Saks Hair Chester-Le-Street

Thank you so much for your kind words about the service – we really appreciate it. We’re very sorry to hear about the issue with the complimentary product; that’s certainly not the experience we want for our clients. It does sound like the mechanism may be faulty, and we would be more than happy to replace the product We have tried to call you today so please get in touch or mention it at your next visit and we’ll get this resolved straight away. Thank you for bringing it to our attention.

Hi Elaine,

Thank you so much for your lovely review! We're thrilled to hear that Zoey and our entire team at the salon were able to provide you with excellent service. We always strive to make sure our clients leave feeling happy and confident with their new look.

We're delighted that you love how your hair turned out and we'll be sure to pass along your kind words to Zoey and the rest of the team. They'll be so pleased to hear that their hard work is appreciated.

Thank you for choosing us for your hair needs and we look forward to seeing you again soon!
,

The Team at Saks Hair Chester-Le-Street

Hi Pauline,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are delighted with your restyle and that it is easy to manage. It is always our top priority to listen to our clients and deliver fantastic results.

We understand that our services may not be the cheapest, but we strive to provide high-quality results that are worth the investment. We are glad that you appreciate the value of our services.

Thank you again for choosing our salon and for your kind words. We look forward to seeing you again soon!

Dear Catriona,

Thank you so much for taking the time to leave us a raving review! We are thrilled to hear that your experience at our salon was exceptional. It's always our goal to make sure our clients feel comfortable and satisfied with their hair services.

We're glad to hear that Melissa was able to give you a friendly and professional experience and cater to your hair needs. We truly appreciate your loyalty and thank you for choosing us as your go-to salon.

We value your trust in our team and we can't wait to see you again at Saks Hair Chester-Le-Street.

Hi Jerry,

Thank you so much for leaving us a review! We are thrilled to hear that you had a positive experience at our salon. We truly value your feedback and are happy that you felt comfortable discussing your preferences with Olivia. We are also glad to hear that you are happy with your hair color and cut. Your satisfaction is our top priority and we are grateful for the opportunity to have served you. We look forward to seeing you again soon!
The Saks Hair Chester-Le-Street Team

Hi Kimberly,

We're thrilled to hear that you've had such positive experiences with Melissa at our salon. Thank you for taking the time to share your feedback. We're delighted that you're enjoying your new hairstyle with its weight taken out and easier manageability. It's wonderful to know that Melissa also shared some styling tips to help you maintain your gorgeous style at home.

We can't wait to have you back in our salon to see what Melissa will create for you next time! We truly appreciate your continued support.
,
The team at Saks Hair Chester-Le-Street

Dear Hannah

Thank you so much for taking the time to leave such a lovely review. Melissa and the rest of our team are thrilled to hear that you had such a positive experience with us. Making our clients feel good about themselves is always our top priority, so we're glad to hear that Melissa was able to achieve that for you.

We're so glad to hear that you love your new look and that Melissa took the time to listen to you during your consultation and appointment. We always want our clients to feel heard and understood. We can't wait to see you at your next appointment, and we'll be sure to pass along your kind words to Melissa.

The team at Saks Hair Chester-Le-Street

Dear Teresa,

Thank you for your kind words and for taking the time to leave us a review. We are delighted that you had a lovely experience at our salon.

Megan and Stacey are both wonderful members of our team, and we are glad that their friendliness and skills left a positive impression on you. We will be sure to pass along your compliments to them.

We appreciate your support and look forward to welcoming you back for your next visit.
,
The Team at Saks Hair Chester-Le-Street

Hi Mollie,

Thank you so much for your kind words and for choosing our salon. We are thrilled to hear that you are happy with our services and that you wouldn't go to anyone else. Our team strives to provide exceptional hair styling experiences for all of our clients and we truly appreciate your support.

We look forward to seeing you again soon and helping you achieve your desired look.

The Team at Saks Hair Chester-Le-Street

Hi Gail,
Thank you so much for your lovely review. We are glad to hear that you had a great experience at our salon with Emma. We pride ourselves on providing excellent customer service and making sure our clients are happy with their hair. Emma is a valued member of our team and we will make sure to pass on your kind words to her. We look forward to seeing you again in our salon.
The team at Saks Hair Chester-Le-Street

Hi Donna,

We're thrilled to hear that you were happy with your recent visit to our salon. We're glad that Zoey was able to exceed your expectations and give you the look you were after without any need for explanation.

