Saks Hair Chester-Le-Street

Hi Lesley, thank you so much for taking the time to leave us a review! We're thrilled to hear that you love your new hairstyle and that our team was able to put together a plan to achieve your desired look. Emma is a great stylist and we're glad she suggested the curl style with straighteners - it definitely suits you! We hope to see you again soon for your next hair adventure. Take care! - The Team at Saks Hair Chester-Le-Street

Dear Mrs Denise,

Thank you so much for leaving such a lovely review! We are so happy that you had another perfect cut and finish with Nicola. Our team takes pride in providing professional and friendly service, and we're glad that was reflected in your experience.

We appreciate your kind words about Nicola's expertise and her ability to listen and provide advice. At Saks Hair Chester-Le-Street, we aim to make every visit a memorable one, and we're thrilled that we could achieve that for you.

Thank you for choosing our salon and we look forward to seeing you again soon!

The team at Saks Hair Chester-Le-Street

Hello Cilla, thank you for taking the time to leave us a review. We are glad to hear that you felt comfortable at our salon and that you are pleased with your final result.
Our team at Saks Hair Chester-Le-Street always strives to make our clients feel at ease and satisfied with their services.
We are grateful for your kind words and hope to see you again soon.

The Saks Hair Chester-Le-Street team

Hi Faye,

Thank you for your lovely review! We're so happy to hear that you've been coming to our salon for 20 years and continue to receive fantastic service. Our team works hard to provide top-notch experiences to our valued clients like yourself.

We truly appreciate your loyalty and look forward to seeing you again soon at Saks Hair Chester-Le-Street.

The team at Saks Hair Chester-Le-Street

Dear Julie,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you have been a loyal customer of ours for over 10 years and that you trust Stacey with your hair. It means a lot to us that you wouldn't go to anyone else and that she is excellent at her job. We strive to provide personalized and attentive service to all of our clients, and we are happy to know that Stacey has delivered that to you.

We appreciate your kind words about Stacey's skills and her genuine personality. We are glad that you are always pleased with your hair and that she knows exactly what will suit you. It is a pleasure to have you as a valued customer, and we look forward to continuing to provide you with exceptional service.

Thank you again for your wonderful review, Julie.

The team at Saks Hair Chester-Le-Street

Dear reviewer,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you found our team welcoming and that you had a great experience with us. Our goal is to make every visit a treat for our clients, and we are glad that we were able to achieve that for you.

We take pride in our team's ability to listen and offer advice, so it's wonderful to know that you felt taken care of during your time with us. We look forward to welcoming you back in a few weeks and providing you with another amazing experience.

The team at Saks Hair Chester-Le-Street

Dear Marion,

Thank you so much for taking the time to leave us a review regarding your recent hair appointment with Emma. We are thrilled to hear that she once again exceeded your expectations and gave you fabulous hair. It means a lot to us that you always enjoy your appointments with us.

Our team at Saks Hair Chester-Le-Street takes great pride in providing top-notch services to our amazing clients like yourself. We truly appreciate your kind words and will make sure to pass them along to Emma.

Thank you for choosing us to take care of your hair needs and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Hi Linda,

Thank you for your lovely review! It's great to hear that you found our team to be efficient, pleasant, and professional. We always strive to provide our clients with the best experience possible, and your feedback is greatly appreciated.

We hope to see you again soon!

The team at Saks Hair Chester-Le-Street

Dear Judith,

Thank you so much for your kind review! We are thrilled to hear that you had another excellent experience with us. It's always a pleasure to have you in our salon.

We are grateful for your continued support and we hope to see you again soon for your next hair appointment. Thank you for choosing us as your go-to salon.

The Team at Saks Hair Chester-Le-Street

HI Carole,

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that your visit was pleasant and that you were satisfied with the result.

As a team, it is our top priority to ensure that our clients feel comfortable and well taken care of during their time with us. We are so glad that we were able to achieve that for you.

We appreciate your support and hope to see you again soon.

The team at Saks Hair Chester-Le-Street

Hi Becca,

We are so glad to hear that you have been having a positive experience at our salon! It means a lot to us that you have been coming back to us for the past three years. We are truly grateful for your loyalty and trust in Emma and our team.

It's fantastic to know that Emma takes the time to understand your hair type and style, and always ensures that you are happy with the outcome. We pride ourselves on providing personalized services to our clients, and we are happy to hear that Emma delivers that for you.

