Joanne Hairdressing Poole

10-11 Neighbourhood Centre, , Culliford Crescent, Poole, Dorset, BH17 9DW

About us

Welcome to our warm and luxurious 5 star salon in Canford Heath, Poole. Voted the best salon in BCP 2024!
We've got a great team of stylists who will give you the highest level of technical and artistry services.
We will ensure that your salon experience is excellent and your hair is even better.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 18.00
Friday 09:00 - 19:30
Saturday 08:30 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
1,618 verified reviews
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Value
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Good stafd

Shaun Ashmoore
4th Dec 2023
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Lovely lady had an idea of what i wanted and got a great cut thankyou

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Response from Joanne Hairdressing Poole

Hi Shaun,

Thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a great experience at our salon and that you were happy with your cut. We always strive to bring our customers' ideas to life and it means a lot to us that we were able to do that for you.

We hope to see you again soon and thank you for choosing our salon for your hair needs.

Best,
The team at Joanne Hairdressing Poole

Hair

Julie Robbins
4th Dec 2023
Team Member: Anita
4.0

Anita did a fabulous job yet again. She always makes me feel comfortable and I appreciate her very much.

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Response from Joanne Hairdressing Poole

Hi Julie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a fabulous experience with Anita - we will be sure to pass along your kind words to her. Your comfort and satisfaction are our top priorities, and we are glad that Anita was able to provide that for you.
Thank you for bringing to my attention how you felt,his will be addressed accordingly.
We appreciate your continued support and look forward to welcoming you back to our salon.

Warm regards,
Marcia &
The team at Joanne Hairdressing Poole

Great!!!!

Emma Marionva
30th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Really helpful, had a great time

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Response from Joanne Hairdressing Poole

Hi Emma, thank you for leaving us a review! We are so happy to hear that you had a great time at our salon. Our team strives to provide helpful and friendly service to all of our clients. We hope to see you again soon for another great experience.
Best regards, the team at Joanne Hairdressing Poole.

Mens cut

Marcus Browning
30th Nov 2023
Team Member: Gemma
4.5
Appointment verified by SaloniQ Software

Great service and cut as always.
Thankyou

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Response from Joanne Hairdressing Poole

Hi Marcus,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a great experience and were happy with your haircut. We always strive to provide our clients with the best service possible.

We appreciate your support a and we look forward to see you at the salon again soon. If there is ever anything we can do to make your visit even better, please don't hesitate to let us know.

Warm regards,
The Team at Joanne Hairdressing Verwood

Man hair cut

Andrew Hoggan
29th Nov 2023
Team Member: Jacqui
4.0
Appointment verified by SaloniQ Software

Always a pleasure to visit

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Response from Joanne Hairdressing Poole

Dear Andrew,

Thank you so much for taking the time to leave us such kind words! It truly means a lot to us that you enjoy your visits to our salon.

We are so glad to hear that you find our salon to be a pleasure to visit. We take great pride in providing a friendly and welcoming atmosphere for all our clients.

Thank you again for your lovely review. We look forward to seeing you at your next appointment!

Best,
The team at Joanne Hairdressing Poole

Great salon

Sue Black
29th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

My first visit and what a gem. From making the appointment to walking out of the salon with a super haircut and new colour, I was made to feel very relaxed. Callum did a great job of interpreting what I wanted and nothing was too much trouble. I would highly recommend this salon.

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Response from Joanne Hairdressing Poole

Dear Sue,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had a positive experience during your first visit with us at Joanne Hairdressing Poole.

It is our top priority to ensure our clients feel relaxed and comfortable during their appointments, and we are happy to hear that you felt just that. We will be sure to pass along your kind words to Callum, who did a fantastic job translating your desired haircut and colour.

We truly appreciate your recommendation and look forward to seeing you again in the future!

Best regards,

The Joanne Hairdressing Poole team

Highlights

Pam Smith
29th Nov 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Nice to get back to a good cut and colour

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Response from Joanne Hairdressing Poole

Hi Pam,

Thanks for taking the time to leave us a review. We're so glad to hear that you were pleased with your cut and colour at our salon. It's always great to see our customers leaving happy and feeling refreshed.

