Saks Hair Chester le Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.92
365 verified reviews
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Filter by rating

Hair cut

Christine Crone
6th Jun 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Really nice atmosphere with friendly stylist. Really happy with my new haircut

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Cut and finish

Holly Mountford
29th May 2025
Team Member: Emma
5.0

Lovely service and the result was exactly what I wanted

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Response from Saks Hair Chester le Street

Hi Holly, thank you so much for your lovely review! We are pleased to hear that you were pleased with our service and that we were able to deliver the exact result you were hoping for. It means a lot to us to know that our clients are happy with their experience at our salon!

The team at Saks Hair Chester le Street

Best hair dresser ever

Margaret Clarke
29th May 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

A wonderful stylist. Lovely person. Couldn't be happier

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Response from Saks Hair Chester le Street

Hi Margaret,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us to know that we achieved that for you. Thank you for choosing our salon and we hope to see you soon.

team at Saks Hair Chester le Street.

Mrs

Eva LH
28th May 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Excellent service in every detail, a feel good place.

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Response from Saks Hair Chester le Street

Hi Eva,
thank you so much for taking the time to leave us such a fantastic review! At our salon, we strive to create a feel-good atmosphere for all our clients, and we are delighted that you felt it too. We appreciate your support and hope to have the pleasure of welcoming you back soon. Take care and have a lovely day!

The team at Saks Hair Chester le Street

New client

Joanne Regan
28th May 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Had a lovely experience, lovely lady, made my hair look really nice again after another hairdresser had hacked at it !!!

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Response from Saks Hair Chester le Street

Hi Joanne,
Thank you so much for sharing your lovely experience with us! We are thrilled to hear that you had a positive visit to our salon and that our team was able to restore your hair after your previous experience. Our goal is always to make our clients feel amazing and we are so glad we were able to achieve that for you.
Thank you again for your kind words and we look forward to seeing you again soon!

The Team at Saks Hair Chester le Street

Perfect as always

Rachel Dutson
27th May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Back to having a head of beautiful blonde highlights after spending the morning in the salon with Emma. She’s fab at listening to what I want and always delivering perfect hair by the end of my appointment ☺️ thank you again!

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Response from Saks Hair Chester le Street

Hi Rachel,

Thank you so much for your lovely review. We are delighted to hear that you had a great experience with Emma. It is great to know that she was able to give you the beautiful blonde highlights you desired.

We appreciate your kind words and are grateful for your continued support.

We look forward to seeing you again soon.

The team at Saks Hair Chester le Street

Great hair

Teresa Greaces
27th May 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always a great experience. Love the colour and style thank you

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Response from Saks Hair Chester le Street

Hi Teresa!

Thank you so much for your lovely review. We're glad to hear that you had a great experience at our salon and that you love your new hair colour and style! I will pass it on to Nicola.
Thanks again!

The team at Saks Hair Chester le Street

Happy with the progress

Gaynor Ronsdale
21st May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma has done a great job again in lightening my hair. I have trust in her and that she knows what she’s doing and she never disappoints. Thank you

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Response from Saks Hair Chester le Street

Hi Gaynor,

Thank you for taking the time to leave us a review. We're thrilled to hear that Emma did a great job in lightening your hair - she truly has a great eye for what suits her clients. We're glad that you have trust in her expertise, and we appreciate your loyalty to our salon.

We'll be sure to pass along your kind words to Emma. We're proud to have her on our team and it always puts a smile on our faces when we see satisfied clients like you.

Thank you again for choosing our salon and we look forward to your next visit!

The team at Saks Hair Chester le Street

Great styling and atmosphere

Mary Barr
21st May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma styles my hair beautifully - just what I hoped for. Lovely attention from her - My visit feels like a real treat.

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Response from Saks Hair Chester le Street

Dear Mary,

Thank you so much for taking the time to leave such a lovely review about our salon! We're thrilled to hear that you had a wonderful experience with Emma and that she was able to give you the perfect hairstyle.
We appreciate your kind words and look forward to seeing you again soon.

The team at Saks Hair Chester le Street

Hair cut

Cilla Durrant
20th May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I was made to feel at ease offered a drink and welcomed. I have been having Emma to do my hair for nearly two years now and am always happy with the result. .

