and highlights.
However yesterday as well as the time before when I had a haircut, I get to the till and the price has gone up by £6-7 which I find quite outrageous. There is no warning of this either or signage to say prices have gone up.
I paid £110 last time and yesterday suddenly the same service with Mide was £116 without any explanation.
I don’t like to quibble but I feel this is somewhat misleading and unfair to the customer as I got a. Coming confirmation that clearly stated my haircut was to be £110 yesterday.

So I was disappointed and felt slightly cheated by this. And as a very loyal client for over 10 years I felt I should be treated with more care and transparency.

Also I’d like and explanation about this as I left feeling somewhat apprehensive about returning to the salon given your pieces seem to escalate every time I have an appointment.

Kind regards

Valentine Snell

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Excellent

Mireille
12th Jun 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Very professional and experienced

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Response from Edward James London - Battersea

Dear Mireille,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us was professional and that our team was able to provide you with excellent service.

As a salon, we pride ourselves on our expertise and experience and it brings us joy knowing that you had a positive experience with us. We hope to continue providing our clients with top-quality services and an enjoyable experience.

Thank you again for choosing our salon. We can't wait to see you again soon.

Warmly,
The team at Edward James London - Battersea

Great experience

Bethan
10th Jun 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

In love with my new hair Zayde. Atmosphere in salon was lovely, felt truly pampered and welcome. Zayde is great, she picked the perfect colour and advised how best to get the look I was after. Also did the best blow dry!

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Response from Edward James London - Battersea

Hi Bethany,

Thank you so much for taking the time to leave such a kind review about your recent visit to our salon! We are thrilled to hear that you love your new hair, and that Zayde did an amazing job with the colour and blow dry. We pride ourselves on providing a welcoming and pampering atmosphere for all our clients, and it is lovely to know that you felt truly pampered during your appointment.

We hope to see you again soon for another wonderful experience!

Warm regards,

The Team at Edward James London - Battersea

Thank you Penny

Poppy Evans
5th Jun 2024
Team Member: Penny
5.0

It was my first cut with Penny and she did a brilliant job and was lovely to chat too

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Response from Edward James London - Battersea

Hi Poppy,

Thank you so much for choosing our salon for your first cut and for taking the time to leave us a review. We are thrilled to hear that Penny did a brilliant job and that you enjoyed chatting with her. Customer satisfaction is our top priority and it's wonderful to know that we have met your expectations.

Thank you again for your kind words and we can't wait for your next visit!

Best wishes,
The team at Edward James London - Battersea

New go to salon

Tabitha Clifton
5th Jun 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

This was my first time going to Edward James and it won’t be the last. I’ve struggled to find a good hairdresser in London but this ticks all the boxes, brilliant haircut by Sara who clearly knew exactly what she was doing and knew what I wanted, amazing drinks menu, very relaxing massage! Left with a big smile on my face and already can’t wait to go back!

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Response from Edward James London - Battersea

Dear Tabitha,

We are thrilled to hear that you had such a positive experience at our salon. Thank you for choosing Edward James for your hairdressing needs in London. Our team is dedicated to providing exceptional service and we are happy to hear that we exceeded your expectations. We will make sure to pass along your kind words to Sara for her outstanding skills as a hairdresser.
Also, we are glad you enjoyed our drinks menu and the relaxing massage. It's our goal to make every visit a memorable one. We can't wait to have you back and give you another fantastic experience. Thank for taking the time to leave us this lovely review.
Best,
The team at Edward James London - Battersea

Haircut

Paul
31st May 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Excellent as always!

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Response from Edward James London - Battersea

Hi Paul,

Thank you for your kind words! We are so happy to hear that you had an excellent experience at our salon. Our team takes pride in ensuring that every visit is enjoyable and we're glad to know that we've succeeded.

We appreciate your continued support and look forward to seeing you again soon.

Best,
The team at Edward James London - Battersea

Amazing

Simi Ducat
31st May 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Lovely colour could not of done it anymore perfectly. Exactly what I wanted, could not of asked for better!!

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Response from Edward James London - Battersea

Dear Simi,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you are happy with the colour and that it was exactly what you wanted. Our team takes great pride in providing our clients with the best possible service and we are glad that we were able to exceed your expectations.

It would be our pleasure to have you back at the salon for your future hair needs. We promise to maintain the high standard of service and to continue giving you the results you are looking for.

Thank you again for your kind words and we look forward to seeing you again soon.

Warm Regards,
The team at Edward James London - Battersea

Highlight

Lily
30th May 2024
Team Member: Zayde
5.0

Zayde was wonderful and did a fabulous job! She delivered exactly was I was hoping for and it was even better!

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Response from Edward James London - Battersea

Hi Lily,
Thank you for taking the time to leave this lovely review. We are so glad to hear that Zayde did a wonderful job and delivered exactly what you were hoping for. We can't wait to see you again and continue providing you with fabulous hair services.
Best regards,
The team at Edward James London - Battersea.