Our team at Saks Hair Chester-Le-Street always strives to provide top-quality services and we're so glad to hear that we've succeeded once again. Thank you for choosing our salon and we hope to see you again soon for another fantastic experience.
,
The Saks Hair Chester-Le-Street team

Dear Miss Hannah Renshaw,

Thank you so much for taking the time to leave such a lovely review for our salon. We are so happy to hear that you had such a positive experience with Emma and that she was able to give you exactly what you wanted. Our team takes great pride in listening to our clients and ensuring that their needs are met, so we are delighted to hear that Emma did just that for you.

We also appreciate your kind words about Emma's attention to detail and the time she takes for each client. We want everyone to leave our salon feeling happy and satisfied with their visit, so it's wonderful to know that we were able to achieve that for you.

Thank you again for your kind words, and we look forward to seeing you at Saks Hair Chester-Le-Street soon!

Kind Regards,
The Team at Saks Hair Chester-Le-Street

Dear Mrs. Julia Morgan,

Thank you so much for your wonderful review of our salon. We are so happy to hear that Zoey has been able to consistently provide you with excellent haircuts over the past year. It means a lot to us that you trust her with your hair and choose to only use her services.

We pride ourselves on our team of talented stylists and we will be sure to pass along your kind words to Zoey. We are grateful for your loyalty and look forward to continuing to provide you with exceptional service.

Thank you again for choosing our salon and we can't wait to see you at your next appointment.

Warmly,
The team at Saks Hair Chester-Le-Street

Dear Pamela, thank you so much for taking the time to leave us such a lovely review! We're happy to hear that you were pleased with your recent appointment with Stacey. Your satisfaction is our top priority, so it's great to know that she did an excellent job with your hair. We are grateful for your continued support and we can't wait to see you again for your next visit. Wishing you a fantastic day ahead! - The team at Saks Hair Chester-Le-Street

Hi Danny,

Thank you so much for taking the time to leave such a fabulous review for our salon! We are very happy to hear that you had such a positive experience with Nic, aka "The Hair Whisperer."

We understand how hard it is to find a hairdresser who truly understands your hair, so we are overjoyed that Nic was able to work her magic on your long, thick, curly mane. We're even more delighted to hear that you not only left looking great, but feeling amazing as well.

Thank you for your recommendation and we hope to see you again soon for your next hair adventure. Keep rocking those curls, Danny!

Best,
The team at Saks Hair Chester-Le-Street

Hi Susan,

Thank you so much for taking the time to leave us a review! We are happy to hear that you had an excellent experience at our salon. We are glad that Zoey was able to give you the cut and blow dry that you wanted. We love making our clients happy and we are happy to hear that you are always pleased with your results.

We appreciate your support and we can't wait to see you again soon!

Best wishes,
The team at Saks Hair Chester-Le-Street

Dear Mrs. Barbara Ann Lee,

Thank you so much for taking the time to leave us a review. Our team at Saks Hair Chester-Le-Street is delighted to hear that you have had a positive experience with us.
We are also glad to hear that Zoey has returned and that you are pleased with your new hairstyle. It's always our goal to make our clients feel confident and happy with their hair.
We look forward to seeing you again soon and helping you maintain your beautiful style.
Thank you for choosing Saks Hair Chester-Le-Street.

Best wishes,
The team at Saks Hair Chester-Le-Street

Dear Rebecca,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We are pleased to hear that Olivia took great care of you during your colour and stylr appointment. We are also glad that she listened to your preferences and made sure your hair was done exactly how you wanted it.

We truly value your feedback and we will make sure to pass on your compliments to Olivia. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience in the future.

Take care and have a great day!

Warm regards,

The Saks Hair Chester-Le-Street Team

Hi Annette,

We're thrilled to hear that you had a wonderful experience at our salon. we're glad Emma took such great care of you. We love that you appreciated the little touches like the cup of tea and the calming atmosphere.

Thank you for trusting us with your hair and for leaving feeling pampered. We can't wait to welcome you back soon!

Warmly,
The Saks Hair Chester-Le-Street team

Hi Cheryl,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a positive experience at our salon and that Nicola did such an amazing job on your hair. We will definitely pass along your kind words to her.

