Saks Hair & Beauty Bishop Auckland

113 Newgate Street, Bishop Auckland, Durham, DL14 7EN

About us

Our Bishop Auckland salon is oh-so-perfectly located at 113 Newgate Street – a stone’s throw away from the historic market square – so make us your first stop for hair and beauty! We’ve had the immense privilege of making our customers feel amazing for over 25 years. Outstanding customer care and cutting-edge hair and beauty treatments is our game and exactly what you can expect when visiting our award-winning team of experts.

Boasting a friendly atmosphere, we look forward to making you look and feel a million dollars using only the best products around (naturally!) including Kerastase, L’Oréal, Elemis, LVL Lashes and 3D Lipo – we can’t wait to see you.

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Opening hours

Monday Closed
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 20:00
Friday 09:00 - 20:00
Saturday 08:30 - 16:00
Sunday Closed

Our work

Reviews

4.91
261 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Gorgeous blow dry

Joanne E
24th Feb 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

First class blow dry & wave.
Always a pleasure to see him. He’s awesome!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Joanne E,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a first-class blow dry & wave and that our team member made it a pleasure for you. We pride ourselves on providing excellent service and it means a lot to us to see that our efforts are appreciated.

We're grateful for your kind words and we will make sure to pass them on to our team member. We can't wait to see you again soon and give you another awesome experience!

Best wishes,
The Team at Saks Hair & Beauty Bishop Auckland

Salon Experience

Brenda Wilson
21st Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual a friendly relaxed experience from professional staff

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First hair cut

Rebecca Williamson
17th Feb 2024
Team Member: Jessica
5.0
Appointment verified by SaloniQ Software

Brought my little boy (1 year old) for his first hair cut today. Jess was absolutely great with him and helped keep him entertained while trimming his hair. His hair looks great and he loved his first salon experience!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Rebecca,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that Jess did such a great job with your little boy's first haircut. It can be such a big milestone and we are glad that she made it a positive experience for him.

We are always happy to see our clients, big or small, leaving our salon with a smile on their face. It truly means a lot to us.

Thank you once again for choosing our salon for your son's first haircut. We hope to see you both again soon.

Best wishes from the team at Saks Hair & Beauty Bishop Auckland.

Long term customer

Moira Barnes
14th Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual, lovely efficient visit. Melissa has seen me go from shoulder length hair, to a bob and eventually a short cut, which I've kept for at least 6 years.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Moira,

Thank you so much for your kind words about your recent visit to our salon. It's always a pleasure to have you in and we're thrilled to know that you've been coming to us for the past 6 years. We love being a part of your hair journey, from shoulder length to a short cut!

We're also glad that you had a lovely and efficient visit with Melissa. She's a true expert at creating beautiful hair transformations and we'll be sure to pass along your appreciation to her.

Thank you again for your continued support. We can't wait to see you again soon!

Warmly,
The team at Saks Hair & Beauty Bishop Auckland

Haircut

Vicky Cockburn
14th Feb 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma was as amazing as always :) she knows exactly how I like my hair and always does a fantastic job!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Vicky,

Thanks for taking the time to leave such a lovely review! We're so happy to hear that Gemma was able to give you another amazing hair experience. She truly is a talented stylist who knows exactly how to make our clients feel their best.

We appreciate your continued loyalty and we look forward to seeing you again soon. If there is anything else we can do to make your visit even better, don't hesitate to let us know.

Take care,
The team at Saks Hair & Beauty Bishop Auckland

Brows

Julie Taylor
9th Feb 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Great as always. Very friendly and great brows!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Julie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us and that you loved your brows! We pride ourselves on providing a friendly and welcoming atmosphere for all of our clients.

We appreciate your kind words and hope to see you again soon for your next beauty appointment. Thank you for choosing us at Saks Hair & Beauty Bishop Auckland.

