Regis Lakeside

The House of Fraser, , Thurrock Lakeside Shopping Centre, Grays, Essex, RM20 2ZQ

About us

Our popular Lakeside Hair Salon located on the ground floor next to Marks & Spencer is the perfect retreat to come and pamper yourself before you shop til you drop. Open 7 days a week with late nights available Monday – Saturday our friendly stylists know how important it is to unwind. Whether you are looking for a bouncy blow dry or wanting to try a balayage for the first time our talented team are the best in the business.

Getting to our Lakeside salon couldn’t be easier thanks to the fantastic local transport links. Guests can park in one of the 13 car parks at Intu Lakeside with 12,500 spaces available for those planning on coming by car. The nearest train station, Chafford Hundred Station is connected directly via a covered pedestrian footbridge with the Intu Lakeside shopping centre and guests coming via the bus can hop off close by outside Debenhams.

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Opening hours

Monday 10:00 - 21:00
Tuesday 10:00 - 21:00
Wednesday 10:00 - 21:00
Thursday 10:00 - 21:00
Friday 10:00 - 21:00
Saturday 09:00 - 21:00
Sunday 11:00 - 17:00

Reviews

4.80
170 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Thankyou

Ken Connor
30th Apr 2024
Stylist: Fay
5.0
Appointment verified by SaloniQ Software

Lovely work by Fay

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CLid

Carol Liddiard
25th Apr 2024
Stylist: Sophie
4.0
Appointment verified by SaloniQ Software

Sophie is always friendly and I'm always satisfied with cut. Very friendly salon.

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Brilliant service

Anonymous
20th Apr 2024
5.0

Great service Shopie is. Great, no need to explain how I want my hair cut as she’s been cutting for so long, it’s just lovely to just sit and let her get on with it and have a catch up ,

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Total satisfaction

Carole French
18th Apr 2024
Stylist: Jodie
5.0
Appointment verified by SaloniQ Software

I am a regular. I enjoy my visits always Jodie is an excellent hairdresser and a lovely young woman. Always makes you feel good.

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Total satisfaction

Carole French
18th Apr 2024
Stylist: Jodie
5.0
Appointment verified by SaloniQ Software

I am a regular. I enjoy my visits always Jodie is an excellent hairdresser and a lovely young woman. Always makes you feel good.

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Value
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Jodie

Tracey Layton
4th Apr 2024
Stylist: Jodie
4.0
Appointment verified by SaloniQ Software

A very lovely friendly person, giving great advice on my hair

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Response from Regis Lakeside

Hi Tracey,

Thank you for taking the time to leave us a review! We are glad to hear that you had a positive experience at our salon and that our team member provided great advice for your hair. Friendly and welcoming service is something that we strive to offer to all of our clients.

It means a lot to us that you took the time to share your feedback and we can't wait to have you back in the salon!

Best wishes,
The team at Regis Lakeside

Great hair cut and beard trim

Barry Russell
2nd Apr 2024
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Really good experience. Stylist was friendly and skilled

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Response from Regis Lakeside

Hi Barry, thank you for your review, we are pleased to see you are happy with the service provided 💖 Team Regis

Great stylist shame about the shop

Claire Smith
29th Mar 2024
Stylist: Jodie
4.0
Appointment verified by SaloniQ Software

100% consistent stylist, she's got psychic skills and magic pots of colour and toner.

But, the shop, even if I was a supercuts customer it's clear that the company doesn't value it staff never mind guests. Russian roulette with the taps hot or cold, fine for me, I'm under for a few mins but washing people's hair all day isn't fair. The heating is weird too, i was freezimg today. Nasty towels (not towles) like kitchen roll, god knows what gowns are made of these days, do nothing to keep anything off. Broken stuff, it's drab, clearly.cluttered as you've got two shops in one, staff are falling over each other. When are Regis going back to their own shop and while you're moving out, fix the place up and show some love to supercuts and the staff. It's really miserable in their, don't rely on fabulous staff to keep people coming back, invest in them and where they work. At least get the taps sorted.

