Saks Hair Chester-Le-Street

84 Front Street, Chester-le-Street, Durham, DH3 3BB

About us

Everyone’s fave hair salon in Chester-Le-Street has been a highlight on front street since the turn of the century and thanks to long-standing salon owner, Chris and our oh-so-talented team, we’re firmly on the map of hair excellence in our area, because we’re passionate about everything we do.

We’ve built a solid reputation of being the crème de la crème of hairdressers in Chester-Le-Street – did you know that we’re the only salon in the North East to have not one but FIVE L’Oréal Professionnel Colour Specialists? Meaning you’re spoilt for choice when it comes to choosing colour. As well as extensions, cut & blowdrys, professional restyle or occasion hair-up. We’ve got you covered.

Getting to our hair salon in Chester-Le-Street is a doddle, we’re in the middle of Front Street, with parking at the back of our salon near Middle Chare surgery (a few minutes walk away).

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 20:00
Wednesday 09:30 - 20:00
Thursday 09:30 - 20:00
Friday 09:30 - 17:00
Saturday 08:45 - 2.45
Sunday Closed

Services

Hair

Our work

Reviews

4.93
497 verified reviews
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Filter by rating

Wonderful haircut

Mrs Yvonne Strong
10th Dec 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Lovely cut and blow dry for my special event! Thank you!

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Response from Saks Hair Chester-Le-Street

Hi Yvonne,

We're so glad to hear that you had a lovely cut and blow dry for your special event! It was our pleasure to help you look and feel amazing. Thank you for choosing our salon and for taking the time to leave us a review. It means a lot to us.

We hope to see you again soon for your next special occasion. Take care!

The Saks Hair Chester-Le-Street Team

Fantastic

Katherine Dodds
10th Dec 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

I had a fantastic experience, as always. My cut and colour turned out beautifully — exactly what I was hoping for. Thanks again!

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Response from Saks Hair Chester-Le-Street

Hi Katherine,

We are delighted to hear that you had a fantastic experience with us at Saks Hair Chester-Le-Street! Thank you for taking the time to leave such a lovely review, it means a lot to our team.

We can't wait to see you again for your next appointment!

The Team at Saks Hair Chester-Le-Street

Saks never disappoints

Mrs Beverley Loughlin
10th Dec 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another lovely haircut from Nicola. I now feel Christmas ready

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Response from Saks Hair Chester-Le-Street

Dear Beverley,

Thank you so much for taking the time to leave us a review! We're so pleased to hear that you had a lovely haircut from Nicola and that you feel Christmas ready. It's always a pleasure having you in our salon and we appreciate your kind words.

We'll make sure to pass on your compliments to Nicola. She's a fantastic stylist and we're lucky to have her on our team.

We look forward to seeing you again soon and helping you feel beautiful for any occasion. Thank you for choosing us as your go-to salon!

The team at Saks Hair Chester-Le-Street

Fabulous service

Miss Sheila Hall
10th Dec 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As usual, lovely appointment with Stacey Lou, she made a great job of my hair. Gives good advice and explains everything she does and guides me in the right direction. When it comes to my hair I’m not the easiest client 😂Thanks so much Stacey Lou

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Response from Saks Hair Chester-Le-Street

Dear Sheila,

Thank you so much for taking the time to leave such a kind review for Stacey Lou. We are so pleased to hear that you had a lovely appointment with her and that she did a great job on your hair. Stacey Lou takes great pride in providing not only exceptional services but also helpful advice to her clients.

We understand that hair can be a tricky thing to navigate sometimes, but we are glad that Stacey Lou was able to guide you in the right direction. We are lucky to have her as a part of our team and will be sure to pass along your kind words to her.

Thank you again for choosing our salon. We always strive to provide a positive and enjoyable experience for our clients. We can't wait to see you again soon.

The Team at Saks Hair Chester-Le-Street

Another job well done

Pam Hughes
9th Dec 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

As always Stacey has done a brilliant job with my hair…. She’s a lovely person that listens what you have to say and it’s always a pleasure to come and see her…

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Response from Saks Hair Chester-Le-Street

Hi Pam,

Thank you so much for taking the time to leave a review for our salon. We are so happy to hear that Stacey did a brilliant job with your hair and that you had a pleasant experience.

We can't wait to have you back in our salon and provide you with another enjoyable experience. Thank you for choosing our salon!

The team at Saks Hair Chester-Le-Street

Haircut

Cilla Durrant
9th Dec 2025
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Olivia was very professional and made me feel at ease as she had to do my hair as Emma was not well.

