Joanne Hairdressing Poole

10-11 Neighbourhood Centre, , Culliford Crescent, Poole, Dorset, BH17 9DW

About us

Welcome to our warm and luxurious 5 star salon in Canford Heath, Poole. Voted the best salon in BCP 2024!
We've got a great team of stylists who will give you the highest level of technical and artistry services.
We will ensure that your salon experience is excellent and your hair is even better.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 18.00
Friday 09:00 - 19:30
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
1,618 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Just Perfect

Sandra Mackin
19th Sep 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

I absolutely love coming into the salon to get my hair done. There is always a friendly reception and you're made to feel at ease and comfortable. I love the way Marcia knows her clients, she understands their concerns about their hair and is always on hand to offer advice. I always leave the salon feeling I've had a lovely pampering session and some special "ME" time.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Sandra,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you love coming to our salon for your hair appointments.

Our team takes great pride in providing a warm and welcoming atmosphere, and we are happy to know that you feel at ease and comfortable during your visits.
We will be sure to pass on your kind words to Marcia for her outstanding service and understanding of your hair concerns.

We strive to make each visit feel like a pampering session for our clients, and we are glad you leave feeling refreshed and rejuvenated. Thank you once again for sharing your experience with us.

thank you
The team at Joanne Hairdressing Poole

Curls

Jan
17th Sep 2024
Team Member: Katherine
5.0

Loved the curls done with the straighteners

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Jan,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you loved the curls done with the straighteners. It's always great to know that our clients are happy with their results.

Our team works hard to ensure that all of our clients leave feeling confident and beautiful. We are so glad that we were able to achieve that for you. Thank you again for the feedback and for choosing us for your hairdressing needs.

We can't wait to see you again soon!

Best,
The team at Joanne Hairdressing Poole

Loyal customer

Lucy Dipper
16th Sep 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma is great! Thanks for another fantastic cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Lucy,

Thank you so much for leaving such a positive review about Gemma's skills at our salon. We are thrilled to hear that you had another fantastic cut with her. We will definitely let Gemma know about your kind words and appreciation.

We are always happy to see you at our salon and provide you with the best service possible. Thank you for choosing us and we look forward to seeing you again soon!

Best regards,
The team at Joanne Hairdressing Verwood

Very good haircut

Vicki Wilson
14th Sep 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma gave me a good cut-exactly what I asked for- and was very efficient.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Vicki,

Thank you for taking the time to leave us a review! We are happy to hear that Gemma provided you with a good cut and efficiently met your expectations. We strive to ensure that our clients receive the styles they desire and it's always a pleasure to see those efforts recognized.

Our team appreciates your kind words and we hope to see you again soon for your next hair appointment.

Best Regards,
The team at Joanne Hairdressing Verwood

Professional /Caring

Penny Bartlett
14th Sep 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

My first time at Joannes so was apprehensive but I needn't have been. Mark was very caring & determined to create the style & colour that I had in mind. Great salon & impressed that the staff were working as a team. Nice atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Penny,

We are so happy to hear that your first experience at our salon was a positive one. Mark is truly dedicated to creating the perfect style and color for each of our clients, and we are glad he was able to achieve your desired look.

Here at Joanne Hairdressing Poole, we value teamwork and it's wonderful to hear that it was evident during your visit. We believe it creates a more enjoyable and comfortable atmosphere for our clients.

Thank you for taking the time to share your feedback with us. We hope to see you again soon for another great salon experience.

Best wishes,
The team at Joanne Hairdressing Poole

Excellent Har d.

Mrs Margaret Whitehead
11th Sep 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

I ways come away with perfect cut and style .

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Mrs Margaret,

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you always come away with a perfect cut and style from our salon. That is exactly what we strive to achieve for every one of our clients.

We truly appreciate your loyalty and trust in our services. It means a lot to us to have satisfied customers like you. We look forward to welcoming you back for your next appointment.

Thank you again for your kind words and for choosing our salon. Take care!

Best regards,

The team at Joanne Hairdressing Verwood

Perfect!