We love what we do and we strive to ensure that every client leaves with a great experience. We appreciate your kind words and we look forward to seeing you again in the future.

Take care,

The team at Joanne Hairdressing Poole

Great experience

Edwina Turner
29th Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Relaxing and enjoyable

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Response from Joanne Hairdressing Poole

Hi Edwina,
Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a relaxing and enjoyable experience at our salon. Our team strives to provide our clients with the highest quality service and we are glad to see that it is being appreciated. Your satisfaction means the world to us and we look forward to seeing you again soon.
Warmly,
The team at Joanne Hairdressing Verwood

Lovely experience

Amanda
29th Nov 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

I had my brazilion blow dry today. As usual this treatment made my hair lovely & soft & shiny. Katherine also kindly offered a fringe trim.

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Response from Joanne Hairdressing Poole

Hi Amanda,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you're happy with your brazilian blow dry. It's our goal to make sure that every client leaves our salon feeling beautiful and satisfied.

It's great to hear that Katherine took such good care of you and even gave you a fringe trim. We love going the extra mile to make our clients feel special.

We hope to see you again soon for your next appointment. Take care and have a wonderful day!

Sincerely,
The team at Joanne Hairdressing Poole

Colour correction

Claire Smith
28th Nov 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma transformed my hair from something I hated to something I now love! She is a very talented colourist!

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Response from Joanne Hairdressing Poole

Dear Claire Smith,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that Gemma was able to transform your hair into something you love. We couldn't agree more - Gemma is a very talented colourist and we are lucky to have her on our team.

We strive to provide our clients with the best results and it's wonderful to hear that Gemma was able to deliver that for you. We hope to see you in our salon again soon for another fantastic hair transformation!

Warmly,
The Team at Joanne Hairdressing Verwood

Excellent attention to detail and cut.

Pat Dales
28th Nov 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark was polite, friendly and his cutting was precise and he spent time checking that the client ( my mum) was happy with what he was doing.

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Response from Joanne Hairdressing Poole

Hey Pat!
Thank you so much for leaving us such a glowing review. We are so glad to hear that your experience with us and Mark was amazing! We strive to provide the best service to our clients and it looks like we hit the mark with your mum. We will be sure to pass on your kind words to Mark, he will be delighted to hear them.
We look forward to seeing you and your mum again soon!
Best wishes,
The team at Joanne Hairdressing Poole

Review

Emma
25th Nov 2023
Team Member: Emma
5.0

Lovely hair cut. Pleased with colour. Very pleasant experience.
Thankyou to Courtney too!

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Response from Joanne Hairdressing Poole

Hi Emma,
thank you so much for leaving a kind review! We are thrilled to hear that you had a pleasant experience at our salon and were happy with your haircut and colour. We will be sure to pass along your kind words to Courtney as well. We appreciate your support and hope to see you again soon at Joanne Hairdressing Verwood. Take care!
Sincerely,
The team at Joanne Hairdressing Verwood

Review

Emma
25th Nov 2023
Team Member: Emma
5.0

Lovely hair cut. Pleased with colour. Very pleasant experience.
Thankyou to Courtney too!

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Response from Joanne Hairdressing Poole

Dear Emma,
Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a lovely hair cut and were pleased with the colour. Our team strives to provide a seamless and enjoyable experience for all our clients. We will make sure to pass on your kind words to Courtney.
Thanks again for choosing us for your hair needs. We can't wait to see you again soon!
Best,
The team at Joanne Hairdressing Verwood

Brazilian condition

Trina
25th Nov 2023
Team Member: Mia
5.0
Appointment verified by SaloniQ Software

Very pleasant experience. The procedure was explained beforehand and Mia was efficient and friendly. Hoping to stay fizz free for several months. Thank you

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Response from Joanne Hairdressing Poole

Hi Trina,

Thank you so much for your positive review! We're glad you had a pleasant experience at our salon and that Mia provided you with a clear explanation and friendly service. We hope your hair stays fizz-free for several months as well.

We appreciate your feedback and we're happy to have you as a satisfied customer. Thank you for choosing Joanne Hairdressing Poole for your hair needs. See you again soon!