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Response from Saks Hair Chester-Le-Street

Hi Cilla,

Thank you so much for your kind words about Olivia! We are so glad she was able to make you feel at ease during your recent visit to our salon. We pride ourselves on our team's professionalism and we are happy to hear that Olivia met your expectations.

We apologize for the inconvenience of Emma being unwell, but we are grateful that we have such a skilled team member like Olivia who was able to step in and take care of you.

We appreciate you taking the time to leave us a review and we hope to see you again soon.

The team at Saks Hair Chester-Le-Street

Saks salon review

Kathleen Brown
9th Dec 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always, staff were friendly and very helpful. I am very pleased with my hair style.

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Response from Saks Hair Chester-Le-Street

Dear Kathleen,

Thank you so much for taking the time to leave us a review! We are so pleased to hear that our staff were friendly and helpful during your visit to our salon. We take pride in providing excellent service to all our clients and it's great to know that we have succeeded in making you feel welcome and taken care of.

We are also delighted to hear that you are pleased with your hair style. Our team works hard to ensure that each and every client leaves our salon feeling confident and satisfied with their look.

We hope to see you again soon and continue to provide you with the best possible salon experience.

The team at Saks Hair Chester-Le-Street.

My visit today

Mrs Ellie Thompson
9th Dec 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As always Stacey made me feel welcome with her warm approach.Love how she does my colour, highlights and cut. I am always very satisfied and wouldnt go anywhere else. Been coming to this salon for over 21 years.

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Response from Saks Hair Chester-Le-Street

Dear Ellie,

Thank you for taking the time to leave us such a kind review.
We are over the moon to know that you are always satisfied with your colour, highlights, and haircut. It means a lot to us to have the trust and loyalty of a valued client like yourself for over 21 years.
Thank you for choosing our salon and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Hair colourin

Naomi Gallagher
4th Dec 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Excellent, friendly service again, and the end result was perfect. Exactly what I asked for. (There are two Staceys listed - I don't know which one did my hair)

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Response from Saks Hair Chester-Le-Street

Dear Naomi,

Thank you for taking the time to leave us such a kind review. We are so pleased to hear that you had an excellent experience at our salon and that you were happy with the end result. Our team strives to provide friendly and professional service to all our clients, and we are glad we could meet your expectations.

Thank you for mentioning the two Staceys listed - you have chosen the right one I checked your record on the computer.

Thank you once again for your feedback, and we look forward to seeing you again at Saks Hair Chester-Le-Street.

The team at Saks Hair Chester-Le-Street

Satisfied Customer

Diane Fairbank
3rd Dec 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

As a new customer I am more than happy with SAKS Hair Salon. Stacey Lou listened to my preferences in a friendly and professional way making me feel comfortable. And, I love my haircut!

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Response from Saks Hair Chester-Le-Street

Hi Diane,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you had a great experience with Stacey Lou during your first visit to our salon. We take pride in providing a welcoming and professional environment for all of our customers.

We're happy to hear that Stacey Lou listened to your preferences and gave you a haircut that you love. Customer satisfaction is our top priority, and we're so glad that we were able to exceed your expectations.

Thank you again for choosing our salon and for your positive feedback. We look forward to seeing you again soon!

The team at Saks Hair Chester-Le-Street

Xmas haircut

Lisa Hodgson
3rd Dec 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I love Emma cutting my hair. She knows how I like it and she is very good. I wouldn't want anyone else to cut it. She is a lovely young lady that makes you feel at ease from the start

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Response from Saks Hair Chester-Le-Street

Hi Lisa,

Thank you so much for your kind review! We are thrilled to hear that you love Emma's haircuts and that she knows exactly how you like it. We couldn't agree more, she is truly talented and a pleasure to have on our team.
We understand how important it is to have a stylist you trust and are comfortable with, and we are happy to hear that Emma makes you feel at ease from the start. We will be sure to pass along your kind words to her.

See you soon for your next visit!

The Saks Hair team at Chester-Le-Street.

Perfect hair cut by Nicola!

Margaret Hindmarch
2nd Dec 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

I always look forward to visiting the salon and having my hair styled by Nicola, always an excellent cut…..never disappointed!!
There’s a great atmosphere in the salon and very clean.
Well done Nicola and team for consistency and professionalism.

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Response from Saks Hair Chester-Le-Street

Dear Margaret,

Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you always enjoy your visits to our salon and that Nicola consistently delivers an excellent cut. It means a lot to us that you appreciate our clean and welcoming atmosphere as well.