Colour

Gaby
16th May 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Penny is amazing! She knows exactly what to do! I loved the colour of my roots and the toner! Always amazing! I will recommend her to anyone!

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Response from Edward James London - Battersea

Hi Gaby,

Thank you so much for your lovely review! We're thrilled to hear that Penny did an amazing job on your hair – she truly is a talented stylist! We're glad you enjoyed the color of your roots and the toner. We appreciate your recommendation to others – word of mouth is the best form of advertising and we're grateful for it! We can't wait to have you back in the salon for your next appointment. Thank you for choosing our salon!

Best,
The Team at Edward James London - Battersea

Fantastic balayage by Zayde

Anonymous
14th May 2024
4.5

Professional and friendly service, Zayde did a great job of refreshing my balayage and lifting the blonde colour for summer!

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Response from Edward James London - Battersea

Hello,

Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you enjoyed your experience with Zayde at our salon. It's great to know that our team provided you with professional and friendly service, and that you were happy with the results of your balayage refresh. We always strive to give our clients the best possible experience and it's feedback like yours that keeps us motivated.

Thank you once again for choosing us for your hair needs and we hope to see you again soon for your next appointment!

Best regards,
The team at Edward James London - Battersea

Mrs.

MaryAlice Wilson
30th Apr 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

I like Zayde and she has given me a great cut in the past and now my colour.

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Response from Edward James London - Battersea

Dear Mary Alice,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you have had a positive experience with Zayde at our salon. We will be sure to pass on your kind words to her.

We hope to see you again soon for another fabulous hair experience at our salon!

Best regards,
Edward James London - Battersea

The best hair!

Sophie Stratton
29th Apr 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Absolutely loved my time at the salon, Poppy is great and completely understood what I wanted - really pleased with my hair and will certainly be back.

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Response from Edward James London - Battersea

Hey Sophie,

Thank you for taking the time to leave us a review! We are so glad to hear that you had a great experience at our salon and that Penny understood exactly what you wanted. It's always our goal to make sure our clients feel happy and satisfied with their hair. We can't wait to have you back at the salon and provide you with another great service. See you soon!

Best,
The Team at Edward James London - Battersea

Fantastic experience

Alexandra Baker
28th Apr 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Had a fantastic afternoon with Penny! Hair looks amazing, took so much time and care and nothing was too much of a bother. Thank you for keeping the coffee coming and giving me such a good experience. I’ll be back!

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Response from Edward James London - Battersea

Hi Alexandra,

Thank you so much for taking the time to leave us a lovely review. We are thrilled to hear that you had a fantastic afternoon with our stylist, Penny. We take pride in providing our clients with the best possible experience, and we are glad to hear that our team took the time and care to ensure that your hair looks amazing. It was a pleasure having you at our salon, and we look forward to seeing you again soon.

Warmly,

The team at Edward James London - Battersea

Great haircut

Livvy
27th Apr 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

A great haircut, lots of good advice and Zayde was lovely!

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Response from Edward James London - Battersea

Hi Livvy,
We are so happy to hear that you had a great experience at our salon! We are glad that you enjoyed your haircut and received helpful tips from our stylist Zayde. We will make sure to pass along your kind words to her. Thank you for taking the time to share your feedback with us, we truly appreciate it. We hope to see you again soon at the salon. Best, the team at Edward James London - Battersea.

Consistent quality

Jane Clifton
27th Apr 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Mide is unfailingly enthusiastic polite quick and effective! She does a fine job expertly and smoothly. She is kind and warm in her manner …patient too. Hurrah!

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Response from Edward James London - Battersea

Hi Jane,

Thank you so much for your kind words about Mide! We are thrilled to hear that you had such a positive experience with her at our salon. Thank you for mentioning her warmth and patience as well, as those are qualities we value greatly in our staff.

We appreciate your support and look forward to seeing you again soon!

Best,
The team at Edward James London - Battersea

Cut and blow dry

Sarah
21st Apr 2024
Team Member: Penny
5.0

Thanks so much Penny for a great cut and blow dry! The best salon experience I’ve had in London

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Response from Edward James London - Battersea

Hi Sarah,

We're delighted to hear that you had a great experience with Penny at our salon. Thank you for taking the time to share your positive review!

Our team takes great pride in providing top-quality services and we're happy to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again soon.

Thank you for choosing to visit our salon and for giving us the chance to make your day a little brighter. Have a lovely day!

Best regards,

The team at Edward James London - Battersea

Great experience

Teddy Foster
9th Apr 2024
Team Member: Charli
5.0
Appointment verified by Shortcuts Software

Charli is always friendly, professional, and gives me a great haircut every time. Thank you Charli.

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Response from Edward James London - Battersea

Hi Teddy,

Thanks for taking the time to share your experience with Charli at our salon. We're delighted to hear that she provided you with friendly and professional service, and that you love your haircut every time. We'll be sure to pass on your kind words to Charli.

We appreciate your support and can't wait to welcome you back for your next appointment.

Best regards,
The team at Edward James London - Battersea

Excellent

Gaby Gribbon
23rd Mar 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

Penny was amazing! So welcoming and knowledgeable about the colours and toners! She listened to me and understood what I wanted to achieve. She was super friendly and made me feel very comfortable. She was great!
I love the salon and Ed has an amazing team!

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Response from Edward James London - Battersea

Hi Gaby,

Thank you for taking the time to leave such a kind review for Penny at our salon. We are thrilled to hear that you had a great experience with her and that she was able to understand and achieve the look you wanted.

We are glad that you love our salon and are proud to be part of Edward's team. We can't wait to welcome you back for your next visit and provide you with another fantastic experience.

Sincerely,

The team at Edward James London - Battersea

Wonderful Customer Service

Anonymous
20th Mar 2024
4.0

I had my hair coloured and wasn’t quite happy with it the following day. All the staff were fantastic at Edward James - from the receptionist to the stylist. They changed my colour that day all free of charge. I was blown away by their amazing service and attention to detail. Thank you

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Response from Edward James London - Battersea

Hello,

We appreciate your kind feedback on your recent visit to our salon. We are delighted to hear that you had a great experience with our team at our salon.

We apologize for any inconvenience you may have experienced with your hair colour, but we are pleased to know that our team were able to rectify it for you and to your satisfaction. We take great pride in ensuring exceptional service and attention to detail for all our clients.

Thank you for choosing us and we look forward to welcoming you back for another great experience in the future.

Best regards,
The team at Edward James London - Battersea

Excellent service

Eleanor Hafner
19th Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Such a lovely experience and great advice from Zayde. It was quick, thorough and perfect. I will definitely be returning. Thank you so much.

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Response from Edward James London - Battersea

Hi Eleanor,
Thank you so much for leaving such a lovely review about your recent visit to our salon. We're delighted to hear that you had a wonderful experience with Zayde and that you received great advice during your visit. We look forward to welcoming you again in the future. Thanks again, the team at Edward James London - Battersea.

Amazing Service & Result

India Rand
17th Mar 2024
Team Member: Penny
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Edward James for years, but recently had to switch stylist due to my previous one moving on. I didn’t think I could be more impressed with the stylists at Edward James but Penny proved that wrong! She was brilliant, decoding exactly what I wanted to do with my hair and delivered the most beautiful colour results. I also felt that she really listened to me in terms of what I wanted with my haircut and delivered to perfection. Honestly couldn’t recommend her/Edward James more.

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Response from Edward James London - Battersea

Hello India,

Thank you for being a loyal client at our salon. We are so glad to hear that you have had a great experience with our stylist Penny, and we agree that she is truly talented and listens to our clients' needs. We are happy to have been able to provide you with the beautiful colour and perfect haircut you were looking for.

We greatly appreciate your kind words and your recommendation to others. We hope to continue exceeding your expectations in the future.

Best,
The team at Edward James London - Battersea

Sara is the best !!!

Tash
10th Mar 2024
Team Member: Sara
5.0
Appointment verified by Shortcuts Software

Sara has been doing my balayage for 18+ months and she never misses!! Defo recommend

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Response from Edward James London - Battersea

Hi Tash,
Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that Sara has been consistently delivering excellent balayage for you and that you are happy with the results. We will be sure to pass on your kind words to her.
We truly appreciate your recommendation and look forward to welcoming you back to the salon soon!
Warmly,
The team at Edward James London - Battersea

Fabulous

Sophie
7th Mar 2024
Team Member: Mide
5.0
Appointment verified by Shortcuts Software

Loved seeing Mide and Ed again. Great energy in the salon. Always a pleasure.

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Response from Edward James London - Battersea

Hi Sophie,

Thank you for your kind words and for taking the time to leave us a review. We are thrilled to hear that you enjoyed your recent visit with Mide and Ed at our salon.

It's always a pleasure to have you in our salon and we love to see your positive energy and enthusiasm.

Thank you again for your support and we look forward to seeing you again soon at the salon.

Warm regards,
The team at Edward James London - Battersea

Bright Blonde!

Ashleigh Hillman
7th Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

This is the 3rd time I’ve been to Zayde and every time she does an amazing job! She got me to a perfectly blended bright blonde which many hairdressers have failed to do on my hair. Definitely will be going back again x

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Response from Edward James London - Battersea

Dear Ashleigh,

Thank you so much for taking the time to leave a review for Zayde at our salon! We are thrilled to hear that she has consistently provided you with amazing results and achieved your desired bright blonde look. It's always a pleasure to have you visit our salon and we look forward to seeing you again soon.

Sincerely,
The Team at Edward James London - Battersea

Perfect Cut and Blowdry

Amie
4th Mar 2024
Team Member: Zayde
5.0
Appointment verified by Shortcuts Software

Thank you to Zayde for making my hair look so pretty. Absolutely loved my cut and bouncy blow dry!

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Response from Edward James London - Battersea

Dear Amie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Zayde did an amazing job on your hair and that you loved the cut and blow dry.

We appreciate your kind words and we hope to see you again soon for another fabulous hair experience.

Best,
The team at Edward James London - Battersea