Best regards,
The team at Joanne Hairdressing Poole

Extensions

Becky Vertigen
24th Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Amazing and just perfect

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Response from Joanne Hairdressing Poole

Hi Becky,

Thank you so much for your lovely review! We are thrilled to hear that your experience at our salon was amazing and perfect. Emma takes great pride in providing top-notch services and we are glad we met your expectations.

We hope to see you again soon for your next hair appointment. If you have any friends or family who are looking for a great salon, please don't hesitate to recommend us.

Take care and all the best,
The Team at Joanne Hairdressing Verwood

Wet Haircut

Denise Sedgwick
23rd Nov 2023
Team Member: Sharon
5.0
Appointment verified by SaloniQ Software

Very happy. Sharon discussed with me on the length and layering required, including my fringe and I was shown the back via a mirror.

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Response from Joanne Hairdressing Poole

Dear Denise,

Thank you for taking the time to leave us a review! We are delighted to hear that you had a positive experience at our salon. Our team always strives to provide our clients with the best hairdressing services and we're glad that you were happy with Sharon's consultation and styling.

It's great to know that you were able to communicate your desired length and layering to Sharon and that she took the time to show you the back of your hair. We understand how important it is to have a clear and open discussion with our clients before starting any service to ensure their satisfaction.

We look forward to seeing you again soon and providing you with more enjoyable hairdressing experiences.

Best wishes,
The team at Joanne Hairdressing Verwood

Perfect

Trudi Tocock
22nd Nov 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Wonderful job as always done to perfection

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Response from Joanne Hairdressing Poole

Hi Trudi,

Thank you for leaving such a kind review. We are delighted to hear that you were happy with your recent visit to our salon. Our team always strives to provide the best possible service, so it means a lot to us to hear that we did a "wonderful job" to your satisfaction.

We look forward to seeing you again in the future and hope to continue providing you with excellent hairdressing services.

Best wishes,
The team at Joanne Hairdressing Poole

Awesome as ever!

Emma Wegman
22nd Nov 2023
Team Member: Anita
5.0
Appointment verified by SaloniQ Software

Fantastic as ever - thankyou 😊

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Response from Joanne Hairdressing Poole

Hi Emma,

Thank you for taking the time to leave us a review. We're glad to hear that you had a fantastic experience at our salon. Our team works hard to provide top-quality service to all our clients and we're happy to know that it shows.

We hope to see you again soon for your next hair appointment. Have a lovely day!

Best wishes from the team at Joanne Hairdressing Poole

Fantastic services and Cut

Vinod K
18th Nov 2023
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Chrissie did such a lovelyyyy cut on me today and the staff were so accommodating of my short tight schedule.

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Response from Joanne Hairdressing Poole

Hi Vinod, thank you so much for your lovely review! We are so happy to hear that you had a great experience with Chrissie and our team. We always strive to accommodate our clients' schedules as best as we can. We hope to see you again soon for another fabulous cut. Take care, The Joanne Hairdressing Poole team.

Mr.

Karol Wlodarczyk
17th Nov 2023
Team Member: Mark
5.0

Super, professional service.

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Response from Joanne Hairdressing Poole

Hi Karol,

We are delighted to hear that you had a super and professional experience at our salon. Thank you for taking the time to leave a positive review.

Our team at Joanne Hairdressing Poole always strives to provide the best service to our clients and we are glad to hear that we were able to meet your expectations.

We hope to see you again for your next hair appointment.

Take care,
The team at Joanne Hairdressing Poole

Fabulous 👌

Michelle Russell
17th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Came out of salon very happy 😊

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Response from Joanne Hairdressing Poole

Hi Michelle,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you left our salon feeling satisfied and happy with your hair.

Our team at Joanne Hairdressing Poole strives to deliver top-notch services to all of our clients, and we are thrilled to see that we have achieved that with you.

We hope to see you again soon and make your next hair appointment just as enjoyable as the last.

