Saks Hair Exeter

Dear Jenny,

Thank you for taking the time to write a review about your recent visit. We are so sorry to hear that your experience did not meet your expectations.

We apologise for the scheduling issue you encountered and the delay in attending to you. This is not to our usual standard of service and we will ensure to communicate better with our clients in the future.

We are also disappointed to hear that you were not satisfied with the quality of your blow dry. We pride ourselves on providing top-quality services and we apologise that we fell short on this occasion.

We are also sorry to hear that your concerns were not addressed properly at the end of your appointment. We value all of our customers and their feedback, and would love to make this up to you. Someone will contact you in as soon as possible to discuss this further and to try and make this up to you.

We appreciate your honest feedback and we will use it to improve our service and customer care. We hope we will have the opportunity to show you the level of service we are known for in the future.

Best wishes,

The team at Saks Hair Exeter

Hi Mark!

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great haircut at our salon. Our team works hard to ensure that each client leaves feeling satisfied and looking their best.

We truly appreciate your kind words and we hope to see you again soon for your next haircut. If there is anything else we can assist you with, please do not hesitate to let us know.

Best wishes,

The Team at Saks Hair Exeter

Hi Helen,

Thank you so much for taking the time to leave such lovely feedback! We're thrilled to hear that you had a wonderful experience at our salon. Our team takes pride in providing friendly and excellent customer service, and we're happy that you felt warmly welcomed at the desk.

We're also glad that you appreciated the small touches, like the drink and head massage, that make our salon experience truly relaxing. Freya will be so pleased to hear that you loved your regrowth colour - she's a talented stylist and we're lucky to have her on our team.

Thank you again for your kind words, and we can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Dear Kirstie,

We are delighted to hear that you had a fantastic experience at our salon. Our goal is to make sure that every client feels satisfied and happy with their cut. It brings us joy to know that we were able to achieve that with you.

Thank you for taking the time to share your positive feedback. It means a lot to us and we appreciate your support. We look forward to seeing you again for your next hair appointment.

Best wishes,

The team at Saks Hair Exeter

Hi Julie,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you enjoyed your appointment with us, from the relaxing head massage to the final cut and blowdry. Our team takes pride in providing not just great hair services, but also a pleasant and welcoming atmosphere for all our clients.

We are grateful for your kind words about our experienced team members. We will be sure to pass along your compliments to them. Your continued support means a lot to us!

Thank you again for choosing our salon. We can't wait to see you again soon.

Best wishes,

The Saks Hair Exeter Team

Dear Debra,

Thank you so much for taking the time to leave a review for your recent visit to our salon. We are thrilled to hear that you had another positive experience at Saks Hair Exeter.

It's wonderful to hear that Laura provided not only superb hair styling, but also entertained you throughout your visit. We are lucky to have such talented and fun team members like Laura.

We always strive to make our clients feel comfortable and satisfied during their time with us, and we are delighted that we were able to do so for you.

We look forward to welcoming you back to our salon soon and providing you with more fabulous services.

Best wishes

The team at Saks Hair Exeter

Hi Karen,

Thank you for taking the time to leave us a review. We're so glad you had a positive experience with one of our stylists, Freya. We pride ourselves on providing friendly and helpful service, as well as great cuts and colors. We're happy to hear you enjoyed your experience and found Freya to be chatty as well.

We hope to see you again soon.

Best wishes

The team at Saks Hair Exeter

Thanks for taking the time to leave us a review! We're happy to hear that you had a positive experience with us. We always strive to create a clean and friendly environment for our clients, and we're glad that was reflected in your visit. We're also glad that you were satisfied with your haircut. Your kind words mean a lot to our team. We hope to see you again in the future and continue to provide you with great haircuts.

Best wishes

Team at Saks Hair Exeter

Thank you so much for your kind review! We're thrilled to hear that you had a relaxed and enjoyable experience at our salon. Our team works hard to create a welcoming and friendly environment for our clients. We're also happy to hear that you were pleased with your hair colour and the advice given by Codi. We can't wait to see you again for your next visit!

