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Serenity Hair & Beauty Rooms

4.92
2,146 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
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About Reviews

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• Upto 20% student discount on all hair and beauty treatments with selected stylists and beauticians
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 00:00 - 00:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.92
2,146 verified reviews
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Value
Result
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Lady Ellinor

Paul Lovis
17th Jul 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is a very attentive and gentle woman. Her massage technique is very soothing and effective

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Elemis

Hyacynth Peddar
16th Jul 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

I always try to have an hour with Ellinor such a lovely personality and very professional.
Half an hour is never enough!
I live in London so whenever I get the chance I grab it!!!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Hyacynth! We are really pleased you enjoy your Elemis treatments with us and look forward to seeing you again next time you're in Hastings :) x

Good review

Colin Halley
15th Jul 2023
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Always good

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Colin! We are really pleased you're happy with your experiences with us and look forward to seeing you again next time :) x

Haircut

Monika Wengraf-Hewit
15th Jul 2023
Stylist: Abbie
4.5
Appointment verified by SaloniQ Software

I am not sure of the name of my stylist with long hair. Did my hair very nicely, I shall feel comfortable for some time until it grows too long again

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Monika! We are really pleased you're happy with your hair by Abbie and look forward to seeing you again :) x

Super mani pedi

Kirsty Sandwell
15th Jul 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Excellent treatment again by Elinor

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kirsty! We are really pleased you're happy with your treatments and look forward to seeing you again next time :) x

Colour and treatment

Anonymous
14th Jul 2023
Stylist: Michael
5.0

5 star as usual!
Michael is a perfectionist and did an amazing job. Thank you, Michael.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review! We are really pleased you're happy with your hair and look forward to seeing you again next time :) x

Pedicure

Beth Macintosh
10th Jul 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Really love my new nails. Gorgeous pedicure. Ellinor is a lovely practitioner, calm, friendly and very professional.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Excellent treatment

Judith Shaw
10th Jul 2023
Stylist: Ellinor
4.5
Appointment verified by SaloniQ Software

Ellinor gave me an excellent facial. I’d never had one before and really enjoyed it. Am very likely to book a massage with her at some point.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Facial and body massage

Michelle Walker
8th Jul 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

As usual Ellinor worked her magic and made me feel relaxed again. My sun damage that I've had on my neck has also nearly gone. So happy to have found such a great salon

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Relaxing blow dry at Serenity today

Jo Pavitt
8th Jul 2023
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Had a nice relaxing blow dry today by Lia. Everyone at Serenity is so pleasant. Always pleased by my experience here.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Massage

Myrou Knight
8th Jul 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Lovely considerate massage

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Fabulous first experience

Carol Pearson
7th Jul 2023
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

I was made to feel welcome as soon as I stepped through the door. I explained what I thought I would like in the way of a restyle but I was happy to take Lia’s expert advice. I am so pleased with the finished result, even more than I expected. A beautiful salon with a lovely atmosphere

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Great hairdressing experience

Sue Fowler
5th Jul 2023
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant service, I have a sensitive scalp and Abbie is wonderfully gentle. And walk out with great looking hair.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Great hairdressing experience

Sue Fowler
5th Jul 2023
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant service, I have a sensitive scalp and Abbie is wonderfully gentle. And walk out with great looking hair.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Manicure

Sandra Beal
1st Jul 2023
Stylist: Ellinor
4.5
Appointment verified by SaloniQ Software

I had a manicure which was veryrelaxing. But my nail polish only lasted an hour, I don't think my lifestyle is conducive to coloured polish. It looked lovely whist it lasted.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and feedback Sandra. We are really pleased you enjoyed your experience with us and we're so sorry to hear that your nail polish didn't last. We will shortly be in touch to rectify this for you :) x

Fabulous!

Jenny Perrault
1st Jul 2023
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Brilliant cut as always, thank you Ashleigh!?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Danielle was just amazing

Susan Curties
1st Jul 2023
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

What a special time. Daniel ale went over and above in her treatment. So relaxing and not intimidating

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Eyebrow wax

Jenny Roth
1st Jul 2023
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

A really lovely welcoming place to visit, I am usually quite anxious but Danielle has been fantastic at putting my mind at rest thank you so much X

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

My hair appointment

Anonymous
30th Jun 2023
5.0

Lovely appointment as usual - good wishes to Ashleigh on her soon to be new baby

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Hair for prom

Anonymous
27th Jun 2023
5.0

Vicky couldn’t have made my daughter more happier for her prom evening. Came out the salon with big smiles and absolutely loved her hair. Thank you Vicky, your a star ⭐️

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review! We are really pleased to hear your daughter was happy with her prom hair and left happy with big smiles. We look forward to seeing you next time :) x

Really very kind and professional. Both girls.