Abigail MacLennan
10th Sep 2024
Team Member: Gemma
5.0

Lovely! Can’t fault my visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Abigail,

Thanks for leaving such a positive review for our salon. We're delighted to hear that you had a lovely experience during your visit and couldn't find any faults. We take pride in providing top-notch services to all our clients and your feedback means a lot to us.

We hope to see you again soon for another enjoyable visit. Take care!

Warmly,
The Team at Joanne Hairdressing Verwood

Gents Haircut

Simon
9th Sep 2024
Team Member: Hayley
5.0
Appointment verified by SaloniQ Software

Excellent - thanks!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Simon, thank you for your kind words! We are so glad to hear that you had an excellent experience with us. Our team at Joanne Hairdressing Verwood strives to provide the best service possible and it's always wonderful to receive positive feedback. We hope to see you again soon for your next haircut. Thanks again for choosing our salon. Take care!
Warmly,
The team at Joanne Hairdressing Verwood

Twice she has not listened

anon
7th Sep 2024
2.0

I have visited in the past and have been happy with the service. However, the last two times I have been served by the same stylist and both times she did not adhere to my request to the length of my hair. Instead she has cut my hair to her own interpretation to what it should look like, and not to what I wanted. Perhaps I should have said something at the time, but I do not like in person confrontation.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear anon,

Thank you for taking the time to share your experience at our salon. We are glad to hear that you have been happy with our service in the past. However, we are sorry to hear that your recent visits with the same stylist did not meet your expectations. We want to ensure that every client leaves our salon feeling satisfied.

We apologise for any miscommunication regarding the length of your hair. We understand that it can be uncomfortable to address such concerns in person. We encourage you to please if you feel uncomfortable to show a picture or hand gesture the length you require to ensure in the future if our services do meet your desired outcome. Your feedback is valuable to us, and we always strive to improve and provide the best service for our clients.

We hope to have the opportunity to make it up to you in the future and restore your trust in our salon. Thank you again for bringing this to our attention.

Best regards,
The team at Joanne Hairdressing Poole

Mr

Anonymous
6th Sep 2024
5.0

Great cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great cut at our salon. It means the world to us that you enjoyed your experience with us.

Our team at Joanne Hairdressing Poole always strives to provide the best service and a great cut for our customers, and we are glad to know that we have achieved that with you.

We really appreciate your support and we cannot wait to see you again in the future!

Best regards,

The team at Joanne Hairdressing Poole

Loved it a lot!!

Chloe Blackmore
5th Sep 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Initially I went in for a balayage as I wasn’t too sure what I wanted or knew what to do with my hair as I hadn’t had it done for nearly over a year but thankfully Chrissie knew the best thing for me! She was so helpful and was able to explain what she was doing and she didn’t make the appointment feel awkward at all. She was able to keep a conversation flowing and was able to not make me feel awkward throughout my appointment. Thank you chrissie!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Chloe,

We are thrilled to hear that your visit to our salon was a success! Thank you for choosing us for your hair needs and for taking the time to write this lovely review.

We are delighted to hear that our stylist Chrissie was able to provide you with the perfect balayage and make your appointment a comfortable and enjoyable one. We appreciate your kind words about her expertise and friendly demeanor.

We always strive to create a welcoming and relaxed atmosphere for all of our clients, and it means a lot to us that you felt at ease during your visit.

Thank you again for your support, and we look forward to seeing you again soon.

Best regards,

The team at Joanne Hairdressing Poole

Haircut and blowdry

Teresa Sephton
3rd Sep 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Very pleased with cut and blowdry excellent job

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Teresa,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were pleased with the cut and blowdry you received at our salon. Our team works hard to ensure that all of our clients leave feeling happy and confident with their hair.

We truly appreciate your feedback and look forward to seeing you again in the future. If there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Take care and have a wonderful day!