Best regards,
The team at Joanne Hairdressing Poole

Lovely relaxing afternoon

Heather Smith
15th Nov 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Gemma gave me a fantastic cut and perm. The whole experience was relaxing and I loved the massage chairs at the basins. Thank you

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Response from Joanne Hairdressing Poole

Dear Heather,

Thank you so much for taking the time to leave such a lovely review about your recent visit to our salon. We are delighted to hear that Gemma gave you a fantastic cut and perm and that you enjoyed the overall experience. Our team takes great pride in providing a relaxing and enjoyable experience for all of our clients.

We are glad you enjoyed the massage chairs at our basins, as we believe it's important to feel pampered during your visit. We appreciate your kind words and we can't wait to welcome you back for another fabulous appointment.

Best regards,
The Joanne Hairdressing Verwood Team

Good

Michelle Swann
12th Nov 2023
Team Member: Jacqui
5.0

My son came into the salon on Saturday the 11th November 2023. I rang the day before was able to get him in the next day. Which was really good. Because he works all week. Jacqui cut his hair. He has never had his hair cut with her before. It's useally Anita who does his hair. Before that it was kayleigh. Kayleigh alway's gave him the hair cut he wanted it was lovely. Daniel has been having his hair done by Anita for over a year now. And even though she seen a picture of how he liked it. She never used to do this for him. It was always done different, it never looked right Then Saturday it was Jacqui who did his hair. And I showed her a picture on my phone of how he likes it. And she did what he wanted. Daniel loves it. She was really good at her job. And quick I was surprised how long it took her. She is a lovely hairdresser. And after all this time. Daniel gas got the hair style back to what he likes. He will be booking back in with Jacqui again. Really happy with the result. Thankyou

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Response from Joanne Hairdressing Poole

Dear Michelle Swann,

Thank you so much for taking the time to leave us a review. We are glad to hear that your son enjoyed his recent visit to our salon , and that Jacqui was able to provide him with the haircut he wanted. We understand how important it is to find a hairdresser who can meet your expectations and we are happy to hear that he will be booking back in with Jacqui again. We appreciate your kind words about her skills and efficiency.

We apologise for any past experiences where your son's haircut did not turn out as expected. We always try our best to meet our clients' needs and we are glad to hear that Jacqui was able to achieve that. We will make sure to pass on your positive feedback to her.

Thank you once again for choosing our salon and we look forward to seeing you and your son again soon.

Best,
The team at Joanne Hairdressing Poole

Beautiful cut and blow dry and straighten

Andrea Fortune
11th Nov 2023
Team Member: Katherine
5.0

I’m daughter was delighted with her visit today, lovely care taken with her, wonderful cut and blow dry! Very pleased indeed

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Response from Joanne Hairdressing Poole

Hi Andrea,
We're so happy to hear that your daughter had a delightful visit at our salon. Our team takes great care in providing the best services to our clients and we're glad that your daughter enjoyed her cut and blow dry. Thank you for taking the time to share your feedback with us. We hope to see you and your daughter again soon.
Warmly,
The team at Joanne Hairdressing Poole

Beautiful cut and blow dry

Andrea Fortune
11th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum cut my teenage daughters hair todays. He did a fantastic job, great cut, top
Service! She felt like a million dollars and looked amazing! So pleased! 😊

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Response from Joanne Hairdressing Poole

Hello Andrea Fortune,

We are absolutely thrilled to hear that Callum gave your daughter a fantastic haircut and provided top-notch service! We pride ourselves on making our clients feel confident and beautiful, and it sounds like your daughter left feeling like a million dollars!

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and are grateful to have clients like you and your daughter who support us.

Looking forward to welcoming you both back to our salon in the future!

Best regards,
The team at Joanne Hairdressing Poole

Haircut.

Emily
11th Nov 2023
Team Member: Callum
5.0

Lovely haircut done by Callum for my 4 year old. Very patient! Thank you! Xx

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Response from Joanne Hairdressing Poole

Hi Emily,

Thank you for taking the time to leave such a kind review! We're so glad to hear that Callum provided your 4-year-old with a lovely haircut and was patient with them. We strive to make sure all of our clients, no matter their age, feel comfortable and happy during their visit.

We hope to see you and your little one again soon!