Best,
The team at Saks Hair & Beauty Bishop Auckland

Nails

Susan Holden
9th Feb 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Stevie Jo always does a good job!! I’m pleased with them and chuffed I picked black as it looks quite sophisticated!!

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Love my colour

Caroline Coatsworth
8th Feb 2024
Team Member: Jessica
4.0
Appointment verified by SaloniQ Software

Love my pink & purple and Jess doesn’t mind me doing work whilst having my hair done which is very boring I know but much appreciated. Thanks Jess!!

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Short cut

Lyn Boustead
5th Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Beautiful cut, lovely stylist who always has fabulous knowledge and expertise! Wouldnt use anyone else

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Response from Saks Hair & Beauty Bishop Auckland

Hi Lyn,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you had a beautiful cut at our salon and that our stylist was able to showcase their knowledge and expertise. It's always a pleasure to have you in our salon and we are honored that you wouldn't trust anyone else with your hair.

We look forward to seeing you again soon!

Warm regards,
The Team at Saks Hair & Beauty Bishop Auckland

At

Paula Wilson
3rd Feb 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Great cut and colour. Friendly service x

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Excellent

Emma Wilson
3rd Feb 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Amazing colour and finish.Thank you!!!

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Cut and finish

Judith
2nd Feb 2024
Team Member: Gemma
5.0

It’s always a pleasure going to this salon. Everyone is always so welcoming and friendly. Gemma is a very talented stylist and lovely woman. Thank you

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Haircut

Debra Astbury
1st Feb 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma has been styling my hair for several years now. She is a lovely person and we always have a good chat. She understands my naturally curly hair and always manages to do something different when I am ready for a change. All of the staff are welcoming and friendly.

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Always Amazing!

Katie B
31st Jan 2024
Team Member: Stevie Jo
5.0
Appointment verified by SaloniQ Software

Always fantastic service from Stevie, soo good at what she does, amazing!

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Jess

Anonymous
26th Jan 2024
5.0

Jess is always very friendly and professional. She takes pride in her work and always does a great job. She talks through different options and is keen to know about how I want my hairstyle. She's good fun and I always leave smiling 😃

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Couldn’t ask for a better hairdresser

Gail Richards
24th Jan 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is such an amazing hairdresser, listener, therapist, advisor and all round kind and wonderful person!

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Great

Ellie Watson
21st Jan 2024
Team Member: Issac
4.5
Appointment verified by SaloniQ Software

Isaacs been amazing as always

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Best personalised salon

Gemma Smith
18th Jan 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is fab. Not only is she a very talented and knowledgeable stylist, she’s become a friend. She always makes you feel good about yourself, she takes the time to ask about family/life and nothing is any trouble. Gemma has done my hair for a few years now and I wouldn’t change that. I’ve had lots of tips and advice about hair care, my hair is in excellent condition thanks to Gemma.

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Great stylist and team

Helen Coverdale
17th Jan 2024
Team Member: Jessica
5.0

Jess is always upbeat and funny, and more importantly a really good hairdresser. The first time I visited she knew instinctively what I wanted and did my difficult hair better than any other hairdresser I had been to before.
From the conversations I have had, it seems that the manager really looks after her staff which contributes to a great atmosphere in the salon.

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Perfect!

Trisha Sharky
16th Jan 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

As usual staff very approachable and welcoming. I've been a client here for years and it's very evident that customer care is a priority.

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Saks bishop

Claire Bryson
13th Jan 2024
4.5
Appointment verified by SaloniQ Software

I’ve been having my hair cut at Saks for many years , my stylist Simon is amazing he always makes me smile , I never feel nervous about the outcome as I trust him 100% with my hair . All staff are pleasent and chatty especially the receptionist who always makes you feel welcome x

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Cut and style

April Dickens
13th Jan 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Lovely experience friendly team. Really pleased with the cut and style. I definitely will return. Great start to the weekend! Thank you.