The team at Joanne Hairdressing Poole

Great friendly service

Louanna Lane
2nd Sep 2024
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

I booked an appointment today for my daughters to get their haircut before returning to school. Both Mia and Callum were fantastic, asking me and my daughters what they wanted and gave them a real salon experience. My girls always look forward to going to get their haircut as they have they have always been treated really well. Mia also managed to fit me in for a consultation and patch test afterwards to set up my first appointment. She was very informative and helped me decide the way to go with my colour and booked my appointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Louanna Lane,

Thank you so much for taking the time to leave us a lovely review. We are thrilled to hear that Mia and Callum provided your daughters with a fantastic haircut experience. At Joanne Hairdressing Poole, it is always our priority to make sure our clients feel comfortable and satisfied during their visit.

We are glad that your daughters always look forward to their haircuts with us and it's wonderful to hear that they have always been treated well. We are also happy to hear that Mia was able to assist you with a consultation and patch test for your upcoming appointment.
We look forward to seeing you soon .

Thank you again for choosing Joanne Hairdressing Poole and we look forward to seeing you and your daughters again soon.

Best regards,

The team at Joanne Hairdressing Poole

Child haircut

Elyse Crighton
31st Aug 2024
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Both my kids had haircuts today from Georgina and Hannah (I think that's there names) they were both very passionate and took there time highly recommend

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Elyse,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that both of your kids had a great experience with our stylists Georgina and Hannah. We pride ourselves on our team's passion and attention to detail, and we are happy to hear that it shined through during your visit.

We appreciate your recommendation and look forward to welcoming you and your family back to our salon in the future.

Warmly,
The team at Joanne Hairdressing Verwood

Wash & blow dry

Lavinia Samways
31st Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Very friendly but professional, always does a great job!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hello Lavinia,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you appreciate our friendly yet professional approach and that we always do a great job for you.

We take great pride in providing excellent service and creating a welcoming atmosphere for all of our clients. It's wonderful to know that we have met your expectations.

We look forward to seeing you again soon and providing you with another great experience at our salon.

Warmly,

The Team at Joanne Hairdressing Poole

Amazing experience

Dominika Gasior
30th Aug 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Lovely stylist amazing job

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Dominika,

Thank you for leaving us a review! We're happy to hear that you had a great experience at our salon. Your kind words mean a lot to us and we're glad that our stylist did an amazing job for you.

We hope to see you again soon!

Best regards,
The team at Joanne Hairdressing Poole

Excellent friendly service

Gemma Mawer
28th Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Another lovely appointment. Thank you Callum

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Gemma,
thank you so much for taking the time to leave us this kind review. We are thrilled to hear that you had another lovely appointment with Callum. Our team at Joanne Hairdressing Poole always strives to provide great service to our valued clients like you. We look forward to seeing you again soon! Team at Joanne Hairdressing Poole.

Nice cut

Kathy Bentley
28th Aug 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Well cut hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Kathy,

Thank you so much for taking the time to leave a lovely review. We are thrilled to hear that you had a great experience with us and were happy with your haircut. Our team takes pride in delivering top-notch services to our clients.

We look forward to seeing you again soon and providing you with another great haircut. Your satisfaction is our top priority.

Thank you again for choosing our salon and for your kind words. We truly appreciate it.

Best,
The Team at Joanne Hairdressing Verwood

Highlights redone

June Brown
28th Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Arrived for the highlights and well needed cut . Acknowledged once entered into salon with friendly greeting All staff busily working away . Very small wait of 5 mins then coat taken and sat at chair for highlights to be started . Usual cup of tea and mags to read till hair was done enough to be now washed and foils removed ( sorry didn’t get lady who washed it but oh how that head massage relaxes you after the conditioner goes on . Then back to chair for cutting and blow drying and a bit of hair straighteners to help give it a boost . All in all well worth every pound fill back to normal and tidy again . 110% to all staff who work at Joanne’s and make us customers feel individually happy . And a thank you to mark for as usual letting me walk out glowing and happy with hair .

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear June,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a positive experience with us and were pleased with your highlights and cut.

Our team strives to make every client feel welcome and relaxed from the moment they step into our salon. We are glad that you felt acknowledged and received a friendly greeting.

It's great to hear that you enjoyed our refreshments and magazines while your hair was being attended to. We take pride in our hair washing and conditioning experience, and we are glad that our head massage helped you relax.