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Response from Saks Hair Chester le Street

Hi Cilla,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon.
It's wonderful to know that you have been coming to us for almost two years now and that you are always satisfied with the results from your stylist, Emma. We are lucky to have her as part of our team.

We appreciate your support and hope to see you at the salon again soon!

Best,
The Saks Hair team at Chester le Street

Lovely hairdresser

Karen Taylor
15th May 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Listened and advised on highlights colour and very pleased with the cut

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Response from Saks Hair Chester le Street

Hi Karen,

Thank you so much for taking the time to leave us a review! We're happy to hear that you were pleased with your recent highlights and cut at our salon.

We are happy to know that you left feeling satisfied with the end result. It means a lot to us! We hope to see you again soon and continue providing top-notch service for all your hair needs.

Take care!

The team at Saks Hair Chester le Street

Wonderful cut and colour

Margaret Wilkinson
14th May 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Friendly and professional as usual.

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Response from Saks Hair Chester le Street

Hi Margaret, thank you for taking the time to leave us a great review! We are so glad to hear that you found our team to be both friendly and professional. We hope to see you again soon at Saks Hair.

The team at Saks Hair Chester le Street.

Excellent as always

Anonymous
14th May 2025
5.0

Another great haircut from Nicola. I'm never disappointed. Saks is definitely the best hairdressers in Chester-le-Street

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Response from Saks Hair Chester le Street

Thank you for taking the time to leave us a lovely review! We are pleased to hear that you had another great haircut with Nicola. She is definitely one of our top stylists and we are lucky to have her on our team.

It is always our goal to provide our customers with the best hairdressing experience in Chester-le-Street, and we are happy to know that we have done that. We appreciate your loyalty and look forward to welcoming you back for your next visit.

The team at Saks Hair Chester le Street

Fantastic salon and stylists!

Lesley Carlton
13th May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Love coming to Saks for my regular appointment the salon is so lovely, staff are all friendly and Emma is a great stylist and I’m always happy with my hair after my appointment!

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Response from Saks Hair Chester le Street

Hi Lesley, thank you so much for taking the time to leave such a kind review. Our team takes pride in creating a welcoming and friendly atmosphere for all our clients. We are also glad to hear that Emma has been doing a wonderful job as your stylist and that you always leave happy with your hair. We appreciate your continued support and look forward to seeing you at your next appointment.

team Saks !

Excellent service

Denise Hooper
8th May 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

As always a warm welcome and service by the lovely Saks Chester leisure Street team.
As always an excellent service.

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Response from Saks Hair Chester le Street

Hi Denise,

Thanks for taking the time to leave a review! As you know, the team here at Saks Hair always give our best to our clients.

Thanks again!

The team at Saks Hair Chester le Street

Lovely hair

Andrea Dawson
7th May 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Lovely Stacey has done a perfect job with my hair colour and cut, I love it!

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Response from Saks Hair Chester le Street

HI Andrea,

Thank you so much for taking the time to leave us such a positive review! It's good to hear that you had a great experience with Stacey and that you love your new hair colour and cut. It means a lot to us to know that our clients are happy with the results.

We will make sure to pass along your kind words to Stacey. We are lucky to have her on our team and we are glad she was able to provide you with such a perfect job.

The team at Saks Hair Chester le Street

Very pleasant experience

Una Usher
7th May 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

I do trust Becky implicitly in colouring and cutting my hair.

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Response from Saks Hair Chester le Street

Hi Una,

Thank you so much for your review! We are pleased to hear that Becky has provided you with great hair services. We are lucky to have such a talented stylists on our team.

Thank you for choosing our salon for your hair needs.

The Team at Saks Hair Chester le Street

Overall good service

Gemma
2nd May 2025
Team Member: Melissa
4.0

Service was good and products smelt amazing although do feel like they push for extra charges such as hair treatments etc when pricing is already on the more expensive side

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Response from Saks Hair Chester le Street

Hi Gemma,
Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our service and loved the smell of our products. We pride ourselves on delivering the best service and using high-quality products for our clients. As for the additional charges, we always offer our clients the option to enhance their experience with our hair treatments, but it is completely optional and we understand if it may not be suitable for everyone..
Thank you for your feedback, we will definitely take it into consideration. We hope to see you again soon for your next visit. Take care!
The team at Saks Hair Chester le Street.