Take care,

The Team at Saks Hair Exeter

Hi Susan,

Thank you for taking the time to leave us a review. We're so glad that you decided to give us a chance. We understand how nerve-wracking it can be to try a new salon, especially after a bad experience elsewhere.

We're thrilled to hear that Hannah was able to put you at ease and give you a great cut. We pride ourselves on providing our clients with the best possible service and we're happy that she was able to do that for you.

We hope to see you again soon and we promise to always give you the same level of care and attention. Take care!

The team at Saks Hair Exeter

Hi Kamile,

Thank you so much for your lovely review. We are glad to hear that you had an outstanding experience with us and that Freya was able to fix your faded box dye and give you a gorgeous cherry red colour. We will make sure to pass on your kind words to Freya and the rest of our professional team. Providing a luxurious experience for our clients is always our top priority.

We appreciate your continued support and we look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Exeter

Hi Rebecca,

We're so pleased to hear that you had a great experience with Hannah and Freya at our salon! Thank you for taking the time to share your positive feedback. Our team takes pride in providing excellent customer service and making sure you leave feeling happy and pampered. We'll be sure to pass along your kind words to Hannah and Freya. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Hi Catherine,

Thank you so much for your kind review! We are delighted to hear that you enjoyed your visit and were happy with your stylist. It means a lot to us that you had a positive experience with us.

We always strive to create a welcoming and comfortable environment for our clients and our team of talented stylists work hard to ensure that everyone leaves feeling satisfied with their hair.

Thank you again for your feedback, it means a lot to us and we look forward to welcoming you back in the future.

Best wishes from the team at Saks Hair Exeter

Hi Abi,

We are delighted to read such kind words about your recent visit to our salon. It brings us joy to know that our team member, Codi, provided you with a calm and comfortable experience. We always strive to provide impeccable customer service and we are glad to hear that we met your expectations.

Codi is a skilled stylist who pays great attention to detail and it's wonderful to know that she gave you the exact layered cut you wanted. We truly appreciate your recommendation and we look forward to welcoming you back for another pampering session.

Thank you for choosing our salon and for taking the time to leave us such a lovely review.

Best wishes,

The Saks Hair Exeter team

Hi Sarah,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you are looking forward to your next colour appointment with us. Our team at Saks Hair Exeter always strives to provide top-notch services and we are delighted to know that you are happy with your experience.

Please let us know if there is anything we can do to make your next appointment even better. We can't wait to see you again!

Best wishes,

The team at Saks Hair Exeter

Hi Serena,

Thank you so much for leaving such a lovely review! We're happy to hear that you had a great experience with Hannah and that you felt well taken care of during your visit. It's always our aim to make sure our clients feel comfortable and informed throughout their treatments.

We're also glad to know that you left our salon with clear instructions and the assurance that you can reach out to us anytime with any questions. We can't wait to have you back for your next visit and we hope to keep providing you with excellent service.

Thanks again for choosing our salon and for taking the time to share your feedback.

Best wishes,

The Saks Hair Exeter Team

Dear Jane,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you had a great experience at our salon and that you are happy with your hair color. Creating a relaxed and welcoming atmosphere for our clients is a top priority for us, and we are glad that you felt well taken care of during your visit.

We appreciate your support and hope to see you again soon for another fabulous hair day!

Best wishes

The team at Saks Hair Exeter

Hi Gina,

We are so glad to hear that you had a great experience with Chloe at our salon. Our team strives to make all of our clients feel comfortable and confident, no matter their personality type. We are so happy that Chloe was able to chat with you and give you the best cut you've ever had, along with those amazing finishing curls! It means a lot to us that you have already booked a second appointment with us – we can't wait to see you again!

Best wishes,

The team at Saks Hair Exeter

Dear Kimberley,

Thank you for taking the time to leave such a lovely review for us! We're so glad to hear that you had a fantastic experience with Codi at our salon. Our team is always dedicated to providing clear communication and ensuring our clients feel at ease throughout their services.