We appreciate your loyalty even though you are moving out of the area, and we are glad that you plan on keeping Nicola as your hairdresser. We always strive to provide our clients with quick and professional service, and we are happy to hear that Nicola also gave you great advice for future visits.

Thank you for choosing us and we hope to see you again soon!

Best,
The Saks Hair team at Chester-Le-Street

Hi Sheila,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Stacey Lou did a fantastic job on your hair and provided great advice.

We appreciate your continued trust in our salon and we look forward to welcoming you back in the future.

Take care,
The team at Saks Hair Chester-Le-Street

Dear Margaret,

Thank you so much for leaving such a lovely review for our salon! It means a lot to us.

We are delighted to hear that you had an excellent experience with Nicola, and we will make sure to pass on your compliments to her. We pride ourselves on providing friendly and professional service, and we are pleased to know that you felt that way during your visit.

We look forward to welcoming you back to our salon for another great haircut!

Best wishes,
The Team at Saks Hair Chester-Le-Street

Dear Joanne,

Thank you for taking the time to leave us such a kind review! We are pleased to hear that Olivia was able to make you feel comfortable and provide you with great service. It's always our goal to listen to our clients and offer the best advice for their hair. And of course, a cup of tea is always a nice touch!

We appreciate your support and we hope to welcome you back to our salon again soon.

Warmly,
The team at Saks Hair Chester-Le-Street

Hi Yvonne Tweedy,

Thank you for taking the time to leave us a positive review. We are delighted to hear that Stacey has always made you feel relaxed and comfortable during your visits to our salon. We take great pride in providing our clients with exceptional hair services and it's wonderful to hear that we have met your expectations. We look forward to welcoming you back soon and ensuring that you continue to leave happy with your hair.

Warmly,
The team at Saks Hair Chester-Le-Street

Dear Pauline Clark,

We are happy to hear that Stacey Lou was able to give you your desired look and we will make sure to pass along your compliments to her. We truly appreciate your kind words and we look forward to welcoming you back to our salon in the future.

Thank you again for choosing our salon and for your support.

Best regards,
The team at Saks Hair Chester-Le-Street

Dear Marion,

Thank you for taking the time to leave us such a lovely review! We are so happy we were able to accommodate you after Emma's unexpected illness. It was our pleasure to make sure you received the service you deserve.

Thank you for your well wishes, we wish you a Merry Christmas and a Happy New Year as well! We hope to see you again soon at our salon.

Best regards,
The team at Saks Hair Chester-Le-Street

Hi Charlotte,

We are so pleased to hear about your fantastic experience at our salon. Thank you for taking the time to share your feedback with us. It's wonderful to know that you felt welcomed and comfortable from the moment you walked in, and that Melissa and our team took great care of you.

We always strive to make our customers feel at ease and provide top-notch services, so it's fantastic to hear that we exceeded your expectations. We will be sure to pass along your kind words to Melissa and the girl who provided you with a relaxing shampoo and treatment.

Thank you for choosing our salon for your hair makeover. We can't wait to see you again soon!

Best wishes,

The Saks Hair Team at Chester-Le-Street

Hi Denise,

Thank you for leaving such a lovely review! We always strive to provide excellent service and a warm welcome to all of our valued clients. We're glad to hear that we have exceeded your expectations once again.

We truly appreciate your loyalty and for taking the time to leave us a kind review. We can't wait to see you again and continue to provide you with the best hair services possible.

The team at Saks Hair Chester-Le-Street

Hi Joanne, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you were pleased with your hair cut from Stacey and that she is your go-to stylist. We will be sure to pass along your kind words to her. We appreciate your continued support and look forward to seeing you again soon. Take care! Love, the team at Saks Hair Chester-Le-Street.

Thank you for taking the time to leave your feedback, Taylor. We’re genuinely sorry to hear that you felt disappointed following your visit.

During your consultation and test strand, it was explained that while your hair did lift well, achieving your ultimate desired level of lightness would require more than one session in order to maintain the health and integrity of your hair. This was discussed prior to proceeding with the service.

Balayage is a gradual, bespoke technique designed to build lightness over time rather than create an immediate, dramatic change in one sitting. The service provided was carried out with care and skill, and your hair remained in good condition following the appointment.

When your partner raised your concerns and asked for a refund,
we invited you to return to the salon so we could reassess the result in person and add further lightening if appropriate. Although initially he agreed you would attend the salon he later called to say you would not be attending. As the service was delivered as agreed and there was no technical fault, a refund was not applicable.