I now love my hair

Audrey Goundry
1st May 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

This was my second appointment with Melissa and she has taken the condition of my hair from nightmare to fabulous! The first session was a cut and blow with conditioning treatment an the second was a colour and cut with conditioning treatment. A lovely atmosphere in the salon and Melissa is very patient with me and gives me choices and listens to my needs. Can't recommend highly enough because I now love my hair again!

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Response from Saks Hair Chester le Street

Hi Audrey,

Thank you so much for taking the time to write this kind review of your experience at our salon. We are thrilled to hear that Melissa was able to transform your hair from "nightmare" to "fabulous" in just two appointments!

We pride ourselves on creating a welcoming atmosphere and providing the best possible service to our clients. It's wonderful to hear that Melissa's patience, attentiveness, and skillful work made your visits enjoyable and left you feeling satisfied. Your recommendation means a lot to us and we're delighted that you now love your hair again.

We can't wait to see you again at the salon!

Best wishes,
Saks Hair Chester le Street team

Great service and cut

David Jackson
1st May 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Great service and excellent cut as usual

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Response from Saks Hair Chester le Street

Hi David,

Thank you so much for taking the time to leave us a review! We pride ourselves on providing top-notch service and it means a lot to us that you were satisfied. We look forward to seeing you again in the future.

Take care,

The team at Saks Hair Chester le Street

Revitalising maturing hair!

Roma Holland
27th Apr 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa offered an alternative colour approach to the usual roots & foils. She suggested a full tint to help “pop” the highlights and it certainly has worked! Really pleased with the result

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Response from Saks Hair Chester le Street

Hi Roma,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were happy with the colour approach that Melissa suggested for your roots and foils. We always strive to provide our clients with a unique and personalized experience, so it's great to know that you were pleased with the full tint option. We hope the highlights are popping just as you wanted! Thank you for choosing us and we can't wait to see you again soon.

The team at Saks Hair Chester le Street

Great salon

Margaret Dickson
25th Apr 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma always listens and offers good advice.

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Response from Saks Hair Chester le Street

Hi Margaret, thank you for taking the time to leave a review. We're glad to hear that Emma provided you with a great experience and was able to give you some helpful advice. We strive to listen to our clients and ensure they leave feeling satisfied. We appreciate your feedback and hope to see you again soon at our salon. Thank you from the team at Saks Hair Chester le Street.

Cut and colour

Pauline Clark
22nd Apr 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Love the way Stacey cuts my hair and the colour is lovely.Shes a lovely friendly girl and puts you totally at ease. I would definitely recommend her to others

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Response from Saks Hair Chester le Street

Hi Pauline,

Thank you for your kind words about our stylist Stacey Louise! We're thrilled that you love the way she cuts your hair and that you're happy with the color as well. Stacey is indeed a gem and we're so lucky to have her on our team. We'll make sure to pass on your compliments to her.

We're also glad to hear that she made you feel comfortable and at ease during your visit. We strive to create a friendly and welcoming atmosphere for all our clients. Thank you for recommending Stacey, we truly appreciate it!

Take care,
The Saks Hair team at Chester le Street

haircut review

Sue Harrison
18th Apr 2025
Team Member: Becky
4.5
Appointment verified by SaloniQ Software

Becky always makes me feel better, she is always pleasant, listens to what l want, then does it brilliantly. And she gives a gread scalp massage.

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Response from Saks Hair Chester le Street

"Hi Sue! Thank you so much for leaving us a review. We are delighted to hear that Becky always makes you feel better and that she does an amazing job with your hair. We are proud to have her on our team. Her scalp massages are definitely a treat! We appreciate your kind words and look forward to seeing you again soon. Best, The Team at Saks Hair Chester le Street."

Felt like a Million Dollars!

Mrs June Kelly
15th Apr 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Walked out of the salon feeling so good. Was treated really well by everyone and Nicola topped it all off with a great cut and finish. A real treat!