Joanna Giles
27th Jun 2023
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

I was listened to, and advised.
Could not ask for better.
I am delighted with the result.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Joanna, we are really pleased to hear you enjoyed your experience with us and look forward to seeing you next time :) x

Hair cut

Kerrie Robinson
26th Jun 2023
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Fabulous from start to finish

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kerrie, we are really pleased to hear you enjoyed your experience with us and look forward to seeing you next time :) x

Painless leg wax

Abigail
26th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Brilliant service as always, somehow Ellinor makes any waxing appointment painless. All staff were welcoming and friendly.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your amazing review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Gel removal and polish

Becky Fuller
25th Jun 2023
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

Yesterday was the first time I’ve had my manicure done by Danielle. She was lovely, conversational, my nails look great after having the gel removed. 10/10 recommend ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your amazing review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Outstanding

Emma Buggy
23rd Jun 2023
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Everyone is always so welcoming and friendly. Vicky is an exceptional stylist and knows exactly how I like my hair. She always does a brilliant job and makes the whole experience thoroughly enjoyable. The salon is always spotless and they use quality products.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your amazing review Emma. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Lovely blow dry at Serenity today

Jo Pavitt
23rd Jun 2023
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Very nice blow dry today & tidy up of my fringe by Ashleigh. My hair looked a lot better for it afterwards. Very pleased.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Jo. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Lovely as usual

Liz Pearce
22nd Jun 2023
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Looked after nicely today as usual.
Always friendly & good attention to detail.
Great wash and head massage today too; very relaxing, thanks ladies.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Liz. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Amazing

Sarah Nicholls
19th Jun 2023
Stylist: Ellinor
4.5
Appointment verified by SaloniQ Software

Another fantastic facial from Ellinor. She's a very accomplished therapist - I leave glowing and floating on air

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sarah. We are really pleased you enjoy your facial treatments with us and look forward to pampering you again next time :) x

Great haircut

Lin George
18th Jun 2023
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see Abbie. Great haircut as usual.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Lin. We are are really pleased you're happy with your haircut and we look forward to seeing you again next time :) x

Eyebrow and chin wax

Lin George
18th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see Ellinor. Happy with the results as usual.

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Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Lin. We are are really pleased you're happy with your results from your visit and we look forward to seeing you again next time :) x

Love it!

Gail
16th Jun 2023
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is brilliant, love my hair, love her, love Serenity! Thank you ??

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Gail. We are really pleased you're happy with your hair and experience with us and look forward to seeing you on your next visit :) x

Not just a cut and blow-dry

Trisha Sharrod
16th Jun 2023
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Another pleasant visit today, Abbie always makes you feel comfortable, and does a fantastic cut. Worth every penny

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Trisha, we are really pleased you felt comfortable and you're happy with your Haircut and experience with us and look forward to seeing you again soon :) x

As always very professional

Therese Croft
16th Jun 2023
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Thank you Ashleigh for making me feel comfortable.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Therese, we are really pleased you felt comfortable with your experience and look forward to seeing you next time :) x

Really lovely, great colour.

Hazel
12th Jun 2023
Stylist: Lia
5.0

Really lovely, great colour.
But I realised when I got home my hair was not a straight cutt like I had last time which mark did, and I asked for it to be all the same length. I have some bits slightly longer than others at the front section of my hair.
Other than that very very happy with my visit, love the colour and left very relaxed. Was well looked after. Thank you

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback Hazel, we're really pleased to hear you're happy with your experience and hair colour. We are so sorry regarding the haircut but thank you for trusting us to rectify it for you

Perfect Colours

Sarah Thornton
12th Jun 2023
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky always does an amazing job in making me look younger!! Love the colours, regarding the salon the staff are always very polite, professional and helpful

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sarah. We are really pleased you're happy with your experience and your hair! We look forward to seeing you next time :) x

Excellent as usual

Jenny Albrighton
10th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Great pampering as usual ..

