Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business.
• Free Wi-Fi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,362 verified reviews
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Filter by rating

Amazing hair!!

Victoria Frost
1st Jun 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I can not rave about how beautiful Abbie has made me feel!! This girl is a Magician best colour I have had. She is a super star 🌟

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Response from Serenity Hair & Beauty Rooms

Dear Victoria Frost,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a positive experience with our stylist Abbie. She truly is a magician when it comes to hair color and we are delighted that she was able to make you feel beautiful.

We always strive to provide our clients with the best possible services and it means a lot to us that Abbie's talent and hard work has been recognized by you. We will make sure to pass on your kind words to her.

We hope to see you again soon and continue to exceed your expectations.

Best regards,
The team at Serenity Hair & Beauty Rooms

Excellent as always

Colin Halley
1st Jun 2024
Team Member: Abbie
5.0

Excellent as always

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Response from Serenity Hair & Beauty Rooms

Hi Colin,

Thank you so much for the lovely review! We are thrilled to hear that you had another excellent experience at our salon. We always strive to provide top-notch services and it's always a pleasure to know that we have succeeded.

Thank you for your continuous support and we can't wait to see you again at Serenity. Have a beautiful day!

Best,
The Serenity Team

Feeling Fabulous

Anonymous
30th May 2024
Team Member: Lia
5.0

What a talented hairdresser Lia is!! Cut colour and blow dry for myself and my daughter. We are both so happy with our new refreshed hair. Lia was so professional as always, she really listened to what style/colour we both wanted and the end result is just perfect. Thank you Lia ☺️.

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Response from Serenity Hair & Beauty Rooms

Dear valued client,

Thank you so much for taking the time to share your kind words about your recent experience with us. We are thrilled to hear that Lia did an amazing job on both your and your daughter's hair. We pride ourselves on having a talented and professional team who truly listens to our clients' needs and delivers exceptional results.

Your satisfaction is our top priority, and we are delighted to know that you are both happy with your refreshed hair. Thank you once again for choosing our salon and for trusting us with your hair. We look forward to welcoming you and your daughter back for another wonderful experience.

Warm regards,
The team at Serenity Hair & Beauty Rooms

So Good !

Zohar Bahir
23rd May 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I come to the salon about once a week and So enjoy my treatments with Ellinor. She is a joy and so good at her job.

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Response from Serenity Hair & Beauty Rooms

Dear Zohar, thank you so much for your kind review! We are thrilled to hear that you enjoy your treatments with our talented Ellinor. We will definitely pass along your kind words to her. It is wonderful to know that our team at Serenity Hair & Beauty Rooms is providing you with a joyful and relaxing experience each week. Thank you for choosing us for your beauty needs. See you at your next appointment! Warmly, the team at Serenity Hair & Beauty Rooms.

Highlights & cut

Vicky
21st May 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Love my hair! Abbie knows it so well, the colour is always perfect & the cut is exactly what suits my hair & face! Really happy with it, thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Vicky,

Thank you for taking the time to leave such a lovely review! We are so glad to hear that you love your hair and had a positive experience with Abbie. It means a lot to us that our team was able to meet your expectations and give you a perfect color and cut that suits your hair and face shape.

We strive to provide our clients with the best service possible, and it's wonderful to know that we succeeded with you. Please don't hesitate to reach out if you need anything in the future. We look forward to seeing you again soon.

Best,
The Team at Serenity Hair & Beauty Rooms

Haircut

Sharon Bartlett
21st May 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Good haircut

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Response from Serenity Hair & Beauty Rooms

Dear Sharon,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a good haircut at our salon. We take great pride in our work and are always happy to hear when our clients are satisfied with the results.

If you have any further feedback or suggestions for improvement, we would love to hear them. Our team is constantly striving to provide the best possible experience for our clients.

