Response from KH Hair Ripley
Hi Marlene,
We are sorry to hear about your recent visit to our salon. It is always our goal to provide our clients with a positive and satisfying experience. We apologize if we fell short of your expectations this time.
We take our clients' feedback seriously and appreciate your comments.
We will be contacting you to be able to put this right for you and listen in depth to your concerns.
We are here to make you feel and look your best, and we hope to have the opportunity to show you that in your next visit. Thank you for bringing this to our attention and we hope to see you again soon.
Best regards,
The Team at KH Hair Ripley