Best,
The team at Joanne Hairdressing Poole

Great Sevice

Natalie Cross
10th Nov 2023
Team Member: Katherine
5.0
Appointment verified by SaloniQ Software

Always A warm a friendly atmosphere. Katherine is a very experienced hairdresser and very efficient. She always comes up with great suggestions for my hair when i am undecided and I always love what she does to my hair.

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Response from Joanne Hairdressing Poole

Dear Natalie,

Thank you so much for taking the time to leave us such a lovely review! We're so happy to hear that you had a positive experience at our salon. It's wonderful to know that Katherine's experience and efficiency have made a lasting impression on you, and we're delighted that she was able to provide helpful suggestions for your hair. We can't wait to see you again and continue making your hair look amazing!

Warmly,
The team at Joanne Hairdressing Poole

Very good

Lyn Mari Ebercohn
9th Nov 2023
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Very good and friendly and kind

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Response from Joanne Hairdressing Poole

Hi Lyn Mari Ebercohn,

Thank you for your kind review! We are thrilled to hear that you had a great experience at our salon. Our team takes pride in providing excellent service and creating a welcoming atmosphere for all our clients.

We appreciate your feedback and we will continue to strive for excellence in all our services. We hope to welcome you back soon for more hair pampering.

Warmly,
The team at Joanne Hairdressing Verwood

Great visit

Daphne Williams
8th Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Also great having my hair done and a good catch up with Emma. Very professional, thank you.

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Response from Joanne Hairdressing Poole

Hi Daphne,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a great experience at our salon and enjoyed catching up with our stylist, Emma. Our team takes great pride in providing professional and top-notch services to all our clients, and we are glad to hear that we have met your expectations. We hope to see you again for future appointments.

Take care,
The team at Joanne Hairdressing Verwood

Absolutely wonderful service

Kim May-Papailiou
4th Nov 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

As always, Callum was absolutely amazing - he is a magician and always does my hair perfectly. He is so friendly and so professional too. I wouldn’t go anywhere else!

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Response from Joanne Hairdressing Poole

Hi Kim,

Thank you so much for taking the time to leave such a lovely review for Callum! We are thrilled to hear that he never fails to impress with his hair magic and friendly professionalism. We take great pride in our team and it's wonderful to hear that Callum is your go-to stylist.

We can't thank you enough for your continued support and for choosing our salon. We hope to see you again soon for another amazing hair transformation!

Best,
The team at Joanne Hairdressing Poole

Lovely colour

Heather Dennett
2nd Nov 2023
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Lovely colour just how I wanted it

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Response from Joanne Hairdressing Poole

Hi Heather,

Thank you for leaving a review about your recent experience at our salon. We are so happy to hear that you loved your hair color and that it turned out exactly how you wanted it.

At Joanne Hairdressing Verwood, it is our goal to make our clients happy and we are delighted to know that we achieved that with you. Thank you for choosing us and we appreciate the kind words.

We look forward to seeing you again soon and creating more fabulous looks for you.

Best,
The Team at Joanne Hairdressing Verwood

Restyle

Claire Stevenson
1st Nov 2023
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

Lovely & Friendly Hairdressers Georgia done a lovely job highly recommended

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Response from Joanne Hairdressing Poole

Hi Claire,
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you enjoyed your experience at our salon and that Georgia did a lovely job with your hair. We pride ourselves on providing a friendly and welcoming atmosphere for our clients and we are so glad that you felt that during your visit. We appreciate your recommendation and we hope to see you again soon for another great hairdressing experience.
Best regards,
The team at Joanne Hairdressing Verwood

Another good experience

Verona Garner
1st Nov 2023
Team Member: georgina
5.0
Appointment verified by SaloniQ Software

She is always cheerful and chatty and understands exactly the style I wants

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Response from Joanne Hairdressing Poole

Hello Verona,

Thank you so much for taking the time to share your positive experience at our salon. We are delighted to hear that you enjoyed your visit and that our team member was able to understand and achieve the style you were looking for. Our goal is to make every customer feel comfortable and happy during their time with us.

We appreciate your kind words about our team member's cheerful and chatty demeanor. We strive to create a friendly and welcoming atmosphere for all of our clients.

We look forward to seeing you again soon!