We'll be sure to pass along your kind words to Nicola and the rest of the team. It's our pleasure to provide you with the best service possible and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

Fabulous Salon

Dawn Barnwell
2nd Dec 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Brilliant as always and Emma was fabulous, thank you Emma 😊

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Response from Saks Hair Chester-Le-Street

Hi Dawn,

We're over the moon to hear that you had a great experience with us! Emma is indeed a fantastic stylist and we're glad she took care of you.

Thank you for taking the time to share your positive feedback. We hope to see you again soon!

The Saks Hair Chester-Le-Street team

Colour and cut

Anonymous
2nd Dec 2025
Team Member: Stacey Louise
5.0

Stacey Lou did my hair just as I like it. Her advice on highlights etc great.

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Response from Saks Hair Chester-Le-Street

Hi there,

We're so glad to hear that Stacey Lou did your hair just as you like it! We strive to give our clients the best advice and expertise when it comes to their hair, so it's great to know that Stacey was able to do that for you with the highlights. Thank you for leaving us a review and for choosing to visit our salon. We hope to see you again soon!

Take care,

The team at Saks Hair Chester-Le-Street

Very happy customer

Cheryl Richardson
27th Nov 2025
Team Member: Nicola
4.0
Appointment verified by SaloniQ Software

I have been going to SAKs for 3 years and my regular hairdresser has now left. I tried a different hair salon & stylist which was not a pleasant experience so returned to SAKs & Nicola cut & styled my hair… fabulous.. she was quick & the results were great. Very happy & next appointment booked 👍

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Response from Saks Hair Chester-Le-Street

Hi Cheryl,

Thank you so much for taking the time to leave us a review. We are so pleased to know that you had a fabulous experience with Nicola for your recent visit. We pride ourselves on providing top-notch services to our valued clients, and your satisfaction means a lot to us.

We are sorry to hear that your regular hairdresser has left, but we are happy to hear that you found Nicola's work quick and impressive. We are looking forward to seeing you again at your next appointment, and we promise to give you another great experience.

Thank you for choosing our salon and for your continued support. We look forward to seeing you again soon!

,
The Team at Saks Hair Chester-Le-Street

Routine haircut

Susan Kirkpatrick
27th Nov 2025
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Excellent cut and blow dry Zoey did exactly what I wanted. Staff are always friendly and polite

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Response from Saks Hair Chester-Le-Street

Hi Susan, we are so pleased to hear that you had an excellent experience at our salon. Thank you for your kind words about Zoey – our team takes great pride in making sure our clients' visions come to life. Our staff is dedicated to providing a friendly and polite atmosphere for all of our clients. We hope to see you again soon.

The team at Saks Hair Chester-Le-Street.

Great place for a great haircut!

Isabelle Eddy
25th Nov 2025
Team Member: Zoey
5.0
Appointment verified by SaloniQ Software

Service was great, Zoey did such a great job with my request and I’m so happy with the results of my hair. The salon atmosphere was great, would definitely recommend!

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Response from Saks Hair Chester-Le-Street

Dear Isabelle,

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you had a great experience with Zoey and that you love the results of your hair. We take pride in providing excellent service and we're happy to know that we met your expectations. Your recommendation means a lot to us and we hope to see you again soon.

Thanks again for choosing our salon and for the positive feedback. Have a lovely day!

The team at Saks Hair Chester-Le-Street

Excellent experience

Rody Burton
21st Nov 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Another excellent experience at Saks! All of the staff deliver a first class customer service. Stacey always delivers the exact style and colours that I love. Thank you.

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Response from Saks Hair Chester-Le-Street

Hi Rody,
Thank you so much for taking the time to leave us such a lovely review. We are so pleased to hear that you had yet another excellent experience at our salon. Our team members take great pride in delivering exceptional customer service, so we are delighted to know that you were pleased with the service you received. Stacey is definitely a talented stylist and we're glad that she always delivers the exact style and colours that you love. Thank you for choosing us and we look forward to seeing you again soon.
The team at Saks Hair Chester-Le-Street.

Always does a brilliant job

Kay
15th Nov 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Went above and beyond and kindly took the time to do both my daughter’s hairs. Always does a brilliant job with them and teaches them how to curl their hair themselves.

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Response from Saks Hair Chester-Le-Street

Hi Kay,
Thank you so much for taking the time to leave us a lovely review! We are so pleased to hear that you and your daughters had a great experience at our salon. Our team loves going the extra mile to make sure our customers are happy. We hope to see you both again soon! Thank you for choosing us for your hair needs.

