Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

Read more...

Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
261 verified reviews
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Filter by rating

Excellent salon

Joanne Smith
27th Jun 2024
5.0
Appointment verified by SaloniQ Software

This was my second trip to the Bishop Auckland salon and both times I saw Georgia. She was great and did an excellent job on my hair (both times). She listened to what I wanted and gave me suggestions when I was unsure. I love my new hair and would recommend both Georgia and this salon to anyone. All of the staff I spoke to were friendly and professional. I will be back in a couple of months.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Joanne,

We are delighted to hear that you had a great experience at our salon on your two visits, and we appreciate you taking the time to write a review. We are even happier to know that Georgia has consistently been providing you with excellent service and that you are loving your new hair.

We take pride in our team's ability to listen to our customers' desires and provide helpful suggestions when needed, and we are glad that you found this to be the case during your visits. Our staff strives to be friendly and professional at all times, and we are glad that they made your experience even more enjoyable.

We look forward to welcoming you back in a couple of months and continuing to provide you with top-notch hair and beauty services.

Best regards,

The team at Saks Hair & Beauty Bishop Auckland

Hair cut and highlights

Mrs Tracey Jones
25th Jun 2024
5.0
Appointment verified by SaloniQ Software

As always the staff are really friendly. Jess did my hair and I am so pleased with the results. X

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Always fabulous

Janet Coates
22nd Jun 2024
5.0
Appointment verified by SaloniQ Software

always from walking through the door every one is so so welcoming
Melissa is amazing
Xxxx

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Shortcut

Emma Green
20th Jun 2024
5.0
Appointment verified by SaloniQ Software

Excellent customer service with Gemma and team,luvly atmosphere,excellent cut,will be back…

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Extraordinary

Victoria Simpson
19th Jun 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa is an expert with style and colour. In the year I’ve been her client she’s transformed my hair from being damaged, brittle (and quite frankly resembling a bale of hay) to a vibrant and glossy mane. I’m really happy with my hair and know I’m in expert hands at every appointment. I’d highly recommend Melissa! I really enjoy the banter too :)

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Hair

June Pennick
19th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

As always excellent cut and dry by Gemma. I have been a client of Gemma’s for many years and wouldn’t want to go anywhere else.

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Beauty

June Pennick
19th Jun 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

As always excellent service. Stevie is a perfectionist always ensuring the treatment are perfect. Thank you

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Happy Hair Day

Kath Billingham
19th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have Gemma cut and style my hair. Very pleased with the result and the friendly and professional service.

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Great Sevice

Helen Holmes
19th Jun 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

As always fantastic customer service. Everyone is very friendly. Issac is brilliant and loved my hair 😁

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Review of visit

Eileen Iddon
14th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Today I had a wash and blow dry by Gemma. As always she is very professional in her work ethics. Always makes you feel comfortable and at ease.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Eileen, thank you so much for taking the time to leave this lovely review. We're thrilled to hear that Gemma provided you with a professional and comfortable experience during your wash and blow dry. We will be sure to pass along your kind words to her. Thank you for choosing our salon, we look forward to seeing you again soon.
Best, The team at Saks Hair & Beauty Bishop Auckland.

Great Professional Service

Collette Lamb
6th Jun 2024
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie is a bubbly character who with her friendly approach makes the client feel valued. She works her magic on my hair and I always leave feeling uplifted as she does such a good job.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Collette Lamb,

We are delighted to hear that you had a great experience at our salon with Jessie! She is truly an asset to our team and we will be sure to pass along your kind words to her. We are glad that Jessie's friendly approach made you feel valued and that you left our salon feeling uplifted. That is always our goal for every client.

Thank you for taking the time to share your positive feedback with us. We hope to see you again soon for your next visit.

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Long term customer

Moira Barnes
5th Jun 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As always brilliant service from Mel!

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Excellent as ever

Lyn Bond
4th Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Everyone is always friendly.
Gemma is brilliant as usual. Always makes my hair look wonderful.It is always a pleasure to have my hair done by Gemma.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lyn,

Thank you for taking the time to leave a review. We are thrilled to hear that you find everyone at our salon to be friendly. We pride ourselves on providing a warm and welcoming atmosphere for all of our clients.