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Nails

Faith Thompson
10th Jan 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

10/10 experience, salon environment was very positive and relaxing, couldn’t rate any enough, very professional and friendly, customer service was outstanding, couldn’t recommend enough

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Friendly efficient service

Margaret Davison
9th Jan 2024
Team Member: Melissa
5.0

Melissa has been cutting / styling my difficult fine hair for more years than I care to remember. Always friendly, listens to my thoughts on style, advises when necessary and besides that we ways enjoy a good chat as we put the world to rights. My appointment time flies by.

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Mrs

Jackie Harrison
6th Jan 2024
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Melissa was chatty and friendly, she offered me coffee, cut and styled my hair the way I wanted and checked if I was happy with the result

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Nail update

Susan Holden
5th Jan 2024
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is a lovely person who has looked after me and my treatments for the last 10 years. She’s very professional and I wouldn’t dream of going anywhere else!

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Perfect as always

John Wearmouth
4th Jan 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Known Gemma for years and being going to Saks Bishop Auckland even longer, she’s a top stylist and all the staff are friendly and helpful

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Amazing

Claire Proud
4th Jan 2024
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Absolutely fantastic, best hairdressers ever

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MR

Karl Logan
23rd Dec 2023
Team Member: Jessica
5.0

Excellent service ,cutting second to non as an ex hairdresser her precision to detail was very impressive, customer skills made me feel confident of her abilities, I would and will recomend her to all my friends and colleagues

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Response from Saks Hair & Beauty Bishop Auckland

Hi Karl,
Thank you so much for taking the time to leave us such an amazing review! We are so glad to hear that you were impressed with the quality of the service our staff provided. We always strive to ensure that everyone who visits us experiences a memorable salon experience and it is deeply fulfilling to hear that we achieved that for you.

We know that the recommendations of satisfied customers are what help us build our business, so we really appreciate you spreading the word to your friends and colleagues.

Thank you again for your words of support, we really do appreciate it.

Warm regards,
The Team at Saks Hair & Beauty

Ms

Sharon Cruddace
23rd Dec 2023
Team Member: Selby
5.0
Appointment verified by SaloniQ Software

Excellent

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Perfection in a hair style

Jessica Moore
22nd Dec 2023
Team Member: Melissa
5.0
Appointment verified by SaloniQ Software

Absolutely love my new shorter hair and the colour is absolute perfection. This is why I’ve been a client of Melissa’s for 10 years plus!

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jessica,

We're so pleased to hear that you love your new shorter hair and the perfect colour. It's fantastic that you've been a devoted client of Melissa's at our salon for the past 10 years! We sincerely appreciate your feedback and loyalty and we're so glad to have been able to make you feel beautiful.

Thank you for taking the time to leave your review and for continuing to trust us with your look. We hope to see you again soon!

Warm regards,
The team at Saks Hair & Beauty Bishops Auckland

Salon Experience

Denise Currie
22nd Dec 2023
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Always gives individual attention, listens, advices and takes a genuine interest in your wellbeing, makes your experience relaxing and special

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Response from Saks Hair & Beauty Bishop Auckland

Hi Denise,
Thank you for taking the time to review our services. We really appreciate that you value the individual attention that you receive and the advice from our team. We always strive to make your experience relaxing and special, as we know how important it is for you to feel confident with each visit. Your wellbeing is always at the heart of what we do and we value our customers' feedback.
It was great to have you as our guest, so we sincerely hope to see you at Saks Hair & Beauty soon.
Warm regards,
The Team at Saks Hair & Beauty

Fabulous

Jackie Gent
21st Dec 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is excellent in every respect. She is talented, professional and a genuinely lovely girl. She has been my stylist for many years and she is second to none.

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Response from Saks Hair & Beauty Bishop Auckland

Hi Jackie,

Thank you so much for your kind words about Gemma. We are thrilled you continue to be a loyal customer and grateful for your appreciation of the care and attention our team provide.

Gemma’s expertise and level of service is something we pride ourselves on here at Saks Hair & Beauty and we are delighted to be able to offer you help and advice to achieve the look you desire.