Thank you again for your kind words and for choosing our salon for your hair needs. We look forward to seeing you again soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Waxing Appt

Nina Howell
18th May 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

She is an exceptional member of staff of Serenity and you’re lucky to have her as part of your team. She is always sos happy and excited to see and hear the latest and always remembers personal details. Which I really think is a great personal skill and I feel valued

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Response from Serenity Hair & Beauty Rooms

Hi Nina,

Thank you so much for your kind words and wonderful review. We are delighted to hear that you had a positive experience with us and that our team member made your visit even more enjoyable. We agree that she is an exceptional member of our team, and we feel lucky to have her as well.

We strive to create a warm and welcoming environment for all of our clients, and it means a lot to us that you felt valued and appreciated. Our team takes great pride in remembering personal details and making each visit special for our clients.

Thank you again for your support and for taking the time to leave us a review. We look forward to seeing you again soon!

Best regards,
The Serenity Hair & Beauty Rooms team

Consultation for hair extensions

Clara Monforte
16th May 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great service, so friendly and informative! Can’t wait for my hair extensions.

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Response from Serenity Hair & Beauty Rooms

Hi Clara, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at our salon. We pride ourselves on providing friendly and informative service to all our clients. We're also excited for you to try out your new hair extensions and we're confident that they will look amazing on you! Thank you again for choosing our salon and we can't wait to see you again soon.
Take care!
Best, The Team at Serenity Hair & Beauty Rooms

Eyebrow tjnt

Sue Swaffer
13th May 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor always does a great job and always lovely to see her, she’s happy and bubbly and very professional, thank you!

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Response from Serenity Hair & Beauty Rooms

Dear Sue,

Thank you so much for your kind words! We appreciate you taking the time to leave us a review and are so glad to hear that you had a great experience with Ellinor. We agree that she is a wonderful member of our team and we are proud to have her.

We strive to provide a friendly and professional atmosphere at our salon, and we are delighted that you felt that during your time with us. It is always a pleasure to have you in our salon and we can't wait to see you again!

Thank you for choosing us and for your continued support. We are lucky to have customers like you.

Best wishes,
The Serenity Hair & Beauty Rooms Team

Eyelash tint

Jo W
13th May 2024
5.0
Appointment verified by SaloniQ Software

Lovely service, relaxed, clean and friendly atmosphere and very happy with the eyelash tint

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Response from Serenity Hair & Beauty Rooms

Hi Jo W, thank you for taking the time to leave us a review. We are so glad to hear that you had a lovely experience at our salon and enjoyed our relaxed, clean and friendly atmosphere. We always strive to provide top-notch service to our clients, and we are delighted that you were happy with your eyelash tint. We appreciate your kind words and look forward to seeing you again soon. Take care!

Best,
The Team at Serenity Hair & Beauty Rooms

highlights

Gracie Williams
13th May 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

lia and abbie did amazing and ellinor did my pedicure so well :)

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Response from Serenity Hair & Beauty Rooms

Hi Gracie,

Thank you so much for taking the time to leave us a review! We're delighted to hear that Lia and Abbie did an amazing job, and that Ellinor gave you a great pedicure. Our team always strives to provide top-notch services, and we're happy to know that you had a positive experience with us.

We appreciate your support and hope to see you again soon for your next visit. Have a wonderful day!

Best regards,
The team at Serenity Hair & Beauty Rooms

Another great treatment

Alison Levinson
10th May 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor smoothed away my knotty shoulders and then did my regular cool lift facial, which often causes compliments on my skin. My secret weapon!

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Ear Piercing

Jo Challen
10th May 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

I got a short notice appointment to have my ears pierced. Kim was was thorough and discussed everything with me. Nothing was rushed and she checked in with me during and after the appointment

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Response from Serenity Hair & Beauty Rooms

Hi Jo,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you enjoyed your experience at our salon. Kim is a highly skilled professional and we're glad that her thoroughness and communication made you feel at ease during your ear piercing appointment.