Thank you for acknowledging our hardworking staff and for mentioning Mark specifically. We will make sure to pass on your kind words to him.

We look forward to seeing you again soon and making sure your hair stays glowing and happy!

Best regards,
The Joanne Hairdressing Poole team.

Regrowth roots

Havard
27th Aug 2024
Team Member: Chrissie
4.5
Appointment verified by SaloniQ Software

First class treated extremely well from start to finish. Very professional.
Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Havard,

Thank you for taking the time to leave such a positive review about your experience at our salon. We are delighted to hear that you felt treated with first class service and that our team was able to provide a professional experience from start to finish.

We strive to provide the best possible service to all of our valued clients and we are happy to know that we have met your expectations. Thank you again for choosing our salon and we look forward to pampering you again in the future.

Best regards,
The team at Joanne Hairdressing Poole

Good cut

Sandra Blainey
25th Aug 2024
Team Member: Chrissie
4.5
Appointment verified by SaloniQ Software

A very good haircut as always. Shorter than I asked, and not really like the photo, but it's a very good cut and will be fine in a few weeks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Sandra,

Thank you for taking the time to leave us a review. We're glad to hear that you were happy with your recent haircut at our salon. It's always a pleasure to have you as our client.

We apologize if the final result was shorter than you had anticipated and not exactly like the photo. We always strive to meet our clients' expectations and create a great experience for them. However, we understand that hair can have a mind of its own sometimes and we're confident that in a few weeks, your haircut will have settled in nicely and you'll love it even more.

Once again, thank you for your support and we look forward to seeing you again soon.

Best wishes,
The team at Joanne Hairdressing Poole

Dry cut

Daniel swann
24th Aug 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Jacqui is brilliant. She always does my hair. How I want it. Every time I go to her the style gets to how I use to have.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Daniel,

Thank you for taking the time to leave such a lovely review! We are happy to hear that Jacqui always gets your hair just the way you like it. We pride ourselves on providing top-notch service to our clients and we're glad it reflects on your visits with us.

We value your loyalty and are committed to maintaining your preferred style each time you come to our salon. Thank you for choosing us and we look forward to seeing you again soon!

Warmly,
The team at Joanne Hairdressing Poole

Great result as always

Christine Dell
23rd Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

I always feel confident and relaxed with Callum. He is such a nice young man and a great stylist. It’s a bit pricey but the result is well worth it. Wasn’t advices about colour services as I was having my usual colour put on

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Christine,

Thank you so much for taking the time to leave a review for Callum at our salon. We're so glad to hear that you feel confident and relaxed with him and that you are happy with the results of your services.

We always strive to provide high-quality services and we're thrilled that you enjoyed your experience with Callum as your stylist. We apologize that you were not advised about our colour services and we will make sure to communicate this with our team for future reference.

Thank you again for your support and feedback. We look forward to seeing you again soon!

Warm regards,

The team at Joanne Hairdressing Poole

Holiday hair cut

Sonia Case
22nd Aug 2024
5.0
Appointment verified by SaloniQ Software

Today I had my hair cut I have been growing it for a long time now the whole experience was amazing I was treated with respect offered coffee the massage chair was something I had never experienced before and I liked it. My hair was perfect I would totally recommend this salon to others you need to put your information at the caravan and camping site thank you for everything I feel pampered x

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Sonia, your kind words truly made our day! We are thrilled to hear that your experience at our salon was amazing. Our team takes great pride in treating all our clients with respect and making them feel pampered. We are glad you enjoyed the massage chair - it's definitely something unique and relaxing! Thank you for trusting us with your hair, and we are thrilled that you loved the end result. We would be honored to have you recommend us to others. We will definitely look into placing our information at the caravan and camping site. Thank you for the suggestion! We hope to see you again soon for another pampering session.

Best regards, The team at Joanne Hairdressing Verwood

5 week hair cut!