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Response from Saks Hair Chester le Street

Hi June,

Thank you so much for taking the time to leave us a review. We are pleased to hear that you left our salon feeling great! Our team always strives to make our clients feel well-treated and pampered.

We are also happy to hear that Nicola gave you a great cut and finish. She is truly talented and loves making our customers feel their best. Nothing makes us happier than knowing we were able to provide you with a real treat.

Thank you the team at Saks Hair Chester le Street.

Second Visit

Karen Ternent
11th Apr 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Super happy with my hair colour and cut, but it’s also about the extra touches, latte with a biscuit and a cute little chocolate egg. Up to date magazines and a head massage to die for. It’s about the whole experience.

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Response from Saks Hair Chester le Street

Hi Karen,

We're pleased to hear that you loved your hair colour and cut at our salon! Our team strives to provide not only quality hair services but also a relaxing and enjoyable experience for our clients. We're glad you appreciated the little extras like the latte and chocolate egg, as well as our up-to-date magazines and rejuvenating head massage. It's important to us that our clients feel pampered and well taken care of during their visit.

Thank you for choosing us for your hair needs and for taking the time to leave us a 5-star review. We can't wait to see you again in the future!

The Saks Hair Chester le Street team

Cut and colour

Lindsey Armstrong
10th Apr 2025
Team Member: Stacey Louise
5.0

Really pleased with my hair cut and colour with Stacey, it’s perfect, exactly what I wanted….thank you!

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Response from Saks Hair Chester le Street

Hi Lindsey,

We're pleased to hear that you had a positive experience with Stacey at our salon. Our team takes great pride in delivering the perfect cut and color for each of our clients, and we're so happy that Stacey was able to give you exactly what you wanted. We'll be sure to pass on your kind words to her.

Thank you for choosing our salon. We hope to see you again soon for your next hair appointment.

The team at Saks Hair Chester le Street

Regrowth and trim

Mrs Joanne Renshaw
8th Apr 2025
Team Member: Nicola
4.5
Appointment verified by SaloniQ Software

Always very happy with the outcome and the staff are very attentive. Nicola is the best stylist I’ve had. Cuts hair well and always listens and advises.

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Response from Saks Hair Chester le Street

Hi Joanne,

Thank you for taking the time to share your positive experience at our salon. We are thrilled to hear that you are always happy with the service and outcome of your appointments with us. We truly care about our clients and it brings us joy to know that our staff are attentive and provide great service.

We are especially pleased to hear that Nicola has been the best stylist you've had and that she always listens and advises you well. We will be sure to pass on your kind words to her, as we know she will be delighted.

We look forward to seeing you at your next appointment and providing you with the same level of care and expertise. Thank you for choosing our salon, Mrs. Renshaw.

The team at Saks Hair Chester le Street

Excellent Service

Carol Bradshaw
8th Apr 2025
Team Member: Emma
5.0

Emma listens to what you want and delivers on your requests. She provides suggestions to help improve on your ideas and is very informative about hair care and maintenance. Very friendly and welcoming. Would highly recommend.

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Response from Saks Hair Chester le Street

Hi Carol,

Thank you so much for your lovely review. We are delighted to hear that you had such a positive experience with our stylist, Emma. We pride ourselves on listening to our clients and providing top-quality service, so we are thrilled that Emma was able to deliver on your requests and offer helpful suggestions.

At Saks Hair, we are passionate about hair care and maintenance, and we are glad that Emma was able to share her knowledge with you. We always strive to create a friendly and welcoming environment for our clients, and it's wonderful to know that you felt comfortable and at ease during your visit.

Thank you again for recommending us. We look forward to welcoming you back to our salon in the future.

The team at Saks Hair Chester le Street

Great

Mrs Lynn Walls
4th Apr 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma is a wonderful stylist. She does exactly as I wish. Emma always ensure I'm happy with the cut, thinning & length before finishing.

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Response from Saks Hair Chester le Street

Dear Lynn,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with Emma at our salon. It's always our goal to make sure our clients are happy with their haircuts, and we're glad that Emma was able to achieve that for you.

We truly appreciate your kind words about Emma and her skills. We will make sure to pass along your feedback to her. It's always lovely to receive positive feedback from our valued clients. We hope to see you back at our salon soon for your next haircut.