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jenny. We're so pleased you enjoyed your pamper with us and look forward to seeing you next time :) x

Absolutely wonderful

Zohar Bahir
9th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Indian Head Massage was SO amazing . Followed by a file and paint. Ellinor is as always, super good.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Zohar. We are really pleased you enjoyed your experience and treatments with us and look forward to seeing you next time :) x

Excellent as always

Elizabeth Allen
9th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Feel absolutely at ease with Elinor’s professional competence

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Elizabeth. We are really pleased you're happy with your experience and felt at ease and we look forward to seeing you next time :) x

New style !

Victoria Bryant
8th Jun 2023
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Wanted to cut my hair short again, so showed the fabulous Vicky a picture/look I had in mind and she cut it perfectly. Just what I was after, didn’t take too much off and was sensitive to the look I was after. Brilliant hairdresser, highly recommended Vicky.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Victoria. We are so pleased you're happy with your experience and new hair style and look forward to seeing you next time :) x

Eyebrow wax and tint

Laura Wares
7th Jun 2023
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Very professional and friendly too. Really nice person!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Laura. We are really pleased you're happy with your experience and look forward to seeing you next time :) x

Pedicure

Tina Mccaffrey
6th Jun 2023
5.0
Appointment verified by SaloniQ Software

I had a lovely relaxing pedicure .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Tina, we are really pleased you're happy with your pedicure and look forward to seeing you next time :) x

Cut and blow dry

Anonymous
6th Jun 2023
Stylist: Vicky
5.0

Great cut and experience as usual

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really happy you enjoyed you're experience and hair cut with us and we look forward to seeing you next time :) x

Eye lash lift and tint

Sloane Phillips
6th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

A lovely relaxing experience with Elinor as usual! Eyes always look amazing after

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sloane, we are really pleased you're happy with your experience and lashes and look forward to seeing you next time :) x

Fabulous …

Christine Shephard
5th Jun 2023
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

… as always. Always a friendly and professional. Thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Christine. We are really happy you enjoyed your experience with us and look forward to seeing you next time :) x

Great experience thank you

Jacqui Homewood
5th Jun 2023
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Hair at Serenity is always the best experience. I love my hair when I leave. Lia is a talented stylist and just as importantly a lovely person that puts you at ease. The whole team were lovely.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jacqui. We are really happy you're pleased with your hair and experience and look forward to seeing you next time :) x

Disappointed

Gill Ramsay
4th Jun 2023
3.0
Appointment verified by SaloniQ Software

This is the fourth time I have used Serenity and the first time I have been disappointed. I booked a gel manicure. My appointment was 20 minutes late starting because a customer having their hair done was ‘squeezed in’ without an appointment. There was no apology to me for the delay, I wasn’t offered any refreshment until I asked, I felt the process was rushed at the start and I wasn’t as satisfied with the finish as I had been on previous appointments. Not the experience I was expecting.

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Response from Serenity Hair & Beauty Rooms

Thank you for your review and honest feedback Gill. We cannot apologise enough that you didn't have the experience you had previously received from us and that it was not up to our usual standard and thank you for your confidence in us to put this right for you. We look forward to welcoming you back soon :) x

Mark's artistry, skill and care has transformed my hair

Anonymous
4th Jun 2023
Stylist: Mark
5.0

My second visit and so very pleased with Mark's artistry, skill and care in colour and blow dry: my husband picked me up and , unusual for him, noticed immediately the new bounce, movement and richness of colour in my hair. Mark takes great care to improve hair health too. Trust him completely.
I look forward to my next visit before a big long- haul trip in late July.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are really pleased you're happy with your Hair and the experience with us and look forward to seeing you again in July :) x

Straightforward and enjoyable from beginning to end

Sharon Brown
3rd Jun 2023
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

A professional, friendly and holistic service from and experienced and creative stylist. I’m very pleased with the cut and blow dry, and would recommend.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sharon, we are really pleased you're happy with your experience and we look forward to seeing you again on your next visit :) x

Wet cut

Morokoth Fournier
3rd Jun 2023
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle gave me the exact haircut I wanted! She was very warm and made me feel at ease and kept checking with me at different stages of the cut to check I was happy with the length and style. I look forward to going back for the next one.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Morokoth, we are really pleased you're happy with your experience and cut and we look forward to seeing you again next time :) x

Lovely blowdry

Jo Pavitt
3rd Jun 2023
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Had a lovely blowdry today by Ashleigh. Also had my fringe trimmed a bit. I always feel good after having my hair done at Serenity.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Jo, we are really pleased you're happy with your experience and look forward to seeing you again soon :) x

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About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• Upto 20% student discount on all hair and beauty treatments with selected stylists and beauticians
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations