Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,428 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Great as ever

Lucy Johnson
13th Jul 2019
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I really like this salon and Claire was great.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Lucy, we look forward to seeing you again.

Cut and blow-dry

Tasha Doncaster
11th Jul 2019
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

A lovely, friendly and professional stylist (think Lia was my stylist). Was very happy with my tidy up bob and fringe cut and blow dry. Thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Tasha, we are really pleased you're happy with your hair cut. We look forward to seeing you next time.

Miss

Carol Scragg
10th Jul 2019
Team Member: Michael
5.0

Always happy with my visit. Always friendly.

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Carol, we are really pleased you enjoy your experiences here with us at Serenity.

Always a nice experience!

Susanne Freytag
9th Jul 2019
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Very pleased!

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Susanne!

Amazing service

Chloe
7th Jul 2019
Team Member: Claire
5.0

This was my first time at serenity. The staff were really polite making sure I was comfortable! When getting my hair cut she checked it first and told me what she was going to do before she started!

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Response from Serenity Hair & Beauty Rooms

Thank you Chloe hope you are enjoying your new haircut! See you soon.

Excellent service

Joyce Bloomfeild
6th Jul 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

I had my hair cut by Michael again and it is great. He listens to what you want and always does a great job.
All the staff are really friendly and service is always good.

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Response from Serenity Hair & Beauty Rooms

Thank you for your lovey review Joyce, look forward to seeing you again soon.

Hair by vicky

Nicola Ripley
27th Jun 2019
Team Member: Vicky
5.0

Cant recommend Vicky enough, very friendly , professional and explains why and what she is doing through what she is doing to your hair. Really made up with my hair when I left the salon today, colour is beautiful and soft looking, and the condition is on a hair journey... with visible results already, from 6-8 weeks ago. One happy customer ????

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Response from Serenity Hair & Beauty Rooms

Thank you Nicola, we are really pleased you enjoy your experiences here with us and love your hair! We look forward to seeing you next time.

Amazing haircut

Dawn Poole
24th Jun 2019
Team Member: Vicky
5.0
Appointment verified by iSalon Software

Loving having my hair cut in Serenity. Vicky always cuts and colours it perfectly no matter how vague my ideas are. Everyone is really friendly, would be there every week if I could afford it!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Dawn its always nice to see you.
look forward to seeing you again Thank you x

Colour: Great root touch up and hair colour blending

celia ward
24th Jun 2019
Team Member: Vicky
5.0

Vicky did a wonderful colour match up, after my roots had grown out for 2 months..I was really happy with the exact matching and rich, colour effect!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Celia, we are really happy you enjoyed your experience here with us at Serenity. We look forward to seeing you again soon.

Great treatment

Abbie
22nd Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Great treatment. Elinor was really friendly and very efficient

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Abbie, we look forward to seeing you next time!

Perfect

Anonymous
21st Jun 2019
Team Member: Lia
5.0

Perfect

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the amazing review, we are glad you enjoyed your time with us here at Serenity.

Eyelash & brow tint

Daisy lawrence
21st Jun 2019
Team Member: Ellinor
5.0

Wonderful as always

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Daisy, we look forward to seeing you again soon.

Great facial from Elinor

Val Williams
21st Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Fabulous as ever.

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Response from Serenity Hair & Beauty Rooms

Thank you very much Val, glad you enjoyed your time with us and we look forward to seeing you again soon.

New hair style

Diane Pearce
18th Jun 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Had my hair cut by Michael ( love it ) one of the best cuts I have had , and will keep coming back to this very friendly hair salon x

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Diane. We are really pleased you enjoyed your experience here at Serenity, and we look forward to welcoming you back next time.

Bouncy Straight!

Aida Smith
15th Jun 2019
Team Member: Claire
5.0
Appointment verified by iSalon Software

New colour, new style,.
Fabulous!

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review Aida, the pleasure is ours! We look forward to seeing you again soon.

Perfect

Jade Howe
15th Jun 2019
Team Member: Georgina
5.0
Appointment verified by iSalon Software

All the staff are very welcoming and happy!! Best massage ive had in a while. I will definitely be going back... very relaxing. Highly recommend thanks for having me

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review Jade, we are really pleased you enjoyed your first experience here with us, and we look forward to seeing you again.

Manicure Pedicure and Eyebrows

Sandra Cattle
13th Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Fabulous Ellinor ????

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Sandra. We look forward to seeing you next time.

Hair

Sandra Cattle
13th Jun 2019
Team Member: Vicky
5.0
Appointment verified by iSalon Software

Thanks Vicky fabulous as always ???????????? Sandra

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Sandra, it's our pleasure! We look forward to seeing you for your next appointment.

Nails

Sarah Walsh
13th Jun 2019
Team Member: Georgina
5.0
Appointment verified by iSalon Software

Always a treat to get your nails done
As always very good service and walked out with lovely red nails

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Sarah, we are really pleased you enjoyed your nail experience here with us. We look forward to seeing you again.

Always a lovely time!

Naomi Hackett
13th Jun 2019
Team Member: Vicky
5.0
Appointment verified by iSalon Software

I always used to dread the hairdressers but Vicky always makes me feel welcomed and listened to - she’s always cheery and happy for a chat or to just let me sit in a comfortable silence, just watching. I now always look forward to my next booking! Would 100% recommend :)

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Naomi. We are really pleased to hear you can relax and feel comfortable here at Serenity. We look forward to seeing you next time!

Serenity by name, Serenity by nature!

Jane Watson
13th Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Although I am a relatively new customer, I have always found the staff to be the ultimate in friendliness and professionalism. The whole salon is spotlessly clean and I wouldn't hesitate in recommending it to anyone.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Jane, we look forward to seeing you again soon.

Cheeky fringe tidy-up!

Tasha Doncaster
12th Jun 2019
Team Member: Abbie
5.0
Appointment verified by iSalon Software

I had a resytle a month ago by the lovely Abbie, which meant a new fringe. Abbie mentioned that I could pop in at anytime (I booked in advance) for a fringe tidy, free of charge. Great customer service and great hair cuts. Booked again for a cut in a few weeks.

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review Tasha, it was our pleasure. Look forward to seeing you again very soon.

Cut and dry

Gill Cowlard
11th Jun 2019
Team Member: Vicky
5.0
Appointment verified by iSalon Software

As usual I'm really pleased with my cut. Great salon staffed by lovely people - what more could you ask for!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Gill, it's our pleasure.

Mrs

Monica Bihari
11th Jun 2019
Team Member: Vicky
5.0
Appointment verified by iSalon Software

Amazing, very professional and great service

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Monica.

Today

Penny Hooper
11th Jun 2019
Team Member: Vicky
5.0
Appointment verified by iSalon Software

Brilliant cut.

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Response from Serenity Hair & Beauty Rooms

Thank you for the lovely review Penny.

Another great massage

Rachel Ledwith
9th Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Been having trouble with my shoulder so asked Ellinor to focus on that. Shoulder moving much better and massage great as always.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Rachel. We are so pleased you're feeling much better! We look forward to seeing you again.

Eyelash extension

Donna woodward
7th Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Absolutely fantastic!
Looks so natural

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Donna, we are so pleased you like them and we hope you feel holiday ready! We look forward to seeing you again.

Waxing

Abbie Thomasì
7th Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

5 star experience.
Very professional and friendly.
Made me feel at ease. Will be booking again.

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Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review Abbie, we are really pleased we could make it as easy as possible for you. We look forward to seeing you next time.

Excellent salon

Susannah Farley-green
7th Jun 2019
Team Member: Lia
5.0
Appointment verified by iSalon Software

As always Lia coloured and cut my hair expertly and gave me a very warm welcome.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Susannah! We look forward to seeing you again soon.

Cut and blow visit

Trisha Sharrod
6th Jun 2019
Team Member: Abbie
5.0
Appointment verified by iSalon Software

Always an enjoyable visit, from the wash and head massage to the cut and drying. Abbie has a lovely personality and makes the experience well worth it, she listens to what you want done and follows it perfectly. Wouldn't want to go anywhere else.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Trisha, it's our pleasure. We look forward to seeing you next time!

Facial

Lesley Pierson
5th Jun 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Fantastic facial

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Lesley, we look forward to seeing you again soon.

Gel Manicure

Lee Mayne
4th Jun 2019
5.0
Appointment verified by iSalon Software

Very professional and friendly service by lovely therapist (sorry forgotten her name). Excellent gel file and polish. Will definitely be returning.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Lee. We look forward to seeing you then.

Not the usual high standard, sadly

Susannah
3rd Jun 2019
2.0
Appointment verified by iSalon Software

I had spoken to ***** about not being happy with my previous colour as it had gone quite brassy.. She was booked up before my holiday so recommended ***** to rectify this. She assured me she would consult with her. ***** used smart bond and a toner and didn't tell me how much it would be. I nearly fell over when heard total amount was £180. I have ended up loosing all the other highlights and now have a block sandy blonde. Despite saying I wanted Ash tones and my natural colour brown running through. Very disappointed. I was there for hours and I was surprised the toner didn't lift as ***** assured me they would be no yellow tones. I said I wasn't happy at the end but was just told it would need another go. I preferred it before I spent the whole day there! Disappointing.

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Response from Serenity Hair & Beauty Rooms

Hi Susannah we have tried to call/Email you, we would really like to put this right for you, please call us and ask to speak to Vicky or Abbie. Hope to hear from you soon. Vicky x

I Love This Salon!

Katrina Senn
2nd Jun 2019
Team Member: Michael
5.0
Appointment verified by iSalon Software

Serenity is my favourite hair salon in Hastings.... Thanks Michael for another great cut and colour! Love my new look....

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Katrina. We look forward to seeing you again soon.

Beauty treatments

Loraine Gregory
31st May 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Dry professional and friendly service

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review Loraine!

Eleanor is next level!!

Sian Austin
31st May 2019
5.0
Appointment verified by iSalon Software

Eleanor treated my shoulder not because it’s a relaxing experience but because before I arrived I was nauseous with pain. It was a medical necessity. She is absolutely brilliant! Gorgeous with it!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Sian, we are so pleased you left feeling much better. We look forward to seeing you again next time.

Fantastic service

Claire Tyson
30th May 2019
Team Member: Ellinor
5.0
Appointment verified by iSalon Software

Everyone is so polite, friendly and helpful. Thanks.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Claire!

Facial

Loraine Gregory
30th May 2019
Team Member: Georgina
5.0
Appointment verified by iSalon Software

I thoroughly enjoyed the experience and the friendly professional service .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Lorraine, we are so pleased you enjoyed your experience, we look forward to seeing you soon.

Cut and blow dry

Mary Murphy
30th May 2019
Team Member: Lia
5.0
Appointment verified by iSalon Software

It is always a positive experience. I shall return. ????????

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Mary, we look forward to seeing you on your next visit!

Restyle hair cut

Anonymous
29th May 2019
Team Member: Abbie
5.0

An excellent experience as usual.thanks ladies...xRiki

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review, we are pleased you enjoyed your experience here with us at Serenity.

Brilliant hair salon

Anonymous
29th May 2019
Team Member: Abbie
5.0

Serenity offers a great service in a calm, soothing and friendly environment. Abbie is an outstanding stylist with a flair for producing great results with the minimum of fuss. Highly recommended.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review!

Spray tan

Gillian X
28th May 2019
Team Member: Georgina
5.0
Appointment verified by iSalon Software

Excellent treatment

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Gillian!

Best place in town

Liz
26th May 2019
Team Member: Georgina
5.0

Always go here to get my nails done cant fault it lovely service lovely staff. Always. Make you feel at ease

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Liz, it's our pleasure!

Eyebrow wax

Fiona Eastes
24th May 2019
Team Member: Ellinor
5.0

Great shape and colour and great interaction

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Response from Serenity Hair & Beauty Rooms

Thank you for you great review Fiona, we look forward to seeing you soon!

From frizzy to sleek !

Kathy Winchester
24th May 2019
Team Member: Claire
5.0
Appointment verified by iSalon Software

Relaxing atmosphere and always walk out feeling amazing. Everyone is friendly and professional. Claire listens to you, advises and gets the result you want.

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Response from Serenity Hair & Beauty Rooms

Thank you so much Kathy for the amazing review, we are happy you always enjoy your time with us here at Serenity.

Pedicure

Anonymous
23rd May 2019
5.0

Always excellent

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review

Top service

Sarah
23rd May 2019
5.0

Great salon very friendly & extremely relaxing, the head massage was wonderful.
I booked why I was visiting family in Hastings & left delighted with my new style.
Can’t remember the hairdressers name but she made me feel totally relaxed & I thoroughly enjoyed the experience.
Will be booking soon for treatments with my daughter

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Response from Serenity Hair & Beauty Rooms

Thank you so much Sarah, we are glad you enjoyed your time with us here at Serenity

A good experience.

Maria McErlane
22nd May 2019
5.0

A lovely experience with Abbi and Nadia from start to finish.
Great hair colour, plentiful coffee, water for dog, relaxing music. Couldn’t fault it.
Please allow tips on cards for those of us who forget cash!

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review and feedback Maria! It's always lovely to look after you and dolly???? We look forward to seeing you again.

Great Service

Lucy Hayes
21st May 2019
5.0

I've had a couple of bikini waxes here, and have always been put at ease and talked through the process, making it as pain free and relaxed as possible! Loveky staff and nice atmosphere.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Lucy, we are really pleased that we can make your waxing treatments as relaxing and comfortable as we possibly can for you. We look forward to seeing you very soon.

Always a treat to come here

Lize McCarron
21st May 2019
Team Member: Lia
5.0
Appointment verified by iSalon Software

Really lovely treatment very well looked after thank you

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review Lize, it's our pleasure. We look forward to seeing you again soon.