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My only trusted hairstylist

Catherine Moody
23rd Mar 2024
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Pan is such a comfort love her. She really listens to her clients and makes them feel at ease and also delivers a great haircut

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Color cut and blowdry

Anonymous
19th Mar 2024
5.0

Very happy with fay she goes above and beyond to help you great stylist

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Last minute blow dry

Sandra Sawle
19th Mar 2024
Stylist: Fay
4.0
Appointment verified by SaloniQ Software

Just happened to be walking past so stopped and asked if anyone free to do a wash and blow dry. Walked out a little while later with lovely bouncy clean hair - thank you

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Hair cut

Patricia Forman
19th Mar 2024
Stylist: Bethany
5.0
Appointment verified by SaloniQ Software

Love the way Bethany cuts my hair. Knows exactly what l want. Always leave the salon happy, Would travel miles in order for her to take care of my love cos. Highly recommended.

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Wash , cut and blow dry

Adriana Bocrici
15th Mar 2024
Stylist: Rebecca
5.0

Every time I go to the salon, Rebeca is lovely, she spoils me all the time, I recommend her to all my friends.

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Very good service

Kath Blackley
14th Mar 2024
Stylist: Sophie
5.0
Appointment verified by SaloniQ Software

Sophie was very friendly. She cut my hair exactly as I wanted it. I'm very pleased with the results

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Always a pleasure

Sue Brooks
6th Mar 2024
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

I always look forward to my visit to Regis.
Pam is always helpful.
Very pleased with my haircut.

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The best hairdresser ever

Diana Angova
6th Mar 2024
Stylist: Bethany
5.0
Appointment verified by SaloniQ Software

Always a pleasure to be served by Bethany! She's incredibly knowledgable about everything she does and always shares something new and interesting she's learned about colour/styling. I feel safe knowing my hair will turn out wonderful when I leave the salon which is something I could have never said before about any hair stylist I've visited at other places. She's always cheery and sweet whenever I've been in. Great service all around!

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Hair cut

Julie Saunders
5th Mar 2024
Stylist: Stephanie
5.0
Appointment verified by SaloniQ Software

Always a lovely experience
Makes me feel at ease
Will never change Steph is the best

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Haircut

Donna Fairweather
17th Feb 2024
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Lovely lady excelllent cut very happy! Booked next appointment

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Excellent as always

Dawn Hawker
17th Feb 2024
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Always excellent service, Pam is very good hairdresser, everyone makes you feel welcome

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Great

Alyson Leader
7th Feb 2024
Stylist: Bethany
5.0
Appointment verified by SaloniQ Software

Lovely cut again from Bethany. Thank you

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Today

Linda Hobson
5th Feb 2024
3.5
Appointment verified by SaloniQ Software

Liked the haircut. Hold a blue light card but when I went to pay was told as she is a Regiss stylist she could only change my payment and I couldn't have my discount as well!!! I have therefore been charged more than my usual and no discount for being a hospital worker.

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Could’ve been better

Charlotte
4th Feb 2024
3.5

My appointment was on the Saturday of the salon move. Both salons should have been closed for this process. The staff were divided and not helping one another. Plus, there were not enough basins to the amount of customers. One was out of order and the middle one kept moving up and down. The taps ran really hot then really cold. Was not a nice environment to be in. The stylist has been my hairdresser for over 10 years and she’s a star and got on with it.

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Pamela

Shumaisa
1st Feb 2024
Stylist: Pamela
5.0

Always giving her best service. I never have to tell her what to do and she always has the best advice. Lovely and friendly.

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Hair colour

Jeanette Capon
29th Jan 2024
Stylist: Rebecca
5.0
Appointment verified by SaloniQ Software

I am really happy with my colour
Great advice from Rebecca
And she was very friendly and professional

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😍

Samantha Phillips
27th Jan 2024
Stylist: Rebecca
5.0
Appointment verified by SaloniQ Software

Loved my hair, would recommend

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Always a pleasure

Sue Brooks
22nd Jan 2024
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

As the title states- Always a pleasure

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Value
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Wash cut and dry.

Carol Liddiard
19th Jan 2024
Stylist: Sophie
4.0
Appointment verified by SaloniQ Software

On time, friendly pleasant stylist. Happy with cut.

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Fab from start to finish

Byravi Rajoo
29th Dec 2023
Stylist: Mirlinda
5.0
Appointment verified by SaloniQ Software

I booked in for a balayage following a great consultation earlier this week. From start to finish Mirlinda was fantastic and really understood what I wanted. The outcome is great and i feel confident. Thank you Mirlinda for a great time and I will defiantly rebook.