Thank you again for choosing us and for supporting our salon. We look forward to seeing you again soon.

The team at Saks Hair Chester le Street.

Super Saks

Miss Vicky Atkinson
3rd Apr 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

From the minute you walk in the door of the salon you are welcomed and totally looked after and pampered.
Emma listens to what you want and executes everything to perfection.
A total joy to talk to and watch her skills.

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Response from Saks Hair Chester le Street

Dear Vicky,

Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that your experience at our salon was welcoming and pampering. Emma is truly talented and it's great to hear that she listened to your needs and delivered a perfect result.

We always strive to provide enjoyable experience for our clients, and we're happy to know that you felt that during your visit. We look forward to welcoming you back at our salon and providing you with more exceptional services.

The Saks Hair Chester le Street team

Friendly, relaxing salon

Yvonne Williamson
2nd Apr 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

I had an appointment with Stacey Louise for a full head of highlights. I was really pleased with the result .Lovely relaxing salon with very friendly staff.

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Response from Saks Hair Chester le Street

Hi Yvonne,

Thank you so much for leaving this kind review! We're thrilled to hear that you had a great experience with Stacey Louise and that you were pleased with your full head of highlights. We take pride in creating a relaxing atmosphere for our clients, and we're glad that you felt comfortable and welcomed by our friendly staff.

Thank you again for choosing our salon and we hope to see you again soon!

Best,
The team at Saks Hair Chester le Street

Lovely

Eleanor Curry
1st Apr 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Love Stacey's cuts. Always a warm welcome and leaves me feeling refreshed with great face framing layers. Thanks!

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Response from Saks Hair Chester le Street

Hi Eleanor!

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you love Stacey's cuts and that you always feel refreshed after your visits.

We'll be sure to pass along your compliments to Stacey and our team. We can't wait to welcome you back for your next visit!

Take care,

The team at Saks Hair Chester le Street

A lovely experience

Laura Jobson
23rd Mar 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I absolutely love my new hair cut. Emma was so kind and gave a brilliant service. I will definitely be back!

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Response from Saks Hair Chester le Street

Hi Laura,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you love your new haircut! Emma is one of our amazing stylists and we are so glad that she provided you with excellent service. We can't wait to have you back at the salon!

The Saks Hair Chester le Street team

Excellent service

Mrs Nicola Peverley
22nd Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Nicola was friendly and professional and took time to ask how I liked my hair colouring and styling. A visit to Saks Chester le street is always a pleasure, everyone chats, smiles and laughs. A thoroughly enjoyable experience - and I love my hair!

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Response from Saks Hair Chester le Street

Dear Nicola,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that your recent visit to our salon was a pleasurable experience. It's always our top priority to ensure that our clients feel comfortable and enjoy their time with us.

We are happy to hear that you loved your hair color and styling. We pride ourselves in providing quality services and creating a friendly and professional atmosphere for our clients to relax in.

We appreciate your kind words and look forward to welcoming you back soon.

The team at Saks Hair Chester le Street

Tone down

Ms Helen Birchall
21st Mar 2025
Team Member: Becky
5.0
Appointment verified by SaloniQ Software

Great advice and loved the new colour
Thanks Becky

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Response from Saks Hair Chester le Street

Hi Helen,

Thank you for taking the time to leave us a review. We are thrilled to hear that you received great advice and loved your new hair colour from Becky. We strive to provide top-notch services and it's always a pleasure to receive positive feedback from our clients.

We look forward to seeing you again soon at our salon. Have a lovely day!

The Team at Saks Hair Chester le Street

The best

Mary-Jane Cartwright
20th Mar 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As ever, an amazing experience. Love Stacey-Lou. She is caring and considerate and my hair is safe in her hands. Don't know what I would do without her ❤️

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Response from Saks Hair Chester le Street

Hi Mary-Jane,

Thank you so much for taking the time to leave this kind review! We are delighted to hear that you had an amazing experience at our salon, and that Stacey-Lou took such good care of your hair. We couldn't agree more - she truly is a fantastic stylist and we are lucky to have her on our team.