Anne Phelps
22nd Aug 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Visited the salon for my 5 week hair cut with Marcia. Always a pleasure to go in and see everyone! A lovely cut as always 🙂 I work with the public and nearly every day no kidding I get asked where I get my hair done. Nice for me & great advertisement for the salon! 😉

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Anne,
thank you so much for taking the time to leave us such a kind review!
We are thrilled to hear that you always have a pleasant experience when visiting us.
Marcia will be delighted to know that you loved your haircut. We also appreciate you sharing our salon with those around you, it truly means a lot to us. We hope to continue providing you with top-notch hair services.
See you soon!
With warmest regards from the team at Joanne Hairdressing Poole.

Tint

Janet Knight
22nd Aug 2024
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Excellent welcome, hair colour & friendly staff as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Janet,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with our friendly staff and hair colour! We always strive to provide the best service to our clients.

We truly appreciate your loyalty and look forward to welcoming you back to our salon. Your satisfaction means the world to us.

Thank you again for your support and kind words.

Best regards,

The Team at Joanne Hairdressing Poole

Child’s haircut

Annabelle James
21st Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Great cut for daughter - trim with layers. She’s very happy with it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Annabelle,

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that your daughter had a great experience and is happy with her new cut. Our team always strives to provide the best services to our clients and your feedback means a lot to us.

We hope to see you and your daughter again soon for another visit. Have a great day!

Best,
The Joanne Hairdressing Poole team

Hair cut

Sandra Taylor
21st Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Excellent as always very professional girl who washed my hair Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Sandra,

Thank you so much for your kind words and for taking the time to leave us a review! We're so happy to hear that you had an excellent experience with our team member who washed your hair. We pride ourselves on providing professional and top-quality service to all of our clients.

We look forward to seeing you again soon at our salon.

Warmly,
The team at Joanne Hairdressing Poole

Cut

Micheal Penney
20th Aug 2024
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

As ever with Mark excellent!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Michael,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled that Mark provided you with an excellent experience at our salon.

We take great pride in delivering high-quality services, so it's wonderful to hear that you were satisfied with your visit. Mark is a fantastic member of our team and we will be sure to pass on your kind words to him.

We look forward to seeing you again soon at Joanne Hairdressing Poole.

Take care,

The team at Joanne Hairdressing Poole

Over the moon

Jacqui Lever
17th Aug 2024
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

First time being into a Salon in 11 years, nervous to say the least but made to feel
So welcome. The whole experience was pleasurable. Georgina was nothing but professional, friendly and warming. I have already booked in for 8 weeks time. I felt in safe hands and comfortable to let Georgina do what she felt would look best and I have to say I am nothing but happy with the way my hair turned out. Thank you, and look foward to coming again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Jacqui,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you chose to visit our salon after 11 years and that you had a pleasant experience with us. We understand how nerve-wracking it can be to try out a new salon, but we're happy to hear that you felt welcome and comfortable with us.

Georgina is an incredible stylist and we're delighted that she was able to make your visit a professional, friendly and warm one. We're even more pleased to hear that you've already booked in for your next appointment in 8 weeks. It means a lot to us that you trust us to take care of your hair.

Thank you for your kind words and we can't wait to see you again. Take care.

The team at Joanne Hairdressing Verwood

Late appointment

Sarah Grimes
17th Aug 2024
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Thank you for fitting me in this afternoon. Lovely trim and a great chat, good luck with the horse hunt . X

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Sarah,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a lovely experience at our salon and that you enjoyed your trim and chat.
We always strive to provide top-notch service and make our clients feel comfortable and welcome.

Take care and see you soon!

The team at Joanne Hairdressing Verwood

Better than ever!

Jackie Wilson
17th Aug 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

I love the Salon it’s so relaxed and friendly. Emma is amazing at knowing what I like, my cut and colour today is probably the best ever but I say that every time!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Jackie Wilson,

Thank you so much for your kind review! We are thrilled to hear that you had such a positive experience at our salon. Emma is truly talented at understanding and delivering the perfect cut and color for our clients, and we are glad she was able to impress you.

Our team at Joanne Hairdressing Verwood always strives to create a relaxed and friendly atmosphere for our clients, so it's great to know that you felt comfortable during your visit. We appreciate your loyalty and can't wait to see you again for another fabulous hair day!