Thank you for your kind words and support. We look forward to seeing you again and giving you another amazing hair experience!

Best Regards,
The Saks Hair Chester-Le-Street Team

Hi Margaret, thank you for your kind words and for taking the time to leave this review. We are so happy to hear that you enjoyed your styling with us and that you are looking forward to your next visit. We strive to provide the best possible experience for our clients, so your feedback means a lot to us. We can't wait to have you back in our salon! See you soon. All the best, the team at Saks Hair Chester-Le-Street.

Hi Rhoda,

Thank you so much for leaving us a review. We are thrilled to hear that you were pleased with the service at our salon. Thank you for choosing us for your haircut.

We are happy to know that you loved your cut. Our team works hard to ensure that our clients leave feeling satisfied and confident. It means a lot to us to hear positive feedback like yours.

We would love to have you back at our salon for any future hair needs. Please don't hesitate to reach out to us if you have any questions or concerns.

The Saks Hair Chester-Le-Street team

Hi Sandra, thank you for your kind review! We're so glad to hear that you had a lovely experience at our salon, and that Nicola did a fantastic job with your hair. We will be sure to pass along your compliments to her. We strive to not only provide great haircuts, but also to educate our clients on proper hair care, so we're glad to hear that Nicola was able to share some helpful information with you. We look forward to seeing you again soon! Have a great day.

The Saks Hair Chester-Le-Street team

Hi Janet,

We are so happy to hear that you had a fabulous experience during your first visit for grey blending at our salon! Our team is dedicated to providing top-notch services and making our clients feel comfortable and satisfied. Thank you for choosing us for your hair needs. We can't wait to have you back for your next appointment!

The Saks Hair Chester-Le-Street team

Hi Manisha,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you enjoyed your experience with us and that our service was brilliant. Our team at Saks Hair Chester-Le-Street strives to provide exceptional service to all our clients.

We appreciate you taking the time to share your positive feedback. It means a lot to us and we cannot wait to see you again soon. Have a wonderful day!

The Team at Saks Hair Chester-Le-Street

Hi Lisa,

Thank you so much for taking the time to leave us such a kind review! We love hearing from our happy clients.

Our team is dedicated to providing not only professional but also friendly and welcoming service to everyone who walks through our doors. We're thrilled to know we've hit the mark with you.

Thanks again for your support. We hope to see you again soon!

The team at Saks Hair Chester-Le-Street

Hi Una,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a good experience at our salon. Our team always strives to provide the best service possible, and it's wonderful to hear that we were able to meet your expectations.

We hope to see you again soon, and please don't hesitate to let us know if there's anything we can do to make your next visit even better.

The Team at Saks Hair Chester-Le-Street

Thank you so much for your kind words about the service – we really appreciate it. We’re very sorry to hear about the issue with the complimentary product; that’s certainly not the experience we want for our clients. It does sound like the mechanism may be faulty, and we would be more than happy to replace the product We have tried to call you today so please get in touch or mention it at your next visit and we’ll get this resolved straight away. Thank you for bringing it to our attention.

Hi Elaine,

Thank you so much for your lovely review! We're thrilled to hear that Zoey and our entire team at the salon were able to provide you with excellent service. We always strive to make sure our clients leave feeling happy and confident with their new look.

We're delighted that you love how your hair turned out and we'll be sure to pass along your kind words to Zoey and the rest of the team. They'll be so pleased to hear that their hard work is appreciated.

Thank you for choosing us for your hair needs and we look forward to seeing you again soon!
,

The Team at Saks Hair Chester-Le-Street

Hi Pauline,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are delighted with your restyle and that it is easy to manage. It is always our top priority to listen to our clients and deliver fantastic results.

We understand that our services may not be the cheapest, but we strive to provide high-quality results that are worth the investment. We are glad that you appreciate the value of our services.

Thank you again for choosing our salon and for your kind words. We look forward to seeing you again soon!

Dear Catriona,

Thank you so much for taking the time to leave us a raving review! We are thrilled to hear that your experience at our salon was exceptional. It's always our goal to make sure our clients feel comfortable and satisfied with their hair services.

We're glad to hear that Melissa was able to give you a friendly and professional experience and cater to your hair needs. We truly appreciate your loyalty and thank you for choosing us as your go-to salon.