We appreciate your loyalty and support and we look forward to seeing you again soon!

The team at Saks Hair Chester le Street

Routine haircut

Susan Kirkpatrick
20th Mar 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Friendly staff ,Stacey Louise fully discussed what I wanted and gave me an excellent haircut and blow dry.

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Response from Saks Hair Chester le Street

Hi Susan,

Thank you so much for the lovely review! We are glad to hear that you had a great experience with our stylist Stacey Louise. Our team always strives to provide excellent customer service and make sure that our clients leave feeling happy with their new haircuts.

We appreciate you taking the time to share your positive feedback and we hope to see you again at our salon in the future. Thanks again!

The Saks Hair Chester le Street team.

Hilights

Sandra Fleming
19th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Fantastic service from Stacey today.
She talked about the different products available for strengthening my hair and the benefits of using them. We looked at the colour chart and she helped me in deciding which to use.
Each step of the process was explained in full. I love the cut and resulting colour … top class service from an extremely knowledgeable and professional stylist.

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Response from Saks Hair Chester le Street

Hi Sandra,

Thank you for leaving such a lovely review about your recent visit to our salon. We are delighted to hear that you had a fantastic experience with Stacey.

Our team takes great pride in providing top-class service and ensuring our clients feel informed and comfortable throughout their visit. We are glad that Stacey's expertise and guidance in choosing the perfect products and color for you resulted in a cut and color you love.

We truly appreciate your kind words and look forward to welcoming you back to our salon again soon.

Best wishes,

The team at Saks Hair Chester le Street

First Class

Mrs Christine Hendry
18th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual, Nicola worked her magic and styled my hair exactly as I described to her. Nicola explained my options around colour and cut , first class service.

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Response from Saks Hair Chester le Street

Hi Christine, thank you so much for taking the time to leave us a review! We are delighted to hear that Nicola was able to work her magic and style your hair to perfection. It's wonderful to know that she listened to your requests and provided you with first class service. Our team at Saks Hair Chester le Street always strives to make sure our clients leave feeling happy and satisfied. We truly appreciate your kind words and we can't wait to see you again! Take care, The team at Saks Hair Chester le Street.

Brilliant salon

Sarah Hall
18th Mar 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As always, Emma listens to what I want and what will work for me and she offers suggestions to make it work. I feel so comfortable dealing with Emma and coming to the salon.

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Response from Saks Hair Chester le Street

Hi Sarah,

Thank you so much for your kind words! Emma is such a talented stylist and we're so glad to hear that she consistently listens to your wants and needs. We're always here to help you achieve your desired look and make you feel comfortable and confident. We appreciate your continued support and look forward to seeing you at the salon again soon!

Best,
The team at Saks Hair Chester le Street

Girls

Janet Humble
15th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Once again Stacey did my hair, giving me a good hair cut. But also today the three juniors are getting ready for their sky jump for charity.
Wishing the girls the best of luck for tomorrow.

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Response from Saks Hair Chester le Street

Hi Janet,

Thank you so much for taking the time to leave us a review! We're glad to hear that Stacey gave you a great hair cut. We always strive to provide the best services to our clients.

We are also thrilled to hear that you got to meet our three juniors who are preparing for their sky jump for charity. We are incredibly proud of them and we wish them the best of luck for tomorrow. They are passionate about giving back to the community and we are grateful to have them represent our salon.

Thank you for your continued support and we can't wait to see you again at Saks Hair Chester le Street.

Best regards,
The Team at Saks Hair Chester le Street

Fab Hair

Teresa Greaces
13th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As always love my hair. Really good colour and cut.

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Response from Saks Hair Chester le Street

Hi Teresa , thank you for your positive review! We are thrilled to hear that you love your hair and are happy with the color and cut. It means a lot to us that you trust us with your hair and we are glad to have met your expectations. We hope to see you again soon at our salon. Have a great day!
- The team at Saks Hair Chester le Street

Cut and colour

Mrs Gillian Barnes
13th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Always lovely and friendly but professional

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Response from Saks Hair Chester le Street

Hi Gillian,

Thank you so much for taking the time to leave us such a kind review! It means a lot from a very long standing customer.
We truly appreciate your support and hope it continues for years to come. Look forward to seeing you soon.