We're thrilled that you love your new style and that the massage added that extra touch of relaxation to your visit. We truly appreciate your recommendation and look forward to seeing you again soon!

Best wishes

The Team at Saks Hair Exeter

Hi Sarah-Jane,

Thank you for taking the time to leave us a review! We're so glad to hear that you had another fantastic cut by Harriet. She is an incredibly talented stylist and we will make sure to pass along your kind words to her.

We truly appreciate your support and hope to see you again soon for another wonderful experience at our salon.

Take care,

The team at Saks Hair Exeter

Hi Josie,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience at our salon and we're delighted that you're happy with your new haircut.

We completely understand any hesitation about changing salons, but we're so glad you took the leap and visited us. It was a pleasure having you in and we look forward to welcoming you back in the future.

Thanks again for your support and for choosing us for your hair needs!

Best wishes

The team at Saks Hair Exeter

Hi Jackie,

Thank you so much for taking the time to leave a review for us! We're so glad to hear that Chloe was able to give you the haircut you wanted. We agree, she is a lovely lady and we're lucky to have her on our team!

We hope to see you again soon at Saks Hair Exeter!

Best wishes

The Saks Hair Exeter Team

Dear Kate,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that your visit with us was a positive one.

We completely understand the frustration and disappointment that comes with a bad salon experience, especially after spending so much money. We are so sorry that you had to go through that, and we completely empathise with how nervous you must have been to try another salon.

It means the world to us that you felt comfortable enough to share your past experiences with Chloe. We are proud to have her as a part of our team, and we are overjoyed that she was able to turn things around for you. It is always a pleasure to help our clients feel confident and happy with their hair.

Thank you again for choosing Saks and allowing us to make a positive impact on your day. We look forward to seeing you again in the future and making every visit just as great as this one.

Best wishes

The team at Saks Hair Exeter

Dear Nicola,

Thank you so much for taking the time to leave this kind review! We are thrilled to hear that you enjoyed your experience at our salon and that Freya was able to give you a great haircut. We agree - the hair wash massage is definitely a treat and one of our favorite parts of the visit too!

Our team takes pride in making our clients feel pampered and leave looking and feeling fabulous. We look forward to seeing you again soon and giving you another fantastic experience.

Take care and have a lovely day!

The team at Saks Hair Exeter

Dear Jacqueline,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you were pleased with the results. We agree that Codi is a fantastic stylist and we will make sure to pass along your kind words to her.

Feedback like yours only motivates us to continue providing our clients with thoughtful and detailed services. We hope to see you again soon for your next appointment.

Best wishes from the team at Saks Hair Exeter.

Thank you so much for taking the time to leave us a review! We are so glad to hear that Chloe provided you with a great experience during your hair donation. We pride ourselves on providing excellent service and it's always wonderful to receive positive feedback like yours.

Thank you again for choosing our salon to help you with your big chop. We greatly appreciate your support and we hope to have the opportunity to serve you again in the future.

Best wishes
,
The team at Saks Hair Exeter

Hi Nina,

Thank you so much for taking the time to leave us a kind review. We're thrilled to hear that you had a great experience with Hannah and enjoyed your head massage. We always strive to provide our clients with the best hair services and we're so happy that you love your hair. It means a lot to us and we truly appreciate your support.

Take care and see you next time!

The team at Saks Hair Exeter

Hi Jodie,

We are delighted to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback. We are thrilled that Chloe was able to give your hair a much-needed makeover and that you are pleased with the results.

Our team always aims to make our clients feel comfortable and leave the salon feeling happy and confident. It means a lot to us that we were able to achieve this with you.

We look forward to seeing you again at Saks Hair Exeter. Feel free to reach out to us anytime for all your hair needs.

Best wishes,

The Saks Hair Exeter Team

Hi Katie, thank you so much for taking the time to leave such a lovely review about your experience at our salon. We're thrilled to hear that Harriet was able to give you the perfect cut and colour. We'll be sure to pass on your kind words to Harriet, she's an incredible stylist and always goes above and beyond for her clients. We truly appreciate your recommendation and can't wait to welcome you back to our salon soon! Have a wonderful day.