We always aim for our clients to leave feeling happy and supported, and our offer to review and adjust the colour still stands. I am going to email you a contact name If you have a change of mind and we will assist you.

Chris blades

Dear Jamie,

Thank you for taking the time to leave such a wonderful review for our salon. We are thrilled to hear that your first visit to Saks Hair Chester-Le-Street was such a positive experience! We are glad that Stacey, Stacey Lou, and Olivia provided excellent service for your color, cut, and blow dry. As a team, we pride ourselves on providing exceptional customer service and always aiming to make our clients feel comfortable and well taken care of.

We are glad to hear that you appreciate our attention to detail, even when it comes to offering drinks. Our team loves to go the extra mile for our clients, and we are happy to know that our efforts were noticed. We also strive to create a lovely and festive atmosphere, so we are delighted to hear that you enjoyed the Christmas decorations.

Thank you again for choosing Saks Hair Chester-Le-Street. We look forward to welcoming you back for another fantastic experience!

The Team at Saks Hair Chester-Le-Street

Hi Margaret,
Thank you so much for leaving such a lovely review! We're thrilled to hear that you always leave our salon feeling amazing and we will definitely pass on your kind words to Nicola and the rest of our team. Wishing you a very Merry Christmas and all the best for the holiday season. From the team at Saks Hair Chester-Le-Street.

Dear Yvonne,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you loved your new style that Stacey did for you today! Our team at Saks Hair Chester-Le-Street is dedicated to providing top-notch services and making sure our clients leave feeling happy and satisfied.
Thank you for trusting us with your hair!
We look forward to seeing you again soon and helping you maintain your fantastic new style.

The team at Saks Hair Chester-Le-Street

Dear Helen,

Thank you so much for taking the time to leave such a lovely review about your experience at our salon. We are thrilled to hear that Olivia's relaxing service left you feeling happy and satisfied. Nothing makes us happier than knowing our clients leave feeling amazing!

We are glad to hear that your hair is feeling healthy and rejuvenated after your visit. Providing top-quality services and leaving our clients feeling confident and refreshed is our top priority. We look forward to seeing you again soon for your next hair appointment!

The Saks Hair Chester-Le-Street Team

Dear valued customer,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Stacey Lou at our salon. It means the world to us to know that you love your new hairdo.

We strive to provide top-notch services and it brings us joy to know that we have met your expectations. Your feedback is truly appreciated and we look forward to seeing you again soon.

The Saks Hair Chester-Le-Street team

Dear Mary-Jane,

Thank you so much for your kind words! We are delighted to hear that you had a great experience with us at Saks Hair Chester-Le-Street. We are sorry to hear that our stylist is already booked up, but we are glad to know that she provided such fantastic service.

We truly appreciate your support and hope to have the opportunity to make your hair look fabulous again in the near future! Thank you for choosing our salon and we look forward to seeing you soon.

The team at Saks Hair Chester-Le-Street.

Hi Yin Tse,

Thank you so much for taking the time to write a review of your recent visit to our salon. We are so pleased to hear that Stacey Louise made you feel at ease and provided you with a fabulous haircut and style. We pride ourselves on our attentive and dedicated team, so it's wonderful to know that Stacey exceeded your expectations.

We truly appreciate your support and hope to see you back in our salon soon.

The Team at Saks Hair Chester-Le-Street

Dear Denise,

We are so pleased to hear that you had another fabulous hair appointment with Nicola! Thank you for taking the time to leave such a kind review.

Thank you for choosing us for your hair needs. We truly value your loyalty and support. We can't wait to see you again for your next appointment.

The team at Saks Hair Chester-Le-Street

Hi Yvonne,

We're so glad to hear that you had a lovely cut and blow dry for your special event! It was our pleasure to help you look and feel amazing. Thank you for choosing our salon and for taking the time to leave us a review. It means a lot to us.

We hope to see you again soon for your next special occasion. Take care!

The Saks Hair Chester-Le-Street Team

Hi Katherine,

We are delighted to hear that you had a fantastic experience with us at Saks Hair Chester-Le-Street! Thank you for taking the time to leave such a lovely review, it means a lot to our team.

We can't wait to see you again for your next appointment!