All the best, the team at Saks Hair Chester-Le-Street.

First time

Naomi Dallager
13th Nov 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Friendly staff and a good haircut. I don't know which Stacey it was but I believe she was a senior consultant. (My surname is actually Gallagher).

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Response from Saks Hair Chester-Le-Street

Hi Naomi,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a positive experience at our salon and that you were happy with your haircut. We take pride in having a friendly and welcoming team, and we are glad that you felt comfortable during your visit.

We apologize for the mix-up with your surname. Rest assured, we will make sure to double-check and use the correct one for any future appointments. As for the stylist, we will pass on your kind words to Stacey D. We are glad that she provided you with a great service and we will continue to provide exceptional services to all our clients.

We hope to see you again soon for another fantastic experience at our salon.

The Saks Hair Chester-Le-Street team

First time

Naomi Dallager
13th Nov 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Friendly staff and a good haircut. I don't know which Stacey it was but I believe she was a senior consultant. (My surname is actually Gallagher).

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Response from Saks Hair Chester-Le-Street

Hi Naomi,

We're so glad to hear that you had a positive experience at our salon. Our team takes great pride in providing excellent service and we're thrilled that you left with a good haircut. We apologize for the mix up with the name but we'll make sure to pass on your compliments to Stacey D.

We hope to see you back at our salon for your next haircut. Thank you for choosing Saks Hair Chester-Le-Street.

The Saks Hair Chester-Le-Street team

Wonderful cut and colour

Margaret Wilkinson
13th Nov 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Friendly and professional. Stacey Louise gave me a great cut and colour.

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Response from Saks Hair Chester-Le-Street

Hi Margaret,

Thank you so much for taking the time to leave us a review! We're so pleased to hear that you had such a positive experience with Stacey Louise and that you're happy with your cut and colour. We strive to provide both a friendly and professional service, so it's wonderful to know that we met your expectations.

We appreciate your support and we hope to see you again soon!

Best,
The Saks Hair Chester-Le-Street team

Amazing

Sandra Young
13th Nov 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Thank you once again Stacey for another fabulous haircut and gorgeous warm winter tone. I love it. ❤️

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Response from Saks Hair Chester-Le-Street

Hi Sandra!

Thank you so much for taking the time to leave us such a lovely review. We are so pleased to hear that you had a great experience with Stacey and that you love your new haircut and winter tone. Our team at Saks Hair Chester-Le-Street always strives to provide the best services and we are glad that we met your expectations. We look forward to seeing you again in the future. Take care and have a wonderful day!

Best, the team at Saks Hair Chester-Le-Street

Hair cut

Dee Shaw
12th Nov 2025
Team Member: Melissa
4.5
Appointment verified by SaloniQ Software

Enjoyed my visit from start to finish. I felt Melissa listened to what I would like. Was happy when I left

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Response from Saks Hair Chester-Le-Street

Hi Dee,
Thank you for taking the time to leave a review. We're so glad to hear that you enjoyed your visit with us! We take pride in our stylists' ability to listen to our clients and deliver the results they want. We're also happy that you left feeling satisfied with your experience. We hope to see you again soon!

Best, The team at Saks Hair Chester-Le-Street.

Excellent Service

Ms Marion Rayment
12th Nov 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I love coming to your salon as it is very professional. Emma B is very talented and she is very knowledgeable about hair styles. Can’t wait to see you all soon.

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Response from Saks Hair Chester-Le-Street

Dear Marion,

Thank you so much for your kind words about our salon. We are delighted to hear that you had a professional experience with us and that you appreciate Emma's talent and expertise in hair styling.

We are always happy to have you here and we cannot wait to have you back. We will ensure that your next visit is just as enjoyable and satisfying as your previous ones.

Thank you for choosing our salon and for taking the time to leave us this lovely review. Your support means a lot to us.

Looking forward to seeing you soon!

Team at Saks Hair Chester-Le-Street

Stand in

Sue (Emma) Young
7th Nov 2025
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

Due to my regular stylist being off sick, I was fortunate to have Olivia stand in to the brief. I am so pleased to see how Olivia has grown and her cutting skills today and overall service was superb - thank you

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Response from Saks Hair Chester-Le-Street

Dear Sue (Emma) Young,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with Olivia during your recent visit to our salon. We are proud of our team's ability to step in and provide exceptional service, even when faced with unexpected challenges.