We hope you will continue to visit us in the future to see what other new and exciting services we may have to offer.

Thank you again,

The team at Saks Hair & Beauty.

Massage

Valarie Breckan
19th Dec 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Massage with amy is absolutely devine.lovely girl and very friendly

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The Best!

Suzanne Coverdale
15th Dec 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fabulous experience as usual, so lovely to see Gemma back too. Always a pleasure and nothing is ever too much trouble from everyone. Fabulous team xx 😘

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Response from Saks Hair & Beauty Bishop Auckland

Hi Suzanne!
We’re thrilled to hear that your experience at Saks was a great one as usual. We’re also glad to have Gemma back and that she was able to make your visit special. Our team works hard to make sure each guest is warmly welcomed and taken care of.

We hope to have the pleasure of serving you again soon!

Thanks for the amazing review,
The team at Saks

Excellent

Judith Glaister
15th Dec 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Fantastic service 👏

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Xmas hair

Anonymous
14th Dec 2023
Team Member: Issac
5.0

Fabulous

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Hair colour and style

Anonymous
14th Dec 2023
Team Member: Gemma
5.0

Gemma is very friendly and really makes you feel at ease.

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Always happy!

Mrs Denise Stout
14th Dec 2023
Team Member: Georgia
5.0
Appointment verified by SaloniQ Software

Georgia is my regular stylist and I’m always happy with what she does with my hair and her easy relaxed manner.

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Beyond expectations

Lesley Richardson
13th Dec 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Great joined-up service today - already had facial and hair booked in one after the other (just as I like it) and Amy spotted an opportunity for getting my nails done.

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Short notice cut

Dawn Hopps
13th Dec 2023
Team Member: Jessie
4.5
Appointment verified by SaloniQ Software

Jess..love her..so easy to be with..love the cut..even though she never let's me get what I want!

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Brilliant service

Toni Wallace
12th Dec 2023
Team Member: Issac
5.0
Appointment verified by SaloniQ Software

Always understands what I want. The end results are always amazing. Been to many salons before but now I would never go anywhere else

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Brilliant service

Michelle Aindow
8th Dec 2023
Team Member: Selby
4.5
Appointment verified by SaloniQ Software

Selby is a brilliant hairdresser and such funny and pleasant lady. She listens to what you say and has good advice too. Thanks Selby from a very happy client today. Merry Christmas all 🎄

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Salon experience

Anne Dunnet
7th Dec 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Having been a customer for a lot of years, I have always been extremely happy with the service. The stylists are all very welcoming and very professional.The salon has a welcoming atmosphere.

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Response from Saks Hair & Beauty Bishop Auckland

Dear Anne,

Thank you so much for your kind words and for being a loyal customer of ours for so many years. It's great to hear that you feel welcomed by our stylists and that you value the professional service we offer. We truly appreciate you noticing the positive atmosphere at the salon.

We would like to thank you again for taking the time to share your experience. It's feedback like this that motivates us to continue doing our best every day.

Warm regards,
The Team at Saks

Salon experience

Anne Dunnet
7th Dec 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Having been a customer for a lot of years, I have always been extremely happy with the service. The stylists are all very welcoming and very professional.The salon has a welcoming atmosphere.

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Value
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Christmas highlights

Daisy Preston
7th Dec 2023
Team Member: Jessie
5.0
Appointment verified by SaloniQ Software

Jessie made Daisy feel at ease straight away talking her through everything and helping her to feel less anxious

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Amy

Alison (Gemmas Client) Mathews
6th Dec 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Very efficient and friendly

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Amy

Alison (Gemmas Client) Mathews
6th Dec 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Very efficient and friendly

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Re style

Carol Philipson
4th Dec 2023
Team Member: Gemma
5.0

Brilliant!

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Eyes

Lynn Butler
29th Nov 2023
Team Member: Amy
5.0
Appointment verified by SaloniQ Software

Amy is always very pleasant and very welcoming.

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