Response from Joanne Hairdressing Poole
We're sorry your experience didn't match your expectations. We strive to provide a quality salon experience. Our consultation is to ensure the best possible outcome for each and every client.
We recommend consultations to every client that visits or enquires. It's the only way we can provide you with our expert advice and help you achieve desired results without further breakage.
The test strand taken was to identify the correct level of condition to help devise a tailored plan for your desired lift .
We are sincerely sorry you felt offended.
That is never our intentions other than to obtain all relevant information that has an impact on the results of any further services.
Kind Regards
Marcia