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Thank you Pam

Maria Collins
18th Dec 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Thank you Pam ,my hair is lovely, was lovely talking to you I was treated really well

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New Year Hair!

Jasmine Humm
13th Dec 2023
Stylist: Bethany
5.0

Bethany completely changed my hair today - really wanted a change up before the new year and I’m in love with my new hair. It’s been a rough few months for me so the change up was definitely needed and this has made me feel so much better. Friendly and professional throughout and advised what would suit my hair best. Thankyou so much! x

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Feeling great

Karen Clark
11th Dec 2023
Stylist: Rebecca
5.0
Appointment verified by SaloniQ Software

What a lovely experience all the staff are so friendly, Rebecca my stylist is brilliant, does exactly what you want and is full of knowledge , tips and ideas! Can’t wait for my next appointment in Feb

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Fabulous

Penny Hanchant
9th Dec 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Lovely haircut, got in straight away. Really friendly

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Fab as always

Natalie Armitage
8th Dec 2023
Stylist: Mirlinda
5.0
Appointment verified by SaloniQ Software

Mirlinda is amazing! I wouldn’t trust anyone else with my hair. She gives great advice about style, colour, hair care. Always feel able to relax and know I’m in good hands. I always receive friendly, professional, expert service when I visit. Thank you!

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Cut & blowdry

Anonymous
2nd Dec 2023
Stylist: Mirlinda
5.0

Very good

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Great

Marcus Roberts
1st Dec 2023
Stylist: Bethany
5.0
Appointment verified by SaloniQ Software

Excellent friendly service with a smile. Love the cut.

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Haircut

Ken Connor
28th Nov 2023
5.0

It was a great haircut !

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Haircut

Anonymous
27th Nov 2023
Stylist: Bethany
5.0

I love the result. Thank you

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Atmosphere

Wash cut and blow dry

Lynn Saunders
16th Nov 2023
Stylist: Sophie
4.0
Appointment verified by SaloniQ Software

Very professional and listened to/delivered what was asked for

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Value
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Curly blow dry

Lisa Irvin
15th Nov 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Great curly Blow dry- lovely lady

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Perfect cut from Pam, as always!

Jake Hale
15th Nov 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Pam always does a fantastic job, wouldn’t have anyone else do Jakes hair!!

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Could do better . Customer service lacking

Sam Sawyer
13th Nov 2023
1.0
Appointment verified by SaloniQ Software

In all my experience was not the worst I have ever had but customer service really does need work . I felt like an inconvenience every time I asked a question . Stylist was lovely and gave a good hair wash just had a wet back with no offer of drying off with a dryer .

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Roots colour

Anonymous
12th Nov 2023
Stylist: Rebecca
4.0

Thank you for doing my hair she was good.

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Excellent as always

Dawn Hawker
28th Oct 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Pam always cuts my hair how I loke it, always friendly.

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Value
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Brilliant

Anonymous
27th Oct 2023
4.5

Lovely stylist done my hair perfect

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Men’s cut and wash

Prince Kumar
26th Oct 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

What can I say about my stylist, she is awesome, cuts my hair exactly as I request every single time, friendly, polite and above all professional.

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had my son hair cut

Anonymous
26th Oct 2023
5.0

loved the cut the lady was so kind and worked with me to get my sons cut

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Friendly, professional, good value for money

Marlie Adap
24th Oct 2023
Stylist: Pamela
5.0

Pam was friendly, and professional and talked to me and let me know the steps and what she will do to my hair.

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Very friendly and helpful

Yvonne Ballester
9th Oct 2023
Stylist: Bethany
5.0
Appointment verified by SaloniQ Software

Yes I was very satisfied with the colour Bethany advised and cut thank you

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Excellent service and lovely blow dry

Theresa Whelan
2nd Oct 2023
Stylist: Pamela
5.0
Appointment verified by SaloniQ Software

Lovely experience and Pam was lovely and gave me exactly what I asked for will be back for sure .thanks ?

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The full experience.

Carole French
28th Sep 2023
Stylist: Jodie
5.0
Appointment verified by SaloniQ Software

Every time I attend the salon it is a very happy experience. The staff especially Jodie are so professional efficient but extremely friendly.

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