Warmly,
The Team at Joanne Hairdressing Verwood

First time visit to this salon.

Alethea
1st Nov 2023
Team Member: georgina
5.0

First time visiting the salon.
Georgina is lovely, very friendly, and really good advising colours for me.
Love my hair. Thankyou!

Next appointment is already booked.

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Response from Joanne Hairdressing Poole

Hi Alethea,

Thank you for choosing our salon for your first visit and for taking the time to leave a review. We are so happy to hear that you had a positive experience with Georgina and that you love your hair. Our team takes great pride in providing top-notch services and advice to our clients.

We look forward to seeing you again at your next appointment. Thank you for already booking it with us. We appreciate your support and we can't wait to help you achieve your desired hair color again.

Best wishes from all of us at Joanne Hairdressing Verwood.

T section highlights

Anonymous
31st Oct 2023
5.0

Very helpful friendly staff always a pleasure to visit this salon

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Response from Joanne Hairdressing Poole

Dear valued customer,

Thank you so much for taking the time to leave a review. We are thrilled to hear that our staff were helpful and friendly during your visit to our salon. Customer satisfaction is our top priority and it's always a pleasure to know that we are meeting our goal.

We appreciate your support and look forward to providing you with another pleasant experience on your next visit. Thank you for choosing our salon and for choosing our team.

Best regards,
The team at Joanne Hairdressing Poole

Mrs

Lyn Whiting
30th Oct 2023
Team Member: Jacqui
5.0

Extremely good !!!

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Response from Joanne Hairdressing Poole

Dear Lyn,

Thank you so much for your lovely review! We are thrilled to hear that you had an extremely good experience at our salon. We pride ourselves on providing top-notch services to our clients and we are grateful for your kind words.

If you have any further feedback or suggestions for us, please do not hesitate to let us know. We are always looking for ways to improve and make your experience even better.

We hope to see you again soon at Joanne Hairdressing Poole.

Best regards,
The Team at Joanne Hairdressing Poole

Lovely experience

Suzanne Thomas
30th Oct 2023
Team Member: Carmen
5.0
Appointment verified by SaloniQ Software

Carmen was good company, the head massage was relaxing and the cut was perfect. Many thanks.

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Response from Joanne Hairdressing Poole

Dear Suzanne,

Thank you for taking the time to leave us a review. We're so happy to hear that you had a great experience at our salon! Our team takes pride in providing top-notch services and we're glad we could make your visit enjoyable.

It's lovely to hear that Carmen provided great company and that you found the head massage to be relaxing. We're also thrilled that you were happy with your perfect cut. Thank you for your kind words and for choosing our salon.

We look forward to seeing you again soon and providing you with another wonderful experience. Have a lovely day!

Best,
The Team at Joanne Hairdressing Verwood

Lovely experience

Suzanne Thomas
30th Oct 2023
Team Member: Carmen
5.0
Appointment verified by SaloniQ Software

Carmen was good company, the head massage was relaxing and the cut was perfect. Many thanks.

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Response from Joanne Hairdressing Poole

Hi Suzanne,

Thank you so much for leaving us such a lovely review. We're thrilled to hear that you enjoyed your visit with us and that Carmen provided you with excellent company. We always strive to create a friendly and relaxing environment for our clients.

We're glad to know that the head massage helped you unwind and that you were happy with the final result of your cut. We truly appreciate your kind words and we hope to see you again soon.

Take care,
The team at Joanne Hairdressing Verwood

Excellent service

Sally Bradfield
29th Oct 2023
Team Member: Katherine
4.5
Appointment verified by SaloniQ Software

Katherine was lovely, I don’t have gbd easiest of hair, I felt she understood my hair

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Response from Joanne Hairdressing Poole

Hi Sally,

Thank you so much for taking the time to leave a review. We are delighted to hear that Katherine was able to understand and work with your hair, even if it's not the easiest to handle. We truly appreciate your kind words and we will make sure to pass them along to Katherine.

We hope to see you again soon at Joanne Hairdressing Poole.