We are glad that you were pleased with Olivia's cutting skills and overall service. We are committed to continuously growing and improving our skills, and it's always wonderful to hear such positive feedback from our clients.

Thank you again for choosing our salon, and we hope to see you again soon!

The team at Saks Hair Chester-Le-Street

Cut and blow dry

Hannah
7th Nov 2025
Team Member: Olivia
5.0

I had a great experience today. My first time in years going to the salon and I left feeling great. Olivia was lovely and she’s done amazing with my hair and already booked in for another appointment. I’m excited to see my hair journey progress

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Response from Saks Hair Chester-Le-Street

Hi Hannah,

We are so pleased to hear that you had a great experience at our salon! Thank you for choosing us for your hair appointment. We're glad that Olivia was able to make you feel great and we agree that she's amazing with hair. We're looking forward to seeing you again for your next appointment and to continue your hair journey with us.

The Saks Hair Team

Excellent as always

Mrs Beverley Loughlin
7th Nov 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

Another fabulous cut from Nicola. I get so many compliments on my hair even from total strangers

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Response from Saks Hair Chester-Le-Street

Dear Beverley,

Thanks for leaving a lovely review about your recent visit to our salon. We're delighted to hear that Nicola gave you another fabulous haircut. It's always such a confidence boost to receive compliments on our hair, especially from total strangers!

We'll be sure to pass on your kind words to Nicola and the rest of our team. We strive to provide top-quality service to all our clients, and it's reviews like yours that keep us motivated to continue doing so.

Thank you for choosing our salon for your hair needs.

team at Saks Hair Chester-Le-Street

Hair cut

6th Nov 2025
Team Member: Nicola
5.0

Always done how you ask

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Response from Saks Hair Chester-Le-Street

Hi Jude,

Thanks for taking the time to leave us a review! We're so glad to hear that you were happy with the service you received at our salon. Our team always strives to make sure that our clients' specific requests are met and we're glad to hear that we were able to do that for you.

We hope to see you again soon for your next appointment! If you need any further assistance or have any other feedback, please don't hesitate to reach out.

The Saks Hair Chester-Le-Street team

Fantastic

Becca Williamson
6th Nov 2025
Team Member: Olivia
5.0
Appointment verified by SaloniQ Software

She was lovely from the start explained well what might help and work and had lovely’s results and an amazing cut it was a fantastic experience

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Response from Saks Hair Chester-Le-Street

Hi Becca,

Thank you so much for taking the time to share your experience with us. We're so pleased to hear that you had a fantastic time at our salon and were happy with your results and cut.

We always strive to provide helpful and thorough explanations to ensure our clients get the best possible results. We're glad that you felt well taken care of by our team.

We can't wait to welcome you back for another amazing experience!

The team at Saks Hair Chester-Le-Street

The best experience

Anonymous
5th Nov 2025
5.0

Really enjoyed my visit to SAKS today. Always made to feel very welcome and special. Stacey Lou is a lovely girl and an excellent hairdresser. Always happy with my cut and style when I leave the salon. Thank you x

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Response from Saks Hair Chester-Le-Street

Hi there,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you enjoyed your visit to our salon and that you felt welcomed and valued by our team.

Stacey Lou is truly a talented hairdresser and we will make sure to pass on your compliments to her. It's always a pleasure to know that our customers are happy with their cut and style when they leave our salon.

Best wishes,
The Saks Hair Chester-Le-Street team

Saks review

Mrs Joanne Reay
4th Nov 2025
Team Member: Emma
5.0

I would highly recommend Saks, it's very professional and has a friendly atmosphere. Emma, in particular, listened to what I wanted and offered advice, I'm very happy with the result

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Response from Saks Hair Chester-Le-Street

Dear Joanne,

Thank you so much for taking the time to leave us a positive review. We are delighted to hear that you had a great experience at our salon and that you are happy with the result. We strive to create a professional and friendly atmosphere for all of our clients.

We will pass on your kind words to Emma and we are sure she will be pleased to hear that she was able to give you exactly what you wanted while also offering helpful advice. We hope to see you again soon for your next hair appointment.

The Saks Hair Chester-Le-Street team

Spooky Delight

Helen Woolley
2nd Nov 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Wonderful visit that felt like a treat. Gorgeous, fun Halloween outfits, gentle humour. Lovely chats about magazine stories and a fantastic hair cut suited to my needs. A really skilled hairdresser who helped me relax and enjoy.

