Unhappy
Normally they are excellent, I Normally have frazer cut mine and my children's hair and he is amazing, he is friendly and always listens, yesterday he was off sick so I had someone else cut my children's hair, a lovely lady did my eldest daughters hair and she was lovely and amazing young woman, a guy did my younger daughters hair, I asked for a Bob, cut sharp, did not mention a fringe and was not asked if I wanted one on my daughter, the guy just cuts her a fringe in, when I question him in the salon why he put a fringe on my daughter he just said sorry and I said that doesn't grow her hair back. The manager of the store was there and heard this all happened and he stood there and said and did nothing, that's what surprised me the most, so unprofessional, go to frazer for your cut. And don't expect the manager to do anything, I was so shocked the manager acted like he didn't see or hear anything. I was charged full price and my daughter looked horrible, worst hair cut she's ever had, I'm so upset with it all