Warm regards,
The team at Joanne Hairdressing Verwood

Wet cut

Kate Norman
16th Aug 2024
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum is so good at listening to what you want and making sense of it, I have been going to Joanne's for over 30 years, always looked after and a really friendly salon. Thank you Callum for my cut today and suggestions for possible future styles.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Kate,
Thank you for your lovely review! We are so happy to hear that Callum gave you an enjoyable and satisfying experience at our salon. We always strive to listen to our clients and make sure they leave feeling happy and confident with their new look. We are also glad to hear that you have been a loyal customer at our salon for over 30 years. It means a lot to us to have such loyal and satisfied clients. We will definitely pass on your compliments to Callum and we hope to see you again soon.
Best wishes,
The team at Joanne Hairdressing Poole

Confident

Sally Bird
14th Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

It must be over 25 years I have had Mark doing
my hair. Always pleased with what he does, the best. 👌

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Sally,

Thank you so much for taking the time to leave a review for our salon. We truly appreciate your loyalty and trust in Mark for over 25 years! We are thrilled to hear that you are always pleased with his work and consider him the best at what he does. We will make sure to pass on your kind words to him.

We look forward to seeing you again soon!

Best wishes,
The team at Joanne Hairdressing Poole

Brilliant!!!

Elizabeth Bull
13th Aug 2024
Team Member: Jacqui
5.0
Appointment verified by SaloniQ Software

Always excellent. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Elizabeth,

We are thrilled to hear that you had an excellent experience at our salon! Thank you so much for taking the time to leave us a review. Our team takes great pride in providing top-notch services to our clients.

We hope to see you again soon for your next hair appointment. If there's anything we can do to make your next visit even better, please do not hesitate to let us know. We are always here to ensure our clients leave feeling satisfied.

Thank you again for your kind words.

Warmly,

The team at Joanne Hairdressing Poole

Disappointing

Heather Walker
10th Aug 2024
Team Member: Mia
4.0
Appointment verified by SaloniQ Software

This is my 3rd time at Joanne’s and first time with this stylist as the one used previously was on holiday

Always take a pic of Jamie Lee Curtis as my hair is short and is best when cut in this pixie cut way

On this occasion the top is as per the pic. The front is OK but only after I insisted on additional cutting being taken.

However the sides are very disappointing. They are not level and have a clear line of cut arcing above each ear

I think my husband said it best - he pays circa £10 for his hair cut and it’s better quality than mine is for circa £40!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Heather,

Thank you for taking the time to share your recent experience at our salon. We appreciate your loyalty and we are happy to hear that you have been to our salon three times now.

We apologize that your visit with our new stylist did not meet your expectations. We always aim to give our clients the best result possible, and we are sorry that we fell short this time.

We take constructive criticism seriously and we will make sure to address the issue with our stylist regarding the sides of your hair. We want you to leave our salon feeling confident and satisfied with your haircut.

Despite the this. We hope that you will give us another chance in the future to make things right. if you can call marcia on 01202604420

Thank you again for your feedback, we truly value it. We hope to see you again soon for your next appointment.

Best regards,

Marcia at Joanne Hairdressing Poole

Colour

Julie Darby
10th Aug 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Great !!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Julie, thank you so much for leaving us such a lovely review! We are delighted to hear that you had a great experience at our salon. Our team works hard to ensure that all of our clients feel happy and satisfied with their services. We truly appreciate your kind words and hope to see you again soon! All the best from the team at Joanne Hairdressing Verwood.

Lovely experience - helped me relax

MC
9th Aug 2024
5.0
Appointment verified by SaloniQ Software

Sorry I can’t remember the young lady. Newly qualified. I only wanted a wash n blow dry for a bit of ‘me time’.

The stylist was very calm and gentle - think she sensed I just wanted a bit of quiet time.

Hair beautifully washed n styled - exactly what I wanted.

I advised when I booked I didn’t want any other treatment or service, the next question regarding being advised about colour was not applicable.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear MC,

Thank you so much for taking the time to leave us a review. We are so happy to hear that you had a positive experience during your recent visit to our salon. We are glad that our stylist was able to provide you with a calm and relaxing appointment, understanding that you were looking for some quiet time. It brings us joy to know that we were able to give you the exact wash and blow dry you were looking for.