Best,
The team at Joanne Hairdressing Poole

Not the best

Nicola Coates
29th Oct 2023
3.0
Appointment verified by SaloniQ Software

When I entered the salon there wasn’t any staff in the salon my appointment was at 8.30 and I got there at 8.20 a staff member came in from shops and said my stylist wasn’t there yet, the staff slowly started coming in no one spoke and my stylist came in just before 8.30 and didn’t speak then most of the staff did there hair in the salon, I was taken to a station and the stylist came over I said I didn’t want much off just a tidy and normally have blunt bob she got me shampooed, someone else shampooed me only once talking ! After a quick shampoo I was seated, stylist was friendly and chatted when finished she didn’t show me the back of my hair I paid and we I went home my husband and sons girlfriend said had I had a different style as the back was longer at back like a pageboy not bob ! I called the salon and was asked if I wanted someone else to sort it but I thought the same stylist should do it! I explained that I wasn’t happy with the back being longer and had asked for a blunt one length bob she said these things happen and did cut the back up to length of sides, so a trim of 1/2 to inch off was more like 1 1/2 2 inches from shoulder length to now chin length ! So very disappointed and now wish I had never booked , I definitely won’t be back or recommend

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Response from Joanne Hairdressing Poole

Dear Nicola,

Thank you for taking the time to share your experience at our salon. We apologize for the inconvenience and disappointment you felt during your recent visit. We strive to provide exceptional service to all of our clients and it seems like we fell short.

We are sorry to hear that your stylist was not available when you arrived. We understand how frustrating that can be and we have addressed this with our team to ensure it does not happen again. We also apologize for the lack of communication and attention during your appointment.

We take your hair concerns seriously and we are glad that we were able to address them for you. We do understand that the end result was not what you were expecting and we apologize for any confusion or miscommunication. Our team always strives to give our clients the best experience and we are sorry that we were unable to meet your expectations.

Thank you for bringing this to our attention and we hope to have the opportunity to make it right for you in the future. Please do not hesitate to contact us if you have any further concerns.

Sincerely,

The team at Joanne Hairdressing Poole

Hair cut with Callum

Ben Stacey
28th Oct 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum took the time to listen to how I wanted my hair cut and followed every request. Callum was engaged throughout and it was evident he was able to develop a rapport with very quickly. Callum then was able to suggest a dynamic change to what I had asked for, which elevated mr hair cut.

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Response from Joanne Hairdressing Poole

Dear Ben Stacey,

Thank you so much for taking the time to leave such a positive review about your recent visit to our salon. We're delighted to hear that Callum provided you with such a fantastic experience and that he truly listened to your requests.

It's wonderful to know that Callum's attention to detail and excellent rapport-building skills helped him to suggest a dynamic change that elevated your haircut. We're thrilled to hear that you were happy with the end result.

We'll be sure to pass along your kind words to Callum and the rest of our team. We appreciate your support and hope to see you back at our salon soon.

Best regards,

The team at Joanne Hairdressing Poole

Great haircut and shave

Andrew Button
28th Oct 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Callum was great. Really good haircut and shave and a really nice chat

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Response from Joanne Hairdressing Poole

Hi Andrew,

Thanks for taking the time to leave such a lovely review about your experience with Callum at our salon. We're delighted to hear that you had a great haircut and shave, and even better that you had a nice chat while you were here.

It's always great to see our clients leave feeling both happy with their new look and satisfied with the service we provide. We'll be sure to pass on your kind words to Callum - he'll be thrilled to know he made your visit enjoyable.

Thank you again for choosing our salon, and we hope to see you again soon!

Take care,

The team at Joanne Hairdressing Poole

Amazing job as always

Julie Morgan
28th Oct 2023
Team Member: Jacqui
4.5
Appointment verified by SaloniQ Software

I've been having my colour cut and blow dry done by Jacqui for a while and she's always friendly and works wonders. Thank you. Amazing job as always.

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Hair repair

Kristina Webster
27th Oct 2023
Team Member: Callum
5.0
Appointment verified by SaloniQ Software

Love my hair! Went in with a hair colour I hated done at a different hairdressers a week ago. My hair has gone from a horrible red, to a beautiful Carmel blonde and reddish brown balayage! So happy! 😀 Thank you Callum!

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Response from Joanne Hairdressing Poole

Hi Kristina,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you love your new hair colour! We always strive to provide our clients with a positive and satisfying experience, and we are delighted that Callum was able to transform your hair from a colour you were not happy with to a beautiful caramel blonde and reddish brown balayage.

We are so glad that you are happy with the end result and we will be sure to pass your kind words along to Callum. Your satisfaction is our top priority and we look forward to welcoming you back to our salon in the future.

Best wishes,
The Team at Joanne Hairdressing Poole

6 weekly hair trim

Lynda Pedley
26th Oct 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma did a great job as usual, she knows how I like my hair and always tidies it up perfectly!

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Response from Joanne Hairdressing Poole

Dear Lynda Pedley,

Thank you for taking the time to leave us such a kind review about your recent visit to our salon. We appreciate your loyalty and we're thrilled to hear that Emma did a fantastic job as always. It's wonderful to know that she understands exactly how you like your hair and consistently delivers amazing results. We're happy to hear that you were pleased with the end result and we hope to see you again soon.

Best regards,
The team at Joanne Hairdressing Verwood

Hair colour

Sarah Bowley
24th Oct 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark done a great job with my highlights & lowlights as usual a brilliant result

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Response from Joanne Hairdressing Poole

Dear Sarah,
Thank you so much for taking the time to leave us a review. We are delighted to hear that Mark once again did a great job with your highlights and lowlights. Our team at Joanne Hairdressing Poole strives to provide the best possible results for our clients, and we are happy that it shows in your amazing hair.
We cannot wait to welcome you back for your next appointment and continue to provide you with an exceptional hair experience.
Sincerely,
The team at Joanne Hairdressing Poole

A well needed cut

Cate Ferguson
23rd Oct 2023
Team Member: Anita
4.0
Appointment verified by SaloniQ Software

This was my first visit to your salon and was quite nervous but am happy to say I will be back. Thank you

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Response from Joanne Hairdressing Poole

Hi Cate,
we're so glad to hear that you enjoyed your first visit to our salon! We understand that trying a new salon can be nerve-wracking, but we strive to make all of our clients feel comfortable and at ease. Thank you for choosing us and we look forward to welcoming you back for your next visit. Take care!
-The Team at Joanne Hairdressing Poole

Fabulous experience and wonderful hair cut

Helen Metcalfe
21st Oct 2023
Team Member: Chrissie
5.0
Appointment verified by SaloniQ Software

Chrissie completely understood what I wanted to achieve, was able to offer good advice and created.a lovely hair cut. I’m thrilled with the result.

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Response from Joanne Hairdressing Poole

Hi Helen,

Thank you for taking the time to leave us such a wonderful review. Our team at Joanne Hairdressing Poole strives to provide top-notch services and it's always heartwarming to see that we have met your expectations. We're so glad you are thrilled with the result!

Chrissie is truly talented and we're happy to hear that she understood your desired look and offered valuable advice. We appreciate your trust in us and we hope to see you again soon.

Take care,
Team at Joanne Hairdressing Poole

Great service

Marian Boustred
18th Oct 2023
Team Member: Katherine
5.0

So relaxing and a pleasure. Always welcomed and great styling and cut

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Response from Joanne Hairdressing Poole

Hi Marian,

Thank you so much for taking the time to leave us such a lovely review! It means a lot to us that you found your experience at our salon to be relaxing and enjoyable. We always strive to make our clients feel welcome and provide them with great styling and cuts.

It's great to know that you appreciate our efforts and we look forward to welcoming you back for your next visit.

Best,
The team at Joanne Hairdressing Poole

Great haircut

Robin Wrigley
17th Oct 2023
Team Member: Gemma
5.0
Appointment verified by SaloniQ Software

Good haircut and pleasant conversation as always.

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Response from Joanne Hairdressing Poole

Hi Robin,

We are grateful for your kind review! Our team at Joanne Hairdressing Verwood takes great pride in providing quality services and creating a friendly atmosphere for our clients. Thank you for your continued support and we look forward to seeing you again soon!

Best regards,
The Joanne Hairdressing Verwood Team