The team at Saks Hair Chester le Street

Wonderful

Mrs Barbara Ann Lee
12th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

First time with stacey d she asked all questions. Very happy with her. X

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Response from Saks Hair Chester le Street

Hi Barbara,

Thank you for taking the time to leave us a review! We're so glad to hear that you had a great experience with Stacey. We pride ourselves on our attentive staff and we're thrilled that she asked all the right questions to ensure you were happy with your service.

We hope to have the pleasure of seeing you again in the future!

The Team at Saks Hair Chester le Street

Hair appointment

Mrs Kathrine Murray
11th Mar 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Extremely welcoming and friendly. Very pleased and delighted with my hairstyle and colour, as always.

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Response from Saks Hair Chester le Street

Dear Kathrine,

Thank you so much for taking the time to leave such a lovely review for our salon. We are pleased to hear that you found our team to be extremely welcoming and friendly during your visit.

We are even happier to know that you are delighted with your hairstyle and colour. Our goal is to always provide our clients with the best results possible, and it means a lot to us that you are consistently pleased with our services.

Thank you again for sharing your experience. We look forward to seeing you again soon at Saks Hair Chester le Street.

Best regards,
The team at Saks Hair Chester le Street

A perfect cut

Mrs Margaret Kalaria
7th Mar 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As usual received vip treatment and got positive compliments from two of my friends today.

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Response from Saks Hair Chester le Street

Hi Margaret, thank you so much for taking the time to leave such a lovely review for Nicola.. We are so pleased to hear that you received VIP treatment and received compliments from your friends. We appreciate your support and look forward to seeing you again soon.

The team at Saks Hair Chester le Street.

Thank you

Mrs Ellie Thompson
6th Mar 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Unfortunately my usual stylist is on Holiday so I had Emma today. Emma did a colour cut and finish was really lovely, very pleased with it. Lovely pleasant girl.
Thank you x

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Response from Saks Hair Chester le Street

HI Ellie,

Thank you so much for taking the time to leave us a review! We are glad that you enjoyed your recent visit to our salon with Emma. It means a lot to us that you were pleased with your new hair color, cut and finish.

We are lucky to have Emma on our team and we are thrilled that she was able to make your experience a pleasant one. We will definitely pass along your kind words to her.

It is great to know you are pleased to use another stylist when your regular stylist is on holiday!
Thank you!

team Saks Hair Chester le Street

Love Saks

Mrs Carmen Prescott
28th Feb 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I have been a costumer for around 7 years now and it’s by far the best salon I have ever visited in the UK. Stacey has always been my stylist but I have been served sometimes by other members of the staff and they are all very good , professional and friendly. Stacey styles my hair exactly how I like it.
I recommend all the ladies 100%.

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Response from Saks Hair Chester le Street

Hi Carmen,

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you have been a loyal customer for 7 years and that we have been your favorite salon in the UK. Our team strives to provide the best services and it's amazing to know that we have met your expectations.

We will make sure to pass on your kind words to Stacey and the rest of our staff. We are glad that they have been able to provide you with the same level of professionalism and friendliness as Stacey does. Your recommendation to all the ladies means a lot to us and we are grateful for your support.

We look forward to seeing you at the salon again soon. Thank you again for choosing us as your go-to salon!

Team at Saks Hair Chester le Street

Love Saks

Mrs Carmen Prescott
28th Feb 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I have been a costumer for around 7 years now and it’s by far the best salon I have ever visited in the UK. Stacey has always been my stylist but I have been served sometimes by other members of the staff and they are all very good , professional and friendly. Stacey styles my hair exactly how I like it.
I recommend all the ladies 100%.

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Response from Saks Hair Chester le Street

Hi Carmen,

Thank you so much for your lovely review! We are thrilled to hear that you have been a satisfied customer at our salon for 7 years now. We are so glad that Stacey has been your stylist of choice and that she always delivers your desired look with precision. Our team is dedicated to providing professional and friendly services to all our clients, and we are delighted to know that we have met your expectations. We truly appreciate your recommendation and we look forward to continuing to serve you in the future.

The team at Saks Hair Chester le Street