We are also delighted that you had a pleasant experience with Gemma during your visit. We will be sure to pass on your kind words to her. It is always our goal to make our clients feel wonderful when they leave our salon.

Thank you again for your kind words and for choosing our salon. We look forward to seeing you again soon.

Best wishes,

The Saks Hair & Beauty Bishop Auckland Team

Excellent

Sheila Head
1st Jun 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has always been able to manage my curly hair so well. She was great yesterday with my chemo hair. A star.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Sheila,

Thank you so much for your kind words! We are thrilled to hear that Gemma was able to achieve your desired look, even with your chemo hair. She truly is a star and we are lucky to have her on our team. We are so grateful for your continued support and we hope to see you again soon.

Best,
The Saks Hair & Beauty Bishop Auckland team

Excellent customer satisfied overall

Liz Spikings
31st May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma listens to what your concerns are & makes suggestions, based on her knowledge & experience, which I have always been very happy with.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Liz,

Thank you for taking the time to leave a review, we truly appreciate it. We are thrilled to hear that Gemma was able to provide suggestions based on her expertise and that you have always been happy with the results. It is our goal to ensure all of our clients feel listened to and leave our salon feeling satisfied. Our team at Saks Hair & Beauty Bishop Auckland is dedicated to providing top-notch service and we are happy to have met your expectations. We hope to see you again soon!

Best,
The Saks Hair & Beauty Bishop Auckland Team

Miss

Carly Aston
23rd May 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

I love my experience at Saks

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Cut and blow dry

Margot Davies
16th May 2024
Team Member: Charlotte
5.0
Appointment verified by SaloniQ Software

Can recommend Charlotte . Love my hair cut . Lovely stylist patient courteous and very professional 5star plus

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Response from Saks Hair & Beauty Bishop Auckland

Dear Margot,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our stylist, Charlotte. We pride ourselves in providing exceptional service and we are happy to hear that her professionalism and patience stood out to you.

We are also glad that you love your new haircut! We will be sure to pass on your kind words to Charlotte. We appreciate your recommendation and we hope to see you again soon!

Best wishes,
The team at Saks Hair & Beauty Bishop Auckland

Hair colour and style

Mrs Gail Summerson
15th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Such an enjoyable experience. Gemma knows exactly what to do with my hair. Everyone in the salon are so friendly and always greet me with a smiling face. Would never hold anywhere else

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Mrs

Eileen Iddon
11th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is always very professional in her work.
Very caring person and nothing is toomuch trouble.

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Salon Visit

Janet Lloyd
10th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Had a lip/chin wax with Stevie Jo and a cut and finish with Gemma R.
Absolutely awesome service as always. Nothing is ever too much trouble for the staff, the salon is welcoming and has a lovely ambience. Although I can't get in as often as I would like because of illness, it is always a pleasure to visit the salon. Gemma is a breath of fresh air, her attitude is infectious and she is a remarkable hair stylist. Stevie Jo is lovely and is always happy to bring the wax pot downstairs as I am unable to get up the stairs. I can't recommend highly enough.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Janet,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had an awesome experience at our salon, especially with Stevie Jo and Gemma R. Our team works hard to make sure that our clients feel welcomed and comfortable, and your kind words mean a lot to us.

We understand that your visits may be limited due to your illness, but we're always happy to see you whenever possible. We'll make sure to pass along your compliments to Gemma and Stevie Jo - they'll be delighted to hear it.

Thanks again for choosing our salon and for your kind words. We can't wait to welcome you back in the future.

Warmly,
Pauline & All the team at Saks Hair & Beauty Bishop Auckland

Jess

Maureen Roe
9th May 2024
Team Member: Jessica
5.0

Always a fabulous experience having my hair done by Jess. She's very friendly and talented.

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Male haircut

Anonymous
9th May 2024
Team Member: Gemma
4.0

Always a joy having my hair cut by Gemma

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Best treat ever

Denise Brough
9th May 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Excellent service from going into the shop to leaving. I always look forward to having my hair done. I feel rejuvenated. Thanks to all the staff but in particular to Gemma x

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Excellent as always

Lesley Richardson
8th May 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie provided a very comprehensive, relaxing facial based on her knowledge of my favourite treatments in the past. She made the whole experience feel like a luxurious treat. I also had a hair colour and cut done by Melissa - professional, personal and very well done as always. I came out of the salon today refreshed and feeling better.
I also spotted some very thoughtful, kind behaviour from Gemma in the way she handled a mistake made by a client about her appointment day - above and beyond!