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Response from Saks Hair Chester-Le-Street

Hey Helen,

Thank you so much for taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your visit with us and that you felt like it was a treat. We always try to make our salon a fun and comfortable environment for our clients.

We're glad that you enjoyed our Halloween outfits and that our gentle humour added to your experience. And it's great to hear that you had lovely chats with our team and that you were happy with your hair cut. We pride ourselves on providing skilled hairdressers who can give our clients the perfect haircut for their needs.

Thank you again for your kind words, Helen. We look forward to seeing you again soon at Saks Hair Chester-Le-Street!

The Saks team.

Birthday treat

Catherine M
2nd Nov 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Thank you Stacey for my birthday blow dry and style. Great company, service and styling as always so I was ready for my celebrations x

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Response from Saks Hair Chester-Le-Street

Dear Catherine,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed your birthday blow dry and style with Stacey. Our team at Saks Hair Chester-Le-Street takes great pride in providing excellent service and we are happy to hear that we were able to help you get ready for your celebrations.

We are so grateful to have amazing clients like you and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

New autumn hair!

Mrs Louise Hall
1st Nov 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Thrilled with my new autumn hair! Melissa gave me the courage to try something new and I absolutely love the colour and cut! Always makes me feel welcome and her interest in you makes it a really friendly affair. Highly recommend!

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Response from Saks Hair Chester-Le-Street

Dear Louise,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you are thrilled with your new autumn hair and that Melissa's expertise gave you the courage to try something new. Our team at Saks Hair Chester-Le-Street always strives to make our clients feel welcome and we are delighted that this was reflected in your recent visit. We are also thrilled to hear that you are loving the colour and cut, as we aim to provide a friendly and enjoyable experience for all our clients.

Thank you for recommending us, and we look forward to welcoming you back to our salon.

The Saks Hair Chester-Le-Street Team

Happy Hair Day

Mandy Cole
30th Oct 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Another lovely salon visit. Great job done by Stacey. She is always patient , kind, helpful and pleasant .

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Response from Saks Hair Chester-Le-Street

Hi Mandy,

Thanks for leaving us such a lovely review! We're so happy to hear that you had another great visit with us and that Stacey did a fantastic job. It means a lot to us that she was patient, kind, helpful, and pleasant during your visit.

We truly appreciate your support and look forward to seeing you again soon. Let us know if there's anything else we can do to make your experience even better.

Take care,
The Saks Hair Chester-Le-Street Team

Fabulous Hair

Teresa Greaces
29th Oct 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Really like the cut and colour. The Halloween treat was lovely too. Thank you

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Response from Saks Hair Chester-Le-Street

Dear Teresa,

Thank you so much for taking the time to leave us such a lovely review! We're so pleased to hear that you're pleased with your cut and colour. It's always our goal to create a look that our clients love.

We're also glad you enjoyed our Halloween treat. It's little extras like that, that make our day! We hope it added some extra fun to your visit.

Thank you again for choosing our salon and we look forward to seeing you again soon.

The team at Saks Hair Chester-Le-Street

New Client

Angela Harrison
29th Oct 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

I came in for a restyle today Stacey met me and I had a lovely consultation with her discussing what I wanted. Stacey listened carefully and came up with a fabulous new hairstyle for me. We also discussed future colour choices and gave me a skin test
The Shampoo and hair mask were wonderfully relaxing, providing an eye mask really helped with the feeling of calm.
The whole experience was a joy from start to finish
Stacey gave me advice on which products she had used and gave me the option to purchase them which was helpful to manage my new hairstyle
I’m looking forward to my next appointment

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Response from Saks Hair Chester-Le-Street

Dear Angela,

Thank you so much for taking the time to write such a lovely review about your recent visit to our salon. We are thrilled to hear that Stacey provided you with a fabulous new hairstyle and that you enjoyed your consultation and the relaxing shampoo and hair mask. We take pride in making sure our clients feel comfortable and pampered during their time with us.

We're also glad that Stacey was able to give you some helpful advice on product choices to maintain your new hairstyle. We always want to offer the best options for our clients' hair needs.

Thank you again for your kind words and we can't wait to see you again at your next appointment.

The team at Saks Hair Chester-Le-Street

My hair appointment

Anonymous
25th Oct 2025
5.0

Nicola always does a amazing job of my hair lovely colour @ style always makes time to sit @ ask you how you are as well as what would you like doing to your hair

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Response from Saks Hair Chester-Le-Street

Hi there,

Thank you so much for taking the time to leave us a lovely review. We're delighted to hear that Nicola always does an amazing job on your hair and provides you with a lovely colour and style. We strive to make every visit to our salon a comfortable and enjoyable experience.

We greatly appreciate your feedback and we look forward to seeing you again soon.

Best Regards,
The team at Saks Hair Chester-Le-Street

Great hairdresser!

Gillian Hall
23rd Oct 2025
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I’ve been going to Melissa regularly for my highlights and cuts, and she’s absolutely brilliant. My hair has never looked or felt better — the colour is always perfect, and it’s in much better condition now than it’s ever been. Melissa really listens to what you want and makes you feel totally at ease. Couldn’t recommend her more!

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Response from Saks Hair Chester-Le-Street

Hi Gillian,
Thank you so much for taking the time to leave such a lovely review about your experiences with Melissa. We are so happy to hear that you are pleased with your highlights and cuts! It means a lot to us that your hair looks and feels better than ever.
Melissa truly is an amazing stylist and we are lucky to have her on our team. We love to hear that she listens to your needs and makes you feel comfortable during your appointments. Thank you for recommending her!
We can't wait to see you again at Saks Hair and continue to provide you with top-notch services.
Best,
The Saks Hair Chester-Le-Street Team

Hair appointment

Mrs Carole Kelly
23rd Oct 2025
3.5
Appointment verified by SaloniQ Software

Satisfied with efficient service

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Response from Saks Hair Chester-Le-Street

Dear Carole,

Thank you so much for taking the time to leave us a review. We are pleased to hear that you were satisfied with our service. I will get in touch for a little more feedback back

Warm regards,

The Saks Hair Chester-Le-Street team

Great service as always!

Mrs Jacquie Lambie
22nd Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

As ever a great appointment with Nicola. The care and attention she always gives is impeccable along with maintenance and at home styling tips. I have been a Saks customer of over 35 years the last 20 at the Chester le Street salon and wouldn’t go anywhere else

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Response from Saks Hair Chester-Le-Street

Dear Jacquie,

Thank you so much for taking the time to share your wonderful experience at our salon. We are delighted to hear that you had a great appointment with Nicola and that her care and attention were impeccable, as always. We appreciate your loyalty as a customer for over 35 years, and we're humbled that you have chosen to have your hair styled at our Chester-Le-Street salon for the last 20 years.

We love providing our clients with maintenance and at-home styling tips, and we are thrilled that you find them helpful. We always strive to make our clients feel their best, and we are grateful for your kind feedback. We cannot wait to see you again soon and continue providing you with exceptional service.

Best regards,
The Team at Saks Hair Chester-Le-Street

Very well looked after by Staff

Mrs Phil Stevens
21st Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

My original appointment was cancelled because Emma was not available. I was going on holiday the next day so Nicola very kindly offered to style and finish my hair at the end of her busy day. She did a really good job and I went on holiday feeling happy and very grateful for the salon’s efforts on my behalf. Thank you all !

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Response from Saks Hair Chester-Le-Street

Dear Mrs Phil,

Thank you for taking the time to leave us a review. We are sorry that your original appointment was cancelled due to Emma's unavailability. Our team always strives to provide the best service possible, even when faced with unexpected circumstances.

We are glad to hear that Nicola was able to accommodate you and did a great job styling your hair before your holiday. We truly appreciate your kind words and are happy to have made you feel happy and grateful before your trip.

We look forward to seeing you again at our salon. Have a wonderful day!

Best regards,
The team at Saks Hair Chester-Le-Street

Very well looked after by Staff

Mrs Phil Stevens
21st Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

My original appointment was cancelled because Emma was not available. I was going on holiday the next day so Nicola very kindly offered to style and finish my hair at the end of her busy day. She did a really good job and I went on holiday feeling happy and very grateful for the salon’s efforts on my behalf. Thank you all !

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Response from Saks Hair Chester-Le-Street

Dear Mrs Phil,

Thank you for taking the time to leave us a review. We are sorry to hear about your initial appointment being cancelled due to the unavailability of our stylist Emma. However, we are glad that Nicola was able to accommodate you at the end of her busy day and provide you with a great hair styling experience before your holiday.

At Saks Hair Chester-Le-Street, our team always strives to go above and beyond for our clients, and we're happy to hear that you left feeling happy and grateful for our efforts.

We appreciate your kind words and we hope to welcome you back in the future for another wonderful salon experience.

Best regards,
The Saks Hair Chester-Le-Street Team

Very well looked after by Staff

Mrs Phil Stevens
21st Oct 2025
Team Member: Nicola
5.0
Appointment verified by SaloniQ Software

My original appointment was cancelled because Emma was not available. I was going on holiday the next day so Nicola very kindly offered to style and finish my hair at the end of her busy day. She did a really good job and I went on holiday feeling happy and very grateful for the salon’s efforts on my behalf. Thank you all !

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Response from Saks Hair Chester-Le-Street

Dear Mrs Phil ,

Thank you so much for taking the time to leave such a kind review for our salon. We are delighted to hear that Nicola was able to accommodate your hair styling needs at the end of her busy day. We always strive to provide our clients with exceptional service, and we are pleased that you left feeling happy and grateful.

We apologize for any inconvenience caused by the initial cancellation, but we are thankful that we were able to find a solution for you. We hope you had a wonderful holiday and we look forward to seeing you again in the future.

Best regards,

The Saks Hair Chester-Le-Street team

Best Hair Day

Gail Wears
21st Oct 2025
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma always takes the time to chat and ask what I want to achieve with my colour/style. She always delivers a precision cut and makes sure I’m happy - I always am! Always feel relaxed too.

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Response from Saks Hair Chester-Le-Street

Hi Gail,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you have had a positive experience with Emma at our salon. We strive to provide personalized and tailored services to each of our clients, and we are glad to hear that Emma did just that for you. We will be sure to pass on your kind words to her.

It is great to know that you always leave feeling happy and relaxed. Our team takes great pride in making sure our clients feel comfortable and satisfied with their services.

We look forward to seeing you again soon and providing you with another great experience.

Best wishes,
The Saks Hair Chester-Le-Street team

Perfect

Jan Davidson
16th Oct 2025
Team Member: Stacey
5.0
Appointment verified by SaloniQ Software

Stacey was very friendly and welcoming which was lovely as this was my first visit to the salon. I showed her a picture of how I wanted my hair to look and it turned out exactly as I wanted, I'm delighted with it, fantastic cut! I've already booked in for my next two appointments, Thank you Stacey D!

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Response from Saks Hair Chester-Le-Street

Hi Jan,

Thank you so much for taking the time to leave us a review. We are pleased to hear that your first visit to our salon was a positive one.

We are glad that Stacey was able to make you feel welcome and that you were delighted with the end result of your haircut. We always strive to make sure our clients leave feeling happy and satisfied.

It means a lot to us that you have already booked in for your next two appointments. We are looking forward to seeing you again and making sure your hair looks fantastic every time.

Best wishes,
The Team at Saks Hair Chester-Le-Street

Mrs

Jill Davidson
16th Oct 2025
Team Member: Nicola
5.0

Im chuffed with my colour and cut. Exactly what I wanted. Been coming here fir over 20 years. Best salon around.

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Response from Saks Hair Chester-Le-Street

Dear Jill,

Thank you so much for taking the time to leave us a review! We're pleased to hear that you're happy with your recent color and cut - our team always aims to provide our clients with their desired results. We're also incredibly grateful to have had your loyalty and trust for over 20 years - it's clients like you that make us strive to be the best salon around.

We look forward to welcoming you back for your next appointment!

Warmly,
The team at Saks Hair Chester-Le-Street

Saks salon review

Kathleen Brown
14th Oct 2025
Team Member: Stacey Louise
5.0
Appointment verified by SaloniQ Software

Very friendly and efficient staff. They made me feel comfortable through the whole experience.

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Response from Saks Hair Chester-Le-Street

Hi Kathleen,

Thank you so much for taking the time to leave us a lovely review. We are pleased to hear that you felt comfortable during your visit at our salon. Our team takes great pride in providing friendly and efficient service to all our clients.

We truly appreciate your kind words and we hope to see you again for your next hair appointment.

Warm regards,

The Team at Saks Hair Chester-Le-Street

Best blow dry

Beverley Wilson
13th Oct 2025
Team Member: Emma
4.5

Went to Dublin for the weekend and my hair stayed in place so well
I also had an express treatment and my hair feels super soft
Thanks Emma x

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Response from Saks Hair Chester-Le-Street

Hi Beverley,

Thank you so much for taking the time to leave us a review! We're happy to hear that your hair stayed in place during your weekend in Dublin and that you enjoyed our express treatment. Soft and smooth hair is always our goal!

We'll be sure to pass along your kind words to Emma. She will be pleased to hear that she made your experience at our salon a great one.

We hope to see you again soon!

Warmly,
The Saks Hair team