We value your trust in our team and we can't wait to see you again at Saks Hair Chester-Le-Street.

Hi Jerry,

Thank you so much for leaving us a review! We are thrilled to hear that you had a positive experience at our salon. We truly value your feedback and are happy that you felt comfortable discussing your preferences with Olivia. We are also glad to hear that you are happy with your hair color and cut. Your satisfaction is our top priority and we are grateful for the opportunity to have served you. We look forward to seeing you again soon!
The Saks Hair Chester-Le-Street Team

Hi Kimberly,

We're thrilled to hear that you've had such positive experiences with Melissa at our salon. Thank you for taking the time to share your feedback. We're delighted that you're enjoying your new hairstyle with its weight taken out and easier manageability. It's wonderful to know that Melissa also shared some styling tips to help you maintain your gorgeous style at home.

We can't wait to have you back in our salon to see what Melissa will create for you next time! We truly appreciate your continued support.
,
The team at Saks Hair Chester-Le-Street

Dear Hannah

Thank you so much for taking the time to leave such a lovely review. Melissa and the rest of our team are thrilled to hear that you had such a positive experience with us. Making our clients feel good about themselves is always our top priority, so we're glad to hear that Melissa was able to achieve that for you.

We're so glad to hear that you love your new look and that Melissa took the time to listen to you during your consultation and appointment. We always want our clients to feel heard and understood. We can't wait to see you at your next appointment, and we'll be sure to pass along your kind words to Melissa.

The team at Saks Hair Chester-Le-Street

Dear Teresa,

Thank you for your kind words and for taking the time to leave us a review. We are delighted that you had a lovely experience at our salon.

Megan and Stacey are both wonderful members of our team, and we are glad that their friendliness and skills left a positive impression on you. We will be sure to pass along your compliments to them.

We appreciate your support and look forward to welcoming you back for your next visit.
,
The Team at Saks Hair Chester-Le-Street

Hi Mollie,

Thank you so much for your kind words and for choosing our salon. We are thrilled to hear that you are happy with our services and that you wouldn't go to anyone else. Our team strives to provide exceptional hair styling experiences for all of our clients and we truly appreciate your support.

We look forward to seeing you again soon and helping you achieve your desired look.

The Team at Saks Hair Chester-Le-Street

Hi Gail,
Thank you so much for your lovely review. We are glad to hear that you had a great experience at our salon with Emma. We pride ourselves on providing excellent customer service and making sure our clients are happy with their hair. Emma is a valued member of our team and we will make sure to pass on your kind words to her. We look forward to seeing you again in our salon.
The team at Saks Hair Chester-Le-Street

Hi Donna,

We're thrilled to hear that you were happy with your recent visit to our salon. We're glad that Zoey was able to exceed your expectations and give you the look you were after without any need for explanation.

Our team at Saks Hair Chester-Le-Street always strives to provide top-quality services and we're so glad to hear that we've succeeded once again. Thank you for choosing our salon and we hope to see you again soon for another fantastic experience.
,
The Saks Hair Chester-Le-Street team

Dear Miss Hannah Renshaw,

Thank you so much for taking the time to leave such a lovely review for our salon. We are so happy to hear that you had such a positive experience with Emma and that she was able to give you exactly what you wanted. Our team takes great pride in listening to our clients and ensuring that their needs are met, so we are delighted to hear that Emma did just that for you.

We also appreciate your kind words about Emma's attention to detail and the time she takes for each client. We want everyone to leave our salon feeling happy and satisfied with their visit, so it's wonderful to know that we were able to achieve that for you.

Thank you again for your kind words, and we look forward to seeing you at Saks Hair Chester-Le-Street soon!

Kind Regards,
The Team at Saks Hair Chester-Le-Street

Dear Mrs. Julia Morgan,

Thank you so much for your wonderful review of our salon. We are so happy to hear that Zoey has been able to consistently provide you with excellent haircuts over the past year. It means a lot to us that you trust her with your hair and choose to only use her services.

We pride ourselves on our team of talented stylists and we will be sure to pass along your kind words to Zoey. We are grateful for your loyalty and look forward to continuing to provide you with exceptional service.

Thank you again for choosing our salon and we can't wait to see you at your next appointment.