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Fantastic stylists

Margaret Eadsforth
3rd May 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Jess listens to what I want to acheive, then explains everything, and when she was finished I got the perfect cut and colour I want, plus a style I can manage.

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Haircut

Dawn Hopps
1st May 2024
5.0
Appointment verified by SaloniQ Software

Tall jess! I love her banter and her hair styling!! Deffo recommend

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Cut and blow

Eunis Boodh
26th Apr 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I like the cut very much. Didn't like coffee out of a plastic mug!

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Toddler hair cut

Mrs Lauren Towers
26th Apr 2024
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie was lovely and was great with my daughter.

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Saks Bishop Auckland

Claire Wright
25th Apr 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

What a pleasure Jessica was,fully professional and with a smile,she chatted to me through out,and made me giggle,what a joy this ladie is,total asset to Pauline at saks Bishop Auckland.p.s I love my colour and cut.

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Cut&finish

Anonymous
22nd Apr 2024
Team Member: Gemma
5.0

Always a pleasure having my hair done by Gemma. She’s a lovely friendly woman who makes you feel relaxed. Thank you Gemma

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Colour change

Jayne Simpson
20th Apr 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Great as always

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jayne,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had another great experience at our salon.

It means a lot to us that you keep coming back and we are so grateful for your continued support. We always strive to provide the best services to our valued clients like you.

We can't wait to see you again soon and give you another amazing salon experience!

Best regards,
The team at Saks Hair & Beauty Bishop Auckland

Best stylist in county Durham

Karl Logan
18th Apr 2024
Team Member: Jessica
5.0

Warm and friendly listens to what I want, explains everything best stylist in Durham

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Response from Saks Hair & Beauty Bishop Auckland

Hi Karl,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had such a positive experience with our team and that you found our stylist to be the best in the Durham area.

At Saks Hair & Beauty, our top priority is providing excellent customer service and creating a warm and inviting atmosphere for our clients. We're happy to hear that you felt listened to and that our stylist took the time to explain everything to you.

We appreciate your kind words and look forward to seeing you again soon!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Cut and Style

Tracy Shenton
11th Apr 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Really happy with my new style, exactly what I asked for. Issac took time to listen to my hair issues and suggested resolutions in the form of my fabulous haircut and style…..Amazing job!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Tracy,

Thank you so much for your lovely review of your experience at our salon. We are absolutely thrilled to hear that you are happy with your new style and that Issac was able to provide you with the perfect solution for your hair concerns. We truly appreciate you taking the time to share your feedback with us.

It was a pleasure having you at our salon and we hope to see you again soon for another fabulous haircut and style. Our team at Saks Hair & Beauty Bishop Auckland is always here to provide our clients with the best possible service. Thank you for choosing us for your hair needs.

Best regards,
The Saks Hair & Beauty Bishop Auckland Team

Haircut

Eyvette Raine
5th Apr 2024
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Always have a lovely experience, and haircut always really lovely.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Eyvette,

Thank you so much for your kind words and for taking the time to leave us a review. We're glad to hear that you always have a lovely experience and that you're happy with your haircuts.

We appreciate your support and we're grateful to have you as a valued customer. It's our goal to always provide our clients with top-notch services and we're thrilled that we've been able to do so for you.

Thank you again for choosing our salon and for leaving us a positive review. We can't wait to see you again soon!

Best,
The team at Saks Hair & Beauty Bishop Auckland

Very pleased

Linda Cassidy
5th Apr 2024
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Loved the colours and cut Selby did for me. And she even got my daughter in for next week too! Lovely friendly service. Well
worth the extra 30 min drive to get to you!

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Response from Saks Hair & Beauty Bishop Auckland

Dear Linda,

Thank you so much for taking the time to leave us such a lovely review! We are so glad to hear that you loved your colours and cut done by Selby and that she was able to accommodate your daughter as well.

We truly value our clients' satisfaction and we are happy to know that our friendly service made your visit even more enjoyable. It's wonderful to hear that the extra drive to our salon was worth it for you.