The Team at Saks Hair Chester-Le-Street

Dear Beverley,

Thank you so much for taking the time to leave us a review! We're so pleased to hear that you had a lovely haircut from Nicola and that you feel Christmas ready. It's always a pleasure having you in our salon and we appreciate your kind words.

We'll make sure to pass on your compliments to Nicola. She's a fantastic stylist and we're lucky to have her on our team.

We look forward to seeing you again soon and helping you feel beautiful for any occasion. Thank you for choosing us as your go-to salon!

The team at Saks Hair Chester-Le-Street

Dear Sheila,

Thank you so much for taking the time to leave such a kind review for Stacey Lou. We are so pleased to hear that you had a lovely appointment with her and that she did a great job on your hair. Stacey Lou takes great pride in providing not only exceptional services but also helpful advice to her clients.

We understand that hair can be a tricky thing to navigate sometimes, but we are glad that Stacey Lou was able to guide you in the right direction. We are lucky to have her as a part of our team and will be sure to pass along your kind words to her.

Thank you again for choosing our salon. We always strive to provide a positive and enjoyable experience for our clients. We can't wait to see you again soon.

The Team at Saks Hair Chester-Le-Street

Hi Pam,

Thank you so much for taking the time to leave a review for our salon. We are so happy to hear that Stacey did a brilliant job with your hair and that you had a pleasant experience.

We can't wait to have you back in our salon and provide you with another enjoyable experience. Thank you for choosing our salon!

The team at Saks Hair Chester-Le-Street

Hi Cilla,

Thank you so much for your kind words about Olivia! We are so glad she was able to make you feel at ease during your recent visit to our salon. We pride ourselves on our team's professionalism and we are happy to hear that Olivia met your expectations.

We apologize for the inconvenience of Emma being unwell, but we are grateful that we have such a skilled team member like Olivia who was able to step in and take care of you.

We appreciate you taking the time to leave us a review and we hope to see you again soon.

The team at Saks Hair Chester-Le-Street

Dear Kathleen,

Thank you so much for taking the time to leave us a review! We are so pleased to hear that our staff were friendly and helpful during your visit to our salon. We take pride in providing excellent service to all our clients and it's great to know that we have succeeded in making you feel welcome and taken care of.

We are also delighted to hear that you are pleased with your hair style. Our team works hard to ensure that each and every client leaves our salon feeling confident and satisfied with their look.

We hope to see you again soon and continue to provide you with the best possible salon experience.

The team at Saks Hair Chester-Le-Street.

Dear Ellie,

Thank you for taking the time to leave us such a kind review.
We are over the moon to know that you are always satisfied with your colour, highlights, and haircut. It means a lot to us to have the trust and loyalty of a valued client like yourself for over 21 years.
Thank you for choosing our salon and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Dear Naomi,

Thank you for taking the time to leave us such a kind review. We are so pleased to hear that you had an excellent experience at our salon and that you were happy with the end result. Our team strives to provide friendly and professional service to all our clients, and we are glad we could meet your expectations.

Thank you for mentioning the two Staceys listed - you have chosen the right one I checked your record on the computer.

Thank you once again for your feedback, and we look forward to seeing you again at Saks Hair Chester-Le-Street.

The team at Saks Hair Chester-Le-Street

Hi Diane,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you had a great experience with Stacey Lou during your first visit to our salon. We take pride in providing a welcoming and professional environment for all of our customers.

We're happy to hear that Stacey Lou listened to your preferences and gave you a haircut that you love. Customer satisfaction is our top priority, and we're so glad that we were able to exceed your expectations.

Thank you again for choosing our salon and for your positive feedback. We look forward to seeing you again soon!

The team at Saks Hair Chester-Le-Street

Hi Lisa,

Thank you so much for your kind review! We are thrilled to hear that you love Emma's haircuts and that she knows exactly how you like it. We couldn't agree more, she is truly talented and a pleasure to have on our team.
We understand how important it is to have a stylist you trust and are comfortable with, and we are happy to hear that Emma makes you feel at ease from the start. We will be sure to pass along your kind words to her.

See you soon for your next visit!

The Saks Hair team at Chester-Le-Street.

Dear Margaret,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you always enjoy your visits to our salon and that Nicola consistently delivers an excellent cut. It means a lot to us that you appreciate our clean and welcoming atmosphere as well.

We'll be sure to pass along your kind words to Nicola and the rest of the team. It's our pleasure to provide you with the best service possible and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street