Warmly,
The team at Saks Hair Chester-Le-Street

Dear Pamela, thank you so much for taking the time to leave us such a lovely review! We're happy to hear that you were pleased with your recent appointment with Stacey. Your satisfaction is our top priority, so it's great to know that she did an excellent job with your hair. We are grateful for your continued support and we can't wait to see you again for your next visit. Wishing you a fantastic day ahead! - The team at Saks Hair Chester-Le-Street

Hi Danny,

Thank you so much for taking the time to leave such a fabulous review for our salon! We are very happy to hear that you had such a positive experience with Nic, aka "The Hair Whisperer."

We understand how hard it is to find a hairdresser who truly understands your hair, so we are overjoyed that Nic was able to work her magic on your long, thick, curly mane. We're even more delighted to hear that you not only left looking great, but feeling amazing as well.

Thank you for your recommendation and we hope to see you again soon for your next hair adventure. Keep rocking those curls, Danny!

Best,
The team at Saks Hair Chester-Le-Street

Hi Susan,

Thank you so much for taking the time to leave us a review! We are happy to hear that you had an excellent experience at our salon. We are glad that Zoey was able to give you the cut and blow dry that you wanted. We love making our clients happy and we are happy to hear that you are always pleased with your results.

We appreciate your support and we can't wait to see you again soon!

Best wishes,
The team at Saks Hair Chester-Le-Street

Dear Mrs. Barbara Ann Lee,

Thank you so much for taking the time to leave us a review. Our team at Saks Hair Chester-Le-Street is delighted to hear that you have had a positive experience with us.
We are also glad to hear that Zoey has returned and that you are pleased with your new hairstyle. It's always our goal to make our clients feel confident and happy with their hair.
We look forward to seeing you again soon and helping you maintain your beautiful style.
Thank you for choosing Saks Hair Chester-Le-Street.

Best wishes,
The team at Saks Hair Chester-Le-Street

Dear Rebecca,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We are pleased to hear that Olivia took great care of you during your colour and stylr appointment. We are also glad that she listened to your preferences and made sure your hair was done exactly how you wanted it.

We truly value your feedback and we will make sure to pass on your compliments to Olivia. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience in the future.

Take care and have a great day!

Warm regards,

The Saks Hair Chester-Le-Street Team

Hi Annette,

We're thrilled to hear that you had a wonderful experience at our salon. we're glad Emma took such great care of you. We love that you appreciated the little touches like the cup of tea and the calming atmosphere.

Thank you for trusting us with your hair and for leaving feeling pampered. We can't wait to welcome you back soon!

Warmly,
The Saks Hair Chester-Le-Street team

Hi Cheryl,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a positive experience at our salon and that Nicola did such an amazing job on your hair. We will definitely pass along your kind words to her.

We appreciate your loyalty even though you are moving out of the area, and we are glad that you plan on keeping Nicola as your hairdresser. We always strive to provide our clients with quick and professional service, and we are happy to hear that Nicola also gave you great advice for future visits.

Thank you for choosing us and we hope to see you again soon!

Best,
The Saks Hair team at Chester-Le-Street

Hi Sheila,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Stacey Lou did a fantastic job on your hair and provided great advice.

We appreciate your continued trust in our salon and we look forward to welcoming you back in the future.

Take care,
The team at Saks Hair Chester-Le-Street

Dear Margaret,

Thank you so much for leaving such a lovely review for our salon! It means a lot to us.

We are delighted to hear that you had an excellent experience with Nicola, and we will make sure to pass on your compliments to her. We pride ourselves on providing friendly and professional service, and we are pleased to know that you felt that way during your visit.

We look forward to welcoming you back to our salon for another great haircut!

Best wishes,
The Team at Saks Hair Chester-Le-Street

Dear Joanne,

Thank you for taking the time to leave us such a kind review! We are pleased to hear that Olivia was able to make you feel comfortable and provide you with great service. It's always our goal to listen to our clients and offer the best advice for their hair. And of course, a cup of tea is always a nice touch!

We appreciate your support and we hope to welcome you back to our salon again soon.

Warmly,
The team at Saks Hair Chester-Le-Street

Hi Yvonne Tweedy,

Thank you for taking the time to leave us a positive review. We are delighted to hear that Stacey has always made you feel relaxed and comfortable during your visits to our salon. We take great pride in providing our clients with exceptional hair services and it's wonderful to hear that we have met your expectations. We look forward to welcoming you back soon and ensuring that you continue to leave happy with your hair.