We look forward to seeing you and your daughter again next week. Wishing you a great day ahead!

Best regards,
The Team at Saks Hair & Beauty Bishop Auckland

Colour

Anonymous
4th Apr 2024
Team Member: Jessica
5.0

Fab service

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Saks Bishop Auckland

Anonymous
4th Apr 2024
5.0

He was professional and efficient as well as friendly and helpful with advice on hairstyle

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Chill Time

Denise Currie
29th Mar 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie is always happy and makes you very relaxed and explains everything she is going to do before hand to prepare you
Takes an interest in you and gives a personalised experience
Ensures a relaxed environment

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Response from Saks Hair & Beauty Bishop Auckland

Hi Denise,

Thanks so much for taking the time to leave a review. We're glad to hear that Stevie made your experience at our salon enjoyable and relaxing. Our team always strives to provide a personalized and comfortable experience for our clients. We appreciate your feedback and we hope to see you again soon.

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Excellent experience

Denise Currie
29th Mar 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Issac is always attentive and focuses on an individual experience. Ensures he communicates with me and always delivers what I require
Excellent teamwork within the salon which makes for a pleasurable visit

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Massage & facial

Vicky Hall
28th Mar 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is amazing at what she does. She takes time to listen to your concerns about your skin or tensions and then she fixes them. You leave feeling like your walking on clouds

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Response from Saks Hair & Beauty Bishop Auckland

Hi Vicky,

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Amy at our salon. Our team takes great pride in providing exceptional service and we are glad that Amy was able to listen to your concerns and provide a solution, leaving you feeling relaxed and refreshed.

We hope to see you again soon for another wonderful experience with us.

Warmly,
The Saks Hair & Beauty team at Bishop Auckland

Brilliant

Nicola Lee
22nd Mar 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

I love getting my hair done in Saks.
All of the staff are so attentive and friendly. Mel always cuts my hair exactly as I like it.

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:-)

Ella Gemski
21st Mar 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

The best haircut I ever had! I love it so much thank you! 😊

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Hair

Hayley Woodward
21st Mar 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Amazing as always

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Mrs

Anonymous
19th Mar 2024
5.0

Brilliant as always

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Best Hair salon in County Durham!

Catherine Hopper
14th Mar 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma such a lovely person. Takes time to listen and understand exactly what you’re looking for.,Well impressed! Best haircut ever! Definitely recommend!! Thank you.,

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Ms

Susan Haycroft
13th Mar 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Excellent service, great staff. All very friendly.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Susan,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had an excellent experience at our salon and that our staff were able to provide you with great service. We always strive to create a friendly and welcoming atmosphere for our clients, and we are glad that this came across during your visit.

Thank you again for your kind words and for choosing our salon. We can't wait to have you back and give you another wonderful experience.

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Hair cut and BlowDry

Dorothy Chandler
12th Mar 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Lovely experience Thankyou

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Hair cut

Anonymous
29th Feb 2024
5.0

Fantastic service as always, friendly staff,Gemma as good as she is all the time wouldn't go anywhere else

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5 star

Andrew Richards
29th Feb 2024
Team Member: Gemma
5.0

Great as always. Gemma always provides fantastic service with a smile

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Response from Saks Hair & Beauty Bishop Auckland

Dear Andrew,

Thank you so much for your lovely review! It means a lot to us that you had a great experience at our salon. We're so glad to hear that Gemma always provides fantastic service with a smile - she truly is one of our best stylists.

We appreciate your continued support and hope to see you again soon for another amazing visit. Keep letting us know how we're doing, as it helps us improve. Thanks again for choosing Saks Hair & Beauty Bishop Auckland.

Best regards,
The Saks Hair & Beauty Bishop Auckland team

Regular styling

Noreen Oates
27th Feb 2024
Team Member: Melissa
5.0

Excellent service as usual

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Response from Saks Hair & Beauty Bishop Auckland

Dear Noreen,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an excellent experience at our salon. Our team works hard to provide top-notch service to all of our clients, and we are so glad that we met your expectations.

We hope to see you again soon and continue to provide you with exceptional services. Your support and feedback mean a lot to us. Thank you for choosing our salon for your hair and beauty needs.

Kind regards,
The Team at Saks Hair & Beauty Bishop Auckland