The team at Saks Hair Exeter.

Dear Sally,

Thank you for taking the time to leave a review. We appreciate your kind words about Hannah and are delighted to hear that you were pleased with your result. Our team at Saks Hair Exeter always strives to listen to our clients' requests and provide valuable advice. We are glad that Hannah was able to do just that and make your experience fun.

We look forward to welcoming you back to our salon in the future.

The team at Saks Hair Exeter

Hi Twinks,

Thank you so much for taking the time to leave a review for us! We're thrilled to hear that you had a great experience with Faye and that she was able to give you a brilliant haircut. Our team always strives to provide the best service possible and it's wonderful to see that reflected in your review.

We're also happy to hear that Faye was able to help you figure out the best plan for your hair. Our stylists are always here to offer tips and advice to ensure that you leave the salon feeling confident and satisfied.

Thank you again for choosing our salon and for your kind words. We hope to see you again soon!

Best wishes

The Saks Hair Exeter Team

Dear Amanda,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a lovely time and that you were happy with your restyle from Harriet. She is truly talented and we are lucky to have her on our team. Our goal is always to ensure that our clients feel comfortable and confident in their new look. We are delighted that we were able to achieve this for you.

We can't wait to see you again for your next appointment. We value your loyalty and it means a lot to us that you will be returning. In the meantime, if there is anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for your kind words and we look forward to seeing you soon!

Best wishes,

The team at Saks Hair Exeter

Hi Kerry,

Thank you so much for your kind words about our salon and our stylist, Hannah! We are thrilled to hear that you always leave feeling like a new woman after your appointments. It means a lot to us that our clients are happy with their experiences at our salon.

We appreciate you taking the time to leave us a review and we can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Hi Joanne,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that you had another exceptional experience with Freya at our salon. Our team takes great pride in making our clients feel special and we're glad you felt that way from the moment you arrived.

We truly appreciate your recommendation and look forward to seeing you again soon.

Best wishes,

The Team at Saks Hair Exeter

Dear Revathy,

Thank you for taking the time to share your experience with us. We are so sorry to hear that your visit did not meet your expectations and we apologise for any disappointment or inconvenience this may have caused you.

We strive to provide the best service possible to all our clients, and it is our priority to ensure that each guest leaves our salon feeling satisfied and happy with their hair. We are sorry that this was not the case for you.

We are grateful for your feedback, as it allows us to identify areas for improvement and make necessary changes to better serve our clients. Please rest assured that we have taken your comments on board and will work on addressing them.

We have called you to advise that we would love to welcome you back, free of charge, to correct anything which you are not happy with. This offer still stands so please do call us if you would like to book back in.

Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a truly exceptional experience in the future.

The Saks Hair Exeter Team

Hi Isabel, thank you so much for taking the time to leave us a review. We're thrilled to hear that Freya was able to give you exactly what you wanted and that you're pleased with the results. We'll make sure to pass along your kind words to her. We hope to see you again soon for your next visit. Take care!

The Saks Hair Exeter team

Hi Mark, thank you for taking the time to leave us a review. We are delighted to hear that you found our salon to be professional and we would love to have you back! Our team strives to provide the best services to all our clients and we are always happy to see satisfied customers. We can't wait to see you again soon at Saks Hair Exeter.
Take care!
Team at Saks Hair Exeter

Hi Pauline,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience at our salon. Our team prides themselves on providing exceptional service and paying attention to every detail.

We appreciate your kind words and we hope to see you again soon for your next hair appointment.

Best wishes

The team at Saks Hair Exeter

Hi Gillian,

Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the result of your visit to our salon! It means a lot to us that you had a great experience with us.

We always strive to provide our clients with the best service and results, and we're glad we were able to surpass your expectations. We hope to see you again soon for your next hair appointment.

Best wishes

The team at Saks Hair Exeter

Hi Olivia,

Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you had another wonderful experience with Faye. She truly listens to her clients and strives to achieve natural-looking results, so we're glad to hear that was reflected in your highlights. We hope you also enjoy your lovely cut!