We always strive to provide our clients with top-notch services and a relaxed environment, so it's great to know that we achieved that with you. Your satisfaction is our top priority and we're grateful for your kind words.

We look forward to seeing you again at Serenity for your next hair and beauty needs.

Best,
The Team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
7th May 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Very satisfied as always. Abbie listened to what I wanted and as ever did exactly as I asked. Gracie washed my hair and her scalp massage was very relaxing. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you were very satisfied with your recent visit. Customer satisfaction is our top priority, and we're happy to know that we succeeded in meeting your expectations.

We will make sure to pass your compliments along to Abbie and Gracie for their excellent service. We believe that listening to our client's desires and providing a relaxing experience are essential parts of creating a memorable visit.

We look forward to seeing you again soon and providing you with another enjoyable experience.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Brows

Michelle Walker
7th May 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I let my brows grow back and Ellinor gave me the perfect brows back. Thank you so much I'm so happy 😊

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Response from Serenity Hair & Beauty Rooms

Hi Michelle! Thank you for taking the time to leave us such a kind review. We are overjoyed to hear that you are happy with the results of your brow appointment with Ellinor. It means so much to us to know that we were able to give you the perfect brows. We hope you continue to enjoy them and we look forward to seeing you again soon! 😊

Best,
The team at Serenity Hair & Beauty Rooms

Outstanding

Jenny Roth
4th May 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Outstanding thank you once again thank you X

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Response from Serenity Hair & Beauty Rooms

Hey Jenny! Thanks so much for taking the time to leave us this lovely review. We're thrilled to hear that you had an outstanding experience at our salon. Your support means the world to our team! Hope to see you again soon. Take care! Team at Serenity Hair & Beauty Rooms

Haircut

Anonymous
3rd May 2024
4.0

Very happy with my cut

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

Thank you so much for taking the time to leave this lovely review! We are thrilled to hear that you are happy with your cut from our salon.

We take great pride in providing our clients with the best hair and beauty services, and it is wonderful to know that we have met your expectations. We hope you left our salon feeling refreshed and confident with your new look.

We are grateful for your support and look forward to welcoming you back to our salon in the future.

Sincerely,

The team at Serenity Hair & Beauty Rooms

Fabulous experience

Susan Curties
29th Apr 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

My hair was styled, cut and coloured by Michael and assisted by Beth. I couldn’t be more delighted with the result! I feel years younger thankyou so very much

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Response from Serenity Hair & Beauty Rooms

Dear Susan,

Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear that you had a great experience at our salon with Michael and Beth.

It's wonderful to know that you are delighted with your new hair style, cut, and colour. We strive to make our clients feel their best and we're glad that we were able to make you feel years younger!

We hope to see you again soon and give you another enjoyable experience at our salon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Cut and colour

Annie
27th Apr 2024
Team Member: Mark
5.0

Perfect

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Response from Serenity Hair & Beauty Rooms

Hi Annie, thank you so much for leaving us such a lovely review. We are thrilled to hear that your experience at our salon was perfect. It means a lot to us to have your support and positive feedback. Our team works hard to provide the best services to our clients and receiving reviews like this makes it all worth it. We hope to see you again soon for your next hair and beauty treatment. Take care and thank you again for choosing us. Best regards, the team at Serenity Hair & Beauty Rooms.

Manicure

Eileen Morgan
26th Apr 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

So pleased to have fingernails cut because not able due to stroke. Kim is so careful and gentle and makes me feel relaxed. Lovely young lady

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Response from Serenity Hair & Beauty Rooms

Hi Eileen,

Thanks for taking the time to share your experience at our salon. We're thrilled to hear that our team member, Kim, was able to provide you with a relaxing and gentle experience while cutting your fingernails. We understand the importance of feeling comfortable during services, and we're glad that Kim was able to make that happen for you.

It's an honor to have you as a valued member of our salon community, and we hope to continue providing you with top-notch services in the future. Thank you for choosing our salon and for your kind words about Kim. She truly is a gem on our team!

Best wishes,

The Team at Serenity Hair & Beauty Rooms

Manicure

Eileen Morgan
26th Apr 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

So pleased to have fingernails cut because not able due to stroke. Kim is so careful and gentle and makes me feel relaxed. Lovely young lady

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Manicure

Eileen Morgan
26th Apr 2024
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

So pleased to have fingernails cut because not able due to stroke. Kim is so careful and gentle and makes me feel relaxed. Lovely young lady

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Body massage and facial

Jenny Albrighton
23rd Apr 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Best body and facial treatment ever ..it’s the only one for me now..Elinor brilliant as usual…recommend!!

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had the best body and facial treatment with us and that Ellinor provided a brilliant service as usual. We take pride in providing top-notch treatments for our clients and we are thrilled that you would recommend us.

We truly appreciate your support and hope to have the opportunity to pamper you again soon. Thank you for choosing us for your beauty needs.

Best regards from the team at Serenity Hair & Beauty Rooms.

Facial

Anonymous
22nd Apr 2024
4.5

The therapist was very nice.

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

Thank you so much for taking the time to leave us a review. It truly warms our hearts to hear that you had a positive experience with our beauty therapist. We strive to provide exceptional service and it means a lot to us that you felt well taken care of.

Your kind words will be passed on to our therapist, who will surely be happy to know that their efforts were appreciated. We are glad that you enjoyed your time at our salon and we hope to see you again in the future for more pampering and relaxation.

Thank you for choosing our salon and for your support. Have a wonderful day!

Best regards,
The team at Serenity Hair & Beauty Rooms

Lovely blonde lights applied today

Jo Pavitt
16th Apr 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia applied blonde lights today & after a cut last week too, my hair looks & feels great.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,

Thank you so much for leaving us such a lovely review about your recent visit to our salon. We are thrilled to hear that Lia did a great job applying blonde lights to your hair and that you are happy with the end result.

Our team here at Serenity Hair & Beauty Rooms always strive to provide excellent service and we are glad to know that we were able to make your hair look and feel great. We hope to see you again soon for your next cut or any other treatments you may require.

Warm regards,
The Team at Serenity Hair & Beauty Rooms

New Hairdresser

Anna ?
15th Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I am absolutely delighted with my cut & blow dry with Abbie today. I had not been to Serenity in Hastings Old Town before and I will be returning. Even with the awful weather my hair bounced back into shape and it feels really good. Thank you Abbie, hope to see you again soon. Anna

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Response from Serenity Hair & Beauty Rooms

Hi Anna! We are so happy to hear that you had a great experience with Abbie for your cut and blow dry. We are always delighted to welcome new clients and we are even happier to know that you will be returning. Thank you for trusting us with your hair, even in the awful weather. We are so pleased to hear that your hair bounced back into shape and feels amazing. We will make sure to pass on your kind words to Abbie. We look forward to seeing you again soon. Take care! The team at Serenity Hair & Beauty Rooms.

Massage

Diana Cunningham
14th Apr 2024
3.0
Appointment verified by SaloniQ Software

My massage Elinor was excellent she does it just how I need it .she is friendly helpful and. Professional the reason I can’t come anymore is that the cost is too much now . £36! I could afford but not £43

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Response from Serenity Hair & Beauty Rooms

Hi Diana,

Thank you for taking the time to leave us a review. We're so glad to hear that you had an excellent massage with Elinor. She truly is a gem and always goes above and beyond to ensure our clients feel relaxed and well taken care of.

We understand your concerns about the price increase and we want to assure you that we always strive to provide the best value for our services. Our prices reflect the high-quality products and skilled professionals that we have at our salon. However, we appreciate your feedback and are constantly reviewing our prices to ensure that they are fair and competitive.

We hope to see you back at our salon in the future and we'd love the opportunity to find a service that fits your budget. Thank you again for sharing your experience and we wish you all the best.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Cut and scrunch dry

Bernadette Prescot
13th Apr 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark listened and was easy to chat to. His suggestions were spot on for my long wavy silver hair. What a sweetheart. Thankyou to lovely Rachel too!

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Response from Serenity Hair & Beauty Rooms

Dear Bernadette,

Thank you so much for leaving such a lovely review about your recent visit to our salon. We are over the moon to hear that Mark was attentive and provided great suggestions for your long wavy silver hair. We pride ourselves on creating a comfortable and welcoming atmosphere, and we are thrilled that you felt at ease chatting with Mark.

We will be sure to pass on your kind words to Mark and Rachel. They will be so happy to know that their hard work and dedication made your experience a memorable one.

We look forward to seeing you again soon at Serenity Hair & Beauty Rooms.

Warmly,
The team at Serenity Hair & Beauty Rooms

Always excellent

Louise Robbins
13th Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Able always takes time to discus and give her expert opinion on what is best for the cut and future growth.
Always a pleasant time out, head massage is always fab - thanks Gracie!

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Response from Serenity Hair & Beauty Rooms

Hi Louise,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a pleasant time and enjoyed your head massage with Gracie. Our team always aims to provide expert opinions and discuss the best options for your cut and future growth. We hope to see you again soon for another enjoyable experience. Take care!

Sincerely, the team at Serenity Hair & Beauty Rooms.

Full body massage

Bianca Bueno
13th Apr 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

"Wow! I recently indulged in a full-body massage, and I have to say, it was absolutely amazing from start to finish. From the moment I walked in, the atmosphere was serene and inviting. The massage therapist was incredibly skilled. The pressure was perfect, and I felt all my stress melting away with each soothing stroke. By the end of the session, I felt like a new person - rejuvenated, relaxed, and ready to take on the world. I highly recommend this experience to anyone in need of some serious self-care. It was truly a five-star experience.

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Response from Serenity Hair & Beauty Rooms

Hi Bianca,

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that your full-body massage was amazing from start to finish! Our team at Serenity Hair & Beauty Rooms strives to create a serene and inviting atmosphere for our clients, and we are happy to hear that you felt relaxed and rejuvenated after your session.

Our skilled massage therapist takes great pride in her work and we are glad that you found the pressure to be perfect. We believe in the power of self-care and we are glad that you were able to experience that during your visit.

Thank you again for your kind words and recommendation. We hope to see you again soon for another rejuvenating experience.

Best,
The team at Serenity Hair & Beauty Rooms

Highlights

Kim
13th Apr 2024
Team Member: Beth
5.0
Appointment verified by SaloniQ Software

Beth did a wonderful job of highlighting my very grown out old highlights.

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Response from Serenity Hair & Beauty Rooms

Hi Kim,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you had a wonderful experience with Beth and we will definitely pass on your kind words to her.

We are always striving to provide the best services for our clients, and it's great to know that Beth was able to work her magic and give you beautiful highlights. Your satisfaction is our top priority and we are glad to have met your expectations.

Thank you again for choosing our salon and we hope to see you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Cut and restyle

Tina
12th Apr 2024
Team Member: Michael
5.0

Brilliant cut - absolutely love it! As always!!

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Response from Serenity Hair & Beauty Rooms

Hi Tina,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you absolutely love your cut - we always strive to give our clients the best possible results.

We appreciate your continued support and are grateful to have you as a loyal customer. We look forward to seeing you again soon and providing you with another fantastic experience at our salon.

Warmly,
The Serenity Hair & Beauty Rooms team.

Great haircut

Lin George
12th Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great service as usual. Always a pleasure abd Abbie as usual very friendly

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Response from Serenity Hair & Beauty Rooms

Hi Lin,

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us and that Abbie's friendly nature was a highlight for you. We pride ourselves on providing excellent service and it's always a pleasure to have you as our client.

We truly appreciate your support and we look forward to seeing you again soon!

Best,
The Team at Serenity Hair & Beauty Rooms

Haircut today

Liz Hands
5th Apr 2024
Team Member: Rachel
4.5
Appointment verified by SaloniQ Software

Lovely haircut with Rachel today who took lots of time to make sure I was happy . Lovely to see the salon supporting new stylists - will be back to see her again

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Response from Serenity Hair & Beauty Rooms

Hi Liz,

We're ecstatic to hear that you had a fantastic experience with Rachel during your recent visit to our salon. We're proud to have her as part of our team and we're delighted that you appreciated her dedication to ensuring your satisfaction.

Thank you for your support in our mission to nurture and develop new stylists. It means a lot to us to know that our efforts are noticed and valued by our clients. We can't wait to welcome you back to the salon for another wonderful session with Rachel.

Wishing you all the best, hope to see you soon!

Team at Serenity Hair & Beauty Rooms

Pleasant visit to Serenity today

Jo Pavitt
4th Apr 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely relaxing blowdry today by Lia.

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Response from Serenity Hair & Beauty Rooms

Hi Jo Pavitt,

Thank you for your glowing review! We are so happy to hear that you had a lovely and relaxing experience with Lia at our salon. We pride ourselves on providing top-quality services with a touch of Serenity. We appreciate your feedback and will make sure to pass along your kind words to Lia.

We hope to see you again soon for another rejuvenating treatment!

Sincerely,

The team at Serenity Hair & Beauty Rooms

Brilliant

Tim Devlin
2nd Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant

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Response from Serenity Hair & Beauty Rooms

Hi Tim,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a brilliant experience at our salon. Our team at Serenity Hair & Beauty Rooms strives to provide excellent service and we are thrilled that we met your expectations.

We truly appreciate your kind words and we look forward to welcoming you back in the future. Feel free to reach out to us anytime to schedule your next appointment. Thank you again for choosing our salon for your hair and beauty needs.

Best,
The team at Serenity Hair & Beauty Rooms

Great hair do

Annette Francis
2nd Apr 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great friendly professional service as always

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Response from Serenity Hair & Beauty Rooms

Hi Annette,

Thank you so much for your kind words! We are glad to hear that you had a great experience at our salon. Our team at Serenity Hair & Beauty Rooms always strives to provide a friendly and professional service to our customers.

We appreciate you taking the time to leave us a review. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.

Thank you again for choosing our salon and for your continued support. See you soon!

Warm regards,
The team at Serenity Hair & Beauty Rooms

Fabulous Pedicure

Sandra Beal
28th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

The pedicure was to die for, very relaxing my feet felt wonderful afterwards. As an added bonus the chair that I was sitting in gave me a head, neck and back massage.

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Response from Serenity Hair & Beauty Rooms

Dear Sandra,

Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed your pedicure at our salon. Our team strives to provide a relaxing and rejuvenating experience for all our clients.

It is wonderful to know that you felt your feet were pampered and that you also received an unexpected bonus of a head, neck, and back massage with our massage chairs. We are always looking for ways to make our clients feel even more comfortable during their visit.

We appreciate your kind words and we hope to see you again soon at Serenity Hair & Beauty Rooms.

Best regards,
The team at Serenity Hair & Beauty Rooms

Ugly hooves to beautiful feet

Alison Purves
26th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’d neglected my feet all winter and when I trotted into Serenity, that showed. In an hour, Ellinor transformed ugly hooves to beautiful feet. I felt lighter and graceful as I floated out of the salon. Thank you Ellinor (and thank you OPI for the twinkling orange polish)

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Response from Serenity Hair & Beauty Rooms

Hi Alison,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you enjoyed your experience at our salon and that Ellinor was able to transform your feet into beautiful ones. We are so lucky to have such a talented team member like Ellinor.

We understand the importance of self-care and taking care of neglected areas, especially after a long winter. We are so glad that we were able to make you feel lighter and graceful as you left our salon. Thank you for mentioning our use of OPI products, we are happy to have contributed to your twinkling orange polish.

We truly appreciate your support and we hope to see you again in the future. Take care!

Warmly,
The team at Serenity Hair & Beauty Rooms

Smooth swinging hair cut

Dee Harvey
25th Mar 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abby always does an excellent cut and blow dry

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Response from Serenity Hair & Beauty Rooms

Hi Dee,

Thank you so much for your kind review! We are thrilled to hear that Abby always exceeds your expectations with her cut and blow dry services. We will definitely pass along your kind words to her.

We are glad that we have been able to provide you with a consistently excellent experience at our salon. Thank you for choosing to trust us with your hair and beauty needs.

We look forward to seeing you again soon.

Best wishes,
The Serenity Hair & Beauty Rooms team

Restyle

Anonymous
23rd Mar 2024
Team Member: Lia
5.0

I came in for a complete restyle. Really happy with the cut. Lia was lovely and listened to what I wanted.

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

Thank you for leaving a positive review about your recent visit to our salon. We are delighted to hear that you are happy with your restyle and that Lia provided a great service by listening to your preferences.

We strive to provide exceptional hair and beauty services to all our clients, and we are thrilled that we were able to deliver that to you. Your feedback means a lot to our team and we appreciate the time you have taken to share it.

We look forward to welcoming you back in the future and providing you with another wonderful experience at Serenity Hair & Beauty Rooms.

Best regards,

The team at Serenity Hair & Beauty Rooms

Amazing service

Francesca Coleman
22nd Mar 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark and Rachel did an amazing job of taking my black box dyed hair to a gorgeous natural brown. Mark explained the process the whole way through and made me feel more comfortable with such a big change. Thank you so much - can’t wait for the next step!

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Response from Serenity Hair & Beauty Rooms

Hi Francesca,

Thank you so much for taking the time to leave us a review. We truly appreciate it!

We're thrilled to hear that Mark and Rachel were able to give you a stunning, natural brown hair color. It's always our goal to make our clients feel comfortable throughout the entire process, so we're glad Mark was able to do that for you.

We can't wait to see you again for the next step in your hair journey! If there's anything else we can do for you, please don't hesitate to let us know.

Best,
The team at Serenity Hair & Beauty Rooms

Need a feel-good boost?

Dawn Matthews
20th Mar 2024
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

One month post surgery I saw Lia who advised and provided a much needed feel-good boost. A tint made a big difference, and my hair felt amazing after my appointment.
Thanks as always to the brilliant Serenity team x

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Response from Serenity Hair & Beauty Rooms

Hi Dawn,

Thank you so much for your kind words and for taking the time to leave us a review. We are so happy to hear that you had a positive experience at our salon and that Lia was able to provide you with a feel-good boost after your surgery.

We take great pride in our team here at Serenity and we are delighted to hear that you enjoyed your tint and that your hair felt amazing after your appointment. Our goal is to help our clients feel their best, and we are thrilled that we could do that for you.

Thank you for choosing our salon and for being a part of our Serenity community. We appreciate your support and look forward to seeing you again soon.

Best,
The Serenity Hair & Beauty Rooms Team

Not sure what this means

Mrs M Wengraf-Hewitt
18th Mar 2024
Team Member: Abbie
4.5

A very good stylist, charming and efficient.

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Response from Serenity Hair & Beauty Rooms

Dear Mrs M Wengraf-Hewitt,

Thank you so much for your kind words and for taking the time to share your experience at our salon. We are thrilled to hear that you were pleased with your styling and that our stylist was both charming and efficient. Our team takes great pride in providing top-notch service to all of our clients.

We truly appreciate your feedback and we hope to welcome you back to our salon in the future. Thank you for choosing us for your beauty needs.

Best Regards,
The Team at Serenity Hair & Beauty Rooms

Elemis Biotec

Hyacynth Peddar
16th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Awww what can I say!!
Always a wonderful session.
To appreciate, it has to be an hour,
Ellinor is the perfect therapist she takes time to ask how your health has been and what your requirements are.
I’m so happy to know Ellinor is still there yeah!!

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Response from Serenity Hair & Beauty Rooms

Dear Hyacynth,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful session with our therapist, Ellinor. She truly cares about her clients and always goes above and beyond to ensure that they feel comfortable and heard.

We're glad to know that you appreciate the time she takes to ask about your health and requirements. It is important to us that our clients feel taken care of and receive the best possible service.

We're happy to inform you that Ellinor is still a part of our team and will continue to provide exceptional treatments for our clients. We hope to see you again soon at Serenity.

Best Regards,
The Team at Serenity Hair & Beauty Rooms

Cut blow dry

Pat Williams
14th Mar 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant cut as usual

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Response from Serenity Hair & Beauty Rooms

Hi Pat,

Thank you for taking the time to leave us such a lovely review! We're glad to hear that you had another brilliant cut with us. We always strive to provide our clients with the best hair and beauty services.

We hope to see you again soon at Serenity for your next appointment. Until then, have a great day!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Highly recommended!

Lucy Carter
14th Mar 2024
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was so friendly, calm and professional, totally put me at ease throughout my wax (especially with it being a Brazilian so quite intimate!), I would 100% recommend her and will be returning! Great therapist, thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience at our salon and that Ellinor made you feel comfortable during your Brazilian wax. We pride ourselves on providing a professional and calming environment for all our clients, so it's great to know that we were able to put you at ease. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Best regards,

The team at Serenity Hair & Beauty Rooms

Beautiful work

Sharon demmon
12th Mar 2024
Team Member: Michael
5.0

Perfect result as always! Michael is wonderful.! 😊

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Response from Serenity Hair & Beauty Rooms

Dear Sharon,

Thank you for your lovely review and compliments about our team member, Michael! We are thrilled to hear that he provided you with a perfect result once again. 😊

Here at Serenity Hair & Beauty Rooms, our top priority is ensuring our clients leave feeling happy and satisfied with their experience. We are lucky to have talented and dedicated members like Michael on our team who go above and beyond for our customers.

We appreciate you taking the time to share your positive experience with us and we hope to see you again soon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
11th Mar 2024
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As my usual stylist was Ill, Michael did my hair. He listened to what I wanted and I was pleased with the outcome. Beth washed my hair and gave me an excellent head massage.

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Response from Serenity Hair & Beauty Rooms

Hi Nora, thank you so much for your lovely review! It was a pleasure having you at our salon and we're glad to hear that Michael and Beth gave you a positive experience. Our team always strives to provide excellent service and we're happy to hear that you were pleased with the outcome of your hair. We hope you will consider coming back in the future, and don't hesitate to let us know if there's anything else we can do for you. All the best from the team at Serenity Hair & Beauty Rooms.

A+

Sylvia Baker
9th Mar 2024
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I had been on a hair journey that had left me unhappy. Today Abbie has helped me like my hair again. She knew exactly what I needed and I am so grateful for todays 1st of many appointments and feel Abbie has all the technical skills to get me to my vision 🤩 Thank you Abbie A+

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Response from Serenity Hair & Beauty Rooms

Hi Sylvia,

Thank you so much for taking the time to share your positive experience with us at Serenity Hair & Beauty Rooms. We are thrilled to hear that Abbie was able to help you on your hair journey and bring back your confidence. We pride ourselves on providing top-notch service and we are happy that Abbie was able to showcase her technical skills and exceed your expectations.

We look forward to seeing you again for your future appointments and helping you achieve your hair goals. Thank you for choosing us and for trusting Abbie with your hair. We appreciate your support and we will make sure to pass your kind words along to her.

All the best,
The Serenity Hair & Beauty Rooms team.