Please accept our apologies for any confusion about additional services. We will make sure to communicate more clearly with our clients in the future. We hope to see you again soon for more "me time" at our salon.

Warmly,
The team at Joanne Hairdressing Verwood

Great stylist!

Liz Wright
8th Aug 2024
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Really pleasant friendly stylist who did a lovely job with my hair and did what I asked!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Liz,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a great visit and that our stylist was able to achieve the look you wanted.

We pride ourselves on providing a pleasant and friendly environment for our clients and we are happy to know that you felt this during your time with us.

We appreciate your kind words and we look forward to welcoming you back soon.

Best regards,
The team at Joanne Hairdressing Verwood

First class

Vikki W
3rd Aug 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

First class haircut, colour and service today at Joanne’s, as always. Lovely to be there to celebrate 40 years in business! Congratulations to all the team. I recommend this hairdressing salon to everyone and never known anyone be anything other than glowing after their visit!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Vikki W,

Thank you so much for leaving such a kind review for us! We are thrilled that you had a first-class experience with us, and we're honored to have been a part of your celebration.

It means a lot to us that you would recommend our salon to others, and we're glad to hear that our team members have consistently provided great service. We will make sure to pass along your kind words to the rest of our team.

Thank you once again for choosing our salon and for being a loyal client. We hope to see you again soon!

Warm regards,
The team at Joanne Hairdressing Poole

Excellent!

Rebecca Skerman
2nd Aug 2024
Team Member: Marcia
5.0
Appointment verified by SaloniQ Software

Marcia is exceptionally skilled and I'm always thrilled with the cut and colour. I recommend the salon more highly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Rebecca,

Thank you so much for taking the time to leave us such a lovely review! We're delighted to know that you are always thrilled with Marcia's exceptional skills and the cut and colour you receive at our salon. It means a lot to us that you would recommend us so highly!

We take pride in providing our clients with high-quality services, and we're glad to know that you appreciate it. We can't wait to have you back in our salon for your next appointment. Thank you again for your kind words, Rebecca.

Warm regards,

The team at Joanne Hairdressing Poole

Great cut and friendly service

Mr Mark Gregory
2nd Aug 2024
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Great salon and staff and Mark styles my hair perfectly. Congratulations to Joanne’s for 40 years on the Heath.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Mr. Mark,

Thank you for taking the time to leave us such a kind and encouraging review! We're thrilled to hear that you had a great experience at our salon and that our stylists, particularly Mark, were able to perfectly style your hair. We'll be sure to pass along your compliments to the team.

We're proud to have been serving canford Heath community for 40 years and your support means the world to us. We look forward to seeing you again soon!

Best regards,
The Team at Joanne Hairdressing Poole

Amazing hair cut

Sarah Woods
31st Jul 2024
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Georgina made me feel welcome and comfortable, after discussion about cutting my hair short she made me feel that she understood what I wanted, she was attentive and explained everything, I am so happy with my haircut she did an amazing job

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Sarah,

Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that Georgina made you feel welcome and comfortable during your visit to our salon. We pride ourselves on providing personalized and attentive service to all our clients.

We're especially happy to hear that you love your new haircut. It's always our goal to make sure our clients leave feeling confident and happy with their hair. We will be sure to pass on your kind words to Georgina, she will be delighted to hear them.

Thank you once again for your kind words. We can't wait to see you again soon!

Best wishes,
The team at Joanne Hairdressing Verwood

Amazing

Debbie
31st Jul 2024
Team Member: Callum
5.0

Absolutely fantastic as always ! Despite me arriving very sweaty Betty and flustered ! Lol

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Debbie,
We are so happy to hear that your experience at our salon was fantastic, as always! We pride ourselves on providing top-notch service to all of our clients, no matter the circumstances. Thank you for choosing our salon for your hair needs!
Hope to see you again soon,
The team at Joanne Hairdressing Poole

Happy experience

Anonymous
31st Jul 2024
5.0

When you are used to a regular stylist I get nervous about how my hair will turn out but felt comfortable with Marcia from the word go , I felt relaxed in her company I know I only had my hair cut but loved it I felt good all day ,thank you Marcia.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi there!

Thank you so much for taking the time to share your positive experience at our salon. We're delighted to hear that Marcia made you feel comfortable and relaxed during your visit. It's always nerve-wracking when trying a new stylist, but we're thrilled that you loved your haircut and felt good all day.

We truly appreciate your kind words and we look forward to seeing you again soon at Joanne Hairdressing Poole.

Best regards,
The team at Joanne Hairdressing Poole

Hair student day

Isabel Jarratt
30th Jul 2024
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Really caring thoughtful colour great . I don’t know exactly know what I would like style wise but had great help .

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Isabel, thank you so much for your kind words and review.
We are thrilled that you had a great hairdressing experience with us! Our team takes great pride in providing caring and thoughtful service, and we are happy to hear that you were satisfied with your hair colour. We are always here to help and provide style advice, so we are glad to know that it was helpful to you. Thanks again and we hope to see you back at our salon soon for another great experience.
Warmly, The team at Joanne Hairdressing Poole.

Great, as always

Antonia Bernardez
30th Jul 2024
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Sharon is always a great cutter and I love coming here. Even as a regular, I'm still sat in a chair first to discuss what I'd like. I'm never rushed and my satisfaction is always paramount. Lovely, air conditioned salon with parking outside. I'm so pleased to have found them!

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi Antonia,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you have consistently had a great experience with Sharon at our salon.

We take great pride in making sure that each and every customer feels valued and listened to, and we are very happy to hear that you have always experienced this with our team. Our goal is to ensure that every client leaves our salon feeling confident and satisfied with their new look.

We are also glad to hear that you appreciate our air conditioned salon and convenient parking. Our goal is to provide a comfortable and convenient atmosphere for all of our clients.

Thank you for choosing Joanne Hairdressing Verwood and for being a valued regular customer. We look forward to seeing you again soon!

Best,
The team at Joanne Hairdressing Verwood

5*

Anonymous
26th Jul 2024
5.0

As always the best service and professional
You are looked after from start to finish. Always made to feel comfortable and welcome .
Top class wouldn't go anywhere else .

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear valued customer,

Thank you for taking the time to share your experience at our salon. We are thrilled to hear that you had a great visit with us and that you continue to receive the best service and professional treatment from our team. We strive to ensure that each and every one of our clients feels comfortable and welcomed during their time with us. Your loyalty to our salon means the world to us and we are grateful for your kind words. Thank you for choosing us as your go-to salon.

Best regards,
The team at Joanne Hairdressing Poole

5*

Anonymous
26th Jul 2024
5.0

As always the best service and proffesional .
You are looked after from start to finish. Always made to feel comfortable and welcome .
Top class wouldn't go anywhere else .

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Hi there,

Thank you so much for taking the time to leave us such a lovely review! We are so glad to hear that you had a great experience at our salon. It's always a pleasure to have you as our customer and to provide you with the best service possible.

We take pride in offering a professional and welcoming environment for all our clients, and we are happy to know that you felt comfortable and taken care of from start to finish. Your loyalty and support mean the world to us, and we wouldn't want you to go anywhere else!

Thank you for choosing us, and we can't wait to see you again soon.

Best regards,
The team at Joanne Hairdressing Poole

Happy Customer as always

Jo Marten
26th Jul 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma cut and styled my hair perfectly, as always, just how I asked for it. I always love my visits to Joanne's, atmosphere and professionalism always spot on, Emma is fabulous hairdresser.

Service
Value
Result
Cleanliness
Atmosphere
Response from Joanne Hairdressing Poole

Dear Jo Marten,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful experience with Emma at our salon. We take great pride in providing our clients with the best service possible, and we are so glad that you are always happy with your haircuts.

We are delighted to have you as a loyal customer and we appreciate your kind words about our atmosphere and professionalism. We will make sure to pass on your compliments to Emma, she will be delighted to hear them.

We look forward to seeing you on your next visit.

Best wishes,
The team at Joanne Hairdressing Verwood.