Warmly,
The team at Saks Hair Chester-Le-Street

Dear Pauline Clark,

We are happy to hear that Stacey Lou was able to give you your desired look and we will make sure to pass along your compliments to her. We truly appreciate your kind words and we look forward to welcoming you back to our salon in the future.

Thank you again for choosing our salon and for your support.

Best regards,
The team at Saks Hair Chester-Le-Street

Dear Marion,

Thank you for taking the time to leave us such a lovely review! We are so happy we were able to accommodate you after Emma's unexpected illness. It was our pleasure to make sure you received the service you deserve.

Thank you for your well wishes, we wish you a Merry Christmas and a Happy New Year as well! We hope to see you again soon at our salon.

Best regards,
The team at Saks Hair Chester-Le-Street

Hi Charlotte,

We are so pleased to hear about your fantastic experience at our salon. Thank you for taking the time to share your feedback with us. It's wonderful to know that you felt welcomed and comfortable from the moment you walked in, and that Melissa and our team took great care of you.

We always strive to make our customers feel at ease and provide top-notch services, so it's fantastic to hear that we exceeded your expectations. We will be sure to pass along your kind words to Melissa and the girl who provided you with a relaxing shampoo and treatment.

Thank you for choosing our salon for your hair makeover. We can't wait to see you again soon!

Best wishes,

The Saks Hair Team at Chester-Le-Street

Hi Denise,

Thank you for leaving such a lovely review! We always strive to provide excellent service and a warm welcome to all of our valued clients. We're glad to hear that we have exceeded your expectations once again.

We truly appreciate your loyalty and for taking the time to leave us a kind review. We can't wait to see you again and continue to provide you with the best hair services possible.

The team at Saks Hair Chester-Le-Street

Hi Joanne, thank you so much for taking the time to leave this lovely review. We are delighted to hear that you were pleased with your hair cut from Stacey and that she is your go-to stylist. We will be sure to pass along your kind words to her. We appreciate your continued support and look forward to seeing you again soon. Take care! Love, the team at Saks Hair Chester-Le-Street.

Thank you for taking the time to leave your feedback, Taylor. We’re genuinely sorry to hear that you felt disappointed following your visit.

During your consultation and test strand, it was explained that while your hair did lift well, achieving your ultimate desired level of lightness would require more than one session in order to maintain the health and integrity of your hair. This was discussed prior to proceeding with the service.

Balayage is a gradual, bespoke technique designed to build lightness over time rather than create an immediate, dramatic change in one sitting. The service provided was carried out with care and skill, and your hair remained in good condition following the appointment.

When your partner raised your concerns and asked for a refund,
we invited you to return to the salon so we could reassess the result in person and add further lightening if appropriate. Although initially he agreed you would attend the salon he later called to say you would not be attending. As the service was delivered as agreed and there was no technical fault, a refund was not applicable.

We always aim for our clients to leave feeling happy and supported, and our offer to review and adjust the colour still stands. I am going to email you a contact name If you have a change of mind and we will assist you.

Chris blades

Dear Jamie,

Thank you for taking the time to leave such a wonderful review for our salon. We are thrilled to hear that your first visit to Saks Hair Chester-Le-Street was such a positive experience! We are glad that Stacey, Stacey Lou, and Olivia provided excellent service for your color, cut, and blow dry. As a team, we pride ourselves on providing exceptional customer service and always aiming to make our clients feel comfortable and well taken care of.

We are glad to hear that you appreciate our attention to detail, even when it comes to offering drinks. Our team loves to go the extra mile for our clients, and we are happy to know that our efforts were noticed. We also strive to create a lovely and festive atmosphere, so we are delighted to hear that you enjoyed the Christmas decorations.

Thank you again for choosing Saks Hair Chester-Le-Street. We look forward to welcoming you back for another fantastic experience!

The Team at Saks Hair Chester-Le-Street

Hi Margaret,
Thank you so much for leaving such a lovely review! We're thrilled to hear that you always leave our salon feeling amazing and we will definitely pass on your kind words to Nicola and the rest of our team. Wishing you a very Merry Christmas and all the best for the holiday season. From the team at Saks Hair Chester-Le-Street.