We appreciate your support and hope to have the pleasure of welcoming you back in the future.

Best wishes

The team at Saks Hair Exeter

Hi there!

Thank you so much for taking the time to leave us such a lovely review. We're glad to hear that you had a great experience with Laura and enjoyed our massage chair. We can't wait to see you again in April!

We truly appreciate your support and look forward to giving you another fabulous haircut.

Take care and have a great day.

Team at Saks Hair Exeter

Hi Lesley,

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your recent haircut with Laura. We are all about making sure our clients have a positive and easy experience with their new haircuts, so we are delighted to know that you are happy.

We understand the importance of treating everyone kindly and specially, and we are happy to have Laura as part of our team. We hope for some warm and sunny weather for you too, to show off your fabulous new haircut!

Thank you for trusting us with your hair, Lesley. We appreciate your support and look forward to seeing you again soon.

Best wishes

The Team at Saks Hair Exeter

Hi Carlos,

Thank you so much for leaving us a lovely review. We are delighted to hear that you enjoyed your experience at our salon and were happy with the results. Our team takes great pride in providing a comfortable and friendly atmosphere for our clients, and we are thrilled to hear that you felt welcomed and well taken care of.

We appreciate your kind words about our service and staff. We always strive to ensure that every client leaves feeling satisfied and it brings us joy to know we have achieved that with you. Thank you once again for choosing our salon and we look forward to seeing you again soon.
,
The team at Saks Hair Exeter

Dear Rubie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were more than happy with your recent restyle with Faye. Our team at Saks Hair Exeter always strives to provide the highest level of professionalism and we are glad to hear that you felt well-cared for during your visit.

We appreciate your support and look forward to welcoming you back to our salon soon.

Best wishes

The Team at Saks Hair Exeter

Dear Sarah,

Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you had a great experience at our salon and that Freya provided you with the best cut, colour, and style. We truly appreciate your kind words about our team, and we will be sure to pass along your compliments to Freya and our hair washing expert. We are pleased to know that they were able to make your visit with us even more enjoyable.

We look forward to welcoming you back to our salon in the future and providing you with another fantastic experience.

Best wishes,
The team at Saks Hair Exeter

Hi Isla, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your daughter had another lovely experience with us. We always strive to ensure that every visit to our salon is enjoyable and memorable. Thank you for choosing us for your daughter's hair care needs. We truly appreciate your loyalty and support. Can't wait to see you both again soon!

Best wishes - The Team at Saks Hair Exeter.

Hi Lisa, thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you had a relaxing experience at our salon and that our team made you feel welcome and comfortable. It's always our goal to provide professional and friendly service to our clients, and we're glad that we were able to do that for you. Nothing makes us happier than knowing our clients are happy with their cut and color. We appreciate your support and can't wait to see you again for your next appointment. Take care!

The team at Saks Hair Exeter.

Hi Valeria,

Thanks for taking the time to share your positive experience at our salon. We're glad to hear that you had a wonderful time during your visit. Our team always aims to create a comfortable and enjoyable experience for our clients while also providing helpful tips and tricks to take home.

We truly value your feedback and we hope to see you again soon for another great hair experience.

Best wishes,

The team at Saks Hair Exeter

Hi Sarah,

Thank you so much for your positive review! We are thrilled to hear that Laura was able to understand your haircut needs and deliver a shorter, lighter, and better style for you. It's always our goal to provide our clients with the best service and we are glad to hear that you will be returning.

We look forward to seeing you again soon and creating more great hair moments for you.

Best wishes,

The team at Saks Hair Exeter

Hi Hannah,

Thank you so much for your lovely review! We are delighted to hear that your experience at our salon was one of the best you've ever had. Our team here at Saks Hair Exeter strives to create a welcoming and comfortable atmosphere for all our clients.

It's great to hear that Chloe was able to put your nerves at ease and that our team was attentive and friendly. We always aim to provide exceptional service and make sure all your questions are answered.

We can't thank you enough for choosing our salon and we hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter